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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • snickerdoc
  • Newbie
  • 195825 Views
  • 719 replies
  • 63 likes
  • Account
  • 195825 Views
  • 719 replies
  • 63 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1101338 Views
  • 118 replies
  • 106 likes
  • Account
  • 1101338 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Brimet316
  • Visitor
  • 54793 Views
  • 58 replies
  • 8 likes
  • Account
    Login
    Premium
  • 54793 Views
  • 58 replies
  • 8 likes

Mise à jour de mes coordonnées de Carte Bancaire

PlanPremiumCountryFrance My Question or IssueJe souhaite mettre à jour mes coordonnées bancaires mais quand je vais dans mon profil/abonnement, cette option ne m'est pas proposée. une idée ?

  • Casual Listener
  •   Plan Premium Country France       My Question or Issue Je souhaite mettre à jour mes coordonnées bancaires mais quand je vais dans mon profil/abonnement, cette option n...
  • Rene01
  • Community Legend
  • 531 Views
  • 3 replies
  • 0 likes
  • Account
  • 531 Views
  • 3 replies
  • 0 likes

Can't change country

PlanPremium CountryIndia/USA My Question or IssueI moved to the US and changed my billing method to a US card but I'm still unable to change the country on my account so artists/albums are unavailable because of Indian Spotify licensing. Premium is p...

  • Regular
  • Plan Premium   Country India/USA   My Question or Issue I moved to the US and changed my billing method to a US card but I'm still unable to change the country on my account so artis...
  • rkank
  • Regular
  • 381 Views
  • 2 replies
  • 0 likes
  • Account
  • 381 Views
  • 2 replies
  • 0 likes

Unable to change email address on account

PlanPremiumCountryUnited KingdomDeviceMacbook Pro 2012, Dell Latitude 7480,Operating SystemOS 10.10, Windows 10 My Question or IssueI am unable to follow these instructions: https://support.spotify.com/uk/account_payment_help/account_help/i-want-to-u...

  • Regular
  • Plan Premium Country United Kingdom Device Macbook Pro 2012,  Dell Latitude 7480, Operating System OS 10.10, Windows 10   My Question or Issue I am unable to follow these instruct...
  • utection
  • Regular
  • 803 Views
  • 10 replies
  • 0 likes
  • Account
  • 803 Views
  • 10 replies
  • 0 likes

Superuser Contribution Can I figure out my email address through one of my usernames

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Petya
  • Community Legend
  • 833 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 833 Views
  • 2 replies
  • 0 likes

Superuser Contribution Cant log in

PlanFreeCountryUkDeviceSamsung a40 My Question or IssueI cant log in to spotify, as every time I do log in on wifi, with the correct email and password, I see my spotify home page for a brief moment and then I am returned to the log in page almost im...

  • Casual Listener
  •   Plan Free Country Uk Device Samsung a40     My Question or Issue I cant log in to spotify,  as every time I do log in on wifi, with the correct email and password, I s...
  • Petya
  • Community Legend
  • 866 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Login
    Security
  • 866 Views
  • 3 replies
  • 0 likes

Account issue. Automatically logged out, when signed back in all songs were gone.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Solved thanks

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...
  • Rene01
  • Community Legend
  • 421 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Security
  • 421 Views
  • 3 replies
  • 0 likes

Delete community account

please can I delete my community account thank you

  • Visitor
  • please can I delete my community account thank you
  • Loxer
  • Spotify Star
  • 362 Views
  • 3 replies
  • 0 likes
  • Account
  • 362 Views
  • 3 replies
  • 0 likes

[Account] Well, here comes the problem...again

I got a new PC after my old one crashed. Started loading up spotify after everything else is loaded and this happend.The account is valid.For sure.If you have any idea how to fix this, please do! I dont want to re-do my playlists all over.

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  • Visitor
  • I got a new PC after my old one crashed. Started loading up spotify after everything else is loaded and this happend. The account is valid. For sure. If you have any idea how to fix this, please d...
  • Rene01
  • Community Legend
  • 462 Views
  • 1 replies
  • 0 likes
  • Account
  • 462 Views
  • 1 replies
  • 0 likes

Solved!! Cambio de email y han desaparecido mis playlist

PlanFreeCountry SpainOperating SystemWindows 10 My Question or Issue Hola. Hace poco cambie mi cuenta de correo de mi cuenta de Spotify y ahora no me aparecen mis playlist ni mi nombre de usuario, aparece un codigo raro en su lugar. Tampoco puedo vol...

  • Casual Listener
  • Plan Free Country  Spain Operating System Windows 10   My Question or Issue  Hola. Hace poco cambie mi cuenta de correo de mi cuenta de Spotify y ahora no me aparecen mis playl...
  • fatimagm
  • Casual Listener
  • 1551 Views
  • 8 replies
  • 1 likes
  • Account
    Other
  • 1551 Views
  • 8 replies
  • 1 likes

Solved!! How can i change the account name?

PlanPremiumBrazil DeviceLGOperating SystemAndroid I need to change. 

  • Visitor
  • Plan Premium Brazil   Device LG Operating System Android   I need to change.  
  • Emilia_8
  • Spotify Star
  • 662 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 662 Views
  • 1 replies
  • 0 likes

Premium plan issues

Plan Free Country Italy Device Wiko Harry 2 Operating System Android 8.1.0 ----------------------------------------------- Good morning.I payed for Premium for this month then I unsubscribed the same day, but I'm using the Free plan now! Why? Can you...

  • Visitor
  •   Plan Free Country Italy Device Wiko Harry 2 Operating System Android 8.1.0 ----------------------------------------------- Good morning. I payed for Premium for this month...
  • samm_gross
  • Visitor
  • 335 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 335 Views
  • 2 replies
  • 0 likes

Solved!! Spotify Name Won't Return to Facebook Name

So, as I deactivated my Facebook account briefly and revoked access to Facebook from the apps page (https://www.spotify.com/tw/account/apps/), my Spotify username turned to numbers. That's normal and it has happened to me before when I previously dea...

  • Visitor
  • So, as I deactivated my Facebook account briefly and revoked access to Facebook from the apps page (https://www.spotify.com/tw/account/apps/), my Spotify username turned to numbers. That's normal and...
  • OneByBoo
  • Community Legend
  • 545 Views
  • 1 replies
  • 1 likes
  • Account
    Free
    Other
  • 545 Views
  • 1 replies
  • 1 likes

How do you redeem an ecertificate gift card?

PlanPremiumCountryUSADeviceAnyOperating SystemAny My Question or IssueI have an ecertificate gift card. It has an ecertificate code and a PIN with a QR code that is the ecertificate code. When I go to spotify.com/redeem, it wants a "premium code" and...

  • Newbie
  • Plan Premium Country USA Device Any Operating System Any   My Question or Issue I have an ecertificate gift card.  It has an ecertificate code and a PIN with a QR code that is the...
  • Billy-J
  • Spotify Star
  • 1615 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 1615 Views
  • 1 replies
  • 0 likes

Superuser Contribution Put a profile picture

Hi guys! I’m having a problem to solve this puzzle, somebody please help me! I have no idea how to put a profile picture on. I saw the steps and tried but the app doesn’t give me the option to change or upload one. I tried on the website as well, not...

  • Casual Listener
  • Hi guys! I’m having a problem to solve this puzzle, somebody please help me! I have no idea how to put a profile picture on. I saw the steps and tried but the app doesn’t give me the option to change...
  • Katerina
  • Spotify Legend
  • 1378 Views
  • 8 replies
  • 0 likes
  • Account
  • 1378 Views
  • 8 replies
  • 0 likes

Superuser Contribution Recently Activity and Play History not populating

Plan: PremiumCountry: United States Device(iPhone 8 Plus , Macbook Pro 2017)Operating System(iOS 12.3.2, MacOS Mojave My Question or Issue: In the Overview tab of my profile my recent activity is not showing up. When I also click history in my play q...

  • Casual Listener
  • Plan: Premium Country: United States   Device (iPhone 8 Plus ,  Macbook Pro 2017) Operating System (iOS 12.3.2, MacOS Mojave   My Question or Issue:   In the Overview...
  • Katerina
  • Spotify Legend
  • 1787 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
  • 1787 Views
  • 4 replies
  • 0 likes

All my music has gone, someone else’s is on my account instead!

I None of the below information is required. However, the more you provide the easier it will be for us to try and help.Plan PremiumCountry uk Device(iPhone 6Operating System(iOS 10, My Question or IssueI opened the app this morning and all my music ...

  • Casual Listener
  • I None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country uk    Device (iPhone 6 Operating Sys...
  • Rene01
  • Community Legend
  • 537 Views
  • 3 replies
  • 0 likes
  • Account
  • 537 Views
  • 3 replies
  • 0 likes

change public user name

hey there,will change my user name, not the internal, but the public one. possible?

  • Newbie
  • hey there, will change my user name, not the internal, but the public one. possible?
  • Emilia_8
  • Spotify Star
  • 228 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 228 Views
  • 1 replies
  • 0 likes

Mi otra cuenta ha sido baneada y no entiendo porque

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Okai esto sera largo mi cuenta de spotify la que tengo asosiada con mi facebook ha sido bane...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  O...
  • Rene01
  • Community Legend
  • 541 Views
  • 1 replies
  • 0 likes
  • Free
    Other
    Premium
    Security
    Subscription
  • 541 Views
  • 1 replies
  • 0 likes

my password is blocked and my back-up amail adress is gone.

my girlfriend wanted to use my account. she forgot the password. She entered 3 times a wrong one and blocked my normal account. it was a premium account. the real problem is. I have had the account for a very long time and in that time the back-up em...

  • Casual Listener
  • my girlfriend wanted to use my account. she forgot the password. She entered 3 times a wrong one and blocked my normal account. it was a premium account. the real problem is. I have had the account f...
  • Rene01
  • Community Legend
  • 347 Views
  • 4 replies
  • 1 likes
  • Account
    Login
    Premium
  • 347 Views
  • 4 replies
  • 1 likes

Solved!! How to log into my account on distribution sites

My Question or Issueso, basically a long time ago a friend uploaded a song on spotify and he ''tagged'' me on it, so I figured out as an artist on spotify, even if I didn't even create that account. After a long time I finally decided to claim my acc...

  • Newbie
  •     My Question or Issue so, basically a long time ago a friend uploaded a song on spotify and he ''tagged'' me on it, so I figured out as an artist on spotify, even if I didn't even cre...
  • Luan
  • Spotify Star
  • 1491 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Security
  • 1491 Views
  • 1 replies
  • 0 likes