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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 324 Views
  • 0 replies
  • 6 likes
  • Security
  • 324 Views
  • 0 replies
  • 6 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Faithless2o
  • Regular
  • 436747 Views
  • 971 replies
  • 108 likes
  • Account
  • 436747 Views
  • 971 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1194191 Views
  • 119 replies
  • 116 likes
  • Account
  • 1194191 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 106434 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 106434 Views
  • 70 replies
  • 11 likes

Unable to create password to use devices which do not login with Facebook

Since the beginning I started using Spotify I always used my Facebook to login. Now having other devices which allow use of Spotify but are not compatible with Facebook login, an username and pasword are required. Altough I am able to retrieve my use...

  • Visitor
  • Since the beginning I started using Spotify I always used my Facebook to login. Now having other devices which allow use of Spotify but are not compatible with Facebook login, an username and pasword...
  • Hubo
  • Community Legend
  • 210 Views
  • 1 replies
  • 0 likes
  • 210 Views
  • 1 replies
  • 0 likes

Invoicename

I want to add on my invoice the name of our shop, this is nessary for our bookkeeper.I can't find the way ta dot this

  • Newbie
  • I want to add on my invoice the name of our shop, this is nessary for our bookkeeper. I can't find the way ta dot this
  • Bearfootrecords
  • Community Legend
  • 221 Views
  • 1 replies
  • 0 likes
  • 221 Views
  • 1 replies
  • 0 likes

Solved!! Signed up for trial offer with two free months, was charged both months

Hi,I signed up for an offer with Spotify that clearly stated "Buy one month premium and get the next two free!" I was like cool, that sounds good, might as well save myself $26. Turns out it was a farce as I was charged both of the following two mont...

  • Newbie
  • Hi, I signed up for an offer with Spotify that clearly stated "Buy one month premium and get the next two free!" I was like cool, that sounds good, might as well save myself $26. Turns out it was a ...
  • Bearfootrecords
  • Community Legend
  • 265 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 265 Views
  • 1 replies
  • 0 likes

account logging in

so, you know how your spotify account stays logged in, right? wel i guess due to a update to their app it logged me out and its been awhile and i cant remember my user and password. i know the email with the account but it told me it was connected wi...

  • Newbie
  • so, you know how your spotify account stays logged in, right? wel i guess due to a update to their app it logged me out and its been awhile and i cant remember my user and password. i know the email ...
  • Bearfootrecords
  • Community Legend
  • 178 Views
  • 1 replies
  • 0 likes
  • Login
  • 178 Views
  • 1 replies
  • 0 likes

Payment

I do not have a premium account, but every month spotify charge to me 9,99€. why?

  • Visitor
  • I do not have a premium account, but every month spotify charge to me 9,99€. why?  
  • timmieschaap
  • Composer
  • 326 Views
  • 8 replies
  • 0 likes
  • 326 Views
  • 8 replies
  • 0 likes

Problem with premium

Hello. I have information that offline mode is available only on premium account, but i have premium bought. Thank you for help.

  • Casual Listener
  • Hello. I have information that offline mode is available only on premium account, but i have premium bought. Thank you for help.
  • Bearfootrecords
  • Community Legend
  • 160 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 160 Views
  • 1 replies
  • 0 likes

Mail received regarding spotify Premium, and payment trouble.

Hi.This is a copy of an mail I got from "Spotify"Is this from the real Spotify, or not? It is asking for my VISA details to uphold my Premium account.This is written in Swedish.Tråkigt att du lämnar ossVi kunde inte behandla din betalning och har där...

  • Newbie
  • Hi. This is a copy of an mail I got from "Spotify" Is this from the real Spotify, or not? It is asking for my VISA details to uphold my Premium account. This is written in Swedish. Tråkigt att du...
  • Dreadlord
  • Community Legend
  • 593 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 593 Views
  • 1 replies
  • 0 likes

Problem with payment

Today I tried to apply for the three months at 0.99 but as soon as I paid appeared an error message saying that I could not have it since I already had. The problem is that I know for sure that Spotify got my money because I got a message from the ba...

  • Newbie
  • Today I tried to apply for the three months at 0.99 but as soon as I paid appeared an error message saying that I could not have it since I already had. The problem is that I know for sure that Spoti...
  • Maxim
  • Spotify Star
  • 170 Views
  • 1 replies
  • 0 likes
  • 170 Views
  • 1 replies
  • 0 likes

Refund request

Hello, my demo period is over but I have been charged 9,99 euros.I don't want to contienue using Spotify and therefore would like a refund. Thank you

  • Newbie
  • Hello,   my demo period is over but I have been charged 9,99 euros. I don't want to contienue using Spotify and therefore would like a refund.   Thank you
  • Maxim
  • Spotify Star
  • 288 Views
  • 1 replies
  • 0 likes
  • 288 Views
  • 1 replies
  • 0 likes

Changing from paying to phone plan

Hi I have previously been paying for Spotify and now it is part of my phone plan, does this mean now that automatically my credit card will stop being charged? Or will I need to do something for that to happen. Thanks!

  • Casual Listener
  • Hi I have previously been paying for Spotify and now it is part of my phone plan, does this mean now that automatically my credit card will stop being charged? Or will I need to do something for that...
  • osornios
  • Spotify Star
  • 214 Views
  • 3 replies
  • 0 likes
  • 214 Views
  • 3 replies
  • 0 likes

Keep getting charged and so frustrated!!

I cancelled my subscription months ago and I keep getting an email saying I'm being charged each month and I'm really frustrated cause there's no number to call or customer service email and I can't figure out how to make this stop. I log on and it s...

  • Newbie
  • I cancelled my subscription months ago and I keep getting an email saying I'm being charged each month and I'm really frustrated cause there's no number to call or customer service email and I can't ...
  • osornios
  • Spotify Star
  • 248 Views
  • 1 replies
  • 0 likes
  • 248 Views
  • 1 replies
  • 0 likes

Scannot redeem family invite code

I have gotten a code from my father but when trying to redeem I always get that something went wrong. Please help.

  • Newbie
  • I have gotten a code from my father but when trying to redeem I always get that something went wrong. Please help.
  • KatesHere
  • Community Legend
  • 1176 Views
  • 1 replies
  • 0 likes
  • 1176 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Starting Family subscription - will I pay twice?

Hi! I have Spotify Premium but want to change to family membership. My £10 was paid yesterday but I want to upgrade today - will I have to loose a month payment or will I only be charged £5 fo upgrade for the first month? ( ie I paid £10 yesterday - ...

  • Regular
  • Hi! I have Spotify Premium but want to change to family membership. My £10 was paid yesterday but I want to upgrade today - will I have to loose a month payment or will I only be charged £5 fo upgrad...
  • kerryjay100
  • Regular
  • 11550 Views
  • 8 replies
  • 0 likes
  • Subscription
  • 11550 Views
  • 8 replies
  • 0 likes

Superuser Contribution Discount Family Subscriptions!

Hola, buen diaTengo una duda acerca del plan familiar de spotify ¿Puedo pagar con tarjeta de debito?Solo me da la opcion de pagar con tarjeta de credito y no se si aplica. Gracias por el apoyo.

  • Newbie
  • Hola, buen dia Tengo una duda acerca del plan familiar de spotify ¿Puedo pagar con tarjeta de debito? Solo me da la opcion de pagar con tarjeta de credito y no se si aplica.   Gracias por el...
  • Alejandar
  • Spotify
  • 490 Views
  • 1 replies
  • 0 likes
  • Help
    Payment
  • 490 Views
  • 1 replies
  • 0 likes

2 or more artist w/ the same name on Spotify, 1 artist page shows up. how can we fix this issue?

I am an artist w/ music on Spotify. problem is there are 2 or more artist w/ the same "Artist Name" , only 1 "Artist Page" shows up. and my song is now listed incorrectly, how can we resolve this issue?

  • Casual Listener
  • I am an artist w/ music on Spotify. problem is there are 2 or more artist w/ the same "Artist Name" , only 1 "Artist Page" shows up. and my song is now listed incorrectly, how can we resolve thi...
  • chrisparkersmg
  • Casual Listener
  • 434 Views
  • 4 replies
  • 0 likes
  • 434 Views
  • 4 replies
  • 0 likes

I have Premium, stop asking me if I want Premium

I paid for Spotify Premium yet I keep getting full and half screen adds for me to get Premium. How can I stop the adds?

  • Newbie
  • I paid for Spotify Premium yet I keep getting full and half screen adds for me to get Premium. How can I stop the adds?
  • jonasherdegen
  • Community Legend
  • 274 Views
  • 1 replies
  • 0 likes
  • 274 Views
  • 1 replies
  • 0 likes

An old email on my old spotifyuser...

I've been using my girlfriends spotify the last several years. And recently I decided to expand her user to a familyuser so that we can have individual playlists. I connected to my old account through facebook, when I was experiencing problems loggin...

  • Newbie
  • I've been using my girlfriends spotify the last several years. And recently I decided to expand her user to a familyuser so that we can have individual playlists. I connected to my old account throug...
  • jonasherdegen
  • Community Legend
  • 217 Views
  • 1 replies
  • 0 likes
  • 217 Views
  • 1 replies
  • 0 likes

Cant become premium

I want tô become premium, but everytime I enter my CPF, it says it's invalid. What can I do? This is very upseting.

  • Newbie
  • I want tô become premium, but everytime I enter my CPF, it says it's invalid. What can I do? This is very upseting.
  • kbrooksc
  • Community Legend
  • 271 Views
  • 4 replies
  • 0 likes
  • Premium
  • 271 Views
  • 4 replies
  • 0 likes

Solved!! Charged twice, on diffent cards

Hi I got a message that Spotify could not charge me because of some error.I checed my account, and for some reason it did not happen, even though my credit card was still there.I switched it out with another newer card so the premium subscription was...

  • Casual Listener
  • Hi   I got a message that Spotify could not charge me because of some error. I checed my account, and for some reason it did not happen, even though my credit card was still there. I switche...
  • kbrooksc
  • Community Legend
  • 358 Views
  • 3 replies
  • 0 likes
  • 358 Views
  • 3 replies
  • 0 likes

Cancel premium

I cant remember my login details and i need to cancel my premium subscription, but when i try and change my password so i no my details its not changing asif i have another account, what can i do?

  • Newbie
  • I cant remember my login details and i need to cancel my premium subscription, but when i try and change my password so i no my details its not changing asif i have another account, what can i do?
  • kbrooksc
  • Community Legend
  • 296 Views
  • 4 replies
  • 0 likes
  • 296 Views
  • 4 replies
  • 0 likes