Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80524 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
654237 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
734775 Views
18 replies
29 likes
hi,I recently purchuased the vodafone's offer which include 12 months to spotify premium for free but as soon as I submit, vodafone has charged me with 9.99 euro on the sim credit although sotify should be free for 12 months. Can I have a refund?if s...
hi, I recently purchuased the vodafone's offer which include 12 months to spotify premium for free but as soon as I submit, vodafone has charged me with 9.99 euro on the sim credit although sotify s...
256 Views
0 replies
0 likes
I have changed my payment details numerous times, but it still seems to be taking the money from the accout i started premium with. Now this wouldnt be an issue but that account is my mums and now i can pay for it myself i changed it but it has never...
I have changed my payment details numerous times, but it still seems to be taking the money from the accout i started premium with. Now this wouldnt be an issue but that account is my mums and now i ...
211 Views
0 replies
0 likes
Hola cuanto termino pagando por spotify familiar en total por las 6 cuentas?
Hola cuanto termino pagando por spotify familiar en total por las 6 cuentas?
214 Views
0 replies
0 likes
hiI have updated my spotify to premium but I had an email but when I click at start my spotify won't update to spotify premium. I just get a playlist with some numbers. What must I do?
hi I have updated my spotify to premium but I had an email but when I click at start my spotify won't update to spotify premium. I just get a playlist with some numbers. What must I do?
191 Views
0 replies
0 likes
I managed to login with my facebook account first time, and now I want to change my logintype to regular login and password. Can someone help me to get this sorted?Regards,Nina
I managed to login with my facebook account first time, and now I want to change my logintype to regular login and password. Can someone help me to get this sorted? Regards, Nina
Spotify Star
323 Views
1 replies
0 likes
Hello all, I can see a lot of 'Error 408' topics here and i went through all of them. None of them really solved my issue here. So here's my problem.I have been using spotify free subscription for 3 years or so now and i am not even in US. I use it f...
Hello all, I can see a lot of 'Error 408' topics here and i went through all of them. None of them really solved my issue here. So here's my problem. I have been using spotify fre...
Casual Listener
224 Views
1 replies
0 likes
I have paid, thru credit card, my upgrade for premium (taken the offer for 3 months).The charge appears on my credit card, but my Spotify account did not get the premuim.Please help me to understad why.
I have paid, thru credit card, my upgrade for premium (taken the offer for 3 months). The charge appears on my credit card, but my Spotify account did not get the premuim. Please help me to underst...
Newbie
529 Views
3 replies
0 likes
I have another account (not mine, but of another person) linked to my credit card. This person asked me before if she can use my credit card to try the Premium service. Now, I want it cancelled. I want her account not to use my credit card anymore. I...
I have another account (not mine, but of another person) linked to my credit card. This person asked me before if she can use my credit card to try the Premium service. Now, I want it cancelled. I wa...
262 Views
0 replies
0 likes
I just recently decided to get spotify premium for the three month deal but I accidentally chose to start my free trial and when I went to purchase the 3 month deal for 0.99$ it only billed me 0.01$. If I go look at my account, it says that I am curr...
I just recently decided to get spotify premium for the three month deal but I accidentally chose to start my free trial and when I went to purchase the 3 month deal for 0.99$ it only billed me 0.01$....
Spotify Star
609 Views
1 replies
0 likes
Usei o spotify premium por 3 dias somente, gostaria de reaver o valor pago de 14,99. Pois migrei para um plano familiar com minha familia.I used my "solo" premium for only 3 days, than i want to retrieve my money back because i using a family plan no...
Usei o spotify premium por 3 dias somente, gostaria de reaver o valor pago de 14,99. Pois migrei para um plano familiar com minha familia. I used my "solo" premium for only 3 days, than i want to re...
Spotify Star
343 Views
3 replies
0 likes
Hi-I think it is a bit unfair that spotify premium isn't available for highschoolers. Yes- maybe we use our parents credit cards or whatever but thhat doesn't mean we dont have to pay for it- I have to pay for my subscription, and $120 a year is absu...
Hi- I think it is a bit unfair that spotify premium isn't available for highschoolers. Yes- maybe we use our parents credit cards or whatever but thhat doesn't mean we dont have to pay for it- I hav...
602 Views
0 replies
1 likes
Hola buenas noches! Ojala alguien me pueda ayudar!.hace poco realice mi suscripcion a spotify family, y tenia agregada una tarjeta de debito como medio de pago. Pero no puedo borrarla o cambiarla (no existe la opcion) y no quiero que se utilice mas c...
Hola buenas noches! Ojala alguien me pueda ayudar!. hace poco realice mi suscripcion a spotify family, y tenia agregada una tarjeta de debito como medio de pago. Pero no puedo borrarla o cambiarla (...
Spotify Star
539 Views
3 replies
0 likes
Hola, ya se hizo el cargo a mi tarjeta por la promoción de 3 meses de premium por $9.00 y mi cuenta sigue siendo free. Ya realicé todas las alternativas de la guía como: reinstalar, borrar cuentas, etc. Y sigo sin ser premium. Alguien por favor podrí...
Hola, ya se hizo el cargo a mi tarjeta por la promoción de 3 meses de premium por $9.00 y mi cuenta sigue siendo free. Ya realicé todas las alternativas de la guía como: reinstalar, borrar cuentas, e...
Spotify Star
216 Views
1 replies
0 likes
Necesito su ayuda, últimamente me estuvieron saliendo anuncios en mi cuenta spotify free de 99$ pesos por 3 meses apenas me animé a adquirir mi spotify premium aprovechando dicha promoción pero al pagar con mi tarjeta resultó que sólo me dieron 1 mes...
Necesito su ayuda, últimamente me estuvieron saliendo anuncios en mi cuenta spotify free de 99$ pesos por 3 meses apenas me animé a adquirir mi spotify premium aprovechando dicha promoción pero al pa...
Casual Listener
486 Views
2 replies
0 likes
Al querer obtener la oferta de 3 meses por $9 (México) metí mi tarjeta, el sistema de Spotify me dijo que había un problema con la firma de pago pero al mismo tiempo me llego un mail de mi banco de que se había cobrado con éxito, haciendo mi cuenta, ...
Al querer obtener la oferta de 3 meses por $9 (México) metí mi tarjeta, el sistema de Spotify me dijo que había un problema con la firma de pago pero al mismo tiempo me llego un mail de mi banco de q...
Spotify Star
272 Views
1 replies
1 likes
Hi - I tried to ugrade to premium recently. I was charged but my account status is still free. I didn't receive email confirmation either. Please advise how to proceed.Thanks
Hi - I tried to ugrade to premium recently. I was charged but my account status is still free. I didn't receive email confirmation either. Please advise how to proceed. Thanks &...
Spotify Star
403 Views
4 replies
0 likes
Hi guys, I've been on a 6 month premium subscription that was offered with my Vodafone phone plan. Today I got an SMS to say it is my last day of the subscription and I can upgrade to premium now. I tried to as I saw the offer of 3 months for $0.99 -...
Hi guys, I've been on a 6 month premium subscription that was offered with my Vodafone phone plan. Today I got an SMS to say it is my last day of the subscription and I can upgrade to premium now. I ...
Community Legend
1496 Views
2 replies
0 likes
Hello, i am having a lot of problems so i will list them neatly: 1. I disconnected my account from facebook but it still is connected to facebook, i can't log in with facebook but my full nameis shown and in settings there is "Share activity on Faceb...
Hello, i am having a lot of problems so i will list them neatly: 1. I disconnected my account from facebook but it still is connected to facebook, i can't log in with facebook but my full na...
Community Legend
894 Views
10 replies
0 likes
So I paid the suscription and I already tried everything but my account still as a free account? What am I supposed to do if I already tried everything that the support site says?
So I paid the suscription and I already tried everything but my account still as a free account? What am I supposed to do if I already tried everything that the support site says?
Not applicable
882 Views
9 replies
0 likes
Alguien que me ayude, me están cobrando premium automáticamente de mi tarjeta y sigo con el free. Intento ingresar a premium y obvio me pide que pague ya no se que hacer ya van como 500 pesos que me quita y nada
Alguien que me ayude, me están cobrando premium automáticamente de mi tarjeta y sigo con el free. Intento ingresar a premium y obvio me pide que pague ya no se que hacer ya van como 500 pesos que me ...
Spotify Star
891 Views
2 replies
0 likes
