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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
HelloToday (02/01/17) I got Spotify Premium Familiar and says next payment will be charged on 23/01/17. This plan has a duration of a month so I don't understand with the next payment is going to be in less than a month. Hope you can answer me as fas...
I am very confused. It says I have a 7 day free trial but its pre paid? Is it taking money off of my account? Please help
Please cancel my account or change it to Deutschland. best regards
I am from Canada and currently in Poland for a few weeks. When I tried logging into my Spotify account here in Poland, the page was in Polish and it made me reset my password. So I did, but I cannot find any of my old albums there etc. How do I acces...
i want to add my wife to our family plan but get the notification that "we couldn't add you to family plan as your accounts needs to be in the same country as the owner of the family plan". We both live in HK so what can be the issue?
Do I need to change any settings? I didnt think so. I am still paying my subscription fee at home, but want to use my qccount for travel purposes...
Subscribed to premium for family account. at first, 5 of the members had no issue to subscribe. but early this month, spotify sent an email, saying that they cannot verify 2 of my members. i sent 2 new invitation codes to the affected members but sti...
Hi there!I can not login anymore on spotify.I first had premium and went traveling, when I came back I coulnt log in anymore. I did delete my fb account just for a few days and the saddest thing is that everyone can listen and download my playlists b...
Hello, I'm Family Premium user, and I live in a flat with my friends + one brother more than few years. We all live in the same adress and I decided to buy Family Premium which fits best for us. But when I was asked to enter my adress details, I can'...
Hi Spotify,Thank you for your awesome service.Unfortunately I discovererd this morning that a lot (not all) of my playlists have been removed, and I didn't do it. They weren't visible anymore on my IPad as well as my Desktop.Luckily I was able to res...
IVe been spotify member since 2014, i recently upgraded to spotify family since may 2016. Now i was extra Charged only once for 23,50. I dont know why? And now suddenly my spotify family had been downgraded to spotify Free. Can anyone please help me?...
Hello i was wondering why for the month of January I've gotten charded twice on my account
Hi, I've been having a problem recently where I am unable to see my facebook friends to follow with the Find Friends feature. I have a screenshot of it and I have tried everything I could think of to fix it, such as logging out and in again, re-linki...
There must be a better way to resolve this account issue than wading through pages and pages of possible solutions, some 3 and 4 years old?Can I just get what I signed up for?
Hi, I've a FB-associated account but I don't like it so I created a new account with a different e-mail as Spotify support suggested me. Now I need to trasfer playlist and follower to my new non-FB-associated account, how can I do it?Thanks
I wanted to set up a family subscription but cant remember if i signed up with my most recent address.....how do i check this (to ensure my family members can sign up)?
I am currently on vacation visiting my parents in Canada. My husband tried to put me on the family plan (in Mexico), but it says we cannot because we are in two different countries (I am a resident in Mexico and we share the same residence). Is there...
Hi There,I've been a premium subscriber since Sept and over the last couple of days it won't let me listen while offline. I haven't had this issue before? I have an iPhone 6 and all software updates are current.I've logged out and logged back in to t...
Seeing the facebook ad that says "3 months for 9:-" i took the premium... Then I see that Spotify charged 99:- from me! Is this kind of trick even legal??? I want my money back!!!!