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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1826 Views
  • 0 replies
  • 8 likes
  • Security
  • 1826 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 448591 Views
  • 970 replies
  • 108 likes
  • Account
  • 448591 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1199605 Views
  • 119 replies
  • 116 likes
  • Account
  • 1199605 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 108693 Views
  • 72 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108693 Views
  • 72 replies
  • 11 likes

My Email Language is Wrong

PlanPremiumCountryRSADeviceSamsungOperating SystemAndroid My Question or IssueThe language set on my profile is English, but the emails I receive are in Zulu.Please correct the language of my communications to English.

  • Newbie
  • Plan Premium Country RSA Device Samsung Operating System Android   My Question or Issue The language set on my profile is English, but the emails I receive are in Zulu. Please correct...
  • Maxim
  • Spotify Star
  • 124 Views
  • 1 replies
  • 0 likes
  • Account
  • 124 Views
  • 1 replies
  • 0 likes

Where can I find the offline devices deletion section?

My offline devices limit is already full. I’ve changed my phone and would like to delete the old one from the saved devices.

  • Visitor
  • My offline devices limit is already full. I’ve changed my phone and would like to delete the old one from the saved devices.
  • Maxim
  • Spotify Star
  • 125 Views
  • 1 replies
  • 0 likes
  • 125 Views
  • 1 replies
  • 0 likes

I want to transfer my account from family to my own

Hello, I no longer live in the same residence with my brother, (the primary account holder) and would like to transfer my existing account from his family account to my own account. Please advise. Thank you.

  • Visitor
  • Hello,  I no longer live in the same residence with my brother, (the primary account holder) and would like to transfer my existing account from his family account to my own account.  ...
  • Maxim
  • Spotify Star
  • 110 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 110 Views
  • 1 replies
  • 0 likes

Superuser Contribution My wife's account was stolen

Her psycho ex found out we got married, he had access to an old phone of hers apparently. Signed into her primary email and has messed up, deleted, or stolen almost every prior login associated to that account. She changed her number when he was hara...

  • Visitor
  • Her psycho ex found out we got married, he had access to an old phone of hers apparently. Signed into her primary email and has messed up, deleted, or stolen almost every prior login associated to t...
  • Maxim
  • Spotify Star
  • 107 Views
  • 1 replies
  • 0 likes
  • 107 Views
  • 1 replies
  • 0 likes

I have premium. Won't let me change location.

And therefore won't let me change my payment method to a card from my current country.I'm registered with Spotify in the UK. I live in the UAE. Want to use a UAE card.It won't let me change my location to the UAE because I already have premium.Spotif...

  • Visitor
  • And therefore won't let me change my payment method to a card from my current country. I'm registered with Spotify in the UK. I live in the UAE. Want to use a UAE card. It won't let me change m...
  • Chapman2024
  • Visitor
  • 1100 Views
  • 6 replies
  • 0 likes
  • Premium
  • 1100 Views
  • 6 replies
  • 0 likes

Superuser Contribution Cannot change country on spotify after moving abroad

Just moved and trying to change country on spotify. When changing payment card I get the info saying my country and card issue country do not align. But then at country it says change by changing you card to local bank account

  • Visitor
  • Just moved and trying to change country on spotify. When changing payment card I get the info saying my country and card issue country do not align. But then at country it says change by changing you...
  • Billy-J
  • Spotify Star
  • 176 Views
  • 1 replies
  • 0 likes
  • 176 Views
  • 1 replies
  • 0 likes

I am not able to log in to my account since 03/08/2024 on web spotify.

PlanPremium Country - India Device - Acer Nitro 5 Operating SystemWindows 10 I have paid for a 3 month trial plan that costed me 59 INR as it's my first time trying premium. I have used that account for my web spotify and connected it with my gmail b...

  • Visitor
  • Plan Premium   Country - India   Device - Acer Nitro 5   Operating System Windows 10   I have paid for a 3 month trial plan that costed me 59 INR as it's my first time t...
  • Billy-J
  • Spotify Star
  • 153 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 153 Views
  • 1 replies
  • 0 likes

I can't download music (limit devices reached)

PlanPremiumCountryMX DeviceLaptopOperating SystemWindows 11 My Question or IssueHi there. I can't download music because the app shows an alert saying "Devices limit reached," even though I have only downloaded it on my phone and iPad. I think Spotif...

  • Casual Listener
  • Plan Premium Country MX   Device Laptop Operating System Windows 11   My Question or Issue Hi there.   I can't download music because the app shows an alert saying "Device...
  • Maxim
  • Spotify Star
  • 118 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 118 Views
  • 1 replies
  • 0 likes

Superuser Contribution Give spotify premium users the option to change country when not at home

Give spotify premium users this option: I like an album that is not available in my home country. When I'm on vacation, the country I go to does have access to this album. To listen it with my premium account, I first need to cancel my subscription t...

  • Visitor
  • Give spotify premium users this option: I like an album that is not available in my home country. When I'm on vacation, the country I go to does have access to this album. To listen it with my premiu...
  • Maxim
  • Spotify Star
  • 238 Views
  • 2 replies
  • 0 likes
  • 238 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Alexa connect issue due to geographical restrictions.

PlanFamily CountryRomaniaDeviceAndroid I Try to connect Alexa with the Spotify account and I get the " You are not eligible to enable this skill due to geographical restriction" I have friends with free pr premium Spotify account in the same city asm...

  • Casual Listener
  • Plan Family  Country Romania Device Android     I Try to connect Alexa with the Spotify account and I get the " You are not eligible to enable this skill due to geogr...
  • 11182810261
  • Visitor
  • 176686 Views
  • 37 replies
  • 1 likes
  • Other
  • 176686 Views
  • 37 replies
  • 1 likes

Superuser Contribution Wont let me change email.

It keeps saying something went wrong try again.. im just trying to change my email to my new personal one.

  • Newbie
  • It keeps saying something went wrong try again.. im just trying to change my email to my new personal one.
  • maoranza76
  • Casual Listener
  • 277 Views
  • 4 replies
  • 1 likes
  • Account
  • 277 Views
  • 4 replies
  • 1 likes

Superuser Contribution Switching primary acct holder in a family acct.

My son had a spotify acct to start. I took his acct and made it a family acct. Since I pay the bills, I would like to switch to the primary acct holder of the family acct. How do I do this? Thanks

  • Newbie
  • My son had a spotify acct to start. I took his acct and made it a family acct. Since I pay the bills, I would like to switch to the primary acct holder of the family acct. How do I do this? Thanks
  • OscarDC
  • Moderator
  • 915 Views
  • 3 replies
  • 0 likes
  • 915 Views
  • 3 replies
  • 0 likes

Superuser Contribution Where can I chat with a human and not a virtual agent?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Joan
  • Moderator
  • 189 Views
  • 1 replies
  • 0 likes
  • Account
  • 189 Views
  • 1 replies
  • 0 likes

No puedo actualizar a plan familiar

Quiero cambiar mi cuenta de spotify al plan familiar pero al momento de presionar el boton que dice "Comenzar a usar plan familiar premium" no pasa nada simplemente sigo en la misma cuenta si me podrian ayudar gracias

  • Newbie
  • Quiero cambiar mi cuenta de spotify al plan familiar pero al momento de presionar el boton que dice "Comenzar a usar plan familiar premium" no pasa nada simplemente sigo en la misma cuenta si me podr...
  • Valentina-albornoz
  • Newbie
  • 561 Views
  • 2 replies
  • 1 likes
  • 561 Views
  • 2 replies
  • 1 likes

Paid for 1 year Subscription , however app not updated yet

Hi, I paid for 1 year subscription for Spotify premium, payment was successful, I'm still not able to see the subscription in my spotify account. Country - IndiaPhone - iPhoneplan: 1 year plan

  • Visitor
  • Hi,   I paid for 1 year subscription for Spotify premium, payment was successful, I'm still not able to see the subscription in my spotify account.    Country - India Phone - iPho...
  • Maxim
  • Spotify Star
  • 131 Views
  • 1 replies
  • 0 likes
  • Premium
  • 131 Views
  • 1 replies
  • 0 likes

Superuser Contribution Notification that my premium subscription runs out

I received a notification that my subscription runs out in 2 days - I have it for years and it never run out? I can't extend it in my profile - any advice?Thanks!

  • Casual Listener
  • I received a notification that my subscription runs out in 2 days - I have it for years and it never run out? I can't extend it in my profile - any advice? Thanks!  
  • Eni
  • Moderator
  • 305 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 305 Views
  • 5 replies
  • 0 likes

Superuser Contribution Not searchable / No one can find my account using search

PlanFreeCountryGermanyMy Question or IssueI have searched for my own account on someone else's phone to see my playlists. However, my display name / account does not appear in searches at all, in fact it says "Couldn't find - Try searching again usin...

  • Casual Listener
  • ...isten to my public playlists?   PS: I've seen the exact same problem posted in 2014 and several people were having the same problem and it seems like there was no solution...any ideas?  
  • desesseints
  • Newbie
  • 6061 Views
  • 6 replies
  • 0 likes
  • Account
    Free
    Other
  • 6061 Views
  • 6 replies
  • 0 likes