Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
85133 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
662729 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
745055 Views
18 replies
29 likes
I know it is inevitable that my kids will get older and make questionable decisions whether I like it or not. However, while they are young and impressionable (10, 8, 6), I would prefer if I can constrain their musical ecosystem for now to exclude th...
I know it is inevitable that my kids will get older and make questionable decisions whether I like it or not. However, while they are young and impressionable (10, 8, 6), I would prefer if I ca...
Spotify Star
548 Views
2 replies
1 likes
Hi, I keep getting this message when trying to connect to Facebook: Sorry there has been a temporary error, please try again later Any idea how to fix this?Thanks in advance!
Hi, I keep getting this message when trying to connect to Facebook: Sorry there has been a temporary error, please try again later Any idea how to fix this? Thanks in advance!
157 Views
0 replies
0 likes
Recently got premium on the 3 Months for £0.99 offer but have been charged £9.99
Recently got premium on the 3 Months for £0.99 offer but have been charged £9.99
Regular
284 Views
1 replies
0 likes
Dice que mi tarjeta esta teniendo un mal dia y ni me deja pagar con ninguna y quiero comprar el PremiumLa tarjeta tiene todos los requisitos que piden pero aun asi no me deja
Dice que mi tarjeta esta teniendo un mal dia y ni me deja pagar con ninguna y quiero comprar el Premium La tarjeta tiene todos los requisitos que piden pero aun asi no me deja
228 Views
0 replies
0 likes
In order to use the family premium account, I have to update my ZIP code. But when I click to edit my profile, there is no spot to insert the ZIP code. What can I do?
In order to use the family premium account, I have to update my ZIP code. But when I click to edit my profile, there is no spot to insert the ZIP code. What can I do?
Newbie
844 Views
1 replies
1 likes
Hi everybody!I have a big problem. I do have Spotify Premium. I can`t connect any of my devices to my Yamaha receiver. First, i thought it`s my old iPhone. I changed to Samsung recently. Anyway, with the Samsung it doesn`t work either. Last but not l...
Hi everybody! I have a big problem. I do have Spotify Premium. I can`t connect any of my devices to my Yamaha receiver. First, i thought it`s my old iPhone. I changed to Samsung recently. Anyway, wi...
385 Views
0 replies
0 likes
Tenho 2 perfis, com e-mails diferentes. Quero o login de um, com o e-mail de outro. Mas não acho como deletar a conta ou como mandar e-mail para o SAC do Spotify. Obviamente, quero fazer isso, sem perder as playlists já criadas. Como faço?
Tenho 2 perfis, com e-mails diferentes. Quero o login de um, com o e-mail de outro. Mas não acho como deletar a conta ou como mandar e-mail para o SAC do Spotify. Obviamente, quero fazer isso, sem pe...
Newbie
3803 Views
2 replies
2 likes
Gig Goer
310 Views
1 replies
0 likes
Hola mi consulta es la siguiente: mi hermana me prestó su tarjeta de crédito para que yo pueda subir de categoría, de spotify free a spotify premium. Cuando completo los datos, me aparece un cartel que dice que parece que ya aproveché mi mes de spoti...
Hola mi consulta es la siguiente: mi hermana me prestó su tarjeta de crédito para que yo pueda subir de categoría, de spotify free a spotify premium. Cuando completo los datos, me aparece un cartel q...
8817 Views
0 replies
10 likes
I've been subscribing to Spotify for months now with no problem, but suddenly received a message saying payment was declined. Problem seems to be I'm using my American bank account although I am currently living in Canada. Tried to change country, ch...
I've been subscribing to Spotify for months now with no problem, but suddenly received a message saying payment was declined. Problem seems to be I'm using my American bank account although I am...
159 Views
0 replies
0 likes
One day I tried searching up my profile on the search bar on a friend's phone. But I couldn't find my profile. My profile is linked to Facebook, btw. When I got home to my computer, I typed my name onto the search bar. Nothing. Maybe your own name is...
One day I tried searching up my profile on the search bar on a friend's phone. But I couldn't find my profile. My profile is linked to Facebook, btw. When I got home to my computer, I typed my name o...
Casual Listener
428 Views
2 replies
0 likes
I am a university student. Can I sign up for Spotify premium for 1 dollar and be eligible for the student discount afterwards?
I am a university student. Can I sign up for Spotify premium for 1 dollar and be eligible for the student discount afterwards?
Spotify Star
297 Views
1 replies
0 likes
So I have signed up on the family plan through my wife. I looked at my CC statement and I am not only still being charged, but I've been getting charged twice a month basically since I signed up over the summer... I looked for a customer service numb...
So I have signed up on the family plan through my wife. I looked at my CC statement and I am not only still being charged, but I've been getting charged twice a month basically since I signed up over...
173 Views
0 replies
0 likes
Quisiera saber si puedo adquirir una cuenta de Spotify USA y usarla en Chile, ya que es la unica manera que tengo de pagar la cuenta por medio de Paypal.Tenia la cuenta Spotify Premium Plan Familiar, pero ya no puedo hacer uso de la tarjeta Visa.Salu...
Quisiera saber si puedo adquirir una cuenta de Spotify USA y usarla en Chile, ya que es la unica manera que tengo de pagar la cuenta por medio de Paypal. Tenia la cuenta Spotify Premium Plan Famil...
Casual Listener
309 Views
1 replies
0 likes
1.Quería hacer el plan familiar y me he equivocado, me he suscrito a premium yo sola y me han cobrado 9.99 euros. Inmediatamente me he dado de baja. ¿Como los recupero?2.He creado en plan familiar pensando que lo único que pasaría es que me cobrarían...
1.Quería hacer el plan familiar y me he equivocado, me he suscrito a premium yo sola y me han cobrado 9.99 euros. Inmediatamente me he dado de baja. ¿Como los recupero? 2.He creado en plan familiar ...
Not applicable
202 Views
1 replies
0 likes
Hey i just made a spotify account went to get that .99c trial and it says i cant get it coz i already had premium which i haven't and its also charged my visa debit for it yet wont work
Hey i just made a spotify account went to get that .99c trial and it says i cant get it coz i already had premium which i haven't and its also charged my visa debit for it yet wont work
Spotify Star
243 Views
3 replies
0 likes
Hello,apparently I cannot pay my Spotify Premium fees over PayPal anymore. I should refresh my billing method but there is no PayPal option. Where is it?
Hello, apparently I cannot pay my Spotify Premium fees over PayPal anymore. I should refresh my billing method but there is no PayPal option. Where is it?
Casual Listener
373 Views
4 replies
0 likes
I cancelled my premium account but I was still charged. I can't contact anyone seeing there is no number on file so what's going on???
I cancelled my premium account but I was still charged. I can't contact anyone seeing there is no number on file so what's going on???
Gig Goer
241 Views
3 replies
0 likes
Hi,I have a Premium subscription but when I logged in to my account today all my playlists are gone and it's written that I don't have Premium although I have paid
Hi, I have a Premium subscription but when I logged in to my account today all my playlists are gone and it's written that I don't have Premium although I have paid
Community Legend
161 Views
1 replies
0 likes
Wow wow wow!!!Spotifys you guys have a list of problems.I had to start an account to contact you.I have got several charges to my card.(i don't even have this service.)Double charges.No call centers y'all need to fix that. Pronto! Refund all the mone...
Wow wow wow!!! Spotifys you guys have a list of problems. I had to start an account to contact you. I have got several charges to my card.(i don't even have this service.) Double charges. No cal...
Casual Listener
358 Views
6 replies
0 likes
