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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • añgié
  • Music Fan
  • 199361 Views
  • 721 replies
  • 66 likes
  • Account
  • 199361 Views
  • 721 replies
  • 66 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1102596 Views
  • 118 replies
  • 106 likes
  • Account
  • 1102596 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Alex
  • Moderator
  • 55339 Views
  • 61 replies
  • 8 likes
  • Account
    Login
    Premium
  • 55339 Views
  • 61 replies
  • 8 likes

Superuser Contribution Premium has stopped even thought I have a 1 year subscription

Plan PremiumCountry IrelandDevice iPhone 8Operating System iOS 13My Question or IssueI have a 1 year subscription for Premium which is up to March 2020. Today my family plan seems to have reverted to free for all the members. I can see the receipt in...

  • Visitor
  • Plan Premium Country  Ireland Device iPhone 8 Operating System iOS 13 My Question or Issue I have a 1 year subscription for Premium which is up to March 2020. Today my family...
  • Katerina
  • Spotify Legend
  • 506 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 506 Views
  • 2 replies
  • 0 likes

Downloaded albums in my library no longer show as downloaded

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen I go to My Library, all my albums are listed but are no longer shown as downloaded. I of...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue When I ...
  • Emilia_8
  • Spotify Star
  • 287 Views
  • 3 replies
  • 0 likes
  • Premium
  • 287 Views
  • 3 replies
  • 0 likes

Superuser Contribution Error when trying to activate Hulu

Hello I have the Spotify Premium with Hulu plan. When I try to activate my Hulu it says page not found. I am unable to link them together. I have a 2018 Macbook Pro using Google Chrome latest browser. I have tried clearing the cache, cookies and also...

  • Casual Listener
  • Hello   I have the Spotify Premium with Hulu plan. When I try to activate my Hulu it says page not found. I am unable to link them together.   I have a 2018 Macbook Pro using Google Chr...
  • Katerina
  • Spotify Legend
  • 713 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 713 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution "sorry we could not load friends to follow" error

Plan - PremiumCountry - US Device: Macbook Air 2017 Operating System: MacOS Mojave My Question or Issue: I keep getting the following error (sorry we could not load friends to follow) when trying to find facebook friends. My Spotify account is indeed...

  • Casual Listener
  • Plan - Premium Country - US   Device: Macbook Air 2017  Operating System: MacOS Mojave   My Question or Issue:   I keep getting the following error (sorry we cou...
  • Katerina
  • Spotify Legend
  • 3650 Views
  • 5 replies
  • 2 likes
  • Account
    Other
    Premium
  • 3650 Views
  • 5 replies
  • 2 likes

trouble resetting password and creating a new account with the same email account

So I couldn't remember my password so I tried to reset my password. However, upon submitting my email address, it says "The username or email you provided is not associated with an active Spotify account." even though i know it is linked to a spotify...

  • Visitor
  • So I couldn't remember my password so I tried to reset my password. However, upon submitting my email address, it says " The username or email you provided is not associated with an active Spotify ac...
  • OneByBoo
  • Community Legend
  • 307 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 307 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Duo after single premium

PlanPremiumCountryIrelandDevice Huawei p20 proOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI had a Premium subscription and I was paying for it but now I switched for a Duo with my wife and she is the one that is paying...

  • Newbie
  • Plan Premium Country Ireland Device  Huawei p20 pro Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I had a Premium subscription and I was pa...
  • Katerina
  • Spotify Legend
  • 6383 Views
  • 4 replies
  • 1 likes
  • Account
  • 6383 Views
  • 4 replies
  • 1 likes

SheerID did not verify successfully but I cannot redeem offer again (Student Plan)

PlanStudentCountrySingaporeDevicePCOperating SystemWindows 10 My Question or IssueI tried to verify my Student ID through SheerID, but there was a posting issue with the web servers on SheerID, so the connection timed out. I now cannot try again as w...

  • Visitor
  • Plan Student Country Singapore Device PC Operating System Windows 10   My Question or Issue I tried to verify my Student ID through SheerID, but there was a posting issue with the web ...
  • Luan
  • Spotify Star
  • 552 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 552 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Change payment bank account to bank account in country where spotify is not yet

Hi all, What i would like to know is the following, currently I have my subscription payment connected to a bank account in a country where spootify exists (premioum btw). Is it possible to change the bank account or mastercard issued in a country th...

  • Casual Listener
  • Hi all,   What i would like to know is the following, currently I have my subscription payment connected to a bank account in a country where spootify exists (premioum btw).   Is it pos...
  • Katerina
  • Spotify Legend
  • 1191 Views
  • 4 replies
  • 0 likes
  • Account
  • 1191 Views
  • 4 replies
  • 0 likes

Solved!! Can not unlink spotify from unknown Playstaion

PlanPremiumCountrySlovakiaDevicePlaystation 4My Question or IssueHey, I linked my spotify account on (probably) some friends PSN account, not knowing that I needed to sign it off manually to unlink it. This may happened maybe years, months i do not k...

  • Casual Listener
  • Plan Premium Country Slovakia Device Playstation 4 My Question or Issue Hey, I linked my spotify account on (probably) some friends PSN account, not knowing that I needed to sign it off manual...
  • romanpoliacik
  • Casual Listener
  • 3244 Views
  • 6 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
  • 3244 Views
  • 6 replies
  • 0 likes

Solved!! Name Change

I am aware that because of how Spotify works in terms of how it connects playlists and songs to individual accounts, you can't change your username. I want to raise a potential solution. Since I would like to change my name, I think it would be nice ...

  • Casual Listener
  • I am aware that because of how Spotify works in terms of how it connects playlists and songs to individual accounts, you can't change your username. I want to raise a potential solution.   Sin...
  • Keanu_C
  • Spotify Star
  • 421 Views
  • 1 replies
  • 1 likes
  • Account
    Login
    Other
  • 421 Views
  • 1 replies
  • 1 likes

Switching Premium account back to student account & getting hulu.

Plan: PremiumCountry: USA My Question or Issue:I recently had a fraudulent charge on my credit card that I used for my payment, therefore I had my credit card company cancel that card. I then had to renew my subscription, however I logged into my acc...

  • Visitor
  • Plan:  Premium Country: USA   My Question or Issue: I recently had a fraudulent charge on my credit card that I used for my payment, therefore I had my credit card company can...
  • mosohodPeti
  • Composer
  • 630 Views
  • 1 replies
  • 0 likes
  • Account
  • 630 Views
  • 1 replies
  • 0 likes

Superuser Contribution Changing username after deleting Facebook

Hi there! A few weeks ago I deletied my Facebook account, which was linked with my Spotify-account. I was able to log in on Spotify, but my username now changed from my full name to a long string of numbers. Is there any chance I can change this back...

  • Visitor
  • Hi there! A few weeks ago I deletied my Facebook account, which was linked with my Spotify-account. I was able to log in on Spotify, but my username now changed from my full name to a long string of ...
  • Emilia_8
  • Spotify Star
  • 3316 Views
  • 5 replies
  • 1 likes
  • 3316 Views
  • 5 replies
  • 1 likes

Issues connecting spotify to iphone

Hi I have recently got a new iPhone 7 and am struggling to get it to connect to facebook. I am able to login on a desktop with no problems so cant figure out why I cant on my iPhone Thanks,Luke

  • Visitor
  • Hi  I have recently got a new iPhone 7 and am struggling to get it to connect to facebook. I am able to login on a desktop with no problems so cant figure out why I cant on my iPhone   T...
  • OneByBoo
  • Community Legend
  • 358 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 358 Views
  • 1 replies
  • 0 likes

Superuser Contribution Facebook won't connect

Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI deleted an old FB account connected to my spotify then "removed access" for fb to connect to Spotify. Then created ...

  • Newbie
  • Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I deleted an old FB account connected to my ...
  • Petya
  • Community Legend
  • 570 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 570 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Account is stolen, are my card details in danger?

PlanPremiumCountryHU So someone hacked my account and changed the e-mail and the password. I already took the steps to regain my account, but I'm worried. Is there any way to get the exact card details from my account? Due to premium access, I still ...

  • Casual Listener
  •   Plan Premium Country HU   So someone hacked my account and changed the e-mail and the password. I already took the steps to regain my account, but I'm worried.   Is there any...
  • Petya
  • Community Legend
  • 3903 Views
  • 4 replies
  • 0 likes
  • Account
    Security
  • 3903 Views
  • 4 replies
  • 0 likes

Superuser Contribution Como adicionar meus filhos na minha conta família sem ter que criar uma conta de e-mail para cada

Como adicionar meus filhos na minha conta familia sem ter que criar uma conta de e-mail para cada? Como faco para criar um perfil como no netflix onde a partir da conta principal cada um acessa o seu perfil? Obrigar a criacao de um e-mail para ter ac...

  • Visitor
  • Como adicionar meus filhos na minha conta familia sem ter que criar uma conta de e-mail para cada? Como faco para criar um perfil como no netflix onde a partir da conta principal cada um acessa o seu...
  • Petya
  • Community Legend
  • 800 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 800 Views
  • 2 replies
  • 0 likes

Is this allowed ?

https://open.spotify.com/artist/0xfnu67HkLvKClsafL4dYB?si=kOsdg9IKQwmePluRzuo6vwthis account has 2 songs from Flume, Tennis Court remix and You & Me remix.Is this ok ? don't think so.

  • Newbie
  • https://open.spotify.com/artist/0xfnu67HkLvKClsafL4dYB?si=kOsdg9IKQwmePluRzuo6vw this account has 2 songs from Flume, Tennis Court remix and You & Me remix. Is this ok ? don't think so.  
  • OneByBoo
  • Community Legend
  • 398 Views
  • 1 replies
  • 0 likes
  • Account
  • 398 Views
  • 1 replies
  • 0 likes

Facebook disconnects ?

I'm somewhat at my wits end with this, since I've tried to connect a new Facebook with my Spotify for several months by now, and if memory serves me right, also contacted Support with help about it before. I will try to sum it up as clear as I can, a...

  • Visitor
  • I'm somewhat at my wits end with this, since I've tried to connect a new Facebook with my Spotify for several months by now, and if memory serves me right, also contacted Support with help about it b...
  • OneByBoo
  • Community Legend
  • 448 Views
  • 1 replies
  • 0 likes
  • Account
  • 448 Views
  • 1 replies
  • 0 likes

Account was hacked, used to get fake plays for artists. Can I report these artists?

Hello, is there a way to report artists who abuse Spotify's policy and get fake plays? My account was recently hacked, fortunately I was able to catch it fairly quickly when my phone said I was playing music on a random browser. Password changed, log...

  • Visitor
  • Hello, is there a way to report artists who abuse Spotify's policy and get fake plays?   My account was recently hacked, fortunately I was able to catch it fairly quickly when my phone said I ...
  • OneByBoo
  • Community Legend
  • 919 Views
  • 1 replies
  • 4 likes
  • Security
  • 919 Views
  • 1 replies
  • 4 likes

Playlists & downloads are gone

I added my spotify-account to my new phone and have lost all my playlists and downloads... My account is still there, but it's empty... Can anyone help me? I already deleted and re-added the app and I also logged out on my previous phone.

  • Casual Listener
  • I added my spotify-account to my new phone and have lost all my playlists and downloads... My account is still there, but it's empty... Can anyone help me?  I already deleted and re-added the a...
  • Adinda1
  • Casual Listener
  • 240 Views
  • 2 replies
  • 0 likes
  • Account
  • 240 Views
  • 2 replies
  • 0 likes