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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80492 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
654145 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
734635 Views
18 replies
29 likes
My Spotify logged me out this morning and now none of my songs are saved it looks like it has completely reset to the free version. Will my subscription have been cancelled or will I still be paying my monthly rate?
My Spotify logged me out this morning and now none of my songs are saved it looks like it has completely reset to the free version. Will my subscription have been cancelled or will I still be paying ...
Community Legend
302 Views
1 replies
0 likes
I bought new phone and trying to install spotify.I have a 3 month subscription with my last phone which was stolen 3 days ago.how do i log in if i cant remember my email/username or password
I bought new phone and trying to install spotify.I have a 3 month subscription with my last phone which was stolen 3 days ago.how do i log in if i cant remember my email/username or password 😞
Roadie
268 Views
1 replies
0 likes
I'm from Brazil, and there's a lot of websites saying that in the spotify's new terms of agreement users have to waive their bank secrecy to use spotify. I would like to understand this clause better before taking any action, can someone in spotify h...
I'm from Brazil, and there's a lot of websites saying that in the spotify's new terms of agreement users have to waive their bank secrecy to use spotify. I would like to understand this clause better...
Spotify Star
1319 Views
5 replies
0 likes
I've tried numerous times to purchase the family premium plan but unfortunately each time I enter my information the system informs me that I have entered an invalid postal code. Not sure what I can do now especially since there isn't a customer serv...
I've tried numerous times to purchase the family premium plan but unfortunately each time I enter my information the system informs me that I have entered an invalid postal code. Not sure what I can ...
Roadie
310 Views
1 replies
0 likes
I got my credit card statement today, I see one $48HKD charge from Spotify via Paypal and another $78HKD charge from Spotify directly from credit card. Both were charged on 12 Dec 2016 and the subscribtion was supposed to end at the same day. On that...
I got my credit card statement today, I see one $48HKD charge from Spotify via Paypal and another $78HKD charge from Spotify directly from credit card. Both were charged on 12 Dec 2016 and the s...
Roadie
380 Views
1 replies
0 likes
Forgot username and password. When i try to send my email address it says i am already logged in with facebook
Forgot username and password. When i try to send my email address it says i am already logged in with facebook
Roadie
288 Views
1 replies
0 likes
I can't log in as it says I can't use Spotify premium abroad for more than 14 days... I'm not abroad? I logged in using Facebook but I can't change anything! Any help?
I can't log in as it says I can't use Spotify premium abroad for more than 14 days... I'm not abroad? I logged in using Facebook but I can't change anything! Any help?
Roadie
306 Views
1 replies
0 likes
I had to cancel and Spotify keeps hitting my bank now am overdrawn.....Who I contact in spotify
I had to cancel and Spotify keeps hitting my bank now am overdrawn.....Who I contact in spotify
Spotify Star
257 Views
1 replies
0 likes
Why is this happening?
Why is this happening?
Spotify Star
302 Views
1 replies
0 likes
I use to be able to find an artist and save the song to my library. Now I can only save to a playlist and I don't even have a library with artist. Anyone know about this?
I use to be able to find an artist and save the song to my library. Now I can only save to a playlist and I don't even have a library with artist. Anyone know about this?
Roadie
249 Views
1 replies
0 likes
I have two accounts linked with a family subscription.Suddenly both accounts were set to free, without any warningabout problems with payment or such.I am using PayPal for payments, and that account is used for otherpayments weekly, and has not had a...
I have two accounts linked with a family subscription. Suddenly both accounts were set to free, without any warning about problems with payment or such. I am using PayPal for payments, and that ac...
Roadie
365 Views
1 replies
0 likes
Hi! I use Vodafone and Spotify premium bundle. But about 10 days I seem to be a free subscription and I use advertising content. Vodafone can not reach a solution about the subject. Can you help?
Hi! I use Vodafone and Spotify premium bundle. But about 10 days I seem to be a free subscription and I use advertising content. Vodafone can not reach a solution about the subject. Can you help?
Spotify Star
219 Views
1 replies
0 likes
Can someone help me out please. I tried to link my Facebook account however because someone else's seemed to have unknowingly been logged into theirs on my phone it has linked theirfacebook account. I tried to follow the steps on Spotify help however...
Can someone help me out please. I tried to link my Facebook account however because someone else's seemed to have unknowingly been logged into theirs on my phone it has linked theirfacebook ...
Roadie
286 Views
2 replies
0 likes
Two qustions: My Grilfriend lives with me can she then join my familyplan ?Can the accounts in my familyplan also hear headspace (that I also subscribe thru spotify) Thanks for the help and happy hollydays
Two qustions: My Grilfriend lives with me can she then join my familyplan ? Can the accounts in my familyplan also hear headspace (that I also subscribe thru spotify) Thanks for th...
Spotify Star
430 Views
1 replies
0 likes
I can not get over how bad customer service is here.... I can not even get in direct contact with a person.... I have family members who I would like to add but my payment is based in Singapore and my account for some reason has a US zip code and Sin...
I can not get over how bad customer service is here.... I can not even get in direct contact with a person.... I have family members who I would like to add but my payment is based in Singapore and m...
Newbie
281 Views
1 replies
1 likes
My Account shows the following information. I cancelled this subscription on the same day as I started the subscription. I received confirmation from Spotify about my cancellation. Hoever, the fee euro 9.99 is still charged. Why does why subscriptio ...
My Account shows the following information. I cancelled this subscription on the same day as I started the subscription. I received confirmation from Spotify about my cancellation. Hoever, the fee eu...
Roadie
299 Views
2 replies
0 likes
Gisteren heb ik mijn account verwijderd. Vanochtend nieuw account aangemaakt met KPN inlogcodes. Dit gaat niet goed. Als ik inlog krijg ik mijn oude account. En als ik op account klik staat het ineens op het account dat ik destijds met mijn ex had (o...
Gisteren heb ik mijn account verwijderd. Vanochtend nieuw account aangemaakt met KPN inlogcodes. Dit gaat niet goed. Als ik inlog krijg ik mijn oude account. En als ik op account klik staat het ineen...
463 Views
0 replies
0 likes
I try to buy the 3 months premium offer for 1 euro but it was not succesfully because they say me I have already had a similar offer in the past. The strange thing is that spotify take from my bank account 1 euro even if they told me I can not have t...
I try to buy the 3 months premium offer for 1 euro but it was not succesfully because they say me I have already had a similar offer in the past. The strange thing is that spotify take from my b...
Spotify Star
503 Views
1 replies
0 likes
Months ago I was using my App fine, with all my playlists and so on. Recently discovered I'd been somehow switched over to free, even though I'm paying $11.99 per month. When I log out and re-log back in, my gmail pushes me to log in with Facebook wh...
Months ago I was using my App fine, with all my playlists and so on. Recently discovered I'd been somehow switched over to free, even though I'm paying $11.99 per month. When I log out and re-log bac...
Roadie
247 Views
1 replies
0 likes
Buongiorno, ho un account premium ma non ricordo i dati di accesso. Come faccio a recuperare tutto? Help me! !
Buongiorno, ho un account premium ma non ricordo i dati di accesso. Come faccio a recuperare tutto? Help me! !
734 Views
0 replies
0 likes
