Accounts

Superuser Contribution Tenia cuenta premium family

Buenas tardes hasta el día de antier tenia una cuenta family, el cobro recién se hizo a mi tarjeta el día 11 , ahora me aparece como una cuenta gratis , ya reinicie mi sesión , desinsatale e instalé de nuevo y no puedo ingresar a mi cuenta premium

Superuser Contribution Aparece el cargo de premium en mi tarjeta pero no tengo servicio

Hola! El pago de Premium aparece en el estado de cuenta el 16 de noviembre y ahorita no tengo servicio, por qué?

Email and birthday doesn't show up but the details are correct on FB

Hi,I have purchased the Spotify and headspace subscription and when I try to link headspace via logging into Spotify via FB, it says there is no email address on my account and therefore I can't link it. All of my details on Facebook are correct (inc...

Somebody's using my Spotify

I wasn't sure which topic this problem would go under. Anyhow... Since a few weeks back it seems that somebody is using my Spotify. It's happened a few times that the music suddenly just changes and a message pops up telling me that my spotify is bei...

Family premium does not work

Hello I just upgraded to Family premium, and I have invited two from my family to use Spotify. When they push "accept invitation" in the email they received they are redirected to the login page, but they don't have a password. When they try to reset...

My old account got logged out and can't get on it

I need to cancel the payment on my old account any ideas on how to do so I cannot access the account

still on free after upgrading to premium. no email recieved. money been taken off of paypal. help pl

Premium

Is there a way I can disable automatic subscription for premium? I'm trying to save some money and I forgot I have premium. Since it was yesterday if I cancel it, I will lose my money(because there's still like 29 days left)Any help please?

Can I disable the "related artists" feature?

All the "related artists" related to my spotify artist page have absolutely nothing to do with my music. It's kinda frustrating, because I think it could 'cause some damage to my personal branding. Is there a way that I can change this or simply disa...

About Premium

Today i tried get the Premium but i cant get it. I paid twice 0.99 TRY for 3 months but i cant get premium. Spotify get my money but didnt give me a Premium

New Accounts

I chance my cel phone. I was trying to access to spotify from my new iphone, an by mistake I create two new accounts. I just realice when I received my credit card charges (3 times $5.99!!!). I look after mail or phone to explain this to spotify, how...

vodafone 2 year free spotify premium

My vodafone 2 year free spotify premium finishes in a few days, want to switch to paying it myself without losing all my saved music and playlists, can that be done?

Superuser Contribution 0,99€ me lo han cobrado 3 veces

Me habeis cobrado 3 veces seguidas y con encima con el aviso de que no puedo disfrutar de la oferta porque ya la tuve y me habeis cobrado 3 veces seguidas Quiero mi reembolso a mi cuenta

Facebook Temporary Error

I am trying to connect my Facebook to my spotify account.I'm going here: https://www.spotify.com/us/account/overview/ Then clicking on "Connect tof Facebook" However, I get an error message, "Sorry there has been a temporary error, please try again l...

Superuser Contribution Cuenta

Tengo una cuenta Premium y en un par de ocaciones no me permite agregar mas musica, me aparece una leyenda de que estoy pasando mi espacio, que debo eliminar musica para poder seguir; ahora estan desapareciendo albumes que ya tenía guardados. ¿Alguie...

Superuser Contribution Proposition de promotion défectueuse

Bonjour,On me propose une offre Spotify Prenium pour 0,99€ pendant 3 mois mais on me demande de remettre mes codes bancaires alors que je possède déjà un compte Spotify Prenium. J'aimerais profiter de cette offre puisqu'on me l'a proposé...

I got an email saying "click here extend your student discount", but I was still charged $9.99?

When I went to click the link it took me to a subscription page, that made it seem like I was signing up for a whole new subscription. The email said nothing about needing to follow the link. Simply click the "extend discount" link and you would only...

Superuser Contribution 3AY/0.99TL FAZLA ÇEKİM YAPILDI

bugün 3 aylık/0.99tl kampanyasından yararlandım ve premium üyeliğe geçtim ardından bir arkadaşımda aynı işlemleri yaptı ve benim kartımı kullandı fakat hata sayfası vererek bizim tekrar kart bilgisi doldurup ödeme yapmaya çalışmamıza sebep oldu ve so...

Superuser Contribution Different countries for family premium account

I have the Spotify premium with my parents, but I live in another country than them. The payment is being made in my home country by my parents. So I would like to have suggestions of music from the country where I am, and not by the country where my...