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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 4624 Views
  • 1 replies
  • 9 likes
  • Security
  • 4624 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ryankewley
  • Newbie
  • 465403 Views
  • 976 replies
  • 111 likes
  • Account
  • 465403 Views
  • 976 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1205718 Views
  • 119 replies
  • 117 likes
  • Account
  • 1205718 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 113453 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 113453 Views
  • 72 replies
  • 12 likes

Offline or normal playlist?

Right I want to start again to be a premium user of spotify but I have a couple of question before .I will be traveling to a Europe country that doesn't support Spotify and as far as I read here it does work but I can't download the lists as being on...

  • Newbie
  • Right I want to start again to be a premium user of spotify but I have a couple of question before . I will be traveling to a Europe country that doesn't support Spotify and as far as I read here it...
  • osornios
  • Spotify Star
  • 175 Views
  • 1 replies
  • 0 likes
  • Premium
  • 175 Views
  • 1 replies
  • 0 likes

Cant sign up for premium

I am unable to upgrade my subscription. I have tried several different cards, different web browsers and given it time in between. There is plenty of money in my account. Whenever I try I get the "Your card is having a bad day. . ." message and it te...

  • Casual Listener
  • I am unable to upgrade my subscription. I have tried several different cards, different web browsers and given it time in between. There is plenty of money in my account. Whenever I try I get th...
  • aes287
  • Casual Listener
  • 203 Views
  • 2 replies
  • 0 likes
  • Premium
    Subscription
    Unlimited
  • 203 Views
  • 2 replies
  • 0 likes

My Spotify Free Trial Ended Yesterday

I have a free trial spotify that ended yesterday. I thought it will end tomorrow. A text mesage told me that I was charged 129 pesos. I want to cancel it for I have a 3 month free premium with my cellphone plan and I eant to use it. Question is, if i...

  • Casual Listener
  • I have a free trial spotify that ended yesterday. I thought it will end tomorrow. A text mesage told me that I was charged 129 pesos. I want to cancel it for I have a 3 month free premium with my cel...
  • yoderj44
  • Newbie
  • 286 Views
  • 4 replies
  • 0 likes
  • Premium
    Subscription
  • 286 Views
  • 4 replies
  • 0 likes

Superuser Contribution Valid Premium account through Sonera suddenly changed to Free

I have a valid three month free Premium account through Sonera here in Finland from 1 June onwards (proof of receipt exists - Sonera admits the existence of the account). Yesterday Aug 1 you suddenly changed my account to Spotify Free for no discerni...

  • Music Fan
  • I have a valid three month free Premium account through Sonera here in Finland from 1 June onwards (proof of receipt exists - Sonera admits the existence of the account). Yesterday Aug 1 you suddenly...
  • Alejandro_C
  • Spotify Legend
  • 235 Views
  • 1 replies
  • 0 likes
  • Account
  • 235 Views
  • 1 replies
  • 0 likes

Superuser Contribution premium account in another country

Hi, I´ve been having problems with my account. Recently I traveled to other country and suddenly my account didn´t work anymore because it says that I can only use spotify abroad for 14 days, but I have a premium account and that should be no problem...

  • Newbie
  • Hi,   I´ve been having problems with my account. Recently I traveled to other country and suddenly my account didn´t work anymore because it says that I can only use spotify abroad for 14 days...
  • Alejandro_C
  • Spotify Legend
  • 301 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 301 Views
  • 1 replies
  • 0 likes

Not being able to get premium

I had premium before but someone stole my card number so when I got a new card I forgot to change my card number on my account so I lost it. Now when I try to get it and I enter my card number it says there is a problem and won't let me get it! I hav...

  • Newbie
  • I had premium before but someone stole my card number so when I got a new card I forgot to change my card number on my account so I lost it. Now when I try to get it and I enter my card number it say...
  • KatesHere
  • Community Legend
  • 320 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 320 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Subscription] App nao reconhece os membros

Olá, tinha uma conta premium desabilitada, eu reabilitei a mesma e mudei o plano para família , inclui todos através do link, mas os mesmo nao conseguiram cada um ouvir a sua música, cada vez que mais de um participante começava a utilizar o app, a o...

  • Newbie
  • Olá, tinha uma conta premium desabilitada, eu reabilitei a mesma e mudei o plano para família , inclui todos através do link, mas os mesmo nao conseguiram cada um ouvir a sua música, cada vez que mai...
  • Alejandro_C
  • Spotify Legend
  • 352 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 352 Views
  • 1 replies
  • 0 likes

Superuser Contribution family sharing payment by reedeem

Hi guysHow can i use my reedeem for permium for family with out credit card usage?thank for your supporting

  • Newbie
  • Hi guys How can i use my reedeem for permium for family with out credit card usage? thank for your supporting  
  • Alejandro_C
  • Spotify Legend
  • 213 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 213 Views
  • 1 replies
  • 0 likes

Superuser Contribution EMAIL ISSUE

Hi,so i start using spotify as free member than added my facebook account in there than i decided to purchase spotify premium. I registered my account but now im having trouble with sync my spotify account to my facebook account also i can not apply ...

  • Newbie
  • Hi, so i start using spotify as free member than added my facebook account in there than i decided to purchase spotify premium. I registered my account but now im having trouble with sync my spotify...
  • Alejandro_C
  • Spotify Legend
  • 166 Views
  • 1 replies
  • 0 likes
  • Premium
  • 166 Views
  • 1 replies
  • 0 likes

Superuser Contribution signed up for free trial, got charged

i was trying to sign up for the free 30 day trial and eventually using spotify student discount. i entered my info and got verified as a student, but when i pressed "get premium" my email recipet said i had been billed the $5 for my first month, alth...

  • Newbie
  • i was trying to sign up for the free 30 day trial and eventually using spotify student discount. i entered my info and got verified as a student, but when i pressed "get premium" my email recipet sai...
  • Alejandro_C
  • Spotify Legend
  • 212 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 212 Views
  • 1 replies
  • 0 likes

Superuser Contribution wrong subscription

Hey guys, So today I bought premium through one of my email accounts, which held what I thought was my current and most frequently used accounts. Long story short I signed onto the free month subscription, realised my mistake and cancelled it. After ...

  • Newbie
  • Hey guys,    So today I bought premium through one of my email accounts, which held what I thought was my current and most frequently used accounts. Long story short I signed onto the fre...
  • Alejandro_C
  • Spotify Legend
  • 164 Views
  • 1 replies
  • 0 likes
  • Premium
  • 164 Views
  • 1 replies
  • 0 likes

Superuser Contribution someone's using my account and logging out of all accounts didn't work

my music keeps pausing and it says someone is using my account but I changed my Facebook password and tried the log out of all accounts thing but it's still happening. what's the next step?

  • Visitor
  • my music keeps pausing and it says someone is using my account but I changed my Facebook password and tried the log out of all accounts thing but it's still happening. what's the next step?
  • Alejandro_C
  • Spotify Legend
  • 188 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 188 Views
  • 1 replies
  • 0 likes

unlimited not available anymore when I change my payment details (french user)

EN ---- Hello,I received a message that a payment failed because my credit card expired.I logged into the site and read the subscription is suspended.When I try to enter my new paiement details, I only have an option to get the premium subscription.A...

  • Casual Listener
  • EN ----   Hello, I received a message that a payment failed because my credit card expired. I logged into the site and read the subscription is suspended. When I try to enter my new paiemen...
  • KatesHere
  • Community Legend
  • 421 Views
  • 4 replies
  • 0 likes
  • Subscription
  • 421 Views
  • 4 replies
  • 0 likes

Can I pay for premium again with the same bank details?

I've had spotify for years and got it when it you had to have it linked to a Facebook account. I have made a new account with a different username and have made copies of all my playlists on there. I currently have premium on the account linked to Fa...

  • Newbie
  • I've had spotify for years and got it when it you had to have it linked to a Facebook account. I have made a new account with a different username and have made copies of all my playlists on there. I...
  • Maxim
  • Spotify Star
  • 376 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 376 Views
  • 1 replies
  • 0 likes

HELP I PAID FOR PREMIUM I HAVE RECIPETS AND STILL NO PREMIUM

hello, I apologize for the large lettering I just need help with this agrrovating issue. I purchased Spotify premium im June and I've been waiting for it to activate. it still hasn't and I've tried reddit and apple and they have no clue so I figured ...

  • Newbie
  • hello, I apologize for the large lettering I just need help with this agrrovating issue. I purchased Spotify premium im June and I've been waiting for it to activate. it still hasn't and I've tried r...
  • Maxim
  • Spotify Star
  • 446 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 446 Views
  • 1 replies
  • 0 likes

Solved!! Sprint free 6 month premium trial

I am a current Sprint customer and I have been trying to activate my free 6 month premium trial. Sprint assures me that I am eligable for this trial and I go to www.sprint.com/spotifyredeem and get all the way to the end where it shows click here to ...

  • Regular
  • I am a current Sprint customer and I have been trying to activate my free 6 month premium trial.  Sprint assures me that I am eligable for this trial and I go to www.sprint.com/spotifyredeem and...
  • Bga289
  • Newbie
  • 52300 Views
  • 17 replies
  • 2 likes
  • Subscription
  • 52300 Views
  • 17 replies
  • 2 likes

Superuser Contribution Premium family doesnt accept all familymembers

We are 4 familymembers.I cant activate my youngest Sons account during age issue?Supposed to be like that?

  • Newbie
  • We are 4 familymembers. I cant activate my youngest Sons account during age issue? Supposed to be like that?  
  • Alejandro_C
  • Spotify Legend
  • 251 Views
  • 1 replies
  • 0 likes
  • Account
  • 251 Views
  • 1 replies
  • 0 likes

Superuser Contribution Login issues

Hi everyone, Starting today I've noticed there was a new ToS that needed approval, so I went to agree on that and right after that it said I had the wrong user ID or password, now here's the weird part, I login through Facebook. I've tried everything...

  • Casual Listener
  • Hi everyone,   Starting today I've noticed there was a new ToS that needed approval, so I went to agree on that and right after that it said I had the wrong user ID or password, now here's t...
  • Alejandro_C
  • Spotify Legend
  • 643 Views
  • 2 replies
  • 1 likes
  • Account
    Login
  • 643 Views
  • 2 replies
  • 1 likes

Solved!! Help with Facebook post-block?

It lets me access Spotify on my PC with my post blocked account. (I'm blocked for 30 days from posting because of an angry white-supremacist who reports everything I post, and Facebook's ban algorithim makes no sense. I was banned before because a pi...

  • Casual Listener
  • It lets me access Spotify on my PC with my post blocked account. (I'm blocked for 30 days from posting because of an angry white-supremacist who reports everything I post, and Facebook's ban algorith...
  • merdesu
  • Newbie
  • 1152 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 1152 Views
  • 3 replies
  • 0 likes

Superuser Contribution Cant upgrade to premium

Any help please? I'm logged into spotify via my fb. I am trying to upgrade to a premium account but after typing in my mobile number I am not getting the code via text. Any help?Thanks. X

  • Casual Listener
  • Any help please? I'm logged into spotify via my fb. I am trying to upgrade to a premium account but after typing in my mobile number I am not getting the code via text. Any help? Thanks. X
  • Alejandro_C
  • Spotify Legend
  • 410 Views
  • 3 replies
  • 0 likes
  • Premium
    Subscription
  • 410 Views
  • 3 replies
  • 0 likes