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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
77050 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
95305 Views
9 replies
2 likes
PlanPremiumCounty India DeviceNokia g21Operating SystemAndroid My Question or Issue
Plan Premium County India Device Nokia g21 Operating System Android My Question or Issue
Spotify Star
296 Views
1 replies
0 likes
PlanFreeCountry: Japan DeviceMacbook Air (2020)Operating SystemBig Sur My Question or Issue:I have been using spotify, with a free account. I have been in Japan, and so my wifi should set my location to Japan. However, for whatever reason, when I che...
Plan Free Country: Japan Device Macbook Air (2020) Operating System Big Sur My Question or Issue: I have been using spotify, with a free account. I have been in Japan, ...
Spotify Star
595 Views
3 replies
0 likes
While looking at my spotify account I realized that my email that was listed there was not my email and actually had a typo in it. When I tried to edit it it told me that my email already was taken. I then realized that I had, had an old account that...
While looking at my spotify account I realized that my email that was listed there was not my email and actually had a typo in it. When I tried to edit it it told me that my email already was taken. ...
Spotify Star
735 Views
1 replies
0 likes
Today, it would change from Free to Premium. But at first, not me step my card and that message appeared on the screen. Mentioning, where he had not made the charge card. But I get a notice from the bank, where was debited subscription to Premium.And...
Today, it would change from Free to Premium. But at first, not me step my card and that message appeared on the screen. Mentioning, where he had not made the charge card. But I get a notice ...
Visitor
1355 Views
9 replies
1 likes
Plan - PremiumCountry - ItalyMy Question or Issue: Hi everyone! I can't log in into my spotify account.My spotify account was disabled due to a "Possibly Infringing Notification Warning no. 1". With this email they have informed me that someone repor...
Plan - Premium Country - Italy My Question or Issue: Hi everyone! I can't log in into my spotify account. My spotify account was disabled due to a "Possibly Infringing Notification ...
Gig Goer
502 Views
2 replies
0 likes
PlanFree/Country DeviceAndroidOperating SystemGalaxy A50s My Question or Issuemy shuffle, repeat and previous song buttons are missing. I have tried reinstalling the app. it's so annoying pls do something abt it. and it's a problem with my account cu...
Plan Free/ Country Device Android Operating System Galaxy A50s My Question or Issue my shuffle, repeat and previous song buttons are missing. I have tried reinstalling the app...
Spotify Star
638 Views
7 replies
0 likes
PlanPremiumCountryUSADeviceiPhone 11Operating SystemiOS 16.0.3 Ive had Spotify for a long time now, and i love Spotify its the only music app i use, ive paid for Spotify for a while as well i went to bed listening to music so it was working fine arou...
Plan Premium Country USA Device iPhone 11 Operating System iOS 16.0.3 Ive had Spotify for a long time now, and i love Spotify its the only music app i use, ive paid for Spotify for a ...
Moderator
356 Views
2 replies
0 likes
My husband cannot join my family plan. He's getting this message: It now tells me I can’t join another person’s plan for 12 months, so I had to get my own. You can downgrade back to what you had before. Device(iPhone 8, Samsung Galaxy 9, Macbook Pro ...
My husband cannot join my family plan. He's getting this message: It now tells me I can’t join another person’s plan for 12 months, so I had to get my own. You can downgrade back...
Roadie
280 Views
1 replies
0 likes
PlanPremiumCountryCanada DeviceMultipleOperating SystemiOS, Android, and Windows My Question or IssueI have hit the 5 device limit for downloads in my account. My Android phone recently had a major OS update that wiped all my data from the device. Wh...
Plan Premium Country Canada Device Multiple Operating System iOS, Android, and Windows My Question or Issue I have hit the 5 device limit for downloads in my account. M...
Roadie
287 Views
1 replies
0 likes
Someone stole my CC info and opened up an account with Spotify almost a year ago. I have attempted multiple times to message with spotify customer service reps. The last time in November 2022 they told me the had found the fraudelnt account and would...
Someone stole my CC info and opened up an account with Spotify almost a year ago. I have attempted multiple times to message with spotify customer service reps. The last time in November 2022 they to...
Moderator
306 Views
1 replies
0 likes
Since a couple days, every time I open Spotify after starting my computer it asks me for my password, even though I changed it because of this. Should I be concerned?
Since a couple days, every time I open Spotify after starting my computer it asks me for my password, even though I changed it because of this. Should I be concerned?
Moderator
333 Views
1 replies
0 likes
PlanPremiumHong Kong to Singapore DeviceMacbook ProOperating SystemmacOS As a premium, family account owner, I'm trying to invite my wife to the family account. Despite entering identical addresses I'm told we need to be in the same country and the a...
Plan Premium Hong Kong to Singapore Device Macbook Pro Operating System macOS As a premium, family account owner, I'm trying to invite my wife to the family account. Desp...
Moderator
268 Views
1 replies
0 likes
I have plan duo and my account is paid thru smart communication
I have plan duo and my account is paid thru smart communication
Moderator
611 Views
3 replies
0 likes
Avec mon conjoint nous avons un compte duo, chacun une adresse mail de connexionHors quand il écoute la musique, moi je ne peux pas écouter la mienne, de plus il a accès a mes titres etc… Ça beug depuis qu’on a changé de téléphone tous les 2.Il y a t...
Avec mon conjoint nous avons un compte duo, chacun une adresse mail de connexion Hors quand il écoute la musique, moi je ne peux pas écouter la mienne, de plus il a accès a mes titres etc… Ça beug...
Moderator
692 Views
3 replies
0 likes
It is my daughters address and she can't set up her own account using her email as the error message states "This email is already connected to an account."
It is my daughters address and she can't set up her own account using her email as the error message states "This email is already connected to an account."
Spotify Star
469 Views
1 replies
0 likes
Buenas día , buenas tardes o buenas noches, tengo un problema con la aplicación de Spotify , en el cual se basa en que tengo 2 cuentas en un correo , una cuenta (gas010203 es el usuario)que esta está en mi computadora , es la que más uso , y la otra ...
Buenas día , buenas tardes o buenas noches, tengo un problema con la aplicación de Spotify , en el cual se basa en que tengo 2 cuentas en un correo , una cuenta (gas010203 es el usuario)que esta está...
Spotify Star
270 Views
1 replies
1 likes
Can I use Spotify family account to play music across different toddler groups in my local area? (6 centres for children, all use music within sessions to support families and child development), can we use the Spotify family account to do this? If n...
Can I use Spotify family account to play music across different toddler groups in my local area? (6 centres for children, all use music within sessions to support families and child development), ca...
Spotify Star
324 Views
1 replies
0 likes
In roll of the days i've been downloading a lot music and suddenly I lost (deleted). Once we download the spotify system tells us that we wont view the files even delete them. How can it help? Im talking about 25G of downloaded music from Spotfy to a...
In roll of the days i've been downloading a lot music and suddenly I lost (deleted). Once we download the spotify system tells us that we wont view the files even delete them. How can it help? Im tal...
Spotify Star
244 Views
1 replies
0 likes
PlanPremium Family CountryPortugal Device(Redmi Note 11, iPhone 13, Redmi Note 9, personal laptop)Operating System(IOS, android 11, windows 10) Hi Spotify Community On the 16th of December 2022, I joined my family on a premium family plan (they were ...
Plan Premium Family Country Portugal Device (Redmi Note 11, iPhone 13, Redmi Note 9, personal laptop) Operating System (IOS, android 11, windows 10) Hi Spotify...
Spotify Star
1776 Views
9 replies
0 likes
Marquee requirements specify if you have 5000 streams in a month in one of the markets OR 1000 followers you are eligible. I have a new single being released on 1/12 and with 9,781 streams (from my current catalog) in the USA alone in the last 28 day...
Marquee requirements specify if you have 5000 streams in a month in one of the markets OR 1000 followers you are eligible. I have a new single being released on 1/12 and with 9,781 streams (from my c...
Spotify Legend
1575 Views
1 replies
2 likes
