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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Vasil
  • Moderator
  • 351090 Views
  • 901 replies
  • 105 likes
  • Account
  • 351090 Views
  • 901 replies
  • 105 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1151981 Views
  • 119 replies
  • 110 likes
  • Account
  • 1151981 Views
  • 119 replies
  • 110 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 88183 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 88183 Views
  • 68 replies
  • 10 likes

Charged in Euros for Canadian subscription

So I switched my payment method recently (to paypal from a credit card) and I was charged for my first month of subscription in Euros. I live in Canada so the exchange rate made my charge for a Premium subscription about $16.96 instead of $10.00 CAD ...

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  • Newbie
  • So I switched my payment method recently (to paypal from a credit card) and I was charged for my first month of subscription in Euros. I live in Canada so the exchange rate made my charge for a Premi...
  • blakdawg
  • Casual Listener
  • 385 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 385 Views
  • 1 replies
  • 0 likes

Got my account deleted (me borraron la cuenta)

Buenas, les comento mi caso. Soy cliente Premium hace 2 años, tenía una cuenta "diema97" la cual usaba a diario. Hace unas semanas descubrí que alguien estaba teniendo acceso a la misma, ya que tenía canciones que no conocía y playlists nuevas. Las h...

  • Regular
  • Buenas, les comento mi caso. Soy cliente Premium hace 2 años, tenía una cuenta "diema97" la cual usaba a diario. Hace unas semanas descubrí que alguien estaba teniendo acceso a la misma, ya que tenía...
  • diema1197
  • Regular
  • 472 Views
  • 5 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 472 Views
  • 5 replies
  • 0 likes

Solved!! Finding Other People not connected with Facebook

Been trying to figure out how to find my friends who are not connnected with Facebook. Cannot find a search for them. Even in regular search box. PLEASE HELP

  • Casual Listener
  • Been trying to figure out how to find my friends who are not connnected with Facebook. Cannot find a search for them. Even in regular search box. PLEASE HELP
  • CedarWitch
  • Casual Listener
  • 2675 Views
  • 10 replies
  • 1 likes
  • 2675 Views
  • 10 replies
  • 1 likes

Family Plan Admin

If I am the admin on my family plan account, why do I not have access to at least look at the member's music?

  • Newbie
  • If I am the admin on my family plan account, why do I not have access to at least look at the member's music?
  • osornios
  • Spotify Star
  • 876 Views
  • 1 replies
  • 0 likes
  • Admin
    Family Plan
  • 876 Views
  • 1 replies
  • 0 likes

Solved!! Cobro incorrecto

Buen día, con ustedes contaba con la cuenta Premium desde Diembre 2014, esta era una cuenta familiar, por primera vez en Marzo de 2016 se quedo en pausa por falta de cobro, en dia de hoy Abril 12 de 2016 se acaba de realizar el pago pero me ha indica...

  • Newbie
  • Buen día, con ustedes contaba con la cuenta Premium desde Diembre 2014, esta era una cuenta familiar, por primera vez en Marzo de 2016 se quedo en pausa por falta de cobro, en dia de hoy Abril 12 de ...
  • osornios
  • Spotify Star
  • 369 Views
  • 1 replies
  • 0 likes
  • Premium
  • 369 Views
  • 1 replies
  • 0 likes

can't upload student verification

I am a college student, ad I would like to get spotify premium but my college is not listed and I don't know how to prove that I am a student. help

  • Newbie
  • I am a college student, ad I would like to get spotify premium but my college is not listed and I don't know how to prove that I am a student. help 
  • osornios
  • Spotify Star
  • 253 Views
  • 1 replies
  • 0 likes
  • Premium
  • 253 Views
  • 1 replies
  • 0 likes

Spotify Family

Could I include two member of my family but they are living in another country, in my account?. so my Spotify Family will be: 2 member en Montevideo and 2 member in Buesnos aires. It is possible? Thanks in advance.

  • Newbie
  • Could I include two member of my family but they are living in another country, in my account?.  so my Spotify Family will be: 2 member en Montevideo and 2 member in Buesnos aires. It is possibl...
  • osornios
  • Spotify Star
  • 155 Views
  • 1 replies
  • 0 likes
  • Account
  • 155 Views
  • 1 replies
  • 0 likes

Student Account

I have created a new Unidays account becomes of a change of Institution. I realise now I could have re-verified my old one but its too late now. How can I link my Spotify account to my new Unidays. I have cancelled my Spotify subscription, reverted t...

  • Newbie
  • I have created a new Unidays account becomes of a change of Institution.  I realise now I could have re-verified my old one but its too late now.  How can I link my Spotify account to my ne...
  • zar_roc
  • Casual Listener
  • 459 Views
  • 5 replies
  • 0 likes
  • Subscription
  • 459 Views
  • 5 replies
  • 0 likes

Notifications when new music is released

I have always received notifications when new music is released from an artist I follow. But now lately, I haven't got them. I follow loads of artists in Spotify so this feature has always been really important to me, because without it I don't know ...

  • Newbie
  • I have always received notifications when new music is released from an artist I follow. But now lately, I haven't got them. I follow loads of artists in Spotify so this feature has always been reall...
  • j1mtones
  • Music Fan
  • 242 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Other
  • 242 Views
  • 2 replies
  • 0 likes

Charged Unfair!

So I signed for 30 day Spotify Premium trial and I tought that tommorow 13.04.2016 my trial will end. So I go into settings today 12.04.2016 to cancel It because I didn't find It so usefull and what do I see... I have been charged the monthly payment...

  • Newbie
  • So I signed for 30 day Spotify Premium trial and I tought that tommorow  13.04.2016 my trial will end. So I go into settings today 12.04.2016 to cancel It because I didn't find It so usefull and...
  • osornios
  • Spotify Star
  • 161 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 161 Views
  • 1 replies
  • 0 likes

Solved!! 2 questions about Spotify Premium subscriptions

I'm quite new to Spotify and have been looking for the information somewhere without success 1/ Number/Type of devicesIf I buy a simple subscription premium registration, what are the limits in terms of devices on which I can play music (online, offl...

  • Casual Listener
  • I'm quite new to Spotify and have been looking for the information somewhere without success   1/ Number/Type of devices If I buy a simple subscription premium registration, what are the...
  • osornios
  • Spotify Star
  • 405 Views
  • 4 replies
  • 0 likes
  • Premium
    Subscription
  • 405 Views
  • 4 replies
  • 0 likes

I really need help!

I bought spotify premium, for 2 months back and now it still says i got premium and i unsubbed, i don't want to get trubble! so please help me anyone!. I don't want to get charge money because of this!! I can't remember my old account with this issue...

  • Newbie
  • I bought spotify premium, for 2 months back and now it still says i got premium and i unsubbed, i don't want to get trubble!  so please help me anyone!.  I don't want to get charge mo...
  • osornios
  • Spotify Star
  • 225 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
  • 225 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Premium

Hi,more than a month has passed since i signed up for Spotify Premium free month trial but i can still download songs and play them offline.I have not resubcribed for Premium so i fear that the service might be charging me.

  • Newbie
  • Hi,more than a month has passed since i signed up for Spotify Premium free month trial but i can still download songs and play them offline.I have not resubcribed for Premium so i fear that the servi...
  • osornios
  • Spotify Star
  • 579 Views
  • 1 replies
  • 0 likes
  • Premium
  • 579 Views
  • 1 replies
  • 0 likes

Solved!! Error code: 3

Can't log in due to error code 3. anyone have a fix yet?

  • Newbie
  • Can't log in due to error code 3. anyone have a fix yet?
  • msollema
  • Newbie
  • 400759 Views
  • 78 replies
  • 13 likes
  • Account
    Login
  • 400759 Views
  • 78 replies
  • 13 likes

Solved!! Downgrading from family to premium

I can only see how to cancel family or rejoin. How can o just get back to standard premium???

  • Newbie
  • I can only see how to cancel family or rejoin. How can o just get back to standard premium???
  • Maxim
  • Spotify Star
  • 394 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 394 Views
  • 1 replies
  • 0 likes

Spotify Why did you REMOVE MY SONG I PAID FOR?

I recently put up a song on spotify that I sent through TuneCore. For the past couple fo days the song was playing perfectly fine. TODAY However, the song seems to be removed from Spotify! I Did NOT Authorize this song to be Removed NOR did I Approve...

  • Newbie
  • I recently put up a song on spotify that I sent through TuneCore. For the past couple fo days the song was playing perfectly fine. TODAY However, the song seems to be removed from Spotify! I Did NOT ...
  • KatesHere
  • Community Legend
  • 248 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 248 Views
  • 1 replies
  • 0 likes

Reactivate

If I temporarily cancel my account for a couple days due to insufficient funds, then reactivate, do I have to make all my music "available offline" all over again?

  • Newbie
  • If I temporarily cancel my account for a couple days due to insufficient funds, then reactivate, do I have to make all my music "available offline" all over again?
  • OviiiOne
  • Community Legend
  • 271 Views
  • 1 replies
  • 0 likes
  • Premium
  • 271 Views
  • 1 replies
  • 0 likes

Solved!! Try to unlink hackers his facebook account.

Hi, I recently was hacked, i logged everybodyout. Changed my password but i still see his name and profile picture.Can somebody help with unlinking him ?kind regards,Peets

  • Casual Listener
  • Hi, I recently was hacked, i logged everybody out. Changed my password but i still see his name and profile picture. Can somebody help with unlinking him ? kind regards, Peets
  • Maxim
  • Spotify Star
  • 249 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Security
  • 249 Views
  • 3 replies
  • 0 likes

Display name on my account and playlists

I have changed my face book account name, I have disconnected my facebook and reconnected several times. I can't find where to change the name on my Spotify account.I do not want to be identified by my playlists, with my full real name.Please show me...

  • Visitor
  • I have changed my face book account name, I have disconnected my facebook and reconnected several times.  I can't find where to change the name on my Spotify account. I do not want to be ident...
  • Bcattips
  • Casual Listener
  • 373 Views
  • 3 replies
  • 0 likes
  • Security
  • 373 Views
  • 3 replies
  • 0 likes

I'm in Canada but getting billed in EURO

Hey guys, anyone else had this problem? I just realized that I've been paying 12EUR a month for a while which is almost twice the 9.99 CAD. To make things worse, I have no idea how to change this,. Spotoify, you owe me a year of streaming for free at...

  • Casual Listener
  • Hey guys, anyone else had this problem? I just realized that I've been paying 12EUR a month for a while which is almost twice the 9.99 CAD.    To make things worse, I have no idea how to ...
  • jean3601
  • Community Legend
  • 284 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
    Unlimited
  • 284 Views
  • 3 replies
  • 0 likes