Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Spotify Star
2024-08-20 3:38:03 PM
4434 Views
0 replies
9 likes
Security

4434 Views
0 replies
9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
2 weeks ago
chiccawith2cs
Visitor
463453 Views
974 replies
110 likes
Account

463453 Views
974 replies
110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1205101 Views
119 replies
117 likes
Account

1205101 Views
119 replies
117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-10-08 9:00:30 AM
Maria
Moderator
112898 Views
72 replies
12 likes
Account
Login
Premium

112898 Views
72 replies
12 likes

Free month

I am surpose to get a free month. But was cut off.

Ra59547
Newbie
I am surpose to get a free month. But was cut off.
2016-01-13 8:05:38 PM
2016-01-13 8:22:48 PM
OviiiOne
Community Legend
220 Views
1 replies
0 likes
Free

220 Views
1 replies
0 likes

Problemas para entrar a mi spotify logeando mi facebook

Hola! El dia de hoy ya no pude acceder a mi spotify logeando con mi facebook, estoy al corriente con mis pagos. Me dice que no puede entrar porque mi clave y password son incorrectos. sin embargo entro a mi facebook con las mismas claves y password d...

1277425607
Newbie
Hola! El dia de hoy ya no pude acceder a mi spotify logeando con mi facebook, estoy al corriente con mis pagos. Me dice que no puede entrar porque mi clave y password son incorrectos. sin embargo ent...
2016-01-07 9:04:15 PM
2016-01-13 8:22:23 PM
sebastiankreuz
Spotify Legend
214 Views
1 replies
0 likes
Login

214 Views
1 replies
0 likes

Spotify support lost all My Music during a transfer from one account to another

Hello everyone, Here is the problem I am encountering :My first Spotify Premium account was created via Facebook and I wanted to create a new account via my e-mail address with no connection to Facebook. I thus created this new account and wanted to ...

hananes
Newbie
Hello everyone, Here is the problem I am encountering : My first Spotify Premium account was created via Facebook and I wanted to create a new account via my e-mail address with no connecti...
2016-01-07 6:49:21 PM
2016-01-13 8:19:14 PM
gnovella16
Roadie
194 Views
1 replies
0 likes
Account

194 Views
1 replies
0 likes

Ayuda

Hola, tengo premium, y la música en la micro sd, pero la sacaron por accidente y se borro toda la música, pero en los detalles de la aplicación si me sale aún con 7gb, pero al abrir Spotify aparece como ninguna descargada.

Joseesmil
Newbie
Hola, tengo premium, y la música en la micro sd, pero la sacaron por accidente y se borro toda la música, pero en los detalles de la aplicación si me sale aún con 7gb, pero al abrir Spotify aparece c...
2016-01-09 11:34:14 PM
2016-01-13 8:12:21 PM
sebastiankreuz
Spotify Legend
197 Views
1 replies
0 likes
Premium

197 Views
1 replies
0 likes

Redeem-code for a Premium-gift won't work

I recieved a mail about a gift for Premium to others, I paid and all that, got a code so the person could get Premium but we only get the message about the code being invalid.. What's wrong? I want this to work seens we're both active on Spotify each...

tytjepelk
Regular
I recieved a mail about a gift for Premium to others, I paid and all that, got a code so the person could get Premium but we only get the message about the code being invalid.. What's wrong? I want t...
2016-01-02 11:09:00 AM
2016-01-13 8:10:36 PM
tytjepelk
Regular
752 Views
7 replies
0 likes
Account
Premium
Subscription

752 Views
7 replies
0 likes

USAccount but visiting Canada - want to upgrade to Family

So I have a US account, but I'm visiting Canada and want to upgrade my premuim account to include my kids and because my location is in Canada, it won't let me.,.,.. where Family isn't offered to Canadian users... help.... ugh

kissmychinny
Casual Listener
So I have a US account, but I'm visiting Canada and want to upgrade my premuim account to include my kids and because my location is in Canada, it won't let me.,.,.. where Family isn't offered to Can...
2015-12-04 7:56:50 PM
2016-01-13 8:05:35 PM
kissmychinny
Casual Listener
256 Views
2 replies
0 likes
Account
Other
Premium

256 Views
2 replies
0 likes

PlayStation, Facebook and Spotify Problem

First time I registered in Spotify, I did it with an email and username. After years without using that account, I registered another one with facebook. The problem is... Now I have two accounts with the same email. That is not a problem but I've sta...

user-removed
Visitor
First time I registered in Spotify, I did it with an email and username. After years without using that account, I registered another one with facebook. The problem is... Now I have two accounts with...
2016-01-10 4:36:53 AM
2016-01-13 8:03:27 PM
gnovella16
Roadie
274 Views
1 replies
0 likes
Account
Free
Login
Other
Premium
Security
Subscription
Unlimited

274 Views
1 replies
0 likes

Problem Loggin with Facebook account

I've a premium account associated with my facebook account. When I click to login with facebook in the windows app the browser open the facebook login windows and close, but in the app nothing happens. I went to my facebook account and removed the ap...

peterson1286
Newbie
I've a premium account associated with my facebook account. When I click to login with facebook in the windows app the browser open the facebook login windows and close, but in the app nothi...
2016-01-07 1:05:07 PM
2016-01-13 7:51:24 PM
gnovella16
Roadie
202 Views
1 replies
0 likes
Account
Login
Premium

202 Views
1 replies
0 likes

Playlists

I've been paying for Spotify for over a year.. And for the entire time I can never figure out how to get my playlists to play consecutively.. I have to play 1 song then go back to phone to play another and so on.. How do I get the playlists to flow w...

Brandie16
Casual Listener
I've been paying for Spotify for over a year.. And for the entire time I can never figure out how to get my playlists to play consecutively.. I have to play 1 song then go back to phone to play anoth...
2016-01-05 7:07:09 PM
2016-01-13 7:46:51 PM
gnovella16
Roadie
184 Views
1 replies
0 likes
Subscription

184 Views
1 replies
0 likes

Impossible to login using Android application

Hi, when I try to login using Android application, it say me that it is impossible to registrate because already exist another user with my username. But i'm trying to login not to register.What i have to do to solve my problem?

Mic87xp1
Newbie
Hi, when I try to login using Android application, it say me that it is impossible to registrate because already exist another user with my username. But i'm trying to login not to register. What i ...
2016-01-03 1:23:22 PM
2016-01-13 7:44:26 PM
gnovella16
Roadie
149 Views
1 replies
0 likes
Account
Login

149 Views
1 replies
0 likes

Solved!! Spotify and Vodafone promo issue

Hi SpotifyI have unsubscribed from Spotify Premium - as in cancelled my credit card payments. Doesn't run out until 20/1/16 and I have gone through and signed into Spotify using the Vodafone link - my Vodafone says I've been subscribed since 3/1 or s...

JP12345
Newbie
Hi Spotify I have unsubscribed from Spotify Premium - as in cancelled my credit card payments. Doesn't run out until 20/1/16 and I have gone through and signed into Spotify using the Vodafone link -...
2016-01-10 5:03:47 AM
2016-01-13 7:07:15 PM
sebastiankreuz
Spotify Legend
504 Views
1 replies
0 likes
Account
Premium
Subscription

504 Views
1 replies
0 likes

My account was hacked, email & PW changed

Does spotify have a phone # where I can contact them? I only see an online contact form but a response is being sent to the culprits email address.

sivaeb
Newbie
Does spotify have a phone # where I can contact them? I only see an online contact form but a response is being sent to the culprits email address.
2016-01-13 5:51:21 AM
2016-01-13 6:59:10 PM
user-removed
Not applicable
228 Views
3 replies
0 likes
Account

228 Views
3 replies
0 likes

One of my family accounts doset work!!

I have a family account. The admin one is premium bit not The One that i have invited. Help me!

wickanders
Newbie
I have a family account. The admin one is premium bit not The One that i have invited. Help me!
2016-01-10 7:25:05 AM
2016-01-13 6:46:08 PM
sebastiankreuz
Spotify Legend
168 Views
1 replies
0 likes
Account
Other
Premium

168 Views
1 replies
0 likes

Solved!! Unable to login from windows 10 (without Facebook)

Device:Windows Operating System Version:Windows 10 Spotify Version:1.0.2.94 Description:When I try to login on a new install on windows 10, I am told i can not login because I have opted ut of Face platform. I don't have, and do not want, a facebook ...

ryantxu
Regular
Device: Windows Operating System Version: Windows 10 Spotify Version: 1.0.2.94 Description: When I try to login on a new install on windows 10, I am told i can not logi...
2016-01-07 8:15:55 PM
2016-01-13 6:45:10 PM
ryantxu
Regular
1722 Views
7 replies
0 likes
Account
Login

1722 Views
7 replies
0 likes

Account problems

So recently I sent an email to spotify asking to transfer my playlists and saved songs from by Facebook created account. I wanted this because I don't like how the Facebook username is a ton of numbers, so I checked and everything has been transferre...

Rcusack13
Newbie
So recently I sent an email to spotify asking to transfer my playlists and saved songs from by Facebook created account. I wanted this because I don't like how the Facebook username is a ton of numbe...
2016-01-10 11:51:08 AM
2016-01-13 6:39:52 PM
sebastiankreuz
Spotify Legend
175 Views
1 replies
0 likes
Account

175 Views
1 replies
0 likes

Can´t upgrade to family because I have my spotifyaccount through my mobile company

I have a account through my mobilcompany and pay it on my mobilebill. The don´t offer 50% off when I want premium familje (one extra account). I can´t upgrade to familj on spotifys homepage because I have my account at my mobilcompany. I cancelled my...

pkm74
Newbie
I have a account through my mobilcompany and pay it on my mobilebill. The don´t offer 50% off when I want premium familje (one extra account). I can´t upgrade to familj on spotifys homepage b...
2016-01-10 2:26:05 PM
2016-01-13 6:15:46 PM
sebastiankreuz
Spotify Legend
222 Views
1 replies
0 likes
Other
Premium

222 Views
1 replies
0 likes

Premium linked to wrong account

Hi all! On NYE I decided to try out the 3 Months Premium for 0.99 offer, so I paid that with Paypal. Probably I also accidentally clicked the '7 days free' offer that's always valid, while trying to activate that 3 Months plan. So when after 7 days i...

11123039332
Casual Listener
Hi all! On NYE I decided to try out the 3 Months Premium for 0.99 offer, so I paid that with Paypal. Probably I also accidentally clicked the '7 days free' offer that's always valid, while...
2016-01-13 12:51:47 PM
2016-01-13 6:09:31 PM
bjoergvin
Casual Listener
760 Views
5 replies
0 likes
Account
Premium

760 Views
5 replies
0 likes

Log In Failed on Ps4

Hey!I wanted to use spotify on my ps4, but it says "You can only use spotify for 14 days" what should I do? I can't even create a new account.Help!!

joymedrano
Newbie
Hey! I wanted to use spotify on my ps4, but it says "You can only use spotify for 14 days" what should I do? I can't even create a new account. Help!!
2016-01-10 12:44:57 AM
2016-01-13 6:08:43 PM
sebastiankreuz
Spotify Legend
225 Views
1 replies
0 likes
Login

225 Views
1 replies
0 likes

Solved!! Billing dates for regular spotify > family plan

Hi, So a few weeks ago I changed my normal premium acccount to a family account (because there was a discount going on three months family plan for just the 9 .99), adding 1 extra person to my account. I was billed 26th of december for my regular acc...

nimryas
Newbie
Hi, So a few weeks ago I changed my normal premium acccount to a family account (because there was a discount going on three months family plan for just the 9 .99), adding 1 extra person to ...
2016-01-11 12:45:15 AM
2016-01-13 6:00:21 PM
sebastiankreuz
Spotify Legend
482 Views
1 replies
0 likes
Subscription

482 Views
1 replies
0 likes

Leaving Prime for Google Family

how do i take my playlist with me i need to export, Sporfity has been failing apart and googles catalog is getting bigger and bigger i have been with prime since it came to but 6 people for 14 vs the 20 there waiting cant do that. I just need a way t...

icestreet
Casual Listener
how do i take my playlist with me i need to export, Sporfity has been failing apart and googles catalog is getting bigger and bigger i have been with prime since it came to but 6 people for 14 vs the...
2016-01-11 12:07:49 AM
2016-01-13 5:37:36 PM
sebastiankreuz
Spotify Legend
259 Views
1 replies
0 likes
Account
Premium
Subscription

259 Views
1 replies
0 likes

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