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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

seruapk

Regular

14854 Views

7 replies

11 likes

Security
  • 14854 Views
  • 7 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

seruapk

Regular

554363 Views

991 replies

116 likes

Account
  • 554363 Views
  • 991 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

131226 Views

74 replies

12 likes

Account
Login
Premium
  • 131226 Views
  • 74 replies
  • 12 likes

Premium subscription

I paid twice for premium for 3 months (€0,99) with 2 accounts but it says that I can't upgrade since I have tried premium free for a month.Even if my accounts haven't upgraded it still took money from my bank account

Newbie

I paid twice for premium for 3 months (€0,99) with 2 accounts but it says that I can't upgrade since I have tried premium free for a month. Even if my accounts haven't upgraded it still took money f...

Maxim

Spotify Star

162 Views

1 replies

0 likes

Account
Premium
Subscription
  • 162 Views
  • 1 replies
  • 0 likes

Moving abroad and losing my music?

Hello community!So I moved to Greece last July, and thus switched from paying with a Danish card to paying with a Greek one. I no longer have access to my Danish card so switching back is not an option.To my big regret I realised that I no longer hav...

Casual Listener

Hello community! So I moved to Greece last July, and thus switched from paying with a Danish card to paying with a Greek one. I no longer have access to my Danish card so switching back is not an op...

Bittencourt

Spotify Star

255 Views

3 replies

0 likes

Premium
  • 255 Views
  • 3 replies
  • 0 likes

Logging in abroad

Hi, i cannot change my country from the one i signed up with because I cannot log in (notification saying I cannot log in from a different country) - so just going in circles.Can someone change the country for me so that i can log in?

Newbie

Hi,   i cannot change my country from the one i signed up with because I cannot log in (notification saying I cannot log in from a different country) - so just going in circles. Can someone c...

Maxim

Spotify Star

178 Views

1 replies

0 likes

Account
Login
Security
  • 178 Views
  • 1 replies
  • 0 likes

Premium Disappeared. Upgraded Vodafone contract yesterday and previously had Spotify with Vodafone

I have had 12 months free Spotify with Vodafone of which approx 10 months of this has been used. With Vodafone you can upgrade or change to a new tariff up to 3 months before the end of your contract. This I did yesterday. My new contract also includ...

Casual Listener

I have had 12 months free Spotify with Vodafone of which approx 10 months of this has been used. With Vodafone you can upgrade or change to a new tariff up to 3 months before the end of your contract...

goozjc

Newbie

2834 Views

5 replies

0 likes

  • 2834 Views
  • 5 replies
  • 0 likes

Paid for Premium and Not getting it

I was charged for the Student Premium amount and not getting it... Please help...

Regular

I was charged for the Student Premium amount and not getting it... Please help... 

Maxim

Spotify Star

348 Views

6 replies

0 likes

  • 348 Views
  • 6 replies
  • 0 likes

How do I delete my account?

How do I delete my profile? I want to make a new account, but I can't because i have used my email on the account that I have now.

Newbie

How do I delete my profile? I want to make a new account, but I can't because i have used my email on the account that I have now.

SNRBeTheTeam

Newbie

227 Views

1 replies

0 likes

Account
  • 227 Views
  • 1 replies
  • 0 likes

Spotify premium is not lettin me go

Hey. I have been paying for spotify premium over 2 years. And it wont let me cancel my subscription. I have tried the last 3 months. i go in. Cancel my subscription. Waits 2-3 days and they still take my money... In the start i thought i did somethin...

Casual Listener

Hey. I have been paying for spotify premium over 2 years. And it wont let me cancel my subscription. I have tried the last 3 months. i go in. Cancel my subscription. Waits 2-3 days and they still tak...

Maxim

Spotify Star

298 Views

3 replies

0 likes

Premium
  • 298 Views
  • 3 replies
  • 0 likes

Sharing a stream

Hi All!At my office we have several computers with individual Spotify accounts. If we want the same music streamed to several different devices, is that possible? Thanks for any input,Jörgen

Casual Listener

Hi All! At my office we have several computers with individual Spotify accounts. If we want the same music streamed to several different devices, is that possible?   Thanks for any input, Jö...

Erik96

Regular

194 Views

1 replies

0 likes

Other
  • 194 Views
  • 1 replies
  • 0 likes

password

I need access to one of my Spotify accounts but i forgot the password and i forgot the password to the email i used is there any way you can help?

Newbie

I need access to one of my Spotify accounts but i forgot the password and i forgot the password to the email i used is there any way you can help?    

crematedman

Community Legend

244 Views

1 replies

0 likes

Account
  • 244 Views
  • 1 replies
  • 0 likes

$0.99 subscription for 3 months

O could not obtain the $0.99 subscription for 3 months. Why was my card still charged? If in any case I am not elegible, why did Spotify received the payment? How can I get reimbursed?

Newbie

O could not obtain the $0.99 subscription for 3 months. Why was my card still charged? If in any case I am not elegible, why did Spotify received the payment? How can I get reimbursed?

Maxim

Spotify Star

191 Views

1 replies

0 likes

  • 191 Views
  • 1 replies
  • 0 likes

Facebook created account showing wrong email.

The wrong email address is linked to my account and one i havent used in years. i created my account recently and that email hasnt been assigned to my facebook in years. not sure how it even got there? dont want to post emails publicly in post either...

Visitor

The wrong email address is linked to my account and one i havent used in years. i created my account recently and that email hasnt been assigned to my facebook in years. not sure how it even got ther...

crematedman

Community Legend

178 Views

1 replies

0 likes

  • 178 Views
  • 1 replies
  • 0 likes

Solved!! Ordered Headspace - ended up with Family

Hello, I signed up on an offer through Facebook ads and tried ordering the subscription for 149 NOK per month. Everything seemed fine at first, but somehow I ended up with a family subscription instead (which is the same price as Headspace + premium)...

Casual Listener

Hello, I signed up on an offer through Facebook ads and tried ordering the subscription for 149 NOK per month. Everything seemed fine at first, but somehow I ended up with a family subscription inste...

crematedman

Community Legend

596 Views

1 replies

0 likes

Account
Premium
Subscription
  • 596 Views
  • 1 replies
  • 0 likes

Multiple account log-in confusion

A few years back, I tried to create an account for a magazine I was working for, Urban Plains. Somehow, that account ended up connected to my personal Facebook profile. Now when I log in with Facebook, it logs me into my profile, but the username and...

Newbie

A few years back, I tried to create an account for a magazine I was working for, Urban Plains. Somehow, that account ended up connected to my personal Facebook profile. Now when I log in with Faceboo...

crematedman

Community Legend

288 Views

1 replies

0 likes

Account
Login
  • 288 Views
  • 1 replies
  • 0 likes

My phone wont unsubscribe

So i unsubscribed from spotify premium using the online website. I proceeded to remove all devices, and restarted the app on my phone like it said. Online it says none of my devices are on premium but when i pull up my account on my phone it says im ...

Newbie

So i unsubscribed from spotify premium using the online website. I proceeded to remove all devices, and restarted the app on my phone like it said. Online it says none of my devices are on premium bu...

crematedman

Community Legend

190 Views

1 replies

0 likes

  • 190 Views
  • 1 replies
  • 0 likes

Account

I made a new facebook and login was through facebook. I created a new facebook and i have the premuim, so i do i change it to my new facebook or email?

Newbie

I made a new facebook and login was through facebook. I created a new facebook and i have the premuim, so i do i change it to my new facebook or email?

crematedman

Community Legend

166 Views

1 replies

0 likes

  • 166 Views
  • 1 replies
  • 0 likes

Keeps saying my password is wrong when it's not...

I have been trying to redownlowd the spotify player on the desktop at work, but when I go to log in with my Facebook, which I had used before, it keeps saying my password / username is incorrect. However when I try logging onto facebook with that sam...

Newbie

I have been trying to redownlowd the spotify player on the desktop at work, but when I go to log in with my Facebook, which I had used before, it keeps saying my password / username is incorrect. How...

crematedman

Community Legend

1514 Views

1 replies

0 likes

Account
Login
  • 1514 Views
  • 1 replies
  • 0 likes

Can't link Facebook to premium account

When I first installed Spotify I did the free account thing using Facebook. After using, testing it out and judging against others, I decided to buy the premium account, but not with Facebook but with a different email address. I have only been using...

Newbie

When I first installed Spotify I did the free account thing using Facebook. After using, testing it out and judging against others, I decided to buy the premium account, but not with Facebook but wit...

crematedman

Community Legend

249 Views

1 replies

0 likes

  • 249 Views
  • 1 replies
  • 0 likes

Account already used

Hi I just created a Spotify account and I am signing up for premium 0.99 cents for 3 months deal and it says I already have used a free trial or discount so I have to pay the $10. Which I haven't used a discount yet I just made an account. Help pleas...

Newbie

Hi I just created a Spotify account and I am signing up for premium 0.99 cents for 3 months deal and it says I already have used a free trial or discount so I have to pay the $10. Which I haven't use...

crematedman

Community Legend

172 Views

1 replies

0 likes

  • 172 Views
  • 1 replies
  • 0 likes

3 months for 99cents problems

i never used spotify premium before at the begin page of spotify it showed a promotion for the first three months of premium at 99 cents per month. When I activated premium I did not get the promotional rate. How do I get this fixed? I was charged th...

Casual Listener

i never used spotify premium before at the begin page of spotify it showed a promotion for the first three months of premium at 99 cents per month. When I activated premium I did not get the pro...

crematedman

Community Legend

174 Views

1 replies

0 likes

Other
Premium
  • 174 Views
  • 1 replies
  • 0 likes