Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I am trying to upgrade to family premium and when I log in it is saying I only have Spotify free. please advise. JB
I realised that following an up-grade to Premium Family that I have been paying for my individual premium account plus the family account as I hadn't realised that I needed to amend payments in paypal. Could I have a refund please for the overpayment...
Hi, SpotyComm, how you doing?Straight to the point.I had a PS3 with my Spotify logged through my Facebook account. PSN, Facebook and Spotify were all logged and my Spotify were working pretty well.Yesterday i sold my PS3 and bought my PS4. When i cam...
Hi,I cancelled my spotify premium subscription in March 2016 (from the spotify windows 7 desktop software) and have not used it since but I just noticed I'm still being charged.Does anyone know how I can get a refund?Thanks,Phil
I want to delete my premium account but you guys made it difficult to get out as a payer...
Ik weet mijn wachtwoord niet meer. Nu vul ik mijn gebruikers naam in en krijg ik geen mail binnen. Hoe kan ik weten welk e-mailadres er aan vast zit. Mijn gebruikers naam is jessedevor15
I have a Roku 3 and ALL my remotes skip letters when trying to log in. The remotes work fine on ALL othetr Roku Channels but not on the Spotify channel;. Should I just stick with Panderoa or switch to another streaming app?
hey, i bought some hours ago a 10€ gift card in Germany and now i come home (also in Germany) and want to upgrade to premium, but spotify doesnt accept my premium code. its the first time something like this happend to me and im qiet angry, because i...
Do you offer ext on payments. My card is being sent through mail and would like an ext
I just changed from premium to premium family and invited my wife - she cannot log in. There is nobody to talk to and that is unacceptable. What a load of rubbish
I had to close my dawn petersen account on spotify because i had signed up with facebook and i had closed my facebook account. I am almost certain that I paid for a premium membership when i opened a new account under ******@gmail.com. all of a sudde...
Hi,Can i share Family Plan with my friends living differents address, but in same country?
Hi, I am trying to upgrade my account to family but get this message - ' Unfortunately, there is no support at the moment to make this type of change to your subscription. Contact our customer service team who can help you further.'I wish to add othe...
Hi, I'm from Malaysia. Yesterday I tried to subscribe to Spotify with free 60 days premiuum option and then I key in my credit card for payment, but system shows "Oops, seems your card or payment provider is having a bad day." for all 3 cards. I call...
Hi I purchased a premium membership yesterday 1/24/17. I paid my yearly subscription in full. I upgraded to Family premium so I could include my wife an daughter this morning 1/25/17. Why is my subscription showing a renewal date of 9/24/17? That is ...
how do i switch my account from premium to college student discount premium at 50% off.
I tried to login, but it won't let me login and says I need to manage the settings on Facebook. Well I can't do that considering the account is deleted. So I can't login to my spotify or what?
To whom it may concern, I've been charged the $9.99/mth subscription fee, however, when I log in it indicates I have a free subscription. Either cancel my subscription or please ensure I have a premium subscription under my e-mail name of neal_ibanez...
if i purchased the 3 months for £0.99 but dont want to continue after the 3 months can i cancell now or will i lose the rest of the months ive paid for
Env: prod