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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
554578 Views
991 replies
116 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
131255 Views
74 replies
12 likes
I'm being billed £9.99 for Spotify. The problem is I don't know why . All the family (5 of us) have Spotify after checking the accounts 4 are Spotify free and 1 is premium ( student account £4.99 pm payed by daughter out of her own account . How can ...
I'm being billed £9.99 for Spotify. The problem is I don't know why . All the family (5 of us) have Spotify after checking the accounts 4 are Spotify free and 1 is premium ( student account £4.99 pm ...
Spotify Legend
192 Views
1 replies
0 likes
I had an account which I had a student discount for premium on, then canceled that premium, and closed down that account, then opened a new one later, however I cannot get a student discount because it says it is still with the old account, however i...
I had an account which I had a student discount for premium on, then canceled that premium, and closed down that account, then opened a new one later, however I cannot get a student discount bec...
Casual Listener
411 Views
2 replies
0 likes
Bonjour,Mon fils a crée un compte mais il a oublié son nom d'utilisateur et son adresse mail a été suprimée. On s'est inscrit via une offre de 3 mois. Maintenant on ne peut plus rentrer dans Spotify. Comment retrouver le nom d'utilisateur et pouvoir ...
Bonjour, Mon fils a crée un compte mais il a oublié son nom d'utilisateur et son adresse mail a été suprimée. On s'est inscrit via une offre de 3 mois. Maintenant on ne peut plus rentrer dans Spotif...
226 Views
0 replies
0 likes
Bom, estou com um problema na minha conta no Spotify. Eu tenho o Spotify premium. Mas perdi o cartão no qual o valor era cobrado. Cancelei o cartão que ra do meu pai e continuei usando, depois de um ficava recendo avisos de que eu não tinha efetuado ...
Bom, estou com um problema na minha conta no Spotify. Eu tenho o Spotify premium. Mas perdi o cartão no qual o valor era cobrado. Cancelei o cartão que ra do meu pai e continuei usando, depois de um ...
Spotify Legend
220 Views
1 replies
0 likes
Community-help is great, but when having payment problems, i want to talk to Spotify, not to the community. However, i cannot find any way to contact Spotify. Anyone? Spotify employees reading this post? Tell me how i can contact you!
Community-help is great, but when having payment problems, i want to talk to Spotify, not to the community. However, i cannot find any way to contact Spotify. Anyone? Spotify employees reading t...
Spotify Star
198 Views
1 replies
0 likes
I'm trying to cancel my premium account. I deleted Spotify by accident and it logged me off and I don't remember my account details. But I keep on getting billed when I'm not even using the app. How do I log in or cancel the account?
I'm trying to cancel my premium account. I deleted Spotify by accident and it logged me off and I don't remember my account details. But I keep on getting billed when I'm not even using the app. How ...
Not applicable
1263 Views
1 replies
0 likes
It was just short of the amount on the account we are using for payment on spotify and our payment Were stopped, we have added more money to this acount, so to the question.Will spotify automaticly try to get the payment again, or do we need to do so...
It was just short of the amount on the account we are using for payment on spotify and our payment Were stopped, we have added more money to this acount, so to the question. Will spotify automaticly...
Spotify Legend
236 Views
1 replies
0 likes
Jag saknar täckning på kontot idag när premium ska dras, men jag får in min lön på torsdag, alltså i övermorgon. Kan ni dra summan då istället?!
Jag saknar täckning på kontot idag när premium ska dras, men jag får in min lön på torsdag, alltså i övermorgon. Kan ni dra summan då istället?!
243 Views
0 replies
1 likes
Hello, this morning my account was totally hijacked. Email was changed and so was password. Already sent a e-mail to spotify, zero answer. I also filled out a form, but they said they would send the answer to the (new, not mine) email... This is extr...
Hello, this morning my account was totally hijacked. Email was changed and so was password. Already sent a e-mail to spotify, zero answer. I also filled out a form, but they s...
Newbie
228 Views
1 replies
0 likes
Hi there,I've cancelled my subscription twice, once several weeks ago, and again before my next payment was meant to be billed as I noticed it didn't appear to have been successfully cancelled, and have still ben charged the monthly prescription pric...
Hi there, I've cancelled my subscription twice, once several weeks ago, and again before my next payment was meant to be billed as I noticed it didn't appear to have been successfully cancelled, and...
Casual Listener
203 Views
2 replies
0 likes
I am a premium subscriber. However, only one playlist is showing on tv. I have logged in and out and still only see 1. I can see them on iPad and Mac. Please advise. Thank you
I am a premium subscriber. However, only one playlist is showing on tv. I have logged in and out and still only see 1. I can see them on iPad and Mac. Please advise. Thank you
Newbie
1295 Views
10 replies
0 likes
We are trying to listen to Spotify with Sonos. But it says, i qoute:"You´re time to connect has reached its limit. Please contact spotify if problem remains"What should i do?
We are trying to listen to Spotify with Sonos. But it says, i qoute: "You´re time to connect has reached its limit. Please contact spotify if problem remains" What should i do?
Spotify Star
360 Views
3 replies
0 likes
Hello, I would like to know if there's a way to pay Premium for a year and not get charged every month to my credit card. Thanks!
Hello, I would like to know if there's a way to pay Premium for a year and not get charged every month to my credit card. Thanks!
Spotify Star
163 Views
1 replies
0 likes
Escolho lá excluir conta, mas não exclui, envia uma mensagem automatica para meu email só que não adiabta de nada
Escolho lá excluir conta, mas não exclui, envia uma mensagem automatica para meu email só que não adiabta de nada 😕
Not applicable
2356 Views
7 replies
1 likes
Subject more or less says it all... Yesterday I got an email saying Thanks for joining Spotify Family. I sort of ignored it cause I hadn't - figured it was spam. Then at some point last night I got an email saying my address had been changed from MY ...
Subject more or less says it all... Yesterday I got an email saying Thanks for joining Spotify Family. I sort of ignored it cause I hadn't - figured it was spam. Then at some point last ...
Casual Listener
497 Views
3 replies
0 likes
Hello,today I created my account on Spotify. Currently I live in Germany and also was staying in germany while the registration. Though, spotify recognized my country as GB and set it into my profile. I cannot change it afterward.Could you please che...
Hello, today I created my account on Spotify. Currently I live in Germany and also was staying in germany while the registration. Though, spotify recognized my country as GB and set it into m...
Spotify Star
229 Views
1 replies
0 likes
I tried getting a student discount on two different spotify accounts the other day and it said it didn't work and no payments would be charged. Then I looked today and two payments had been charged to my bank. One of the accounts is premiem and the o...
I tried getting a student discount on two different spotify accounts the other day and it said it didn't work and no payments would be charged. Then I looked today and two payments had been charged t...
Spotify Star
227 Views
1 replies
0 likes
No matter what I try it seems that every username I try is taken do to some reason that cant be explained, even if I type in some ridiculous name. So why is this?
No matter what I try it seems that every username I try is taken do to some reason that cant be explained, even if I type in some ridiculous name. So why is this?
Newbie
35290 Views
5 replies
0 likes
Hey, I've been using Spotify for 6 months and I absolutely love it! Though, I just thought I'd send along a message saying that the artist JayMay is "connected" to a rapper named JayMay and it's weird hearing rap playing when you want to listen to so...
Hey, I've been using Spotify for 6 months and I absolutely love it! Though, I just thought I'd send along a message saying that the artist JayMay is "connected" to a rapper named JayMay and it'...
Spotify Star
1073 Views
3 replies
5 likes
Spotify Star
353 Views
1 replies
0 likes
