Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hello everybody! I live in Italy and would like to buy a gift card for a friend in the USA. I was about to purchase the gift card but then I read that Spotify Premium codes can be redeemed only from someone who lives in the same Country where the e-c...
i subscribed to a premium subscription but i am still on free status. tried signing out and sign8ng in. unistalling the app. but still no changes. help please.
I am using the app on my Samsung and want to upgrade but there is no option. I even get shown ads saying how much better premium is but there's no "upgrade here" option. I mean I am trying to give u guys my money why are u making it so difficult!?
Hi guys in need of urgent help. So I left Melbourne, Australia on the 21/11/16 and have been in Singapore since. Today Spotify has logged me out and told me to change my country for some weird reason saying I have been there for a long time so I need...
I canceled my subscription but I was never recharged how do I get my money back
I paid for 0.99€ trial but It took 9.99€ how can I get my money back? I have cancelled my suscription but it doesn't refund the money
Clicking on the 0.99€ offer and then when I open it, it shows me 6.99€ for three months.How I can get the 0.99€ offer?
All of a sudden all my playlists are gone and replaced with other playlists. Music I have never played. Some of my history is there but a lot is simply not Mine.Its quite upsetting. I login using Facebook , has that been hacked?
My Spotify account won't work because I downloaded the app when I was in Canada and now I'm getting a message saying login fail "you can only use Spotify abroad for 14 days" but I'm back in the U.S. and I live here !! Help ASAP!
We subscribed to Premium for Family on the 2nd of December, but it says our due date is on 16th of December. Why our subscription lasts less that a month, 14 days exactly?
On my prepaid card there is the payment of premium to 0.99 every month. But Spotify says I still have a subscription free. I tried to uninstall the app and log off my account but it does not change anything. How can I activate the subscription that I...
Ich kann Premium für 99ct nicht kaufen jedes mal kommt dort: Leider kannst Du das gewünschte Angebot nicht nutzen. Aber keine Sorge. Wir haben hier ein anderes Angebot, das wir extra für Dich zusammengestellt haben. Muss ich das verstehen wieso ich e...
last week i downloaded Spotify and created a new account, so i had 7 days trial premium but before these 7 days ended i upgraded my acc to premium because i got cought by the 3 months for 0.99 offer.i paid with paysafecard but i paid 9.99 instead of ...
Hey I bought Premium 1 month because it said it will be converted to 3 months for a limited time, but now I have my Premium it only says i have 1 month. HELP Sorry for the bad english.
I created my spotify account when I was in France with my facebook account, and now I go back to Tunisia, and I can't use spotify any more, it shows a message : " Your country does not match the one set on your profile... error code 408".In fact, I c...
Gostaria de cancelar um pedido de boleto pois quero usar um cartão de crédito para renovação automatica
I don't know what to do because spotify don't let me get premium And say's you already get this offer before And my account is new!!! Help me please
I payed two times for spotify premium (3months) and I don't have premium but It took my money twice from my bank account
Hey guys!So i was going through one of my friend's playlists, and i thought one of them sounded pretty cool. Under settings, i saw the option to "Create Similar Playlist" for the playlist. That made me wonder: Does the "Create Similar playlist" featu...
Hi there! I know my account username but the spotify is set up with an old work email which doesn't exist anymore and I've forgot my password! any suggestions? Thanks!