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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Visitor
83055 Views
29 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Visitor
103865 Views
10 replies
3 likes
yesterday i was forced to reset my spotify password because i somehow got logged off, after resdeting it, i found out that my playlists are all gone and my premium subriscription changed to free. any help? thanks
yesterday i was forced to reset my spotify password because i somehow got logged off, after resdeting it, i found out that my playlists are all gone and my premium subriscription changed to free. any...
Community Legend
279 Views
1 replies
0 likes
Hi am new to spotify and I subscribed to the premium subscription which charges me monthly. I entered my card information and clicked enter. It stated it would give me a receipt information in my email but I never got it. Also my account info receipt...
Hi am new to spotify and I subscribed to the premium subscription which charges me monthly. I entered my card information and clicked enter. It stated it would give me a receipt information in my ema...
Community Legend
483 Views
5 replies
0 likes
Basically I forgot that it is end of month for my premium. I got charged even though I do not use it spotify anymore. Is there any way to get my money back?
Basically I forgot that it is end of month for my premium. I got charged even though I do not use it spotify anymore. Is there any way to get my money back?
Community Legend
271 Views
1 replies
0 likes
Hey, I started a family premium account even though I already had premium for myself. My siblings are asking for an invitation code, I don't know where to find the code. Also it's charging me for my normal premium as well as family, even though I'm p...
Hey, I started a family premium account even though I already had premium for myself. My siblings are asking for an invitation code, I don't know where to find the code. Also it's charging me for my ...
Music Fan
2297 Views
2 replies
1 likes
Hello, i cancelled my 3 months of premium for 0.99€ like a few days before it ended so i wouldnt get charged for a normal premium, but i still got charged, how do i get my money back if its possible?
Hello, i cancelled my 3 months of premium for 0.99€ like a few days before it ended so i wouldnt get charged for a normal premium, but i still got charged, how do i get my money back if its possible?
Regular
670 Views
8 replies
0 likes
I have had a FREE account for a long time. Now, when I attempt to connect using the URL that has worked previously I get"Sorry, couldn't find that." I have cleared my history and deleted all spotify cookies with the same results and tried to log in o...
I have had a FREE account for a long time. Now, when I attempt to connect using the URL that has worked previously I get "Sorry, couldn't find that." I have cleared my history and del...
Casual Listener
6197 Views
3 replies
0 likes
Hello, i lost my playlist from other account.. I made another account so i could listen to Spotify in the garage without knocking anyone else offline. when i tried to log back in it won't show any playlist. I logged everyone out. How do i find out my...
Hello, i lost my playlist from other account.. I made another account so i could listen to Spotify in the garage without knocking anyone else offline. when i tried to log back in it won't show any pl...
Casual Listener
316 Views
2 replies
0 likes
Good day. Today, I noticed that for whatever reason, my Spotify subscription seems to have canceled itself, even though it worked around 5 hours ago. Any Ideas on why this is?
Good day. Today, I noticed that for whatever reason, my Spotify subscription seems to have canceled itself, even though it worked around 5 hours ago. Any Ideas on why this is?
Casual Listener
267 Views
2 replies
0 likes
I got a family subscription but i cant invite to no one to my subscription because spotify asks for things that i don't have and that the hadn't ever asked me for.Please help me
I got a family subscription but i cant invite to no one to my subscription because spotify asks for things that i don't have and that the hadn't ever asked me for. Please help me...
Casual Listener
279 Views
2 replies
0 likes
HiI'm requiring some major help from Spotify please.I've had Spotify for many years now and built up a collection of playlists. One of the main playlists which has around 135 people following it was called: "1300 + of the best tunes to listen to" (By...
Hi I'm requiring some major help from Spotify please. I've had Spotify for many years now and built up a collection of playlists. One of the main playlists which has around 135 people following it ...
Regular
660 Views
2 replies
0 likes
Hello! I have trouble logging in my account. It says "enjoting your trip? If you want to listen more than 14 days abroad change your country". I tried to change my country (from Argentina to Colombia) in "edit profile" but it wont let me. By the way,...
Hello! I have trouble logging in my account. It says "enjoting your trip? If you want to listen more than 14 days abroad change your country". I tried to change my country (from Argentina to Colombia...
Roadie
286 Views
1 replies
0 likes
If i sign up for Premium in Australia, are there other costs or problems that could arise overseas while travelling?.Also read in Spotfiy fine print there are potential 3rd party costs that could be charged to you- how to avoid them and what are thes...
If i sign up for Premium in Australia, are there other costs or problems that could arise overseas while travelling?. Also read in Spotfiy fine print there are potential 3rd party costs that c...
Roadie
226 Views
1 replies
0 likes
Introduzco todos los datos necesarios y me dice que la fecha de caducidad no esta correcta pone que ponga MM/YY y pongo 08/18y me da error. Y no hay atención al cliente de Spotify quien me pueda ayudar
Introduzco todos los datos necesarios y me dice que la fecha de caducidad no esta correcta pone que ponga MM/YY y pongo 08/18y me da error. Y no hay atención al cliente de Spotify quien me pueda ayud...
Roadie
274 Views
1 replies
0 likes
I am unable to login to play.spotify.com. I get the error "Authentication failed. Please try again." I have reset my password twice now, and the password reset appears to go through successfully. I am able to login into community.spotify.com and view...
I am unable to login to play.spotify.com. I get the error "Authentication failed. Please try again." I have reset my password twice now, and the password reset appears to go through successfully. I a...
Roadie
396 Views
1 replies
0 likes
My son has his own premium account but used his father's address when he signed up for it. He lives with me 50% of the time. I want to add him to my Premium for Family account. Also, he has enlisted in the US Air Force and will be moving all over due...
My son has his own premium account but used his father's address when he signed up for it. He lives with me 50% of the time. I want to add him to my Premium for Family account. Also, he has enlisted ...
Not applicable
705 Views
3 replies
0 likes
My wife and I are using one shared Spotify account. Mostly on Sonos and Echo devices. I subscribed to family account so that I am able to listen to music streams on the go while the wife listens to music at home. Unfortunately the music at home stops...
My wife and I are using one shared Spotify account. Mostly on Sonos and Echo devices. I subscribed to family account so that I am able to listen to music streams on the go while the wife listens to m...
Spotify Star
1011 Views
1 replies
0 likes
Spotify Star
191 Views
1 replies
0 likes
This month, Spotify charged me $10 while I am subscribed as a student. Where can I talk to an employee to sort it out, and can I be refunded or void next month's payment?
This month, Spotify charged me $10 while I am subscribed as a student. Where can I talk to an employee to sort it out, and can I be refunded or void next month's payment?
Spotify Star
561 Views
3 replies
0 likes
I have checked my accout according to the Spotify website I have 2 devices that can use offline mode a max of 3. I just downloaded the Spotify app to a windows 10 and can't download music.1. I have 2t free space.2. I have sucussfully had 3 devices in...
I have checked my accout according to the Spotify website I have 2 devices that can use offline mode a max of 3. I just downloaded the Spotify app to a windows 10 and can't download music. 1. I...
188 Views
0 replies
0 likes
Here's what we got from you: I had to make a new Spotify account because the old one under the user name "marian savage" has an old email address that I deleted and I got a new phone last night and I could not remember that account password. Without ...
Here's what we got from you: I had to make a new Spotify account because the old one under the user name "marian savage" has an old email address that I deleted and I got a new phone last night and I...
Roadie
251 Views
1 replies
0 likes
