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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80354 Views

9 replies

2 likes

Account
Login
  • 80354 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

653692 Views

13 replies

4 likes

Account
  • 653692 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734101 Views

18 replies

29 likes

  • 734101 Views
  • 18 replies
  • 29 likes

Premium for Family in different countries

Hi all,I live in Italy with my family, although for business I spent the vast majority of my time abroad in different countries.I would like to subscribe to Premium for Family, however I would like to know whether all family members will be able to u...

Newbie

Hi all, I live in Italy with my family, although for business I spent the vast majority of my time abroad in different countries. I would like to subscribe to Premium for Family, however I would li...

TobiasYoung

Composer

241 Views

1 replies

0 likes

Premium
Subscription
  • 241 Views
  • 1 replies
  • 0 likes

Superuser Contribution Family Premium

Habe mir das Familien Premium gekauft, meine Geschwister eingeladen, aber bei meinen bruder wird angezeigt das er in der Familie drin ist, aber kein Premium hat?

Newbie

Habe mir das Familien Premium gekauft, meine Geschwister eingeladen, aber bei meinen bruder wird angezeigt das er in der Familie drin ist, aber kein Premium hat?

user-removed

Not applicable

274 Views

1 replies

0 likes

  • 274 Views
  • 1 replies
  • 0 likes

Change language of the communication emails I receive

Hello Spotify Community, I would like to change the Language of the communication emails I receive from Spotify on daily or weekly basis. Emails are sent from the following mail (hello@spotify.comCurrently those emails are being delivered in Spanish,...

Newbie

Hello Spotify Community,   I would like to change the Language of the communication emails I receive from Spotify on daily or weekly basis. Emails are sent from the following mail (hello@spoti...

jonwyler

Casual Listener

1199 Views

3 replies

1 likes

  • 1199 Views
  • 3 replies
  • 1 likes

Superuser Contribution Error con la tarjeta al querer suscribirme a premium

Esta mañana quise pasarme a spotify premium pero por alguna razon me decia que algo andaba mal con la tarjeta, hay una posibilidad de que spotify por error me cobre el premium pero mi cuenta siga en free?

Newbie

Esta mañana quise pasarme a spotify premium pero por alguna razon me decia que algo andaba mal con la tarjeta, hay una posibilidad de que spotify por error me cobre el premium pero mi cuenta siga en ...

user-removed

Not applicable

251 Views

1 replies

0 likes

Account
Premium
Security
Subscription
  • 251 Views
  • 1 replies
  • 0 likes

Charged incorrectly for months on Spotify Premium

Hi Spotify Cares team,I have realized that you have incorrectly charged me for six months for Spotify Premium, when my account was registered under the Spotify Student Premium deal. Can you please help retroactively fix this issue? I have since cance...

Newbie

Hi Spotify Cares team, I have realized that you have incorrectly charged me for six months for Spotify Premium, when my account was registered under the Spotify Student Premium deal.   Can yo...

EthanS1

Community Legend

225 Views

1 replies

0 likes

  • 225 Views
  • 1 replies
  • 0 likes

No puedo registrarme en cuenta familiar

Hola quise registrarme para la cuenta familiar y me salió eso, pero no tengo otra cuenta .. Qué hago?

Newbie

Hola quise registrarme para la cuenta familiar y me salió eso, pero no tengo otra cuenta .. 😞 Qué hago?

osornios

Spotify Star

1992 Views

3 replies

0 likes

  • 1992 Views
  • 3 replies
  • 0 likes

playlist supprimer

Bonjour Je en avais non Compte spotify avec Facebook don j'ai passer plusieurs heur a faire mes playlist hier. AUJOURD'HUI J'Ai Cris un compte Tarifs Tarifs avec mon email et je me suis un CONNECTEUR facebook Que pensent sa aller me Transférer Mais p...

Casual Listener

Bonjour Je en avais non Compte spotify avec Facebook don j'ai passer plusieurs heur a faire mes playlist hier. AUJOURD'HUI J'Ai Cris un compte Tarifs Tarifs avec mon email et je me suis un CONNEC...

apotetoes

Casual Listener

264 Views

1 replies

0 likes

Account
Other
  • 264 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot log in

I am trying to log in into my Spotify account with my email id and the message that comes up is you already have a account with this name. Umm, that is true, that is why I am trying to login !? Please help!!

Newbie

I am trying to log in into my Spotify account with my email id and the message that comes up is you already have a account with this name. Umm, that is true, that is why I am trying to login !? Pleas...

user-removed

Not applicable

252 Views

1 replies

0 likes

  • 252 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Stream count old version

Hi! I have a question. Does streaming on spotify count when you have an old version of Spotify? (Version 3.2)Thank you!

Newbie

Hi! I have a question.   Does streaming on spotify count when you have an old version of Spotify? (Version 3.2) Thank you!

user-removed

Not applicable

511 Views

1 replies

0 likes

  • 511 Views
  • 1 replies
  • 0 likes

Invitation code

I am setting my family up on my premium account. It is asking for an invitation code but it isn't in any of my emails (or his) or on my account. How do I find the invitation code for him to put in?

Newbie

I am setting my family up on my premium account. It is asking for an invitation code but it isn't in any of my emails (or his) or on my account. How do I find the invitation code for him to put in?

Maxim

Spotify Star

28785 Views

3 replies

1 likes

  • 28785 Views
  • 3 replies
  • 1 likes

Changing Country Not Resolving Account Issues

Hello Everyone,I'm having some trouble with my account. Currently, all my spotify apps aren't showing my playlists and saved songs, as I recently moved to another country and the 14-day trial has expired. This I understand.What I don't understand is ...

Casual Listener

Hello Everyone, I'm having some trouble with my account. Currently, all my spotify apps aren't showing my playlists and saved songs, as I recently moved to another country and the 14-day trial has e...

thomasure97

Casual Listener

439 Views

6 replies

0 likes

  • 439 Views
  • 6 replies
  • 0 likes

Upgraded to family but no change

Hello,I recently upgraded my spotify account from premium to premium for family. Unfortunately my account still hasn't change its settings to family even though the payment has been done. I was hoping for a quick solution so that I can enjoy Spotify ...

Newbie

Hello, I recently upgraded my spotify account from premium to premium for family. Unfortunately my account still hasn't change its settings to family even though the payment has been done. I was hop...

osornios

Spotify Star

660 Views

1 replies

0 likes

Account
Other
Premium
Subscription
  • 660 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can not login with facebook

Spoiler (Highlight to read) What shall I do? It did work for 5 years now, but now I got a problem. Whenever I click on the button connect via facebook it shows me this page:https://login.spotify.com/login-auth-success/?csrf=0bf1793eee8c6ab080b3b91c16...

Music Fan

  What shall I do? It did work for 5 years now, but now I got a problem. Whenever I click on the button connect via facebook it shows me this page: https://login.spotify.com/login-auth-success...

toogroovy

Music Fan

543 Views

2 replies

0 likes

Login
  • 543 Views
  • 2 replies
  • 0 likes

Superuser Contribution Problemas al verficar cuenta familia

Hola, tengo problemas con mi cuenta familia, dado que he enviado el correo al igual que todas las cuentas asociadas a esta cuenta, pero aun asi dice que no se ha podido verificar la cuenta y nos ha bajado a gratis a pesar de que se ha cobrado la susc...

Newbie

Hola, tengo problemas con mi cuenta familia, dado que he enviado el correo al igual que todas las cuentas asociadas a esta cuenta, pero aun asi dice que no se ha podido verificar la cuenta y nos ha b...

user-removed

Not applicable

389 Views

1 replies

0 likes

  • 389 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account erstellen

Hi, ich habe vor 4 Wochen meinen alten Account (Spotify free) gelöscht. Jetzt wollte ich allerdings wieder einen Account erstellen (mit der selben Emailadresse). Beim erstellen eines neuen Accounts wird mir aber angezeigt, dass die Emailadresse berei...

Newbie

Hi,   ich habe vor 4 Wochen meinen alten Account (Spotify free) gelöscht. Jetzt wollte ich allerdings wieder einen Account erstellen (mit der selben Emailadresse). Beim erstellen eines ne...

user-removed

Not applicable

454 Views

1 replies

0 likes

  • 454 Views
  • 1 replies
  • 0 likes

Superuser Contribution Deleted account?

every month I paid 15 euros, I wanted to be changed: from family to premium and that did not work, now I've made a mistake and they have deleted my account ????

Newbie

every month I paid 15 euros, I wanted to be changed: from family to premium and that did not work, now I've made a mistake and they have deleted my account ????

user-removed

Not applicable

396 Views

1 replies

0 likes

  • 396 Views
  • 1 replies
  • 0 likes

card iTunes

E' possibile utilizzare come metodo di pagamento per abbonamento Spotify una card iTunes?

Newbie

E' possibile utilizzare come metodo di pagamento per abbonamento Spotify una card iTunes?

Maxim

Spotify Star

560 Views

1 replies

0 likes

  • 560 Views
  • 1 replies
  • 0 likes

Superuser Contribution Vodafone 3 meses

Buenas soy cliente de Vodafone fibra con Red M, con lo cual tengo 3 meses de Spotify Premium Gratis hasta el 8 de Abril, pero desde el Martes me ha cambiado a Free y no se la causa. LLamé a vodafone y ellos no han modificado nada, Qué puedo hacer?

Newbie

Buenas soy cliente de Vodafone fibra con Red M, con lo cual tengo 3 meses de Spotify Premium Gratis hasta el 8 de Abril, pero desde el Martes me ha cambiado a Free y no se la causa. LLamé a vodafone ...

user-removed

Not applicable

499 Views

1 replies

0 likes

  • 499 Views
  • 1 replies
  • 0 likes

Account upgrade from Premium to Premium Family

Hi, I am already a Premium user. I would like to upgrade today to Premium Family.But my payment period is starting at 1st of each month. Now we have 10 days more to go within this month, for which I already fully paid. Is there a way that the remaini...

Casual Listener

Hi,   I am already a Premium user. I would like to upgrade today to Premium Family. But my payment period is starting at 1st of each month.   Now we have 10 days more to go within this...

Bittencourt

Spotify Star

724 Views

3 replies

0 likes

Account
  • 724 Views
  • 3 replies
  • 0 likes