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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 2939 Views
  • 0 replies
  • 8 likes
  • Security
  • 2939 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 455604 Views
  • 973 replies
  • 109 likes
  • Account
  • 455604 Views
  • 973 replies
  • 109 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1202023 Views
  • 119 replies
  • 116 likes
  • Account
  • 1202023 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 110276 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 110276 Views
  • 72 replies
  • 12 likes

Ps4 log in abroad

I can not login into my account using my ps4 please help me . I tried to change the country to Germany but it won't let me ... usa and portugal are the only option

  • Newbie
  • I can not login into my account using my ps4 please help me . I tried to change the country to Germany but it won't let me ... usa and portugal are the only option
  • 114 Views
  • 0 replies
  • 0 likes
  • Login
  • 114 Views
  • 0 replies
  • 0 likes

Premium not working

Just paid for my 3 month subscription but the app keeps saying that I don't have premium. I've got the bill and in the website says I'm premium. Very annoying. I reset it the Pp 3 times and nothing. Waste of money and time.

  • Casual Listener
  • Just paid for my 3 month subscription but the app keeps saying that I don't have premium. I've got the bill and in the website says I'm premium. Very annoying. I reset it the Pp 3 times and nothing. ...
  • Lauritacasares
  • Casual Listener
  • 346 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 346 Views
  • 4 replies
  • 0 likes

Incorrect billing / incorrect value / incorrect premium subscription value

Good MorningIn my application appeared the following information: Spotify by 1.99 ( reais - Brazil ) for 3 months for experience.But spotify charged me R $ 14.99 ( reais - Brazil ) What should I do to ensure the promotion ?Since only signed for attra...

  • Visitor
  • Good Morning In my application appeared the following information: Spotify by 1.99 ( reais - Brazil ) for 3 months for experience. But spotify charged me R $ 14.99 ( reais - Brazil ) What shoul...
  • 100 Views
  • 0 replies
  • 0 likes
  • Premium
    Subscription
  • 100 Views
  • 0 replies
  • 0 likes

Account country changed.

Hey my account was a free US spotify account and somehow it changed country and switched it to NL after i redeemed a voucher all by itself and I cant change it back to US. As a result, half my playlist dont play music anymore and skip over and nothin...

  • Casual Listener
  • Hey my account was a free US spotify account and somehow it changed country and switched it to NL after i redeemed a voucher all by itself and I cant change it back to US. As a result, half my playli...
  • soofuzz
  • Casual Listener
  • 167 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
    Unlimited
  • 167 Views
  • 2 replies
  • 0 likes

Quiero borrar permanentemente mi cuenta de Spotify

¡Hola! Tengo dos cuentas y me gustaría cerrar esta. Espero su respuesta con rápida atención. ¡Gracias!

  • Visitor
  • ¡Hola!   Tengo dos cuentas y me gustaría cerrar esta.   Espero su respuesta con rápida atención. ¡Gracias!
  • adrianamurillo9
  • Newbie
  • 324 Views
  • 1 replies
  • 0 likes
  • Account
  • 324 Views
  • 1 replies
  • 0 likes

No puedo ser Premium, ayuda!

Ayuda... Tratando de contratar me aparecia "intentelo de nuevo" total que me cobraron 4 veces y aun no tengo Premim.

  • Newbie
  • Ayuda... Tratando de contratar me aparecia "intentelo de nuevo" total que me cobraron 4 veces y aun no tengo Premim.
  • 119 Views
  • 0 replies
  • 0 likes
  • Free
  • 119 Views
  • 0 replies
  • 0 likes

Ad said .99 charged 10$ Spotify Premium

I was watching youtube and saw a advertisement for spotify come up saying that they had 3 months of premium spotify for 99 cents. I clicked the ad and proceed to purchase it but was charged 10 dollars rather than 1. When realising I was charged 10 do...

  • Casual Listener
  • I was watching youtube and saw a advertisement for spotify come up saying that they had 3 months of premium spotify for 99 cents. I clicked the ad and proceed to purchase it but was charged 10 dollar...
  • mearman123
  • Casual Listener
  • 312 Views
  • 4 replies
  • 0 likes
  • Premium
  • 312 Views
  • 4 replies
  • 0 likes

Solved!! switching country

i moved to Canada from Australia when i follow the instructions to change country i select canada and then put in my canadian card details and it says my cad is not from a spotify country heres the screnshot http://prntscr.com/b9j4b0 im 100% putting ...

  • Casual Listener
  • i moved to Canada from Australia   when i follow the instructions to change country   i select canada and then put in my canadian card details and it says my cad is not from a spotify c...
  • anthonyjmaher
  • Casual Listener
  • 350 Views
  • 2 replies
  • 0 likes
  • Account
    Subscription
  • 350 Views
  • 2 replies
  • 0 likes

Can't Subscribe to premium on Iphone?

Not sure what to do, every time the unlock premium notification pops up on the app and i click it nothing happens? i have money on itunes? In need of help

  • Casual Listener
  • Not sure what to do, every time the unlock premium notification pops up on the app and i click it nothing happens? i have money on itunes? In need of help
  • Blake30
  • Casual Listener
  • 208 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 208 Views
  • 2 replies
  • 0 likes

Solved!! Why I'm not getting the same promo offer as my friend?

This morning my friend got an email that said something like "we miss you and we want you back", and offered him 3 months of premium for $6.00USD. He forwarded the email to me and when I click the link it redirects me to the regular 1 month for $6.00...

  • Visitor
  • This morning my friend got an email that said something like "we miss you and we want you back", and offered him 3 months of premium for $6.00USD. He forwarded the email to me and when I click the li...
  • user-removed
  • Not applicable
  • 228 Views
  • 2 replies
  • 0 likes
  • Premium
    Subscription
  • 228 Views
  • 2 replies
  • 0 likes

Code for Family is saying "invalid"

My daughter signed us up for spotify Family and my other daughter and my wife have no issues but every time I have tried, it tells me that the code is invalid. I used the link from Spotify that inputs the code automatically and that won't even work. ...

  • Newbie
  • My daughter signed us up for spotify Family and my other daughter and my wife have no issues but every time I have tried, it tells me that the code is invalid. I used the link from Spotify that input...
  • osornios
  • Spotify Star
  • 406 Views
  • 1 replies
  • 0 likes
  • Premium
  • 406 Views
  • 1 replies
  • 0 likes

Can't login into my facebook account

I have tried everything from eraising it from my apps on facebook and I have also tried to sign up with my facebook to see if my account was terminated, but it says that email is already taken. When I click on "forgot my password" I get that my email...

  • Casual Listener
  • I have tried everything from eraising it from my apps on facebook and I have also tried to sign up with my facebook to see if my account was terminated, but it says that email is already taken. When ...
  • osornios
  • Spotify Star
  • 170 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 170 Views
  • 1 replies
  • 0 likes

PayPal paying problems.

I'll explain. I have two spotify accounts. I used one with premium paying 9'99€/month via PayPal.Yesterday I canceled my premium after 3 months. Now I wanted to change to my other account and pay the 0,99€ Summer offer. I arrive to the pay screen on ...

  • Casual Listener
  • I'll explain. I have two spotify accounts. I used one with premium paying 9'99€/month via PayPal. Yesterday I canceled my premium after 3 months. Now I wanted to change to my other account and pay t...
  • osornios
  • Spotify Star
  • 179 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 179 Views
  • 1 replies
  • 0 likes

Error con la promoción de 3 meses por 9 pesos en México

Hace algunos días tome la promoción de 3 meses por 9 pesos en México, sin yo haber sido antes premium. Ingresé mis datos y los de la tarjeta y todo están bien, pero al momento de que me llegó el recibo de pago a mi correo no me hicieron válida la pro...

  • Newbie
  • Hace algunos días tome la promoción de 3 meses por 9 pesos en México, sin yo haber sido antes premium. Ingresé mis datos y los de la tarjeta y todo están bien, pero al momento de que me llegó el reci...
  • 618 Views
  • 0 replies
  • 2 likes
  • Premium
    Subscription
  • 618 Views
  • 0 replies
  • 2 likes

Subcribed and payed three times but no premium

I dont know what do to solve this, i cant get premium but my card transactions still comes up as i payed three times for the three month subscription yet i still aint showing up as a premium user

  • Casual Listener
  • I dont know what do to solve this, i cant get premium but my card transactions still comes up as i payed three times for the three month subscription yet i still aint showing up as a premium user
  • osornios
  • Spotify Star
  • 165 Views
  • 2 replies
  • 0 likes
  • Premium
    Subscription
  • 165 Views
  • 2 replies
  • 0 likes

Solved!! Spotify Account hacked

My account has been hacked, Some douchebag with an iPhone 4 keeps connectiong to my account, I changed my password but my session is surely cached in his device... That's stupid How the hell do I block /remove this guy?????

  • Regular
  • My account has been hacked,    Some douchebag with an iPhone 4 keeps connectiong to my account, I changed my password but my session is surely cached in his device... That's stupid &nbsp...
  • osornios
  • Spotify Star
  • 639 Views
  • 5 replies
  • 1 likes
  • Account
    Login
    Premium
    Security
    Subscription
  • 639 Views
  • 5 replies
  • 1 likes

Subcription still free and too many charges

I just payed my subscription ut it charged me on my credit card like 6 times and it still says im a free user im concerned more over the charges than my account still being free thought, Please Help Thank you in advance

  • Casual Listener
  • I just payed my subscription ut it charged me on my credit card like 6 times and it still says im a free user im concerned more over the charges than my account still being free thought, Please Help ...
  • EduardoMX00
  • Casual Listener
  • 197 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 197 Views
  • 2 replies
  • 0 likes

Error code 3!! Please help

My spotify account wont like me sign in and pay my bill!!! Its logged me out off every account i've tried everything how can i pay it and get my account back!!! All its saying is (error code 3) please help!!!!!

  • Casual Listener
  • My spotify account wont like me sign in and pay my bill!!! Its logged me out off every account i've tried everything how can i pay it and get my account back!!! All its saying is (error code 3) pleas...
  • Beccamay93
  • Casual Listener
  • 346 Views
  • 4 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 346 Views
  • 4 replies
  • 0 likes

Disappearing Account

I signed up for the free month of premium a month ago and logged on today to cancel it before it charged me. When I opened spotify, I was logged out. When I tried to log in, it said that my username/password was incorrect. When I tried to do a passwo...

  • Visitor
  • I signed up for the free month of premium a month ago and logged on today to cancel it before it charged me.  When I opened spotify, I was logged out.  When I tried to log in, it said that ...
  • user-removed
  • Not applicable
  • 120 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 120 Views
  • 1 replies
  • 0 likes

Mine and someone elses account seemd mixed up together - very strange

No idea how this happend but this is what is happening now: When I open Spotify and log in on my work Macbook, It logs in ok, except that the name on the top right button is my girlfriends account name. When I click on this button and go to Profile, ...

  • Casual Listener
  • No idea how this happend but this is what is happening now: When I open Spotify and log in on my work Macbook, It logs in ok, except that the name on the top right button is my girlfriends account na...
  • Chastinc
  • Newbie
  • 561 Views
  • 5 replies
  • 0 likes
  • 561 Views
  • 5 replies
  • 0 likes