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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
555098 Views
991 replies
116 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
131324 Views
74 replies
12 likes
Guten Tag,ich habe heute einen Familienaccount bei Spotify abgeschlossen.Die eingeladenen Teilnehmer können jedoch nicht beitreten, weil angeblich mein Account in einem anderen Land liegt (Frankreich).Das stimmt aber nicht. Es ist Deutschland.Das Lan...
Guten Tag, ich habe heute einen Familienaccount bei Spotify abgeschlossen. Die eingeladenen Teilnehmer können jedoch nicht beitreten, weil angeblich mein Account in einem anderen Land liegt (Frankr...
Casual Listener
10905 Views
6 replies
1 likes
I am going to make a new account because I need to change my username however can some one help move over my playlists and music to my new account?
I am going to make a new account because I need to change my username however can some one help move over my playlists and music to my new account?
Community Legend
235 Views
1 replies
0 likes
Hola, éste mes me hice premium y estoy super decepcionado. Ya es la segunda vez que se me borran las más de 3000 canciones que descargué y me hace perder muchísimo tiempo. Acaba de volver a pasar y veo que las canciones están ocupando el espacio en l...
Hola, éste mes me hice premium y estoy super decepcionado. Ya es la segunda vez que se me borran las más de 3000 canciones que descargué y me hace perder muchísimo tiempo. Acaba de volver a pasar y v...
Newbie
353 Views
2 replies
0 likes
I live in the UK and am receiving a message that my subscription payment failed. The reason is likely that I moved to a different address. But I have not been able to update my home address on your site. When I click on change payment details, the sy...
I live in the UK and am receiving a message that my subscription payment failed. The reason is likely that I moved to a different address. But I have not been able to update my home address on your s...
Casual Listener
506 Views
2 replies
0 likes
I've been trying for 30 minutes to find a way to contact Support but keep being helpfully redirected to the find your own answer route, which doesn't help. I just noticed I'm being charged for a second Spotify account on a seldom used credit card so ...
I've been trying for 30 minutes to find a way to contact Support but keep being helpfully redirected to the find your own answer route, which doesn't help. I just noticed I'm being charged for a seco...
Spotify Star
483 Views
1 replies
0 likes
I have had premium for about a year and have been able to use it on my desktop and mobile devices until a few days ago, when my iPhone app reverted to the Free version. I have logged out and logged back in and confirmed that I am using the same login...
I have had premium for about a year and have been able to use it on my desktop and mobile devices until a few days ago, when my iPhone app reverted to the Free version. I have logged out an...
Casual Listener
176 Views
1 replies
0 likes
I keep trying to reset my password & keep getting this message - Sorry, your form has expired. Please try again.
I keep trying to reset my password & keep getting this message - Sorry, your form has expired. Please try again.
Community Legend
346 Views
3 replies
0 likes
Hi, Today I had an email from Spotify telling me that the email address linked to my account had been changed. I didn't authorize the change and now I'm unable to log into my account. I have responded to the email which advised me to send an email to...
Hi, Today I had an email from Spotify telling me that the email address linked to my account had been changed. I didn't authorize the change and now I'm unable to log into my a...
Casual Listener
361 Views
3 replies
0 likes
Hi Spotify,I am currently on Premium and would like to change to Family. Will I be charged twice this month for Premium and Family? Or will I just be charged Family in the next month?
Hi Spotify, I am currently on Premium and would like to change to Family. Will I be charged twice this month for Premium and Family? Or will I just be charged Family in the next month?
Casual Listener
399 Views
2 replies
0 likes
Hola Rocio!Perdona que desvirtue un poco el tema, no se a donde dirigirme ya.Haces unos meses ingresé mis datos de la tarjeta de crédito para hacerme una cuenta premium, después de ingresar todos los datos, al abrir el programa, de repente se cerró s...
Hola Rocio! Perdona que desvirtue un poco el tema, no se a donde dirigirme ya. Haces unos meses ingresé mis datos de la tarjeta de crédito para hacerme una cuenta premium, después de ingresar todos...
Newbie
1717 Views
10 replies
0 likes
Hello, okey... I created spotify account using facebook then i got banned from facebook (For no reason) (I created a new one facebook account with this email)Then i tried to connect throught the facebook they said this gmail doesn't exist.I tried to ...
Hello, okey... I created spotify account using facebook then i got banned from facebook (For no reason) (I created a new one facebook account with this email) Then i tried to connect throught the fa...
Casual Listener
266 Views
1 replies
0 likes
I can log into the website/webplayer/desktop/app with my Facebook credentials and I am able to log into the desktop and the app with my username/password as well. But, when I try to log into the spotify.com website or the webplayer with my username/p...
I can log into the website/webplayer/desktop/app with my Facebook credentials and I am able to log into the desktop and the app with my username/password as well. But, when I try to lo...
Casual Listener
430 Views
1 replies
0 likes
I had two of my playlist that were delted one called music and one called xcrcse is there any way you can recover them
I had two of my playlist that were delted one called music and one called xcrcse is there any way you can recover them
Casual Listener
250 Views
2 replies
0 likes
i had a spotify acc connected with facebook but the facebook account is closed now and i lost all my songs. is there any way i can recover the songs i lost? i had over 700 songs pls
i had a spotify acc connected with facebook but the facebook account is closed now and i lost all my songs. is there any way i can recover the songs i lost? i had over 700 songs pls
Community Legend
244 Views
1 replies
0 likes
"Right now we're doing some system maintenance, so you are not able to manage your subscription or update your payment details. Please check back a little later or contact customer support." This is EXTREMELY annoying is there any way I can get rid o...
"Right now we're doing some system maintenance, so you are not able to manage your subscription or update your payment details. Please check back a little later or contact customer support." ...
Community Legend
839 Views
5 replies
0 likes
I started our family group sooner today, and typed my last name into "street" place.. any way i can change it?
I started our family group sooner today, and typed my last name into "street" place.. any way i can change it?
Spotify Star
241 Views
1 replies
0 likes
This is my mothers account and i sent her the invite to it and its not leting her on to the premium that i got can any one help with this
This is my mothers account and i sent her the invite to it and its not leting her on to the premium that i got can any one help with this
Spotify Star
195 Views
1 replies
0 likes
Signed up for the family plan today April 1st (previously a premium user, cancelled last night), and it is saying I will be charged on April 20th. Anyway to fix this so I get charged on May 1st (and the first each month after?). Kinda defeats the pur...
Signed up for the family plan today April 1st (previously a premium user, cancelled last night), and it is saying I will be charged on April 20th. Anyway to fix this so I get charged on May 1st (and ...
Spotify Star
323 Views
3 replies
0 likes
I have problems regarding my account. I have premium subscription partnered with Fido, and all my login credentials are same as my Facebook acount.First problem is someone is using my account. new playlists poping up that i have never created and del...
I have problems regarding my account. I have premium subscription partnered with Fido, and all my login credentials are same as my Facebook acount. First problem is someone is using my account. ne...
Community Legend
458 Views
3 replies
0 likes
Hi guys,I think there is a failure on the site.I currently have a premium subscription in Brazil. Then I followed all the following steps to change my country:https://support.spotify.com/uk/article/How-can-I-change-my-country-setting/(section "Spotif...
Hi guys, I think there is a failure on the site. I currently have a premium subscription in Brazil. Then I followed all the following steps to change my country: https://support.spotify.com/uk/art...
Casual Listener
298 Views
2 replies
0 likes
