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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

286240 Views

529 replies

34 likes

Account
Free
  • 286240 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13600 Views

6 replies

11 likes

Security
  • 13600 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

539798 Views

990 replies

114 likes

Account
  • 539798 Views
  • 990 replies
  • 114 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129565 Views

74 replies

12 likes

Account
Login
Premium
  • 129565 Views
  • 74 replies
  • 12 likes

Payment

How can i make spotify to pull out money from every 1st of the month instead of 28th when im low on money?

Newbie

How can i make spotify to pull out money from every 1st of the month instead of 28th when im low on money?

Algee

Roadie

47438 Views

1 replies

0 likes

  • 47438 Views
  • 1 replies
  • 0 likes

Solved!! Doubt about Premium and family account

(Sorry my English, I'm Brazilian) So, I had a premium account, but now I'm part of family account, invited with my friends... I want to know if I have to make something for desactivate a first premium account, or if as I made part of family, automati...

Newbie

(Sorry my English, I'm Brazilian) So, I had a premium account, but now I'm part of family account, invited with my friends... I want to know if I have to make something for desactivate a first premiu...

Algee

Roadie

281 Views

1 replies

0 likes

Account
Premium
  • 281 Views
  • 1 replies
  • 0 likes

Foreign country

Hi! I'm in Vietnam for 5 months and now I can't log in on my account because it's not my homecountry anymore. I saw I needed to change my country on my account but it only shows my homecountry even though my location on my computer is the one of Ho C...

Newbie

Hi!   I'm in Vietnam for 5 months and now I can't log in on my account because it's not my  homecountry anymore. I saw I needed to change my country on my account but it only shows my hom...

Algee

Roadie

269 Views

1 replies

0 likes

  • 269 Views
  • 1 replies
  • 0 likes

My account but someones else's photo and name?

I lent my iPod to a friend to create a playlist on my Spotify account and somehow she has managed to change the photo on my account to her Facebook picture and her name?All the login details are mine but it now shows her Facebook photo And her name? ...

Newbie

I lent my iPod to a friend to create a playlist on my Spotify account and somehow she has managed to change the photo on my account to her Facebook picture and her name? All the login details are mi...

katherineliu

Newbie

187 Views

1 replies

0 likes

  • 187 Views
  • 1 replies
  • 0 likes

Pay's cancelation

Hi, I need help, because I want to cancel a paymen. I did not know that the payment would be automatic. Please, it's urgent.

Newbie

Hi, I need help, because I want to cancel a paymen. I did not know that the payment would be automatic. Please, it's urgent.

Joe

Community Legend

289 Views

1 replies

0 likes

  • 289 Views
  • 1 replies
  • 0 likes

Solved!! I created a new password but still says its incorrect

I created a new password because when logging in it continued to say that my log in information was incorrect, and when using the new password it still says that its incorrect. I've tried creating a new password twice.

Newbie

I created a new password because when logging in it continued to say that my log in information was incorrect, and when using the new password it still says that its incorrect. I've tried creating a ...

Qfet

Casual Listener

311 Views

1 replies

0 likes

  • 311 Views
  • 1 replies
  • 0 likes

Solved!! Cancelled but still getting charged

I signed up for Spotify premium December 31st, 2015 and it was my first time so I payed $1.00 for 3 months. I wanted to cancel my account today on the actual 3rd month of enjoying spotify premium but in my bank of america card, it says that it is sti...

Newbie

I signed up for Spotify premium December 31st, 2015 and it was my first time so I payed $1.00 for 3 months. I wanted to cancel my account today on the actual 3rd month of enjoying spotify premium but...

Hatespotify5

Newbie

1269 Views

4 replies

2 likes

Premium
  • 1269 Views
  • 4 replies
  • 2 likes

Superuser Contribution You're stealing my money

Son unos hijos de puta! al menos durante tres meses siguieron haciendome cargos a la cuenta a pesar de haberle quitado el premium, en aquella ocasión no tome capturas de pantalla ni grabé el proceso, pero ahora si lo tengo todo registrado, video y ca...

Newbie

Son unos hijos de puta! al menos durante tres meses siguieron haciendome cargos a la cuenta a pesar de haberle quitado el premium, en aquella ocasión no tome capturas de pantalla ni grabé el proceso,...

Alejandro_C

Spotify Legend

179 Views

1 replies

0 likes

  • 179 Views
  • 1 replies
  • 0 likes

Superuser Contribution PROBLEM WITH PREMIUM FAMILY, PLZ HELP ME ?

We have attached two member of my adress for the family, all works on the "motheraccount" but the two others trobuleling.The first doesnt upgrade to premium, i get advertises on that one?The other one got a payment of her old one recently?The both ac...

Newbie

We have attached two member of my adress for the family, all works on the "motheraccount" but the two others trobuleling. The first doesnt upgrade to premium, i get advertises on that one? The ot...

Alejandro_C

Spotify Legend

197 Views

1 replies

0 likes

Account
Free
Login
Other
Premium
Subscription
  • 197 Views
  • 1 replies
  • 0 likes

Superuser Contribution Paid Spotify but still getting free subscription.

Hi. A few days ago I enrolled the Spotify premium with 1 month as a trial, in the same day I was debited from my bank account the charges for the services but after 1 week my account said that my trail period has ended, I hope you can help me with th...

Visitor

Hi. A few days ago I enrolled the Spotify premium with 1 month as a trial, in the same day I was debited from my bank account the charges for the services but after 1 week my account said that my tra...

Alejandro_C

Spotify Legend

215 Views

1 replies

0 likes

  • 215 Views
  • 1 replies
  • 0 likes

Superuser Contribution aile üyeliğ

merhabalar, aile üyeliğine hesabı yükselttim ve bankadan param çekildi. ancak hala aktif olmadı. nasıl ilerlemeliyim?

Newbie

merhabalar,   aile üyeliğine hesabı yükselttim ve bankadan param çekildi. ancak hala aktif olmadı. nasıl ilerlemeliyim?

Alejandro_C

Spotify Legend

150 Views

1 replies

0 likes

  • 150 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Subscription Payment Error

I'm trying to re-subscribe for my student premium and everytime I try to put my card info in it keeps giving me the "Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another payme...

Newbie

I'm trying to re-subscribe for my student premium and everytime I try to put my card info in it keeps giving me the "Oops, seems your card or payment provider is having a bad day. Don't worry, no mon...

Alejandro_C

Spotify Legend

230 Views

1 replies

0 likes

Subscription
  • 230 Views
  • 1 replies
  • 0 likes

premium account and playlist disappeared

Pleas hellp me !!!I have got SPOTIFY with me from more than 3 years.I change the phone last week after downloading the spotify app on the new phone and logon on spotify by facebook (becouse only this way I remember I did it on th begining) all my pla...

Newbie

Pleas hellp me !!! I have got SPOTIFY with me from more than 3 years. I change the phone last week  after downloading the spotify app on the new phone and logon on spotify by facebook (becous...

Algee

Roadie

145 Views

1 replies

0 likes

  • 145 Views
  • 1 replies
  • 0 likes

Superuser Contribution Troca de assinaturas

Olá! Tinha a assinatura premium e depois assinei um plano família. O pagamento foi aprovado, mas, até agora, não apareceu a opção de adicionar as contas dos meus familiares porque continuo com a minha premium individual valendo.Como devo proceder? Te...

Newbie

Olá! Tinha a assinatura premium e depois assinei um plano família. O pagamento foi aprovado, mas, até agora, não apareceu a opção de adicionar as contas dos meus familiares porque continuo com a minh...

Alejandro_C

Spotify Legend

304 Views

1 replies

0 likes

  • 304 Views
  • 1 replies
  • 0 likes

Superuser Contribution Me hacen el cargo pero no veo la cuenta premium

Van 3 veces que se hace el cargo a mi tarjeta para activación de la suscripción PREMIUM pero esta sigue apareciendo como la suscripción GRATUIITA

Newbie

Van 3 veces que se hace el cargo a mi tarjeta para activación de la suscripción PREMIUM pero esta sigue apareciendo como la suscripción GRATUIITA

Alejandro_C

Spotify Legend

184 Views

1 replies

0 likes

  • 184 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution I applied a 12 month gift card to my account and it's expired early...

My 12 month gift card, applied Nov 2015, has expired and I've been charged in Sep 2016. Why is this? I had already paid for a month at the end of November 2015 so the gift card should have started at the end of Dec 2015 at the very earliest. It shoul...

Casual Listener

My 12 month gift card, applied Nov 2015, has expired and I've been charged in Sep 2016. Why is this? I had already paid for a month at the end of November 2015 so the gift card should have started at...

Alejandro_C

Spotify Legend

293 Views

1 replies

0 likes

Subscription
  • 293 Views
  • 1 replies
  • 0 likes

Superuser Contribution Error login

Hello, Yesterday I was checking my bank-account and saw that there was a transcription of 9,99 euro by STD ADYEN, at that moment I didn't realise that it was Spotify. So I cancelled the transcription and got my money back. But now I can't login anymo...

Newbie

Hello,   Yesterday I was checking my bank-account and saw that there was a transcription of 9,99 euro by STD ADYEN, at that moment I didn't realise that it was Spotify. So I cancelled the tran...

Alejandro_C

Spotify Legend

250 Views

1 replies

0 likes

  • 250 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music gone

My app has been deleted off of my phone quite a few times. This last time the app was deleted, all of my playlists and songs were gone when I re-downloaded the app. I only have one account and I've logged in with the same email and password. Someone ...

Newbie

My app has been deleted off of my phone quite a few times. This last time the app was deleted, all of my playlists and songs were gone when I re-downloaded the app. I only have one account and I've l...

Alejandro_C

Spotify Legend

232 Views

1 replies

0 likes

  • 232 Views
  • 1 replies
  • 0 likes

Superuser Contribution Redeemed giftcard but...

Couple days ago I used a giftcard, however Spotify keeps telling me I am using Spotify Free which is clearly untrue. I have reinstalled spotify on my work station clear cache, cookies, fluished dns but nothing changes. The commercials are really star...

Casual Listener

Couple days ago I used a giftcard, however Spotify keeps telling me I am using Spotify Free which is clearly untrue.   I have reinstalled spotify on my work station clear cache, cookies, ...

Alejandro_C

Spotify Legend

232 Views

1 replies

0 likes

Account
Premium
Subscription
  • 232 Views
  • 1 replies
  • 0 likes