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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
75923 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
93316 Views
9 replies
2 likes
I got a 3-month premium trial; it just changed back to the free plan before its time for renewal. It hasn't been a month yet
I got a 3-month premium trial; it just changed back to the free plan before its time for renewal. It hasn't been a month yet
Moderator
748 Views
3 replies
1 likes
My account signed out last night, my gcash account was also unlinked. I know my log in credentials are correct. It just automatically log off. And I can't open it anymore. I have premium subscription until July 2025
My account signed out last night, my gcash account was also unlinked. I know my log in credentials are correct. It just automatically log off. And I can't open it anymore. I have premium subscription...
Spotify Star
515 Views
1 replies
0 likes
Cannot access my account. Card compromised, set up new account, can’t access
Cannot access my account. Card compromised, set up new account, can’t access
Spotify Star
421 Views
1 replies
0 likes
Plan Free Country Japan Device MacBook Air M2 Operating System MacOS 15.4.1 My Question or Issue My original acc I made with my school gmail. However, suddenly, I can't login anymore. When I try to sign up again, it tells me that there already is an ...
Plan Free Country Japan Device MacBook Air M2 Operating System MacOS 15.4.1 My Question or Issue My original acc I made with my school gmail. However, suddenly, I can't log...
Moderator
817 Views
3 replies
0 likes
PlanFreeCountryUSADevice Samsung S22Operating SystemAndroid latest My Question or IssueHello, I have emailed but received no response. I am trying to log into my Spotify account, but suddenly cannot. I sent a new email today to your support email add...
Plan Free Country USA Device Samsung S22 Operating System Android latest My Question or Issue Hello, I have emailed but received no response. I am trying to log into my Spotify...
Spotify Star
552 Views
1 replies
0 likes
PlanDuoCountryColombiaDeviceiPhone 11 My Question or IssueHey guys. I changed my subscription to Duo, so I can share accounts with my wife. I put out current address in my account, and when validating it with my wife account, it says the address is n...
Plan Duo Country Colombia Device iPhone 11 My Question or Issue Hey guys. I changed my subscription to Duo, so I can share accounts with my wife. I put out current address in m...
Moderator
1191 Views
8 replies
1 likes
Plan:Free (attempting to upgrade to Premium)Country:Sri LankaDevice:Windows 11 PCOperating System:Windows 11My Question or Issue:I attempted to subscribe to Spotify Premium under the 3-month free trial offer, but my payment failed. I received the mes...
Plan: Free (attempting to upgrade to Premium) Country: Sri Lanka Device: Windows 11 PC Operating System: Windows 11 My Question or Issue: I attempted to subscribe to Spotify Premium under th...
Casual Listener
2173 Views
4 replies
0 likes
Could you please tell me why I am unable to log in to Spotify through the Integra Remote application on iOS?
Could you please tell me why I am unable to log in to Spotify through the Integra Remote application on iOS?
Spotify Star
393 Views
3 replies
0 likes
Someone uploaded songs in April 2025 to my honeygirl Spotify page through, I believe, a distributor in my name and Spotify ultimately allowed her admin access to my page, removed my page from my roster and removed my music - basically taking over my ...
Someone uploaded songs in April 2025 to my honeygirl Spotify page through, I believe, a distributor in my name and Spotify ultimately allowed her admin access to my page, removed my page from my rost...
Spotify Star
358 Views
1 replies
0 likes
PlanFreeCountryTurkeyDevicePCOperating SystemKubuntu 25.04 My Question or IssueI changed my email address because I decided to delete the old one. At first, the system said that I was using a new device and that I couldn't change my email address. Ho...
Plan Free Country Turkey Device PC Operating System Kubuntu 25.04 My Question or Issue I changed my email address because I decided to delete the old one. At first, the system said t...
Spotify Star
397 Views
1 replies
0 likes
Hello friends, Spotify has a problem with the pays web, because I need to change my credit card, the option for credit card doesn't work, I can't fill my credit card information and Spotify will be closing my account. What can I do?PlanPremium famili...
Hello friends, Spotify has a problem with the pays web, because I need to change my credit card, the option for credit card doesn't work, I can't fill my credit card information and Spotify will be c...
Spotify Star
260 Views
1 replies
0 likes
I have a Premium Individual subscription. When I tried to apply my $30 gift card to my account, an error message popped up saying that I have a subscription that does not allow gift cards to be applied to it. When I read all of the articles pertainin...
I have a Premium Individual subscription. When I tried to apply my $30 gift card to my account, an error message popped up saying that I have a subscription that does not allow gift cards to be appli...
Spotify Star
206 Views
1 replies
0 likes
I pay for the premium subscription mostly so I don't have to listen to ads. I have been listening to some podcasts and getting ads. Why am I getting ads when I pay to not get ads? That does not seem like a good business model.
I pay for the premium subscription mostly so I don't have to listen to ads. I have been listening to some podcasts and getting ads. Why am I getting ads when I pay to not get ads? That does not seem ...
Spotify Star
1291 Views
3 replies
0 likes
PlanFreeCountry Devicelenovo laptopOperating Systemwindows 10 My Question or Issueso i used to login with google,then from some point i got an erroe something went wrong,then i tried to login with that same email my self by password ,and again got so...
Plan Free Country Device lenovo laptop Operating System windows 10 My Question or Issue so i used to login with google,then from some point i got an erroe something went wrong...
Spotify Star
730 Views
1 replies
0 likes
(Hi, I need to chang my email address to my new one)
(Hi, I need to chang my email address to my new one)
Spotify Star
407 Views
3 replies
0 likes
PlanFamily PremiumCountryUKDeviceHuawei P30Operating System Android My Question or IssueA message "something went wrong" shows when I try to login. I reinstalled the app, it didn't work. I tried from a browser without success as well. Please help, my...
Plan Family Premium Country UK Device Huawei P30 Operating System Android My Question or Issue A message "something went wrong" shows when I try to login. I reinstalled t...
Visitor
14220 Views
10 replies
0 likes
PlanPremiumCountryUnited StatesDeviceiPhone SE 3rd genOperating SystemiOS 18.5 My Question or IssueI don’t see any option to remove my two existing credit cards, I don’t have their security numbers anymore because they are disposed of, and I get an e...
Plan Premium Country United States Device iPhone SE 3rd gen Operating System iOS 18.5 My Question or Issue I don’t see any option to remove my two existing credit cards, I do...
Moderator
389 Views
1 replies
0 likes
Hello Spotify Support,I am unable to log into my Spotify account. When I try to log in with my email, it says the email is already registered, but when I try to reset the password, it says the email is not associated with any account.Could you please...
Hello Spotify Support, I am unable to log into my Spotify account. When I try to log in with my email, it says the email is already registered, but when I try to reset the password, it says ...
Casual Listener
190 Views
2 replies
0 likes
PlanPremiumCountryItalyDevice(Samsung Galaxy s8, Desktop)Operating System(Android, Windows 10) My Question or IssueToday suddenly my account was filled with music and favorite artists that I didn't recognize. I changed my passwords and logged out of ...
Plan Premium Country Italy Device (Samsung Galaxy s8, Desktop) Operating System (Android, Windows 10) My Question or Issue Today suddenly my account was filled with music...
Newbie
812 Views
3 replies
1 likes
PlanNon-owner member of Family PlanCountryUSADevice(Chrome Browser) Bug Report:I experienced a bug on the confirmation screen that appears when you cancel a premium subscription as a non-owner participant of a premium family plan. The page includes a...
Plan Non-owner member of Family Plan Country USA Device (Chrome Browser) Bug Report: I experienced a bug on the confirmation screen that appears when you cancel a premium subscriptio...
Spotify Star
683 Views
1 replies
0 likes
