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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

286425 Views

529 replies

34 likes

Account
Free
  • 286425 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13601 Views

6 replies

11 likes

Security
  • 13601 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

539860 Views

990 replies

114 likes

Account
  • 539860 Views
  • 990 replies
  • 114 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129569 Views

74 replies

12 likes

Account
Login
Premium
  • 129569 Views
  • 74 replies
  • 12 likes

spotify premium

hi i was wondering if i apply to get 1 month of spotify premuim and enter my credit card info do they charge my card in advance or after the 1 month?

Newbie

hi i was wondering if i apply to get 1 month of spotify premuim and enter my credit card info do they charge my card in advance or after the 1 month?

Maxim

Spotify Star

165 Views

1 replies

0 likes

  • 165 Views
  • 1 replies
  • 0 likes

Superuser Contribution PINCODE is invalid?

I tried paying through Smart prepaid snd they sent me a pincode. But Spotify claims the PINCODE is invalid. What do I have to do? Thanks.

Newbie

I tried paying through Smart prepaid snd they sent me a pincode. But Spotify claims the PINCODE is invalid. What do I have to do? Thanks.

jinxd102

Newbie

1777 Views

3 replies

1 likes

  • 1777 Views
  • 3 replies
  • 1 likes

Solved!! someone pls answer so i can delete this

i recently made a new account on the same mail, i had one playlist on my old account and someone's following it. so did they get notified that i changed my account? they were following my playlist, not my account.

Casual Listener

 i recently made a new account on the same mail, i had one playlist on my old account and someone's following it. so did they get notified that i changed my account? they were following my playl...

itu_

Community Legend

492 Views

5 replies

0 likes

  • 492 Views
  • 5 replies
  • 0 likes

Carte cadeau : dates de réception

Bonjour, J'ai souhaité offrir une carte cadeau cependant lors de la commande j'ai demandé une réception au 02/06/2017 au lieu du 06/02/2017. Je n'ai remarqué l'erreur qu'après avoir effectué le paiement...Comment puis-je modifier la date de réception...

Newbie

Bonjour,    J'ai souhaité offrir une carte cadeau cependant lors de la commande j'ai demandé une réception au 02/06/2017 au lieu du 06/02/2017. Je n'ai remarqué l'erreur qu'après avoir ef...

osornios

Spotify Star

339 Views

2 replies

0 likes

  • 339 Views
  • 2 replies
  • 0 likes

Changed to premium family and playlists didn't migrate

I just changed to premium family and my playlists are gone. I am showing some playlists, but not the ones that I created, there are others that I didn't create. Can anyone help?

Casual Listener

I just changed to premium family and my playlists are gone.  I am showing some playlists, but not the ones that I created, there are others that I didn't create.  Can anyone help?

osornios

Spotify Star

308 Views

3 replies

0 likes

  • 308 Views
  • 3 replies
  • 0 likes

All saved music has disappeared

I have found that all of my saved songs (Under Your music > Songs) have completely vanished. My playlists are still intact. This is where music goes when you right click on it and select "Save to your music"How do I restore my saved songs?

Newbie

I have found that all of my saved songs (Under Your music > Songs) have completely vanished. My playlists are still intact.   This is where music goes when you right click on it and select ...

jean3601

Community Legend

318 Views

1 replies

0 likes

Account
  • 318 Views
  • 1 replies
  • 0 likes

Spotify premium vers family

Bonjour, J'ai un compte spotify premium et je voudrais ajouter ma mêre qui a aussi un compte spotify premium mais quand je veux commencer le spotify family et que je clique sur commencer voici le message : "Malheureusement, il n'est pas possible pour...

Newbie

Bonjour,    J'ai un compte spotify premium et je voudrais ajouter ma mêre qui a aussi un compte spotify premium mais quand je veux commencer le spotify family et que je clique sur co...

osornios

Spotify Star

286 Views

1 replies

0 likes

Account
  • 286 Views
  • 1 replies
  • 0 likes

Devolución de cobro de tarjeta de regalo

Hola, Depués de completar el proceso de compra de una tarjeta de regalo (incluida pasarela de pago) no he recibido ningún email de confirmación. En la cuenta bancaria veo que se me ha cobrado el importe y después se me ha devuelto. Que debo hacer? Sa...

Newbie

Hola,   Depués de completar el proceso de compra de una tarjeta de regalo (incluida pasarela de pago) no he recibido ningún email de confirmación. En la cuenta bancaria veo que se me ha cobrad...

osornios

Spotify Star

199 Views

1 replies

0 likes

  • 199 Views
  • 1 replies
  • 0 likes

Connected own facebook to new account by mistake, now I can't log in to my own

Hi allTried to find the answer is other topics and FAQ but no luck. Sorry if it has already been answerede somewhere.So, I created a new Spotify account for my workplace. I then connected it to my own personal Facebook account which was a mistake. I ...

Newbie

Hi all Tried to find the answer is other topics and FAQ but no luck. Sorry if it has already been answerede somewhere. So, I created a new Spotify account for my workplace. I then connected it ...

osornios

Spotify Star

217 Views

1 replies

0 likes

  • 217 Views
  • 1 replies
  • 0 likes

I have been charged and payment is not reflected

Hello,Spotify asked to update payment details, I did, and when I click update I got charged but the account says I didnt update my CC details.What can I do? my bank already reflects the spotify Charge

Newbie

Hello, Spotify asked to update payment details, I did, and when I click update I got charged but the account says I didnt update my CC details. What can I do? my bank already reflects the spotify C...

osornios

Spotify Star

238 Views

1 replies

0 likes

Premium
Subscription
  • 238 Views
  • 1 replies
  • 0 likes

Unable to login via Facebook on husbands iphone

I am wanting to open my Spotify premium account on my husband's iPhone but he has the free Spotify and even if he logs out I cannot then login with my details as I log in with Facebook. Is there anyway I can cancel the standard Spotify that he has an...

Newbie

I am wanting to open my Spotify premium account on my husband's iPhone but he has the free Spotify and even if he logs out I cannot then login with my details as I log in with Facebook. Is there anyw...

osornios

Spotify Star

260 Views

1 replies

0 likes

  • 260 Views
  • 1 replies
  • 0 likes

family account won't work

I have just created a family account on spotify, but because my facebook stated I lived in Peru (I have since changed it) none of my family can now log into my account. what do i do? we all live at the same address

Newbie

I have just created a family account on spotify, but because my facebook stated I lived in Peru (I have since changed it) none of my family can now log into my account. what do i do? we all live at t...

osornios

Spotify Star

373 Views

1 replies

0 likes

  • 373 Views
  • 1 replies
  • 0 likes

cant log in

My phone recently restared and I lost all of my pictures and some apps. I tried to reinstall Spotify and i can't. it tells me me password is wrong they send me th email and i enter in a new one nathey say page expired. ive tried multiple trimes.Ican ...

Newbie

My phone recently restared and I lost all of my pictures and some apps. I tried to reinstall Spotify and i can't. it tells me me password is wrong they send me th email and i enter in a new one nathe...

osornios

Spotify Star

222 Views

1 replies

0 likes

Account
  • 222 Views
  • 1 replies
  • 0 likes

Cambio de direccion

Hola, tenia una cuenta de por parte de mi hermano, ahora estoy pagando una premium para q mi familia tenga las suyas, pero no puedo cambiar mi direccion de CP, alguno sabe como hacerlo? gracias

Newbie

Hola, tenia una cuenta de por parte de mi hermano, ahora estoy pagando una premium para q mi familia tenga las suyas, pero no puedo cambiar mi direccion de CP, alguno sabe como hacerlo? gracias

osornios

Spotify Star

381 Views

1 replies

0 likes

  • 381 Views
  • 1 replies
  • 0 likes

Payment Failure

Hello All,Multiple times this has happened when I've confirmed payment information on my card.Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged.Yet the payment HAS been taken out my bank account.Bee...

Casual Listener

Hello All, Multiple times this has happened when I've confirmed payment information on my card. Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been cha...

jean3601

Community Legend

404 Views

3 replies

0 likes

Subscription
  • 404 Views
  • 3 replies
  • 0 likes

kan inte ladda ner spotify

Vi har spotify konto ************@live.dk, men jeg kan ikke logge ind på ***************, og jeg har brug for et nyt brugernavn og adgangskode. Vh Torben Thrue Mobil **********

Newbie

Vi har spotify konto ************@live.dk, men jeg kan ikke logge ind på  ***************, og jeg har brug for et nyt brugernavn og adgangskode.  Vh Torben Thrue Mobil **********

Bittencourt

Spotify Star

296 Views

1 replies

0 likes

Account
  • 296 Views
  • 1 replies
  • 0 likes

Premium spotify

1 month in premium spotify there is 30 days or 28 days?Because i bought 1 month premium spotify and get 28 days

Visitor

1 month in premium spotify there is 30 days or 28 days? Because i bought 1 month premium spotify and get 28 days

jean3601

Community Legend

328 Views

3 replies

1 likes

Premium
  • 328 Views
  • 3 replies
  • 1 likes

Studying Abroad messed up my subscription

I recently arrived at London for a study abroad program. Once I was logged onto the wifi here my premium account was changed to a free account. I am on a family plan so i figured they must have kicked me off because I was not living in the home addre...

Newbie

I recently arrived at London for a study abroad program. Once I was logged onto the wifi here my premium account was changed to a free account. I am on a family plan so i figured they must have kicke...

osornios

Spotify Star

238 Views

1 replies

0 likes

Account
Other
Premium
Subscription
  • 238 Views
  • 1 replies
  • 0 likes

"There Seems to be an Issue with your Spotify Account"

Help! I am trying to log onto Spotify on my LG TV as I've done in the past. It shows my account but there is an error message that says "There seems to be an issue with your Spotify account. Please go to spotify.com/lg to create your account." I have...

Newbie

Help!   I am trying to log onto Spotify on my LG TV as I've done in the past. It shows my account but there is an error message that says "There seems to be an issue with your Spotify account....

osornios

Spotify Star

255 Views

1 replies

0 likes

Account
Login
Other
Premium
Subscription
  • 255 Views
  • 1 replies
  • 0 likes

Song not Available....on some devices

I have been having an issue for multiple weeks now, where I have error codes that say this: "Song not available. If you have the file on your computer you can import it".Here is the issue though, this only seems to be happening on my Macbook Pro. I c...

Casual Listener

I have been having an issue for multiple weeks now, where I have error codes that say this: "Song not available.  If you have the file on your computer you can import it". Here is the issue tho...

osornios

Spotify Star

243 Views

1 replies

0 likes

Other
Premium
  • 243 Views
  • 1 replies
  • 0 likes