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Solved!! i can’t change the country

hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country

Newbie

rotem29

Visitor

83267 Views

29 replies

0 likes

  • 83267 Views
  • 29 replies
  • 0 likes

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

Joanie611

Visitor

104221 Views

10 replies

3 likes

Account
Login
  • 104221 Views
  • 10 replies
  • 3 likes

ayuda

Hola, me suscribí y me llega información de que se retiro el dinero de la cuenta, pero en la pantalla me aparece que no se ha podido acceder porqueel proveedor esta teniendo mal día Volvi a meter la info de la tarjeta, se volvio a cargar el retiro de...

Newbie

Hola, me suscribí y me llega información de que se retiro el dinero de la cuenta, pero en la pantalla me aparece que no se ha podido acceder porqueel proveedor esta teniendo mal día   ...

MattSuda

Spotify Star

459 Views

1 replies

0 likes

Other
  • 459 Views
  • 1 replies
  • 0 likes

Facebook deactivated equals Spotify deleted

Okay, something terrible just happened. I deactivated Facebbok, and everytime I used Spotify, Facebook reactivated again and again.So, I did some research and removed Facebook from Spotify, using the desktop app.Now, I neither can log in nor created ...

Casual Listener

Okay, something terrible just happened.  I deactivated Facebbok, and everytime I used Spotify, Facebook reactivated again and again. So, I did some research and removed Facebook from Spotify, ...

dhaczewski89

Newbie

542 Views

2 replies

0 likes

Account
  • 542 Views
  • 2 replies
  • 0 likes

Premium offer/ Student discount

Hey, I was just wondering if there is anyway I can use the 3 months for $0.99 offer and still get the student discount after the three months are up?

Newbie

Hey,  I was just wondering if there is anyway I can use the 3 months for $0.99 offer and still get the student discount after the three months are up?

niki61991

Newbie

334 Views

2 replies

0 likes

Premium
  • 334 Views
  • 2 replies
  • 0 likes

Want to disconnect facebook from free account and re-connect it to a different premium account

I have a free spotify account that i made using my facebook account. i would like to disconnect facebook from this account and then re-connect it to a different spotify account which is premium. can anyone help me in doing this By the way i am writin...

Newbie

I have a free spotify account that i made using my facebook account. i would like to disconnect facebook from this account and then re-connect it to a different spotify account which is premium. can ...

Oreste

Composer

378 Views

1 replies

0 likes

Account
Login
  • 378 Views
  • 1 replies
  • 0 likes

Problem with pay for premium account

Hi.I'm living Brazil. To buy premium, Spotify wants to pay in BRL. My cards (3 of then) only accept in dolar for international transaction. When I change locale in Spotify option, to pay in dolar, a error message tell me I'm in Brazil and need to buy...

Newbie

Hi. I'm living Brazil. To buy premium, Spotify wants to pay in BRL. My cards (3 of then) only accept in dolar for international transaction. When I change locale in Spotify option, to pay in dolar...

Oreste

Composer

272 Views

1 replies

0 likes

Premium
  • 272 Views
  • 1 replies
  • 0 likes

Falla suscripción tarjeta crédito

¿Porque no me puedo suscribir a Premium ni a Spotify Family si ya puse todos los datos de mi tarjeta de crédito? Ya puse todos los datos que me pide la suscripción de Premium y de Spotify Family pero me dice que algo falla y que no se puede realizar ...

Newbie

¿Porque no me puedo suscribir a Premium ni a Spotify Family si ya puse todos los datos de mi tarjeta de crédito? Ya puse todos los datos que me pide la suscripción de Premium y de Spotify Family pero...

pablo_alfonso-m

Newbie

244 Views

1 replies

0 likes

Premium
  • 244 Views
  • 1 replies
  • 0 likes

Student Discount Help

I made sure my payment info was correct, my university email is the correct email on my account and my account is set in the US but when I go apply for the premium student discount it keeps saying "oops! something went wrong please try again later". ...

Newbie

I made sure my payment info was correct, my university email is the correct email on my account and my account is set in the US but when I go apply for the premium student discount it keeps saying "o...

Oreste

Composer

335 Views

1 replies

1 likes

Premium
  • 335 Views
  • 1 replies
  • 1 likes

Spotify Family 3 Months Free Promotion Issue

Hi there, I recieved an email a few weeks ago with a promotion whereby if you start a family plan any family members you add get 3 months free premium and the account holder just pays their subscription as per usual. I initially signed up for this pl...

Newbie

Hi there,   I recieved an email a few weeks ago with a promotion whereby if you start a family plan any family members you add get 3 months free premium and the account holder just pays their ...

Oreste

Composer

2223 Views

1 replies

0 likes

Account
Subscription
  • 2223 Views
  • 1 replies
  • 0 likes

Error settlement

I created my spotify account when I got the opportunity for 1 month free Spotify premium.After this month, I changed my account for free. Since then, an advertising that says: upgrade to spotify premium before 31 December and get 3 months to 99 Dkr.T...

Newbie

I created my spotify account when I got the opportunity for 1 month free Spotify premium. After this month, I changed my account for free. Since then, an advertising that says: upgrade to spotify pr...

Oreste

Composer

252 Views

1 replies

0 likes

Account
Free
Premium
  • 252 Views
  • 1 replies
  • 0 likes

BIRTH DATE

I can't upgrade to premium because a message appears saying my birth date is incorrect. Already tried to logoff and login, but the problem continues..

Newbie

I can't upgrade to premium because a message appears saying my birth date is incorrect. Already tried to logoff and login, but the problem continues..

244 Views

0 replies

0 likes

Premium
  • 244 Views
  • 0 replies
  • 0 likes

Subscription for spouse

I would like to get my wife a spotty account for Christmas. How can I take advantage of the 3 month for .99 deal but not sure how I can do it without her knowing. If I signed up with her email I believe spotify would send her welcome email and I don'...

Newbie

I would like to get my wife a spotty account for Christmas. How can I take advantage of the 3 month for .99 deal but not sure how I can do it without her knowing. If I signed up with her email I beli...

Oreste

Composer

294 Views

1 replies

0 likes

Subscription
  • 294 Views
  • 1 replies
  • 0 likes

Cant get my 3 month for 99r. ??

When i click the offer on spotify and then click " upgrade " it says " couldnt give you this offer ".. I dont know how to get the 3 months for 99kr?help me ??

Casual Listener

When i click the offer on spotify and then click " upgrade " it says " couldnt give you this offer ".. I dont know how to get the 3 months for 99kr? help me ?? 🙂 

djdix122

Casual Listener

229 Views

2 replies

0 likes

Account
Premium
Subscription
  • 229 Views
  • 2 replies
  • 0 likes

All of my spotify playlists are gone

I cant find my playlists anymore. happened like a month ago, please help!

Newbie

I cant find my playlists anymore. happened like a month ago, please help!

Nico

Community Legend

216 Views

1 replies

0 likes

Account
  • 216 Views
  • 1 replies
  • 0 likes

[All Platforms][Subscription] Spotify should communicate in the language of the subscriber

Here is an idea. Why not have Spotify communicate in the language of the subscriber!!!! Here is a recent issue (and NO support method for getting fixed - thanks for looking after your customers SPOTIFY!!!!) My account is in English.Spotify sends me a...

Casual Listener

Here is an idea.  Why not have Spotify communicate in the language of the subscriber!!!!     Here is a recent issue (and NO support method for getting fixed - thanks for looking aft...

Oreste

Composer

262 Views

1 replies

0 likes

All Platforms
Subscription
  • 262 Views
  • 1 replies
  • 0 likes

3 Months for 9.99 only available to certain people?

My friend who has not upgraded to premium since it ran out a few months ago got an offer for 3 months for 9.99. I payed full price for one month last week and I am not seeing this offer anywhere. Where can I take advantage of this? Can I just make it...

Newbie

My friend who has not upgraded to premium since it ran out a few months ago got an offer for 3 months for 9.99. I payed full price for one month last week and I am not seeing this offer anywhere. Whe...

emjskye

Newbie

205 Views

1 replies

0 likes

Account
Premium
Subscription
  • 205 Views
  • 1 replies
  • 0 likes

Was charged twice

I have the college discount currently and was charged 5.40 twice on 12-23. It shows on my bank account account and Spotify receipts. I would like to know if I could get a refund or just not charge me for the next month.

Newbie

I have the college discount currently and was charged 5.40 twice on 12-23. It shows on my bank account account and Spotify receipts. I would like to know if I could get a refund or just not charge me...

KatesHere

Community Legend

261 Views

1 replies

0 likes

Account
  • 261 Views
  • 1 replies
  • 0 likes

Can't subscribe the Family Plan promotion

I am not able to subscribe the Family Plan promotion with any of my credit cards - a pop up box appears telling me that my credit card institution may be having a problem but I called them and they tell me everything is ok and that they do not even s...

Newbie

I am not able to subscribe the Family Plan promotion with any of my credit cards - a pop up box appears telling me that my credit card institution may be having a problem but I called them and they t...

193 Views

0 replies

0 likes

Premium
Subscription
  • 193 Views
  • 0 replies
  • 0 likes

How do I ask for a refund

I wanted to subscribe to the 3 months Spotify premium for GBP 0.99 offer. However, I mistakenly subscribed to the GBP 9.99/month Spotify premium. how do I request a refund for it? Thanks.

Newbie

I wanted to subscribe to the 3 months Spotify premium for GBP 0.99 offer. However, I mistakenly subscribed to the GBP 9.99/month Spotify premium. how do I request a refund for it? Thanks.

KatesHere

Community Legend

497 Views

1 replies

0 likes

Premium
  • 497 Views
  • 1 replies
  • 0 likes

Delete my account plz !!!

Hello, I can't access to the form to ask for account deletion, my account is linked to facebook and lock my email adress, i have tried to change my email in facebook (since spotify tells me that the informations are linked to facebook) but it doesn't...

Visitor

Hello,  I can't access to the form to ask for account deletion, my account is linked to facebook and lock my email adress, i have tried to change my email in facebook (since spotify tells me th...

user-removed

Not applicable

315 Views

4 replies

0 likes

Account
  • 315 Views
  • 4 replies
  • 0 likes

Can't play my playlist

Hello I need help because when i try to play my songs threw my phone, It doesn't work and when I play them threw my ps4 I can access all of my song on my playlist and I want to listen to them in my phone.

Casual Listener

Hello I need help because when i try to play my songs threw my phone, It doesn't work and when I play them threw my ps4 I can access all of my song on my playlist and I want to listen to them in my p...

Anthony2001

Casual Listener

194 Views

1 replies

0 likes

Other
  • 194 Views
  • 1 replies
  • 0 likes