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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

84252 Views

9 replies

2 likes

Account
Login
  • 84252 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

660546 Views

13 replies

4 likes

Account
  • 660546 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

742349 Views

18 replies

29 likes

  • 742349 Views
  • 18 replies
  • 29 likes

0,99 premium promotion but paied 9,99 why?

I had 0,99 premium promotion but when i was transferred through paypal it was 9,99 and I paied because I didn't realized immediatly.What I can do? The 0,99 promotion will be available until tomorrow. RegardsAlessio

Newbie

I had 0,99 premium promotion but when i was transferred through paypal it was 9,99 and I paied because I didn't realized immediatly. What I can do? The 0,99 promotion will be available until to...

229 Views

0 replies

1 likes

Account
Premium
  • 229 Views
  • 0 replies
  • 1 likes

Linking spotify account (facebook) to spotify account (non-facebook)

Hi everybody, I accidentally made 2 accounts for spotify, 1 through facebook and 1 normal one, by logging in with an emailadress and password. Is it possible for me to link those 2 accounts together so the playlists get merged? I accidentaly accepted...

Newbie

Hi everybody,   I accidentally made 2 accounts for spotify, 1 through facebook and 1 normal one, by logging in with an emailadress and password. Is it possible for me to link those 2 accounts ...

216 Views

0 replies

0 likes

Account
Subscription
  • 216 Views
  • 0 replies
  • 0 likes

3 Months for 99p

I have been recieving emails offering me 3 months of Spotify for 99p, but when I click on the links and log in it offers me 3 months for £9.99p. Looks like double standards Spotify.

Newbie

I have been recieving emails offering me 3 months of Spotify for 99p, but when I click on the links and log in it offers me 3 months for £9.99p. Looks like double standards Spotify.

340 Views

0 replies

0 likes

Premium
  • 340 Views
  • 0 replies
  • 0 likes

payment

My idea is for you to have payment options that actually works!Been trying to jump on your limited 3months offer but keep getting error message saying there's something wrong with my card/bank when I just made a different payment 5 minutes earlier.No...

Newbie

My idea is for you to have payment options that actually works! Been trying to jump on your limited 3months offer but keep getting error message saying there's something wrong with my card/bank when...

user-removed

Not applicable

525 Views

1 replies

1 likes

Payment
  • 525 Views
  • 1 replies
  • 1 likes

Spotify family

Why cant my douther log in when shes been invited to spotify family?

Casual Listener

Why cant my douther log in when shes been invited to spotify family?

Maxim

Spotify Star

356 Views

3 replies

0 likes

Account
  • 356 Views
  • 3 replies
  • 0 likes

I can't login via facebook

I cant connect my facebook profile can you help me?Error:You try facebook account, have other Spotify account.Sorry for bad English.

Newbie

I cant connect my facebook profile can you help me? Error: You try facebook account, have other Spotify account. Sorry for bad English.

199 Views

0 replies

0 likes

Account
Login
  • 199 Views
  • 0 replies
  • 0 likes

NZ 3 month deal

Hi, I've clicked on the Advert inside the Windows desktop Spotiy program to upgrade to premium for 3 months at $12.99 in total for the first 3 months. However, when it takes me to the web page, it is simply saying that I can start Spotify premium for...

Newbie

Hi, I've clicked on the Advert inside the Windows desktop Spotiy program to upgrade to premium for 3 months at $12.99 in total for the first 3 months.  However, when it takes me to the web page,...

621 Views

0 replies

0 likes

Premium
Subscription
  • 621 Views
  • 0 replies
  • 0 likes

Cant remember my username

Hi, a couple of days ago, i logged out of my spotify unintentioally. Then i realized i forgot my username to the account. I do remember the passwort, but not the username. How do i fix this? I sent a mail to spotify but still no answer. I have linked...

Newbie

Hi, a couple of days ago, i logged out of my spotify unintentioally. Then i realized i forgot my username to the account. I do remember the passwort, but not the username. How do i fix this? I sent a...

Maxim

Spotify Star

314 Views

1 replies

0 likes

Other
Premium
Subscription
  • 314 Views
  • 1 replies
  • 0 likes

Cancelling subscription

I wish to cancel my subscription. There is no option to do so, only upgrading to premium which is quite the coincidence considering I'll get automatically charged in 3 days. I want it cancelled and I do not want the service any longer. I do not like ...

Casual Listener

I wish to cancel my subscription. There is no option to do so, only upgrading to premium which is quite the coincidence considering I'll get automatically charged in 3 days. I want it cancelled and I...

Gambs87

Casual Listener

414 Views

2 replies

1 likes

Account
Subscription
  • 414 Views
  • 2 replies
  • 1 likes

Payment Problems

Hello,I am a Premium Member. A couple weeks ago I change my Credit Card. Now I want to change my payment information but I can't do it because my credit card information is not open for two days. Gözde

Newbie

Hello, I am a Premium Member. A couple weeks ago I change my Credit Card. Now I want to change my payment information but I can't do it because my credit card information is not open for two days....

206 Views

0 replies

0 likes

Premium
  • 206 Views
  • 0 replies
  • 0 likes

Spotify Family another country

Hi there. My father in law sent my email with invitaion for spotify Family premium but he is in mexico and im in Bulgaria. Can u please issue the problem. My username is djvibee. His account is colorado1957.

Newbie

Hi there. My father in law sent my email with invitaion for spotify Family premium but he is in mexico and im in Bulgaria. Can u please issue the problem. My username is djvibee. His account is color...

Maxim

Spotify Star

251 Views

1 replies

0 likes

Premium
  • 251 Views
  • 1 replies
  • 0 likes

Reapplying for subscription and won't accept my debit card?

It keeps saying there is something wrong with my card when there is nothing wrong with it?

Newbie

It keeps saying there is something wrong with my card when there is nothing wrong with it? 

228 Views

0 replies

0 likes

Subscription
  • 228 Views
  • 0 replies
  • 0 likes

Paid through Globe prepaid credits but still on Spotify free

I paid for 3 months for P129 through Globe and received the confirmation email about getting premium, but my Spotify is still on free and Spotify has locked me out of any other premium methods other than Spotify for the family.

Newbie

I paid for 3 months for P129 through Globe and received the confirmation email about getting premium, but my Spotify is still on free and Spotify has locked me out of any other premium methods other ...

Ambivalence

Community Legend

384 Views

1 replies

0 likes

Account
Free
Premium
Subscription
  • 384 Views
  • 1 replies
  • 0 likes

All my music disappeared!

Hi all! This morning opening my Spotify, I hade a Code 408 error (I was abroad and now I am in a different country). When I logged in after changing the country, ALL my music is gone!Please help, I have been looking around but can't find a solution. ...

Newbie

Hi all!   This morning opening my Spotify, I hade a Code 408 error (I was abroad and now I am in a different country). When I logged in after changing the country, ALL my music is gone! Pleas...

195 Views

0 replies

0 likes

Account
Free
  • 195 Views
  • 0 replies
  • 0 likes

spotify premium + vodafone

hi,I recently purchuased the vodafone's offer which include 12 months to spotify premium for free but as soon as I submit, vodafone has charged me with 9.99 euro on the sim credit although sotify should be free for 12 months. Can I have a refund?if s...

Newbie

hi, I recently purchuased the vodafone's offer which include 12 months to spotify premium for free but as soon as I submit, vodafone has charged me with 9.99 euro on the sim credit although sotify s...

257 Views

0 replies

0 likes

Premium
  • 257 Views
  • 0 replies
  • 0 likes

Payment details

I have changed my payment details numerous times, but it still seems to be taking the money from the accout i started premium with. Now this wouldnt be an issue but that account is my mums and now i can pay for it myself i changed it but it has never...

Newbie

I have changed my payment details numerous times, but it still seems to be taking the money from the accout i started premium with. Now this wouldnt be an issue but that account is my mums and now i ...

211 Views

0 replies

0 likes

Premium
  • 211 Views
  • 0 replies
  • 0 likes

Spotify familiar

Hola cuanto termino pagando por spotify familiar en total por las 6 cuentas?

Newbie

Hola cuanto termino pagando por spotify familiar en total por las 6 cuentas?

214 Views

0 replies

0 likes

Subscription
  • 214 Views
  • 0 replies
  • 0 likes