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Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 420226 Views
  • 965 replies
  • 108 likes
  • Account
  • 420226 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1185885 Views
  • 119 replies
  • 116 likes
  • Account
  • 1185885 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • twiggypopclaudia
  • Visitor
  • 103268 Views
  • 69 replies
  • 10 likes
  • Account
    Login
    Premium
  • 103268 Views
  • 69 replies
  • 10 likes

Want a refund for this month

My student discount expired and before I could renew they charged me the standard rate. I'd like to be refunded so I may renew my student discount.

  • Visitor
  • My student discount expired and before I could renew they charged me the standard rate. I'd like to be refunded so I may renew my student discount.
  • user-removed
  • Not applicable
  • 213 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 213 Views
  • 1 replies
  • 0 likes

New Spotify Price for Family Package

Hello Community, I have read that Spotify will change the Price for Spotify Family from 29,95 EUR to the 14,95 EUR. So I use the Family Package at ENd of the Year 2015. But in my Account Details I see that Spotify has made no change of price. Is this...

  • Newbie
  • Hello Community,   I have read that Spotify will change the Price for Spotify Family from 29,95 EUR to the 14,95 EUR.   So I use the Family Package at ENd of the Year 2015. But in my Ac...
  • Maxim
  • Spotify Star
  • 385 Views
  • 3 replies
  • 1 likes
  • Account
  • 385 Views
  • 3 replies
  • 1 likes

Solved!! Reduced Premium Family Plan Pricing Now $14.95/month US

I've had a Family Premium plan and have been paying $19.95/month, and just saw that's it's now reduced to $14.95/month. Will this price reduction automatically be applied to current Premium subscribers?

  • Casual Listener
  • I've had a Family Premium plan and have been paying $19.95/month, and just saw that's it's now reduced to $14.95/month. Will this price reduction automatically be applied to current Premium subscribe...
  • drjoebav
  • Casual Listener
  • 457 Views
  • 2 replies
  • 0 likes
  • Premium
  • 457 Views
  • 2 replies
  • 0 likes

Premium subscription

If I use the 3 month offer at $.99 can I then proceed to use my student discount

  • Newbie
  • If I use the 3 month offer at $.99 can I then proceed to use my student discount
  • user-removed
  • Not applicable
  • 117 Views
  • 1 replies
  • 0 likes
  • Premium
  • 117 Views
  • 1 replies
  • 0 likes

Canceled premium subscription but charged for another month

I canceled my premium account in April but was billed again on May 19 for another month.I want to contact someone but it is annoyingly difficult to find a way to simply e-mail or get help online.All I can find is a street address in New York and inst...

  • Casual Listener
  • I canceled my premium account in April but was billed again on May 19 for another month. I want to contact someone but it is annoyingly difficult to find a way to simply e-mail or get help online. ...
  • mlstutz
  • Casual Listener
  • 303 Views
  • 2 replies
  • 0 likes
  • Account
  • 303 Views
  • 2 replies
  • 0 likes

Change from Telia Family subscription to regular Family- how?

I currently have a Family subscription from Spotify owner/investor, swedish telecom companay Telia (4 usrers 199 SEK).With the new prices a regular Family account is now cheaper (6 users 149 SEK).How do I change over from a Telia account to a regular...

  • Music Fan
  • I currently have a Family subscription from Spotify owner/investor, swedish telecom companay Telia (4 usrers 199 SEK). With the new prices a regular Family account is now cheaper (6 users 149 SEK). ...
  • 184 Views
  • 0 replies
  • 0 likes
  • Account
    Subscription
  • 184 Views
  • 0 replies
  • 0 likes

lost my account

Okay from the beginning. Just got at new phone and installed spotify on it.Couldnt remember my username så typed in my email and hitted lost password. The realised that my spotify account is bound to another email (also the subscription)This is an em...

  • Newbie
  • Okay from the beginning.   Just got at new phone and installed spotify on it. Couldnt remember my username så typed in my email and hitted lost password.   The realised that my spotify...
  • user-removed
  • Not applicable
  • 172 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 172 Views
  • 1 replies
  • 0 likes

Where do I find this offer?

I found an advert that displayed spotify premium for three months for £0.99. I even screen spotted to prove it's not the £9.99 one!

  • Regular
  • I found an advert that displayed spotify premium for three months for £0.99. I even screen spotted to prove it's not the £9.99 one!
  • user-removed
  • Not applicable
  • 239 Views
  • 4 replies
  • 0 likes
  • Subscription
  • 239 Views
  • 4 replies
  • 0 likes

Delete account

I want to delete mu account

  • Casual Listener
  • I want to delete mu account
  • Nikaurys21
  • Casual Listener
  • 161 Views
  • 1 replies
  • 2 likes
  • Login
  • 161 Views
  • 1 replies
  • 2 likes

My account being jacked

Ok so we have a quite intricate problem on our hands here. My account keeps getting the message that it's been paused cause it's being used somewhere else. Now I know for a fact the only other devices my spotify has ever been used on is my phone and ...

  • Newbie
  • Ok so we have a quite intricate problem on our hands here.   My account keeps getting the message that it's been paused cause it's being used somewhere else. Now I know for a fact the only oth...
  • user-removed
  • Not applicable
  • 184 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 184 Views
  • 1 replies
  • 0 likes

Spotify family trouble

My wife just has premium Spotify family, and then invite me as family member, but the trouble is, i can't accept the invitation, its written that i am not in same country with my wife, any solution?

  • Newbie
  • My wife just has premium Spotify family, and then invite me as family member, but the trouble is, i can't accept the invitation, its written that i am not in same country with my wife, any solution?
  • pattont
  • Music Fan
  • 289 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 289 Views
  • 3 replies
  • 0 likes

Spotify family problem

Hey, I've got a problem with spotify family, i bought it today and want to add my brother but when he tries go use the code he got message "We can not add you to the Premium plan for the family, because your account has to be registered in the same c...

  • Newbie
  • Hey,  I've got a problem with spotify family, i bought it today and want to add my brother but when he tries go use the code he got message "We can not add you to the Premium plan for the famil...
  • pattont
  • Music Fan
  • 282 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
    Subscription
  • 282 Views
  • 1 replies
  • 0 likes

He pagado por spotify premium pero aparezco como free

Recientemente me hice una cuenta en spotify y cogí la oferta de 3 meses por 99 céntimos. Me daba error al intentar pagarla pero aun así el dinero ha sido retirado de mi cuenta sin que me manden correo de confirmación y sin convertir mi cuenta en prem...

  • Casual Listener
  • Recientemente me hice una cuenta en spotify y cogí la oferta de 3 meses por 99 céntimos. Me daba error al intentar pagarla pero aun así el dinero ha sido retirado de mi cuenta sin que me manden corre...
  • OviiiOne
  • Community Legend
  • 365 Views
  • 5 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 365 Views
  • 5 replies
  • 0 likes

No option for 9,99 for three months

Im currently living in Germany and hear the advertisement for three months for 9,99 the last day. I would like to subscribe to this, however i cannot find this option when i want to upgrade my subscription.

  • Casual Listener
  • Im currently living in Germany and hear the advertisement for three months for 9,99 the last day. I would like to subscribe to this, however i cannot find this option when i want to upgrade my subscr...
  • osornios
  • Spotify Star
  • 207 Views
  • 3 replies
  • 0 likes
  • Premium
    Subscription
  • 207 Views
  • 3 replies
  • 0 likes

I want to change my access to spotify (No facebook access but email)

Hello All, I started to use Spotify by using my facebook account, I don´t want to use facebok account anymore.Instead I want to use my email to access it, how can I do it? BR //Rubén

  • Newbie
  • Hello All,   I started to use Spotify by using my facebook account, I don´t want to use facebok account anymore. Instead I want to use my email to access it, how can I do it?   BR...
  • user-removed
  • Not applicable
  • 149 Views
  • 1 replies
  • 0 likes
  • Account
  • 149 Views
  • 1 replies
  • 0 likes

Premium Spotify on Playstation

i bought Spotify Premium on the Playstation but cannot get it on the desktop or phone? ive tried uninstalling the app on both the desktop and phone.

  • Casual Listener
  • i bought Spotify Premium on the Playstation but cannot get it on the desktop or phone? ive tried uninstalling the app on both the desktop and phone. 
  • osornios
  • Spotify Star
  • 368 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 368 Views
  • 3 replies
  • 0 likes

Where do I add a user to my Family Plan, I already have 1 additional

Currently Have had a family plan with Myself and one other. Now since the family plan has been upgraded to include 6 accounts for the same rate, I would like to add one more user in the household. I can see where my one user is on my account, but I a...

SpotifyScreenshot.JPG
  • Newbie
  • Currently Have had a family plan with Myself and one other.  Now since the family plan has been upgraded to include 6 accounts for the same rate, I would like to add one more user in the househo...
  • pattont
  • Music Fan
  • 368 Views
  • 1 replies
  • 2 likes
  • Premium
  • 368 Views
  • 1 replies
  • 2 likes

Playing playlist offline

Hi. All my Playoists are marked with green on my Samsung cell phone app. When I press to play a song, I get a notice saying"This track is not available." I also get a notice that says I am offline, but I am connected to the internet. The answer is pr...

  • Music Fan
  • Hi. All my Playoists are marked with green on my Samsung cell phone app. When I press to play a song, I get a notice saying"This track is not available." I also get a notice that says I am offline, b...
  • 907 Views
  • 0 replies
  • 0 likes
  • Premium
  • 907 Views
  • 0 replies
  • 0 likes

Move main account in Family plan

HiI want to move the main paying account in a new family subscription to another account. Can this be done?My son has used my account for the last year so my account is now full of his history etc. I would like to clear my account and reset it back t...

  • Visitor
  • Hi I want to move the main paying account in a new family subscription to another account. Can this be done? My son has used my account for the last year so my account is now full of his history et...
  • 122 Views
  • 0 replies
  • 0 likes
  • Premium
  • 122 Views
  • 0 replies
  • 0 likes

Solved!! Subscription ask

Hello everyone! I heard about that summer sale, that i just have to only pay 0.99 Euros for three month. I've just bought it. So itt will be expired in August, but after that I don't want a premium account. However it tells me that after 23th August ...

  • Newbie
  • Hello everyone!   I heard about that summer sale, that i just have to only pay 0.99 Euros for three month. I've just bought it. So itt will be expired in August, but after that I don't want a ...
  • leannmorgann13
  • Newbie
  • 235 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 235 Views
  • 1 replies
  • 0 likes