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Forum Posts

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1078795 Views
  • 118 replies
  • 104 likes
  • Account
  • 1078795 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Pawtz
  • Newbie
  • 49701 Views
  • 57 replies
  • 8 likes
  • Account
    Login
    Premium
  • 49701 Views
  • 57 replies
  • 8 likes

Subscribed, but not getting Premium?

If you've paid for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following: Log out and back into your accountOccasionally this is necessary to force a sync of info between your d...

  • Spotify
  • Spotify
  • meahtenoha
  • Spotify
  • 1146013 Views
  • 4840 replies
  • 118 likes
  • Account
    Free
    Premium
    Subscription
  • 1146013 Views
  • 4840 replies
  • 118 likes

Solved!!Superuser Contribution Erro em "Atividade de Amigos"

Sei que há duas ou três atualizações atrás a opção que vem por padrão é a de não mostrar as atividades de música no Spotify, mesmo assim, tenho amigos com essa opção de mostragem ativada mas não consigo ver o que fazem (apenas aparece um único amigo ...

  • Music Fan
  • Sei que há duas ou três atualizações atrás a opção que vem por padrão é a de não mostrar as atividades de música no Spotify, mesmo assim, tenho amigos com essa opção de mostragem ativada mas não cons...
  • Eni
  • Moderator
  • 2836 Views
  • 1 replies
  • 6 likes
  • Account
    Premium
  • 2836 Views
  • 1 replies
  • 6 likes

Solved!!Superuser Contribution Does the Spotify algorithm give playlists made by premium and free users equal exposure?

PlanFree/PremiumCountryNetherlandsDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen it comes to playlist discoverability through search or discovered on, does the Spotify algorithm give playlists made by premium and free users equal ex...

  • Music Fan
  • Plan Free/Premium Country Netherlands Device Desktop Operating System Windows 10   My Question or Issue When it comes to playlist discoverability through search or discovered on, does ...
  • Hardcoreboogie
  • Music Fan
  • 219 Views
  • 2 replies
  • 0 likes
  • Account
  • 219 Views
  • 2 replies
  • 0 likes

Solved!! Continuously getting large number of Reset password emails

Hi, I have what I assume is a popular Spotify username. Since Spotify offers the possibility to reset passwords only requiring you to enter what you belive is your username (and not mandating you to enter email address to reset password), I have cons...

  • Newbie
  •   Hi,   I have what I assume is a popular Spotify username. Since Spotify offers the possibility to reset passwords only requiring you to enter what you belive is your username (and not ...
  • Billy-J
  • Spotify Star
  • 229 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 229 Views
  • 1 replies
  • 0 likes

Logging in to iPad no longer works after a reinstall

PlanPremiumCountryNLDeviceiPad4Operating SystemiOS 10.3.3 My Question or IssueNa een herinstallatie van de iPad kan ik niet meer inloggen op de iPad app. Ik heb het geprobeerd met zowel mijn gebruikersnaam als mijn e-mailadres. De melding is dat het ...

  • Casual Listener
  • Plan Premium Country NL Device iPad4 Operating System iOS 10.3.3   My Question or Issue Na een herinstallatie van de iPad kan ik niet meer inloggen op de iPad app. Ik heb het geprobeer...
  • Billy-J
  • Spotify Star
  • 260 Views
  • 3 replies
  • 0 likes
  • Login
  • 260 Views
  • 3 replies
  • 0 likes

Recognition for Premium membership

PlanPremium DuoCountryGermanyDeviceiPhone 6s (Premium membership is working on Windows PC)Operating SystemiOS 12.2My Question or IssueHi there, I am using Premium Duo membership.With the first ID, normally I am logging-in from my PC.When I switched t...

  • Newbie
  • Plan Premium Duo Country Germany Device iPhone 6s (Premium membership is working on Windows PC) Operating System iOS 12.2 My Question or Issue Hi there,   I am using Premium Duo membe...
  • Billy-J
  • Spotify Star
  • 143 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 143 Views
  • 1 replies
  • 0 likes

Superuser Contribution IG lyrics share missing

PlanPremiumCountryThailandDeviceiPhone 11 Pro MaxOperating SystemiOS 15.2 My Question or IssueI was able to share lyrics to my instagram eariler 2021. Now the button is missing and most of my friends are still able to share, what do I have to do to b...

  • Regular
  • Plan Premium Country Thailand Device iPhone 11 Pro Max Operating System iOS 15.2   My Question or Issue I was able to share lyrics to my instagram eariler 2021. Now the button is miss...
  • Eni
  • Moderator
  • 193 Views
  • 3 replies
  • 0 likes
  • Account
    Other
  • 193 Views
  • 3 replies
  • 0 likes

Delete Liked songs

PlanPremiumCountrySwedenDeviceiPhone 11Operating SystemiOS 15.2 My Question or IssueHow do I delete all my Liked songs. I’ve tried both on my iPhone and iPad. I cant figure it out. I can only delete one song at a time. How do I delete all my Liked so...

  • Casual Listener
  • Plan Premium Country Sweden Device iPhone 11 Operating System iOS 15.2   My Question or Issue How do I delete all my Liked songs. I’ve tried both on my iPhone and iPad. I cant figure i...
  • Emilia_8
  • Spotify Star
  • 317 Views
  • 3 replies
  • 0 likes
  • Account
  • 317 Views
  • 3 replies
  • 0 likes

Superuser Contribution Reactivate the "Sign-Up with Google" option

I was able to create a new account using the "Sign-up with Google" option on Dec 17th 2021, and activate a family premium account. I am now trying to onboard my family members, all using Google / Android phones. In order to do this, I need to create ...

  • Newbie
  • I was able to create a new account using the "Sign-up with Google" option on Dec 17th 2021, and activate a family premium account. I am now trying to onboard my family members, all using Google / A...
  • MafeG
  • Moderator
  • 161 Views
  • 1 replies
  • 0 likes
  • Account
  • 161 Views
  • 1 replies
  • 0 likes

Can't log in with email + password

Hello, I can't log into my account with email + password. I reset my password, tried it with the new one but failed again. The reset email stated my username (many numbers) and I used that with my new password. It worked but problem is, it is hard to...

  • Casual Listener
  • Hello,   I can't log into my account with email + password. I reset my password, tried it with the new one but failed again. The reset email stated my username (many numbers) and I used that w...
  • Luan
  • Spotify Star
  • 252 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 252 Views
  • 1 replies
  • 0 likes

Premium account via partner, add Premium Duo on same address

Hi,We have a Premium Spotify account via a partner (xs4all) which we want to keep. We want to add a Premium Duo account for my daughters on the same address.Is this possible as the documentation is unclear about that?Thanks for your support,William

  • Newbie
  • Hi, We have a Premium Spotify account via a partner (xs4all) which we want to keep. We want to add a Premium Duo account for my daughters on the same address. Is this possible as the documentation ...
  • Luan
  • Spotify Star
  • 153 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 153 Views
  • 1 replies
  • 0 likes

Superuser Contribution Don't advertise to me in Spanish. I don't speak Spanish.

Just because I listen to music with Spanish lyrics does not mean you should send me advertising in Spanish. You are losing your opportunity to market to me, because I don't speak Spanish.

  • Newbie
  • Just because I listen to music with Spanish lyrics does not mean you should send me advertising in Spanish.    You are losing your opportunity to market to me, because I don't speak Spani...
  • MafeG
  • Moderator
  • 83 Views
  • 1 replies
  • 0 likes
  • 83 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Podcasts not found

PlanPremiumCountryMoldovaDeviceSamsung Galaxy A72 (and A70 with the same issue)Operating SystemAndroid 11 My Question or IssueSo I've been trying to play podcasts once in a while but couldn't find any, I've done some research and found that spotify m...

  • Casual Listener
  • Plan Premium Country Moldova Device Samsung Galaxy A72 (and A70 with the same issue) Operating System Android 11   My Question or Issue So I've been trying to play podcasts once in a w...
  • Alex
  • Moderator
  • 403 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 403 Views
  • 3 replies
  • 0 likes

Not getting recommendations acoording to preferences

Hi, I am a fan of Funk-Jazz-Fusion music. I spend my time on Spotify listening to the above 30% of the time and the rest between podcasts and quiet music (traditional or smooth jazz). While I het many recommendations on podcasts and the quiet music, ...

  • Newbie
  • Hi, I am a fan of Funk-Jazz-Fusion music. I spend my time on Spotify listening to the above 30% of the time and the rest between podcasts and quiet music (traditional or smooth jazz). While I het man...
  • 80 Views
  • 0 replies
  • 0 likes
  • Account
  • 80 Views
  • 0 replies
  • 0 likes

Superuser Contribution [Web Player][Other] Too many commercials, not enough music

Spotify is only playing 4 to 5 songs, less that 15 minutes of music, then multiple commercials. I don't mind the commercials but play the 30 minutes of music that is advertised please

  • Newbie
  • Spotify is only playing 4 to 5 songs, less that 15 minutes of music, then multiple commercials.  I don't mind the commercials but play the 30 minutes of music that is advertised please
  • MafeG
  • Moderator
  • 92 Views
  • 1 replies
  • 0 likes
  • Other
    Web Player
  • 92 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Unable to log out of unwanted devices

Plan - PremiumCountry - USDevice - Amazon Echo Dot Several months ago, I logged onto Spotify via a friend's Echo Dot. Since then I've wanted to remove this device's access to my account. At least two or three times I have clicked the "Sign out everyw...

  • Newbie
  • Plan - Premium Country - US Device - Amazon Echo Dot   Several months ago, I logged onto Spotify via a friend's Echo Dot. Since then I've wanted to remove this device's access to my acc...
  • Elena
  • Moderator
  • 200 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 200 Views
  • 1 replies
  • 0 likes

Superuser Contribution Russian Spotify Premium but I'm Polish :(

Good morning,I recently purchased Spotify Premium for 4 months from "G2A.COM" website. I went into the Spotify app, and there I see Russian playlists. I'm Polish, so I was a bit surprised. It turned out that my country was changed from Poland to Russ...

  • Newbie
  • Good morning, I recently purchased Spotify Premium for 4 months from "G2A.COM" website. I went into the Spotify app, and there I see Russian playlists. I'm Polish, so I was a bit surprised. It turne...
  • Maxim
  • Spotify Star
  • 154 Views
  • 2 replies
  • 0 likes
  • Account
  • 154 Views
  • 2 replies
  • 0 likes

Superuser Contribution Buy an account for another country.

Hello folks, I want to pay a premium account to my mother in law as a gift, the problem she lives in another country, is there a possibility to do it? I tried but says payment and location needs to be the same, thanks a lot for your help!

  • Newbie
  • Hello folks, I want to pay a premium account to my mother in law as a gift, the problem she lives in another country, is there a possibility to do it? I tried but says payment and location needs to b...
  • Jeremy
  • Moderator
  • 107 Views
  • 1 replies
  • 0 likes
  • Account
  • 107 Views
  • 1 replies
  • 0 likes

Superuser Contribution No User Interface

DevicePCOperating SystemWindows 10 My Question or IssueThere is no user interface in Spotify after I restarted my computer several times (As below). I have tried to delete everything and reinstall it and tried to turn off the Hardware Acceleration op...

_0-1639927187609.png
  • Newbie
  •   Device PC Operating System Windows 10   My Question or Issue There is no user interface in Spotify after I restarted my computer several times (As below). I have tried to delete ev...
  • Alex
  • Moderator
  • 112 Views
  • 1 replies
  • 1 likes
  • Other
  • 112 Views
  • 1 replies
  • 1 likes

Superuser Contribution username

I want to be able to change my current username or choose my own one and no I don't mean display name, I specifically mean username on my account. Is that possible and if yes ,how?

  • Not applicable
  • I want to be able to change my current username or choose my own one and no I don't mean display name, I specifically mean username on my account. Is that possible and if yes ,how?
  • Jeremy
  • Moderator
  • 117 Views
  • 1 replies
  • 0 likes
  • Account
  • 117 Views
  • 1 replies
  • 0 likes

Autoplay only works sometimes

PlanPremiumCountryUnited StatesDevice(AT&T Radiant Max)Operating System My Question or IssueAutoplay often doesn't work after playlist is over. It's an issue that only seems to occur on my phone but not my laptop

  • Casual Listener
  •   Plan Premium Country United States Device (AT&T Radiant Max) Operating System     My Question or Issue Autoplay often doesn't work after playlist is over. It's an issu...
  • OneByBoo
  • Community Legend
  • 95 Views
  • 1 replies
  • 0 likes
  • Premium
  • 95 Views
  • 1 replies
  • 0 likes