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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Saludos, por alguna razon todo los meses tengo que colocar manualmente el número de tarjeta el spotify siempre me dice que ¨Ha habido un error al realizar los datos de pago, si quieres mantener tu suscripción, te rogamos que actualices tus datos de p...
I want to cancel my subscription but don't allow me to do it
Hi,Subscribed to premium 3 months ago. After the trial period I was charged $11.49 CAD which according to my receipt was 9.99 plus 15% VAT tax. We do not have VAT in Canada. This month I was charged 9.99 without the tax which I believe is correct. Ho...
I have signed for premium account using the 3 months promo for Rp. 14.990. I already pay for it, I get the payment notification on my email and then pay it. But after I pay it, I didn't get the receipt and my account is still on free subscription.ed ...
I can't put in a date for delivery on a gift card!
Hi! Boyfriend and I have a family account and LOVE our discover weekly. Still, he's not that into my music and I'd like for it to have no effect on what our discover weekly playlist sounds like. Do I need to go offline in order to listen to the music...
im paying for the premium service yet im only able to get the free service. I think I may need to cancel and be refunded.
Why I cannot get a spotify premium for 3 months? Is this for all subscribers like for example, I have subscribed for the past 2 months and wasn't able to pay the current month and then spotify had to pause it. Now I wanted to renew but spotify said t...
Well, I bought a one month subscription from a third party merchant (DOKU), but at the end of the transaction, right when I should've gotten the receipt, the transaction failed (atleast on Spotify's side) but I got charged in DOKU. Thankfully they ke...
Hi dear Spotifiers, Recently my account got blocked for not paying a bill. Instead of receiving an reminder, my account got blocked instantly with the message 'Contact Spotify to unblock'. Since there is no way to contact Spotify, I am trying it thro...
What a family plan member, must do for connect back its device to the family account? Upon the reinstall or reset app or device change, they are lost the premium condition and got bak to the free mode. They don´t remember their password or even user ...
Hi!I've got an premium account registred on an e-mail that no longer exists. I've also lost my details to log in. I'm being charged for this obviuosly and I can´t find a way to close the account. Any ideas? I've contacted spotify but got no reply / T...
I have made this new account so I could get in contact I believe I am being charged for an account I cant even acess or use. I would love to cancel my subscription as soon as possible.
Hello, my name is Lashelle, and I have been a Spotify member since 2013. I upgraded to regular premium 12/29/2014 and since then my payments were due on the 29th of each month. I upgraded to Family Premium on 5/29/2016 and my payments continued comin...
I signed up for the 30 day trial, I've been charged before 30 days, and I've been charged 2 times on 2 different cards and I would like to know what to do about getting a refund on both cards??? I cancelled the subscription 2 days ago and my card got...
If I got charged for the regular $9.99 bc my year of student was out of date and didn't know it and I have now changed it back to student can I get my $5 back?
i downloaded spotify and tried to take advantage of the 3 months of premium service for 99 cents.i entered my card info and i got an error message saying oops it looks like your banking provider is having a bad day.dont worry no money was charged to ...
who can help me?some months ago i went to tunisia and spotify said that in my country is not allowed, can i do something? with the premium version will work?
Hey, a few regular costomers get an offer for Premium for 3 month for only 9.99€. I cant get this offer when I try to buy Premium.
Acording to the screenshot attached, my Spotify is showing ads on top of the player even with my Premium account active. Any idea what's going on? Thank you in advance. OS: Kubuntu Linux 16.10