3 Month Trail.

I've tried entering Four of the different codes I received, and even though it doesn't say it'll charge, why does it come up with my PINs being invalid?Many thanks.

• quirabear
• Casual Listener
• I've tried entering Four of the different codes I received, and even though it doesn't say it'll charge, why does it come up with my PINs being invalid? Many thanks.
• 2016-12-30 2:30:41 AM
• 2016-12-30 12:00:26 PM
• user-removed
• Not applicable
• 313 Views
• 3 replies
• 0 likes

I'm being overcharged. I took out a student subscription at 4.99 and you are charging me 9.99.

I have tried to contact you before by twitter, but as I don't really use twitter I am not sure if you have received it. Can you please provide me with a telephone number so that I can talk to someone about it! angela hedgeley

• radars-9
• Newbie
• I have tried to contact you before by twitter, but as I don't really use twitter I am not sure if you have received it.  Can you please provide me with a telephone number so that I can talk to s...
• 2016-12-29 4:16:48 PM
• 2016-12-30 11:37:23 AM
• Maxim
• Spotify Star
• 168 Views
• 1 replies
• 0 likes

3 months subs deal help!

" Looks like you've already taken a similar offer It looks like you've already taken a free trial or discount offer. Our regular Spotify Premium plan is just a click a way. Click continue to read more. " I kept getting this when I wanted to go up to ...

• Fleurette-
• Casual Listener
• " Looks like you've already taken a similar offer It looks like you've already taken a free trial or discount offer. Our regular Spotify Premium plan is just a click a way. Click continue to read mor...
• 2016-12-29 6:46:15 PM
• 2016-12-30 11:35:17 AM
• Maxim
• Spotify Star
• 155 Views
• 1 replies
• 0 likes
• Account
  Premium
  Subscription

Accout deleted

HeyThis morning i got a message that my spotify account has been deleted (dutch)I dont know what happened cuz i am a premium member for over 2 years?

• Jimmydrent
• Newbie
• Hey This morning i got a message that my spotify account has been deleted (dutch) I dont know what happened cuz i am a premium member for over 2 years?
• 2016-12-30 8:45:41 AM
• 2016-12-30 11:31:09 AM
• Maxim
• Spotify Star
• 185 Views
• 1 replies
• 0 likes

Deactivating Facebook and Closing Spotify Account

I'm sure you get this a lot... All I wanted to do was delete my Facebook Account, free up some time in my life. I didn't really realise that I'd be logging back into it hours later just to access my Spotify Account. THIS IS RIDICULOUS!!! I've been a ...

• user-removed
• Visitor
• I'm sure you get this a lot...   All I wanted to do was delete my Facebook Account, free up some time in my life. I didn't really realise that I'd be logging back into it hours later just to a...
• 2016-12-30 11:03:37 AM
• 2016-12-30 11:28:36 AM
• Maxim
• Spotify Star
• 192 Views
• 1 replies
• 0 likes
• Account
  Subscription

Spotify for family...doesn't fit the/my requirement...proposed changes

Hi there, just tried to set-up Spotify for my family.... to use the premium for family offer..1) It does not tell you of the age restriction.....2) If I want to gift spotify to someone their age should be irrelevant.............3) The restriction on ...

• johnc1106
• Newbie
• Hi there, just tried to set-up Spotify for my family.... to use the premium for family offer.. 1) It does not tell you of the age restriction..... 2) If I want to gift spotify to someone their age ...
• 2016-12-30 11:09:05 AM
• 341 Views
• 0 replies
• 0 likes

Spotify premium

So I'm thinking of doing the 3 months for 0.99 but i have a question. If I get the 3 months for 0.99, when the 3 months are over, can I cancel it? Or do I have to continue the $9.99 each month? Because I don't wanna start paying after... please respo...

• Aly8
• Newbie
• So I'm thinking of doing the 3 months for 0.99 but i have a question. If I get the 3 months for 0.99, when the 3 months are over, can I cancel it? Or do I have to continue the $9.99 each month? Becau...
• 2016-12-30 9:58:32 AM
• 2016-12-30 10:58:28 AM
• ruhmone3
• Casual Listener
• 173 Views
• 1 replies
• 0 likes

Overcharged and still no premium

Clicked on the banner for the last week of 3 Months premium for $.99c and got charged $12.99 and still no premium??My bank account shows funds withdrawn too.

• Arg_wild
• Casual Listener
• Clicked on the banner for the last week of 3 Months premium for $.99c and got charged $12.99 and still no premium?? My bank account shows funds withdrawn too. 😠
• 2016-12-27 10:43:18 AM
• 2016-12-30 10:33:14 AM
• Arg_wild
• Casual Listener
• 254 Views
• 4 replies
• 0 likes

Premium subscription problems

HiYesterday I bought a 3-month premium subscription for a euro. It turned out, though, that I made a mistake. My active Spotify account is the Facebook one but I paid for my gmail account by mistake.So I decided to buy a subscription for the Facebook...

• Miroslaveika
• Newbie
• Hi Yesterday I bought a 3-month premium subscription for a euro. It turned out, though, that I made a mistake. My active Spotify account is the Facebook one but I paid for my gmail account by mistak...
• 2016-12-30 10:14:19 AM
• 2016-12-30 10:29:22 AM
• user-removed
• Not applicable
• 137 Views
• 1 replies
• 0 likes

Spotify connect for web player

Console.log gave me something really interesting when it shows modal "Connecting to Spotify..." and freezes.GET https://apresolve.spotify.com/?client=24:0:0:63500000 503 (Service Unavailable)XMLHttpRequest cannot load https://apresolve.spotify.com/?c...

• user-removed
• Visitor
• Console.log gave me something really interesting when it shows modal "Connecting to Spotify..." and freezes. GET https://apresolve.spotify.com/?client=24:0:0:63500000 503 (Service Unavailable) XML...
• 2016-12-30 10:26:48 AM
• 2016-12-30 10:29:18 AM
• user-removed
• Not applicable
• 307 Views
• 1 replies
• 1 likes
• Login

Why am i being charged?!

I don't even have premium !!!! What is this non sense ? I want my money back . -.- I use to like spotify but not anymore.

• Antigony_
• Casual Listener
• I don't even have premium !!!! What is this non sense ? I want my money back . -.- I use to like spotify but not anymore.
• 2016-12-30 7:24:24 AM
• 2016-12-30 8:34:45 AM
• Antigony_
• Casual Listener
• 336 Views
• 4 replies
• 0 likes

I deleted Facebook..but still get charged for my Facebook-linked Spotify account

Hey friends! My Facebook is permanently deleted (not just deactivated), but today I found a charge on my card for my previous Spotify account (it was linked to my Facebook). With no way to sign in to Facebook, I have no way to sign in to Spotify (to ...

• emtstrobel
• Newbie
• Hey friends! My Facebook is permanently deleted (not just deactivated), but today I found a charge on my card for my previous Spotify account (it was linked to my Facebook). With no way to sign in to...
• 2016-12-30 1:27:01 AM
• 2016-12-30 8:27:13 AM
• Jacob
• Community Legend
• 162 Views
• 1 replies
• 0 likes

Logging in

I can't open Spotify unless I'm on WIFI. HELP?

• noosbondbrandon
• Casual Listener
• I can't open Spotify unless I'm on WIFI. HELP?
• 2016-12-30 6:27:01 AM
• 2016-12-30 8:12:01 AM
• noosbondbrandon
• Casual Listener
• 217 Views
• 2 replies
• 0 likes
• Login

Payment

I got charged €0.99 for 3 months three times in one go. IS that supposed to happen?

• Louisaig
• Newbie
• I got charged €0.99 for 3 months three times in one go. IS that supposed to happen?
• 2016-12-30 7:57:09 AM
• 2016-12-30 8:05:56 AM
• Catee
• Community Legend
• 161 Views
• 1 replies
• 0 likes

New premium subscription, can't log in, install app, safari doesn't recognise address, iPhone 5

• Maria66
• Newbie
• 2016-12-30 4:27:37 AM
• 2016-12-30 8:00:39 AM
• Catee
• Community Legend
• 143 Views
• 1 replies
• 0 likes

Not supposed to be charged

Hi, I bought a Rogers contract on last nov 25 th and I'm not supposed to be charged since then cause they offer 6 months whit premium spotify free. What do I do ?

• soph172
• Newbie
• Hi, I bought a Rogers contract on last nov 25 th and I'm not supposed to be charged since then cause they offer 6 months whit premium spotify free. What do I do ?
• 2016-12-30 7:32:59 AM
• 2016-12-30 7:57:45 AM
• Catee
• Community Legend
• 139 Views
• 1 replies
• 0 likes

Im had pay for "Premium" and stay "Free" status on the iPhone Mobile.

• aleookr
• Newbie
• 2016-12-30 1:20:12 AM
• 2016-12-30 7:53:45 AM
• Jacob
• Community Legend
• 146 Views
• 1 replies
• 0 likes

Premium + Gift Cards

I received 2 $30 gift cards for Christmas. When you enter in the code, it says "3 month subscription." So instead of it being like iTunes and you have a balance, its for 3 months.Spotify is currently offering 3 months for 99¢. If I start with that, c...

• Padraic1701
• Newbie
• I received 2 $30 gift cards for Christmas. When you enter in the code, it says "3 month subscription." So instead of it being like iTunes and you have a balance, its for 3 months. Spotify is curre...
• 2016-12-29 12:36:57 AM
• 2016-12-30 7:50:55 AM
• Jacob
• Community Legend
• 151 Views
• 1 replies
• 0 likes

Payment refund

Hi I couldn't figure out how to get in contact with someone directly? Is that possible? Anyhow I was just put on a family plan today, but when I reviewed my account billing I saw that I was billed for my regular premium subscription yesterday. How wo...

• Mattsmite
• Newbie
• Hi    I couldn't figure out how to get in contact with someone directly? Is that possible?   Anyhow I was just put on a family plan today, but when I reviewed my account billing I ...
• 2016-12-30 1:13:52 AM
• 2016-12-30 7:48:20 AM
• Jacob
• Community Legend
• 155 Views
• 1 replies
• 0 likes
• Account
  Premium
  Subscription