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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
554953 Views
991 replies
116 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
131282 Views
74 replies
12 likes
Hi, Have recently upgraded my subcription to Spotify Family and tried inviting my wife who obviously lives with me but encounters this "...couldn't add you to the Family Plan as your account needs to be based in the same country..." error. Verified t...
Hi, Have recently upgraded my subcription to Spotify Family and tried inviting my wife who obviously lives with me but encounters this "...couldn't add you to the Family Plan as your account...
Roadie
283 Views
1 replies
0 likes
Hi Spotify, I currently reside in Bulgaria, however my credit card was issued in the UK by Skrill, an online payments processor. This is the only card I can use for online payments at the moment, and your system is rejecting my payment to you, becaus...
Hi Spotify, I currently reside in Bulgaria, however my credit card was issued in the UK by Skrill, an online payments processor. This is the only card I can use for online payments at the mo...
Casual Listener
326 Views
1 replies
0 likes
My account is supposed to be covered by my phone company although because of complications my line was held and I believe it deactivated my account, but when I try to put the code in through Fido to get the app it doesn't go through, they said it was...
My account is supposed to be covered by my phone company although because of complications my line was held and I believe it deactivated my account, but when I try to put the code in through Fido to ...
Roadie
164 Views
1 replies
0 likes
Yeah I've had it for years and now suddenly I cant play anything from it, I can play anything else from any other playlist or search. Just annoying not being able to access it, and I cant seem to find similiar issue. Is it me or weird bug? Thanks.
Yeah I've had it for years and now suddenly I cant play anything from it, I can play anything else from any other playlist or search. Just annoying not being able to access it, and I cant seem to fin...
209 Views
0 replies
2 likes
I want to buy an e-card. I have to select my country, USA. The default country is, of course Lithuania. When I click to select i get a large list of countries that is alphabatized and cuts off the page at S. I need to get to the U's so I can select m...
I want to buy an e-card. I have to select my country, USA. The default country is, of course Lithuania. When I click to select i get a large list of countries that is alphabatized a...
Regular
370 Views
5 replies
0 likes
Anyone else not able to find "subscription and payment" on the subscription page? I've clicked on everything on that page and still can't find what they say will cancel it. So sorry I downloaded this thing!
Anyone else not able to find "subscription and payment" on the subscription page? I've clicked on everything on that page and still can't find what they say will cancel it. So sorry I downloaded this...
Roadie
177 Views
1 replies
0 likes
I purchased a giftcard on line from spotify and we have not receieved. and I have been charged twice no gift card has been sent our recieved!!! And I cannot get anyone to return my inquiries?
I purchased a giftcard on line from spotify and we have not receieved. and I have been charged twice no gift card has been sent our recieved!!! And I cannot get anyone to return my inquiries?
Roadie
169 Views
1 replies
0 likes
Hola , me acogí a la oferta de Spotyfy family en la que los 3 primeros meses pagabas 9,99 ty me han cobrado 19,99 el primer mes. ¿como puedo reclamar la devolución? Gracias
Hola , me acogí a la oferta de Spotyfy family en la que los 3 primeros meses pagabas 9,99 ty me han cobrado 19,99 el primer mes. ¿como puedo reclamar la devolución? Gracias
197 Views
0 replies
0 likes
Hi, Here's my issue. I'm on a Rogers Share Everything Plan (Ontario, Canada) with my boyfriend and we have free Spotify Premium as part of this plan for free for the next 2 years. We receieved the username from Rogers however, we can create up 3 prof...
Hi, Here's my issue. I'm on a Rogers Share Everything Plan (Ontario, Canada) with my boyfriend and we have free Spotify Premium as part of this plan for free for the next 2 years. We receiev...
Roadie
36299 Views
7 replies
2 likes
Hi good people of spotify, For a year I have been able to send to my friend songs & messages but I could not receive any message or songs from him.Could you please let me know what is the problem?Thanks in advance for your help.
Hi good people of spotify, For a year I have been able to send to my friend songs & messages but I could not receive any message or songs from him. Could you pl...
Casual Listener
347 Views
1 replies
0 likes
Hi,Since a few weeks I can't receive any message and songs from my friend. Could you please let me know what is the problem? Thanks in advance for your help.Cheers,Sabmey
Hi, Since a few weeks I can't receive any message and songs from my friend. Could you please let me know what is the problem? Thanks in advance for your help. Cheers, Sabmey
Casual Listener
617 Views
4 replies
0 likes
It says I have already used the $0.99 offer or a free trial so I cannot get 3 months for $0.99. However, I have not already used that offer, and I am trying to use premium for the first time. Wondering if there is a glitch that can be fixed.
It says I have already used the $0.99 offer or a free trial so I cannot get 3 months for $0.99. However, I have not already used that offer, and I am trying to use premium for the first time. Wonderi...
Casual Listener
259 Views
3 replies
0 likes
Hello, I bought premium for 1 Month eacause im getting a gift (3 Month Premium) but i didnt get them. I only got 1 month. please help me ! (sorry for bad english im from Germany)
Hello, I bought premium for 1 Month eacause im getting a gift (3 Month Premium) but i didnt get them. I only got 1 month. please help me ! (sorry for bad english im from Germany)
Casual Listener
801 Views
6 replies
0 likes
I originally started using my spotify through Facebook. The primary (premium) account I use now is through my email and not facebook. Is there a way for me to link these two accounts?
I originally started using my spotify through Facebook. The primary (premium) account I use now is through my email and not facebook. Is there a way for me to link these two accounts?
Roadie
177 Views
1 replies
0 likes
Hello, I recently tried to apply for Spotify student, but couldn't verify my school since I am homeschooled and still in my last year in highschool. I entered my debit card details thinking that I would get the Premium right after that, but when I go...
Hello, I recently tried to apply for Spotify student, but couldn't verify my school since I am homeschooled and still in my last year in highschool. I entered my debit card details thinking ...
Roadie
554 Views
1 replies
0 likes
I recenly purchased a 12 month gift subscription for someone, but I used an incorrect recipient email address. Spotify have taken payment but I can not contact anyone to correct this!! There is no reply from the @spotifycares (!) twitter acount, only...
I recenly purchased a 12 month gift subscription for someone, but I used an incorrect recipient email address. Spotify have taken payment but I can not contact anyone to correct this!! There is no re...
Community Legend
262 Views
1 replies
0 likes
He pagado 2 veces la suscripción premium ,el mismo mes ,por error. Me pueden hacer devolución?El mes que viene solo me cobraran uno?Gracias
He pagado 2 veces la suscripción premium ,el mismo mes ,por error. Me pueden hacer devolución? El mes que viene solo me cobraran uno? Gracias
Casual Listener
293 Views
1 replies
0 likes
Quick question and I know this is more moaning than an actualy question, but the exchange rate for 1USD is 0.67p. Why is the UK being charged a third more than people paying a subscription in the US? We effectively pay £39 more per year ($59) for exa...
Quick question and I know this is more moaning than an actualy question, but the exchange rate for 1USD is 0.67p. Why is the UK being charged a third more than people paying a subscript...
Casual Listener
234 Views
1 replies
0 likes
I want to get my friend a year of spotify premium. Can I get this at a student discount level? We are both students.
I want to get my friend a year of spotify premium. Can I get this at a student discount level? We are both students.
Roadie
497 Views
1 replies
0 likes
I had a Facebook account for several years which was using a nick name. This account is recently blocked and now it is deleted. I used this account to create a premium spotify login and can't login to spotify any more. How can I stop this Premium acc...
I had a Facebook account for several years which was using a nick name. This account is recently blocked and now it is deleted. I used this account to create a premium spotify login and can't lo...
Roadie
319 Views
1 replies
0 likes
