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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
76263 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
94099 Views
9 replies
2 likes
Hey, I have tried to cancel my account for a while until I had more money and it still takes money out my my account. How do I stop this and get a. Refund?
Hey, I have tried to cancel my account for a while until I had more money and it still takes money out my my account. How do I stop this and get a. Refund?
Community Legend
221 Views
1 replies
0 likes
Hello Spotify users and employees,I am attempting to sign back up for Spotify Premium (as Spotify unfortunately cancels my account every month for some reason unknown to me). When I went to sign back up again, I received the following message: "Oops,...
Hello Spotify users and employees, I am attempting to sign back up for Spotify Premium (as Spotify unfortunately cancels my account every month for some reason unknown to me). When I went to...
Community Legend
241 Views
1 replies
0 likes
I have been a preimum subscriber for well over a year. Just hours ago, my Spotify account is showing as Free on both my desktop (Windows 8.1) and my iOS (iPhone 6S, iOS9) app. I have reinstalled the application mutliple times and it still will not sh...
I have been a preimum subscriber for well over a year. Just hours ago, my Spotify account is showing as Free on both my desktop (Windows 8.1) and my iOS (iPhone 6S, iOS9) app. I have reinstalled the ...
Community Legend
234 Views
1 replies
0 likes
I went to subscribe with spotify student, but it couldnt verify my school. However it charged me $5.40 to my card for the subscription. But when I go under my account to receipts or subscription there is no trace of it anywhere to be found?
I went to subscribe with spotify student, but it couldnt verify my school. However it charged me $5.40 to my card for the subscription. But when I go under my account to receipts or subscription ther...
Community Legend
206 Views
1 replies
0 likes
I was charged money even though I canceled at the beginning of the month. Need to get in touch with customer support. The online form does not work! Help please!
I was charged money even though I canceled at the beginning of the month. Need to get in touch with customer support. The online form does not work! Help please!
Community Legend
391 Views
3 replies
0 likes
I paid for three months of spotify family for $9.99 on 12/15/15 and was charged again for it on 1/15/16. Why am I being charged twice?
I paid for three months of spotify family for $9.99 on 12/15/15 and was charged again for it on 1/15/16. Why am I being charged twice?
Not applicable
240 Views
1 replies
0 likes
So I accidently uninstalled a whole bunch of songs, how do I get it back? I have already clsoed the programmes is there any other way to restore them. I have seen tthreads where mods have restored peoples songs.
So I accidently uninstalled a whole bunch of songs, how do I get it back? I have already clsoed the programmes is there any other way to restore them. I have seen tthreads where mods have restored pe...
Community Legend
223 Views
1 replies
0 likes
Hello, At Christmas, I bought a 6 month Spotify Premium ecard for my girlfirend but she has not been able to activate it so far. How could we fix this issue? Many thanks!
Hello, At Christmas, I bought a 6 month Spotify Premium ecard for my girlfirend but she has not been able to activate it so far. How could we fix this issue? Many thanks!
Casual Listener
558 Views
4 replies
0 likes
Bought and verified student monthly. Money was taken from cc but I dont see my account updated to premuim. Did I miss something?
Bought and verified student monthly. Money was taken from cc but I dont see my account updated to premuim. Did I miss something?
Regular
633 Views
8 replies
0 likes
Every month around the time when my subscription is renewing I will get a message on the app saying there is trouble processing my payment but it usually goes through in a few days. Now I am unable to activate premium at all after trying to log out a...
Every month around the time when my subscription is renewing I will get a message on the app saying there is trouble processing my payment but it usually goes through in a few days. Now I am unable t...
Community Legend
291 Views
1 replies
0 likes
Hi, I was already a Spotify Premium account holder and my subscription went back to basic at the start of the year. I then signed up to a new Vodafone contract and received 24months Spotify Premium as part of the bundle. I followed the link in the em...
Hi, I was already a Spotify Premium account holder and my subscription went back to basic at the start of the year. I then signed up to a new Vodafone contract and received 24months...
Roadie
428 Views
3 replies
0 likes
why cant i register my plan 129. Ive made many accounts already and still it wont let me go to my account. Ive enter my number already so many times, and the registeration code, and still it wont let me subscribe/register. Only a white Blank space sh...
why cant i register my plan 129. Ive made many accounts already and still it wont let me go to my account. Ive enter my number already so many times, and the registeration code, and still it wont let...
Roadie
375 Views
1 replies
0 likes
hey! i'm trying to delete my premium account but sotify won't let me. what am I supposed to do? they say they are sorry for me leaving them and that i can come back when ever i want to but when i go back to my account, i just get the message that my ...
hey! i'm trying to delete my premium account but sotify won't let me. what am I supposed to do? they say they are sorry for me leaving them and that i can come back when ever i want to but when i go ...
Roadie
235 Views
1 replies
0 likes
I want to add another person to my family plan. I went to "MANAGE YOUR SPOTIFY FAMILY" but I can't find where to add another person.No "INVITE" option.
I want to add another person to my family plan. I went to "MANAGE YOUR SPOTIFY FAMILY" but I can't find where to add another person. No "INVITE" option.
Newbie
4154 Views
6 replies
0 likes
Problem:The Spotify app does have a language setting, but when I click on the View Account button in the app, a web page is open in the default browser that is in the language of the country the subscription is bound to. Suggestion:Please provide a w...
Problem: The Spotify app does have a language setting, but when I click on the View Account button in the app, a web page is open in the default browser that is in the language of the country the su...
Regular
1068 Views
6 replies
0 likes
I am currently a student (graduating in May). I enter my name and school, and for some reason it couldn't verify me. So I did the manual verification and uploaded a picture of my student ID, which contains my name, institution, and graduation date. T...
I am currently a student (graduating in May). I enter my name and school, and for some reason it couldn't verify me. So I did the manual verification and uploaded a picture of my student ID, which co...
Community Legend
317 Views
1 replies
0 likes
I've cancelled my subscription about 5 months ago. and am STILL getting charged. they owe me over $50 and no one will reply, or help me stop it. how do I stop them ?
I've cancelled my subscription about 5 months ago. and am STILL getting charged. they owe me over $50 and no one will reply, or help me stop it. how do I stop them ?
Community Legend
208 Views
1 replies
0 likes
I put in all my info and say start but it says you're credit company or what ever is having a bad day PLEASE HELP!
I put in all my info and say start but it says you're credit company or what ever is having a bad day PLEASE HELP!
Community Legend
248 Views
1 replies
0 likes
Buongiorno,Possiedo un account spotify premium singolo user. Vorrei fare un upgrade a spotify family per estenderlo al mio ufficio. Visto che devo pagarlo tramite la mia società, posso scaricare l'iva usando la partita IVA. Come posso fare? Devo fare...
Buongiorno, Possiedo un account spotify premium singolo user. Vorrei fare un upgrade a spotify family per estenderlo al mio ufficio. Visto che devo pagarlo tramite la mia società, posso scarica...
Roadie
1483 Views
3 replies
0 likes
When you log in to Spotify, it automatically has "remember me" checked. I didn't remember to uncheck it when I logged in to Spotify from a computer at my college, but now even when I log out the computer still logs my account in automatically when yo...
When you log in to Spotify, it automatically has "remember me" checked. I didn't remember to uncheck it when I logged in to Spotify from a computer at my college, but now even when I log out the comp...
Community Legend
453 Views
1 replies
0 likes
