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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
89123 Views
9 replies
2 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
759899 Views
18 replies
29 likes
I am on the free subscription and have logged into my account which verifies that I am on the free subscription however I have been charged £9.99 for spotify premium which I am confused about. Please help.
I am on the free subscription and have logged into my account which verifies that I am on the free subscription however I have been charged £9.99 for spotify premium which I am confused about. Please...
Community Legend
363 Views
3 replies
0 likes
I have tried to login using Facebook, and get error code:404, but have also tried to login using my username and password which tells me one or the other is wrong. Even reset my password. Why can't I login?
I have tried to login using Facebook, and get error code:404, but have also tried to login using my username and password which tells me one or the other is wrong. Even reset my password. Why can't I...
Spotify Legend
322 Views
1 replies
0 likes
I Don't know why but two amounts are being taken from my account each month. I only use Spotify on my phone and have one account. This is a mess up your end and would like to be reimbursed for the excess money you have taken from my account. I have b...
I Don't know why but two amounts are being taken from my account each month. I only use Spotify on my phone and have one account. This is a mess up your end and would like to be reimbursed for the ex...
Community Legend
279 Views
1 replies
0 likes
Is there any other way to recover my account? I lost my e-mail account and forgot the password to spotify.
Is there any other way to recover my account? I lost my e-mail account and forgot the password to spotify.
Spotify Star
305 Views
2 replies
0 likes
I have sent my students id to spotify and used the contact form to address this issue. I am a full time student and I want my discount. I have been charged the regular rate again, and if I don't get this corrected I am contacting the FTC, the Attorne...
I have sent my students id to spotify and used the contact form to address this issue. I am a full time student and I want my discount. I have been charged the regular rate again, and if I don't get ...
Community Legend
219 Views
1 replies
0 likes
Hello, my card was charged but I did not get premium access nor have I gotten an email.
Hello, my card was charged but I did not get premium access nor have I gotten an email.
Community Legend
355 Views
1 replies
0 likes
We connected this account to a Facebook page not knowing that it would cause the display name to change. We need it to change back! Please help!
We connected this account to a Facebook page not knowing that it would cause the display name to change. We need it to change back! Please help!
Casual Listener
242 Views
1 replies
0 likes
So i signed up for the 99p deal for three months not that long ago (Just before christmas) All was well, and i thought i was getting a good deal until i received my bank statement, and i was charged £9.99 I am a student and before signing up to the 9...
So i signed up for the 99p deal for three months not that long ago (Just before christmas) All was well, and i thought i was getting a good deal until i received my bank statement, and i was c...
Casual Listener
247 Views
2 replies
0 likes
Hi, Im currently a spotify premium user. Starting next month I'm getting a free subscription via my mobile phone service provider.Do I need to change this in the payment details or will this be changed automatically? Thanks for the help.
Hi, Im currently a spotify premium user. Starting next month I'm getting a free subscription via my mobile phone service provider. Do I need to change this in the payment details or wi...
Spotify Legend
428 Views
1 replies
0 likes
Hi Spotify Friends,I subscribe today with the Family and I like to invite my daughter, she lives in Germany, and I live in Spain. But this not works...any Workaround to solve this problem? Thanks
Hi Spotify Friends, I subscribe today with the Family and I like to invite my daughter, she lives in Germany, and I live in Spain. But this not works...any Workaround to solve this problem? Thanks
Community Legend
249 Views
1 replies
0 likes
I accidentally chose student and it charged me the 5.40 but I never got premium. I need tech support
I accidentally chose student and it charged me the 5.40 but I never got premium. I need tech support
Community Legend
274 Views
1 replies
0 likes
Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another payment method.I am getting this message when trying to update payment. However, this is FALSE becuase i have already call...
Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another payment method. I am getting this message when trying to update payme...
Newbie
601 Views
6 replies
0 likes
Sehr geehrte Damen und Herren, hiermit möchte ich dass Sie mein Account: bossburhanmit allen meinen personenbezogen Daten dauerhaft löschen! Hochachtungsvoll bossburhan
Sehr geehrte Damen und Herren, hiermit möchte ich dass Sie mein Account: bossburhan mit allen meinen personenbezogen Daten dauerhaft löschen! Hochachtungsvoll bossburhan
Spotify Legend
515 Views
1 replies
0 likes
OK, I'm literally trying to give you money Spotify, but for the last 24+ hours your website is broken. My credit card on file was defrauded, so obviously I canceled it. I need to update my payment information but when I click the "UPDATE DETAILS" but...
OK, I'm literally trying to give you money Spotify, but for the last 24+ hours your website is broken. My credit card on file was defrauded, so obviously I canceled it. I need to update my payment in...
Regular
1025 Views
7 replies
1 likes
It will not let me cancel my subscription. Very angry with the way this is set up. It says I have to use my apple account to cancel it but my apple account does not say that I am paying through apple.
It will not let me cancel my subscription. Very angry with the way this is set up. It says I have to use my apple account to cancel it but my apple account does not say that I am paying through apple...
Community Legend
252 Views
1 replies
0 likes
Hola, borre mi cuenta de Facebook y me hize una nueva. Pague el premium de 3 meses con la antigua. Como puedo cambiar o pasar ese pago a la nueva cuenta de Facebook.??Hi I delete my old Facebook account, and I had payed the premium with the older. I ...
Hola, borre mi cuenta de Facebook y me hize una nueva. Pague el premium de 3 meses con la antigua. Como puedo cambiar o pasar ese pago a la nueva cuenta de Facebook.?? Hi I delete my old Facebook ac...
Community Legend
260 Views
1 replies
0 likes
I cancelled my paid subscription about 2 years ago and was downgraded to the free version with ads. Recently I've received a series of emails telling me that I need to update my card details as my current card has expired and I am at risk of losing P...
I cancelled my paid subscription about 2 years ago and was downgraded to the free version with ads. Recently I've received a series of emails telling me that I need to update my card details as my cu...
Community Legend
345 Views
1 replies
0 likes
hi, i have my language setting on my iphone and tablet on english, yet somehow spotify ads are in french. sometimes also the main language is french. What to do... how do i get rid of the french stuff.
hi, i have my language setting on my iphone and tablet on english, yet somehow spotify ads are in french. sometimes also the main language is french. What to do... how do i get rid of the french stuf...
274 Views
0 replies
0 likes
I change my Facebook name but does not change my Spotify display name. Help me pls.
I change my Facebook name but does not change my Spotify display name. Help me pls.
Not applicable
1049 Views
7 replies
0 likes
So recently I had deleted Spotify off my iPhone because my storage was full so I downloaded the app again and tried to log in on my iPhone via Facebook but it said "can't connect error" but I can log in using my Spotify web player on my laptop and ta...
So recently I had deleted Spotify off my iPhone because my storage was full so I downloaded the app again and tried to log in on my iPhone via Facebook but it said "can't connect error" but I can log...
Spotify Star
333 Views
1 replies
0 likes
