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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ak_7
  • Visitor
  • 383753 Views
  • 918 replies
  • 107 likes
  • Account
  • 383753 Views
  • 918 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1166650 Views
  • 119 replies
  • 111 likes
  • Account
  • 1166650 Views
  • 119 replies
  • 111 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 97299 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 97299 Views
  • 68 replies
  • 10 likes

Spotify family link does not work

The botton in the mail my daughter gets when I invite her to join Spotify familiy sents her to the regular login page, where there is no option to use the invitation code.

  • Casual Listener
  • The botton in the mail my daughter gets when I invite her to join Spotify familiy sents her to the regular login page, where there is no option to use the invitation code.
  • Bittencourt
  • Spotify Star
  • 346 Views
  • 6 replies
  • 0 likes
  • 346 Views
  • 6 replies
  • 0 likes

My account has not been reactivated

I paid on iTunes for one month of family Premium. I have yet to have it activated after several trips through "help" flow and a bunch of useless emails. It usually activates instantly and automatically.

  • Newbie
  • I paid on iTunes for one month of family Premium. I have yet to have it activated after several trips through "help" flow and a bunch of useless emails. It usually activates instantly and automatical...
  • Catee
  • Community Legend
  • 97 Views
  • 1 replies
  • 0 likes
  • 97 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't update payment details

Help, I've been trying to update my spotify payment thru mobile phone number account (Phil), it says it has texted me the pin number needed for update unfortunately i haven't received any yet.

  • Newbie
  • Help, I've been trying to update my spotify payment thru mobile phone number account (Phil), it says it has texted me the pin number needed for update unfortunately i haven't received any yet.
  • MonicaM_Bogota
  • Roadie
  • 192 Views
  • 1 replies
  • 0 likes
  • 192 Views
  • 1 replies
  • 0 likes

Spotify premium through spark?

Sporify premium isn't working even though I've set it up through my spark account. Anyone know how to fix this?

  • Newbie
  • Sporify premium isn't working even though I've set it up through my spark account. Anyone know how to fix this?
  • osornios
  • Spotify Star
  • 3503 Views
  • 8 replies
  • 0 likes
  • 3503 Views
  • 8 replies
  • 0 likes

Superuser Contribution Removing member from Spotify Family

Hi, I've been trying to remove a member from spotify family however it is not letting me. Every time I click on the profile it says the page is sleeping? However I can click on the other profiles with no issues? How can I remove this member from the ...

  • Newbie
  • Hi,   I've been trying to remove a member from spotify family however it is not letting me.  Every time I click on the profile it says the page is sleeping? However I can click on the oth...
  • MonicaM_Bogota
  • Roadie
  • 120 Views
  • 1 replies
  • 0 likes
  • 120 Views
  • 1 replies
  • 0 likes

Superuser Contribution paid but don't get full service yet

I’m confronting a situation that I’m charged 149$ NTD per month, but I’m still not a premium user (a free edition user). It means that I didn’t get full service on Spotify so far. There's a note on spotify keeps reminding me of "being premium member'...

  • Newbie
  • I’m confronting a situation that I’m charged 149$ NTD per month, but I’m still not a premium user (a free edition user). It means that I didn’t get full service on Spotify so far.  There's a not...
  • MonicaM_Bogota
  • Roadie
  • 107 Views
  • 1 replies
  • 0 likes
  • 107 Views
  • 1 replies
  • 0 likes

Refusal of card

Hello. I tried to install the premium Spotify but it didn't accept any of my cards for payment (both of them have enough money). What shall I do?

  • Newbie
  • Hello. I tried to install the premium Spotify but it didn't accept any of my cards for payment (both of them have enough money). What shall I do?
  • Bittencourt
  • Spotify Star
  • 108 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 108 Views
  • 1 replies
  • 0 likes

Superuser Contribution Received receipt for premium subscription.... except I never signed up!

Hi, I just received an email receipt thanking me for signing up with a premium subscription but I never upgraded. The email even includes partial credit card information. I haven't used my free account in months. Someone has upgraded using my email I...

  • Newbie
  • Hi, I just received an email receipt thanking me for signing up with a premium subscription but I never upgraded. The email even includes partial credit card information. I haven't used my free accou...
  • MonicaM_Bogota
  • Roadie
  • 150 Views
  • 1 replies
  • 0 likes
  • 150 Views
  • 1 replies
  • 0 likes

Superuser Contribution Forgotten Account

Hello, I'm getting charged for a monthly Premium account which when logging into Spotify doesn't seem to be the account (as the one I have is free). So.... I've tried EVERY email, username, facebook, spell, wish and happy thought I can muster to try ...

  • Newbie
  • Hello,   I'm getting charged for a monthly Premium account which when logging into Spotify doesn't seem to be the account (as the one I have is free).   So.... I've tried EVERY email, u...
  • mworthingt
  • Newbie
  • 166 Views
  • 2 replies
  • 0 likes
  • 166 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't change facebook account

Account was created, and my sister was connected to my account to her facebook. I can't exit from her facebook, and enter to my. Everytime when I disconnect from facebook and connecting, connected to her facebook. Account was created without facebook...

  • Newbie
  • Account was created, and my sister was connected to my account to her facebook. I can't exit from her facebook, and enter to my. Everytime when I disconnect from facebook and connecting, connect...
  • MonicaM_Bogota
  • Roadie
  • 634 Views
  • 1 replies
  • 0 likes
  • 634 Views
  • 1 replies
  • 0 likes

Premium Account for my wife

Hi everybody: I need to know if my premium account let me get other independent account for other person. I mean, not to add one other device with my account but to create and use other new account with other device, or that service it´s only for pre...

  • Casual Listener
  • Hi everybody:   I need to know if my premium account let me get other independent account for other person. I mean, not to add one other device with my account but to create and use ...
  • alerestrepor
  • Casual Listener
  • 224 Views
  • 4 replies
  • 0 likes
  • 224 Views
  • 4 replies
  • 0 likes

Superuser Contribution spotify's been robbing me

Spotify has been charging me for premium the last couple months. However, I haven't had premium on my account ever. I tried to get it once, but spotify never granted it to me. Why is spotify robbing me of my money?

  • Newbie
  • Spotify has been charging me for premium the last couple months. However, I haven't had premium on my account ever. I tried to get it once, but spotify never granted it to me. Why is spotify robbing ...
  • MonicaM_Bogota
  • Roadie
  • 207 Views
  • 1 replies
  • 0 likes
  • 207 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium Subscription Problem

I have been a Spotify member for many years with no issues what so ever. This month I got an email saying there was an issue with my payment. I have gone online to check my account and it shows I owe a payment for a Family Premium Subscription, but I...

  • Newbie
  • I have been a Spotify member for many years with no issues what so ever. This month I got an email saying there was an issue with my payment. I have gone online to check my account and it shows I owe...
  • MonicaM_Bogota
  • Roadie
  • 146 Views
  • 1 replies
  • 0 likes
  • 146 Views
  • 1 replies
  • 0 likes

Solved!! E-Mail doesn't exist anymore

Hey, I used my Facebook account in the past for connecting to my Spotify account. After I deleted my Facebook I opened a new account with my university email address to log in. This email does not exist anymore. I am also not able to read emails in t...

  • Casual Listener
  • Hey, I used my Facebook account in the past for connecting to my Spotify account. After I deleted my Facebook I opened a new account with my university email address to log in. This email does not ex...
  • Eriii_91
  • Casual Listener
  • 3552 Views
  • 2 replies
  • 0 likes
  • 3552 Views
  • 2 replies
  • 0 likes

Superuser Contribution Family account adress

I received a email saying that my adress couldn't be checked so I couldn't be at my family group, but a really live with my brother whose is the main account administrator of de family.

  • Visitor
  • I received a email saying that my adress couldn't be checked so I couldn't be at my family group, but a really live with my brother whose is the main account administrator of de family.
  • MonicaM_Bogota
  • Roadie
  • 152 Views
  • 1 replies
  • 0 likes
  • 152 Views
  • 1 replies
  • 0 likes

I can't play music using my free subscription after the 7-day premium trial. HELP!

I just finished my 7-day premium trial and I am currently on my free subscription. Spotify won't let me play my music right after the trial! I tried logging out then logging back in and I also tried switching off my iPhone. I don't understand why I c...

  • Newbie
  • I just finished my 7-day premium trial and I am currently on my free subscription. Spotify won't let me play my music right after the trial! I tried logging out then logging back in and I also tried ...
  • ErikG
  • Roadie
  • 121 Views
  • 1 replies
  • 0 likes
  • 121 Views
  • 1 replies
  • 0 likes

Superuser Contribution AS I WAS UNABLE TO CONTACT SPOTIFY DIRECTLY I AM DOING IT HERE

Due to the issues with my account and an inability to resolve them I have cancelled the paypal payment. I am unable to login to my acoount to cancel. This was my only alternative. Frustrated and disappointed customer

  • Casual Listener
  • Due to the issues with my account and an inability to resolve them I have cancelled the paypal payment. I am unable to login to my acoount to cancel. This was my only alternative.    Frus...
  • MonicaM_Bogota
  • Roadie
  • 160 Views
  • 1 replies
  • 0 likes
  • Account
  • 160 Views
  • 1 replies
  • 0 likes

changing from family subscription to free with my spark account

I pay for a family subscription then with our phone plan through spark we got a free subscription how do I use that ? we dont want to make a new account and loose all our music

  • Newbie
  • I pay for a family subscription then with our phone plan through spark we got a free subscription how do I use that ? we dont want to make a new account and loose all our music 
  • ErikG
  • Roadie
  • 175 Views
  • 1 replies
  • 0 likes
  • 175 Views
  • 1 replies
  • 0 likes