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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

seruapk

Regular

14842 Views

7 replies

11 likes

Security
  • 14842 Views
  • 7 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

seruapk

Regular

554243 Views

991 replies

116 likes

Account
  • 554243 Views
  • 991 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

131217 Views

74 replies

12 likes

Account
Login
Premium
  • 131217 Views
  • 74 replies
  • 12 likes

Solved!! Holiday Discount and Student Discount

Hello! I'm a student looking to get Spotify Premium. Is there any way I can sign up for the current holiday deal (3 months for $0.99) and then switch to the $4.99 a month student discount?

Casual Listener

Hello!   I'm a student looking to get Spotify Premium. Is there any way I can sign up for the current holiday deal (3 months for $0.99) and then switch to the $4.99 a month student discount?

Ash_91

Newbie

16286 Views

7 replies

0 likes

Premium
Subscription
  • 16286 Views
  • 7 replies
  • 0 likes

Automatic subscription

I noticed that the money had been withdrawn from my trading account for the subscription, but I'm not subscribed. 5 days have passed. Is there any way that the money back and cancel my subscription? I did not know that there is an automatic subscript...

Newbie

I noticed that the money had been withdrawn from my trading account for the subscription, but I'm not subscribed. 5 days have passed. Is there any way that the money back and cancel my subscript...

Maxim

Spotify Star

247 Views

1 replies

0 likes

Subscription
  • 247 Views
  • 1 replies
  • 0 likes

cancelling premium on a different account

I would like to cancel a premium subscription on an different account, but I do not know the email or the password for it. Apparently even though I have the correct password for the 2nd account, spotify will not allow me to log in. The email i used w...

Newbie

I would like to cancel a premium subscription on an different account, but I do not know the email or the password for it. Apparently even though I have the correct password for the 2nd account, spot...

Hubo

Community Legend

343 Views

3 replies

0 likes

Account
Subscription
  • 343 Views
  • 3 replies
  • 0 likes

Solved!! Too much costs

I'm having some extra costs with my family because of their health and some services, including Spotify, are getting me too much costs. Can I get a discount or something that could help me for some months so I don't need to cancel my account?

Casual Listener

I'm having some extra costs with my family because of their health and some services, including Spotify, are getting me too much costs. Can I get a discount or something that could help me for some m...

rodrigolinkweb

Casual Listener

443 Views

2 replies

0 likes

Account
Other
Premium
  • 443 Views
  • 2 replies
  • 0 likes

Superuser Contribution Codigo postal invalido Argentina Auxilio!

Hola me ayudan por favor? Quiero tener la cuenta premium y no me deja acceder el código postal de mi ciudad. (Por favor alguien me ayuda con un código? )

Newbie

Hola me ayudan por favor? Quiero tener la cuenta premium y no me deja acceder el código postal de mi ciudad. (Por favor alguien me ayuda con un código? )

durgo87

Newbie

1916 Views

2 replies

0 likes

  • 1916 Views
  • 2 replies
  • 0 likes

Aanmelding familielid

Beste, ik heb grote problemen met het aanmelden van een familielid als hij in wil loggen met zijn emailadres en wachtwoord krijgt hij iedere weer "ongeldig emailadres of wachtwoord " als hij dan om een nieuw wachtwoord vraagt krijgt hij geen mail ter...

Casual Listener

Beste, ik heb grote problemen met het aanmelden van een familielid als hij in wil loggen met zijn emailadres en wachtwoord krijgt hij iedere weer "ongeldig emailadres of wachtwoord " als hij dan om e...

Hubo

Community Legend

369 Views

3 replies

0 likes

  • 369 Views
  • 3 replies
  • 0 likes

Unable to log in with Facebook

Cannot log into desktop app. I use premium. App on my phone works fine and I can use Facebook's Spotify web browser.When I launch Spotify I click 'log in with facebook' as per usual. It launches my web browser and then the page it launches disappears...

Casual Listener

Cannot log into desktop app. I use premium. App on my phone works fine and I can use Facebook's Spotify web browser. When I launch Spotify I click 'log in with facebook' as per usual. It launches my...

k8ekat

Newbie

928 Views

7 replies

0 likes

Account
Login
Premium
  • 928 Views
  • 7 replies
  • 0 likes

Family - Subaccounts missing password for Sonos etc

Just upgraded from Premium to Family, but subaccounts is missing the option to set password for Sonos etc...?Is this a bug..? If not, I wan't to downgrade aging...

Casual Listener

Just upgraded from Premium to Family, but subaccounts is missing the option to set password for Sonos etc...? Is this a bug..? If not, I wan't to downgrade aging...

Stoltze

Casual Listener

295 Views

1 replies

0 likes

Account
Premium
  • 295 Views
  • 1 replies
  • 0 likes

Solved!! Changing Premium Subcription to Premium For Family

Hello, I already have subcribe to Premium subscription just now and a bit later i have been invited to join Premium For Family,do my remains day from 1 month subscription will be resume with the new Premium for Family service?If yes, how do i check i...

Casual Listener

Hello, I already have subcribe to Premium subscription just now and a bit later i have been invited to join Premium For Family,do my remains day from 1 month subscription will be resume with the new ...

Izzul1

Casual Listener

399 Views

2 replies

0 likes

  • 399 Views
  • 2 replies
  • 0 likes

stolen account

Hey,about week ago somebody has stolen my premium account.I was listening to the music when suddenly it stopped i looked to the right down corner i saw that another device was using my spotify--> "XT1033". I dont have that mobile. Then i changed a de...

Casual Listener

Hey, about week ago somebody has stolen my premium account. I was listening to the music when suddenly it stopped i looked to the right down corner i saw that another device was using my spotify--&...

Bearfootrecords

Community Legend

321 Views

1 replies

0 likes

Account
Login
Premium
  • 321 Views
  • 1 replies
  • 0 likes

Solved!! Cancelling Spotify premium

Hi, I want to cancel my spotify premium. I am wondering if I can still use premium after cancelation until the month I already paid expires?

Newbie

Hi, I want to cancel my spotify premium. I am wondering if I can still use premium after cancelation until the month I already paid expires? 

gmteel

Newbie

825 Views

2 replies

0 likes

Premium
  • 825 Views
  • 2 replies
  • 0 likes

Premium Family not working for my family

Hi all, I have recently subscribed to Premium Family to enjoy the option with my brothers, who live abroad. We understand that everyone must live in the same country and have therefore changed our address details, as well as the payment options. All ...

Casual Listener

Hi all,    I have recently subscribed to Premium Family to enjoy the option with my brothers, who live abroad.  We understand that everyone must live in the same country and have th...

Bearfootrecords

Community Legend

342 Views

3 replies

0 likes

  • 342 Views
  • 3 replies
  • 0 likes

Cancelled my supscription but still pays?

Hi!Last month I cancelled the sup subscription but you still charged me this month. Why is that?I would like to refound the pursches for this month please.

Casual Listener

Hi! Last month I cancelled the sup subscription but you still charged me this month. Why is that? I would like to refound the pursches for this month please.

Maxim

Spotify Star

301 Views

3 replies

0 likes

  • 301 Views
  • 3 replies
  • 0 likes

Not charged the student rate.

I am a qualifying student and had signed up as a student, but got charged the normal rate. Please help.

Casual Listener

I am a qualifying student and had signed up as a student, but got charged the normal rate. Please help.

Maxim

Spotify Star

314 Views

3 replies

0 likes

Account
Subscription
  • 314 Views
  • 3 replies
  • 0 likes

Unwanted emails

Hi;Spotify regularly sends me emails and mobile notifications about Dvorak at least 2-3 times every week. I'm not following Dvorak, subscribed nothing about him. Why is this happening?

Regular

Hi; Spotify regularly sends me emails and mobile notifications about Dvorak at least 2-3 times every week. I'm not following Dvorak, subscribed nothing about him. Why is this happening? 

cozsoz

Regular

305 Views

2 replies

0 likes

Other
  • 305 Views
  • 2 replies
  • 0 likes

Got charged but still got downgraded

I got charged for my premium account trough iTunes but I got downgraded anyway, can I get my money back?

Newbie

I got charged for my premium account trough iTunes but I got downgraded anyway, can I get my money back?

Maxim

Spotify Star

223 Views

1 replies

0 likes

Premium
  • 223 Views
  • 1 replies
  • 0 likes

I cancelled my subscription AND the paypal transaction!

Yet you idiots swiped money from my bank account! You're theives! Are you going to keep charging me like this even though I CANCELLED!? Why don't you have a phone number I can contact so I can talk to a human being and get this sorted and possibly ge...

Casual Listener

Yet you idiots swiped money from my bank account! You're theives! Are you going to keep charging me like this even though I CANCELLED!? Why don't you have a phone number I can contact so I can talk t...

Maxim

Spotify Star

973 Views

5 replies

0 likes

  • 973 Views
  • 5 replies
  • 0 likes

Solved!! Where's my premium access?

I wonder how many hours or days I'll have to wait to activate my premium access. Because already I paid and has been confirmed payment, thanks for lack of consideration to who is giving money to you.

Casual Listener

I wonder how many hours or days I'll have to wait to activate my premium access. Because already I paid and has been confirmed payment, thanks for lack of consideration to who is giving money to you....

Bearfootrecords

Community Legend

407 Views

3 replies

0 likes

Account
Premium
Subscription
  • 407 Views
  • 3 replies
  • 0 likes

Help

Hi, I came from this post because I need help. Well my spotfy account do not beacame premium since I pay premium and I need help the EBANX confirm my My Payment

Newbie

Hi, I came from this post because I need help. Well my spotfy account do not beacame premium since I pay premium and I need help the EBANX confirm my My Payment

Daniel

Community Legend

230 Views

1 replies

0 likes

  • 230 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account info screen completely screwed

I was trying to edit my account details to unlink with Facebook but whenever I click on the edit details button it switches to someone else's account. What the **bleep** Spotify, that's kind of a big security issue there. Also, please tell me how to ...

Newbie

I was trying to edit my account details to unlink with Facebook but whenever I click on the edit details button it switches to someone else's account. What the **bleep** Spotify, that's kind of a big...

Melody

Spotify

302 Views

1 replies

0 likes

Premium
  • 302 Views
  • 1 replies
  • 0 likes