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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80348 Views

9 replies

2 likes

Account
Login
  • 80348 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

653657 Views

13 replies

4 likes

Account
  • 653657 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734058 Views

18 replies

29 likes

  • 734058 Views
  • 18 replies
  • 29 likes

Re-upgrading to premium, form keeps resetting to blank...

Hello, i have a problem.step by step 1: Card got stolen -> card cancled -> spotify cant withdraw -> premium cancled.2: Got new card -> Want to get premium back 3: Cant remember password -> log in with facebook -> works -> it knows my name and all...4...

Newbie

Hello, i have a problem. step by step 🙂 1: Card got stolen -> card cancled -> spotify cant withdraw -> premium cancled. 2: Got new card -> Want to get premium back 🙂 3: Cant remembe...

Nico

Community Legend

297 Views

1 replies

0 likes

Account
Premium
  • 297 Views
  • 1 replies
  • 0 likes

I CAN'T UPGRADE

I keep trying to upgrade to Spotify Premium but it won't let me. I select the Paypal option and enter my details as usual, then Paypal says it will return me to spotify to complete my purchase but I just get taken back to where I started as if I neve...

Newbie

I keep trying to upgrade to Spotify Premium but it won't let me. I select the Paypal option and enter my details as usual, then Paypal says it will return me to spotify to complete my purchase but&nb...

Nico

Community Legend

355 Views

1 replies

0 likes

Account
Premium
Subscription
  • 355 Views
  • 1 replies
  • 0 likes

Solved!! Need help

I need to contact someone with Spotify over a billing issue but I have no idea how to get there ,can someone help

Newbie

I need to contact someone with Spotify over a billing issue but I have no idea how to get there ,can someone help

user-removed

Not applicable

424 Views

1 replies

0 likes

Account
Premium
Subscription
  • 424 Views
  • 1 replies
  • 0 likes

Canjear código con Premium en promoción?

Hola, Hace unos días me suscribí a Spotify Premium con el período de prueba de 2 meses con Playstation Network. Como me ha gustado he comprado un código de 6 meses para alargar la suscripción ya que lo prefiero así a tener un cobro mensual pero al ca...

Newbie

  Hola,   Hace unos días me suscribí a Spotify Premium con el período de prueba de 2 meses con Playstation Network. Como me ha gustado he comprado un código de 6 meses para alargar la su...

597 Views

0 replies

0 likes

Account
Premium
Subscription
  • 597 Views
  • 0 replies
  • 0 likes

14 days abroad

I'm using Spotify from abroad. I'm based in Azerbaijan and paying for subscription via gift cards. Why should't I be able to use this service?

Newbie

I'm using Spotify from abroad. I'm based in Azerbaijan and paying for subscription via gift cards. Why should't I be able to use this service?

MattSuda

Spotify Star

527 Views

2 replies

0 likes

Login
  • 527 Views
  • 2 replies
  • 0 likes

Charged twice a month for 14 months

Hello I've been charged twice a month for 14 months. It's been taken on different days of the month so I haven't noticed it before now and I've only got receipts from half of the orders. I've read on the forum that forum-support can't do anything abo...

Newbie

Hello   I've been charged twice a month for 14 months. It's been taken on different days of the month so I haven't noticed it before now and I've only got receipts from half of the o...

186 Views

0 replies

0 likes

Account
Premium
Subscription
  • 186 Views
  • 0 replies
  • 0 likes

App in Android keeps pausing after every song

Since the update two days ago Spotify keeps pausing after every song. Pretty annoying when listening to music while working out.Is there a way to restore the old version of the app until this is resolved? I've tried re-installing the app as well but ...

Regular

Since the update two days ago Spotify keeps pausing after every song. Pretty annoying when listening to music while working out. Is there a way to restore the old version of the app until this is re...

remmernl

Regular

746 Views

3 replies

1 likes

Other
Premium
  • 746 Views
  • 3 replies
  • 1 likes

Account got hacked and no help

I wrote yasterday o this forum that my account is hacked and i still got no help regarding this matter. Some guy by the name rasexlo@gmail.com is using my Spotify Premium and changed all of my contact informations on my account. he changed my email s...

Casual Listener

I wrote yasterday o this forum that my account is hacked and i still got no help regarding this matter. Some guy by the name rasexlo@gmail.com is using my Spotify Premium and changed all of my contac...

Sadpanda22

Casual Listener

275 Views

2 replies

0 likes

Account
Premium
Subscription
  • 275 Views
  • 2 replies
  • 0 likes

Oferta con movistar, pero me cobran precio normal.

Hola. tengo la oferta de movistar para pagar 6 € mes aprox, sin embargo, me están cobrando en mi tarjeta de credito que alguna vez tuve configurada, 9,99€, ¿como pueden solucionarlo? graciasdavid

Regular

Hola.   tengo la oferta de movistar para pagar 6 € mes aprox, sin embargo, me están cobrando en mi tarjeta de credito que alguna vez tuve configurada, 9,99€, ¿como pueden solucionarlo?  ...

davidprie

Regular

481 Views

4 replies

0 likes

Account
  • 481 Views
  • 4 replies
  • 0 likes

I have an idea that should be included in the next spotify update

Hi, This is a message to Spotify Australia/Spotify. I have an idea that should be included in the next spotify update.. I think that there should be an option on your playlists that let you make the playlist numbered.. It could be when you click on t...

Newbie

Hi,   This is a message to Spotify Australia/Spotify.   I have an idea that should be included in the next spotify update..   I think that there should be an option on your playl...

Ox1

Roadie

202 Views

1 replies

0 likes

Other
  • 202 Views
  • 1 replies
  • 0 likes

Solved!! Change Country

Hi, I recently moved from Germany to Australia for good. I am a premium member solely on gift cards and to renew my subscription I bought some Australien ones today. I however could not redeem those since it will still just accept German cards. I tri...

Regular

Hi, I recently moved from Germany to Australia for good.   I am a premium member solely on gift cards and to renew my subscription I bought some Australien ones today. I however could not rede...

jonasherdegen

Community Legend

1801 Views

8 replies

0 likes

Account
Premium
Subscription
  • 1801 Views
  • 8 replies
  • 0 likes

how to recover hidden artist

I recently just downloaded an album and accidentley hit the "hide" button. How do i recover it so it will show back up on my artist list. Please help me

Newbie

I recently just downloaded an album and accidentley hit the "hide" button. How do i recover it so it will show back up on my artist list. Please help me

320 Views

0 replies

1 likes

Other
  • 320 Views
  • 0 replies
  • 1 likes

Question

I'm from Mexico but I'm staying in the US for couple of months. Recently I changed the country on my account, in order to be abel to use it; but now I want to purchase the Premium account but the system won't let me do it since I'm trying to pay with...

Newbie

I'm from Mexico but I'm staying in the US for couple of months. Recently I changed the country on my account, in order to be abel to use it; but now I want to purchase the Premium account but the sys...

KatesHere

Community Legend

271 Views

1 replies

0 likes

Account
Premium
Subscription
  • 271 Views
  • 1 replies
  • 0 likes

No puedo acceder al formulario de contacto

Quisiera eliminar mi cuenta, para lo cual ingrese al enlace de formulario de contacto en la sección de soporte y servicio al cliente. Me dirigió a esta página https://support.spotify.com/co/contact-spotify-support/, donde escogí la opción 'cuenta', y...

Visitor

Quisiera eliminar mi cuenta, para lo cual ingrese al enlace de formulario de contacto en la sección de soporte y servicio al cliente. Me dirigió a esta página https://support.spotify.com/co/cont...

user-removed

Not applicable

2862 Views

6 replies

0 likes

Account
  • 2862 Views
  • 6 replies
  • 0 likes

Can I switch from premium to family?

I just used a gift card and thought it could give me the possibility to use that giftcard to pay for Spotify Family, instead it gave me the 3 months of spotify premium straight ahead, can I switch those 3 months for 2 months of family?

Newbie

I just used a gift card and thought it could give me the possibility to use that giftcard to pay for Spotify Family, instead it gave me the 3 months of spotify premium straight ahead, can I switch th...

220 Views

0 replies

1 likes

Account
Premium
Subscription
  • 220 Views
  • 0 replies
  • 1 likes

Ayuda por el pago

Estoy en Argentina y me cobran en dólares el servicio cuando decis que era en pesos, como puedo solucionar esto??

Newbie

Estoy en Argentina y me cobran en dólares el servicio cuando decis que era en pesos, como puedo solucionar esto??

322 Views

0 replies

0 likes

Premium
  • 322 Views
  • 0 replies
  • 0 likes

Solved!! Not being able to sign in

I have a premium account and recently downloaded the Spotify app, when I try to log in it gives me a message that I already have an account with my email.

Casual Listener

I have a premium account and recently downloaded the Spotify app, when I try to log in it gives me a message that I already have an account with my email.

jonasherdegen

Community Legend

598 Views

3 replies

0 likes

Login
  • 598 Views
  • 3 replies
  • 0 likes

Spotify Starred Playlist messed up after i restored it from being previously deleted by mistake...

Hello Community I stupidly deleted the Starred Playlist because it was displaying two making it look liek a duplicate one with a (*) star next to it and the other without and when i deleted the one without it has caused the Starred Playlist to disapp...

Visitor

Hello Community   I stupidly deleted the Starred Playlist because it was displaying two making it look liek a duplicate one with a (*) star next to it and the other without and when i deleted ...

user-removed

Not applicable

206 Views

1 replies

0 likes

Account
  • 206 Views
  • 1 replies
  • 0 likes

Solved!! Switched payment details to go through Spotify but nothing changed

Where exactly am I saving 30%? It was $11.29 on iTunes and I just got charged the exact same amount after switching my payment to go through Spotify?

Casual Listener

Where exactly am I saving 30%? It was $11.29 on iTunes and I just got charged the exact same amount after switching my payment to go through Spotify?

kbrooksc

Community Legend

432 Views

3 replies

0 likes

Account
Subscription
  • 432 Views
  • 3 replies
  • 0 likes