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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

84658 Views

9 replies

2 likes

Account
Login
  • 84658 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

661232 Views

13 replies

4 likes

Account
  • 661232 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

743053 Views

18 replies

29 likes

  • 743053 Views
  • 18 replies
  • 29 likes

Can't get into my Spotify

I forgot my username for Spotify and the email I have linked to my account, I no longer have access to, so I don't know how to get into my Spotify account. Any suggestions? I would like to either get back into it or delete my account because I am cur...

Newbie

I forgot my username for Spotify and the email I have linked to my account, I no longer have access to, so I don't know how to get into my Spotify account. Any suggestions? I would like to either get...

osornios

Spotify Star

287 Views

1 replies

0 likes

  • 287 Views
  • 1 replies
  • 0 likes

Account hacked

Newbie

osornios

Spotify Star

258 Views

1 replies

0 likes

  • 258 Views
  • 1 replies
  • 0 likes

Spotify can't confirm Student Status

Hi, I registered for spotify premium on a student discount but i got a message last week letting me know my student dsicount was about to be cancelled and it gave me the option of extending it. However, whenever I try to extend it, it doesn't recogni...

Newbie

Hi, I registered for spotify premium on a student discount but i got a message last week letting me know my student dsicount was about to be cancelled and it gave me the option of extending it. Howev...

osornios

Spotify Star

1605 Views

1 replies

0 likes

  • 1605 Views
  • 1 replies
  • 0 likes

Making the same playlist both collaborative and readonly for different people

Hi, My wife and I have shared a Spotify account for ages, and we both like to add songs and listen to various playlists. I'm also sharing the playlists with others but only so they can listen to them and not add songs. Now I'm sick of not being able ...

Regular

Hi,   My wife and I have shared a Spotify account for ages, and we both like to add songs and listen to various playlists. I'm also sharing the playlists with others but only so they can ...

osornios

Spotify Star

1216 Views

1 replies

1 likes

Account
Premium
Subscription
  • 1216 Views
  • 1 replies
  • 1 likes

Edit profil change country

Hello, I need to change the country on my profile because it does not accept my blue card from my homeland. When I go to " edit my profile " I have only the choice of the country where I am registering . How can I do ? Thank you very much

Casual Listener

Hello, I need to change the country on my profile because it does not accept my blue card from my homeland. When I go to " edit my profile " I have only the choice of the country where I am registeri...

mackie399

Casual Listener

311 Views

4 replies

0 likes

  • 311 Views
  • 4 replies
  • 0 likes

Modificacion en suscripcion

Buenas tardes,Me enviaron un mail el 11 de julio comentándome que aumentaban los precios de la suscripción a Spotify Premium pero que me mantenían el precio de mi suscripción por 6 meses.Hace una semana me frenaron mi suscripción, que se acredita aau...

Casual Listener

Buenas tardes, Me enviaron un mail el 11 de julio comentándome que aumentaban los precios de la suscripción a Spotify Premium pero que me mantenían el precio de mi suscripción por 6 meses. Hac...

osornios

Spotify Star

324 Views

3 replies

0 likes

Account
Premium
Subscription
  • 324 Views
  • 3 replies
  • 0 likes

Premium Family Abroad

Hiiiiiii, So my sister lives in Portugal, I am from Berlin and am living in the Netherlands. My mom still lives in Berlin, so does my dad. I saw that all of us need to Reside at the same physical address as the main user in order to be applicable for...

Visitor

Hiiiiiii,    So my sister lives in Portugal, I am from Berlin and am living in the Netherlands. My mom still lives in Berlin, so does my dad. I saw that all of us need to Reside at t...

Rudddy

Newbie

703 Views

2 replies

0 likes

Premium
  • 703 Views
  • 2 replies
  • 0 likes

Unknown users messing with my stuff!

OK so for a long time I've had people logging into my spotify and changing my playlists and playing their own music. I've followed advice such as logging out everywhere, changing my facebook password, adding security on facebook etc but the minute I ...

Newbie

OK so for a long time I've had people logging into my spotify and changing my playlists and playing their own music. I've followed advice such as logging out everywhere, changing my facebook password...

osornios

Spotify Star

269 Views

1 replies

0 likes

Security
  • 269 Views
  • 1 replies
  • 0 likes

Account issue

Hi all,I was having my premium account but now suddenly I am having a free account ,what's happening?!

Newbie

Hi all, I was having my premium account but now suddenly I am having a free account ,what's happening?!

osornios

Spotify Star

227 Views

1 replies

0 likes

  • 227 Views
  • 1 replies
  • 0 likes

Deleted facebook account, lost playlist!

Hey so yeah I recently deleted my facebook account only to realise it was connected to my spotify account.. Now my playlist is gone and I've spent so much time on it, and I had so many songs on it. I would like to know if you could help get my playli...

Newbie

Hey    so yeah I recently deleted my facebook account only to realise it was connected to my spotify account.. Now my playlist is gone and I've spent so much time on it, and I had so...

osornios

Spotify Star

222 Views

1 replies

0 likes

  • 222 Views
  • 1 replies
  • 0 likes

Solved!! My FB Account hacked (With Premium attached) Help

My facebook account got hacked and taken down and I signed up with adding the premium account. Now I cant get premium cause Of My FB getting hacked. I made this email. Is there anyway I can talk to representative to switch it? Im stressing out please...

Casual Listener

My facebook account got hacked and taken down and I signed up with adding the premium account. Now I cant get premium cause Of My FB getting hacked. I made this email. Is there anyway I can talk to r...

Maxim

Spotify Star

467 Views

3 replies

0 likes

  • 467 Views
  • 3 replies
  • 0 likes

Fired from premium

I got the family premium and it was supossed to offer a month and out of nowhere the took my premium because supposedly I didnt pay the fee

Newbie

I got the family premium and it was supossed to offer a month and out of nowhere the took my premium because supposedly I didnt pay the fee

osornios

Spotify Star

195 Views

1 replies

0 likes

  • 195 Views
  • 1 replies
  • 0 likes

Phone won't show I have premium

Same story as everyone else...I bought premium and the app wouldn't register that I had bought it. Did everything suggested in the forums-uninstall, logout and login etc. I bought it through iTunes (where it decides to charge me 13$ instead of ten, w...

Newbie

Same story as everyone else...I bought premium and the app wouldn't register that I had bought it. Did everything suggested in the forums-uninstall, logout and login etc. I bought it through iTunes (...

Toadtoad

Roadie

266 Views

2 replies

0 likes

  • 266 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Changed prize after payment fail

I have an ongoing subscription from 1 year ago. 2 days ago I received an alert saying that the last subscription payment has failed. It says that my subscription is in PAUSE. I was paying 36 ARS every month. However, In the subscription page says tha...

Newbie

I have an ongoing subscription from 1 year ago. 2 days ago I received an alert saying that the last subscription payment has failed. It says that my subscription is in PAUSE.  I was paying ...

Anyk17

Spotify Star

325 Views

1 replies

0 likes

  • 325 Views
  • 1 replies
  • 0 likes

Solved!! How do I delete my account?

I want to sign up again using the same username and email, but I can't do that so long as my account is still there. I would like to delete all of the data on my account and start fresh, but I can't figure out how to do that, so my best and easiest o...

Newbie

I want to sign up again using the same username and email, but I can't do that so long as my account is still there. I would like to delete all of the data on my account and start fresh, but I can't ...

Maxim

Spotify Star

316 Views

1 replies

0 likes

  • 316 Views
  • 1 replies
  • 0 likes

premium still playing adverts

Hi I pay for premium but still have adverts playing and can only use shuffle play on mobie device can you please fix so I have the true premium experience ThanksJames

Newbie

Hi I pay for premium but still have adverts playing and can only use shuffle play on mobie device    can you please fix so I have the true premium experience    Thanks James&...

Toadtoad

Roadie

223 Views

2 replies

0 likes

  • 223 Views
  • 2 replies
  • 0 likes

A strange problem?

Hi, i was using spotify until yesterday. now when i try to loggin account, I'm going successfully, but account log out after 3-4 seconds. and it's says "wrong password or username." Also when i try to change my password with e-mail, it's says There i...

Casual Listener

Hi, i was using spotify until yesterday. now when i try to loggin account, I'm going successfully, but account log out after 3-4 seconds. and it's says "wrong password or username." &...

galaxy44

Casual Listener

534 Views

3 replies

0 likes

  • 534 Views
  • 3 replies
  • 0 likes

Superuser Contribution 2 accounts, can't log into Premium

For some reason I ended up with two accounts. It looks like my premium account was one I originally created with Facebook last fall, but I'm unable to log into it - if I say I want to reset my password it tells me to do it through Facebook and then F...

Visitor

For some reason I ended up with two accounts.  It looks like my premium account was one I originally created with Facebook last fall, but I'm unable to log into it - if I say I want to reset my ...

user-removed

Not applicable

341 Views

2 replies

0 likes

Account
Login
  • 341 Views
  • 2 replies
  • 0 likes

Commercials on Spotify Playlists

Hey Spotify!Super happy with your service, it's my only source of music right now. Truly appreciate that you bring in some old stubborn acts as well, love me some Led Zep! BUT! I'm now paying for premium, and I'd say by far the biggest reason is to b...

Regular

Hey Spotify! Super happy with your service, it's my only source of music right now. Truly appreciate that you bring in some old stubborn acts as well, love me some Led Zep! 😃   BUT! I'm no...

julben

Casual Listener

3302 Views

7 replies

4 likes

Account
Premium
Subscription
  • 3302 Views
  • 7 replies
  • 4 likes

Suddenly changed from Premium to Famuly

My account was changed from Premium to Family approx 2 months ago. How could this happen? I've changed back now but have been charged NOK 149,- twice.....

Newbie

My account was changed from Premium to Family approx 2 months ago. How could this happen? I've changed back now but have been charged NOK 149,- twice.....

Toadtoad

Roadie

173 Views

1 replies

0 likes

  • 173 Views
  • 1 replies
  • 0 likes