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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Sou membro do plano duo. confirmei o endereço. porem a minha conta spotfy continua como gratuita e ouvindo musicas com anuncios. o que fazer?
I made a Spotify account a few years ago. I then logged out of that and made a new account. All the playlists on that old account is still public and I wish the whole account would be deleted as it’s embarrassing and is inactive. I’ve tried logging i...
i had a Dou account for my and my spouse, and we use it on our phones, cars and smart speaker at home and work. With a Dou account I should be able to play 2 devices simultaneously, regardless of what account is in use (don’t reinvent the wheel here ...
Tried logging in using all other methods and none of them were linked. The email in use is an email I’m assuming has been randomly generated yet when I try to change it it just comes up with an error message. All online help needs you to be logged in...
Can't seem to get it to open on ps4. Tried just about everything I can think of. I can still play from my phone to the ps4 but can't do anything on the ps4 to change or set new playlist. Started about a week ago. Starting up it say error or shows a s...
PlanFree/PremiumCountryUSADeviceiPhone 14Operating SystemiOS 10My Question or IssueI have invited my wife to our family plan several times. Via email and via text. She clicks on the invitation and then clicks "Accept." I can see that she's accepted o...
It has come to my understanding, upon chatting with your customer service, that Spotify is now pushing most of its user to premium subscriptions. But, removing the basic controls one would expect of a streaming platform is probably a bad way to do it...
PlanFamilyCountryGermanyDevice(iPhone 13)Operating SystemAll My Question or IssueAfter my divorce my daughter moved to my household. Her mother (my ex) has terminated my daughter’s account. Now she can not join my family account but is blocked for a ...
I've closed my old spotify account, and when I try to sign up for free, it says my email is already in use of another account. And when I try to log in, it says this account is no longer available.
Plan: PremiumCountry: CanadaDevice: iPhone XrOperating System: iOS 10 My Question or IssueMy premium account just renewed on 29 May. I am planning to cancel my premium account and revert back to the free version for now. Since I've paid on the 29th, ...
I moved to a new country and I'd like to change the settings but it won't let me when I do.
When I click on my release radar or my discover weekly it shows “Made for {{husband’s account name}}”. Why aren’t these lists crafted for me? Why can I see/hear his playlists instead of mine?
I'm releasing a song and tried to claim my spotify for artists profile. Usually this should take 1-3 days right? But I did not receive any response from spotify. I'm confused. What should I do? The release is soon and I need my profile and I'm not su...
My boyfriend recently committed suicide and we share a playlist together. There are many songs that he had yet to add to our playlist that I would like access to. I have no problem for paying for his account to keep it active. I am just hoping to be ...
Hi,my account is always showing offline, been trying to bring it back to online but to no avail
My Question or IssueI can't figure out how to contact Spotify Support The Support Bot option does not have a field I can type into nor does the Facebook Messaging option
I just got an email today from Microsoft saying I got Spotify Premium by searching with Bing. Whenever I click on the Spotify website link, is says This page no longer exists. The website is spotify.com/ppt/microsoft .I was thinking of giving it to s...
Hi Spotify Staff, Sorry to post in the wrong place, I see catagories for specific clients, account issues and subscriptions but none for the actual service.odd. Moving on... 5 months ago we had a baby and I used Spotify to soothe her the first month ...
I am getting streams on my song, but the monthly listeners and streams are not updating.The song went live yesterday morning around 10 AM Central Time. The stats should have been updated by now, to my understanding. support seemed to be very untraine...
I changed my email in my account but when I click on the verification link that is emailed to me, it keeps saying it didn't work and to resend the email. I've tried two different browsers on my computer and also on my phone. Same issue every time.