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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
293513 Views
529 replies
34 likes
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Casual Listener
541824 Views
990 replies
115 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
129746 Views
74 replies
12 likes
Every time I try to log in using the windows application I get the error message "The email adress you entered has already been registered, but your account hasn't beeen confirmed yet. You'll get an email soon with details on how to confirm your acco...
Every time I try to log in using the windows application I get the error message "The email adress you entered has already been registered, but your account hasn't beeen confirmed yet. You'll ge...
Casual Listener
1597 Views
2 replies
0 likes
Hi,I have received a 3 month free Spotify voucher buth the code does not work.I get the notification:Helaas lijkt deze Premium-code niet geldig te zijn. Probeer het opnieuw of neem contact op met de klantenservice. It should be valid since there is n...
Hi, I have received a 3 month free Spotify voucher buth the code does not work. I get the notification: Helaas lijkt deze Premium-code niet geldig te zijn. Probeer het opnieuw of neem contact op...
Community Legend
326 Views
1 replies
0 likes
Hi, I have had a premium account for a while now and been paying my fees through spotify. I just had my service provider offer me a premium subscription through them. This was my billing goes throught my service provider. I just logged into spotify a...
Hi, I have had a premium account for a while now and been paying my fees through spotify. I just had my service provider offer me a premium subscription through them. This was my billing goe...
Casual Listener
622 Views
3 replies
0 likes
Hola buenas tardes quiero pedir una solucion al problema con el que cuento ahora, estoy pagando mi cuenta premium despues de varios dias de atraso pero volvi a meter mi metodo de pago y me esta cobrando 3 veces mas a lo que cuesta la suscripcion quie...
Hola buenas tardes quiero pedir una solucion al problema con el que cuento ahora, estoy pagando mi cuenta premium despues de varios dias de atraso pero volvi a meter mi metodo de pago y me esta cobra...
Spotify Legend
251 Views
1 replies
1 likes
I am currently on the Spotify free trial for premium till 3 Dec 2015. I attempted to redeem the Google Chromecast offer for 3 months free trail for Spotify and was unable to activate it. Please advise! Thanks.
I am currently on the Spotify free trial for premium till 3 Dec 2015. I attempted to redeem the Google Chromecast offer for 3 months free trail for Spotify and was unable to activate it. Please ...
Roadie
828 Views
8 replies
1 likes
Hola, me inscribí a premium porque anunciaban una promoción de navidades por 3 meses al precio de uno.... no es lo que me habéis dado... ademas me ha cobrado 12,99€ y la cuota normal es 9,99€, por favor necesito aclarar eso. otra pregunta... si cance...
Hola, me inscribí a premium porque anunciaban una promoción de navidades por 3 meses al precio de uno.... no es lo que me habéis dado... ademas me ha cobrado 12,99€ y la cuota normal es 9,99€, por fa...
Community Legend
229 Views
1 replies
0 likes
I have a premium subscription however suddenly my downloaded songs won't play. Spotify says I'm offline when I'm not, and regardless they should be able to play in offline mode anyway. Has anyone else had this problem?
I have a premium subscription however suddenly my downloaded songs won't play. Spotify says I'm offline when I'm not, and regardless they should be able to play in offline mode anyway. Has anyone els...
Casual Listener
260 Views
2 replies
0 likes
I tried to sign up for the spotify student discount and it said it could not validate my information. However, my bank account was still charged $4.99 and I do not have premium. I used the contact spotify support form, but the automated email referre...
I tried to sign up for the spotify student discount and it said it could not validate my information. However, my bank account was still charged $4.99 and I do not have premium. I used the contact sp...
Newbie
593 Views
3 replies
0 likes
So I paid $9.99 for 1 month of Spotify Premium but in my account it says it will auto renew 3 months later. How is this possible?
So I paid $9.99 for 1 month of Spotify Premium but in my account it says it will auto renew 3 months later. How is this possible?
Not applicable
537 Views
1 replies
0 likes
I log in with my email and have all my saved music along with playlists but someone else's name appears. There's no option to log that person off and my account is constantly playing that person's music. I'm still charged every month and I'm able to ...
I log in with my email and have all my saved music along with playlists but someone else's name appears. There's no option to log that person off and my account is constantly playing that person's mu...
Not applicable
367 Views
2 replies
0 likes
At 12:23 PM today, someone using the email fenkellboyinc@gmail.com was able to hijack my paid premium account without any kind of prompt or verification from me via phone or email. I replied to account-details-changed@spotify.com, but it has been ove...
At 12:23 PM today, someone using the email fenkellboyinc@gmail.com was able to hijack my paid premium account without any kind of prompt or verification from me via phone or email. I replied to accou...
Community Legend
382 Views
2 replies
0 likes
Hey I wanna change my account name, which I can't do, and I've been told I have to create a new one. Can I shut down my account, and create another one using the same email address? (And I'm not worrying about the playlists transferring over.)
Hey I wanna change my account name, which I can't do, and I've been told I have to create a new one. Can I shut down my account, and create another one using the same email address? (And I'm not worr...
Casual Listener
265 Views
1 replies
0 likes
I am about 2 weeks in to using Spotify Free (it's good enough for me). I love mostly everything about it EXCEPT when I set up my Screen name (Temprock) and took a few hours to find my friends, pick genres, artisis, etc. and went "live" it appears tha...
I am about 2 weeks in to using Spotify Free (it's good enough for me). I love mostly everything about it EXCEPT when I set up my Screen name (Temprock) and took a few hours to find my friend...
Casual Listener
417 Views
4 replies
0 likes
Hi My wife now wants to join spoitfy. I already have my two children on the family account. I understand the only way for me to add my wife is to cancel my premium subscription. Then to rejoin, take out the fmaily sub and then revinite my children an...
Hi My wife now wants to join spoitfy. I already have my two children on the family account. I understand the only way for me to add my wife is to cancel my premium subsc...
Community Legend
176 Views
1 replies
0 likes
I am currently on a vacation in Canada, its complicated i am from France so my profile says France, I want to continue paying for it but for now I want to be able to listen to music that is not available in the France area. If anyone can switch me to...
I am currently on a vacation in Canada, its complicated i am from France so my profile says France, I want to continue paying for it but for now I want to be able to listen to music that is not avail...
Roadie
170 Views
1 replies
0 likes
Hey, I recently have been recieving charges of $9.99 every month while i have never authorized this payment. Even if i did authorize this, I havent been getting the premium services either. I want you all to cancel the subscription and refund the amo...
Hey, I recently have been recieving charges of $9.99 every month while i have never authorized this payment. Even if i did authorize this, I havent been getting the premium services either. ...
Roadie
190 Views
1 replies
0 likes
I have purchased Spotify Premium with the student discount before -- verifiable with the receipts -- and was intending to but because I had to stop my ad-blocker from blocking elements of Javascript to complete my purchase, I was redirected to the pa...
I have purchased Spotify Premium with the student discount before -- verifiable with the receipts -- and was intending to but because I had to stop my ad-blocker from blocking elements of Javascript ...
Roadie
599 Views
1 replies
0 likes
Hi. I recently just purchased the Student Premium Discount. I logged in and started picking music for a playlist and once I started to saved offline it told me I didn't have the premium options but I have the free subscription. I went to my bank acco...
Hi. I recently just purchased the Student Premium Discount. I logged in and started picking music for a playlist and once I started to saved offline it told me I didn't have the premium opti...
Community Legend
244 Views
1 replies
0 likes
this is stupid but I have been using the 7 day trial and decided to sign up for the 30 day trial as well. I didn't want it to automatically renew afterwards so I stupidly cancelled my 30 day trial thinking I was already using it and I simply cancelle...
this is stupid but I have been using the 7 day trial and decided to sign up for the 30 day trial as well. I didn't want it to automatically renew afterwards so I stupidly cancelled my 30 day trial th...
Community Legend
247 Views
1 replies
0 likes
Help please all of my playlists have vanished includeing my old starred playlist with lots of my fav songs saved (300ish) in.there is now only one playlist appearing composed by someone called knutmarak??? which i did not follow. this is strange I ha...
Help please all of my playlists have vanished includeing my old starred playlist with lots of my fav songs saved (300ish) in.there is now only one playlist appearing composed by someone ca...
Not applicable
1437 Views
3 replies
0 likes
