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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 6517 Views
  • 1 replies
  • 9 likes
  • Security
  • 6517 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Dessi
  • Moderator
  • 473045 Views
  • 978 replies
  • 111 likes
  • Account
  • 473045 Views
  • 978 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1207744 Views
  • 119 replies
  • 117 likes
  • Account
  • 1207744 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 118935 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 118935 Views
  • 72 replies
  • 12 likes

recently listened too does not update

This hasn't updated since 3 weeks now I have delted and re installed and still the same on pc and iphone I enjoy looking to see what my friends are listening too

  • Regular
  • This hasn't updated since 3 weeks now  I have delted and re installed and still the same on pc and iphone 😞  I enjoy looking to see what my friends are listening too 
  • user-removed
  • Not applicable
  • 142 Views
  • 1 replies
  • 0 likes
  • Account
  • 142 Views
  • 1 replies
  • 0 likes

Spotify Premium

i paid my monthly subscription today because it said that i needed too and premium isnt working after i paid the $12.99. will it restart tomorrow?

  • Newbie
  • i paid my monthly subscription today because it said that i needed too and premium isnt working after i paid the $12.99. will it restart tomorrow?
  • osornios
  • Spotify Star
  • 234 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 234 Views
  • 3 replies
  • 0 likes

I was charged before my trial ended. How do I get a refund

It has only been one week and I log on to cancel and now I see on my account that I have been charged already for a plan in didn't want. I subscribe to premium account but was charged for a premium Family. How do I get a refund or partial refund

  • Newbie
  • It has only been one week and I log on to cancel and now I see on my account that I have been charged already for a plan in didn't want. I subscribe to premium account but was charged for a premium F...
  • osornios
  • Spotify Star
  • 144 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 144 Views
  • 1 replies
  • 0 likes

suscripción

Hecho el trámite de pago con mi Tarjeta para Obtener Los Tres meses de promoción por $ 9, he Recibido notificaciones a mi celular de Que El cargo se ha Realizado Pero sigo con el servicio gratis. Ya CERRE session y Volví a abrir Pero sigo sin el serv...

  • Newbie
  • Hecho el trámite de pago con mi Tarjeta para Obtener Los Tres meses de promoción por $ 9, he Recibido notificaciones a mi celular de Que El cargo  se ha Realizado Pero sigo con el servicio grati...
  • osornios
  • Spotify Star
  • 256 Views
  • 2 replies
  • 1 likes
  • Account
  • 256 Views
  • 2 replies
  • 1 likes

Help! i need to change the country on my account!!

when i tried to accept my family invitation it gives me this error meessege-We couldn't add you to Premium for Family as your account needs to be based in the same country as the owner of the Premium for Family subscription.-and then i tried to chang...

  • Newbie
  • when i tried to accept my family invitation it gives me this error meessege -We couldn't add you to Premium for Family as your account needs to be based in the same country as the owner of the Premi...
  • osornios
  • Spotify Star
  • 164 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 164 Views
  • 1 replies
  • 0 likes

Country change failure

Hello, I have been facing issues updating my payment details. The credit card I have been using until now to pay my monthly subscription has been deactivated. Therefore I cannot pay it. I am registered with Spotify France, I have been using a French ...

  • Casual Listener
  •   Hello,   I have been facing issues updating my payment details. The credit card I have been using until now to pay my monthly subscription has been deactivated. Therefore I cannot pay ...
  • osornios
  • Spotify Star
  • 219 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 219 Views
  • 1 replies
  • 0 likes

I can't log in to my original account.

I made this account because i cant log on to my original premium account that I had for serveral months. I tried the facebook log in and i tried to manually log on and both take me to and error page. I've tried to contact Spotify but i cant seem to g...

  • Newbie
  • I made this account because i cant log on to my original premium account that I had for serveral months. I tried the facebook log in and i tried to manually log on and both take me to and error page....
  • osornios
  • Spotify Star
  • 158 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 158 Views
  • 1 replies
  • 0 likes

Solved!! Subscription Question Promo and Student

I have a quick question. If I accept a promotion three month for 0.99 and then I want to connect to Student premium. Is this possible to do or not?

  • Newbie
  • I have a quick question. If I accept a promotion three month for 0.99 and then I want to connect to Student premium. Is this possible to do or not?
  • osornios
  • Spotify Star
  • 185 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 185 Views
  • 1 replies
  • 0 likes

Premium

I bought the special for 0,99€ for 3 month and cancel it directly to dont pay after the 3 month. But now my Premium disappeared. Is this my mistake or was this a bug or something like that? Thank you for every answer.

  • Newbie
  • I bought the special for 0,99€ for 3 month and cancel it directly to dont pay after the 3 month. But now my Premium disappeared. Is this my mistake or was this a bug or something like that? Thank you...
  • osornios
  • Spotify Star
  • 154 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 154 Views
  • 1 replies
  • 0 likes

I didn't get my offer!!

In April 10th I subscribed to Spotify and I should get an offer of 2 free months as premium. Today I tried to listen to my lists offline and for my surprise I couldn't because "i am not premium". What?

  • Casual Listener
  • In April 10th I subscribed to Spotify and I should get an offer of 2 free months as premium. Today I tried to listen to my lists offline and for my surprise I couldn't because "i am not premium". Wha...
  • osornios
  • Spotify Star
  • 228 Views
  • 4 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 228 Views
  • 4 replies
  • 0 likes

Upgrade to Preimum (NUS) Problems

I dont seem to be able to upgrade to NUS premium. I entered in my nus details, proceeded to upgrade and then i am presented with ERROR upon the 2nd auth screen. I contacted Spotify who proceeded to copy paste me the general help, they appologised whe...

  • Regular
  • I dont seem to be able to upgrade to NUS premium. I entered in my nus details, proceeded to upgrade and then i am presented with ERROR upon the 2nd auth screen.   I contacted Spotify who pro...
  • battle4vn
  • Newbie
  • 525 Views
  • 12 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
    Unlimited
  • 525 Views
  • 12 replies
  • 0 likes

WTF I cannot get premium

I've been trying to upgrade for a few months... I'm from Slovenia Every time something different is not working, I don't remember now why I couldn't upgrade the last time, but now I get this: http://cl.ly/0n1Q271Z2Y1Q So what's up with all that?

  • Visitor
  • I've been trying to upgrade for a few months... I'm from Slovenia   Every time something different is not working, I don't remember now why I couldn't upgrade the last time, but now I get this...
  • user-removed
  • Not applicable
  • 249 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 249 Views
  • 2 replies
  • 0 likes

Delete my spotify account

I'm not interested in spptofy. I've already removed the App, so i want my account deletd. How do i do?

  • Newbie
  • I'm not interested in spptofy. I've already removed the App, so i want my account deletd. How do i do?
  • osornios
  • Spotify Star
  • 327 Views
  • 3 replies
  • 0 likes
  • Account
  • 327 Views
  • 3 replies
  • 0 likes

Problem with my Personal Playlist

Hello Guys is just Connected my Account to Facebook... well it was connected befor already but i Deactivated my Facebook for a While.... My Ex Girlfriend and I were together on the Picture of my Personal Weekly Playlist and well i can't change it som...

  • Casual Listener
  • Hello Guys is just Connected my Account to Facebook... well it was connected befor already but i Deactivated my Facebook for a While....     My Ex Girlfriend and I were together on the P...
  • user-removed
  • Not applicable
  • 178 Views
  • 3 replies
  • 0 likes
  • Account
    Other
  • 178 Views
  • 3 replies
  • 0 likes

Solved!! Got a subscription from Canada on my Swedish account, nothing works now

So, a friend of mine (exchange student) told me he had two years of premium and he would give me it for the half price. So i thought i made a pretty good deal Turns out, now that he added the codes to my account and I have a subscription for 2 years,...

  • Newbie
  • So, a friend of mine (exchange student) told me he had two years of premium and he would give me it for the half price. So i thought i made a pretty good deal   Turns out, now that he added th...
  • osornios
  • Spotify Star
  • 192 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 192 Views
  • 1 replies
  • 0 likes

Refund

I had payed for the student discount because I was under the impression that it was for all students not just college students. I wasn't able to put in a college to complete the form after I payed because I'm not in college. It still charged me. I ne...

  • Newbie
  • I had payed for the student discount because I was under the impression that it was for all students not just college students. I wasn't able to put in a college to complete the form after I payed be...
  • user-removed
  • Not applicable
  • 182 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 182 Views
  • 3 replies
  • 0 likes

Reset phone, can't remember my original account info

I had to reset my phone and I hadn't had to sign in to my account since I downloaded originally before I reset my phone. I am a paying customer and need to retrieve my original log in info or cancel the payment for that account. Any solutions

  • Newbie
  • I had to reset my phone and I hadn't had to sign in to my account since I downloaded originally before I reset my phone. I am a paying customer and need to retrieve my original log in info or cancel ...
  • user-removed
  • Not applicable
  • 281 Views
  • 3 replies
  • 0 likes
  • Account
  • 281 Views
  • 3 replies
  • 0 likes

Hacked changed email

Hi! I have just been hacked. I have no idea how...He has changed email and password. I can login through the facebook account. Has he hacked my facebook too? My email? Well, how do I do now?

  • Newbie
  • Hi!   I have just been hacked. I have no idea how... He has changed email and password. I can login through the facebook account.   Has he hacked my facebook too? My email? Well, how d...
  • user-removed
  • Not applicable
  • 140 Views
  • 1 replies
  • 0 likes
  • Account
  • 140 Views
  • 1 replies
  • 0 likes

Canceled sprint...

What's going to happen to my Spotify? Is there a way to seamlessly go back to regular premium?

  • Music Fan
  • What's going to happen to my Spotify? Is there a way to seamlessly go back to regular premium?
  • user-removed
  • Not applicable
  • 361 Views
  • 8 replies
  • 0 likes
  • Premium
    Subscription
  • 361 Views
  • 8 replies
  • 0 likes

Spotify abbonement

Hi, I`ve got the problem that i pay Spotify 2xtimes a month for having only 1 acoount! I had back then an account but as far as i know i deleted this account but i pay still 2 times a week ! I DOnt know how to solve this.i tried to remember this acco...

  • Newbie
  • Hi,  I`ve got the problem that i pay Spotify 2xtimes a month for having only 1 acoount!  I had back then an account but as far as i know i deleted this account but i pay still 2 times a w...
  • osornios
  • Spotify Star
  • 284 Views
  • 1 replies
  • 0 likes
  • Account
  • 284 Views
  • 1 replies
  • 0 likes