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Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • DRAG0N
  • Casual Listener
  • 259769 Views
  • 785 replies
  • 81 likes
  • Account
  • 259769 Views
  • 785 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1127788 Views
  • 118 replies
  • 106 likes
  • Account
  • 1127788 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 70904 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 70904 Views
  • 63 replies
  • 8 likes

Superuser Contribution I cant create a new account

PlanFreeCountrySpainDevicePersonal ComputerOperating SystemWindows 10 My Question or IssueI can't log in with my personal email . So I create a new Gmail account and i try to create a new Spotify Account.I enter all the details required on the form. ...

  • Casual Listener
  • Plan Free Country Spain Device Personal Computer Operating System Windows 10   My Question or Issue I can't log in with my personal email . So I create a new Gmail account and i try to...
  • Alex
  • Moderator
  • 214 Views
  • 4 replies
  • 0 likes
  • Account
  • 214 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Verified User / Artist

Im trying to make my profile a verified user page, but cant find out how so i'm trying to make it a verified artist page, but when in the "Select Artist" tab my profile doesn't show up and I have no idea what to do to get it, i got the url and that d...

  • Casual Listener
  • Im trying to make my profile a verified user page, but cant find out how so i'm trying to make it a verified artist page, but when in the "Select Artist" tab my profile doesn't show up and I have no ...
  • Alex
  • Moderator
  • 4146 Views
  • 6 replies
  • 0 likes
  • 4146 Views
  • 6 replies
  • 0 likes

Superuser Contribution I want to change profile language! Country is NOT equal to Language

PlanFreeCountryFinland (Åland Islands)Spoken languageSwedishDeviceWeb browser (Chrome/Firefox)Operating SystemWindows 11 My Question or IssueI have the Spotify app on an iPhone and Spotify on the web browser, it's works fine, it's in Swedish. All is ...

  • Casual Listener
  • Plan Free Country Finland (Åland Islands) Spoken language Swedish Device Web browser (Chrome/Firefox) Operating System Windows 11   My Question or Issue I have the Spotify app on an ...
  • sollet
  • Casual Listener
  • 167 Views
  • 2 replies
  • 0 likes
  • Account
  • 167 Views
  • 2 replies
  • 0 likes

Superuser Contribution Fraudulent Credit Card Charges No Way to Contact Spotify!!

My credit card is being fraudulently used for a Spotify monthly subscription. I need to contact Spotify so they may stop the subscription. I do not have a spotify account, I've never had a spotify account. Signing into get customer service on forum b...

  • Casual Listener
  • My credit card is being fraudulently used for a Spotify monthly subscription. I need to contact Spotify so they may stop the subscription.   I do not have a spotify account, I've never had...
  • MARTING2
  • Casual Listener
  • 15947 Views
  • 23 replies
  • 15 likes
  • 15947 Views
  • 23 replies
  • 15 likes

Solved!! Some song's don't play.

For some reason, some of the tracks I love won't play. When I click the track it will sit there not playing anything. It will still say the song is selected and playing, but it's not. The bar does not move to indicate time. There is no dot to fast fo...

  • Casual Listener
  • For some reason, some of the tracks I love won't play. When I click the track it will sit there not playing anything. It will still say the song is selected and playing, but it's not. The bar does no...
  • JxstLex
  • Visitor
  • 61942 Views
  • 59 replies
  • 6 likes
  • 61942 Views
  • 59 replies
  • 6 likes

Solved!!Superuser Contribution How to make all playlists private?

I want to reply to this thread, but I can't. I made a thing to make all your Spotify playlists secret.

  • Casual Listener
  •   I want to reply to this thread, but I can't.   I made a thing to make all your Spotify playlists secret.
  • Jyanna
  • Newbie
  • 9112 Views
  • 11 replies
  • 1 likes
  • Account
  • 9112 Views
  • 11 replies
  • 1 likes

Superuser Contribution German Language | How to disable Gender * stars?

Hi, is there a way to disable the Gender Stars in German Language in the Spotify app?For example "Artist" was previously named "Künstler". Now its "Künstler*innen"Or "for this Artist..." was previously "für diesen Künstler..." now it's "für diese(n) ...

  • Newbie
  • Hi, is there a way to disable the Gender Stars in German Language in the Spotify app? For example "Artist" was previously named "Künstler". Now its "Künstler*innen" Or "for this Artist..." was prev...
  • TomBerlin
  • Casual Listener
  • 1732 Views
  • 7 replies
  • 28 likes
  • Account
  • 1732 Views
  • 7 replies
  • 28 likes

Superuser Contribution ¿Cómo puedo reingresar a Spotify premium familiar después de no verificar mi cuenta?

Sucedió que, al estar en un plan familiar de Spotify Premium, este te pide una verificación de que mi cuenta coincida con la dirección del dueño del plan y de los demás ocupantes, en mi caso, no verifique mi cuenta y Spotify decidio sacarme de el pla...

  • Newbie
  • Sucedió que, al estar en un plan familiar de Spotify Premium, este te pide una verificación de que mi cuenta coincida con la dirección del dueño del plan y de los demás ocupantes, en mi caso, no veri...
  • Dian
  • Moderator
  • 348 Views
  • 3 replies
  • 0 likes
  • 348 Views
  • 3 replies
  • 0 likes

Superuser Contribution Songs in "liked songs" that I didn't like

Songs keep showing up in my 'Liked Songs' that I didn't like. No one else is using my account (that I know of). I do have other users (family) but they haven't been using the account and even if they were, the songs that are getting saved are stuff t...

  • Visitor
  • Songs keep showing up in my 'Liked Songs' that I didn't like.  No one else is using my account (that I know of).  I do have other users (family) but they haven't been using the account and ...
  • eule_7834
  • Music Fan
  • 9410 Views
  • 8 replies
  • 7 likes
  • Other
  • 9410 Views
  • 8 replies
  • 7 likes

Superuser Contribution Unable to connect Facebook with my Spotify Account

Plan PremiumCountryGermany DeviceYoga 260 Lenovo Operating SystemWin10 My Question or IssueMy Facebook account is up and running.Spotify Account aswell. I linked other apps to my facebook account, just the other day. With spotify it doesn't work. It ...

  • Regular
  • Plan   Premium Country Germany   Device Yoga 260 Lenovo   Operating System Win10   My Question or Issue My Facebook account is up and running. Spotify Account aswell...
  • MihailY
  • Moderator
  • 118 Views
  • 1 replies
  • 0 likes
  • Login
  • 118 Views
  • 1 replies
  • 0 likes

Superuser Contribution Getting Features of Premium on my Free Account

PlanFreeDeviceSamsung Galaxy S22+ My Question or IssueI am getting the features of Spotify Premium even though I only have Spotify Free. I've checked multiple times but everything says my current plan is Spotify Free but I can skip and unlimited amou...

  • Visitor
  • Plan Free Device Samsung Galaxy S22+   My Question or Issue I am getting the features of Spotify Premium even though I only have Spotify Free. I've checked multiple times but everything sa...
  • Vasil
  • Moderator
  • 231 Views
  • 1 replies
  • 0 likes
  • Free
  • 231 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account overview page is missing plan information

Single premium plan, iPhone and PC app; all paid up, too. I want to change my payment method, but there's no "my plan" or "manage" or anything showing up on my account overview page on the Spotify site. These things do show up on my phone, but no way...

  • Casual Listener
  • Single premium plan, iPhone and PC app; all paid up, too.   I want to change my payment method, but there's no "my plan" or "manage" or anything showing up on my account overview page on the S...
  • Elena
  • Moderator
  • 210 Views
  • 3 replies
  • 1 likes
  • Account
  • 210 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Unable to login on iPad

I have recently upgraded to iPad 6th generation running iOS 12.4. I have a Premium subscription, however I cannot login via the app. I am able to login on my iPhone and Mac.I have re-started my iPad, reinstalled the app, tried to log in using my user...

  • Casual Listener
  • I have recently upgraded to iPad 6th generation running iOS 12.4.  I have a Premium subscription, however I cannot login via the app. I am able to login on my iPhone and Mac. I have re-started ...
  • Lyubka
  • Moderator
  • 9717 Views
  • 14 replies
  • 1 likes
  • Login
  • 9717 Views
  • 14 replies
  • 1 likes

Superuser Contribution Profile Picture

I'm trying to remove my profile picture completely on my account. However, every time I do this it is still there. My account isn't linked to any external accounts or apps so it isn't that. So why is it not going away

  • Casual Listener
  • I'm trying to remove my profile picture completely on my account. However, every time I do this it is still there. My account isn't linked to any external accounts or apps so it isn't that. So why is...
  • Yordan
  • Moderator
  • 311 Views
  • 5 replies
  • 0 likes
  • Account
  • 311 Views
  • 5 replies
  • 0 likes

Solved!! Prepay options for Duo Premium in Spain (ES)

PlanFree (Duo Premium soon, hopefully)CountrySpain (ES)DeviceOnePlus 5TOperating SystemAndroid My Question or IssueIs it possible to prepay a Duo Premium subscription for 12 months in Spain? Me and my friend are eager to start the Premium road so we ...

  • Casual Listener
  •   Plan Free (Duo Premium soon, hopefully) Country Spain (ES) Device OnePlus 5T Operating System Android   My Question or Issue Is it possible to prepay a Duo Premium subscription...
  • NavaSato
  • Casual Listener
  • 124 Views
  • 2 replies
  • 0 likes
  • Premium
    Subscription
  • 124 Views
  • 2 replies
  • 0 likes

Spotify For Artists - Looks like you don't have enough listening data.

I have done 100,000+ streams this year but i get this error code. Any help? there's definitely enough listening data.

  • Newbie
  • I have done 100,000+ streams this year but i get this error code.  Any help? there's definitely enough listening data.
  • Maxim
  • Spotify Star
  • 160 Views
  • 1 replies
  • 0 likes
  • Account
  • 160 Views
  • 1 replies
  • 0 likes

Superuser Contribution Password reset link "This site can't be reached"

PlanPremiumCountryUnited StatesDeviceDesktopOperating SystemWindows 10 My Question or IssueI have forgotten my password. I have been attempting to reset it for the past week and have had no success. I receive the email with the link that is supposed ...

  • Casual Listener
  • Plan Premium Country United States Device Desktop Operating System Windows 10   My Question or Issue I have forgotten my password. I have been attempting to reset it for the past week ...
  • MihailY
  • Moderator
  • 310 Views
  • 4 replies
  • 0 likes
  • Account
    Login
    Premium
  • 310 Views
  • 4 replies
  • 0 likes

Bu e posta adresi zaten bir hesaba bağlı

I deleted my account, it's been 7 days, my profile seems to exist.   

  • Newbie
  • I deleted my account, it's been 7 days, my profile seems to exist.      
  • Jose_M
  • Spotify Star
  • 325 Views
  • 1 replies
  • 0 likes
  • Account
  • 325 Views
  • 1 replies
  • 0 likes

Do I lose my listening history after I renewed my subscription

PlanPremium (Family)CountryUS DeviceiPhone 13 ProOperating SystemiOS16 My Question or IssueA month ago, the credit card linked to our family subscription expired so was my premium status, after a couple of days my premium account was renewed and all ...

  • Newbie
  • Plan Premium (Family) Country US   Device iPhone 13 Pro Operating System iOS16   My Question or Issue A month ago, the credit card linked to our family subscription expired so wa...
  • Jose_M
  • Spotify Star
  • 144 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 144 Views
  • 1 replies
  • 0 likes

Can't log in

I cannot login because it says i am offline. I changed my password and it still has not worked. The web player on my laptop works, but my phone cannot use spotify even though I am online on my laptop.PlanPremiumCountryCanadaOperating SystemiOS My Que...

  • Visitor
  • I cannot login because it says i am offline. I changed my password and it still has not worked. The web player on my laptop works, but my phone cannot use spotify even though I am online on my laptop...
  • Jose_M
  • Spotify Star
  • 148 Views
  • 1 replies
  • 0 likes
  • Login
  • 148 Views
  • 1 replies
  • 0 likes