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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 4040 Views
  • 0 replies
  • 9 likes
  • Security
  • 4040 Views
  • 0 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • chiccawith2cs
  • Visitor
  • 462148 Views
  • 974 replies
  • 110 likes
  • Account
  • 462148 Views
  • 974 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1204513 Views
  • 119 replies
  • 117 likes
  • Account
  • 1204513 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 112510 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 112510 Views
  • 72 replies
  • 12 likes

I can't login to my account PC and mobile

PlanFree/PremiumCountryMalaysiaDevice(Asus TUF gaming FX505GD, Realme Pro 2)Operating System(Android Oreo, Windows My Question or IssueI can't log in into my account on the web player (when I manage to get through it only end shows something went wro...

  • Newbie
  •   Plan Free/Premium Country Malaysia Device (Asus TUF gaming FX505GD, Realme Pro 2) Operating System (Android Oreo, Windows 😎   My Question or Issue I can't log in into my ...
  • Billy-J
  • Spotify Star
  • 487 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
  • 487 Views
  • 1 replies
  • 0 likes

Artist playlist isnt added into stats on Spotify for Artist

CountryUKDeviceAndroid + Windows 10 My Question or Issue My artist playlist isn't added into my stats on Spotify for Artist,The playlist has 460+ followers, and I'm very active in it, adding new tracks often, and I pretty much have it on regularly in...

  • Casual Listener
  • Country UK Device Android + Windows 10   My Question or Issue   My artist playlist isn't added into my stats on Spotify for Artist, The playlist has 460+ followers, and I'm very act...
  • Billy-J
  • Spotify Star
  • 502 Views
  • 1 replies
  • 0 likes
  • Account
  • 502 Views
  • 1 replies
  • 0 likes

Solved!! Can spotify see how many times I have viewed an account?

Can spotify see how many times I have viewed an account? Will this information be stored anywhere? Will the account know how many times I have viewed it?

  • Casual Listener
  • Can spotify see how many times I have viewed an account? Will this information be stored anywhere? Will the account know how many times I have viewed it?
  • Bella_K
  • Composer
  • 2138 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 2138 Views
  • 1 replies
  • 0 likes

Superuser Contribution I cant sign in to my prem account

PlanPreCountryPremiumDeviceInfinix hot 4Operating SystemAndroid My Question or IssueI can't to sign in to my account Why ?? , I have good Internet

  • Regular
  • Plan Pre Country Premium Device Infinix hot 4 Operating System Android   My Question or Issue I can't to sign in to my account  Why ?? , I have good Internet 
  • MafeG
  • Spotify Legend
  • 454 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 454 Views
  • 1 replies
  • 0 likes

I have 2 accounts

I have 2 accounts and I deleted one with the correct email, but i tried putting the email from account 2 to account 1 and it said “This account email already exists” i dont know if its a bug or something.

  • Newbie
  • I have 2 accounts and I deleted one with the correct email, but i tried putting the email from account 2 to account 1 and it said “This account email already exists” i dont know if its a bug or somet...
  • MauriceMV
  • Spotify Star
  • 374 Views
  • 1 replies
  • 0 likes
  • Account
  • 374 Views
  • 1 replies
  • 0 likes

Connecting to Spotify kids without email

PlanPremiumCountrySweden My Question or IssueOkay, so I currently have Premium that I share with hubby. I now want my kids to use Spotify kids. I’m however is logged in via Facebook and in order to login via the Kids app you need to log in via e-mail...

  • Newbie
  • Plan Premium Country Sweden   My Question or Issue Okay, so I currently have Premium that I share with hubby. I now want my kids to use Spotify kids. I’m however is logged in via Facebook&...
  • AdamDamon
  • Spotify Star
  • 567 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 567 Views
  • 1 replies
  • 0 likes

Downgrading from Family To Due without account loss

I currently have a "Family" plan with 2 members. I am the plan manager, my partner the other plan member. I want to downgrade this to the Duo package. On the "downgrade" screen its suggests my partner might lose her account, though it's not clear whe...

  • Newbie
  • I currently have a "Family" plan with 2 members. I am the plan manager, my partner the other plan member. I want to downgrade this to the Duo package. On the "downgrade" screen its suggests my partne...
  • AdamDamon
  • Spotify Star
  • 935 Views
  • 1 replies
  • 0 likes
  • Account
  • 935 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Resetting account

Is there a way to delete all the music that you have saved on your account and start like new?

  • Newbie
  • Is there a way to delete all the music that you have saved on your account and start like new?
  • Alex
  • Spotify Legend
  • 108782 Views
  • 3 replies
  • 2 likes
  • Account
    Other
  • 108782 Views
  • 3 replies
  • 2 likes

Solved!!Superuser Contribution Got `Confirm Email` Email Sent After A Day Of Making My Account

My Question or IssueNot sure if this is just how Spotify works, but I just need some reassurance to make sure nobody has gotten into my account somehow. Does Spotify normally send the "Confirm Email" email to the email you used to create a Spotify ac...

  • Regular
  • My Question or Issue Not sure if this is just how Spotify works, but I just need some reassurance to make sure nobody has gotten into my account somehow. Does Spotify normally send the "Confirm Emai...
  • Kiril
  • Moderator
  • 2521 Views
  • 3 replies
  • 0 likes
  • Account
    Security
  • 2521 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution [Mobile][Your Library] Cancel Artist option

An option to remove a particular artist from all Daily Mixes, Likes, Playlists, etc permanently. A method to completely "Cancel" the artist. For example: I used to like Twenty One Pilots, but I discovered they support the Confederate Flag. As a resul...

  • Casual Listener
  • An option to remove a particular artist from all Daily Mixes, Likes, Playlists, etc permanently.  A method to completely "Cancel" the artist.    For example:  I used to like Twe...
  • MyNameIsJuren
  • Casual Listener
  • 702 Views
  • 2 replies
  • 0 likes
  • Mobile
    Your Library
  • 702 Views
  • 2 replies
  • 0 likes

Superuser Contribution My premium plan is gone

Today I got some kind of weird issue, my facebook account is cannot be logged in by the way when I login with the facebook's email it turn to another account which not have a premium, I cannot see any receipt from this account but the receipt is cont...

  • Newbie
  • Today I got some kind of weird issue, my facebook account is cannot be logged in by the way when I login with the facebook's email it turn to another account which not have a premium, I cannot see an...
  • CarlosE
  • Moderator
  • 421 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 421 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Crashes on Startup in Online Mode after new Phone (Profile?)

PlanPremium (Duo)CountryGermanyDeviceXiaomi 11TOperating SystemAndroid wird MUI 12.5 My Question or IssueI changed my mobile to a new one. Installation done and startet to Login. Directly Crash.Clean Install done, same Problem still.Changed Battery s...

  • Visitor
  • Plan Premium (Duo) Country Germany Device Xiaomi 11T Operating System Android wird MUI 12.5   My Question or Issue I changed my mobile to a new one. Installation done and startet to Lo...
  • Jeremy
  • Spotify Legend
  • 578 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
  • 578 Views
  • 3 replies
  • 0 likes

Superuser Contribution Daily Mixs not updating

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueNon of my Daily Mixes had updated for a long time

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Non of ...
  • Ver
  • Spotify Legend
  • 392 Views
  • 1 replies
  • 1 likes
  • Other
    Premium
  • 392 Views
  • 1 replies
  • 1 likes

Superuser Contribution [Other] Alert when logged in to many times

I was logged into Spotify on my Mac and when I tried to login / play on my iPhone the song would just start and stop. After spending and hour searching the web I came across that you had to logout of one device. If your app can make the songs stop pl...

  • Casual Listener
  • I was logged into Spotify on my Mac and when I tried to login / play on my iPhone the song would just start and stop. After spending and hour searching the web I came across that you had to logout of...
  • Jeremy
  • Spotify Legend
  • 310 Views
  • 3 replies
  • 0 likes
  • Other
  • 310 Views
  • 3 replies
  • 0 likes

Superuser Contribution Playlists of a deleted account

Can I still play playlists of a deceased persons deleted account if I save them by clicking the heart?

  • Newbie
  • Can I still play playlists of a deceased persons deleted account if I save them by clicking the heart? 
  • Jeremy
  • Spotify Legend
  • 443 Views
  • 1 replies
  • 0 likes
  • Account
  • 443 Views
  • 1 replies
  • 0 likes

Superuser Contribution How can I make spotify not forget what songs were already played on shuffle?

PlanFreeCountryUS Device(Android)Operating System My Question or IssueI notice that when I stop playing my shuffled playlist, when I try to resume it later on, it seems the app forgets what songs were previously played and will repeat songs instead o...

  • Casual Listener
  •   Plan Free Country US   Device (Android) Operating System   My Question or Issue I notice that when I stop playing my shuffled playlist, when I try to resume it later on, i...
  • Alex
  • Spotify Legend
  • 490 Views
  • 1 replies
  • 0 likes
  • Free
  • 490 Views
  • 1 replies
  • 0 likes

Cannot Apply Gift Cards

I have a premium account but when I try to apply Gift Card I get the following message. "Unfortunately you can't apply this Premium code on your account. This is likely because you have an existing Premium subscription that cannot be combined with a ...

  • Music Fan
  • I have a premium account but when I try to apply Gift Card I get the following message. "Unfortunately you can't apply this Premium code on your account. This is likely because you have an existing...
  • galaxia
  • Casual Listener
  • 6650 Views
  • 37 replies
  • 0 likes
  • Other
    Premium
    Subscription
  • 6650 Views
  • 37 replies
  • 0 likes

Superuser Contribution Recent activity not visible on my profile

PlanFree CountryPakistan DeviceSamsung A32 Operating SystemAndroid 11 My IssueMy recent activity doesn't show up on my profile even though my listening activity is on. It's not a new issue; it's been like this ever since I set up my account. It seems...

  • Casual Listener
  • Plan Free   Country Pakistan   Device Samsung A32   Operating System Android 11   My Issue My recent activity doesn't show up on my profile even though my listening a...
  • Alex
  • Spotify Legend
  • 1208 Views
  • 1 replies
  • 1 likes
  • Account
    Free
    Other
  • 1208 Views
  • 1 replies
  • 1 likes

Superuser Contribution Layout has changed and I can't find anything - in particular recently played!

I am in a different country and had to change my settings and login again but when I logged in the whole layout has changed and I can't see my recently played albums. I don't know what they were called and I can no longer access them. This new layout...

  • Newbie
  • I am in a different country and had to change my settings and login again but when I logged in the whole layout has changed and I can't see my recently played albums. I don't know what they were call...
  • Alex
  • Spotify Legend
  • 358 Views
  • 1 replies
  • 0 likes
  • Other
  • 358 Views
  • 1 replies
  • 0 likes

Superuser Contribution Recently listened not updating

Recently listened tab (+ recently listened artists) is not updating. I have logged out, downloaded the app again, changed settings back and forth, even tried other devices. Nothing is working

  • Casual Listener
  • Recently listened tab (+ recently listened artists) is not updating. I have logged out, downloaded the app again, changed settings back and forth, even tried other devices. Nothing is working  
  • CarlosE
  • Moderator
  • 429 Views
  • 1 replies
  • 0 likes
  • Account
  • 429 Views
  • 1 replies
  • 0 likes