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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • 11146330189
  • Casual Listener
  • 222408 Views
  • 731 replies
  • 70 likes
  • Account
  • 222408 Views
  • 731 replies
  • 70 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1111546 Views
  • 118 replies
  • 106 likes
  • Account
  • 1111546 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Alex
  • Moderator
  • 58711 Views
  • 61 replies
  • 8 likes
  • Account
    Login
    Premium
  • 58711 Views
  • 61 replies
  • 8 likes

Solved!! Spotify Gift Card PIN unreadable

I recently purchased the $36 Spotify gift card from BIGW but when I peeled the sticker off the PIN code was damaged and cannot be read. I've contacted support many times over the last 48 hours, to no avail, so any response would be greatly appreciate...

  • Casual Listener
  • I recently purchased the $36 Spotify gift card from BIGW but when I peeled the sticker off the PIN code was damaged and cannot be read. I've contacted support many times over the last 48 hours, to no...
  • MattSuda
  • Spotify Star
  • 3018 Views
  • 4 replies
  • 0 likes
  • Other
    Premium
    Subscription
  • 3018 Views
  • 4 replies
  • 0 likes

Spotify stops playing music after everg track

After a recent update of my app, Spotify stops playing a song after everg track. So my phone has to remain with the screen lit up for it to continue to play. But if its on the lock screen it wont continue to play after a song is finished. It also doe...

  • Regular
  • After a recent update of my app, Spotify stops playing a song after everg track. So my phone has to remain with the screen lit up for it to continue to play. But if its on the lock screen it wont con...
  • PetrosKalliontz
  • Regular
  • 333 Views
  • 12 replies
  • 0 likes
  • Premium
  • 333 Views
  • 12 replies
  • 0 likes

Mobile provider subscription

Hi, i have a spotify premium subscription connected to my prepaid deal which will end in a couple of weeks. What will happen with my spotify premium subscrption. I still want to keep it but at the moment can't change any payment details since it is s...

  • Newbie
  • Hi,   i have a spotify premium subscription connected to my prepaid deal which will end in a couple of weeks. What will happen with my spotify premium subscrption. I still want to keep it but ...
  • MattSuda
  • Spotify Star
  • 117 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 117 Views
  • 1 replies
  • 0 likes

cancel subscription

Hi so I've been truing to cancel my account but when I log on to my account it says I'm not on anything and it asked if I want to sign up to Spotify premium. Yet Spotify has been taking $12:99 out a month!!!!!!

  • Newbie
  • Hi so I've been truing to cancel my account but when I log on to my account it says I'm not on anything and it asked if I want to sign up to Spotify premium. Yet Spotify has been taking $12:99 out a ...
  • MattSuda
  • Spotify Star
  • 110 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 110 Views
  • 1 replies
  • 0 likes

Login information has been changed.

All of the sudden my email address and password has been changed. I have spotify family and it won't let me log into my account. Please help me change it back to my email address! It's the same as my user name. . My user name is missford666 but the e...

  • Newbie
  • All of the sudden my email address and password has been changed.  I have spotify family and it won't let me log into my account.  Please help me change it back to my email address!  I...
  • MattSuda
  • Spotify Star
  • 98 Views
  • 1 replies
  • 0 likes
  • Login
    Security
    Subscription
  • 98 Views
  • 1 replies
  • 0 likes

Help now

I've been trying all day.. I got the family plan sent the invite to my husbands phone and it's not allowing him to do anything.. I've tried going to website and again no luck

  • Newbie
  • I've been trying all day.. I got the family plan sent the invite to my husbands phone and it's not allowing him to do anything.. I've tried going to website and again no luck
  • MattSuda
  • Spotify Star
  • 70 Views
  • 1 replies
  • 0 likes
  • Premium
  • 70 Views
  • 1 replies
  • 0 likes

Payment

I was signing up for student discount; however, im in highschool so i couldnt get discount so i backed out of signing up but was still charged. Im not evening getting perks so im mad im stilled charged for it.

  • Newbie
  • I was signing up for student discount; however, im in highschool so i couldnt get discount so i backed out of signing up but was still charged. Im not evening getting perks so im mad im stilled charg...
  • MattSuda
  • Spotify Star
  • 63 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
    Subscription
  • 63 Views
  • 1 replies
  • 0 likes

subscribe to spotify premium and i get charge tiwce

hello i subscribe to spotify premium and i get charge tiwce i have another problem my artist following list dose not load i try everything but could not fix it i try to follow and unfollow the same artist but could not fix it still not load i try to ...

  • Newbie
  • hello i subscribe to spotify premium and i get charge tiwce   i have another problem my artist following list dose not load i try everything but could not fix it i try to follow and unfollow t...
  • MattSuda
  • Spotify Star
  • 80 Views
  • 1 replies
  • 0 likes
  • 80 Views
  • 1 replies
  • 0 likes

Solved!! Subscription

I just added my son to my premium family plan before I cancelled his premium account. Will his premium get cancelled automatically.

  • Newbie
  • I just added my son to my premium family plan before I cancelled his premium account. Will his premium get cancelled automatically.
  • Maxim
  • Spotify Star
  • 143 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 143 Views
  • 1 replies
  • 0 likes

Solved!! Premium Payment

Hi I paid my monthly Premium for Spotify, and it seemed to work, but the next day when I went to use spotify it notified me that the payment hadn't worked. The problem is it's taken my money but won't let me use Spotify. I even received notification ...

  • Newbie
  • Hi  I paid my monthly Premium for Spotify, and it seemed to work, but the next day when I went to use spotify it notified me that the payment hadn't worked.  The problem is it's taken my m...
  • DasPeter
  • Community Legend
  • 187 Views
  • 3 replies
  • 0 likes
  • Premium
  • 187 Views
  • 3 replies
  • 0 likes

New account but no premium offer

hi, i've created a new spotify account and i want to upgrades to premium. spotify offers me 3 months premium for 0,99€. i want to subscribe but when i try to pay with mi credit card appears that message: you have already taken advantage of the free t...

  • Casual Listener
  • hi,   i've created a new spotify account and i want to upgrades to premium.  spotify offers me 3 months premium for 0,99€. i want to subscribe but when i try to pay with mi credit card ap...
  • Erkanspot
  • Newbie
  • 7245 Views
  • 8 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 7245 Views
  • 8 replies
  • 0 likes

Unable to Login

After multiple attempts to reachout to @SpotfiyStatus and @spotfiyCares I have come here for help! I have a premium account and cant access my account on any devices. I have tried to reset Password and when doing so it says that my username/email are...

  • Newbie
  • After multiple attempts to reachout to @SpotfiyStatus and @spotfiyCares I have come here for help! I have a premium account and cant access my account on any devices. I have tried to reset Password a...
  • Maxim
  • Spotify Star
  • 141 Views
  • 3 replies
  • 0 likes
  • Login
    Premium
  • 141 Views
  • 3 replies
  • 0 likes

Help

Well tried singing up with the student for Spotify charged my aunts card twice but it won't except any of the collage info I put in how do I get it to work

  • Newbie
  • Well tried singing up with the student for Spotify charged my aunts card twice but it won't except any of the collage info I put in how do I get it to work
  • DasPeter
  • Community Legend
  • 96 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 96 Views
  • 1 replies
  • 0 likes

Solved!! Delete account and use the username and email again.

Hi. I have an account, but I want to cancel that one and create another because I'm using the wrong email. I've created one by facebook and another with email, so I want to know if I delete this free accounts I'll can take choose the same username an...

  • Regular
  • Hi. I have an account, but I want to cancel that one and create another because I'm using the wrong email. I've created one by facebook and another with email, so I want to know if I delete this free...
  • MCR4EVER
  • Newbie
  • 17838 Views
  • 8 replies
  • 0 likes
  • 17838 Views
  • 8 replies
  • 0 likes

I cant pay the premium

I try to pay student payment but it said that the are is not working or it said that credit card doesnt work, that it doesnt have money; but it has money. What can i do to resolve this.

  • Newbie
  • I try to pay student payment but it said that the are is not working or it said that credit card doesnt work, that it doesnt have money; but it has money. What can i do to resolve this.
  • Tobraham
  • Gig Goer
  • 99 Views
  • 1 replies
  • 0 likes
  • Premium
  • 99 Views
  • 1 replies
  • 0 likes

Solved!! Pay more than the College membership is supposed to

Why am I getting charged $4.99 twice a month instead of once a month

  • Newbie
  • Why am I getting charged $4.99 twice a month instead of once a month
  • Maxim
  • Spotify Star
  • 162 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 162 Views
  • 1 replies
  • 0 likes

Accidentally cleared a playlist

I was trying to copy all songs from a collaborative playlist https://open.spotify.com/user/azuorr/playlist/3NryRStKjbvlYe0tBE9LuH but instead, I accidentally deleted all of the tracks and I'm unable to re-do. There was about 400 songs in the playlist...

  • Newbie
  • I was trying to copy all songs from a collaborative playlist https://open.spotify.com/user/azuorr/playlist/3NryRStKjbvlYe0tBE9LuH but instead, I accidentally deleted all of the tracks and I'm un...
  • Maxim
  • Spotify Star
  • 107 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 107 Views
  • 1 replies
  • 0 likes

I got Premium but yestarday was gone on my android device

Hi, Yesterday I notice that my downloaded playlists on my cell phone was gone and when I checked my account shows I'm still Premium but even if I login out and log in again doesn't recognize I'm Premium, Also, I deleted cache, uninstall and reinstall...

  • Newbie
  • Hi,   Yesterday I notice that my downloaded playlists on my cell phone was gone and when I checked my account shows I'm still Premium but even if I login out and log in again doesn't recognize...
  • Maxim
  • Spotify Star
  • 156 Views
  • 3 replies
  • 0 likes
  • Premium
    Subscription
  • 156 Views
  • 3 replies
  • 0 likes

Pricing for Family Plan

I currently use spotify and so do my family members but we do individually and not as a family. I have been looking into switching us to apple music because even if we signed up with a family plan on spotify, it would be much more expensive. Many onl...

  • Newbie
  • I currently use spotify and so do my family members but we do individually and not as a family. I have been looking into switching us to apple music because even if we signed up with a family plan on...
  • mrwufs
  • Regular
  • 191 Views
  • 3 replies
  • 0 likes
  • Premium
    Subscription
  • 191 Views
  • 3 replies
  • 0 likes