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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

287904 Views

529 replies

34 likes

Account
Free
  • 287904 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13640 Views

6 replies

11 likes

Security
  • 13640 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

540536 Views

990 replies

114 likes

Account
  • 540536 Views
  • 990 replies
  • 114 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129619 Views

74 replies

12 likes

Account
Login
Premium
  • 129619 Views
  • 74 replies
  • 12 likes

Changing country and currency

I'm originally from Finland and have moved to the US. I changed my country to USA by filling in my US credit card payment information. This was successful but my account details say I'll still be charged 9.99EUR instead of USD: Your Spotify Premium s...

Newbie

I'm originally from Finland and have moved to the US. I changed my country to USA by filling in my US credit card payment information. This was successful but my account details say I'll still be cha...

mfa_fariz

Newbie

5649 Views

4 replies

1 likes

Account
Premium
Subscription
  • 5649 Views
  • 4 replies
  • 1 likes

Superuser Contribution Charged twice per month, bank shows two charges, spotify account only recorded one.

Hello, I have one spotify account and according to spotify I should only be charged on the 20th of each month. However, my bank recorded charges on the 20th of last month, and then again on the 6th of this month? What is the reason for a charge on th...

Casual Listener

Hello,   I have one spotify account and according to spotify I should only be charged on the 20th of each month.  However, my bank recorded charges on the 20th of last month, and then aga...

AmericanTim

Casual Listener

918 Views

2 replies

0 likes

  • 918 Views
  • 2 replies
  • 0 likes

Sign up on android requires 600 clicks to enter my correct birthday!

My initial experience with you guys is not good. I came to you becaues Amazon Music usability sucks and my first experience with you is that your usability also sucks. To sign up on the phone I had to enter my date of birth. You gave me a nice calend...

Newbie

My initial experience with you guys is not good.  I came to you becaues Amazon Music usability sucks and my first experience with you is that your usability also sucks.  To sign up on the p...

218 Views

0 replies

1 likes

  • 218 Views
  • 0 replies
  • 1 likes

Solved!! Restoring Playlists

Someone hacked my account - at first I thought it was an April Fool's day joke because my playlists were totally missing, and they were listening to Spanish music. I clicked around but couldn't find my playlists and when I switched songs they switche...

Casual Listener

Someone hacked my account - at first I thought it was an April Fool's day joke because my playlists were totally missing, and they were listening to Spanish music. I clicked around but couldn't find ...

maquila

Casual Listener

690 Views

3 replies

0 likes

Account
Security
  • 690 Views
  • 3 replies
  • 0 likes

"declined, please check or change the payment details"

My credit card keeps being declined. I am positive I have sufficient funds, I have the correct country listed (usa), and I created a verify account. For some reason it just keeps bouncing back. Any ideas?

Newbie

My credit card keeps being declined.  I am positive I have sufficient funds, I have the correct country listed (usa), and I created a verify account.  For some reason it just keeps bouncing...

Aweah_Catbug_

Newbie

1310 Views

2 replies

1 likes

  • 1310 Views
  • 2 replies
  • 1 likes

changing country

I use to live in Canada but recently moved to Australia. (I first created my account on Canada.) I tried changing my country via following spotify's instructions but it only allows me to update the country for my credit card information.. The profile...

Casual Listener

I use to live in Canada but recently moved to Australia. (I first created my account on Canada.)  I tried changing my country via following spotify's instructions but it only allows me to updat...

tashabeans

Casual Listener

321 Views

2 replies

0 likes

  • 321 Views
  • 2 replies
  • 0 likes

Hesap

Kaydolurken girdiğim iletişim ve açık adres bilgilerimi görmek istiyorum nasıl ulaşabilirim?

Newbie

Kaydolurken girdiğim iletişim ve açık adres bilgilerimi görmek istiyorum nasıl ulaşabilirim?

246 Views

0 replies

0 likes

  • 246 Views
  • 0 replies
  • 0 likes

No puedo borrar mi cuenta, ayuda

Hace días que estoy intentando desvincular mi cuenta de spotify con facebook, la cree con facebook, pero no puedo. Mando al soporte el ticket y me responden siempre lo mismo, copian y pegan.. por favor, necesito borrarla asi vinculo la cuenta a otra....

Visitor

Hace días que estoy intentando desvincular mi cuenta de spotify con facebook, la cree con facebook, pero no puedo. Mando al soporte el ticket y me responden siempre lo mismo, copian y pegan.. por fav...

かわいいですね

Casual Listener

269 Views

1 replies

0 likes

  • 269 Views
  • 1 replies
  • 0 likes

Superuser Contribution Random logout from Sony Smart TV

Hello,I have a Sony KDL50 W805C Smart TV with the latest Spotify version installed. Out of nowhere the app suddenly loses my account details and I need to log in again. Very annoying! Other apps (e.g. Netflix) work fine. The Sony support blames Spoti...

Newbie

Hello, I have a Sony KDL50 W805C Smart TV with the latest Spotify version installed.  Out of nowhere the app suddenly loses my account details and I need to log in again. Very annoying! Other ...

FabianS_Bogota

Roadie

302 Views

1 replies

0 likes

  • 302 Views
  • 1 replies
  • 0 likes

Superuser Contribution make it stupidly easy to add family members

This is what I see EVERY time I try to add family members! So why do I pay for a family account I cannot actually add my family to???

Newbie

This is what I see EVERY time I try to add family members!  So why do I pay for a family account I cannot actually add my family to???  

FabianS_Bogota

Roadie

204 Views

1 replies

0 likes

  • 204 Views
  • 1 replies
  • 0 likes

Superuser Contribution Paguei e minha conta continua free

Efetuei meu pagamento e geralmente no outro dia já tá desbloqueado, até agora não caiu meu premium!

Newbie

Efetuei meu pagamento e geralmente no outro dia já tá desbloqueado, até agora não caiu meu premium!

FabianS_Bogota

Roadie

213 Views

1 replies

0 likes

  • 213 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cobrança indevida

Comprei o premium familiar e dizia que vinha 2 meses gratis, mas já estão cobrando... ja aparece na fatura do meu cartãocomo proceder?

Newbie

Comprei o premium familiar e dizia que vinha 2 meses gratis, mas já estão cobrando... ja aparece na fatura do meu cartão como proceder?

FabianS_Bogota

Roadie

182 Views

1 replies

0 likes

  • 182 Views
  • 1 replies
  • 0 likes

Superuser Contribution Incesed

Peace and good,I feel incensed since my Premium Account member of a Family Plan was canceled since "you could not verify my address" which it is curious since I am the owner of the account and this is a huge problem for me since it actually erased my...

Newbie

Peace and good, I feel incensed since my Premium Account member of a Family Plan was canceled since "you could not verify my address" which it is curious since I am the owner of the account and this...

FabianS_Bogota

Roadie

227 Views

1 replies

0 likes

  • 227 Views
  • 1 replies
  • 0 likes

Superuser Contribution 2 spotify account issue

I can't login to my older account but once i pressed the forget password option it says that not associate with any account.and more, my family account can't connect to facebook says that tempory error. can someone help?

Newbie

I can't login to my older account but once i pressed the forget password option it says that not associate with any account. and more, my family account can't connect to facebook says that tempory e...

FabianS_Bogota

Roadie

249 Views

1 replies

0 likes

  • 249 Views
  • 1 replies
  • 0 likes

Superuser Contribution Inclui o nome errado ( Includes the wrong name)

Ola pessoal, é o seguinte, quando fui adicionado mebros da minha família por pacote premium família, sem perceber incluiu o nome errado, pois achei que era informação da pessoa que queria convidar para o plano família, só que depois disso apareceu pa...

Newbie

Ola pessoal, é o seguinte, quando fui adicionado mebros da minha família por pacote premium família, sem perceber incluiu o nome errado, pois achei que era informação da pessoa que queria convidar pa...

FabianS_Bogota

Roadie

320 Views

1 replies

0 likes

Account
Login
Other
  • 320 Views
  • 1 replies
  • 0 likes

Solved!! Minha conta não está liberada

Paguei mas não ativaram meu premium, tem algum outro lugar que eu consiga uma posição? Efetuei dois pagamentos mas minha conta continua inativa.

Regular

Paguei mas não ativaram meu premium, tem algum outro lugar que eu consiga uma posição? Efetuei dois pagamentos mas minha conta continua inativa.

Bittencourt

Spotify Star

1172 Views

14 replies

0 likes

  • 1172 Views
  • 14 replies
  • 0 likes

Superuser Contribution Confirmação de pagamento

Paguei o boleto já faz bastante tempo, foi antes das 14h já são 20:30, e ainda não obtive a confirmação de pagamento, por boleto demora quanto tempo pra receber a confirmação? Ou houve um erro no pagamento ?

Newbie

Paguei o boleto já faz bastante tempo, foi antes das 14h já são 20:30, e ainda não obtive a confirmação de pagamento, por boleto demora quanto tempo pra receber a confirmação? Ou houve um erro no pag...

FabianS_Bogota

Roadie

258 Views

1 replies

0 likes

  • 258 Views
  • 1 replies
  • 0 likes

Superuser Contribution downlaod

Ogni volta che spengo il cellulare o l'app di spotify subisce un aggiornamento i miei download vengono rimossi completamente. Essendo un numero abbastanza consistente è difficile e frustrante doverli rieffettuare ogni volta, (se può aiutare possiedo ...

Newbie

Ogni volta che spengo il cellulare o l'app di spotify subisce un aggiornamento i miei download vengono rimossi completamente. Essendo un numero abbastanza consistente è difficile e frustrante doverli...

FabianS_Bogota

Roadie

540 Views

1 replies

0 likes

Account
  • 540 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bajar precio

Al mirar mi suscripcion pone que ne cobran 9,99 y en realidad me estan cobrando 12,99

Casual Listener

Al mirar mi suscripcion pone que ne cobran 9,99 y en realidad me estan cobrando 12,99

FabianS_Bogota

Roadie

253 Views

1 replies

0 likes

Premium
Subscription
  • 253 Views
  • 1 replies
  • 0 likes

Superuser Contribution fui cobrado duas vezes no mesmo mês, mas no aplicativo só tem uma cobrança.

no meu cartão de credito veio duas cobranças do spotify, uma no dia 10/03/17 e outra no dia 13/03/17, mas no aplicativo do spotify so me mostra uma cobrança feita no mês de março e quero pedir o cancelamento desta outra cobrança

Newbie

no meu cartão de credito veio duas cobranças do spotify, uma no dia 10/03/17 e outra no dia 13/03/17, mas no aplicativo do spotify so me mostra uma cobrança feita no mês de março e quero pedir o canc...

FabianS_Bogota

Roadie

473 Views

1 replies

0 likes

  • 473 Views
  • 1 replies
  • 0 likes