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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
555096 Views
991 replies
116 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
131324 Views
74 replies
12 likes
How can I contact directly with Spotify for support? As a paid Premium user, I think that is almost zero support service from Spotify! It is totally not acceptable to divert me to community forum and claim this is an official mode of support! https:/...
How can I contact directly with Spotify for support? As a paid Premium user, I think that is almost zero support service from Spotify! It is totally not acceptable to divert me to community ...
Music Fan
652 Views
2 replies
0 likes
I'm from the U.S and came to El Salvador with my parents for a few months, them we'll go back. The problem is that I've been using Spotify on both of my devices, Mc and iPhone, but now that i wnet on the app, on my phone it logged me out, now that i ...
I'm from the U.S and came to El Salvador with my parents for a few months, them we'll go back. The problem is that I've been using Spotify on both of my devices, Mc and iPhone, but now that i wnet on...
Spotify Legend
267 Views
1 replies
0 likes
Hi! I don't understand what's going on, but I couldn't join my family's premiun account. When they send me the link the message that appeared said that I already have a Premiun account, even though my subscription is free. I never purchased one throu...
Hi! I don't understand what's going on, but I couldn't join my family's premiun account. When they send me the link the message that appeared said that I already have a Premiun account, even t...
Spotify Legend
203 Views
1 replies
0 likes
This is what happened:1. I started a free account in college that I used facebook to login2. A couple years go by, I start different premium account3. I tried connecting the new account to the first free facebook account so I can get the playlists4. ...
This is what happened: 1. I started a free account in college that I used facebook to login 2. A couple years go by, I start different premium account 3. I tried connecting the...
Casual Listener
217 Views
2 replies
0 likes
I already registered with my mobile carrier. But the pin that was sent to me is not working. My mobile carrier said i'm already registered to Spotify Premium but it is not reflecting on my account.
I already registered with my mobile carrier. But the pin that was sent to me is not working. My mobile carrier said i'm already registered to Spotify Premium but it is not reflecting on my account.
Casual Listener
212 Views
2 replies
0 likes
I signed up for a premium family account last month and suddenly they've all reverted back to free? My app doesn't let on that anything is different, but when I sign in on Safari it says I'm on a free account. Another user on my family account is als...
I signed up for a premium family account last month and suddenly they've all reverted back to free? My app doesn't let on that anything is different, but when I sign in on Safari it says I'm on a fre...
Spotify Star
335 Views
3 replies
0 likes
Hi for a few days I have been trying to update my payment information, but it never change my registered credit card and I keep geting e-mails saying that my premium will expire. But even my original registered credit card is valid.How should I proce...
Hi for a few days I have been trying to update my payment information, but it never change my registered credit card and I keep geting e-mails saying that my premium will expire. But even my original...
Spotify Star
186 Views
1 replies
0 likes
I just cancelled my Vodafone contract and Spotify subscription but last payment was on the 28/08/2016 and recieved a message from Vodafone stating I had 30days left of Spotify so why did it instantly cancel and refer to free when I have payed for 30 ...
I just cancelled my Vodafone contract and Spotify subscription but last payment was on the 28/08/2016 and recieved a message from Vodafone stating I had 30days left of Spotify so why did it instantly...
Spotify Star
372 Views
1 replies
0 likes
Hi I been using Spotify free for a long time but now my husband is paying the family plan and I'm the only one can not been able to receive the e-mail... so I star looking at my account and now can not enter even traying to log with Facebook or passw...
Hi I been using Spotify free for a long time but now my husband is paying the family plan and I'm the only one can not been able to receive the e-mail... so I star looking at my account and now can n...
Spotify Star
295 Views
1 replies
0 likes
I deleted my Facebook a while ago and recently upgraded to student Spotify premium. I need to change my password to log in because I can't remember what I used as a Facebook login. However Spotify tells me to go back to Facebook and change it, but I ...
I deleted my Facebook a while ago and recently upgraded to student Spotify premium. I need to change my password to log in because I can't remember what I used as a Facebook login. However Spotify te...
Spotify Star
230 Views
1 replies
0 likes
I somehow created a second Spotify account a few months ago, I think because the Facebook login wasn't working for my older account, but I'd like to link my new account to my Facebook so I can connect with friends, etc. I have Spotify Premium on my n...
I somehow created a second Spotify account a few months ago, I think because the Facebook login wasn't working for my older account, but I'd like to link my new account to my Facebook so I can connec...
Spotify Star
241 Views
2 replies
1 likes
I am not able to log into my account with my Facebook and I never created a personal username and password how do I get my Spotify account back
I am not able to log into my account with my Facebook and I never created a personal username and password how do I get my Spotify account back
Spotify Legend
217 Views
1 replies
0 likes
Over the summer I logged into my Spotify account from someone else's phone while hanging out at a pool party. Before I left I attempted to log out of my account on that phone, but it appears that since it was an Android phone the session didn't fully...
Over the summer I logged into my Spotify account from someone else's phone while hanging out at a pool party. Before I left I attempted to log out of my account on that phone, but it appears that sin...
Spotify Star
6575 Views
1 replies
0 likes
Hello!I've been subscribed to student premium for forever. $5 always comes out of my account. This month it charged me $10 for non-student premium. I switched it back by deleting the account and starting over, but will I get my money back for paying ...
Hello! I've been subscribed to student premium for forever. $5 always comes out of my account. This month it charged me $10 for non-student premium. I switched it back by deleting the account and st...
Spotify Star
173 Views
1 replies
0 likes
I am unable to log in to my spotify premium account after getting a new phone. The other users of the account can still access their account. The message that pops up when trying to log in is "Login Failed: Youve already created and account with this...
I am unable to log in to my spotify premium account after getting a new phone. The other users of the account can still access their account. The message that pops up when trying to log i...
Spotify Star
237 Views
1 replies
0 likes
My code for the family Abonnement doesn't work.
My code for the family Abonnement doesn't work.
Spotify Star
258 Views
1 replies
0 likes
Hi. I had a Premium account, paied with my brasilian credit card (and based in this country). I'm now living in Portugal and created a Family Premium account, but my wife and daughter accounts are based in Portugal and I can't add them because of the...
Hi. I had a Premium account, paied with my brasilian credit card (and based in this country). I'm now living in Portugal and created a Family Premium account, but my wife and daughter accounts are ba...
Spotify Star
231 Views
2 replies
0 likes
Hi, I can log into the web player without any issues, but if I try and log into the APP on my phone, or the Spotify application on my PC it tells me my login details are incorreect. I have reset my password about 5 times however this has not fixed th...
Hi, I can log into the web player without any issues, but if I try and log into the APP on my phone, or the Spotify application on my PC it tells me my login details are incorreect. I ...
Spotify Star
801 Views
1 replies
0 likes
Hello! I'm not an English native speaker, so I'm sorry for any mistake. I want to recover my premium subscription, but Spotify doesn't let me enter into my account. I tried contacting spotify on "support.spotify.com", but there was no useful answer.H...
Hello! I'm not an English native speaker, so I'm sorry for any mistake. I want to recover my premium subscription, but Spotify doesn't let me enter into my account. I tried contacting spotify on "sup...
Spotify Legend
368 Views
1 replies
0 likes
Hi. I recently validated my free premium throgh the telia service. I was already a premium customer so I had to cancel my subscribtion before validating. My account details still say, that I will be charged 99,00 kr. on 7/9/16. So it seams nothing ha...
Hi. I recently validated my free premium throgh the telia service. I was already a premium customer so I had to cancel my subscribtion before validating. My account details still say, that I w...
Spotify Legend
362 Views
1 replies
0 likes
