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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 357 Views
  • 0 replies
  • 6 likes
  • Security
  • 357 Views
  • 0 replies
  • 6 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Faithless2o
  • Regular
  • 438859 Views
  • 970 replies
  • 108 likes
  • Account
  • 438859 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1194870 Views
  • 119 replies
  • 116 likes
  • Account
  • 1194870 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 106703 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 106703 Views
  • 70 replies
  • 11 likes

Refund for Gift Card Ripoff for Student Account?

I got a $60 Spotify gift card from my family recently. Since it is valued at $60, I placed it on my Student Account expecting to get something like 11+ months ($5 + tax per month) from the $60 value. Instead, I'm only getting 6 months of service from...

  • Casual Listener
  • I got a $60 Spotify gift card from my family recently.  Since it is valued at $60, I placed it on my Student Account expecting to get something like 11+ months ($5 + tax per month) from the $60 ...
  • jeff9369
  • Casual Listener
  • 285 Views
  • 2 replies
  • 0 likes
  • Account
  • 285 Views
  • 2 replies
  • 0 likes

Superuser Contribution My subscription changed from Premium to Free?

I just realized that my subscription changed from Premium to Free when I couldn't songs on demand. I wonder why is this happening. I've been subscibing Premium since 2013, no trouble with my credit cards, and never had a problem when I changed my cre...

  • Newbie
  • I just realized that my subscription changed from Premium to Free when I couldn't songs on demand. I wonder why is this happening. I've been subscibing Premium since 2013, no trouble with my cre...
  • user-removed
  • Not applicable
  • 178 Views
  • 1 replies
  • 0 likes
  • 178 Views
  • 1 replies
  • 0 likes

Superuser Contribution premium family

i just got spotify premium so im still in my free 3 months, if i change my plan to premium family will i be charged for the family plan or do the 3 free months transfer over???

  • Newbie
  • i just got spotify premium so im still in my free 3 months, if i change my plan to premium family will i be charged for the family plan or do the 3 free months transfer over???
  • user-removed
  • Not applicable
  • 250 Views
  • 1 replies
  • 0 likes
  • 250 Views
  • 1 replies
  • 0 likes

Superuser Contribution cargos dobles a tarjeta bancaria

ayuda!! este es el segundo mes que recibo cargos doble de spotify, me puse en contacto con un asesor de spotify y me dijo que probablemente tenga dos cuentas!! pero yo solo hice una con mi correo, como puedo saber si hay alguna otra enlazada a mi cor...

  • Casual Listener
  • ayuda!! este es el segundo mes que recibo cargos doble de spotify, me puse en contacto con un asesor de spotify y me dijo que probablemente tenga dos cuentas!! pero yo solo hice una con mi correo, co...
  • user-removed
  • Not applicable
  • 465 Views
  • 1 replies
  • 0 likes
  • Account
  • 465 Views
  • 1 replies
  • 0 likes

Contacting an Artist

Theres a piano composer on Spotify called Greg Barley, and I would love to contact him to ask where I could find the sheet music as I haven't been able to find anything about him online. Any information/websites with information would be appreciated!...

  • Newbie
  • Theres a piano composer on Spotify called Greg Barley, and I would love to contact him to ask where I could find the sheet music as I haven't been able to find anything about him online. Any informat...
  • Maxim
  • Spotify Star
  • 185 Views
  • 1 replies
  • 0 likes
  • 185 Views
  • 1 replies
  • 0 likes

Solved!! I need help

Yesterday I was speaking to spotify for double charging me. They said I had two playlist which I never made two. Anyway they deleted my acct I always used and had all my music on so today I had to create a new username and password to sign up again a...

  • Visitor
  • Yesterday I was speaking to spotify for double charging me. They said I had two playlist which I never made two. Anyway they deleted my acct I always used and had all my music on so today I had to cr...
  • Maxim
  • Spotify Star
  • 224 Views
  • 1 replies
  • 0 likes
  • 224 Views
  • 1 replies
  • 0 likes

Superuser Contribution Do not receive emails from Spotify

hello, I am logged in with a facebook account on a family abo. I want to change the password for my mobile devices, but I do not recieve emails. also I was invited from another person, no emails from spotify!!! not in cash, nope! the email adress an ...

  • Newbie
  • hello,   I am logged in with a facebook account on a family abo. I want to change the password for my mobile devices,  but I do not recieve emails. also I was invited from anoth...
  • user-removed
  • Not applicable
  • 235 Views
  • 1 replies
  • 0 likes
  • 235 Views
  • 1 replies
  • 0 likes

wrong country in my account

In my account the country of origin is Italy while I am from Bulgaria. Some of the information comes in italian and I don't understand a thing. The price per month is also different. There is no way to change the country in the account as it shows on...

  • Casual Listener
  • In my account the country of origin is Italy while I am from Bulgaria. Some of the information comes in italian and I don't understand a thing. The price per month is also different. There is no way ...
  • tedeglove
  • Casual Listener
  • 165 Views
  • 2 replies
  • 0 likes
  • 165 Views
  • 2 replies
  • 0 likes

Family premium

How do I add my daughter to my account for free listening

  • Newbie
  • How do I add my daughter to my account for free listening
  • camo7895
  • Newbie
  • 181 Views
  • 2 replies
  • 0 likes
  • Account
  • 181 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't get premium after trial

I got the premium trial (7 days) and It ended but I logged out but forgot my credentials. Now I made a new one to try and see if I could buy it on this one but the get premium bar is missing

  • Newbie
  • I got the premium trial (7 days) and It ended but I logged out but forgot my credentials. Now I made a new one to try and see if I could buy it on this one but the get premium bar is missing
  • user-removed
  • Not applicable
  • 164 Views
  • 1 replies
  • 0 likes
  • 164 Views
  • 1 replies
  • 0 likes

Extending Student Subscription - Payment Method

Hey there,I received an email that my student subscription is going to expire in a week and Spotify offers to extend the student subscription. Currently I am using "SOFORT" as payment method (Germany), but when i want to extend my student subscriptio...

  • Newbie
  • Hey there, I received an email that my student subscription is going to expire in a week and Spotify offers to extend the student subscription. Currently I am using "SOFORT" as payment method (Germa...
  • Maxim
  • Spotify Star
  • 156 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 156 Views
  • 1 replies
  • 0 likes

Premium Account away

Hello, i have a Premium Account and today in the morning I opened Spotify and suddenly i had Spotify Free again. Also my playlists and music are away. Have you any ideas? Best regardsThomas

  • Visitor
  • Hello,    i have a Premium Account and today in the morning I opened Spotify and suddenly i had Spotify Free again. Also my playlists and music are away.  Have you any ideas? ...
  • Bittencourt
  • Spotify Star
  • 241 Views
  • 3 replies
  • 0 likes
  • 241 Views
  • 3 replies
  • 0 likes

Superuser Contribution Problema con el pago del familiar

Buenas, sin querer he pagado el premium queriendo pagar el familiar y se me han cobrado 10 euros y luego activado el familiar. ¿Qué puedo hacer para recuperarlos? Por que el familiar se me va a cobrar el día 2

  • Newbie
  • Buenas, sin querer he pagado el premium queriendo pagar el familiar y se me han cobrado 10 euros y luego activado el familiar. ¿Qué puedo hacer para recuperarlos? Por que el familiar se me va a cobra...
  • user-removed
  • Not applicable
  • 157 Views
  • 1 replies
  • 0 likes
  • 157 Views
  • 1 replies
  • 0 likes

Superuser Contribution Como solucionar problema de pago de Spotify

helloI have a question witm my payments of my account.. if he canceled my card as if wath is my debt and new forms of payment Thakns

  • Newbie
  • hello I have a question witm my payments of my account.. if he canceled my card as if wath is my debt and new forms of payment   Thakns
  • user-removed
  • Not applicable
  • 198 Views
  • 1 replies
  • 0 likes
  • Account
  • 198 Views
  • 1 replies
  • 0 likes

Superuser Contribution Trouble subscribing with a credit card in Chile

Hi community,Since November'16 the premium subcription stoped because the card or the pay provider rejected the charge. I called the bank and the card does not have any issue with the payment. I tried with different browser and does not work.I think ...

  • Newbie
  • Hi community, Since November'16 the premium subcription stoped because the card or the pay provider rejected the charge. I called the bank and the card does not have any issue with the payment. I tr...
  • user-removed
  • Not applicable
  • 164 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 164 Views
  • 1 replies
  • 0 likes

Invited to join family's premium account, not receiving email

My dad keeps sending me an invite to join our family premium plan but I'm not receiving any spotify emails on the yahoo email on my account. They're not going to spam either, I checked there. I use facebook to log into my account. I tried getting a p...

  • Casual Listener
  • My dad keeps sending me an invite to join our family premium plan but I'm not receiving any spotify emails on the yahoo email on my account. They're not going to spam either, I checked ther...
  • Maxim
  • Spotify Star
  • 1368 Views
  • 1 replies
  • 0 likes
  • 1368 Views
  • 1 replies
  • 0 likes

Solved!! iTunes IAP Payment method failed

Had an iPhone and then shifted to an adroid.My Spotify Premium payemt was going through the iTunes IAP, and i could use spotify on my android device. The credit card attached to my itunes was lost, hence blocked.Eventually spotify premium exired.I lo...

  • Casual Listener
  • Had an iPhone and then shifted to an adroid. My Spotify Premium payemt was going through the iTunes IAP, and i could use spotify on my android device.   The credit card attached to my it...
  • Maxim
  • Spotify Star
  • 449 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 449 Views
  • 3 replies
  • 0 likes

Superuser Contribution Cannot create accounts for my wife and son

I have a family premium account. My wife and I both use Spotify on our Iphones but see the same music. Basically we both sign in under my e-mail address. I want to create an account for my wife so she will only see the music she selected. I have trie...

  • Casual Listener
  • I have a family premium account.  My wife and I both use Spotify on our Iphones but see the same music.  Basically we both sign in under my e-mail address.  I want to create an account...
  • user-removed
  • Not applicable
  • 259 Views
  • 3 replies
  • 0 likes
  • Account
  • 259 Views
  • 3 replies
  • 0 likes