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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80365 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
653714 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
734138 Views
18 replies
29 likes
I have been a premium member since September 2014, yet I have been unable to logon to Spotify via Facebook for the past 2 days. I have written several messages that have gone unanswered which I deduct to terrible customer service! My Facebook account...
I have been a premium member since September 2014, yet I have been unable to logon to Spotify via Facebook for the past 2 days. I have written several messages that have gone unanswered which I deduc...
Community Legend
283 Views
1 replies
0 likes
I cancelled my Premium subscription last week. After I did so, I am unable to play any spotify song, either in my playlists or while browsing. When I click play, the desktop player (on two computers) looks like it is rapidly cycling through whatever ...
I cancelled my Premium subscription last week. After I did so, I am unable to play any spotify song, either in my playlists or while browsing. When I click play, the desktop player (on two c...
Regular
334 Views
2 replies
0 likes
My account has been hacked keeps playing Spanish music on a Chinese device or devices they have replaced my email with theirs and changed my password so I can't even contact spotify or cancel my subscription because I don't know the password
My account has been hacked keeps playing Spanish music on a Chinese device or devices they have replaced my email with theirs and changed my password so I can't even contact spotify or cancel my subs...
Spotify Star
277 Views
1 replies
0 likes
I used my old card to buy a premium.but when i was trying to update it with a new credit card,it wont go through. It says "ooopps...."Im pretty much sure that my card is working.I tried it for more than a week now.still getting the same result.
I used my old card to buy a premium.but when i was trying to update it with a new credit card,it wont go through. It says "ooopps...." Im pretty much sure that my card is working. I tried it for mo...
Community Legend
266 Views
1 replies
0 likes
Hi, my spotify account has been hacked and they've changed the email and password. Please help.
Hi, my spotify account has been hacked and they've changed the email and password. Please help.
Community Legend
262 Views
1 replies
0 likes
I see now that i have paid tree times for spotify premium...two times you have charged me the 09 april and one more time today. And i really want the refund.
I see now that i have paid tree times for spotify premium...two times you have charged me the 09 april and one more time today. And i really want the refund.
Community Legend
381 Views
4 replies
0 likes
Hello,I live in Poland and I want to subscribe spotify premium. On a daily I am using credit card from UK and because of that, when I am starting subscription I have to switch my country to UK a pay higher price for subscription (in pounds, not PLN)....
Hello, I live in Poland and I want to subscribe spotify premium. On a daily I am using credit card from UK and because of that, when I am starting subscription I have to switch my country to UK a pa...
Community Legend
493 Views
1 replies
0 likes
My service provider pays for my premium Spotify how ever it's been linked to my partners account and I would like to know how to unlink his Spotify account so that I Can add my own account
My service provider pays for my premium Spotify how ever it's been linked to my partners account and I would like to know how to unlink his Spotify account so that I Can add my own account
Community Legend
306 Views
1 replies
0 likes
March 31st, I purchased the premium package for Spotify to be online all the time and have unlimited skips etc, the promotion was $0.99 for the first 3 months, and $11.99 every month from then on. I was charged $11.99 when I chose the $0.99 for the f...
March 31st, I purchased the premium package for Spotify to be online all the time and have unlimited skips etc, the promotion was $0.99 for the first 3 months, and $11.99 every month from then on. I ...
Community Legend
1146 Views
13 replies
0 likes
Hi! I have a problem with my acc, because i don't have subscribtion from 10.2015 and after half a year Spotify ourself took cash from my card and acc still is free?I don't want any premium account, but spotify took my cash from card without my allow.
Hi! 🙂 I have a problem with my acc, because i don't have subscribtion from 10.2015 and after half a year Spotify ourself took cash from my card and acc still is free? I don't want any premium ac...
Community Legend
183 Views
1 replies
0 likes
My account was recently hacked and i emailed spotify support about it, earlier tonight i got an email from noreply@salesforce.com, with the title support@spotify.com. They asked for my earliest premium receipt and also the last 4 of my CC. Is this em...
My account was recently hacked and i emailed spotify support about it, earlier tonight i got an email from noreply@salesforce.com, with the title support@spotify.com. They asked for my earliest premi...
Community Legend
777 Views
2 replies
0 likes
Hi! I made a public Playlist and if you search for it, it doesnt show up.the playlist is: SNKCOMIC //Jonny
Hi! I made a public Playlist and if you search for it, it doesnt show up. the playlist is: SNKCOMIC // Jonny
Spotify Star
482 Views
1 replies
0 likes
I'm looking at cancelling my subscription but wondering if it deactivates premium straight away or if I can keep premium until the next payment falls due?I pay on the 5th of each month so if i cancel today will my account still be active until the da...
I'm looking at cancelling my subscription but wondering if it deactivates premium straight away or if I can keep premium until the next payment falls due? I pay on the 5th of each month so if i canc...
Community Legend
289 Views
1 replies
0 likes
Hi,The email and password used for the account was changed during the night. I would like to change the mail back so i can recover the password and change it.
Hi, The email and password used for the account was changed during the night. I would like to change the mail back so i can recover the password and change it.
Community Legend
594 Views
1 replies
0 likes
In the guide it says go to "Spotify" in menu bar; select "preferences," then click on "Facebook" under the "Social" heading. Unfortunately there is no "Facebook" under the "Social" heading. If I click on the "FIND FRIENDS" link, a window opens that s...
In the guide it says go to "Spotify" in menu bar; select "preferences," then click on "Facebook" under the "Social" heading. Unfortunately there is no "Facebook" under the "Social" heading. ...
Community Legend
252 Views
1 replies
0 likes
Hello, I have a problem.I'm living in Poland, but I come from Italy. I would like to change my country in the option, but I can't because I can't select nothing.I booth Spotify in Italy. Please help me. Ciao
Hello, I have a problem. I'm living in Poland, but I come from Italy. I would like to change my country in the option, but I can't because I can't select nothing. I booth Spotify in Italy. Please h...
Community Legend
292 Views
1 replies
0 likes
Well my debt card was janky for a while, so spotify went through some failed payments on my account. After I got it all settled and done, for some reason the web player on my chromebook is acting all janky for some reason. It won't let me go back in ...
Well my debt card was janky for a while, so spotify went through some failed payments on my account. After I got it all settled and done, for some reason the web player on my chromebook is acting all...
Roadie
260 Views
1 replies
0 likes
Wondering if someone can help with an odd problem. I can't remember my spotify password and can't reset as I no longer have access to the email account it is linked to (cancelled after multiple hack/spam output). It seems to be a bit of a Chicken and...
Wondering if someone can help with an odd problem. I can't remember my spotify password and can't reset as I no longer have access to the email account it is linked to (cancelled after multipl...
Casual Listener
361 Views
2 replies
0 likes
I'm trying to log in to Spotify, but whenever I try to log in, it either crashes immediately, or when I do get in, it boots me right back out saying my country doesn't match the one in my profile. I'm from canada, but spotify is telling me it's set t...
I'm trying to log in to Spotify, but whenever I try to log in, it either crashes immediately, or when I do get in, it boots me right back out saying my country doesn't match the one in my profile. &...
Community Legend
397 Views
1 replies
0 likes
I cant find Spotify Premium RM14.90 / month link to renew my account
I cant find Spotify Premium RM14.90 / month link to renew my account
Casual Listener
1099 Views
4 replies
0 likes
