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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

294449 Views

529 replies

34 likes

Account
Free
  • 294449 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13763 Views

6 replies

11 likes

Security
  • 13763 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

542429 Views

990 replies

115 likes

Account
  • 542429 Views
  • 990 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129815 Views

74 replies

12 likes

Account
Login
Premium
  • 129815 Views
  • 74 replies
  • 12 likes

Solved!! gift cards used in other countries - EUR - US

Can gift cards bought in Eur be used in the US - Is there an exchange rate conversion or is it just equal 1,3, 6 months etc? Thanks, F

Casual Listener

Can gift cards bought in Eur be used in the US - Is there an exchange rate conversion or is it just equal 1,3, 6 months etc?   Thanks,   F

ajn48

Newbie

15710 Views

13 replies

0 likes

  • 15710 Views
  • 13 replies
  • 0 likes

No premium after paynent

Pay for 6 month still no premium acces....

Casual Listener

Pay for 6 month still no premium acces....

Maxim

Spotify Star

514 Views

5 replies

0 likes

  • 514 Views
  • 5 replies
  • 0 likes

Can't find profiles searching on iPhone

Help. We've just got family membership. I'm searching for profiles I know exist, on my iPhone Spotify App and it's not coming up. Searching with username. Help....

Casual Listener

Help. We've just got family membership. I'm searching for profiles I know exist, on my iPhone Spotify App and it's not coming up. Searching with username. Help....

Boungie007

Casual Listener

412 Views

1 replies

0 likes

  • 412 Views
  • 1 replies
  • 0 likes

Separate Artist with Same Name

Please separate these two artists with the same name: KonquestThe incorrect items have been pointed out in red below: Thanks!

Newbie

Please separate these two artists with the same name: Konquest The incorrect items have been pointed out in red below:     Thanks!

Maxim

Spotify Star

415 Views

1 replies

0 likes

Account
  • 415 Views
  • 1 replies
  • 0 likes

Spotify premium

I cant listen to Spotify as a platinum member even though I paied for it. What to to??

Newbie

I cant listen to Spotify as a platinum member even though I paied for it. What to to??

Beepbid

Casual Listener

349 Views

2 replies

0 likes

  • 349 Views
  • 2 replies
  • 0 likes

getting advertising on paid subscription on Amazon Fire tablet

I received an Amazon Fire tablet as a gift. I have a paid Spotify subscription (early US adopter fee). I do not get ads on my desktop or laptop but I am getting ads on my tablet. How do I fix this? I do not want to hear upgrade to Spotify premium or ...

Gig Goer

I received an Amazon Fire tablet  as a gift. I have a paid Spotify subscription (early US adopter fee). I do not get ads on my desktop or laptop but I am getting ads on my tablet. How do I ...

Jacob

Community Legend

870 Views

4 replies

0 likes

  • 870 Views
  • 4 replies
  • 0 likes

I lost my gift card that I bought online. Can I get the code back?

I recently bought a $25 Spotify gift card from Amazon.com. Unfortunately I lost it and I can't find it anywhere. Is there anyway I can get the code back or somehow redeem it? Thank you

Newbie

I recently bought a $25 Spotify gift card from Amazon.com. Unfortunately I lost it and I can't find it anywhere. Is there anyway I can get the code back or somehow redeem it? Thank you 🙂

MattSuda

Spotify Star

1115 Views

1 replies

0 likes

  • 1115 Views
  • 1 replies
  • 0 likes

Cancel subscription

Im needing to cancel my daughters subscription. She passed away last month and I don't know her account info. My credit card is still getting charged for her subscription. This is an extremely difficult time for me and trying to get this done it is s...

Newbie

Im needing to cancel my daughters subscription. She passed away last month and I don't know her account info. My credit card is still getting charged for her subscription. This is an extremely diffic...

KatesHere

Community Legend

253 Views

1 replies

0 likes

  • 253 Views
  • 1 replies
  • 0 likes

Solved!! Unable to get student subscription

I have provided my information from school and it was denied, then i provided a picture of my school ID and a picture of my class schedule and it still wouldn't go through.

Newbie

I have provided my information from school and it was denied, then i provided a picture of my school ID and a picture of my class schedule and it still wouldn't go through.

Thelastlizard5

Newbie

1187 Views

2 replies

0 likes

  • 1187 Views
  • 2 replies
  • 0 likes

Superuser Contribution Using spotify in different countries

Hey all, Here it's my question: I am Portuguese, living in Germany. I created my spotify in Germany and I wanted to get the Premium. I tried to do it with my PayPal (portuguese account) and it doesn't work because I should have the same country relat...

Newbie

Hey all,   Here it's my question: I am Portuguese, living in Germany. I created my spotify in Germany and I wanted to get the Premium. I tried to do it with my PayPal (portuguese account) and ...

JulianA_Bogota

Roadie

378 Views

1 replies

0 likes

  • 378 Views
  • 1 replies
  • 0 likes

Plan familiar

Por alguna razón salí del plan familiar y no puedo volver a integrarme. Me dice que el titular y yo no compartimos la misma dirección física.Colocamos la misma dirección por lo que no puede ser ese el problema.Además hice todo lo que se me pidió en l...

Newbie

Por alguna razón salí del plan familiar y no puedo volver a integrarme. Me dice que el titular y yo no compartimos la misma dirección física. Colocamos la misma dirección por lo que no puede ser ese...

Bittencourt

Spotify Star

271 Views

1 replies

0 likes

  • 271 Views
  • 1 replies
  • 0 likes

Superuser Contribution cant log in with my facebook account

Hello i have some problemI just bought a new phone- if you wanna know what brand is, its XiaomiMy older brand phone is Xiaomi too, but I bought another type I always log in with my facebook account, but my new phone cant log in with it It says :'You ...

Casual Listener

Hello i have some problem I just bought a new phone- if you wanna know what brand is, its Xiaomi My older brand phone is Xiaomi too, but I bought another type I always log in with my facebook accou...

JulianA_Bogota

Roadie

284 Views

1 replies

0 likes

Login
Premium
  • 284 Views
  • 1 replies
  • 0 likes

Superuser Contribution Canceled subscription

I was just wondering when yoy guys will activate my account again you guys can activate my a count again it's been 24h that you've canceled it without telling me plz get to me as soon as possible

Regular

I was just wondering when yoy guys will activate my account again you guys can activate my a count again it's been 24h that you've canceled it without telling me plz get to me as soon as possible

user-removed

Not applicable

236 Views

1 replies

0 likes

Account
Other
  • 236 Views
  • 1 replies
  • 0 likes

Student Discount

So I applied for the student discount 3 times & it charged me those 3 times!!!! It said nothing about charging, it only said my student information wasn't verified. So why did I get charged $15 for **bleep**ing nothing ???? I've been trying to contac...

Newbie

So I applied for the student discount 3 times & it charged me those 3 times!!!! It said nothing about charging, it only said my student information wasn't verified. So why did I get charged $15 f...

Maxim

Spotify Star

317 Views

1 replies

0 likes

  • 317 Views
  • 1 replies
  • 0 likes

I got charged for premium and iam still on free

On 5th of January I bought my premium membership after 5 days spotify delete all of my songs and play list and says that I am free member what the **bleep** happen I have my credit card number and date purchasedPlz help I love spotify and I also dont...

Casual Listener

On 5th of January I bought my premium membership after 5 days spotify delete all of my songs and play list and says that I am free member what the **bleep** happen I have my credit card number and da...

Maxim

Spotify Star

305 Views

3 replies

0 likes

  • 305 Views
  • 3 replies
  • 0 likes

Superuser Contribution pague en ITUNES y no tengo servicio premium

pagué mi suscripción premium desde lTUNES y aún sigo sin servicio Premium, me descontaron de mi cuenta itunes 139.00 y no tengo Premium, que puedo hacer, quien me ayuda

Newbie

pagué mi suscripción premium desde lTUNES y aún sigo sin servicio Premium, me descontaron de mi cuenta itunes 139.00 y no tengo Premium, que puedo hacer, quien me ayuda

user-removed

Not applicable

213 Views

1 replies

0 likes

  • 213 Views
  • 1 replies
  • 0 likes

Superuser Contribution Stuck Spotify Premium renewal in ANOTHER country

Hello Spotify community! I hope you guys can help me solve this problem.I moved last year from UK to Indonesia after finishing my study there. There are still some balance on my visa card that I use to pay for premium renewal since the sum of the bal...

Newbie

Hello Spotify community! I hope you guys can help me solve this problem. I moved last year from UK to Indonesia after finishing my study there. There are still some balance on my visa card that...

user-removed

Not applicable

332 Views

1 replies

0 likes

Account
Premium
Subscription
  • 332 Views
  • 1 replies
  • 0 likes

Closed facebook = closed playlist

I have closed my facebook and then loggede in on spotify with an other account. Since my facebook is closed, my playlist is closed/gone too. Is it possible to open the fb accounts playlist so I can follow from my new account while still having my fac...

Newbie

I have closed my facebook and then loggede in on spotify with an other account. Since my facebook is closed, my playlist is closed/gone too. Is it possible to open the fb accounts playlist so I can f...

ErikG

Roadie

194 Views

1 replies

0 likes

  • 194 Views
  • 1 replies
  • 0 likes

plan familiar

quiero adherirme a la cuenta de mi hna por el plan familiar premium, y me pide la direccion de ella, la pongo y me dice que no concuerda por lo tanto no me deja iniciar sesion

Newbie

quiero adherirme a la cuenta de mi hna por el plan familiar premium, y me pide la direccion de ella, la pongo y me dice que no concuerda por lo tanto no me deja iniciar sesion

Bittencourt

Spotify Star

245 Views

1 replies

0 likes

  • 245 Views
  • 1 replies
  • 0 likes