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Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Alberto27
  • Casual Listener
  • 282978 Views
  • 831 replies
  • 88 likes
  • Account
  • 282978 Views
  • 831 replies
  • 88 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1134352 Views
  • 118 replies
  • 107 likes
  • Account
  • 1134352 Views
  • 118 replies
  • 107 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maroryx
  • Visitor
  • 76299 Views
  • 64 replies
  • 9 likes
  • Account
    Login
    Premium
  • 76299 Views
  • 64 replies
  • 9 likes

Premium package

I'm paying for the premium package and im not able to play my music anytime when I'm offline....you all took 9.99 out my account and I'm not able to play my music as advertised.

  • Newbie
  • I'm paying for the premium package and im not able to play my music anytime when I'm offline....you all took 9.99 out my account and I'm not able to play my music as advertised.
  • LordRollin
  • Community Legend
  • 316 Views
  • 1 replies
  • 0 likes
  • Premium
  • 316 Views
  • 1 replies
  • 0 likes

created new account and would like playlist moved over from FB account

I am planning to stop using my Facebook account and so I created a new spotify account and would like to have my premium membership moved over and the playlist as well. Then have the facebook account deleted from spotify. My new account name is dmck2...

  • Newbie
  • I am planning to stop using my Facebook account and so I created a new spotify account and would like to have my premium membership moved over and the playlist as well. Then have the facebook account...
  • LordRollin
  • Community Legend
  • 215 Views
  • 1 replies
  • 0 likes
  • Account
  • 215 Views
  • 1 replies
  • 0 likes

Solved!! free acount no premium

I need to know why my account is free if you did charge my bank last month and this month even not you charge, please help with this topic, I need my premium account for that I have paid is a simple facton

  • Casual Listener
  • I need to know why my account is free if you did charge my bank last month and this month even not you charge, please help with this topic, I need my premium account for that I have paid is a simple ...
  • cybear64-mx
  • Casual Listener
  • 498 Views
  • 6 replies
  • 0 likes
  • Account
    Free
    Premium
  • 498 Views
  • 6 replies
  • 0 likes

I've been charged with the student discount and I can't access premium

I've done the 4.99 deal for college students, but after I paid for premium they told me it's only for current students. Well its summer! I'll be enrolled in the fall but couldn't they have told me before they charged my account? I need my premium or ...

  • Newbie
  • I've done the 4.99 deal for college students, but after I paid for premium they told me it's only for current students. Well its summer! I'll be enrolled in the fall but couldn't they have told me be...
  • osornios
  • Spotify Star
  • 486 Views
  • 6 replies
  • 0 likes
  • 486 Views
  • 6 replies
  • 0 likes

Email address on my account is not mine!

Hi there! I recently noticed that the email address associated with my spotify account is not mine. I can log in via facebook, but am unable to change the email address as my password does not work... presumably because someone else has managed to lo...

  • Casual Listener
  • Hi there!   I recently noticed that the email address associated with my spotify account is not mine.   I can log in via facebook, but am unable to change the email address as my passwo...
  • pagangeek
  • Casual Listener
  • 674 Views
  • 2 replies
  • 0 likes
  • Account
    Security
  • 674 Views
  • 2 replies
  • 0 likes

Listening on "Nexus 5", Not my Device?

Someone is apparently using my account? i keep seeing that someone using a Nexus 5 is using my account to listen to weird Forign Music. Should i change my password? i did change my password, and haven't seen them since, BUT, How did they get it in th...

  • Casual Listener
  • Someone is apparently using my account? i keep seeing that someone using a Nexus 5 is using my account to listen to weird Forign Music.  Should i change my password? i did change my password, an...
  • KatesHere
  • Community Legend
  • 266 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 266 Views
  • 1 replies
  • 0 likes

Solved!! Credit card authorization problem

I recently changed my credit card number but Spotify won't accept it. I checked with my bank (TD) and they said it's due to the $0.01 fee, they don't accept any charges less than 1 dollar. How can I get around this?

  • Casual Listener
  • I recently changed my credit card number but Spotify won't accept it. I checked with my bank (TD) and they said it's due to the $0.01 fee, they don't accept any charges less than 1 dollar. How can I ...
  • 0220673166
  • Newbie
  • 4053 Views
  • 11 replies
  • 0 likes
  • 4053 Views
  • 11 replies
  • 0 likes

Cancel subscription when forgot password and password for the email.

Hello, i just made a new facebook and therefore i have to log in "manually" now after disconnecting the old facebook with spotify.I cant remember what password i used for either the email i used or the spotify account so there is no way for me to cha...

  • Newbie
  • Hello, i just made a new facebook and therefore i have to log in "manually" now after disconnecting the old facebook with spotify. I cant remember what password i used for either the email i used or...
  • MattSuda
  • Spotify Star
  • 783 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 783 Views
  • 1 replies
  • 0 likes

My account this bugged

Good evening! my premium account have this bug,accessing my account by phone my music was gone offlinethen I put to download again, but it downloads only a few %, and starts scoring offline.by windos application so does he already goes offline.what c...

  • Casual Listener
  • Good evening! my premium account have this bug, accessing my account by phone my music was gone offline then I put to download again, but it downloads only a few %, and starts scoring offline. by&...
  • tiago01
  • Casual Listener
  • 186 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 186 Views
  • 1 replies
  • 0 likes

debit card charge

is there a number i can call?

  • Newbie
  • is there a number i can call?
  • Maxim
  • Spotify Star
  • 171 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 171 Views
  • 1 replies
  • 0 likes

Unable to switch country from NZ to Malaysia

Hi, I am a premium subscriber. I wanted to change my country from NZ to Malaysia and I have follow the instruction whereby I have change my payment details to Malaysia's card and select to change my country. Yet I am still in NZ and my next renewal d...

  • Newbie
  • Hi, I am a premium subscriber.  I wanted to change my country from NZ to Malaysia and I have follow the instruction whereby I have change my payment details to Malaysia's card and select to cha...
  • Maxim
  • Spotify Star
  • 210 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 210 Views
  • 1 replies
  • 0 likes

wrong country

For whatever reason, Spotify thought I was in Canada when I signed up. Now my account is stuck showing me in Canada and I can't change it from the account overview page. The only option in the drop down box for country choice is Canada otherwise I'd ...

  • Casual Listener
  • For whatever reason, Spotify thought I was in Canada when I signed up. Now my account is stuck showing me in Canada and I can't change it from the account overview page. The only option in the drop d...
  • Maxim
  • Spotify Star
  • 187 Views
  • 1 replies
  • 0 likes
  • Account
    Free
  • 187 Views
  • 1 replies
  • 0 likes

Solved!! Username

How do I find mine

  • Casual Listener
  • How do I find mine
  • Maxim
  • Spotify Star
  • 294 Views
  • 1 replies
  • 0 likes
  • Account
  • 294 Views
  • 1 replies
  • 0 likes

stuck on ads

I have been using Spotify for over a year now, but yesterday it stopped working. Everytime an ad starts, it just gets stuck. The ad does not play and it won't let me play any more songs. I then have to log out, log back in and play another song. Then...

  • Casual Listener
  • I have been using Spotify for over a year now, but yesterday it stopped working.  Everytime an ad starts, it just gets stuck.  The ad does not play and it won't let me play any more songs. ...
  • dreamusic
  • Newbie
  • 320 Views
  • 3 replies
  • 0 likes
  • Other
  • 320 Views
  • 3 replies
  • 0 likes

Account hi-jacked

My email and password were changed somehow. Fortunately my Spotify application automatically logs in via Facebook, so I still have access to my playlist, and can even access my account settings.However, because of the email/password change, I cannot ...

  • Newbie
  • My email and password were changed somehow.  Fortunately my Spotify application automatically logs in via Facebook, so I still have access to my playlist, and can even access my account settings...
  • LordRollin
  • Community Legend
  • 251 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 251 Views
  • 1 replies
  • 0 likes

Cancel premium

I just want to cancel this premium, I can't get in touch with anyone. This is very frustrating. I tried everything on my phone and it doesn't give me an option to cancel.

  • Newbie
  • I just want to cancel this premium, I can't get in touch with anyone. This is very frustrating. I tried everything on my phone and it doesn't give me an option to cancel.
  • ashsolovely
  • Newbie
  • 205 Views
  • 2 replies
  • 0 likes
  • Premium
  • 205 Views
  • 2 replies
  • 0 likes

Discover Weekly Hasn't updated since 6th of March

My Discovery Weekly playlist hasn't updated since the 6th of March, and I was wondering if there was someone who could help. i saw a similar thread posted a few weeks ago, but there was no solution, other than to make another thread and post my playl...

  • Casual Listener
  • My Discovery Weekly playlist hasn't updated since the 6th of March, and I was wondering if there was someone who could help. i saw a similar thread posted a few weeks ago, but there was no solution, ...
  • SamRoss
  • Casual Listener
  • 325 Views
  • 5 replies
  • 0 likes
  • Premium
  • 325 Views
  • 5 replies
  • 0 likes

Remove a device from my Spotify account

I have Spotify premium and a denon Avr S7100W receiver and I stream music from my iPhone to it. But the problem is my friend has the exact same receiver and once I streamed music to his receiver one evening now when ever I am doing it on mine somethi...

  • Casual Listener
  • I have Spotify premium and a denon Avr S7100W receiver and I stream music from my iPhone to it. But the problem is my friend has the exact same receiver and once I streamed music to his receiver one ...
  • Toddham40
  • Casual Listener
  • 349 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 349 Views
  • 2 replies
  • 0 likes

Facebook is not connecting.

I have tried everything. I have looked on every solution, everything and everytime I try, from my iPad, to MacBook, to iPhone. I even tried it on my old iPhone, my iPad mini, etc. I cannot connect facebook to my account. What is happening?...

  • Newbie
  • I have tried everything. I have looked on every solution, everything and everytime I try, from my iPad, to MacBook, to iPhone. I even tried it on my old iPhone, my iPad mini, etc. I cannot connect fa...
  • MichaelW
  • Community Legend
  • 244 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 244 Views
  • 1 replies
  • 0 likes

Solved!! Deletion

It has been over 3 days and Spotify still has not deleted my account. I asked them through the contact from. Please help!!!!

  • Visitor
  • It has been over 3 days and Spotify still has not deleted my account. I asked them through the contact from. Please help!!!!
  • user-removed
  • Not applicable
  • 355 Views
  • 4 replies
  • 0 likes
  • Account
    Other
  • 355 Views
  • 4 replies
  • 0 likes