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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

287580 Views

529 replies

34 likes

Account
Free
  • 287580 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13630 Views

6 replies

11 likes

Security
  • 13630 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

540341 Views

990 replies

114 likes

Account
  • 540341 Views
  • 990 replies
  • 114 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129607 Views

74 replies

12 likes

Account
Login
Premium
  • 129607 Views
  • 74 replies
  • 12 likes

7 day free trial instead of 0,99€ for 3 Months

Hi everyone, I wanted to buy my GF the 0,99€ for 3 Months premium but instead the 7 days free premium has been activated. How can I change to the right offer? tia

Newbie

Hi everyone,     I wanted to buy my GF the 0,99€ for 3 Months premium but instead the 7 days free premium has been activated.   How can I change to the right offer?   tia ...

341 Views

0 replies

0 likes

Account
Premium
  • 341 Views
  • 0 replies
  • 0 likes

My Payment Problem

First of all, my english is bad. I'm sorry. I cancel is spotify premium account but I want open spotify premium account. I want payment. When I want payment I encounter a loading screen. I try another browser and I try delete cookies.

Casual Listener

First of all, my english is bad. I'm sorry. I cancel is spotify premium account but I want open spotify premium account. I want payment. When I want payment I encounter a loading screen. I try anothe...

berkanpolat_1

Casual Listener

205 Views

2 replies

0 likes

Premium
  • 205 Views
  • 2 replies
  • 0 likes

Account no longer reflect family plan.

I signed up for the family plan in May. Account has not been charged in June, now my account no longer reflects family OR premium, and get annoying commercials. My wife's account who I added on my family plan is still active. What happened???

Newbie

I signed up for the family plan in May. Account has not been charged in June, now my account no longer reflects family OR premium, and get annoying commercials. My wife's account who I added on my fa...

116 Views

0 replies

0 likes

Account
Premium
  • 116 Views
  • 0 replies
  • 0 likes

Spotify Family - Move in the future

Hello, I want to upgrade my account to a Premium Family account with my family. We all have the same official address now and are in the same country, but from september on I will be in an exchange program in France and my brother will be in Canada. ...

Casual Listener

Hello,   I want to upgrade my account to a Premium Family account with my family. We all have the same official address now and are in the same country, but from september on I will be in an e...

0x412E2047696C

Roadie

1054 Views

3 replies

0 likes

Premium
  • 1054 Views
  • 3 replies
  • 0 likes

Solved!! how to change username

can anyone help please

Newbie

can anyone help please

0x412E2047696C

Roadie

850 Views

2 replies

0 likes

Account
  • 850 Views
  • 2 replies
  • 0 likes

Solved!! Subscribing for spotify premium without credit card?

Is there a possible way to subscribe for spotify premium without a credit card that is issued within the available country?

Casual Listener

Is there a possible way to subscribe for spotify premium without a credit card that is issued within the available country? 

blahblah55

Casual Listener

393 Views

2 replies

0 likes

Account
Premium
Subscription
  • 393 Views
  • 2 replies
  • 0 likes

Solved!! Spotify login goes wrong

I can login on the Spotify website without any problems. But when I want to sign in on my mobile (Windows Phone) or on my computer (Macbook) I receive the notification that my password is wrong. This notification also says 'errorcode 3' (see the pict...

Casual Listener

I can login on the Spotify website without any problems. But when I want to sign in on my mobile (Windows Phone) or on my computer (Macbook) I receive the notification that my password is wrong. This...

User114

Casual Listener

473 Views

4 replies

1 likes

Account
Login
  • 473 Views
  • 4 replies
  • 1 likes

Do not have the option to cancel

I downloaded the Spotify App and I subscribed for the free trail. Then it sent me an email saying that my trail was going to end in a few days and that I was going to be charged $9.99. I didn't understand so I clicked on the link it provided and it t...

Newbie

I downloaded the Spotify App and I subscribed for the free trail. Then it sent me an email saying that my trail was going to end in a few days and that I was going to be charged $9.99. I didn't under...

129 Views

0 replies

0 likes

Subscription
  • 129 Views
  • 0 replies
  • 0 likes

Cant login on my Mac

Hello please can you help me, i can login to my account online but not on my account when i download the program on my mac laptop, even though im using exactly the same details, please can you help me with this as ive just paid for my premium.. TIA

Casual Listener

Hello please can you help me, i can login to my account online but not on my account when i download the program on my mac laptop, even though im using exactly the same details, please can you help m...

Sammyquint28

Casual Listener

155 Views

1 replies

0 likes

Account
  • 155 Views
  • 1 replies
  • 0 likes

paying for someone else spotfied account

I need to remove my exwife spotfiy account, im still getting charged for her account. This is stupid that i can't just contact someone to get this resolved, its nice to know that anyone could use my debit card and could get free spotify and i have no...

Casual Listener

I need to remove my exwife spotfiy account, im still getting charged for her account. This is stupid that i can't just contact someone to get this resolved, its nice to know that anyone could use my ...

KatesHere

Community Legend

918 Views

4 replies

0 likes

Account
  • 918 Views
  • 4 replies
  • 0 likes

Solved!! Cannot Upgrade

unable to upgrade to Premium. When I click on "start my spotify premium" the wheel just spins and doesn't let me go any further to enter payment info. Have cleared cookies. Have reinstalled Spotify but no luck. Is this a Spotify issue or something el...

Regular

unable to upgrade to Premium.  When I click on "start my spotify premium" the wheel just spins and doesn't let me go any further to enter payment info.  Have cleared cookies.  Have rei...

markrex13

Newbie

885 Views

11 replies

0 likes

Premium
  • 885 Views
  • 11 replies
  • 0 likes

How to stop the auto monthly autopayment

guysI tried but am unable to stop the auto deduction from my Visa card. How do I stop this please?

Newbie

guys I tried but am unable to stop the auto deduction from my Visa card. How do I stop this please?

Maxim

Spotify Star

268 Views

1 replies

0 likes

Account
  • 268 Views
  • 1 replies
  • 0 likes

Paid the full price

Wanted to take part in the offer with the 3 months but paid the full price for 1 month, can I get a refund? And if so how do I do that?

Newbie

Wanted to take part in the offer with the 3 months but paid the full price for 1 month, can I get a refund? And if so how do I do that?

Maxim

Spotify Star

219 Views

1 replies

1 likes

Premium
Subscription
  • 219 Views
  • 1 replies
  • 1 likes

I paid for RM2 for 3 months premium for new account but account still free and no receipt

I paid for RM2 for 3 months premium using credit card. My card was charged but the account status is still saying Free Account and I didn't receive any receipt from my purchase in my email. Please help. -Mike

Newbie

I paid for RM2 for 3 months premium using credit card. My card was charged but the account status is still saying Free Account and I didn't receive any receipt from my purchase in my email. Plea...

329 Views

0 replies

1 likes

Subscription
  • 329 Views
  • 0 replies
  • 1 likes

信用卡顯示已付費 卻還是免費狀態

信用卡的主人已先買過三個月19元優惠,後來跟他借信用卡帳號買取同個優惠,頁面曾顯示"您已購買過類似優惠",但簡訊顯示已扣款,我的帳號也一直停留免費狀態,不管是重登入或重新下載都一樣,請問是要怎麼辦QQ

Newbie

信用卡的主人已先買過三個月19元優惠,後來跟他借信用卡帳號買取同個優惠,頁面曾顯示"您已購買過類似優惠",但簡訊顯示已扣款,我的帳號也一直停留免費狀態,不管是重登入或重新下載都一樣,請問是要怎麼辦QQ

Ambivalence

Community Legend

527 Views

1 replies

0 likes

Premium
  • 527 Views
  • 1 replies
  • 0 likes

Unable to signup

Hello, My wife is experiencing some trouble with her signup. She's simply trying to signup with either her Facebook account or email "maud.beha @ gmail.com"When trying to signup via Facebook is says email_already_takenWhen trying to login via Faceboo...

Casual Listener

Hello,    My wife is experiencing some trouble with her signup. She's simply trying to signup with either her Facebook account or email "maud.beha @ gmail.com" When trying to signup via...

Astame

Community Legend

4225 Views

3 replies

0 likes

Account
Login
  • 4225 Views
  • 3 replies
  • 0 likes

Problema con invitación a Spotify Premium for Family

Buenas tardes Hace unos días envié una invitación para Spotify Premium Family, pero la persona a la que se lo envié no puede usarla, le sale una notificación de error, como si hubiese aceptado la inviatción desde itunes(?) He intentado enviarla 2 vec...

Casual Listener

Buenas tardes Hace unos días envié una invitación para Spotify Premium Family, pero la persona a la que se lo envié no puede usarla, le sale una notificación de error, como si hubiese aceptado la inv...

marecilla

Casual Listener

797 Views

2 replies

0 likes

Account
Premium
Subscription
  • 797 Views
  • 2 replies
  • 0 likes