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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
552349 Views
991 replies
115 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
130994 Views
74 replies
12 likes
Hello, I got a code for 3 months and when I introduce it I get the next message: the prepaid code is not valid for this countryI got the code in Mexico with a purchase and I am trying to use it in an account from Mexico. Regards,Juan
Hello, I got a code for 3 months and when I introduce it I get the next message: the prepaid code is not valid for this country I got the code in Mexico with a purchase and I am trying...
Casual Listener
375 Views
2 replies
0 likes
HiFor some reason I have two accounts - Facebook based Free account and a user name / password premium. I have lost the ability to log in to my premium account and when I try and reset the password I'm told to use Facebook.I tried to contact support ...
Hi For some reason I have two accounts - Facebook based Free account and a user name / password premium. I have lost the ability to log in to my premium account and when I try and reset the password...
Community Legend
227 Views
1 replies
0 likes
Hey,I'm having two weird things:1) My account was created thru facebook (I now know what a HUGE mistake this was). Everything matches EXCEPT my birthday. It's correct on Facebook but incorrect on Spotify and there is no way to edit my spotify informa...
Hey, I'm having two weird things: 1) My account was created thru facebook (I now know what a HUGE mistake this was). Everything matches EXCEPT my birthday. It's correct on Facebook but incorrect on...
Community Legend
307 Views
1 replies
0 likes
I deleted my account 5 months ago, and I'm still getting charged. I'd like a refund considering I don't use Spotify anymore. Someone help?
I deleted my account 5 months ago, and I'm still getting charged. I'd like a refund considering I don't use Spotify anymore. Someone help?
Casual Listener
189 Views
1 replies
0 likes
We're trying to set a password for a device (Onkyo). But when we try, Spotify indicates there's a settingsproblem. What can we do about it?
We're trying to set a password for a device (Onkyo). But when we try, Spotify indicates there's a settingsproblem. What can we do about it?
Community Legend
263 Views
1 replies
0 likes
When I tried signing up as a student (I am enrolled for spring) there was an error when trying to find my school. So I decided to just get the regular premium and it all worked out fine. When I checked my bank account, it turns out I had been charged...
When I tried signing up as a student (I am enrolled for spring) there was an error when trying to find my school. So I decided to just get the regular premium and it all worked out fine. When I check...
Community Legend
224 Views
1 replies
0 likes
I don't remember and what email address or login ID I used when I created my Spotify Premium account that I got through Rogers how do I recover the information
I don't remember and what email address or login ID I used when I created my Spotify Premium account that I got through Rogers how do I recover the information
Roadie
335 Views
1 replies
0 likes
My Discover is purely Future House, a genre I rarely listen to, I prefer loads of other completely different genres as well as other types of house (progressive, deep, tropical). Is there anyway to force reset my preferences. I also have a discover a...
My Discover is purely Future House, a genre I rarely listen to, I prefer loads of other completely different genres as well as other types of house (progressive, deep, tropical). Is there anyway to f...
Regular
2122 Views
2 replies
0 likes
I want to pay and I Can't. HELP me
I want to pay and I Can't. HELP me
Casual Listener
261 Views
2 replies
0 likes
I can't seem to change the country on my account as I need to use my US card now and Spotify help keeps taking me in circles. Does anyone know what I need to do? I've clicked in the address area of my account and selected change country and then when...
I can't seem to change the country on my account as I need to use my US card now and Spotify help keeps taking me in circles. Does anyone know what I need to do? I've clicked in the addre...
Casual Listener
259 Views
2 replies
0 likes
Hey everyone! I'm deactivating my Facebook account and I was wondering if there's a way to move my playlists and saved music over to my new account. I tried contacting their support via their form but that just replies with a useless automated messag...
Hey everyone! I'm deactivating my Facebook account and I was wondering if there's a way to move my playlists and saved music over to my new account. I tried contacting their support via their form bu...
Casual Listener
308 Views
2 replies
0 likes
So I'm trying to purchase premium, but whenever I do it brings up the current offer 3months for 0.99$, I can't have this offer as I've already used the 1week premium trial, is there any way to just purchase the $10/month subscription as I can't seem ...
So I'm trying to purchase premium, but whenever I do it brings up the current offer 3months for 0.99$, I can't have this offer as I've already used the 1week premium trial, is there any way to just p...
Casual Listener
255 Views
2 replies
0 likes
I subscribe thru credit card but my account is not on premium. Already tried other solutions but still not working.
I subscribe thru credit card but my account is not on premium. Already tried other solutions but still not working.
Community Legend
221 Views
1 replies
1 likes
i, I'm living here in Saudi Arabia for work. I would like to make a premium account for my spotify and catch the 0.99$ for 3 months as well. I'm using a free account now, But everytime I tried to subscribe for premium using my paypal account it just ...
i, I'm living here in Saudi Arabia for work. I would like to make a premium account for my spotify and catch the 0.99$ for 3 months as well. I'm using a free account now, But everytime I tried to sub...
Roadie
634 Views
1 replies
0 likes
I need help, i've decide to close my Facebook but Spotify its linked, can you help me to separstr my account And keep my playlist And follows please.
I need help, i've decide to close my Facebook but Spotify its linked, can you help me to separstr my account And keep my playlist And follows please.
Roadie
255 Views
1 replies
0 likes
Hello, I have a spotify premium free for 3 months, then I started to pay 5,99 € for September and October but now, after the 1st December my Spotify Premium its gone. I have money on my card to pay it, when I try to pay it like for that two months i ...
Hello, I have a spotify premium free for 3 months, then I started to pay 5,99 € for September and October but now, after the 1st December my Spotify Premium its gone. I have money on my card...
Roadie
204 Views
1 replies
0 likes
HelloI have two accounts coming out of my debt card. I want to cancel on of my subscriptions. Please
Hello I have two accounts coming out of my debt card. I want to cancel on of my subscriptions. Please
Roadie
187 Views
1 replies
0 likes
Wife made payment but has not reflected and premium content cut off. Can't talk to a person to solve this problem.
Wife made payment but has not reflected and premium content cut off. Can't talk to a person to solve this problem.
Roadie
175 Views
1 replies
0 likes
I paid for a 3 month premium trial less than a week ago and today I got a message that says my trial is going to expire in 24 hours.Why?
I paid for a 3 month premium trial less than a week ago and today I got a message that says my trial is going to expire in 24 hours. Why?
Roadie
353 Views
1 replies
0 likes
I have spotify premium and cannot log in to my account. It just keeps saying you have already created an account with this email and won't let me continue. How ever I can still follow myself on someone else's spotify.
I have spotify premium and cannot log in to my account. It just keeps saying you have already created an account with this email and won't let me continue. How ever I can still follow myself on someo...
Roadie
308 Views
1 replies
0 likes
