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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

287145 Views

529 replies

34 likes

Account
Free
  • 287145 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13619 Views

6 replies

11 likes

Security
  • 13619 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

540179 Views

990 replies

114 likes

Account
  • 540179 Views
  • 990 replies
  • 114 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129591 Views

74 replies

12 likes

Account
Login
Premium
  • 129591 Views
  • 74 replies
  • 12 likes

spotify family

I added my family member, however they can't get the advantage of it. Not allowed to skip and heard ads. In my account I can see she's on my plan....help

Newbie

I added my family member, however they can't get the advantage of it. Not allowed to skip and heard ads. In my account I can see she's on my plan....help

kbrooksc

Community Legend

240 Views

1 replies

0 likes

Subscription
  • 240 Views
  • 1 replies
  • 0 likes

free account a year ago and now Facebook to login which now has my new email & Spotify has old email

I signed up a year or two ago and just logged in with FB login (my FB Profile has a differant & new & correct email) and it has an old email in my Spotify profile. I can't change it. I also can't get my code to reset it because that is an old email I...

Newbie

I signed up a year or two ago and just logged in with FB login (my FB Profile has a differant & new & correct email) and it has an old email in my Spotify profile.  I can't change it.&nb...

kbrooksc

Community Legend

2017 Views

1 replies

0 likes

Premium
Subscription
  • 2017 Views
  • 1 replies
  • 0 likes

ending app

I have Spotify free and try for premium but when I bring up my Spotify I can't play my choice of songs off my playlist like I used to it says I'm offline but I'm not tried to end subscription but don't see end script choice

Newbie

I have Spotify free and try for premium but when I bring up my Spotify I can't play my choice of songs off my playlist like I used to it says I'm offline but I'm not tried to end subscription but don...

kbrooksc

Community Legend

258 Views

1 replies

0 likes

Subscription
  • 258 Views
  • 1 replies
  • 0 likes

How do I resend a family invite?

I sent an family invite to my daughter and husband and I put an incorrect email address for my daughter I'm being charged for all 3 of us but she has not redeemed her subscription. How do I resend her an invite to her correct address

Newbie

I sent an family invite to my daughter and husband and I put an incorrect email address for my daughter I'm being charged for all 3 of us but she has not redeemed her subscription. How do I resend he...

kbrooksc

Community Legend

15726 Views

1 replies

0 likes

Subscription
  • 15726 Views
  • 1 replies
  • 0 likes

spotify premium to my new facebook account

Hello I have a spotify premium, on my old facebook account, how do I transfer that premium account to my new facebook account? Best regards Oceanica

Newbie

Hello I have a spotify premium, on my old facebook account, how do I transfer that premium account to my new facebook account? Best regards Oceanica

kbrooksc

Community Legend

239 Views

1 replies

0 likes

Account
Login
Premium
  • 239 Views
  • 1 replies
  • 0 likes

having trouble getting my playlists on my new phone

I just got a new phone and I can't get any of my playlists. And it says I no longer have premium. And o logged in to the same account. None of my music is there at all. HELP!!!!!!

Newbie

I just got a new phone and I can't get any of my playlists. And it says I no longer have premium. And o logged in to the same account. None of my music is there at all. HELP!!!!!!

kbrooksc

Community Legend

182 Views

1 replies

0 likes

Account
Other
Premium
  • 182 Views
  • 1 replies
  • 0 likes

CAN'T CHANGE COUNTRY, EVEN THOUGH I'VE CHANGED MY SUBSCRIPTION!

suI have moved ffrom the UK to the US. I have added a US card and managed to change my subsciption, but I still cant change my profile! It still reads as GB??

Casual Listener

suI have moved ffrom the UK to the US. I have added a US card and managed to change my subsciption, but I still cant change my profile! It still reads as GB??

kbrooksc

Community Legend

199 Views

1 replies

0 likes

Account
Subscription
  • 199 Views
  • 1 replies
  • 0 likes

Renewel

Hi my subscription is not working could u please do it for me

Newbie

Hi my subscription is not working could u please do it for me

kbrooksc

Community Legend

251 Views

1 replies

0 likes

Login
  • 251 Views
  • 1 replies
  • 0 likes

Solved!! Not able to update premium

A few days ago, my spotify was paused due to the current credit card being changed so the old verios went inactive. I do not want to downgrade to keep the offline sync. When I try to update with a new credit card, it says "your provider is having a b...

Newbie

A few days ago, my spotify was paused due to the current credit card being changed so the old verios went inactive. I do not want to downgrade to keep the offline sync. When I try to update with a ne...

kbrooksc

Community Legend

599 Views

3 replies

0 likes

Account
Premium
Subscription
  • 599 Views
  • 3 replies
  • 0 likes

When you search for me on Spotify, my profile is missing

I can't find myself when I search on other people's profiles. It's making it impossible for people to find me. How do I rememdy? I don't have Facebook but I can't tell if there is a privacy toggle I've switched.

Newbie

I can't find myself when I search on other people's profiles. It's making it impossible for people to find me.   How do I rememdy? I don't have Facebook but I can't tell if there is a privacy ...

djmikeystrange

Roadie

943 Views

1 replies

0 likes

Account
Other
  • 943 Views
  • 1 replies
  • 0 likes

Family subscription

Hi, I just signed up for a family sub with my son. But when he try to log on from the link I send him he get this answer "Cannot join Spotify family"? He logged in with my username/password. What did he do wrong?

Newbie

Hi,   I just signed up for a family sub with my son. But when he try to log on from the link I send him he get this answer "Cannot join Spotify family"? He logged in with my username/password....

driveflanger

Community Legend

219 Views

1 replies

0 likes

Subscription
  • 219 Views
  • 1 replies
  • 0 likes

deactivating account

Hello, last month i have sent a message to spotify via mail (of course) to permantly deactivate my account, but unfortunately they have not sent a single message to me. I would like a need of help. Now, how do i deactivate my account? It bothers me.

Visitor

Hello, last month i have sent a message to spotify via mail (of course) to permantly deactivate my account, but unfortunately they have not sent  a single message to me. I would like a need of h...

JulienCogordan

Newbie

996 Views

6 replies

0 likes

Account
  • 996 Views
  • 6 replies
  • 0 likes

Free account not upgraded

I have been charged for an annual Premium subcription but I cannot log into my Premium account. My account remains on Free. I've tried logging out and back in again and also reinstalled the Spotify app but without out any luck. I've tried emailing cu...

Casual Listener

I have been charged for an annual Premium subcription but I cannot log into my Premium account.  My account remains on Free.  I've tried logging out and back in again and also reinstalled t...

zj1638

Casual Listener

243 Views

2 replies

0 likes

Subscription
  • 243 Views
  • 2 replies
  • 0 likes

Premium back to free

I changed my Vodafone to a 'sim only' contract today still inclusive of Spotify premium, but my account has changed back to free. Does anyone know how I can get my premium account back?

Newbie

I changed my Vodafone to a 'sim only' contract today still inclusive of Spotify premium, but my account has changed back to free. Does anyone know how I can get my premium account back?

Taylor

Community Legend

169 Views

1 replies

0 likes

Account
  • 169 Views
  • 1 replies
  • 0 likes

Soptify account deletion request

HI, I would like to delete my spotify account permanently, how to do it ? Thank you, Regards

Newbie

HI,   I would like to delete my spotify account permanently, how to do it ?   Thank you,   Regards

Taylor

Community Legend

693 Views

1 replies

0 likes

Account
  • 693 Views
  • 1 replies
  • 0 likes

Family plan

I have a family plan but every time I try to listen it knocks my daughter off...how can we all listen at once, I pay for three users

Newbie

I have a family plan but every time I try to listen it knocks my daughter off...how can we all listen at once, I pay for three users

user-removed

Not applicable

244 Views

1 replies

0 likes

Premium
  • 244 Views
  • 1 replies
  • 0 likes

Double account

Hi!I have a problem where ive somehow ended up with 2 accounts connected to my email. I think one of them is connected through my facebook and the other set up as a regular account. Problem is i bought premium for the one connected to facebook but no...

Casual Listener

Hi! I have a problem where ive somehow ended up with 2 accounts connected to my email. I think one of them is connected through my facebook and the other set up as a regular account. Problem is i ...

CrazyDude

Roadie

385 Views

3 replies

0 likes

Account
Login
Premium
Subscription
  • 385 Views
  • 3 replies
  • 0 likes

Solved!! How long does it take for Spotify to respond to a request to move from a Facebook account?

I contacted Spotify about moving from a Facebook account to a standard user account close to 2 weeks ago now. After going through the stupid 'Contact Spotify' loop I eventually found a form to fill in and quoted the 'I want to use Spotify without Fac...

Regular

I contacted Spotify about moving from a Facebook account to a standard user account close to 2 weeks ago now.  After going through the stupid 'Contact Spotify' loop I eventually found a form to ...

eatrob1

Regular

5785 Views

12 replies

0 likes

Account
  • 5785 Views
  • 12 replies
  • 0 likes

Spotify Family Offline

Wie viele Offline-Geräte kann man Besitzen, wenn man ein Familien Konto Besitzt, das aus 2 Personen besteht?

Newbie

Wie viele Offline-Geräte kann man Besitzen, wenn man ein Familien Konto Besitzt, das aus 2 Personen besteht?

user-removed

Not applicable

333 Views

1 replies

0 likes

Premium
  • 333 Views
  • 1 replies
  • 0 likes