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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
554547 Views
991 replies
116 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
131251 Views
74 replies
12 likes
i never used spotify premium before at the begin page of spotify it showed a promotion for the first three months of premium at 99 cents per month. When I activated premium I did not get the promotional rate. How do I get this fixed? I was charged th...
i never used spotify premium before at the begin page of spotify it showed a promotion for the first three months of premium at 99 cents per month. When I activated premium I did not get the pro...
Community Legend
174 Views
1 replies
0 likes
I used to have spotify premium, the regular account, paying $10 a month because I didn't know about the Student discount. I thought I changed my account to student to pay $5 a month but instead, they are charging me both payments a month and it's not...
I used to have spotify premium, the regular account, paying $10 a month because I didn't know about the Student discount. I thought I changed my account to student to pay $5 a month but instead, they...
Community Legend
140 Views
1 replies
0 likes
I'm so confused. I am supposed to be paying for 3 people total. My brother myself and my mother however I'm being charged 16.99 a month TWICE! Please help me find a solution...
I'm so confused. I am supposed to be paying for 3 people total. My brother myself and my mother however I'm being charged 16.99 a month TWICE! Please help me find a solution...
Community Legend
151 Views
1 replies
0 likes
I bought the 99 cent for 3 months deal and it made me pay 10.37$. I just made the account and the only time I had premium was when I used the 7 day trial
I bought the 99 cent for 3 months deal and it made me pay 10.37$. I just made the account and the only time I had premium was when I used the 7 day trial
Community Legend
163 Views
1 replies
0 likes
I already clicked on "Sign out everywhere", but that one device is still there, and it is using my profile, and i cant listen my music.I already changed my password on spotify and on facebook too, please help
I already clicked on "Sign out everywhere", but that one device is still there, and it is using my profile, and i cant listen my music. I already changed my password on spotify and on facebook too, ...
Community Legend
167 Views
1 replies
0 likes
Just turn off facebook and I want to be sure that spotify stops charging my card.
Just turn off facebook and I want to be sure that spotify stops charging my card.
Community Legend
327 Views
3 replies
0 likes
I use Spotify Running, but can't use the "personal playlist" feature - its ruined. it keeps playing Modest Mouse and Ramones tracks over and over, sometimes back to back, one time four in a row - and not the good tracks, some of the worst stuff eithe...
I use Spotify Running, but can't use the "personal playlist" feature - its ruined. it keeps playing Modest Mouse and Ramones tracks over and over, sometimes back to back, one time four in a row - and...
574 Views
0 replies
2 likes
About 2 weeks ago I purchased the 3 month 99¢ plan with Spotify (Proof below). Today I was curious about the family plan and I while looking at the plan I accidentaly clicked it and signed up? It didn't even ask for confirmation. Either way I tried t...
About 2 weeks ago I purchased the 3 month 99¢ plan with Spotify (Proof below). Today I was curious about the family plan and I while looking at the plan I accidentaly clicked it and signed up? It did...
Newbie
202 Views
1 replies
0 likes
I recently upgraded to Premium and have had no issues. At the beginning of November, I got a "Month in Music" email that had a breakdown of all my most listened to stuff and various statistics from the month of October. It was awesome. But I haven't ...
I recently upgraded to Premium and have had no issues. At the beginning of November, I got a "Month in Music" email that had a breakdown of all my most listened to stuff and various statistics from t...
Newbie
284 Views
1 replies
1 likes
I just checked my credit card bill and I have been charged monthly by spotify for being a FREE account user!!! My accounts setting subscription says I am FREE and the account keeps telling me to UPGRADE yet I am being charged monthly and I don't know...
I just checked my credit card bill and I have been charged monthly by spotify for being a FREE account user!!! My accounts setting subscription says I am FREE and the account keeps telling me to UPGR...
Community Legend
689 Views
4 replies
0 likes
Hello, I've just bought Spotify Premium, and I noticed on my account that it says "Your Spotify Premium subscription will be automatically renewed on 2015-03-03 and charged 6.99 EUR, unless you cancel your subscription before that time." I don't want...
Hello, I've just bought Spotify Premium, and I noticed on my account that it says "Your Spotify Premium subscription will be automatically renewed on 2015-03-03 and charged 6.99 EUR, unl...
Spotify Star
177109 Views
18 replies
1 likes
I'm trying to sign up for Spotify premium using an American Express credit card which has a 4 digit security code, however when I go to type the number in, sporty only allows me to type 3 letters. Anyone know what to do?
I'm trying to sign up for Spotify premium using an American Express credit card which has a 4 digit security code, however when I go to type the number in, sporty only allows me to type 3 letters. An...
Spotify Star
2917 Views
1 replies
0 likes
Hello, at the moment i have 2 spotify accounts. I own 1 of them for abour a year now. Half a year ago i singed a KPN contract and got a free spotify Premium account with it. Now when i try to log in onto the 2nd account(i got from KPN) it opens my fi...
Hello, at the moment i have 2 spotify accounts. I own 1 of them for abour a year now. Half a year ago i singed a KPN contract and got a free spotify Premium account with it. Now when i try to log in ...
Newbie
485 Views
4 replies
0 likes
Hi there!I'd like to subscribe to Spotify premium and I was a member originally but I noticed my bank was charging me a foreign fee against each monthly Spotify payment. They said it was because the merchant is overseas. They may very well be but I k...
Hi there! I'd like to subscribe to Spotify premium and I was a member originally but I noticed my bank was charging me a foreign fee against each monthly Spotify payment. They said it was because th...
Not applicable
415 Views
4 replies
0 likes
I live in Faroe Island, a part of the Danish kingdom, but i can't download the app, because it is not available in my country, but we are a part of Denmark...Can you make it available in Faroe Island?
I live in Faroe Island, a part of the Danish kingdom, but i can't download the app, because it is not available in my country, but we are a part of Denmark... Can you make it available in Faroe Isla...
Newbie
522 Views
2 replies
1 likes
I was in the US for a year and changed my spotify accordingly. Now Im back in Sweden. Im German, so my Swedish is poor. I changed my banking information from the US account to the Swedish account. Language Problem My language in all my apps (Windows,...
I was in the US for a year and changed my spotify accordingly. Now Im back in Sweden. Im German, so my Swedish is poor. I changed my banking information from the US account to the Swedish accou...
Newbie
257 Views
2 replies
0 likes
I signed up for the student discount, and I found out that the last four months they have been charging me double! I am on an extremely tight budget, and STILL a student. This is unacceptable. I demand a refund for over charging me not once, not twic...
I signed up for the student discount, and I found out that the last four months they have been charging me double! I am on an extremely tight budget, and STILL a student. This is unacceptable. I dema...
Casual Listener
235 Views
2 replies
0 likes
I paid for an upgrade. But apparently I have 2 accounts. One w my playlists hat I can't use. And one paid account w no playlists. Help!
I paid for an upgrade. But apparently I have 2 accounts. One w my playlists hat I can't use. And one paid account w no playlists. Help!
Community Legend
217 Views
1 replies
0 likes
Hi, I had the month free trial for preium and cancelled my subscripition yesterday so I would not get charged, but I have just seen that the money has been taken out of my paypal account Thanks Jade
Hi, I had the month free trial for preium and cancelled my subscripition yesterday so I would not get charged, but I have just seen that the money has been taken out of my paypal account&nbs...
Community Legend
215 Views
1 replies
0 likes
I´ve spent all the morning creating two playlists, then I upgrade spotify to it´s latest version (following the notification of the program itself) and now both playlists are gone.How can I recover them?
I´ve spent all the morning creating two playlists, then I upgrade spotify to it´s latest version (following the notification of the program itself) and now both playlists are gone. How can I recover...
Community Legend
303 Views
3 replies
0 likes
