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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8950 Views
  • 1 replies
  • 9 likes
  • Security
  • 8950 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 480543 Views
  • 979 replies
  • 111 likes
  • Account
  • 480543 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210532 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210532 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120659 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120659 Views
  • 72 replies
  • 12 likes

Playlist Followers No Longer Receiving Email Notifications

Hi, I have been told by people who follow my playlist that they no longer receive email notifcations when I add songs to my playlist. Was wondering how I can change this so that they continue to receive notifications when I add new songs.Thank you

  • Regular
  • Hi,   I have been told by people who follow my playlist that they no longer receive email notifcations when I add songs to my playlist.   Was wondering how I can change this so that the...
  • 218 Views
  • 0 replies
  • 1 likes
  • Account
    Subscription
  • 218 Views
  • 0 replies
  • 1 likes

Usunięcie konta/Deleted account

Please for help me!!! What Deleted account? Please Contact with me a polish languageMam problemy z usunięciem konta. Wysłałam kilka razy prośbę o usunięcie konta, i nic z tego. Proszę o kontakt w Języku polskim. Proszę o pomoc.

  • Visitor
  • Please for help me!!! What Deleted account? Please Contact with me a polish language Mam problemy z usunięciem konta. Wysłałam kilka razy prośbę o usunięcie konta, i nic z tego. Proszę o kontakt w J...
  • 672 Views
  • 0 replies
  • 0 likes
  • Account
    Other
  • 672 Views
  • 0 replies
  • 0 likes

Having Problems Upgrading to Premium with Paypal

Every time I try to upgrade my account to premium with paypal.... It directs me to paypal, I log in, then takes me back to the same page in spotify trying to upgrade all over again. Why it keeps doing that? I don't get no errors or anything but I don...

  • Newbie
  • Every time I try to upgrade my account to premium with paypal.... It directs me to paypal, I log in, then takes me back to the same page in spotify trying to upgrade all over again. Why it keeps doin...
  • MaryS
  • Roadie
  • 250 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 250 Views
  • 1 replies
  • 0 likes

Holiday Deal Not Applied

Over the holidays of 2015, they ads I listened to said that I could get three months of Spotify premium for the price of a single month. So I signed up before the end of December just like the add said. I just receive an e-mail that I've been charged...

  • Casual Listener
  • Over the holidays of 2015, they ads I listened to said that I could get three months of Spotify premium for the price of a single month.  So I signed up before the end of December just like the ...
  • kbrooksc
  • Community Legend
  • 237 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 237 Views
  • 3 replies
  • 0 likes

Facebook got deactivated

Hi guys,Facebook recently canceled the facebook account i used for spotify, since it was an extra account of mine i just used for spotify(didnt want all the spammails on my main mail-account). now I cannot log in to change any account information or ...

  • Newbie
  • Hi guys, Facebook recently canceled the facebook account i used for spotify, since it was an extra account of mine i just used for spotify(didnt want all the spammails on my main mail-account). now ...
  • kbrooksc
  • Community Legend
  • 797 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 797 Views
  • 1 replies
  • 0 likes

Solved!! Cannot Login error 404

For the last week, I'm getting an error 404. My account was originally setup without Facebook which was many months ago. Last week I removed the Facebook link and now I cannot get into my account.I tried resetting my password on Facebook, re attached...

  • Visitor
  • For the last week, I'm getting an error 404.  My account was originally setup without Facebook which was many months ago.  Last week I removed the Facebook link and now I cannot get into my...
  • ALF4
  • Newbie
  • 2698 Views
  • 4 replies
  • 0 likes
  • Account
    Login
  • 2698 Views
  • 4 replies
  • 0 likes

Spotify without Facebook

Hi. I reacently deleted/deactivated my profile on facebook. A couple of seconds later spotify logged out as well. I found my old login info and logged on to spotify again. Then, I got an email saying that my facebook profile was automaticly activated...

  • Newbie
  • Hi.    I reacently deleted/deactivated my profile on facebook. A couple of seconds later spotify logged out as well. I found my old login info and logged on to spotify again. Then, I got ...
  • kbrooksc
  • Community Legend
  • 251 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 251 Views
  • 1 replies
  • 0 likes

Monthly Payments

Just curious, but does Spotify charge you every month, or just every month from the day you started your premium account? Please let me know! Monthly Payment Thanks

  • Newbie
  • Just curious, but does Spotify charge you every month, or just every month from the day you started your premium account?  Please let me know! Monthly Payment   Thanks
  • kbrooksc
  • Community Legend
  • 159 Views
  • 1 replies
  • 0 likes
  • Premium
  • 159 Views
  • 1 replies
  • 0 likes

Solved!! Relocation to USA

Hi all, in a few month I will move to the USA for 2 years. Currently I have a german Spotify account. Do I have to terminate the contract or can I use the existing one in the US. Cheers

  • Visitor
  • Hi all,   in a few month I will move to the USA for 2 years. Currently I have a german Spotify account. Do I have to terminate the contract or can I use the existing one in the US.   Ch...
  • kbrooksc
  • Community Legend
  • 419 Views
  • 1 replies
  • 0 likes
  • Account
  • 419 Views
  • 1 replies
  • 0 likes

Solved!! If I order premium before 31st december spotify is 3.99€ per month - Soptify Finland

Heard on Finnish radio on December that If I order premium before 31st december spotify premium is 3.99€ per month for 3 month. Now after one months its asking me to pay again 9,99€. Who to contact about that? and What will be the solution? Thank you

  • Newbie
  • Heard on Finnish radio on December that If I order premium before 31st december spotify premium is 3.99€ per month for 3 month.   Now after one months its asking me to pay again 9,99€.  ...
  • kbrooksc
  • Community Legend
  • 339 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
    Subscription
  • 339 Views
  • 1 replies
  • 0 likes

Solved!! Switching to student from premium

I Just started going back to college and currently have spotify premium. If I sign up for spotify student will it automatially switch over, or do I need to cancle my subscription to premium?

  • Newbie
  • I Just started going back to college and currently have spotify premium. If I sign up for spotify student will it automatially switch over, or do I need to cancle my subscription to premium?
  • kbrooksc
  • Community Legend
  • 233 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 233 Views
  • 1 replies
  • 0 likes

Cant redefine password and other

Hi, just changed to premium last month AND Im having this problem.My account was created in Facebook and I cant change password or redefine it to use spotify in other devices. Additionally, My family acquired the family plan and I wont receive the in...

  • Newbie
  • Hi, just changed to premium last month AND Im having this problem. My account was created in Facebook and I cant change password or redefine it to use spotify in other devices. Additionally, My...
  • kbrooksc
  • Community Legend
  • 184 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 184 Views
  • 1 replies
  • 0 likes

You already lost my business

I try to sign up, and login with Facebook, and it says "abroad 14days", already bull**bleep**.I went to Facebook and remove my email, and try to re-register with my school email, it says already registered. I never registered and why the hell does it...

  • Newbie
  • I try to sign up, and login with Facebook, and it says "abroad 14days", already bull**bleep**. I went to Facebook and remove my email, and try to re-register with my school email, it says already re...
  • kbrooksc
  • Community Legend
  • 165 Views
  • 1 replies
  • 0 likes
  • Other
  • 165 Views
  • 1 replies
  • 0 likes

Have previously subscribed but not getting premium

I used to have premium and then my account on my phone logged out. When I logged back in I no longer had any of my playlists and am still paying $11.99 AUD but am only getting the free app. Someone please fix this as I have no extra accounts and have...

  • Newbie
  • I used to have premium and then my account on my phone logged out. When I logged back in I no longer had any of my playlists and am still paying $11.99 AUD but am only getting the free app. Someone p...
  • kbrooksc
  • Community Legend
  • 180 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 180 Views
  • 1 replies
  • 0 likes

website down

for some reason spotify is now saying i am trying to access from a different country, even though I am in the only country where I have ever accessed it from. Trying to go into accountsettings and see what it has listed but keep getting this website ...

  • Newbie
  • for some reason spotify is now saying i am trying to access from a different country, even though I am in the only country where I have ever accessed it from.   Trying to go into accountsettin...
  • kbrooksc
  • Community Legend
  • 206 Views
  • 1 replies
  • 0 likes
  • Account
  • 206 Views
  • 1 replies
  • 0 likes

My stupid Spotify account

I want to delete my Spotify account but it's not working!!P.S.- When I go to "about us" and then to "contact support" it's not working too!!!

  • Newbie
  • I want to delete my Spotify account but it's not working!! P.S.- When I go to "about us" and then to "contact support" it's not working too!!!
  • kbrooksc
  • Community Legend
  • 175 Views
  • 1 replies
  • 0 likes
  • Account
  • 175 Views
  • 1 replies
  • 0 likes

Family plan

How can i switch my account and add a family member?

  • Casual Listener
  • How can i switch my account and add a family member?
  • kbrooksc
  • Community Legend
  • 301 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 301 Views
  • 2 replies
  • 0 likes

Account premium

Hi guys i logged as my Facebook account and now i want to connect a new smartphone( not mine) with my premium account but i can't because any email was sent to recovery it.Help me please

  • Newbie
  • Hi guys i logged as my Facebook account and now i want to connect a new smartphone( not mine) with my premium account but i can't because any email was sent to recovery it. Help me please 😉
  • kbrooksc
  • Community Legend
  • 211 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 211 Views
  • 1 replies
  • 0 likes

Very disappointed with Spotify support on failed payment

I've been working with Spotify support for the past week via email on why my new Amex card is being rejected. Spotify is the only biller who's had any problems with the new card. Spotify's go-to response is "it's an issue you need to work out with yo...

  • Regular
  • I've been working with Spotify support for the past week via email on why my new Amex card is being rejected. Spotify is the only biller who's had any problems with the new card. Spotify's go-to resp...
  • kbrooksc
  • Community Legend
  • 544 Views
  • 10 replies
  • 0 likes
  • Premium
    Subscription
  • 544 Views
  • 10 replies
  • 0 likes

Solved!! Pay annually for student subscription?

The title kind of says it. I want to know if it's possible to pay student subscription annually. After Christmas this time of year I tend to have more money than at other times. So it would be easier if I could simply pay annually but I'd like to tak...

  • Visitor
  • The title kind of says it. I want to know if it's possible to pay student subscription annually. After Christmas this time of year I tend to have more money than at other times. So it would be easier...
  • kbrooksc
  • Community Legend
  • 4432 Views
  • 3 replies
  • 1 likes
  • Account
    Subscription
  • 4432 Views
  • 3 replies
  • 1 likes