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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80429 Views

9 replies

2 likes

Account
Login
  • 80429 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

653891 Views

13 replies

4 likes

Account
  • 653891 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734366 Views

18 replies

29 likes

  • 734366 Views
  • 18 replies
  • 29 likes

Unable to change email address from edit login methods page

When looking to change my email address I ended up on https://www.spotify.com/uk/account/login-methods/?flow_ctx=[REDACTED] and clicked to update my email address. When submitting a new email address though it errors. If you use dev tools to look at ...

Newbie

When looking to change my email address I ended up on https://www.spotify.com/uk/account/login-methods/?flow_ctx=[REDACTED] and clicked to update my email address. When submitting a new email address...

osornios

Spotify Star

515 Views

3 replies

0 likes

  • 515 Views
  • 3 replies
  • 0 likes

Added to family plan but still being charged for premium individual

PlanFree/PremiumCountry DeviceGoogle Pixel 6Operating SystemWindows 10 My Question or IssueI was added to a family plan, but I have still be charged monthly for the premium fee. I tried cancelling everything that I could see on my account and then re...

Visitor

Plan Free/Premium Country   Device Google Pixel 6 Operating System Windows 10   My Question or Issue I was added to a family plan, but I have still be charged monthly for the prem...

Maxim

Spotify Star

295 Views

1 replies

0 likes

Account
Premium
Subscription
  • 295 Views
  • 1 replies
  • 0 likes

Superuser Contribution I want to change my primary device for Spotify

I have lost my phone which I normally use to listen to Spotify. I would like to annul that a my primary source and use another device

Visitor

I have lost my phone which I normally use to listen to Spotify. I would like to annul that a my primary source and use another device

AlejaR

Moderator

556 Views

1 replies

0 likes

  • 556 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to change country

PlanPremiumCountry: France My Question or IssueHello, I am living in Morocco but have been subscribed through a french premium account but now I would like to switch it to a Moroccan premium account so I can also upgrade it to a family plan as it is ...

Visitor

Plan Premium Country: France   My Question or Issue Hello, I am living in Morocco but have been subscribed through a french premium account but now I would like to switch it to a Moroccan p...

Dessi

Moderator

452 Views

3 replies

0 likes

Account
Premium
Subscription
  • 452 Views
  • 3 replies
  • 0 likes

Superuser Contribution Trying to login with a university mail which is not exist now

Firstly this is not my main account. I can't login on my computer to main account. I was using Spotify with university mail . They was using Google for mail system then they changed it to Zimbra. It's still logged in my phone but now i don't now how ...

Newbie

Firstly this is not my main account. I can't login on my computer to main account. I was using Spotify with university mail . They was using Google for mail system then they changed it to Zimbra. It'...

Fahad055

Visitor

508 Views

2 replies

0 likes

Account
Login
Premium
  • 508 Views
  • 2 replies
  • 0 likes

Superuser Contribution unable to change country in account settings

PlanPremiumCountryNorwayDeviceSamsung Galaxy s22Operating SystemAndroid My Question or IssueI moved to Norway and try to change the country and payment to Norway/NOK. But when I try to edit account the country option is unselectable/greyed out.When t...

Visitor

Plan Premium Country Norway Device Samsung Galaxy s22 Operating System Android   My Question or Issue I moved to Norway and try to change the country and payment to Norway/NOK. But whe...

OscarDC

Moderator

247 Views

1 replies

0 likes

Account
Subscription
  • 247 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't listen to music, it doesn't show playlists and my favorite music

when I try to listen to music - it turns off. When I open playlists, they give an error. When I turn on the artist's music - it turns on for a second and turns off, maybe my account is blocked?

Visitor

when I try to listen to music - it turns off. When I open playlists, they give an error. When I turn on the artist's music - it turns on for a second and turns off, maybe my account is blocked?

OscarDC

Moderator

222 Views

1 replies

0 likes

  • 222 Views
  • 1 replies
  • 0 likes

I made my subscription payment but spotify insists that i don’t do it

PlanFamiliar PremiumDeviceiPhone 8 plus Operating SystemiOS 16.7.10 My Question or Issuei made my subscription payment but spotify insists that i don’t do it. I have my credit card receipt where it can be verified that the payment was made, but spoti...

Visitor

  Plan Familiar Premium Device iPhone 8 plus  Operating System iOS 16.7.10   My Question or Issue i made my subscription payment but spotify insists that i don’t do it. I have...

Maxim

Spotify Star

264 Views

1 replies

0 likes

Other
Premium
Subscription
  • 264 Views
  • 1 replies
  • 0 likes

I have a Duo Plan but ads are interrupting my podcast. Is that normal?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Maxim

Spotify Star

264 Views

1 replies

0 likes

Premium
  • 264 Views
  • 1 replies
  • 0 likes

Solved!! Cancel premium

PlanFree/PremiumCountry Device(iPhone 13, Operating System(iOS 10 My Question or IssueI have a premium account and I want to cancel it. But every time I go to the site it seems like a have a free account ant and I can’t make the cancellation

Casual Listener

Plan Free/Premium Country   Device (iPhone 13,  Operating System (iOS 10   My Question or Issue I have a premium account and I want to cancel it. But every time I go to the s...

Xara9

Casual Listener

1816 Views

2 replies

0 likes

Account
Premium
  • 1816 Views
  • 2 replies
  • 0 likes

Superuser Contribution How many times can you change account types?

I’m trying to swap account managers on duo but I’ve already swapped from personal to duo in the last 12 months. If I cancel this to swap account managers, does this mean I can’t invite my partner to duo again for another 11 months?

Visitor

I’m trying to swap account managers on duo but I’ve already swapped from personal to duo in the last 12 months. If I cancel this to swap account managers, does this mean I can’t invite my partner to ...

Eni

Moderator

213 Views

1 replies

0 likes

  • 213 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to change country

PlanFree but I'm trying to activate PremiumCountrySan MarinoDeviceOppo A96 My Question or IssueI used to have a student account that then transformed into a normal premium account. I've been living around Europe for the last 7 years and always used S...

Casual Listener

Plan Free but I'm trying to activate Premium Country San Marino Device Oppo A96   My Question or Issue I used to have a student account that then transformed into a normal premium accoun...

Yordan

Moderator

816 Views

6 replies

0 likes

Account
Premium
Subscription
  • 816 Views
  • 6 replies
  • 0 likes

Ex is using my money to pay for premium

this is actually my partners problem. she and her ex are on a premium family plan together. the ex is the plan owner, but it's her bank account that is paying. is there any way to fix this?

Newbie

this is actually my partners problem. she and her ex are on a premium family plan together. the ex is the plan owner, but it's her bank account that is paying. is there any way to fix this?  

Maxim

Spotify Star

370 Views

1 replies

0 likes

Premium
  • 370 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sign out from ALL devices or web players

CountryallDeviceallOperating Systemall My Question or IssueIs there any way you can sign out from every device (i.e. mobile apps, TVs, speakers, consoles...) that my account might be used with?From what I understand, the respective function in the ac...

Newbie

Country all Device all Operating System all   My Question or Issue Is there any way you can sign out from every device (i.e. mobile apps, TVs, speakers, consoles...) that my account migh...

AlejaR

Moderator

1541 Views

1 replies

0 likes

Account
Login
Other
Security
  • 1541 Views
  • 1 replies
  • 0 likes

Used incorrect email during sign up

I am a social media manager and recently created a playlist for a company event using my work email. We printed the spotify code on the invitations. I just tried logging back into that account and it said that there wasn't an account associated with ...

Newbie

I am a social media manager and recently created a playlist for a company event using my work email. We printed the spotify code on the invitations. I just tried logging back into that account and it...

Maxim

Spotify Star

275 Views

1 replies

0 likes

Account
Free
  • 275 Views
  • 1 replies
  • 0 likes

Superuser Contribution I think my account got hacked

There are new playlists that i never add and songs in my liked songs. Yesterday I got an email that someone from Azerbaijan got an access to my account and it’s clearly not me. I’ve changed my password but it didn’t help. Pls do something with that I...

Casual Listener

There are new playlists that i never add and songs in my liked songs. Yesterday I got an email that someone from Azerbaijan got an access to my account and it’s clearly not me. I’ve changed my passwo...

Yordan

Moderator

387 Views

1 replies

0 likes

  • 387 Views
  • 1 replies
  • 0 likes

Superuser Contribution my spotify isn’t playing recommendation songs like it used to

Device android (Redmi note 12 pro 5g)OSAndroid 14Plan premium miniProblem/issueHello! My Spotify recommendations are not the same like it used to. Example: When I was listening to K-Pop songs, the recommended songs were almost all b-sides that I had ...

Casual Listener

Device  android (Redmi note 12 pro 5g) OS Android 14 Plan  premium mini Problem/issue Hello! My Spotify recommendations are not the same like it used to.   Example:   W...

Eni

Moderator

701 Views

4 replies

0 likes

Account
Other
  • 701 Views
  • 4 replies
  • 0 likes

Superuser Contribution when did i create my spotify account

Just wanting to find out when I opened my Spotify account. Pretty sure I've had it since Spotify launched

Casual Listener

Just wanting to find out when I opened my Spotify account. Pretty sure I've had it since Spotify launched

Yordan

Moderator

511 Views

1 replies

0 likes

  • 511 Views
  • 1 replies
  • 0 likes

Change Spotify for artists account

I signed up my artist account through my personal email/Spotify account, but I would like to change it to its own Spotify account and email separate from my personal one, how can I do this?

Newbie

I signed up my artist account through my personal email/Spotify account, but I would like to change it to its own Spotify account and email separate from my personal one, how can I do this?

MauriceMV

Spotify Star

1359 Views

1 replies

0 likes

Account
  • 1359 Views
  • 1 replies
  • 0 likes