Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanDúo PremiumCountryPeruDeviceMoto g9plusOperating SystemAndroid 11 My Question or IssueHi...I have recently opened a premium duo ...
Hi, My song went live on Spotify yesterday but I cant find the artist in the drop down menu on the artist profile set up wizard. Does it take a while to load or might something else have gone awry?I did nearly publish the song with another distributo...
I get charged 11.99 for prem individual but when looking at changing to duo I see I should only be paying 9.99 for individual. Why am I being charged too much?
I have an issue with a MotoG(4) device taking over my account as a listening device. Of course, when the device takes over, it plays the content from that device (which is not any of my playlists). I assume some kind of hack. Anyone expericen this?
There is an issue with Spotify user accounts on Google TV Chromecast.I have 2 google user accounts on this device. I login into my account, login to my Spotify account … and all looks fine. Until my wife switches the Google user to herself. Then she ...
I paid twice for my yearly subscription by mistake. How do I get a refund
PlanPremiumCountryUSA My Question or IssueI recently got an email stating: "It has come to Spotify’s attention that your account has engaged in unauthorized use of the Spotify service in violation of the Terms, including possibly engaging in unauthor...
PlanPremium familyCountryCanada DeviceI can use my iPhone or Windows laptop whichever is easier Operating SystemiOS 15, Windows 11 My Question or IssueI forgot my password and tried to reset it, but turns out I accidentally typed my email address in ...
One account is linked to my mail id andother to my phone, i use these two on two different devices and want to sync these accounts
I am posting this for a friend who is not able to log in anymore. From one day to another, he was logged out from Spotify. When he tried to log in again, he received a notification that the email address does not match any Spotify account. Also, when...
Hi everyone,I tried to change my bank account information but failed. I followed the instructions within my account. When choosing "update", I can only switch payment methods, but I would like to keep the payment method. I only want to change to bank...
If someone is removed from a family Spotify plan, will their entire account be deactivated? How can they save their account/music/playlists and switch to their own Spotify premium instead?
Hi, I recently noticed on my credit card that I was charged $9.99 by Spotify. Literally right after I signed up for the free trial, I went to cancel. I still remember the endless pages to cancel. When I found out I was charged again, my account acted...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueToday, I suddenly got logged out of my ID. Ignoring it by taking it as a glitch I tried to re...
I display this error when I try to log in with Facebook: Oops, something went wrong. Try again later or consult thehelp area. PlanPremiumCountryItalyDeviceBoth smartphone and pc
I want to provide my son with a Spotify account. I live in Canada, he is a student in Vienna. Short of paying for a completely separate account for him (which I am prepared to do) is there a subscription option that would address this scenario?Obviou...
PlanFree/PremiumCountryBoliviaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueToday when I oppened the app it kicked me out, so I tried to resign connecting with my ...
PlanPremiumCountryUnited kingdomDeviceOppo Find X5 LiteOperating SystemAndroid Version 11? Thats all it says. My Question or IssueI got logged out of an account on all devices where i have been using it for years out of nowhere. I have lots of emails...
My Question or Issuei want to switch from a family forfait to a duo, but I can’t do that with out login into my account… I forgot for my password and am not able to send the email that would enable me to reset the password due to a lag on the spotify...
PlanFree Deviceiphone Operating System(iOS 10) My Question or IssueNo matter what new password I put into the bar, I am unable to press send. I have attempted multiple different passwords and none have worked. What can I do?