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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
554409 Views
991 replies
116 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
131232 Views
74 replies
12 likes
I changed my payment plan and received 3 months spotify premium. Every time I attempt to set it up through vodafone I get an error message saying they cannot process my request. I contacted vodafone and they said the issue was with spotify and to con...
I changed my payment plan and received 3 months spotify premium. Every time I attempt to set it up through vodafone I get an error message saying they cannot process my request. I contacted vodafone ...
Newbie
655 Views
4 replies
0 likes
Hii had to move to a asian country for 6 months for some works. unfortunately i just found out spotify isn't available here and i cant login to my account too is there any way to login ? ( both mobile app n desktop client not working ) thanks
Hi i had to move to a asian country for 6 months for some works. unfortunately i just found out spotify isn't available here and i cant login to my account too 😕 is there any way to login ? ( both ...
Roadie
703 Views
2 replies
0 likes
I'm trying to get the .99 charge of Primium for 3 months, but when I go to pay with paypal it'll go to the payout screen, then return back to the beginning once I hit accept. And nothing is being charged, nor am I getting the primium. Could anyone he...
I'm trying to get the .99 charge of Primium for 3 months, but when I go to pay with paypal it'll go to the payout screen, then return back to the beginning once I hit accept. And nothing is being cha...
Newbie
430 Views
2 replies
0 likes
I had the 3 months premium for 1 euro. But 2 weeks ago my account suddenly logged out with out me doing anything. But i don't know anything of this account not the email, nothing. The onlusten thing i have is my banknumber that is linked to the accou...
I had the 3 months premium for 1 euro. But 2 weeks ago my account suddenly logged out with out me doing anything. But i don't know anything of this account not the email, nothing. The onlusten thing ...
Spotify Star
449 Views
1 replies
0 likes
Hello there.I wanted to cancel my premium subscribstion and because i'm paying through iTunes, i had to go there and cancel it first, which i did. but I still can't cancel my subscription through spotify? it says that i'm still subscribed through itu...
Hello there. I wanted to cancel my premium subscribstion and because i'm paying through iTunes, i had to go there and cancel it first, which i did. but I still can't cancel my subscription through s...
Spotify Star
448 Views
1 replies
0 likes
Hey!I´m travelling into Ukraine and I have a Premium (Family) that is paid every month from my German bank account. Can I listen Spotify music in Ukraine in my mobile Android Application?
Hey! I´m travelling into Ukraine and I have a Premium (Family) that is paid every month from my German bank account. Can I listen Spotify music in Ukraine in my mobile Android Application?
Spotify Star
430 Views
1 replies
0 likes
HelloI am a premium customer. For 1 week my spotify keeps saying I am offline although I have internet connection. Does anybody know why? And where is spotify customer service?
Hello I am a premium customer. For 1 week my spotify keeps saying I am offline although I have internet connection. Does anybody know why? And where is spotify customer service?
Spotify
260 Views
2 replies
0 likes
Hi everyone.I have an old faceboon account with alredy connected with spotify accont.Now, after close this accont on facebook i want to connect with NEW facebook profile. In spotify i do new connection and facebook asks for authorization. After, no c...
Hi everyone. I have an old faceboon account with alredy connected with spotify accont. Now, after close this accont on facebook i want to connect with NEW facebook profile. In spotify i do...
Spotify
348 Views
2 replies
0 likes
Hello, I have upgraded yesterday for Spotify Family and included my wife and my family. We have set 4 accounts and today we have problem connecting. I cannot connect on my mobile device (iPhone) through WiFi and 3G and I have problem connecting on th...
Hello, I have upgraded yesterday for Spotify Family and included my wife and my family. We have set 4 accounts and today we have problem connecting. I cannot connect on my mobile device (iPh...
Casual Listener
492 Views
2 replies
1 likes
Hallo!Mein Account läuft bei jemanden anderen mit und das Konto wurde auch zum 10.08.16 gekündigt. Dort möchte ich jetzt raus und ein eigenes Konto erföffnen und alle meine Playlists erhalten. Kann ich mich jetzt schon selber auf Premium umstellen? D...
Hallo! Mein Account läuft bei jemanden anderen mit und das Konto wurde auch zum 10.08.16 gekündigt. Dort möchte ich jetzt raus und ein eigenes Konto erföffnen und alle meine Playlists erhalten....
Casual Listener
949 Views
4 replies
0 likes
Hi everyone, So I would like to cancel my Premium subscription so I can join the family subscription my parents are starting. At one point, my account was attached to a credit card, however, a year ago, my account switched to the $12.99 fee through a...
Hi everyone, So I would like to cancel my Premium subscription so I can join the family subscription my parents are starting. At one point, my account was attached to a credit card, however,...
Spotify Star
1066 Views
1 replies
0 likes
So I just started today Aug 2nd 2016 and I turned of my data to see if it will let me plays songs and it wont..... thought this app said directly "can play music without data" .... but Im finding that a fraud to get people to pay for bull **bleep**
So I just started today Aug 2nd 2016 and I turned of my data to see if it will let me plays songs and it wont..... thought this app said directly "can play music without data" .... but Im finding tha...
Spotify Star
343 Views
1 replies
0 likes
Hello Just wondering why spotify never answers me when I contact them? I have sent 2 e-mails regarding my premimun account, yet they will not answer.
Hello Just wondering why spotify never answers me when I contact them? I have sent 2 e-mails regarding my premimun account, yet they will not answer.
Spotify Star
316 Views
1 replies
0 likes
I was charged twice for the student discount and; it hasnt shown up whatsoever. I need help as to what to do.
I was charged twice for the student discount and; it hasnt shown up whatsoever. I need help as to what to do.
Community Legend
440 Views
3 replies
0 likes
I want to upgrade from free to unlimited but the site won't let me, I've tried on two different browsers and same problem on both... Firefox comes up with the following message on the page where I think I'm supposed to enter my card details This Conn...
I want to upgrade from free to unlimited but the site won't let me, I've tried on two different browsers and same problem on both... Firefox comes up with the following message on the page w...
Not applicable
4321 Views
22 replies
0 likes
So I'm trying to change my email on my account from one @hotmail.com to one @gmail.com, and it says that the gmail account is taken already. I went to the login page to try to login with the gmail account, and it says that password is wrong, so I go ...
So I'm trying to change my email on my account from one @hotmail.com to one @gmail.com, and it says that the gmail account is taken already. I went to the login page to try to login with the gmail ac...
Spotify Legend
360 Views
1 replies
0 likes
Been using premium for awhile in Malaysia and purchased a one year premium subscription. Recently moved to the UK and bought a new phone and new sim card and now when I sign into Spotify it says I have no premium, even though I had more than half a y...
Been using premium for awhile in Malaysia and purchased a one year premium subscription. Recently moved to the UK and bought a new phone and new sim card and now when I sign into Spotify it says I ha...
Spotify Legend
342 Views
1 replies
0 likes
Hi all, i have an artist account set up and linked with my private facebook account. Is there a possibilty to delete or deactivate the shown picture of my private facebook account on spotify when i search for the artist name? Or do i have to setup a ...
Hi all, i have an artist account set up and linked with my private facebook account. Is there a possibilty to delete or deactivate the shown picture of my private facebook accoun...
Spotify Star
677 Views
2 replies
0 likes
Hello. Suddenly I´ve been automatically logged out of Spotify Premium and I ca...nt get back in. Since I am always getting logged in directly I have forgotten both userid and password. When I log in with facebook Spotify says that I do not have Premi...
Hello. Suddenly I´ve been automatically logged out of Spotify Premium and I ca...nt get back in. Since I am always getting logged in directly I have forgotten both userid and password. When I log in ...
Not applicable
267 Views
2 replies
0 likes
My sister has made a family account which has premium, but when I try and click redeem on the family invite email, I keep getting: "Sorry! We cannot join you to Premium for Family since you have subscribed to Spotify Premium from another store (e.g. ...
My sister has made a family account which has premium, but when I try and click redeem on the family invite email, I keep getting: "Sorry! We cannot join you to Premium for Family sinc...
Spotify Star
488 Views
2 replies
0 likes
