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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80329 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
653598 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
733989 Views
18 replies
29 likes
Are you able to use a gift card for the 9.99 for 3 months premium promo? In the past, I lost some money because I used a gift card but I guess the terms were you couldn't use a gift card???
Are you able to use a gift card for the 9.99 for 3 months premium promo? In the past, I lost some money because I used a gift card but I guess the terms were you couldn't use a gift card???
Community Legend
523 Views
1 replies
0 likes
I did a six month payment, it's been three months and Spotify says my payment failed and kicked me to down to free?
I did a six month payment, it's been three months and Spotify says my payment failed and kicked me to down to free?
Roadie
249 Views
1 replies
0 likes
Hi all went to pay subscription for premium as I couldn't get free spotify! Site wouldn't accept kazack card so I used my previous used card which it accepted but now tells me I have my spotify account back but kazackhstan is not on their list of cou...
Hi all went to pay subscription for premium as I couldn't get free spotify! Site wouldn't accept kazack card so I used my previous used card which it accepted but now tells me I have my spotify accou...
Roadie
184 Views
1 replies
0 likes
Pague premium y mi cuenta sigue gratis!! Que hago!! Hay muchisimas reclamaciones al respecto valeriayez@hotmail.com
Pague premium y mi cuenta sigue gratis!! Que hago!! Hay muchisimas reclamaciones al respecto valeriayez@hotmail.com
234 Views
0 replies
0 likes
Whenever I try to make a payment in the first stage of personal data the following error appears:"Dados inválidos no formulário. Confira as informações e tente de novo."Translating:"Invalid data in the form. Check out the information and try again."B...
Whenever I try to make a payment in the first stage of personal data the following error appears: "Dados inválidos no formulário. Confira as informações e tente de novo." Translating: "Invalid dat...
Newbie
521 Views
2 replies
0 likes
i'm not sure why but my account just doesn't show up when searched or linked to. this is the third time this has happened to me on an account, and i've currently had this account for a week. is there a solution for my account to be able to show up wh...
i'm not sure why but my account just doesn't show up when searched or linked to. this is the third time this has happened to me on an account, and i've currently had this account for a week. is there...
168 Views
0 replies
0 likes
I paid for spotify prenium and it didn't work. someone can help me the faster as possible ??? thankss
I paid for spotify prenium and it didn't work. someone can help me the faster as possible ??? thankss
Not applicable
486 Views
3 replies
0 likes
Hey I got an email saying that I could get 3 months for $0.99 and then pay $9.99 a month but I put my card and it said "error try again later" so I tried again like 5 minutes later and it said "looks like you have already taken this offer" and it tel...
Hey I got an email saying that I could get 3 months for $0.99 and then pay $9.99 a month but I put my card and it said "error try again later" so I tried again like 5 minutes later and it said "looks...
Roadie
343 Views
2 replies
0 likes
I have done stupid things. First I opened a second account for no reason then I forget password. Before that I have bought a premium. Now I want to cancel my membership but I don't know my password. I tried to reset it but in the Spotify my email add...
I have done stupid things. First I opened a second account for no reason then I forget password. Before that I have bought a premium. Now I want to cancel my membership but I don't know my password. ...
Casual Listener
290 Views
1 replies
0 likes
is anyone know how do i can delete my spotify account? i tried a few time to delete it but it doesnt work. So what shoul i do? please help me.
is anyone know how do i can delete my spotify account? i tried a few time to delete it but it doesnt work. So what shoul i do? please help me.
Casual Listener
453 Views
2 replies
0 likes
Hi, all my starred tracks (more than 400) have disappeared. I only updated the list earlier this evening but now the whole thing has gone on both my iPhone 6 and my iPad which are the only devices I used Spotify with. I also added some new albums ton...
Hi, all my starred tracks (more than 400) have disappeared. I only updated the list earlier this evening but now the whole thing has gone on both my iPhone 6 and my iPad which are the only devices I ...
Roadie
184 Views
1 replies
0 likes
I recently get the premiun whit mi user but i notice that spotify does not recognize them like the same accouunt. There is anything that i can do to t to make it a unique account?.
I recently get the premiun whit mi user but i notice that spotify does not recognize them like the same accouunt. There is anything that i can do to t to make it a unique account?.
Casual Listener
610 Views
5 replies
0 likes
I am being notified that my account is on hold... But yet my debit was charged 3 times! I can't get in touch with anyone. I am so angry
I am being notified that my account is on hold... But yet my debit was charged 3 times! I can't get in touch with anyone. I am so angry
Community Legend
625 Views
9 replies
0 likes
i accidentally purchased a free trial of Spotify premium however there is no option to cancel it and once the free trial is over, I will automatically be charged. I checked the help section and the instructions it gives to cancel a subscription are o...
i accidentally purchased a free trial of Spotify premium however there is no option to cancel it and once the free trial is over, I will automatically be charged. I checked the help section and the i...
Roadie
227 Views
1 replies
0 likes
I think spotify really needs to put a few ppl behind a phone cz I know there are a miliion ppl out there like me that want to get premium but would like to speak to someone. I was just about to get premium but don't put credit card numbers on the Web...
I think spotify really needs to put a few ppl behind a phone cz I know there are a miliion ppl out there like me that want to get premium but would like to speak to someone. I was just about to get p...
Community Legend
661 Views
3 replies
0 likes
I'm trying to change my credit card information because I got a new credit card. Every time I click on "Update Details" button under the "Subscription and payments" window, Spotify takes me to a screen that says "Oops! Something has gone wrong!" Anyo...
I'm trying to change my credit card information because I got a new credit card. Every time I click on "Update Details" button under the "Subscription and payments" window, Spotify takes me to a...
Newbie
545 Views
3 replies
1 likes
Hi Spotify Team, I would like to change my country settings since I live in Germany for over a year now. However, the option to change it in the profile settings is unavailible (grayed out). Can you please help me. Thank you,maxl
Hi Spotify Team, I would like to change my country settings since I live in Germany for over a year now. However, the option to change it in the profile settings is unavailible (grayed out)....
Not applicable
226 Views
1 replies
0 likes
Last night I found out that my spotify email and password had been hacked and leaked onto a pastebin. I was still able to login to my account so I immediately changed my password to something extremely strong. I thought everything would be fine. Then...
Last night I found out that my spotify email and password had been hacked and leaked onto a pastebin. I was still able to login to my account so I immediately changed my password to something extreme...
Newbie
462 Views
5 replies
0 likes
When I got home from work I noticed that I had been signed out from all devices and can't log in on any of them. When I try to log in I get "Oops! Something went wrong, please try again or check out our help area" Also when I try to reset the passwor...
When I got home from work I noticed that I had been signed out from all devices and can't log in on any of them. When I try to log in I get "Oops! Something went wrong, ...
Casual Listener
519 Views
4 replies
0 likes
I'm interested in converting to the student discount premium account, however I receive an error stating it doesn't recognize my student status. What information does Spotify use to determine student status.
I'm interested in converting to the student discount premium account, however I receive an error stating it doesn't recognize my student status. What information does Spotify use to determine s...
Roadie
216 Views
1 replies
0 likes
