Redeeming voucher between countries

I bought a Spotify voucher in New Zealand for my friend in Australia. She cannot redeem the voucher as the currency is different. How can I update the voucher for her to use - happy to pay more if required??Anita

• AnitaJeffcoat
• Casual Listener
• I bought a Spotify voucher in New Zealand for my friend in Australia. She cannot redeem the voucher as the currency is different. How can I update the voucher for her to use - happy to pay more if re...
• 2017-01-27 11:41:33 PM
• 2017-01-27 12:53:15 AM
• Maxim
• Spotify Star
• 311 Views
• 3 replies
• 0 likes

cant use premium anymore

Today ive changed my mobile phone. And now my account says that i only have the free account. But i am paying every months for my premium account for eleven months now

• user-removed
• Visitor
• Today ive changed my mobile phone. And now my account says that i only have the free account. But i am paying every months for my premium account for eleven months now
• 2017-01-27 12:03:08 AM
• 2017-01-27 12:19:39 AM
• Maxim
• Spotify Star
• 173 Views
• 1 replies
• 0 likes

paying for premium always worked but now free acc but paying for premium

My premium account always worked but now it's free but I'm still paying

• markiemarc
• Casual Listener
• My premium account always worked but now it's free but I'm still paying
• 2017-01-27 9:58:36 PM
• 2017-01-27 10:53:06 PM
• RustyJake
• Newbie
• 237 Views
• 2 replies
• 0 likes

WHAT AM I DOING WRONG

I bought spotify premium under the impression it could be used simultaneously on other devices, im trying to play a song whilst my dad is using spotify.. in a different city! And it keep pausing mine and making me choose my or his device and hes doin...

• Domlatham
• Newbie
• I bought spotify premium under the impression it could be used simultaneously on other devices, im trying to play a song whilst my dad is using spotify.. in a different city! And it keep pausing mine...
• 2017-01-27 5:41:17 PM
• 2017-01-27 10:39:57 PM
• Mogulman
• Newbie
• 268 Views
• 3 replies
• 0 likes

Superuser Contribution NO PUEDO INGRESAR A MI CUENTA

Necesito ayuda, no puedo ingresar a mi cuenta desde hace 1 mes, estoy angustiado de no poder escuchar mis canciones!Solo me sale el mensaje que dice: " la página de redireccionó varias veces ". En un correo que me envió Spotify me dice que estoy bloq...

• user-removed
• Visitor
• Necesito ayuda, no puedo ingresar a mi cuenta desde hace 1 mes, estoy angustiado de no poder escuchar mis canciones! Solo me sale el mensaje que dice: " la página de redireccionó varias veces ". En ...
• 2016-07-16 7:53:03 PM
• 2017-01-27 8:55:49 PM
• miguell1221
• Newbie
• 609 Views
• 2 replies
• 0 likes
• Account
  Other

Superuser Contribution Updating Email Address

Hi,I cant update the email address on my account as it says the address is already taken. If it is, its my account - how do i resolve so I keep my existing account and password but change the email address ? Thanks

• tombrown01234
• Newbie
• Hi, I cant update the email address on my account as it says the address is already taken. If it is, its my account - how do i resolve so I keep my existing account and password but change the email...
• 2017-01-26 8:50:44 AM
• 2017-01-27 7:53:42 PM
• MonicaM_Bogota
• Roadie
• 326 Views
• 1 replies
• 0 likes

Superuser Contribution Explicit button

I have direct deposit. I have been billed to soon as I have not received my deposit yet.I need to be billed on or about the 28th of each month.How can I communicate this to the billing department.I don't want a disruption in service.(I have premium)A...

• doriepeel
• Newbie
• I have direct deposit. I have been billed to soon as I have not received my deposit yet. I need to be billed on or about the 28th of each month. How can I communicate this to the billing department...
• 2017-01-26 2:59:32 AM
• 2017-01-27 7:45:44 PM
• MonicaM_Bogota
• Roadie
• 189 Views
• 1 replies
• 0 likes

Aviso de Pagamento em aberto

Meu cartão ja efetuou o pagamento, mas não foi gerado recibo e estou recebendo um aviso de pagamento em aberto. Como devo proceder ?

• ThiagoMelo
• Newbie
• Meu cartão ja efetuou o pagamento, mas não foi gerado recibo e estou recebendo um aviso de pagamento em aberto. Como devo proceder ?
• 2017-01-27 6:57:46 PM
• 2017-01-27 7:36:33 PM
• Bittencourt
• Spotify Star
• 654 Views
• 1 replies
• 0 likes

SPOTIFY WITHOUT FACEBOOK

I recently upgraded to the family plan and added my husband but he doesnt have facebook so I cant figure out how to find him as a friend so that he can see my playlists.

• kdkmbarnes
• Casual Listener
• I recently upgraded to the family plan and added my husband but he doesnt have facebook so I cant figure out how to find him as a friend so that he can see my playlists.
• 2017-01-24 9:32:06 PM
• 2017-01-27 6:54:28 PM
• kdkmbarnes
• Casual Listener
• 348 Views
• 2 replies
• 0 likes

Verkeerd account opgewaardeerd

Hallo sportify, Vanavond heeft mijn moeder mijn sportify opgewaardeerd naar premium,alleen is het probleem nu dat dit op het verkeerde account is gebeurd. Mijn moeder heeft onze gezamelijk sportify opgewaardeerd inplaatst van mijn eigen account. Is e...

• balatoni123
• Newbie
• Hallo sportify,   Vanavond heeft mijn moeder mijn sportify opgewaardeerd naar premium, alleen is het probleem nu dat dit op het verkeerde account is gebeurd. Mijn moeder heeft onze gezamelijk...
• 2017-01-26 8:36:57 PM
• 2017-01-27 6:52:17 PM
• Hubo
• Community Legend
• 450 Views
• 1 replies
• 0 likes
• Account
  Premium

I've redeemed Spotify giftcards how can I use them for my monthly payment?

• dhrdfdbre4egww
• Newbie
• 2017-01-26 9:34:57 PM
• 2017-01-27 6:50:33 PM
• Hubo
• Community Legend
• 143 Views
• 1 replies
• 0 likes

Cancelling Spotify premium

We run a business and the manager set up Spotify premium in his name and password but it gets paid out of our account , he has left and can't remember his details and we are closing the business and the bank account so therefore need to cancel Spotif...

• Jw09
• Newbie
• We run a business and the manager set up Spotify premium in his name and password but it gets paid out of our account , he has left and can't remember his details and we are closing the business and ...
• 2017-01-27 5:41:34 PM
• 2017-01-27 6:16:30 PM
• Maxim
• Spotify Star
• 180 Views
• 1 replies
• 0 likes

Family Plan - Brother Not Able to Join

Hey, I pay for th family plan and followed the directions to send him the link to follow in order to log in, however, it says that the login is not valid and won't allow him to create a login. What's wrong?? I can't seem to find a direct contact in o...

• byronjaask
• Newbie
• Hey,    I pay for th family plan and followed the directions to send him the link to follow in order to log in, however, it says that the login is not valid and won't allow him to create a...
• 2017-01-27 5:40:41 PM
• 2017-01-27 6:03:10 PM
• Bittencourt
• Spotify Star
• 182 Views
• 1 replies
• 0 likes

disconnect spotify connect from friends home

Hey everybodyi visited a friend and i used spotify connect with a bose soundtouch 520. I need a solution for disconnect the spotify connect, i can control the music but my firend doesnt want it.

• cribers
• Casual Listener
• Hey everybody i visited a friend and i used spotify connect with a bose soundtouch 520. I need a solution for disconnect the spotify connect, i can control the music but my firend doesnt want it.
• 2016-12-26 11:03:32 AM
• 2017-01-27 5:38:33 PM
• Tehpson
• Music Fan
• 319 Views
• 3 replies
• 0 likes
• Account
  Other

Missing song

Hello everybody! I downloaded this song some days ago and added to my playlist : "paura, rum e fango" (Maxi Bi).https://gaming.youtube.com/watch?v=kUCdIVQsWgA&list=LLg3ByYqW20Pxx1t6cAHbfQQBut now I cannot find that song anymore, in my playlist and in...

• Bozo1974
• Casual Listener
• Hello everybody! I downloaded this song some days ago and added to my playlist : "paura, rum e fango" (Maxi Bi). https://gaming.youtube.com/watch?v=kUCdIVQsWgA&list=LLg3ByYqW20Pxx1t6cAHbfQQ ...
• 2017-01-27 2:41:37 PM
• 2017-01-27 5:21:39 PM
• Bittencourt
• Spotify Star
• 389 Views
• 3 replies
• 0 likes

Adding debitcard

Hi, I changed my bank, the new one does not provide creditcards, yet it seems that the only cardnumber I can add in my spotify account is a creditcard. How can I add my debitcard? Thanks in advance, Sanne

• sanneherpers
• Casual Listener
• Hi,   I changed my bank, the new one does not provide creditcards, yet it seems that the only cardnumber I can add in my spotify account is a creditcard. How can I add my debitcard?   T...
• 2017-01-27 2:35:59 PM
• 2017-01-27 4:53:59 PM
• ErikG
• Roadie
• 304 Views
• 3 replies
• 0 likes

Premium family account

Purchased for family. When link sent for family members, an error message comes on and told they can't sign in. Card has been cahrged of course.Thanks

• chrisalvarez7
• Newbie
• Purchased for family. When link sent for family members, an error message comes on and told they can't sign in. Card has been cahrged of course. Thanks
• 2017-01-25 7:36:30 PM
• 2017-01-27 4:48:09 PM
• Bittencourt
• Spotify Star
• 285 Views
• 1 replies
• 0 likes

I already paid and I continue in free

Yesterday I made my payment in oxxo and until now I do not get premiun. what should I do?

• Claudia24
• Casual Listener
• Yesterday I made my payment in oxxo and until now I do not get premiun. what should I do?
• 2017-01-27 3:13:51 PM
• 2017-01-27 4:35:45 PM
• Bittencourt
• Spotify Star
• 234 Views
• 1 replies
• 0 likes
• Premium