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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8959 Views
  • 1 replies
  • 9 likes
  • Security
  • 8959 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 480710 Views
  • 979 replies
  • 111 likes
  • Account
  • 480710 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210585 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210585 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120704 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120704 Views
  • 72 replies
  • 12 likes

Country Options

I am in a different country then what my profile says but the actual down arrow is not allowing me to chose any other country besides the USA. I have tried two different browsers. Anyone have this problem?

  • Newbie
  • I am in a different country then what my profile says but the actual down arrow is not allowing me to chose any other country besides the USA. I have tried two different browsers. Anyone have this pr...
  • anjieeeeeeeeee
  • Roadie
  • 208 Views
  • 1 replies
  • 0 likes
  • Account
  • 208 Views
  • 1 replies
  • 0 likes

I can't buy the 3 month subscription

Everytime I try to buy the 3 months trial for 0.99€ it directly goes back to the main spotify page ..Does anyone knows a solution?

  • Casual Listener
  • Everytime I try to buy the 3 months trial for 0.99€ it directly goes back to the main spotify page .. Does anyone knows a solution?
  • jesred2001
  • Casual Listener
  • 250 Views
  • 2 replies
  • 0 likes
  • Premium
  • 250 Views
  • 2 replies
  • 0 likes

Payment problems

I'm traveling right now and I just found out from spotify that my credit card payment did not go through, Long story why but I'll sort it out as soon as I get back. My question is will Spotify terminate or freeze my account this month before I return...

  • Newbie
  • I'm traveling right now and I just found out from spotify that my credit card payment did not go through, Long story why but I'll sort it out as soon as I get back. My question is will Spotify termin...
  • 111 Views
  • 0 replies
  • 0 likes
  • Account
  • 111 Views
  • 0 replies
  • 0 likes

spotify account

i am a spotify user. spotify took their money for my premium account out of my bank account yesterday but my spotify account says im using free. i would like to know how to fix this so i am not paying for a service that im not getting.

  • Newbie
  • i am a spotify user. spotify took their money for my premium account out of my bank account yesterday but my spotify account says im using free. i would like to know how to fix this so i am not payin...
  • anjieeeeeeeeee
  • Roadie
  • 145 Views
  • 1 replies
  • 0 likes
  • Premium
  • 145 Views
  • 1 replies
  • 0 likes

Solved!! €6.99 vs. €9.99

Hi. I'm getting emails from Spotify offering premium at €0.99 for 3 months, then €6.99 per month thereafter. But when I log on to sign up the €6.99 changes to €9.99?? I have screenshots of both if needed.Can you advise should i be getting premium for...

  • Casual Listener
  • Hi. I'm getting emails from Spotify offering premium at €0.99 for 3 months, then €6.99 per month thereafter. But when I log on to sign up the €6.99 changes to €9.99?? I have screenshots of both if ne...
  • Cdumigan
  • Casual Listener
  • 740 Views
  • 2 replies
  • 0 likes
  • Premium
  • 740 Views
  • 2 replies
  • 0 likes

how do I merge two accounts ?

tengo una cuenta de facebook y otra de spotify premium y quiero unirlas. cuando ingreso de la premium y quiero conectar con facebook me dice que ya hay otra cuenta creada I have a facebook account and another spotify premium and want to join them . w...

  • Newbie
  • tengo una cuenta de facebook y otra de spotify premium y quiero unirlas. cuando ingreso de la premium y quiero conectar con facebook me dice que ya hay otra cuenta creada I have a facebook account an...
  • 165 Views
  • 0 replies
  • 0 likes
  • Account
  • 165 Views
  • 0 replies
  • 0 likes

A scum! Stole 30 euros from me.

I bought a gift card as always. I do it every month to upgrade to premium. This month i even decided to buy a 30 euro one and not a 10 euro one. But as soon as i got home i discovered that paying with a giftcard is no longer a payment option here in ...

  • Visitor
  • I bought a gift card as always. I do it every month to upgrade to premium. This month i even decided to buy a 30 euro one and not a 10 euro one. But as soon as i got home i discovered that paying wit...
  • Maxim
  • Spotify Star
  • 171 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 171 Views
  • 1 replies
  • 0 likes

Why aren't my latest artists updating?

Hello everyone, When I look at my spotify profile, it displays the same 1 artist as my latest played artist, despite the fact that I have played many more artists since listening to that one. I haven't listened to that artist in ages. I also think my...

  • Regular
  • Hello everyone,   When I look at my spotify profile, it displays the same 1 artist as my latest played artist, despite the fact that I have played many more artists since listening to that one...
  • Nico
  • Community Legend
  • 409 Views
  • 9 replies
  • 0 likes
  • Account
    Premium
  • 409 Views
  • 9 replies
  • 0 likes

credit card was charged but didn't get the premium

Hi My credit card has been charged but i didn't get my premium. Can someone help?

  • Newbie
  • Hi   My credit card has been charged but i didn't get my premium. Can someone help?
  • Suri1212
  • Casual Listener
  • 227 Views
  • 2 replies
  • 0 likes
  • Premium
  • 227 Views
  • 2 replies
  • 0 likes

Overdraft fee even though I cancelled subscription

I cancelled my Spotify subscription a day before it was supposed to renew and do not have Spotify Premium, yet was charged $10. I now owe my bank $44 due to this charge and need it reversed in order to clear up the overdraft. Help would be greatly ap...

  • Newbie
  • I cancelled my Spotify subscription a day before it was supposed to renew and do not have Spotify Premium, yet was charged $10. I now owe my bank $44 due to this charge and need it reversed in order ...
  • 154 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 154 Views
  • 0 replies
  • 0 likes

Plan familiar teniendo promoción activa

Hola, tengo activa la promoción de PlayStation de 3 meses por 0.99€.El problema es que mi familia quiere hacer el plan familiar, y no estoy seguro de lo que pasará con la promoción que yo ya tengo activa.¿Se me acumulan los meses? ¿Se me desactiva la...

  • Visitor
  • Hola, tengo activa la promoción de PlayStation de 3 meses por 0.99€. El problema es que mi familia quiere hacer el plan familiar, y no estoy seguro de lo que pasará con la promoción que yo ya tengo ...
  • 138 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 138 Views
  • 0 replies
  • 0 likes

3 Month Premium

I'm registering for the 3 month .99 premium and I keep putting all my credit card info in (correctly) and everytime I go to hit "Start my spotify premium" it says oops something went wrong. I tried going on different web browsers but the same thing k...

  • Newbie
  • I'm registering for the 3 month .99 premium and I keep putting all my credit card info in (correctly) and everytime I go to hit "Start my spotify premium" it says oops something went wrong. I tried g...
  • jesred2001
  • Casual Listener
  • 188 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 188 Views
  • 1 replies
  • 0 likes

Can't change my payment details

My Visa has expired and I need to change my payment details however the website wont let me. It does not display the boxes in which I am suppose to enter my new card details. The only thing that displays is the circle loading. I've tried several time...

  • Newbie
  • My Visa has expired and I need to change my payment details however the website wont let me. It does not display the boxes in which I am suppose to enter my new card details. The only thing that disp...
  • rx8191
  • Newbie
  • 196 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 196 Views
  • 1 replies
  • 0 likes

Solved!! Family - playlists

Hi - I'd like to know if the accounts in the Family package will be separte or if they will all be the same? Will each person on the account have their own username and spotify presence ie profile pic, profile, community access etc? Thank you

  • Newbie
  • Hi - I'd like to know if the accounts in the Family package will be separte or if they will all be the same? Will each person on the account have their own username and spotify presence ie profile pi...
  • kbrooksc
  • Community Legend
  • 262 Views
  • 1 replies
  • 0 likes
  • Other
  • 262 Views
  • 1 replies
  • 0 likes

I've subscribe my account for 3 months but it expires in 2?

Hi! I've subscribe my account today, 31/05/2016, and in my account options it says that it expires the 31/07/16 intead of the 31/08/16, why? Please help me, I've paid the 0,99$ for 3 months, not for 2 Thanks and regards

  • Casual Listener
  • Hi!   I've subscribe my account today, 31/05/2016, and in my account options it says that it expires the 31/07/16 intead of the 31/08/16, why?   Please help me, I've paid the 0,99$...
  • diego_sp9
  • Casual Listener
  • 252 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 252 Views
  • 2 replies
  • 0 likes

Solved!! cancellare profilo

Scrivo e mi risponde una mail generata elettronicamente e Non capisco se e quando verrà eliminato il mio account.

  • Visitor
  • Scrivo e mi risponde una mail generata elettronicamente e Non capisco se e quando verrà eliminato il mio account.
  • user-removed
  • Not applicable
  • 648 Views
  • 7 replies
  • 0 likes
  • 648 Views
  • 7 replies
  • 0 likes

Eliminar mi cuenta spotify permanentemente

Hola,Quiero eliminar mi cuenta spotify permanentemente y todos los datos asociados a ella. Support_spotify.com me ha mandado un correo automático indicando que en esta comunidad será resuelta mi consulta. Por favor, desearía que eliminen mi cuenta de...

  • Visitor
  • Hola, Quiero eliminar mi cuenta spotify permanentemente y todos los datos asociados a ella.   Support_spotify.com me ha mandado un correo automático indicando que en esta comunidad será resu...
  • user-removed
  • Not applicable
  • 536 Views
  • 2 replies
  • 0 likes
  • Account
  • 536 Views
  • 2 replies
  • 0 likes

My photo is not displayed

I have my Spotify connected through my Facebook account, however, my photo still isn't showing up on my Spotify account. I see that this problem existed way back in 2013 via posts here and there is STILL a problem. It's been several weeks and has nev...

  • Newbie
  • I have my Spotify connected through my Facebook account, however, my photo still isn't showing up on my Spotify account. I see that this problem existed way back in 2013 via posts here and there is S...
  • anjieeeeeeeeee
  • Roadie
  • 176 Views
  • 1 replies
  • 0 likes
  • Account
  • 176 Views
  • 1 replies
  • 0 likes

Premium Offline Music

Hello, Having only 2 devices connected to my premium account, I start getting really irritated by their very frequent "updates", at least once in a month so far, making all the offline songs I downloaded disappear. This actually makes me wonder more ...

  • Newbie
  • Hello,    Having only 2 devices connected to my premium account, I start getting really irritated by their very frequent "updates", at least once in a month so far, making all the offline...
  • 125 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
  • 125 Views
  • 0 replies
  • 0 likes