Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Spotify Star
2024-08-20 3:38:03 PM
3 hours ago
ssydmarie
Visitor
9122 Views
2 replies
9 likes
Security

9122 Views
2 replies
9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
3 weeks ago
g2_gdlm
Casual Listener
482926 Views
979 replies
111 likes
Account

482926 Views
979 replies
111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1211140 Views
119 replies
117 likes
Account

1211140 Views
119 replies
117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-12-23 3:53:03 PM
Joan
Moderator
121062 Views
72 replies
12 likes
Account
Login
Premium

121062 Views
72 replies
12 likes

Delete

I will really like to delete my account permanently

user-removed
Visitor
I will really like to delete my account permanently
2016-01-07 12:11:34 AM
2016-01-08 3:36:34 PM
jonasherdegen
Community Legend
188 Views
3 replies
0 likes
Other

188 Views
3 replies
0 likes

Billed on a 30 day trial

Hi, Yesterday I join the Free Premiun trial subscription, but the same day I recived a bill for this FREE trial subscription. Please, can you help me? Ivan.

Iván
Casual Listener
Hi, Yesterday I join the Free Premiun trial subscription, but the same day I recived a bill for this FREE trial subscription. Please, can you help me? Ivan.
2016-01-08 10:44:31 AM
2016-01-08 3:31:54 PM
Iván
Casual Listener
162 Views
2 replies
0 likes
Free
Premium
Subscription

162 Views
2 replies
0 likes

I got charged $5 for no reason

I was looking at getting a student subscribtion, but I didn't qualify, and i still got charged.

zapology
Newbie
I was looking at getting a student subscribtion, but I didn't qualify, and i still got charged.
2016-01-08 1:57:58 AM
2016-01-08 3:30:01 PM
Ox1
Roadie
171 Views
1 replies
0 likes
Subscription

171 Views
1 replies
0 likes

Changing payment method to code

Hi,I'm currently using spotify premium with payment method of credit card. But since my mobile service can provide me premium codes, I want to switch to that. Are there any possible ways to just change the payment method instead of cancelling the pre...

fatihaydin123
Newbie
Hi, I'm currently using spotify premium with payment method of credit card. But since my mobile service can provide me premium codes, I want to switch to that. Are there any possible ways to just ch...
2016-01-08 2:47:17 PM
2016-01-08 3:24:22 PM
Ox1
Roadie
183 Views
1 replies
0 likes
Premium
Subscription

183 Views
1 replies
0 likes

How do I set up a password?

Hello I received an email to set up my password on my Spotify account but an error occurs every time I try to enter a password...

12176990969
Casual Listener
Hello I received an email to set up my password on my Spotify account but an error occurs every time I try to enter a password...
2016-01-07 3:34:16 PM
2016-01-08 3:17:56 PM
Ox1
Roadie
381 Views
3 replies
0 likes
Account
Security

381 Views
3 replies
0 likes

Contact form not working!!

Hi guys, Im trying to load the contact form to permanently delete my spotify account but its not working.

user-removed
Visitor
Hi guys, Im trying to load the contact form to permanently delete my spotify account but its not working.
2016-01-07 6:08:24 AM
2016-01-08 3:14:55 PM
Ox1
Roadie
311 Views
3 replies
0 likes
Account

311 Views
3 replies
0 likes

Country does not match

I cannot login to Spotify, because the player says that the country doesnt match. for whatever reason the account is set to be a "Great Britain" account even though I never used it outside of Germany.I cannot select any other country. What can I do?

ertertertsdfsdf
Casual Listener
I cannot login to Spotify, because the player says that the country doesnt match. for whatever reason the account is set to be a "Great Britain" account even though I never used it outside of Germany...
2016-01-04 3:18:42 PM
2016-01-08 2:50:11 PM
ertgerdfgsdgdsf
Newbie
239 Views
2 replies
0 likes
Account
Free
Login

239 Views
2 replies
0 likes

Paid for premium, but it hasn't updated.

I have paid for Spotify premium and it hasn't updated. There is no confirmation email either. However the transaction is on my PayPal. What shall I do ???

Amritabhatia742
Casual Listener
I have paid for Spotify premium and it hasn't updated. There is no confirmation email either. However the transaction is on my PayPal. What shall I do ???
2015-12-30 2:31:25 AM
2016-01-08 2:27:29 PM
Steph_B
Roadie
305 Views
3 replies
0 likes
Account
Premium
Subscription

305 Views
3 replies
0 likes

Gift subscription not emailed

Hi community. I bought a 1 year membership as a Christmas gift for a family member that was supposed to be emailed on Christmas Day. The person has not received any emails from Spotify (and yes junk mail has been checked) with regard to the gift. I a...

esunchiste
Newbie
Hi community. I bought a 1 year membership as a Christmas gift for a family member that was supposed to be emailed on Christmas Day. The person has not received any emails from Spotify (and yes junk ...
2015-12-29 9:02:32 AM
2016-01-08 2:22:42 PM
Steph_B
Roadie
234 Views
3 replies
0 likes
Account
Subscription

234 Views
3 replies
0 likes

My account does not load my Facebook friends

I believe that by accident I removed the selection of connecting with Facebook friends when I was accepting the terms to connect with Facebook. And now I cant find a place to change that and connect with friends.I already contacted the support twice ...

SuperLugui
Casual Listener
I believe that by accident I removed the selection of connecting with Facebook friends when I was accepting the terms to connect with Facebook. And now I cant find a place to change that and connect ...
2015-12-20 1:14:21 PM
2016-01-08 2:16:17 PM
seankn_1
Newbie
209 Views
2 replies
0 likes
Account
Login

209 Views
2 replies
0 likes

Billed 10 Days early.

Hello, I started my first month of service on December 10th, and was billed again today, December 30th. Each time I was billed an entire months worth. One, I was not prepared to be billed ten days early, two, I was not paying for 20 days of service, ...

logster55
Casual Listener
Hello, I started my first month of service on December 10th, and was billed again today, December 30th. Each time I was billed an entire months worth. One, I was not prepared to be bill...
2015-12-30 8:27:29 PM
2016-01-08 2:13:18 PM
Steph_B
Roadie
491 Views
5 replies
0 likes
Account
Subscription

491 Views
5 replies
0 likes

Subscription options?

HI, I have a premium subscription and pay 99 SEK/month. Seeing that I listen to Spotify fairly infrequently, I've been considering cancelling my subscription and opting for the free version. But I'd rather skip the ads if possible and wonder therefor...

barberiba
Newbie
HI, I have a premium subscription and pay 99 SEK/month. Seeing that I listen to Spotify fairly infrequently, I've been considering cancelling my subscription and opting for the free version. But I'd ...
2016-01-07 9:11:41 PM
2016-01-08 1:59:06 PM
user-removed
Not applicable
174 Views
1 replies
0 likes
Account
Free
Subscription

174 Views
1 replies
0 likes

strange music in my account, right one gone...

Hi Today I discovered, that most of my saved artists are gone, but instead weird stuff showed up, music I never listen to, mostly chaep and horrible hiphop and other crap, all added 3 days ago. Is there a way to see who logged into my account and whe...

geesbert
Casual Listener
Hi Today I discovered, that most of my saved artists are gone, but instead weird stuff showed up, music I never listen to, mostly chaep and horrible hiphop and other crap, all added 3 days a...
2016-01-08 12:49:27 PM
2016-01-08 1:20:54 PM
rhonings
Casual Listener
222 Views
6 replies
0 likes
Account
Other
Premium
Subscription

222 Views
6 replies
0 likes

Solved!! Payment

So I clicked on a ad back in December that said Spotify premium 99 cents for three months. It billed me December and pending for January 9.99. How do you fix that. Thas not right.

Luckystars0709
Newbie
So I clicked on a ad back in December that said Spotify premium 99 cents for three months. It billed me December and pending for January 9.99. How do you fix that. Thas not right.
2016-01-07 7:29:54 PM
2016-01-08 8:57:47 AM
jeessica16
Casual Listener
394 Views
4 replies
0 likes
Premium
Subscription

394 Views
4 replies
0 likes

SPOT8FY HAS CHARGED ME 3 TIMES THIS MONTH

i NEED TO BE CONTACTED IMMEDIATELY AND OF COURSE i WAS UNAWARE THAT SPOTIFY DIDNT HAVE AN ACTUAL NUMBER WHERE THEY COULD BE REACHED, WOULD LIKE TO GET MY MONEY BACK AND JUST PAY ONE PAYMENT OF $4.99 FOR MY STUDENT SUBSCRIPTION. THIS IS UPSETTING ME I...

hireoharrison85
Newbie
i NEED TO BE CONTACTED IMMEDIATELY AND OF COURSE i WAS UNAWARE THAT SPOTIFY DIDNT HAVE AN ACTUAL NUMBER WHERE THEY COULD BE REACHED, WOULD LIKE TO GET MY MONEY BACK AND JUST PAY ONE PAYMENT OF $4.99 ...
2016-01-08 1:57:52 AM
2016-01-08 8:34:30 AM
JoeThomas
Community Legend
435 Views
1 replies
0 likes
Account

435 Views
1 replies
0 likes

Forgot username and old email. Actually HELP me delete my account

So I had a premium account under an old email address that I forgot. I ended up deleting the app off my phone before canceling my premium subscription, and I'm still getting charged monthly, even though I'm not using spotify. It's sooooo helpful that...

Bigwilly4201970
Casual Listener
So I had a premium account under an old email address that I forgot. I ended up deleting the app off my phone before canceling my premium subscription, and I'm still getting charged monthly, even tho...
2016-01-08 8:23:19 AM
2016-01-08 8:24:10 AM
Bigwilly4201970
Casual Listener
149 Views
1 replies
0 likes
Account

149 Views
1 replies
0 likes

Account delete

I am wondering on how to delete a spotify account. I made the account through Facebook and forgot the password to it. And it's still paying for the subscription. Any ideas or tips?

720nissan
Newbie
I am wondering on how to delete a spotify account. I made the account through Facebook and forgot the password to it. And it's still paying for the subscription. Any ideas or tips?
2016-01-08 6:13:28 AM
2016-01-08 8:21:34 AM
JoeThomas
Community Legend
144 Views
1 replies
0 likes
Premium

144 Views
1 replies
0 likes

New phone, now my account says it's free, no premium? ?

Just got a new phone, and tried to get my account logged in, but says I don't have premium. Chance it might be under a different account but can't find a way to figure it out. Help!!! I miss my music

Peeethan
Newbie
Just got a new phone, and tried to get my account logged in, but says I don't have premium. Chance it might be under a different account but can't find a way to figure it out. Help!!! I miss my music
2016-01-08 6:47:15 AM
2016-01-08 8:10:56 AM
JoeThomas
Community Legend
256 Views
2 replies
0 likes
Account
Free
Premium
Subscription

256 Views
2 replies
0 likes

Delete/kill/cancel my Account for ever!

Hello, i wrote to:kundendienst_de@spotify.comoffice@spotify.com to delete/kill/cancel my Account for ever.But not the german support writes back and delete my account also the international mailadress. Please help me!Thanks!

user-removed
Visitor
Hello, i wrote to: kundendienst_de@spotify.com office@spotify.com to delete/kill/cancel my Account for ever. But not the german support writes back and delete my account also the...
2016-01-07 9:53:58 PM
2016-01-08 2:37:37 AM
Bittencourt
Spotify Star
832 Views
13 replies
0 likes
Login

832 Views
13 replies
0 likes

Been charged twice after cancelled my premium

I have cancelled my premium account 2 months ago but still being charged ever since. Account name: girts mucins

girts
Newbie
I have cancelled my premium account 2 months ago but still being charged ever since. Account name: girts mucins
2016-01-04 9:17:19 PM
2016-01-08 2:00:13 AM
Oreste
Composer
196 Views
1 replies
0 likes
Account

196 Views
1 replies
0 likes

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