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Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ShaunDave
  • Casual Listener
  • 200668 Views
  • 722 replies
  • 66 likes
  • Account
  • 200668 Views
  • 722 replies
  • 66 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1103169 Views
  • 118 replies
  • 106 likes
  • Account
  • 1103169 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Alex
  • Moderator
  • 55512 Views
  • 61 replies
  • 8 likes
  • Account
    Login
    Premium
  • 55512 Views
  • 61 replies
  • 8 likes

I'm paying twice?

I'm currently paying for my premium subsripction and my premium family subscription, even though the FAQ states you'll only be charged once (premium family subscription) So how do I stop Spotify from charging me twice?

  • Newbie
  • I'm currently paying for my premium subsripction and my premium family subscription, even though the FAQ states you'll only be charged once (premium family subscription)   So how do I stop Spo...
  • EilerWessel
  • Community Legend
  • 94 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 94 Views
  • 1 replies
  • 0 likes

Charged twice for the same account

I've been charged twice for the same account and want a refund how can I contact someone to help me with this?!?!?!?

  • Newbie
  • I've been charged twice for the same account and want a refund how can I contact someone to help me with this?!?!?!?
  • EilerWessel
  • Community Legend
  • 91 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 91 Views
  • 1 replies
  • 0 likes

About playlist share switching plans

Hello,Me and my wife use the same spotify account because we used to listen music in different hours of the day when we're not together. So, I want to switch from my standard plan to a familiar one. The question is: If I do that, it's possible for me...

  • Casual Listener
  • Hello, Me and my wife use the same spotify account because we used to listen music in different hours of the day when we're not together. So, I want to switch from my standard plan to a familiar one...
  • EilerWessel
  • Community Legend
  • 102 Views
  • 3 replies
  • 0 likes
  • Premium
    Subscription
  • 102 Views
  • 3 replies
  • 0 likes

I want the lyrics of the songs again!

When you have upgraded to the letter of the songs was one of the best updates. Now they stay long with a message that would bring something new and better , put simply withdrew the letter of the songs ... why?

  • Newbie
  •   When you have upgraded to the letter of the songs was one of the best updates. Now they stay long with a message that would bring something new and better , put simply withdrew the letter...
  • tomasrex
  • Roadie
  • 182 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
  • 182 Views
  • 1 replies
  • 0 likes

Hacked Spotify Account Issue

So, I recently discovered that my Spotify Premium Account was hacked into a few days ago. They deleted my entire library of songs that I saved. I had not made a playlist, I just used that library as its own sort of playlist. Anyways, I fixed the hack...

  • Newbie
  • So, I recently discovered that my Spotify Premium Account was hacked into a few days ago. They deleted my entire library of songs that I saved. I had not made a playlist, I just used that library as ...
  • tomasrex
  • Roadie
  • 177 Views
  • 1 replies
  • 1 likes
  • Account
    Premium
    Security
    Subscription
  • 177 Views
  • 1 replies
  • 1 likes

Hola, por que no soy premium si ya me descontaron 2 veces de mi cuenta de banco?

Hola buen dia, No puedo hacer funcionar mi cuenta como cliente premium y ya recibi descuento 2 veces de mi tarjeta de credito de banco. Espero y alguien me pueda apoyar con el seguimieto. Saludos!

  • Newbie
  • Hola buen dia,   No puedo hacer funcionar mi cuenta como cliente premium y ya recibi descuento 2 veces de mi tarjeta de credito de banco. Espero y alguien me pueda apoyar con el seguimieto. &...
  • 158 Views
  • 0 replies
  • 0 likes
  • Account
  • 158 Views
  • 0 replies
  • 0 likes

Student Discount - Already have premium

I already have a premium account, but am a student. How can I update my account to have the student discount applied?

  • Newbie
  • I already have a premium account, but am a student. How can I update my account to have the student discount applied?
  • ThijsZ
  • Music Fan
  • 101 Views
  • 1 replies
  • 0 likes
  • Premium
  • 101 Views
  • 1 replies
  • 0 likes

Pago

Hola!El cargo se realizo a mi tarjeta dos veses y aun no se a activado mi cuenta de spotify, sigue diciento que tengo que realizar el pago other

  • Newbie
  • Hola! El cargo se realizo a mi tarjeta dos veses y aun no se a activado mi cuenta de spotify, sigue diciento que tengo que realizar el pago 😞 other
  • eliseobanos
  • Casual Listener
  • 132 Views
  • 2 replies
  • 0 likes
  • Other
  • 132 Views
  • 2 replies
  • 0 likes

PAGUE 3 MESES, NO SPO. PREMIUM; I PAID THREE MONTHS WITHOUT SPO. PREMIUM

Mi cuenta con spotify premium expiró, en cuanto pude actualice mi pago con mi tarjeta de credito, sin embargo spotify me informó que había un problema con mi tarjeta, sin embargo màs tarde a mi correo y celular, llegaron notificacion de mi banco de q...

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  • Newbie
  • Mi cuenta con spotify premium expiró, en cuanto pude actualice mi pago con mi tarjeta de credito, sin embargo spotify me informó que había un problema con mi tarjeta, sin embargo màs tarde a mi corre...
  • 493 Views
  • 0 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 493 Views
  • 0 replies
  • 0 likes

Connected Facebook to new account.

I created my old account through Facebook. A few days ago I created a new account separately. By mistake, I connected to Facebook. Then I disconnected it. And now I can't login into my old account through Facebook anymore. Is my old account lost fore...

  • Regular
  • I created my old account through Facebook. A few days ago I created a new account separately. By mistake, I connected to Facebook. Then I disconnected it. And now I can't login in...
  • 115 Views
  • 0 replies
  • 0 likes
  • Account
    Login
  • 115 Views
  • 0 replies
  • 0 likes

Solved!! About the username

I had chose my username some time ago and now I'd like to change it... How do I do it?Thank's a lot!

  • Casual Listener
  • I had chose my username some time ago and now I'd like to change it... How do I do it? Thank's a lot!
  • MrConfusion
  • Casual Listener
  • 164 Views
  • 2 replies
  • 0 likes
  • Account
  • 164 Views
  • 2 replies
  • 0 likes

Plano premium para família

Boa noite.Eu estava com assinatura premium, e hoje fiz a familia, automaticamente o valor que eu pagava muda? O que eu preciso fazer para cancelar o premium e ficar só com a damília?

  • Newbie
  • Boa noite. Eu estava com assinatura premium, e hoje fiz a familia, automaticamente o valor que eu pagava muda? O que eu preciso fazer para cancelar o premium e ficar só com a damília?
  • 103 Views
  • 0 replies
  • 0 likes
  • Premium
  • 103 Views
  • 0 replies
  • 0 likes

Premium Susbcription

HELP, Spotify didnt let me pay with any credit card... Appears problems that doesnt exist!!! Is it working??? How can i pay it!!! I need it. Thank you! My Acount is "danielaandco."

  • Newbie
  • HELP, Spotify didnt let me pay with any credit card... Appears problems that doesnt exist!!! Is it working??? How can i pay it!!! I need it. Thank you! My Acount is "danielaandco."
  • osornios
  • Spotify Star
  • 68 Views
  • 3 replies
  • 0 likes
  • Premium
    Subscription
  • 68 Views
  • 3 replies
  • 0 likes

payment taken after cancelling subcription

Why and how have spotify taken a payment from my bank after i had already cancelled subscription? how do i get in contact with them?

  • Newbie
  • Why and how have spotify taken a payment from my bank after i had already cancelled subscription? how do i get in contact with them?
  • osornios
  • Spotify Star
  • 93 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 93 Views
  • 2 replies
  • 0 likes

Subscribed but still free

So my iTunes didn't have enough money to automatically renew, and by the time I got more money in the account I had to manually renew it. I did this through managing my subscriptions under my Apple ID on my iPhone. I was charged the money and receive...

  • Casual Listener
  • So my iTunes didn't have enough money to automatically renew, and by the time I got more money in the account I had to manually renew it. I did this through managing my subscriptions under my Apple I...
  • katieemcculloug
  • Casual Listener
  • 114 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 114 Views
  • 4 replies
  • 0 likes

Problema cuenta

Tengo dos cuentas de spotify. He eliminado una pero en la que quiero conservar me he equivocado poniendo el mail y hay puesta una dirección de correo que es incorrecta y no me deja cambiarla dice que la dirección de correo ya está en uso. También he ...

  • Newbie
  • Tengo dos cuentas de spotify. He eliminado una pero en la que quiero conservar me he equivocado poniendo el mail y hay puesta una dirección de correo que es incorrecta y no me deja cambiarla dice que...
  • osornios
  • Spotify Star
  • 83 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 83 Views
  • 1 replies
  • 0 likes

Problem to log in in Mongolia. Don't have access to my Spotify account.

Hello, I usually live in Canada where I use Spotify through my Free Spotify Account . One month and a half ago, I moved to Mongolia for three months. 10 days after my arrival, my Spotify blocked and said that I didn't have access to Spotify in this c...

  • Newbie
  • Hello,  I usually live in Canada where I use Spotify through my Free Spotify Account . One month and a half ago, I moved to Mongolia for three months. 10 days after my arrival, my Spotify blo...
  • osornios
  • Spotify Star
  • 835 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
  • 835 Views
  • 1 replies
  • 0 likes

Double charges ?

Hey every month im being charged twice. How do i stop it from doing that?

  • Newbie
  • Hey every month im being charged twice. How do i stop it from doing that?
  • sexy_caligirl
  • Casual Listener
  • 99 Views
  • 2 replies
  • 0 likes
  • Account
  • 99 Views
  • 2 replies
  • 0 likes

Purchased Spotify Premium via App Store, yet still registered as free user

Hello GuysSorry for my english, i'll try my best to describe the problem :Like i described in the subject i can't use spotify premium even though i purchased it via the app store. In the app store it's noted in my subscription, that im registered as ...

  • Newbie
  • Hello Guys Sorry for my english, i'll try my best to describe the problem 🙂 : Like i described in the subject i can't use spotify premium even though i purchased it via the app store. In the app...
  • osornios
  • Spotify Star
  • 108 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 108 Views
  • 1 replies
  • 0 likes

Why am I billed for £14.99 and yet your site says I am on free

Spotify takes £14.99 a month but I am listed as on free service and I cant use Sonos

  • Newbie
  • Spotify takes £14.99 a month but I am listed as on free service and I cant use Sonos
  • osornios
  • Spotify Star
  • 60 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 60 Views
  • 1 replies
  • 0 likes