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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ssydmarie
  • Visitor
  • 9141 Views
  • 2 replies
  • 9 likes
  • Security
  • 9141 Views
  • 2 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 483131 Views
  • 979 replies
  • 111 likes
  • Account
  • 483131 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211198 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211198 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121079 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121079 Views
  • 72 replies
  • 12 likes

Superuser Contribution Unable to Log In!

Opened up my spotify app today said user name or password incorrect for the first time ever, entered correct user name and password still no luck. Asked to be sent an email to update password nothing sent. I have a premium family account and family m...

  • Newbie
  • Opened up my spotify app today said user name or password incorrect for the first time ever, entered correct user name and password still no luck. Asked to be sent an email to update password nothing...
  • Alejandar
  • Spotify
  • 236 Views
  • 1 replies
  • 0 likes
  • 236 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium

I'm on holiday in Austria, and have had a (British) Spotify account for more than a year. Since I have been in Austria it has wiped my account down to free not premium, so I can't listen to my music of choice!

  • Newbie
  • I'm on holiday in Austria, and have had a (British) Spotify account for more than a year. Since I have been in Austria it has wiped my account down to free not premium, so I can't listen to my music ...
  • Alejandar
  • Spotify
  • 190 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 190 Views
  • 1 replies
  • 0 likes

Solved!! Logged on spotify on 2 devices and can't get the other one to log out

Hi there. I logged onto my ex girlfriend'so phone long time ago and she now keeps on taking over my account and playing **bleep** music with my account . I don't think she realised it but can't get in touch with her to ask her to log out.What can I d...

  • Casual Listener
  • Hi there. I logged onto my ex girlfriend'so phone long time ago and she now keeps on taking over my account and playing **bleep** music with my account . I don't think she realised it but can't get i...
  • Tomitomo
  • Casual Listener
  • 300 Views
  • 2 replies
  • 0 likes
  • 300 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify family

per usufruire di spotify family dobbiamo avere tutti lo stesso Apple Id oppure possiamo mantenere il nostro?

  • Casual Listener
  • per usufruire di spotify family dobbiamo avere tutti lo stesso Apple Id oppure possiamo mantenere il nostro?
  • Alejandar
  • Spotify
  • 236 Views
  • 1 replies
  • 0 likes
  • 236 Views
  • 1 replies
  • 0 likes

Mad about this

I need to know what and how I got charged for the family plan when I wanted the premium and how can I call the company

  • Casual Listener
  • I need to know what and how I got charged for the family plan when I wanted the premium and how can I call the company
  • Lasandracurlett
  • Casual Listener
  • 192 Views
  • 2 replies
  • 0 likes
  • 192 Views
  • 2 replies
  • 0 likes

Superuser Contribution Señores, ya envié el formulario varias veces para poder eliminar mi cuenta y aún no se elimina, ¿par

Señores, ya envié el formulario varias veces para poder eliminar mi cuenta y aún no se elimina, ¿para cuándo? Gracias

  • Visitor
  • Señores, ya envié el formulario varias veces para poder eliminar mi cuenta y aún no se elimina, ¿para cuándo? Gracias
  • Alejandar
  • Spotify
  • 218 Views
  • 1 replies
  • 0 likes
  • 218 Views
  • 1 replies
  • 0 likes

Family plan issues

I upgraded to family plan and sent the email to my Mom. When she puts in the resumption code it tells its not valid.

  • Casual Listener
  • I upgraded to family plan and sent the email to my Mom. When she puts in the resumption code it tells its not valid.
  • Jengonzo
  • Casual Listener
  • 259 Views
  • 3 replies
  • 0 likes
  • 259 Views
  • 3 replies
  • 0 likes

Superuser Contribution como acceder a la promoción 3 meses por mil pesos

Cancelé el mes pasado un mes de spotify premium, y quisiera este mes acceder a la promoción que ustedes ofrecen de tres meses por mil pesos. intento realizar el pago de nuevo a ver si solo me cobre los mil pesos , pero efectivamente me vuelve a gener...

  • Newbie
  • Cancelé el mes pasado un mes de spotify premium, y quisiera este mes acceder a la promoción que ustedes ofrecen de tres meses por mil pesos. intento realizar el pago de nuevo a ver si solo me cobre l...
  • Alejandar
  • Spotify
  • 1502 Views
  • 1 replies
  • 0 likes
  • 1502 Views
  • 1 replies
  • 0 likes

My account is being used by someone else .

Time ago I logged my account on phone that person . Now she is using my account even though I already have asked to her to stop using. For often hinders my reproductions. I've tried several times to use the way " out of all devices " more does not wo...

  • Newbie
  • Time ago I logged my account on phone that person . Now she is using my account even though I already have asked to her to stop using. For often hinders my reproductions. I've tried several times to ...
  • osornios
  • Spotify Star
  • 178 Views
  • 1 replies
  • 0 likes
  • 178 Views
  • 1 replies
  • 0 likes

Premium subscription

I want to sign up for premium subscription. I live in mexico and have a US credit card. The price is $99mxn but when submit my US card it goes to $9.99usd. 99 pesos is $5.32 right now so how do I pay in pesos. I don't want it if I have to pay $10usd

  • Newbie
  • I want to sign up for premium subscription. I live in mexico and have a US credit card. The price is $99mxn but when submit my US card it goes to $9.99usd. 99 pesos is $5.32 right now so how do I pay...
  • osornios
  • Spotify Star
  • 196 Views
  • 1 replies
  • 0 likes
  • 196 Views
  • 1 replies
  • 0 likes

Change country

  • Casual Listener
  • osornios
  • Spotify Star
  • 193 Views
  • 2 replies
  • 0 likes
  • 193 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't Add Family Member to Family Account

I upgraded to a family account and invited my husband to join. When he clicks "accept" he is told that he can't be added because he is already a member of another family account, which he isn't. How can I add him with his own account so that we can b...

  • Newbie
  • I upgraded to a family account and invited my husband to join.  When he clicks "accept" he is told that he can't be added because he is already a member of another family account, which he isn't...
  • Alejandar
  • Spotify
  • 201 Views
  • 1 replies
  • 0 likes
  • 201 Views
  • 1 replies
  • 0 likes

Being overcharged and still not getting premium

I have been overcharged for a premium account. I tried to upgrade my account to premium, and I am a college student, so I was prepared to make use of the student discount and the upgrade page closed out while trying to verify me, after charging me $5...

  • Newbie
  • I have been overcharged for a premium account. I tried to upgrade my account to premium, and I am a college student, so I was prepared to make use of the student discount and the upgrade page closed ...
  • Taylor
  • Community Legend
  • 189 Views
  • 1 replies
  • 0 likes
  • 189 Views
  • 1 replies
  • 0 likes

Solved!! Premium for Family gone

Hi,I got a Premium for Family account and shared the links.It workt great untill I saw today that my account has been set back to free and my family members are gone.When I chose Premium for Family in my account it says that it has no premium for fam...

  • Casual Listener
  • Hi, I got a Premium for Family account and shared the links. It workt great untill I saw today that my account has been set back to free and my family members are gone. When I chose Premium for Fa...
  • osornios
  • Spotify Star
  • 1024 Views
  • 3 replies
  • 0 likes
  • 1024 Views
  • 3 replies
  • 0 likes

Spotify Family

Hey, I started an spotify family account. Everything works, in a few days the money will get booked off, but at my settings menu i cannot find an option to cancel the subscribtion if i want to in the future... It says i have spotify Free but when im ...

  • Casual Listener
  • Hey,   I started an spotify family account. Everything works, in a few days the money will get booked off, but at my settings menu i cannot find an option to cancel the subscribtion if i want ...
  • osornios
  • Spotify Star
  • 446 Views
  • 3 replies
  • 0 likes
  • Account
    Subscription
  • 446 Views
  • 3 replies
  • 0 likes

Switching from Regular Premium to Student

I recently started paying for premium a few months ago and found out that students could recieve a special discount. I have followed the steps posted on the FAQ page, but every time I click "Upgrade" on this site: http://spotify.com/student , it just...

  • Casual Listener
  • I recently started paying for premium a few months ago and found out that students could recieve a special discount. I have followed the steps posted on the FAQ page, but every time I click "Upgrade"...
  • KatesHere
  • Community Legend
  • 2202 Views
  • 4 replies
  • 0 likes
  • 2202 Views
  • 4 replies
  • 0 likes

Resetting my password

Alrighty, So I have this account and my original account. I cant log into that account because I forgot the password. But when I go to reset the password, it comes up with a message saying "Sorry, your form has expired. Please try again." So... I tri...

  • Newbie
  • Alrighty, So I have this account and my original account. I cant log into that account because I forgot the password. But when I go to reset the password, it comes up with a message saying "Sorry, yo...
  • KatesHere
  • Community Legend
  • 230 Views
  • 1 replies
  • 0 likes
  • 230 Views
  • 1 replies
  • 0 likes