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Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Vasil
  • Moderator
  • 283139 Views
  • 832 replies
  • 88 likes
  • Account
  • 283139 Views
  • 832 replies
  • 88 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1134377 Views
  • 118 replies
  • 107 likes
  • Account
  • 1134377 Views
  • 118 replies
  • 107 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maroryx
  • Visitor
  • 76329 Views
  • 64 replies
  • 9 likes
  • Account
    Login
    Premium
  • 76329 Views
  • 64 replies
  • 9 likes

Says my 7 day trial ended,yet i have a 2 year subscription.

The title may be long,that it explains it all. Got a new phone with fido and they said I got a free 2 year subscription to spotify but just after a week I cant go offline anymore and it says my trial has ended. Can anyone help?

  • Newbie
  • The title may be long,that it explains it all. Got a new phone with fido and they said I got a free 2 year subscription to spotify but just after a week I cant go offline anymore and it says my trial...
  • kbrooksc
  • Community Legend
  • 428 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 428 Views
  • 1 replies
  • 0 likes

Cancel subscription asap

Cancel subscription 10/28/15

  • Casual Listener
  • Cancel subscription 10/28/15
  • kbrooksc
  • Community Legend
  • 420 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 420 Views
  • 1 replies
  • 0 likes

Spotify Student Problems

I've tried to get spotify student several times over the past few years. I am a registered student, and my facebook account is connected to my school email address, that's not the original email just my school's way of keeping track of social media, ...

  • Regular
  • I've tried to get spotify student several times over the past few years. I am a registered student, and my facebook account is connected to my school email address, that's not the original email just...
  • DNeal
  • Regular
  • 892 Views
  • 2 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 892 Views
  • 2 replies
  • 1 likes

Issues with account

Hello-I have been locked out of my account (obviously not this one) but a premium one that I have as well. I need help in figuring out how to unlock that account because I fear it has been hacked. Thanks

  • Newbie
  • Hello- I have been locked out of my account (obviously not this one) but a premium one that I have as well. I need help in figuring out how to unlock that account because I fear it has been hacked. ...
  • 285 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Security
  • 285 Views
  • 0 replies
  • 0 likes

I need help regarding my subscription

Hello, I need help with my subscription. I have spotify premium on my account, however it seems that I can not make use of it. In the last couple of days, it keeps telling my that I have to upgrade my account but I already have premium, and I checked...

  • Newbie
  • Hello,    I need help with my subscription.   I have spotify premium on my account, however it seems that I can not make use of it. In the last couple of days, it keeps telling my ...
  • msummers24
  • Casual Listener
  • 488 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 488 Views
  • 2 replies
  • 0 likes

Playlists dissappeared.

My Ipod broke, so I went and bought a new one. When I downloaded it all of my playlists were gone I have gone on the webpage and done everything I can think of, but they are no where to be found. Plus the new app I have is no longer premium even thou...

  • Newbie
  • My Ipod broke, so I went and bought a new one. When I downloaded it  all of my playlists were gone I have gone on the webpage and done everything I can think of, but they are no where to be foun...
  • 281 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
  • 281 Views
  • 0 replies
  • 0 likes

Error saving Albums

Hi, since some weeks ago i cant save albums. When i select one and click "save" the album appears on My Music but after reebot the device, my album is gone. Ive tried erasing cache, uninstalling app and still doesnt work!! What can i do?

  • Newbie
  • Hi, since some weeks ago i cant save albums. When i select one and click "save" the album appears on My Music but after reebot the device, my album is gone. Ive tried erasing cache, uninstalling app ...
  • 255 Views
  • 0 replies
  • 0 likes
  • Subscription
  • 255 Views
  • 0 replies
  • 0 likes

Problems with logging in

Hi, I'm having trouble logging in to my spotify account. Recieved an email saying that my premium account was cancelled even though i had not changed it. I can't log in to through facebook or on my phone. it is like my account does not exist. Because...

  • Newbie
  • Hi, I'm having trouble logging in to my spotify account. Recieved an email saying that my premium account was cancelled even though i had not changed it. I can't log in to through facebook or on my p...
  • 338 Views
  • 0 replies
  • 0 likes
  • Login
  • 338 Views
  • 0 replies
  • 0 likes

charged for nothing

I cancelled my premium a month or 2 ago and today i got charged for premium, i did not renew or subscribe to it again and i only use online not offline. This charge is unnecessary i am trying to contact spotify and haven't gotten through in any way a...

  • Newbie
  • I cancelled my premium a month or 2 ago and today i got charged for premium, i did not renew or subscribe to it again and i only use online not offline. This charge is unnecessary i am trying to cont...
  • 567 Views
  • 0 replies
  • 0 likes
  • Premium
    Subscription
  • 567 Views
  • 0 replies
  • 0 likes

Credit card won't work

I havw this problem that say my credit card has something, but I got contact with the bank and they said that everything is ok, but since september the Premium won't charged in my credit card, the last one was in august. I really want my Premium back...

  • Visitor
  • I havw this problem that say my credit card has something, but I got contact with the bank and they said that everything is ok, but since september the Premium won't charged in my credit card, the la...
  • 590 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 590 Views
  • 0 replies
  • 0 likes

All my songs deleted

Im a premium member and i went to get on my spotify today and all of my songs are gone. And it doesnt even show that im a premium member anymore. Can i get my songs back?

  • Newbie
  • Im a premium member and i went to get on my spotify today and all of my songs are gone. And it doesnt even show that im a premium member anymore. Can i get my songs back?
  • 275 Views
  • 0 replies
  • 0 likes
  • Account
    Other
    Premium
  • 275 Views
  • 0 replies
  • 0 likes

Spotify has deactivated my account!!!!

I had a spotify account under the name jamesherst that was connected to my facebook account. As I don't use facebook anymore i created a new account under the name jgherst. Spotify has now deactivated this second account. My original account remains ...

  • Newbie
  • I had a spotify account under the name jamesherst that was connected to my facebook account. As I don't use facebook anymore i created a new account under the name jgherst. Spotify has now deact...
  • 220 Views
  • 0 replies
  • 0 likes
  • Account
  • 220 Views
  • 0 replies
  • 0 likes

Change FB account but I want to retain my Premium

Hello, I used to have 2 FB accounts, one is for personal and another one for gaming. I use my gaming account a lot so I signed up Spotify there and subscribed to Premium. Now, Facebook being an ass, deactivated my account saying I'm not using the cor...

  • Visitor
  • Hello,   I used to have 2 FB accounts, one is for personal and another one for gaming. I use my gaming account  a lot so I signed up Spotify there and  subscribed to Premium.  ...
  • user-removed
  • Not applicable
  • 335 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 335 Views
  • 2 replies
  • 0 likes

My playlist

My playlist that was listed "starred" was deleted. What do I do??? It just disappeared

  • Casual Listener
  • My playlist that was listed "starred" was deleted. What do I do??? It just disappeared
  • user-removed
  • Not applicable
  • 318 Views
  • 3 replies
  • 0 likes
  • Other
  • 318 Views
  • 3 replies
  • 0 likes

Premium subscription

I signed my son up on his device through rogers and used the wrong email for him... I used .com and should be .ca..... How can i rectify this issue so my son has the premium service that i am paying for?

  • Casual Listener
  • I signed my son up on his device through rogers and used the wrong email for him... I used .com and should be .ca..... How can i rectify this issue so my son has the premium service that i am paying ...
  • 184 Views
  • 0 replies
  • 0 likes
  • Premium
  • 184 Views
  • 0 replies
  • 0 likes

does paying for premium get rid of song/artist follow/my music library limit problem?

Yeah,d9es paying for premium allow me to have more songs/not automatically unfollow artists?i hate this problem and its keeping me from paying (why pay for something that doesnt work and gets progressively worse with each update?)also a playlist crea...

  • Regular
  • Yeah,d9es paying for premium allow me to have more songs/not automatically unfollow artists?i hate this problem and its keeping me from paying (why pay for something that doesnt work and gets progres...
  • xleverc
  • Regular
  • 345 Views
  • 3 replies
  • 0 likes
  • Premium
  • 345 Views
  • 3 replies
  • 0 likes

Facebook not working with Spotify

Hi.I want to start my spotify account but get this error.. "This webpage has a redirect loop The webpage at https://www.spotify.com/uk/purchase/spotify/product/premium/?free_trial=1 has resulted in too many redirects. Clearing your cookies for this s...

  • Casual Listener
  • Hi. I want to start my spotify account but get this error..  "This webpage has a redirect loop  The webpage at https://www.spotify.com/uk/purchase/spotify/product/premium/?fre...
  • 263 Views
  • 0 replies
  • 0 likes
  • Account
    Login
    Premium
  • 263 Views
  • 0 replies
  • 0 likes

Credit card problems!

Hello!Could anyone give me some advice about my problem? My credit card is now closed because somebody has used it online. I'm getting new one in a week and now it seems that my family's Spotify accounts will be closed because I don't have valid card...

  • Newbie
  • Hello! Could anyone give me some advice about my problem? My credit card is now closed because somebody has used it online. I'm getting new one in a week and now it seems that my family's Spotify ...
  • 174 Views
  • 0 replies
  • 0 likes
  • Premium
  • 174 Views
  • 0 replies
  • 0 likes

Facebook - Spotify

Hello, I registered to Spotify through Facebook , and in turn made ​​me the Premium account. Now I want to deactivate my Facebook account for personal issues. How I do to dissociate Facebook account and get on with my premium account without my reque...

  • Newbie
  • Hello, I registered to Spotify through Facebook , and in turn made ​​me the Premium account. Now I want to deactivate my Facebook account for personal issues. How I do to dissociate Facebook ...
  • hanaemezouri
  • Casual Listener
  • 271 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 271 Views
  • 1 replies
  • 0 likes

Been charged TWICE & no subscription. UNSATISFIED.

So I've been charged twice for the Spotify premium student account & still subscribed to free. I want my refund so I can resubscribe. Please. Don't want to have to not have Spotify at all & refund through my bank. Thanks.

  • Newbie
  • So I've been charged twice for the Spotify premium student account & still subscribed to free. I want my refund so I can resubscribe. Please. Don't want to have to not have Spotify at all & r...
  • 161 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 161 Views
  • 0 replies
  • 0 likes