Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I bough Premium for Family, but my wife already has Premium and tons of playlists. She'll kill me if she loses them;)Can she join my Family account and keep her playlists as though nothing changed?
Hello, I have just recieved my NUS extra card and wish to set up my account with my student discount. I already have premium account however and cannot seem to find a way to upgrade it. The webpage to start my student account seems to assume I don't ...
Today my premium account has became free account suddenly, I could not understand because I use spotify with Vodafone. It did not last one month yet.
Hi. I created my account in Spain but now I'm living in The Philippines. I tried to change the account country using Philippine bank details as they request but in the last step I get the message "You're in a non Spotify country", which doesn't seems...
Hello everyone, I signed up for Premium and getting monthly charges for $14.99, which is fine. But I am still receiving a reoccuring charge for $9.99 for regular spotify. This stems from when I enrolled for the 30-day trial. I remember I canceled the...
I got refunded randomly for my spotify yearly subscription... Can't access my account anymore (log in using facebook normally but it doesn't allow that anymore) and I think Ive lost all my music. Any solutions?
I haven't been able to pay my premium, so Spotify reset the email of my last account into a new account. I didn't think much of it and just made a new account. However, I've realized that despite that, it took 10 dollars from my account just now. I'm...
I am and have been receiving charges to Spotify. I never agreed to this and do not have full access to the services. Cannot contact anyone or access account. I want my money back!!!
I have an old spotify account created through facebook (also linked to my @gmail) years ago that can no longer be accessed, since I created a new premium account through my ISP, they also created it through facebook.I have since changed ISP (no longe...
i tried the free trial and ended it a day before it ended.. i dont have the money to be charged 10.99 a month. If its a free trial why did i get charged if i ended it early? i no longer want to have premium.. im unsure if i will still get charged aga...
Hey Spotify, may I know why I was charged $10.18 (SGD) instead of $9.90 this month?
Hey guys. I cancelled a Premium Plan Promo for the last three months. Now, every time I log in to my Spotify Mobile session, there's a red banner saying that my payment hasn't been received. Any recommendations?
Hej jeg forstår ikke hvorfor jeg ikke har Spotify premium når jeg har købt det? Hvad kam grunden være?
been trying to change my spotify payment to add onto my phone bil, i have a student account but have no idea how to do this.
So, it's just i got not the wrong, but the old "user name" of facebook, actually now i don't have none on it, just the account name, how to update spotify facebook account?
My account was created 12 months ago. At the time I signed up for premium so my family could also access. I recently had to update my credit card details via the app however it did not automatically update my families subscriptions. Now I can not rem...
I have just signed up for the promotional free Spotify premium for the first month. However I have been charged £9.99 by direct debit, DESPITE my online account details saying £0.00 and that I will not be charged until the renewal on 25/10/16. How do...
My Spotify has recently gone back to the 'free' option which is fair enough as I didn't pay however when looking through the premium and applying as 'student' it has charged me the £4:99 which is also fair enough because I don't mind paying that much...
I've changed my password but still can't log on to the app has this happened to anyone ?
I normally sign on to spotify through my facebook account, but Id like to deactivate my facebook. I found out that one can do this by requesting a device password, so I did that... but the email containing my username and password has not been receiv...