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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 4993 Views
  • 1 replies
  • 9 likes
  • Security
  • 4993 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • placeboinme
  • Newbie
  • 468349 Views
  • 977 replies
  • 111 likes
  • Account
  • 468349 Views
  • 977 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1206595 Views
  • 119 replies
  • 117 likes
  • Account
  • 1206595 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 117935 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 117935 Views
  • 72 replies
  • 12 likes

Spotify not saving purchased music

Before I joined spotify I was told that I could keep my own library of previously purchased songs from itunes along with songs I download from the spotify app itself.However as soon as i synced my songs on my computer, they play just fine on the comp...

  • Casual Listener
  • Before I joined spotify I was told that I could keep my own library of previously purchased songs from itunes along with songs I download from the spotify app itself. However as soon as i synced m...
  • MattSuda
  • Spotify Star
  • 405 Views
  • 1 replies
  • 0 likes
  • 405 Views
  • 1 replies
  • 0 likes

activate spotify premium

hi, I got onto vodafone red plan and i was told that i would get a 6 month free spotify premium but i am not able to activate premium through vodafone. Can you please help me doing that? Thanks

  • Newbie
  • hi,   I got onto vodafone red plan and i was told that i would get a 6 month free spotify premium but i am not able to activate premium through vodafone. Can you please help me doing that? &n...
  • 169 Views
  • 0 replies
  • 0 likes
  • Account
  • 169 Views
  • 0 replies
  • 0 likes

DLNA support in Spotify

I've asked spotify's Taiwan fanpage on facebook about can I still using Spotify in China while my sporify is lined with my facebook account,and they did reply me and said I can choose to set my device password but it keeps showing that " There was a ...

  • Newbie
  • I've asked spotify's Taiwan fanpage on facebook about can I still using Spotify in China while my sporify is lined with my facebook account,and they did reply me and said I can choose to set my devic...
  • 237 Views
  • 0 replies
  • 0 likes
  • Account
    Login
  • 237 Views
  • 0 replies
  • 0 likes

Spotify Premium.

Hello has anyone had problems paying for Spotify Premium with PayPal when ever I hit pay and continue it keeps sending me back to the put in your zip code page?

  • Visitor
  • Hello has anyone had problems paying for Spotify Premium with PayPal when ever I hit pay and continue it keeps sending me back to the put in your zip code page? 
  • tbone200
  • Casual Listener
  • 196 Views
  • 1 replies
  • 0 likes
  • 196 Views
  • 1 replies
  • 0 likes

Worldwide Student Discount

I just went and looked at my subscription and it's charging me $10 a month when it's only supposed to be five seeing as I'm registered as a student, How do I fix that?

  • Newbie
  • I just went and looked at my subscription and it's charging me $10 a month when it's only supposed to be five seeing as I'm registered as a student, How do I fix that?   
  • 113 Views
  • 0 replies
  • 0 likes
  • Premium
  • 113 Views
  • 0 replies
  • 0 likes

being double charged!!

Had to shut an old facebook account so couldnt log into spotify so opened new account and have set that up but now it looks like im being double charged not impressed sort it out please!

  • Casual Listener
  • Had to shut an old facebook account so couldnt log into spotify so opened new account and have set that up but now it looks like im being double charged not impressed sort it out please!
  • user-removed
  • Not applicable
  • 472 Views
  • 4 replies
  • 0 likes
  • 472 Views
  • 4 replies
  • 0 likes

Payment made still no premium

I made my pyment and Im still waiting fr the premium service What can I do?

  • Newbie
  • I made my pyment and Im still waiting fr the premium service What can I do?
  • ElLucioVpe
  • Roadie
  • 228 Views
  • 1 replies
  • 0 likes
  • Account
  • 228 Views
  • 1 replies
  • 0 likes

Ya pague y no registró premium

Hola disculpen ya pague se hizo el cargo a mi tarjeta pero me sigue mandando a que introduzca una tarjeta de crédito o pague en paypal mi banco ya me generó el cargo de 9 pesos

  • Newbie
  • Hola disculpen ya pague se hizo el cargo a mi tarjeta pero me sigue mandando a que introduzca una tarjeta de crédito o pague en paypal mi banco ya me generó el cargo de 9 pesos
  • ElLucioVpe
  • Roadie
  • 265 Views
  • 1 replies
  • 0 likes
  • Premium
  • 265 Views
  • 1 replies
  • 0 likes

Charged ME TWICE

Spotify charged me twice in one month. Can someone please email me back for customer service

  • Casual Listener
  • Spotify charged me twice in one month. Can someone please email me back for customer service
  • user-removed
  • Not applicable
  • 410 Views
  • 3 replies
  • 0 likes
  • 410 Views
  • 3 replies
  • 0 likes

Problema con el pago

Hoy quise hacer la adquisición de premiun , desde mi cuenta entre en la forma de pago oxxo y realice todo tal y como se indica. Tengo mis tickets y todo.Pero mi cuenta continúa en versión gratuita , alguna solución?

  • Casual Listener
  • Hoy quise hacer la adquisición de premiun , desde mi cuenta entre en la forma de pago oxxo y realice todo tal y como se indica. Tengo mis tickets y todo. Pero mi cuenta continúa en versión gratuita ...
  • 318 Views
  • 0 replies
  • 0 likes
  • Premium
  • 318 Views
  • 0 replies
  • 0 likes

account, log in

Cant log in with my previous spotify account [email hidden for security reasons], when loggin in with facebook i get message: You do not have a Spotify account connected to your Facebook account. If you have a Spotify account, please log in with your...

  • Casual Listener
  • Cant log in with my previous spotify account [email hidden for security reasons], when loggin in with facebook i get message:   You do not have a Spotify account connected to your Facebook a...
  • KatesHere
  • Community Legend
  • 295 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 295 Views
  • 1 replies
  • 0 likes

Re: Spotify Family (Q&A)

HI, i am using spotify from india, i want to go premium as it is showing 3 months premium in 1$ but it wont accept my Card, So can anyone do payment on my behalf? i will transfer via paypal first. If anyone could help me out.ThanksBrarbaljinder096@gm...

  • Casual Listener
  • HI, i am using spotify from india, i want to go premium as it is showing 3 months premium in 1$ but it wont accept my Card, So can anyone do payment on my behalf? i will transfer via paypal first. If...
  • Oreste
  • Composer
  • 273 Views
  • 1 replies
  • 0 likes
  • 273 Views
  • 1 replies
  • 0 likes

Premium not working on new phone

I have a new phone and the spotify app downloaded on my new phone is asking me to purchase. I already have premium. Please help!

  • Newbie
  • I have a new phone and the spotify app downloaded on my new phone is asking me to purchase. I already have premium. Please help!
  • 367 Views
  • 0 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 367 Views
  • 0 replies
  • 0 likes

Solved!! About auto renewal

Today I bought a 3 months subscription for 0.99€, how can I turn the auto renewal off and keep the current subscription? Thanks in advance and sorry for possible bad English!EDIT: wrong section, I was sure I was posting in "Accounts and Subscriptions...

  • Casual Listener
  • Today I bought a 3 months subscription for 0.99€, how can I turn the auto renewal off and keep the current subscription? Thanks in advance and sorry for possible bad English! EDIT: wrong section, I ...
  • Ksosks
  • Newbie
  • 43024 Views
  • 9 replies
  • 1 likes
  • Windows
  • 43024 Views
  • 9 replies
  • 1 likes

Cant get into my spotify

i would like to completly transfer this playlist to my new account https://play.spotify.com/user/12163807153/playlist/6SgAcc5eXfc0E3PKXTlgnL?play=true&utm_source=open.spotify.com&utm_medium=open but i have no idea how i was using facebook with the sp...

  • Casual Listener
  • i would like to completly transfer this playlist to my new account https://play.spotify.com/user/12163807153/playlist/6SgAcc5eXfc0E3PKXTlgnL?play=true&utm_source=open.spotify.com&utm_medium=o...
  • dmt_2000
  • Casual Listener
  • 903 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Other
  • 903 Views
  • 1 replies
  • 0 likes

Advied if I signed up for Premium I would get 3 months for 9.99

Hi,I have signed up for premium on the understanding I would get 3 months for 9.99. However when I look at my account it shows that it will expire or payment will be taken on 13/01/16.. This is one month only. Can anybody advise what I need to do to ...

  • Visitor
  • Hi, I have signed up for premium on the understanding I would get 3 months for 9.99. However when I look at my account it shows that it will expire or payment will be taken on 13/01/16.. This is one...
  • KatesHere
  • Community Legend
  • 342 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 342 Views
  • 1 replies
  • 0 likes

Unable to sign in

Are there issues effecting the Android App where by the username and password login isn't processed correctly? I know the username and password are correct as if I change it I'm told it's wrong. The message I get is that my email address is already r...

  • Newbie
  • Are there issues effecting the Android App where by the username and password login isn't processed correctly?  I know the username and password are correct as if I change it I'm told it's wrong...
  • 240 Views
  • 0 replies
  • 0 likes
  • Account
    Login
  • 240 Views
  • 0 replies
  • 0 likes

PAY FOR SPOTIFY PREMIUM AND DIDNT GET IT

Recently i've paid for my reinscription to Premium account but besides de charge has been made into my credit card, I'm still having the free version. Could you please help?

  • Casual Listener
  • Recently i've paid for my reinscription to Premium account but besides de charge has been made into my credit card, I'm still having the free version.   Could you please help? 
  • eri_electricity
  • Casual Listener
  • 331 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 331 Views
  • 2 replies
  • 0 likes

Cancelling premium extension

hi, i just bought a 3 months free premium, and I dont want to lose money after those 3 months ( i mean i dont want to extend my premium without my knowledge), so how can i cancel my premium extension? I mean I still want to have Premium through next ...

  • Newbie
  • hi,   i just bought a 3 months free premium, and I dont want to lose money after those 3 months ( i mean i dont want to extend my premium without my knowledge), so how can i cancel my premium ...
  • 160 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 160 Views
  • 0 replies
  • 0 likes