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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9839 Views
  • 3 replies
  • 9 likes
  • Security
  • 9839 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • imksa
  • Newbie
  • 492219 Views
  • 981 replies
  • 111 likes
  • Account
  • 492219 Views
  • 981 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1213490 Views
  • 119 replies
  • 117 likes
  • Account
  • 1213490 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122454 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122454 Views
  • 72 replies
  • 12 likes

Being charged premium

I am being charged for premium but my account is standard. I would like a premium account, but am sick of this happening. This is the second time this has happened. Not happy.

  • Newbie
  • I am being charged for premium but my account is standard. I would like a premium account, but am sick of this happening. This is the second time this has happened. Not happy.
  • KatesHere
  • Community Legend
  • 165 Views
  • 1 replies
  • 0 likes
  • 165 Views
  • 1 replies
  • 0 likes

Désabonnement

Bonjour, depuis 2 moi je tente de me desabonner de votre offre spotify premium mais votre site me dit d'allez voir mon operateur mobile bouygue, et mon operateur mobile me dit d'allez vous voir vous , comme il n'y a plus de bonus chez bouygue j'aimer...

  • Regular
  • Bonjour, depuis 2 moi je tente de me desabonner de votre offre spotify premium mais votre site me dit d'allez voir mon operateur mobile bouygue, et mon operateur mobile me dit d'allez vous voir vous ...
  • Masta_22
  • Roadie
  • 610 Views
  • 12 replies
  • 0 likes
  • 610 Views
  • 12 replies
  • 0 likes

Problem with Spotify premium after getting a new phone

I am a premium user, I had hundreds of songs on my phone, however, I got a new phone today, logged in to Spotify on the new phone, and suddenly its saying I am NOT a premium user even though I pay £9.99 every month, also, all of my songs have disappe...

  • Casual Listener
  • I am a premium user, I had hundreds of songs on my phone, however, I got a new phone today, logged in to Spotify on the new phone, and suddenly its saying I am NOT a premium user even though I pay £9...
  • Morg7
  • Casual Listener
  • 220 Views
  • 2 replies
  • 0 likes
  • 220 Views
  • 2 replies
  • 0 likes

My Account is Hacked or Stolen

Hello, My name is Gökay KAHRAMAN. I am a Spotify Family Premium user since 08.06.2016. Last night suddenly my phone and computer logged out from Spotify and I could not connect with my E-mail and password as usual. Then i tried to log in with my conn...

  • Casual Listener
  • Hello,   My name is Gökay KAHRAMAN.   I am a Spotify Family Premium user since 08.06.2016.   Last night suddenly my phone and computer logged out from Spotify and I could no...
  • Angedunkl
  • Newbie
  • 314 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Premium
    Security
    Subscription
  • 314 Views
  • 2 replies
  • 0 likes

facebook

Spotify we should be able to listen to music without Facebook some of us are too young to have FB you guys are basically hypocrites because FB is basically for 17 year olds or something yet people who are young aren't allowed to have FB at an old or ...

  • Casual Listener
  • Spotify we should be able to listen to music without Facebook some of us are too young to have FB you guys are basically hypocrites because FB is basically for 17 year olds or something yet people wh...
  • Maxim
  • Spotify Star
  • 213 Views
  • 3 replies
  • 0 likes
  • Account
  • 213 Views
  • 3 replies
  • 0 likes

Spotify in Israel

Hey guys, I want to know where will Spotify be available in Israel.Thanks in advance!

  • Newbie
  • Hey guys, I want to know where will Spotify be available in Israel. Thanks in advance!
  • Maxim
  • Spotify Star
  • 1122 Views
  • 1 replies
  • 4 likes
  • 1122 Views
  • 1 replies
  • 4 likes

Superuser Contribution Problemas con cuenta familiar

Hola me llego un correo donde dice que no pudieron comprobar la dirección de mis familiares y que los quitaran de mi cuenta, que ellos tienen que verificar pero a ellos no les ha llegado nada

  • Newbie
  • Hola me llego un correo donde dice que no pudieron comprobar la dirección de mis familiares y que los quitaran de mi cuenta, que ellos tienen que verificar pero a ellos no les ha llegado nada
  • Maria_B
  • Moderator
  • 212 Views
  • 1 replies
  • 0 likes
  • Account
  • 212 Views
  • 1 replies
  • 0 likes

Superuser Contribution las invitaciones pendientes de la cuenta premiun

las invitaciones pendientes enviados de la cuenta premiun cuando caducan, he enviado 4 por error de como agregar a un familiar

  • Casual Listener
  • las invitaciones pendientes enviados de la cuenta premiun cuando caducan,   he enviado 4 por error de como agregar a un familiar
  • Maria_B
  • Moderator
  • 822 Views
  • 1 replies
  • 0 likes
  • 822 Views
  • 1 replies
  • 0 likes

Unable to set device password

I'm using spotify premium for family and when I try to set the device password using the link sent to my email, I am receiving an error message: "Oh no!Something has gone wrong!But don't be sad.You can try again a little bit later."

  • Newbie
  • I'm using spotify premium for family and when I try to set the device password using the link sent to my email, I am receiving an error message: "Oh no! Something has gone wrong! But don't be sad. ...
  • alexse
  • Newbie
  • 234 Views
  • 1 replies
  • 0 likes
  • 234 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium family doesn't work abroad

I'm from Holland and in Australia at the moment. But my spotify premium family doesn't work. How can I fix this?

  • Newbie
  • I'm from Holland and in Australia at the moment. But my spotify premium family doesn't work. How can I fix this?
  • Maria_B
  • Moderator
  • 213 Views
  • 1 replies
  • 0 likes
  • 213 Views
  • 1 replies
  • 0 likes

Family Account meshed into one??

I had a spotify account, added my dad using spotify's website, and now the account is one with all the playlists and saved songs shared, his profile picture, and we can't listen at the same time. The account is still under my email so I can't invite ...

  • Newbie
  • I had a spotify account, added my dad using spotify's website, and now the account is one with all the playlists and saved songs shared, his profile picture, and we can't listen at the same time. The...
  • Bittencourt
  • Spotify Star
  • 158 Views
  • 1 replies
  • 0 likes
  • 158 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment after changing bank account

Hello! I have such a problem. A month ago, I opened a new bank account and and accordingly registered a new card with which I pay for spotify services. Found that in February spotify twice wrote off my money, from both bank accounts. Is it possible t...

  • Newbie
  • Hello! I have such a problem. A month ago, I opened a new bank account and and accordingly registered a new card with which I pay for spotify services. Found that in February spotify twice wrote...
  • user-removed
  • Not applicable
  • 208 Views
  • 1 replies
  • 0 likes
  • 208 Views
  • 1 replies
  • 0 likes

LOST PREMIUM ACCOUNT & PLAY LIST !

Dear Spotify, Referring to the matter above. I recently, sign up for a Spotify Family Premium. After signing up my Spotify account got logged out and now when I sign back on I've lost my premium account. Please fix this ASAP or else I am going to use...

  • Newbie
  • Dear Spotify,    Referring to the matter above.   I recently, sign up for a Spotify Family Premium. After signing up my Spotify account got logged out and now when I sign back on I...
  • KatesHere
  • Community Legend
  • 530 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 530 Views
  • 1 replies
  • 0 likes

Superuser Contribution premium login fail.

Hjälp!! Har premium men efter rensning av telefonen loggas jag in på Spotify free och mina listor är borta. Hur får jag tillbaka premium på telefonen?

  • Newbie
  • Hjälp!! Har premium men efter rensning av telefonen loggas jag in på Spotify free och mina listor är borta. Hur får jag tillbaka premium på telefonen?
  • Maria_B
  • Moderator
  • 189 Views
  • 1 replies
  • 0 likes
  • 189 Views
  • 1 replies
  • 0 likes

Ps4

I was on the phone withPS support and they checked thru everything and said it's a problem on spotifys ends I can't log in to my account it says "error connect to playstation Network please try again later"

  • Newbie
  • I was on the phone withPS support and they checked thru everything and said it's a problem on spotifys ends I can't log in to my account it says "error connect to playstation Network please try again...
  • 140 Views
  • 0 replies
  • 0 likes
  • 140 Views
  • 0 replies
  • 0 likes

Help Please

So my credit card got charged and I didn't pay for Spotify premium and I don't have premium. is there a way to cancel the transaction? please help

  • Newbie
  • So my credit card got charged and I didn't pay for Spotify premium and I don't have premium. is there a way to cancel the transaction? please help
  • KatesHere
  • Community Legend
  • 168 Views
  • 1 replies
  • 0 likes
  • 168 Views
  • 1 replies
  • 0 likes

Cannot accept 7 day free trial

When using the desktop Spotify player I have been offered a 7 day free trial by clicking the banner ad, however when clicking it my browser opens and then Spotify opens and does nothing. I would like to get the free 7 day trial. Please help.

  • Newbie
  • When using the desktop Spotify player I have been offered a 7 day free trial by clicking the banner ad, however when clicking it my browser opens and then Spotify opens and does nothing. I would like...
  • Maxim
  • Spotify Star
  • 175 Views
  • 1 replies
  • 0 likes
  • Free
    Subscription
  • 175 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium switched to free

I just signed up for a family account and it was showing premium. Now my account says free and I don't know how to get support.

  • Newbie
  • I just signed up for a family account and it was showing premium. Now my account says free and I don't know how to get support.
  • user-removed
  • Not applicable
  • 178 Views
  • 1 replies
  • 0 likes
  • 178 Views
  • 1 replies
  • 0 likes

Can't Find Friends on Spotify/Account Info pulled from Facebook Wrong

Whenever I try to find my friends on Spotify or they try to find me its like my account doesn't exist. If my name gets searched they cannot find me and people who follow me often unfollow me without ever changing it. Also my Facebook info that gets s...

  • Visitor
  • Whenever I try to find my friends on Spotify or they try to find me its like my account doesn't exist.  If my name gets searched they cannot find me and people who follow me often unfollow me wi...
  • 164 Views
  • 0 replies
  • 0 likes
  • Account
    Other
  • 164 Views
  • 0 replies
  • 0 likes

Superuser Contribution Dual Accounts / locked out

Hi,I started my first 'premium' spotify account in America (while I was living there). I linked this account with my Facebook. I am now back in Australia, and have been locked out of my American account, and have now joined my 'family premium' accoun...

  • Newbie
  • Hi, I started my first 'premium' spotify account in America (while I was living there). I linked this account with my Facebook. I am now back in Australia, and have been locked out of my American ac...
  • user-removed
  • Not applicable
  • 245 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 245 Views
  • 1 replies
  • 0 likes