Cant change country

• fjdem09
• Newbie
•   <script>// if (typeof(lpcurruser) == 'undefined') lpcurruser = ''; if (document.getElementById('lpcurruserelt') && document.getElementById('lpcurruserelt').value != '') { lpcurru...
• 2015-11-29 2:06:09 AM
• 2015-12-02 2:09:18 AM
• gnovella16
• Roadie
• 165 Views
• 1 replies
• 0 likes
• Account
  Subscription

Reserved money??

Hi! When checked my credit card statemant I saw I have 230 SEK as reserved. Is there any possibility to get answer if it was Spotify who reserved those money?

• freeaccount-se
• Casual Listener
• Hi!   When checked my credit card statemant I saw I have 230 SEK as reserved. Is there any possibility to get answer if it was Spotify who reserved those money?
• 2015-12-01 5:05:10 PM
• 2015-12-02 1:55:36 AM
• KatesHere
• Community Legend
• 265 Views
• 1 replies
• 0 likes
• Other
  Subscription

Charges are not the same from month to month.

In the last 3 months, my charges have changed. It's really small but I'm just curious as to why it isn't the same from month to month. This past month it was $10.66 after tax and the month before that it was $10.81 after tax. Is this happening to any...

• Kathlyn14
• Newbie
• In the last 3 months, my charges have changed. It's really small but I'm just curious as to why it isn't the same from month to month. This past month it was $10.66 after tax and the month before tha...
• 2015-12-01 5:37:27 PM
• 2015-12-02 1:52:16 AM
• KatesHere
• Community Legend
• 195 Views
• 1 replies
• 0 likes
• Subscription

Forgot my password and registerd email address does not exist

HiI forgot the password to my account and the email address that registerd when i made the account does not exist any more. Is it possible to get the new password sent to my current email address?

• Stinuz10
• Casual Listener
• Hi I forgot the password to my account and the email address that registerd when i made the account does not exist any more. Is it possible to get the new password sent to my current email address? ...
• 2015-12-01 11:33:26 PM
• 2015-12-02 1:50:16 AM
• KatesHere
• Community Legend
• 232 Views
• 1 replies
• 0 likes
• Account
  Login
  Security

Paysafe card option no longer available?

I used a paysafe card to buy a month's subscription and that was about two months ago. Today I went to buy premium again and I saw the paysafe option is no longer available, only credit cards, paypal and gift cards. My location is Greece. Is there an...

• assmeass
• Casual Listener
• I used a paysafe card to buy a month's subscription and that was about two months ago. Today I went to buy premium again and I saw the paysafe option is no longer available, only credit cards, paypal...
• 2015-11-22 5:53:10 PM
• 2015-12-02 1:41:07 AM
• KatesHere
• Community Legend
• 782 Views
• 6 replies
• 0 likes
• Premium
  Subscription

Cancelling account

Hello.I deactivated my account roughly 3 months ago however I have just realised that £9.99 payments are still going out. According to my profile though I am on the free service.First how do I stop these payments being taken and secondly how do I rec...

• Sarge30
• Casual Listener
• Hello. I deactivated my account roughly 3 months ago however I have just realised that £9.99 payments are still going out. According to my profile though I am on the free service. First how do I st...
• 2015-11-30 10:39:26 AM
• 2015-12-02 1:25:02 AM
• KatesHere
• Community Legend
• 234 Views
• 3 replies
• 0 likes
• Account
  Subscription

Unable to cancel subscription, invalid password

Hello, I only wanted a month subscription, so i reactivated a subscription via paypal.And than i wanted to cancel it, but on the "enter you password for validation" site it tell me, i entered an invalid password.So i changed my password to other one,...

• fankx
• Newbie
• Hello,   I only wanted a month subscription, so i reactivated a subscription via paypal. And than i wanted to cancel it, but on the "enter you password for validation" site it tell me, i ente...
• 2015-11-14 2:04:47 PM
• 2015-12-01 11:53:35 PM
• wpgjetsfan
• Newbie
• 185 Views
• 1 replies
• 0 likes
• Account
  Login
  Premium
  Subscription

I have no Idea what I'm paying for

I renewed an itunes subscription which cost me £12.99, for my account using my email. When I log into it it was still free? Then I subscriped through spotify (at this point I realised I'd been thieved by itunes) then my account went premium. I have n...

• 11174876372
• Newbie
• I renewed an itunes subscription which cost me £12.99, for my account using my email. When I log into it it was still free?   Then I subscriped through spotify (at this point I realised I'd be...
• 2015-11-26 10:26:51 AM
• 2015-12-01 11:01:14 PM
• user-removed
• Not applicable
• 874 Views
• 3 replies
• 0 likes
• Subscription

premium

I upgraded to premium on app it didn't work then upgraded on Playstation 4 it worked fine following month I was charged on both sides cancelled on Playstation stayed on premium until next month now that Playstation was cancelled app now says free but...

• fji713
• Newbie
• I upgraded to premium on app it didn't work then upgraded on Playstation 4 it worked fine following month I was charged on both sides cancelled on Playstation stayed on premium until next month now t...
• 2015-11-28 12:47:20 AM
• 2015-12-01 10:45:21 PM
• gnovella16
• Roadie
• 8817 Views
• 1 replies
• 0 likes
• Premium
  Subscription

changed mi country and mi premium account became ftee account

Hi i made my premium account in Spain. This account was payed by a gift card. A while ago i traveled to Ireland and i could perfectly use mi account since today. For first time when i started the app on my android device i had to log in and a message...

• martindavid00c
• Newbie
• Hi i made my premium account in Spain. This account was payed by a gift card. A while ago i traveled to Ireland and i could perfectly use mi account since today. For first time when i started the app...
• 2015-11-28 12:24:22 AM
• 2015-12-01 10:37:57 PM
• gnovella16
• Roadie
• 367 Views
• 1 replies
• 0 likes
• Other
  Premium
  Subscription

Only got my own account and i cant avail of the premium deal

So months back a friend used my card to sign up to spotify premium for him but now i want to sign up and avail of the 3 months for 0.99 but its wont allow me !! what can i do

• soupyryan15
• Casual Listener
• So months back a friend used my card to sign up to spotify premium for him but now i want to sign up and avail of the 3 months for 0.99 but its wont allow me !! what can i do 
• 2015-12-01 4:13:50 PM
• 2015-12-01 10:33:04 PM
• OviiiOne
• Community Legend
• 285 Views
• 5 replies
• 0 likes
• Account
  Premium
  Subscription

Accidentally Subscribed to Spotify Student, still charged but do not have premium?

I went to signup using the student service, only to realize it was for college students only. I am a high school student, so when I went back to signup for the normal $9.99 method, after looking back at my card payment history it shows I was still ch...

• oitseve
• Newbie
• I went to signup using the student service, only to realize it was for college students only. I am a high school student, so when I went back to signup for the normal $9.99 method, after looking back...
• 2015-11-29 6:32:44 PM
• 2015-12-01 10:31:37 PM
• gnovella16
• Roadie
• 262 Views
• 1 replies
• 0 likes
• Account
  Subscription

1 credit cart for 2 account

Can i use 1 credit cart on 2 account? I mean upgrade for premium.

• Besessenheit
• Casual Listener
• Can i use 1 credit cart on 2 account? I mean upgrade for premium.
• 2015-12-01 10:10:47 PM
• 2015-12-01 10:30:18 PM
• Besessenheit
• Casual Listener
• 208 Views
• 1 replies
• 0 likes
• Account
  Premium

Transfer Premium account from Facebook to a new Account

Hi there, i need help. I am automatically subscribed to Premium account from my mobile operator. And I would like to transfer this to my new Spotify account which is free from Facebook. How do I do that? Please help.

• filet0fish
• Newbie
• Hi there,    i need help.    I am automatically subscribed to Premium account from my mobile operator. And I would like to transfer this to my new Spotify account which is fre...
• 2015-11-28 7:52:14 PM
• 2015-12-01 10:17:57 PM
• gnovella16
• Roadie
• 236 Views
• 1 replies
• 0 likes
• Account
  Premium
  Subscription

Newcomers Discount (1₺/3 months) on Spotify Turkey

Hi. There is a discount on Spotify Turkey. But it is for only newcomers: Users who had premium or trial versions can't utilize this discount. But this is very injustice. Please make this campaign for everyone.

• barisbaran
• Casual Listener
• Hi. There is a discount on Spotify Turkey. But it is for only newcomers: Users who had premium or trial versions can't utilize this discount. But this is very injustice. Please make this campaign for...
• 2015-11-28 1:08:45 PM
• 2015-12-01 10:16:18 PM
• gnovella16
• Roadie
• 339 Views
• 1 replies
• 0 likes
• Subscription

move to netherlands. spotify not working

spotify wont let me update my profile to netherlands. I moved from the united kingdom. how do i do this please?

• mantha1984
• Newbie
• spotify wont let me update my profile to netherlands. I moved from the united kingdom. how do i do this please?
• 2015-11-27 11:28:33 PM
• 2015-12-01 10:12:41 PM
• gnovella16
• Roadie
• 407 Views
• 1 replies
• 0 likes
• Account

Old Spotify

I had a Spotify account on my Facebook I deactivated my Facebook and my info my credit card number is on My old Spotify and I can't get inTo it ...I don't wanna cancel my subscription

• Dooneydingle
• Newbie
• I had a Spotify account on my Facebook I deactivated my Facebook and my info my credit card number is on My old Spotify and I can't get inTo it ...I don't wanna cancel my subscription
• 2015-11-27 7:14:28 PM
• 2015-12-01 10:11:23 PM
• gnovella16
• Roadie
• 241 Views
• 1 replies
• 0 likes
• Account

Help - Forgot the password and wrong email

HiI forgot my Password and set a wrong email. Is my account lost now?Or is there another way to change password or email?

• ralp3r
• Newbie
• Hi I forgot my Password and set a wrong email. Is my account lost now? Or is there another way to change password or email?
• 2015-11-27 5:45:00 PM
• 2015-12-01 10:09:14 PM
• gnovella16
• Roadie
• 312 Views
• 1 replies
• 0 likes
• Login