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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8920 Views
  • 1 replies
  • 9 likes
  • Security
  • 8920 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 480046 Views
  • 979 replies
  • 111 likes
  • Account
  • 480046 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210417 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210417 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120574 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120574 Views
  • 72 replies
  • 12 likes

Solved!! PS4 claims Spotify is "already linked" glitch

Hey, I'm getting really frustrated. Here's the deal: - I logged in to spotify on my husband's profile. - I made my own profile.- I logged out of spotify on his profile and logged in on my profile.- Next time I go to spotify on my profile, it's logged...

  • Casual Listener
  • Hey, I'm getting really frustrated. Here's the deal:   - I logged in to spotify on my husband's profile.  - I made my own profile. - I logged out of spotify on his profile and logged in...
  • Mike1127
  • Newbie
  • 16733 Views
  • 3 replies
  • 0 likes
  • Login
  • 16733 Views
  • 3 replies
  • 0 likes

I want to delete my Facebook Token so I can stop the Hack on my account

I had to cancel my Premium and would love to delete my account for good since the system that spotify uses for account management is ridiculously bad. Also there is a complete disregard for customers, I sent 2 emails complaining about my account bein...

  • Casual Listener
  • I had to cancel my Premium and would love to delete my account for good since the system that spotify uses for account management is ridiculously bad. Also there is a complete disregard for customers...
  • Steph_B
  • Roadie
  • 300 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 300 Views
  • 1 replies
  • 0 likes

[iOS] Buy Premium in app for 99 cents with gift card?

Hi there, I recently got an iTunes gift card so I thought I'd buy premium since that 99 cent promotion is running but when I went to buy it, it told me it would be $12.99, so is there anyway for it be 99 cents in app?

  • Newbie
  • Hi there, I recently got an iTunes gift card so I thought I'd buy premium since that 99 cent promotion is running but when I went to buy it, it told me it would be $12.99, so is there anyway for it b...
  • Steph_B
  • Roadie
  • 236 Views
  • 1 replies
  • 0 likes
  • 236 Views
  • 1 replies
  • 0 likes

Spotify offering a promotion but I don't get to subscribe it.

The Spotify is offering me (audio commercial) a promotion of 3 months (Premium) for BRL 1.99 but when I click on the picture of the promotion the current price is BRL 14.99.

  • Newbie
  • The Spotify is offering me (audio commercial) a promotion of 3 months (Premium) for BRL 1.99 but when I click on the picture of the promotion the current price is BRL 14.99.
  • Steph_B
  • Roadie
  • 187 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 187 Views
  • 1 replies
  • 0 likes

Premium account not working

I need help with my premium account, because on december 31, 2015 I paid my sisters premium account of 3 months for $1.000 cop with my credit card, she got the mail saying it was paid fine and I got the message from the bank saying that the payment w...

  • Casual Listener
  • I need help with my premium account, because on december 31, 2015 I paid my sisters premium account of 3 months for $1.000 cop with my credit card, she got the mail saying it was paid fine and I got ...
  • JAANEB
  • Casual Listener
  • 265 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Security
  • 265 Views
  • 2 replies
  • 0 likes

No Songs under Songs

For some reason I can no longer view the songs in the "songs" section under "your music." This just happened a few days ago and it is present no matter where I access my account from. I can still view playlists and all of the other stuff, just not th...

  • Newbie
  • For some reason I can no longer view the songs in the "songs" section under "your music." This just happened a few days ago and it is present no matter where I access my account from. I can still vie...
  • frenzalitis
  • Newbie
  • 248 Views
  • 1 replies
  • 1 likes
  • Account
  • 248 Views
  • 1 replies
  • 1 likes

3 month offer

Hello everyone, Recently I've been getting ads for the three-months offer for 9.99 on spotify all the time. Today I hoped to use the offer for the coming three months. However, when I open the link for the offer it says that I am not eligible. I look...

  • Newbie
  • Hello everyone,   Recently I've been getting ads for the three-months offer for 9.99 on spotify all the time. Today I hoped to use the offer for the coming three months. However, whe...
  • Steph_B
  • Roadie
  • 196 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 196 Views
  • 1 replies
  • 0 likes

Premium account deletion

I am forgot password in facebook. I sign in spotify with facebook. I am premium user. I can't delete premium. User in facebook is antti45@hotmail.com.

  • Newbie
  • I am forgot password in facebook. I sign in spotify with facebook. I am premium user. I can't delete premium. User in facebook is antti45@hotmail.com.
  • Steph_B
  • Roadie
  • 190 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 190 Views
  • 1 replies
  • 0 likes

StartedFamily plan but cannot add wife

Signed up for the family plan, in UK on holiday from Australia. When created an account for my wife he country is UK and cannot change. When she tries to redeem the family account say countries are different. Please could you advise how to correct th...

  • Newbie
  • Signed up for the family plan, in UK on holiday from Australia.  When created an account for my wife he country is UK and cannot change.  When she tries to redeem the family account say cou...
  • Steph_B
  • Roadie
  • 169 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 169 Views
  • 1 replies
  • 0 likes

I have no subscription

Hi. I tried to subscribe 3 months spotify. But there was an error. I tried this 4 times and thats the result. Spotify takes my 4 Turkish liras and gives me nothing. Please help me...

  • Newbie
  • Hi. I tried to subscribe 3 months spotify. But there was an error. I tried this 4 times and thats the result. Spotify takes my 4 Turkish liras and gives me nothing. Please help me...    
  • Steph_B
  • Roadie
  • 206 Views
  • 1 replies
  • 0 likes
  • Login
    Premium
    Subscription
  • 206 Views
  • 1 replies
  • 0 likes

Premium

Quando vou finalizar meu premium aparece no boleto o valor de 14,90 so que os 3 primeiros meses e so 1,99 como faço

  • Newbie
  • Quando vou finalizar meu premium aparece no boleto o valor de 14,90 so que os 3 primeiros meses e so 1,99 como faço
  • Steph_B
  • Roadie
  • 214 Views
  • 1 replies
  • 0 likes
  • 214 Views
  • 1 replies
  • 0 likes

Conta Premium no Brasil qual o valor?

Estou pagando 5,99 USD (dólares) pela conta PREMIUM com cartão de crédito brasileiro, gostaria de saber porque os anuncios falam em R$ 14,90? Tem alguma coisa errada nessa cobrança. Minha fatura do cartão veio R$ 23,00

  • Newbie
  • Estou pagando 5,99 USD (dólares) pela conta PREMIUM com cartão de crédito brasileiro, gostaria de saber porque os anuncios falam em R$ 14,90? Tem alguma coisa errada nessa cobrança. Minha fatura do c...
  • Steph_B
  • Roadie
  • 310 Views
  • 1 replies
  • 0 likes
  • Premium
  • 310 Views
  • 1 replies
  • 0 likes

Cancel payment from PayPal?

Hi! I forgot to cancel my subscription to Spotify Premium and I just got an email from PayPal saying that it automatically sent a payment to Spotify. Would there be a way to cancel it before January starts? [ If not I would just have another month of...

  • Newbie
  • Hi!   I forgot to cancel my subscription to Spotify Premium and I just got an email from PayPal saying that it automatically sent a payment to Spotify. Would there be a way to cancel it before...
  • Steph_B
  • Roadie
  • 9146 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 9146 Views
  • 1 replies
  • 0 likes

Cancelled Subscription But still getting Charged

Hi, I cancelled my subscription after a few days of the trial. I was looking through my bank statements today to see that I have been charged for Spotify twice now and I never even use it. I am sure I cancelled my subscription a few days after trying...

  • Newbie
  • Hi, I cancelled my subscription after a few days of the trial.  I was looking through my bank statements today to see that I have been charged for Spotify twice now and I never even use it. &nbs...
  • Steph_B
  • Roadie
  • 470 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 470 Views
  • 1 replies
  • 0 likes

facebook

I made a spotify account with facebook and then decided to get premium which was not connected to Facebook, i want to disconnect the free account from facebook and connect it to my premium account. How do i do this?????

  • Newbie
  • I made a spotify account with facebook and then decided to get premium which was not connected to Facebook, i want to disconnect the free account from facebook and connect it to my premium account. H...
  • Amarro
  • Community Legend
  • 241 Views
  • 1 replies
  • 0 likes
  • Account
  • 241 Views
  • 1 replies
  • 0 likes

cancelled my premium 1week ago, now it on again..

so, i cancelled my premium last week and it was all okey, and now you have taken my money after i cancelled, and now im running premium again, WHAT THE F****?! i want my money back.

  • Newbie
  • so, i cancelled my premium last week and it was all okey, and now you have taken my money after i cancelled, and now im running premium again, WHAT THE F****?!  i want my money back.
  • Steph_B
  • Roadie
  • 177 Views
  • 1 replies
  • 0 likes
  • Premium
    Security
    Subscription
  • 177 Views
  • 1 replies
  • 0 likes

Paid for a subscription gift but did not receive it

I have been trying to contact you for five days now and am getting no response. I paid for a subscription gift but received no confirmation mail and the recipient has not received the mail. You did take the money from me, it has been deducted from my...

  • Casual Listener
  • I have been trying to contact you for five days now and am getting no response. I paid for a subscription gift but received no confirmation mail and the recipient has not received the mail. You did t...
  • Steph_B
  • Roadie
  • 225 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 225 Views
  • 1 replies
  • 0 likes

Upgraded to Premium, now can't log in to player

I can log into the web account system just fine, but can't log into the player on my Mac, nor on my iPhone. I tried resetting my password using the web account, that did nothing.

  • Newbie
  • I can log into the web account system just fine, but can't log into the player on my Mac, nor on my iPhone.   I tried resetting my password using the web account, that did nothing.   &n...
  • Steph_B
  • Roadie
  • 412 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
  • 412 Views
  • 3 replies
  • 0 likes

New Subscription for a Student

So I have a code for premium, but my account currently is not a student, but I would like to make it one. When I go to make it a student, the only option I get to pay with is a credit card. How can I use my code to get the student subscription? Pleas...

  • Newbie
  • So I have a code for premium, but my account currently is not a student, but I would like to make it one. When I go to make it a student, the only option I get to pay with is a credit card. How can I...
  • MaryS
  • Roadie
  • 223 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 223 Views
  • 1 replies
  • 0 likes

Notifications Missing

I haven't received any notifications on my webplayer in over a month. Any ideas on why?

  • Casual Listener
  • I haven't received any notifications on my webplayer in over a month. Any ideas on why?
  • MaryS
  • Roadie
  • 449 Views
  • 5 replies
  • 0 likes
  • Other
    Premium
  • 449 Views
  • 5 replies
  • 0 likes