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Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1080798 Views
  • 118 replies
  • 104 likes
  • Account
  • 1080798 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Pawtz
  • Newbie
  • 50001 Views
  • 57 replies
  • 8 likes
  • Account
    Login
    Premium
  • 50001 Views
  • 57 replies
  • 8 likes

Subscribed, but not getting Premium?

If you've paid for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following: Log out and back into your accountOccasionally this is necessary to force a sync of info between your d...

  • Spotify
  • Spotify
  • meahtenoha
  • Spotify
  • 1146500 Views
  • 4840 replies
  • 118 likes
  • Account
    Free
    Premium
    Subscription
  • 1146500 Views
  • 4840 replies
  • 118 likes

Superuser Contribution Buy an account for another country.

Hello folks, I want to pay a premium account to my mother in law as a gift, the problem she lives in another country, is there a possibility to do it? I tried but says payment and location needs to be the same, thanks a lot for your help!

  • Newbie
  • Hello folks, I want to pay a premium account to my mother in law as a gift, the problem she lives in another country, is there a possibility to do it? I tried but says payment and location needs to b...
  • Jeremy
  • Moderator
  • 107 Views
  • 1 replies
  • 0 likes
  • Account
  • 107 Views
  • 1 replies
  • 0 likes

Superuser Contribution No User Interface

DevicePCOperating SystemWindows 10 My Question or IssueThere is no user interface in Spotify after I restarted my computer several times (As below). I have tried to delete everything and reinstall it and tried to turn off the Hardware Acceleration op...

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  • Newbie
  •   Device PC Operating System Windows 10   My Question or Issue There is no user interface in Spotify after I restarted my computer several times (As below). I have tried to delete ev...
  • Alex
  • Moderator
  • 112 Views
  • 1 replies
  • 1 likes
  • Other
  • 112 Views
  • 1 replies
  • 1 likes

Superuser Contribution username

I want to be able to change my current username or choose my own one and no I don't mean display name, I specifically mean username on my account. Is that possible and if yes ,how?

  • Not applicable
  • I want to be able to change my current username or choose my own one and no I don't mean display name, I specifically mean username on my account. Is that possible and if yes ,how?
  • Jeremy
  • Moderator
  • 118 Views
  • 1 replies
  • 0 likes
  • Account
  • 118 Views
  • 1 replies
  • 0 likes

Autoplay only works sometimes

PlanPremiumCountryUnited StatesDevice(AT&T Radiant Max)Operating System My Question or IssueAutoplay often doesn't work after playlist is over. It's an issue that only seems to occur on my phone but not my laptop

  • Casual Listener
  •   Plan Premium Country United States Device (AT&T Radiant Max) Operating System     My Question or Issue Autoplay often doesn't work after playlist is over. It's an issu...
  • OneByBoo
  • Community Legend
  • 95 Views
  • 1 replies
  • 0 likes
  • Premium
  • 95 Views
  • 1 replies
  • 0 likes

Superuser Contribution Family Plan Plays Same Music: 2 family members can't listen to separate songs

Hi,' When my wife starts to listen to a Podcast on her phone (Spotify family plan) my music stops and I hear her PodCast (and visa versa). If I change my phone to a song, she hears that. Driving me crazy... Thoughts?

  • Newbie
  • Hi,'   When my wife starts to listen to a Podcast on her phone (Spotify family plan) my music stops and I hear her PodCast (and visa versa).  If I change my phone to a song, she hears t...
  • MafeG
  • Moderator
  • 138 Views
  • 1 replies
  • 0 likes
  • Premium
  • 138 Views
  • 1 replies
  • 0 likes

Superuser Contribution App on landline has no option to connect to FB

I don't see how to do this on the account even on the landline. How do I do it? There is nothing in the Apps tab to add apps.

  • Newbie
  • I don't see how to do this on the account even on the landline.  How do I do it?  There is nothing in the Apps tab to add apps.
  • MafeG
  • Moderator
  • 89 Views
  • 1 replies
  • 0 likes
  • 89 Views
  • 1 replies
  • 0 likes

Superuser Contribution Block a user profile completly

Hi, with thte new blocking feature how come once you've blocked the user of your choosing their profile is still visible to you? Like most socal media platforms when you block a user profile you are no longer able to see or search their profile --sto...

  • Casual Listener
  • Hi, with thte new blocking feature how come once you've blocked the user of your choosing their profile is still visible to you? Like most socal media platforms when you block a user profile you are ...
  • ccard429
  • Casual Listener
  • 246 Views
  • 2 replies
  • 0 likes
  • Security
  • 246 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Connect

PlanFreeCountryIndiaDeviceOppo F15 My Question or IssueMusic played in Spotify is not audible in earphones while audio from other apps is clear in same earphones. What should i do?

  • Casual Listener
  •   Plan Free Country India Device Oppo F15   My Question or Issue Music played in Spotify is not audible in earphones while audio from other apps is clear in same earphones. What sh...
  • Ver
  • Moderator
  • 121 Views
  • 1 replies
  • 0 likes
  • Other
  • 121 Views
  • 1 replies
  • 0 likes

Change Email...

My Question or Issue Hi, I'm trying to change the email on my account to another email of mine but it keeps saying that the email is already being used by another account. However, I deleted the other account that it was tied to so I'm wondering why ...

  • Newbie
  • My Question or Issue   Hi, I'm trying to change the email on my account to another email of mine but it keeps saying that the email is already being used by another account. However, I deleted...
  • TreyAnastasio
  • Spotify Star
  • 152 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 152 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist targeted

My playlist is being targeted. It is continuously being reported with the playlist name being deleted. No matter how often I change it back or to a different name, it gets reported IMMEDIATELY. It is just a hits playlist. The title is just saying it'...

  • Newbie
  • My playlist is being targeted. It is continuously being reported with the playlist name being deleted. No matter how often I change it back or to a different name, it gets reported IMMEDIATELY. It is...
  • Alex
  • Moderator
  • 111 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 111 Views
  • 1 replies
  • 0 likes

Banned community account

PlanPremiumCountryNL/UK/USMy account (not this one) was banned from the community.I would very much like to appeal the banning of my account. How may I do this please?

  • Not applicable
  • Plan Premium Country NL/UK/US My account (not this one) was banned from the community. I would very much like to appeal the banning of my account. How may I do this please?    
  • Maxim
  • Spotify Star
  • 213 Views
  • 1 replies
  • 0 likes
  • Account
  • 213 Views
  • 1 replies
  • 0 likes

Superuser Contribution remote connection security issue

Hi My friend lives in other city and other country and he has my playing device on his account (because i gave him access some time ago when he was visitng me) so he is able to play music on this anytime from anywhere) I am not able to remove him fro...

  • Casual Listener
  • Hi    My friend lives in other city and other country and he has my playing device on his account  (because i gave him access some time ago when he was visitng me) so he is able to p...
  • Alex
  • Moderator
  • 216 Views
  • 3 replies
  • 0 likes
  • Security
  • 216 Views
  • 3 replies
  • 0 likes

Superuser Contribution Impossible to connect Spotify to 3rd-party app

Hi Spotify community! PlanPremiumCountryFranceDeviceiPhone 7Operating SystemiOS 15.1 My Question or IssueI have no issue connecting to the Spotify app. But when any third-party app (like Shazam or any statistics/playlist organizer apps that I like to...

  • Regular
  • Hi Spotify community!   Plan Premium Country France Device iPhone 7 Operating System iOS 15.1   My Question or Issue I have no issue connecting to the Spotify app. But when any ...
  • Eni
  • Moderator
  • 515 Views
  • 10 replies
  • 0 likes
  • Account
    Login
    Premium
  • 515 Views
  • 10 replies
  • 0 likes

Superuser Contribution Songs not streaming through mobile data

PlanPremiumCountryAustralia DeviceiPhone 12 Pro MaxOperating System(iOS 15.1.1) My Question or IssueI’m having trouble streaming music on mobile data. The moment I switch from wifi to mobile data all the songs grey out. Happened 3 days ago. It works ...

  • Casual Listener
  • Plan Premium Country Australia  Device iPhone 12 Pro Max Operating System (iOS 15.1.1)   My Question or Issue I’m having trouble streaming music on mobile data. The moment I switc...
  • Mario
  • Moderator
  • 727 Views
  • 8 replies
  • 5 likes
  • Account
    Free
    Other
    Premium
    Security
    Subscription
    Unlimited
  • 727 Views
  • 8 replies
  • 5 likes

How do I change the now playing color?

Help! I noticed that most gave my friends have different colors on the now playing thing. This never happens for me, and it just stays a solid gray. Does anyone know how to change this?

  • Newbie
  • Help! I noticed that most gave my friends have different colors on the now playing thing. This never happens for me, and it just stays a solid gray. Does anyone know how to change this?
  • Maxim
  • Spotify Star
  • 283 Views
  • 1 replies
  • 0 likes
  • Account
  • 283 Views
  • 1 replies
  • 0 likes

Solved!! Lirycs

PlanPremiumCountryRussiaDeviceRealme gt neo 2Operating SystemAndroid 11 My Question or IssueI have the last version of app, but I don't have lirycs feature on my account. I've tried reinstalling app, but it didn't help. Also app looks a bit different...

  • Newbie
  • Plan Premium Country Russia Device Realme gt neo 2 Operating System Android 11   My Question or Issue I have the last version of app, but I don't have lirycs feature on my account. I...
  • OneByBoo
  • Community Legend
  • 208 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 208 Views
  • 1 replies
  • 0 likes

Solved!! Can’t login to app but can login to website premium account

I can login in to the website fine but can’t login to the app, I get a ‘something went wrong’ message. Using my email address and password to login on apple device. ive tried:updating my password and logging out of all devicesusing the long user numb...

  • Casual Listener
  • I can login in to the website fine but can’t login to the app, I get a ‘something went wrong’ message. Using my email address and password to login on apple device.   ive tried: updating my p...
  • indiandude
  • Newbie
  • 1110 Views
  • 15 replies
  • 0 likes
  • Account
    Premium
  • 1110 Views
  • 15 replies
  • 0 likes

Superuser Contribution Spotify Status Only Displays on Discord Web Browser

PlanFree/PremiumCountryUnited StatesDeviceiPhone XROperating SystemiOS 15.1 My Spotify status displays properly on Discord web browser, but when I open up the actual discord app I have on my phone, the Spotify status does not display at all. I have l...

  • Casual Listener
  • Plan Free/Premium Country United States Device iPhone XR Operating System iOS 15.1   My Spotify status displays properly on Discord web browser, but when I open up the actual discord ap...
  • CarlosE
  • Moderator
  • 387 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 387 Views
  • 1 replies
  • 0 likes

Superuser Contribution Verified profile

How is it possible to have your profile verified with the blue badge as a media that regularly publishes playlists?

  • Casual Listener
  • How is it possible to have your profile verified with the blue badge as a media that regularly publishes playlists?
  • Jeremy
  • Moderator
  • 240 Views
  • 3 replies
  • 0 likes
  • Account
  • 240 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Keeping my Spotify playlists after permanently deleting FB account

Hey guys, I am intending to delete (not deactivate, but permanently and irreversibly delete) my FB account. However, the tricky thing is I signed up for Spotify with my FB account and I am worried that deleting the latter would mean losing my playlis...

  • Regular
  • Hey guys, I am intending to delete (not deactivate, but permanently and irreversibly delete) my FB account. However, the tricky thing is I signed up for Spotify with my FB account and I am worried th...
  • Alex
  • Moderator
  • 223 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
    Security
    Subscription
  • 223 Views
  • 5 replies
  • 0 likes