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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 397 Views
  • 0 replies
  • 6 likes
  • Security
  • 397 Views
  • 0 replies
  • 6 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Faithless2o
  • Regular
  • 439498 Views
  • 970 replies
  • 108 likes
  • Account
  • 439498 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1195202 Views
  • 119 replies
  • 116 likes
  • Account
  • 1195202 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 106814 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 106814 Views
  • 70 replies
  • 11 likes

Technical Difficulties with Joining Family Plan

My mom sent me a link to join our family plan. I accepted the invite, filled in the info part as well as the invitation code and after I hit submit and confirm, it keeps taking me back to the beginning to fill out the info part. I've attempted to joi...

  • Casual Listener
  • My mom sent me a link to join our family plan. I accepted the invite, filled in the info part as well as the invitation code and after I hit submit and confirm, it keeps taking me back to the beginni...
  • ErikG
  • Roadie
  • 146 Views
  • 1 replies
  • 0 likes
  • Account
  • 146 Views
  • 1 replies
  • 0 likes

Not Logging Into Facebook

Good morning, I have a premium account with spotify. Every time I try logging into facebook so that I can follow my friends, it says "sorry there was a temporary error, please try again". I have tried logging in through the app as well as entering my...

  • Newbie
  • Good morning,   I have a premium account with spotify. Every time I try logging into facebook so that I can follow my friends, it says "sorry there was a temporary error, please try again". I ...
  • Nealjhaveri
  • Newbie
  • 177 Views
  • 2 replies
  • 0 likes
  • 177 Views
  • 2 replies
  • 0 likes

Solved!! I'm premium but it says free

I've been searching for solutions here but none of them worked.I'm premium (money taken from my account) and it was all working fine. Until I updated my android and went to a different country. I have a Brazilian account, live in Switzerland and went...

  • Casual Listener
  • I've been searching for solutions here but none of them worked. I'm premium (money taken from my account) and it was all working fine. Until I updated my android and went to a different country. I h...
  • Prifreitasm
  • Casual Listener
  • 607 Views
  • 5 replies
  • 0 likes
  • Account
    Free
    Premium
  • 607 Views
  • 5 replies
  • 0 likes

Discount Family Subscriptions!

As a student can I get a discount on the family plan?

  • Newbie
  • As a student can I get a discount on the family plan?
  • Maxim
  • Spotify Star
  • 125 Views
  • 1 replies
  • 0 likes
  • 125 Views
  • 1 replies
  • 0 likes

Family subscriptions (Credit card from a country different than country I'm currently living in)

Hello Community. I'm gonna try to make it simple: I'm a French citizen living in Switzerland for almost 10 years now. As for some reason I can't use my local card (which isn't a Credit Card per say), I'm using my (French) mother's card for my sub. No...

  • Newbie
  • Hello Community.   I'm gonna try to make it simple: I'm a French citizen living in Switzerland for almost 10 years now. As for some reason I can't use my local card (which isn't a Credit Card ...
  • Maxim
  • Spotify Star
  • 136 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 136 Views
  • 1 replies
  • 0 likes

Subscription

Need my money back. Need them to respond to me now

  • Newbie
  • Need my money back. Need them to respond to me now
  • Maxim
  • Spotify Star
  • 144 Views
  • 1 replies
  • 0 likes
  • 144 Views
  • 1 replies
  • 0 likes

No download button on premium

If there is no download button how do I get a playlist offline ?

  • Newbie
  • If there is no download button how do I get a playlist offline ?
  • Timyboy12345
  • Regular
  • 595 Views
  • 1 replies
  • 0 likes
  • 595 Views
  • 1 replies
  • 0 likes

Solved!! IK HEB AL MAANDEN GEEN SPOTIFY MEER.

Ik heb ook al maanden geen spotify meer maar moet toch nog steeds 10 euro betalen het is begonnen toen ik een keer op school in lochte toen kon ik ineens niks meer downloaden wat heb ik fout gedaan en hoe los ik dit op

  • Newbie
  • Ik heb ook al maanden geen spotify meer maar moet toch nog steeds 10 euro betalen het is begonnen toen ik een keer op school in lochte toen kon ik ineens niks meer downloaden wat heb ik fout gedaan e...
  • Hubo
  • Community Legend
  • 281 Views
  • 2 replies
  • 0 likes
  • Premium
  • 281 Views
  • 2 replies
  • 0 likes

I can't buy premium

I have an another account and i'm trying to get family-pre but when i try it says ''Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another payment method.'' What should i do ?

  • Casual Listener
  • I have an another account and i'm trying to get family-pre but when i try it says ''Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or...
  • ErikG
  • Roadie
  • 196 Views
  • 3 replies
  • 0 likes
  • 196 Views
  • 3 replies
  • 0 likes

Solved!! Can not get Avatar pic for label account

On the Spotify account for Somn'thing Records I am not able to add a profile picture. One can only do this if the account is connected to facebook. But I can not connect it to facebook since it will then will be using my personal profile picture and ...

  • Music Fan
  • On the Spotify account for Somn'thing Records I am not able to add a profile picture. One can only do this if the account is connected to facebook. But I can not connect it to facebook sinc...
  • Maxim
  • Spotify Star
  • 205 Views
  • 1 replies
  • 0 likes
  • Account
  • 205 Views
  • 1 replies
  • 0 likes

Personal vs. Professional Spotify account.

Hi There. I am the Admin of some official Facebook artist pages. Among others the official Planet Love Records page www.facebook.com/Planetloverecords The owner of Planet Love Records, my friend Torsten Stenzel can not use Spotify where he lives beca...

  • Composer
  • Hi There.   I am the Admin of some official Facebook artist pages. Among others the official Planet Love Records page www.facebook.com/Planetloverecords   The owner of Planet Love R...
  • Lookere
  • Music Fan
  • 1918 Views
  • 2 replies
  • 0 likes
  • 1918 Views
  • 2 replies
  • 0 likes

trying to open a spotify account to add to family plan but currently out of the country

My husband upgraded his Spotify premium account to a family account, and I set up a Spotify account to join with my husband on his family plan. Our home address is in the US, however we are currently out of the country. My account is showing my count...

  • Newbie
  • My husband upgraded his Spotify premium account to a family account, and I set up a Spotify account to join with my husband on his family plan. Our home address is in the US, however we are currently...
  • Maxim
  • Spotify Star
  • 126 Views
  • 1 replies
  • 0 likes
  • 126 Views
  • 1 replies
  • 0 likes

The 0,99 cents deal

Dear spotify,Last month ik saw the deal for 0,99 euro for 3 months. So ik though that it would be nice to try it out. So i clicked on the banner,went straight to payment,Paid it and got spotify premium. But now after aan month my premium has ended.I ...

  • Casual Listener
  • Dear spotify, Last month ik saw the deal for 0,99 euro for 3 months. So ik though that it would be nice to try it out. So i clicked on the banner,went straight to payment,Paid it and got spotify pre...
  • Maxim
  • Spotify Star
  • 204 Views
  • 3 replies
  • 0 likes
  • 204 Views
  • 3 replies
  • 0 likes

Young child has Spotify payments coming out of her bank account - need help stopping this

Good Morning - My 12 year old daughter (without my knowledge) started the 1 month free trial for Spotify. She never cancelled it, so she has had payment deducted from her bank account for the last two months - i am just now learning this. She has a S...

  • Newbie
  • Good Morning - My 12 year old daughter (without my knowledge) started the 1 month free trial for Spotify.   She never cancelled it, so she has had payment deducted from her bank account f...
  • Maxim
  • Spotify Star
  • 174 Views
  • 1 replies
  • 0 likes
  • Account
  • 174 Views
  • 1 replies
  • 0 likes

Separate Artist with Same Name

Hello, my band Mutual Friends recently uploaded our new album "Instant Gratification" to Spotify. However, there is another artist named Mutual Friends on Spotify and our album was placed on their artist page alongside all of their other albums. Woul...

  • Casual Listener
  • Hello, my band Mutual Friends recently uploaded our new album "Instant Gratification" to Spotify. However, there is another artist named Mutual Friends on Spotify and our album was placed on their ar...
  • kevinscoma
  • Casual Listener
  • 522 Views
  • 2 replies
  • 0 likes
  • Account
  • 522 Views
  • 2 replies
  • 0 likes

Spotfy Premium

I made the payment but the premium was not activated.

  • Casual Listener
  • I made the payment but the premium was not activated.
  • Hubo
  • Community Legend
  • 597 Views
  • 5 replies
  • 0 likes
  • 597 Views
  • 5 replies
  • 0 likes

3 maanden 0.99 cent

Heey, Ik had voor mijn moeder 2 weken terug voor 0.99 cent 3 maanden premium gekocht.Dat wilde ik daarna ook voor mezelf , ik had nog 0.99 cent op PayPal over. Dat probeerde ik maar steeds als ik op betalen klikte ging die laden en werd ik zonder mel...

  • Casual Listener
  • Heey,   Ik had voor mijn moeder 2 weken terug voor 0.99 cent 3 maanden premium gekocht. Dat wilde ik daarna ook voor mezelf , ik had nog 0.99 cent op PayPal over. Dat probeerde ik maar steeds...
  • Hubo
  • Community Legend
  • 755 Views
  • 5 replies
  • 0 likes
  • Premium
  • 755 Views
  • 5 replies
  • 0 likes

olvide mi uauario y contraseña

Hola Temo que realice algo mal al crear la cuenta lo hice por correo electronico y ahora no cuento con nigun dato para inocial la secion y me di de alta en premiun no ae ai me puedan ayudar en que pudo hacer

  • Newbie
  • Hola Temo que realice algo mal al crear la cuenta lo hice por correo electronico y ahora no cuento con nigun dato para inocial la secion y me di de alta en premiun no ae ai me puedan ayudar en qu...
  • andrechinhz001
  • Newbie
  • 609 Views
  • 2 replies
  • 1 likes
  • 609 Views
  • 2 replies
  • 1 likes

I forgot my email to log in or cancel my account

I forgot the email I used for Spotify and I don't want to be paying for premium if I can't log in. I want to know what email I used or cancel the accout that has premium

  • Newbie
  • I forgot the email I used for Spotify and I don't want to be paying for premium if I can't log in. I want to know what email I used or cancel the accout that has premium
  • Jacob
  • Community Legend
  • 164 Views
  • 1 replies
  • 0 likes
  • 164 Views
  • 1 replies
  • 0 likes