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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
551618 Views
991 replies
115 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
130918 Views
74 replies
12 likes
Buen día, tengo una cuenta premium ligada a facebook con la cuenta hawaiiannails@live.com, esta cuenta me la deshabilitaron y ya no es posible habilitarla por lo cual necesito cancelar la suscripción premiun que tengo, agradezco su apoyo. Gracias
Buen día, tengo una cuenta premium ligada a facebook con la cuenta hawaiiannails@live.com, esta cuenta me la deshabilitaron y ya no es posible habilitarla por lo cual necesito cancelar la suscripción...
Roadie
229 Views
1 replies
0 likes
Just curious, my account was disabled...due to spotify needing updated credit card info. Will I be backcharged for time used after premium free trial over? Like instead of paying $10...will I be charged more than that?
Just curious, my account was disabled...due to spotify needing updated credit card info. Will I be backcharged for time used after premium free trial over? Like instead of paying $10...will I be char...
Roadie
207 Views
1 replies
0 likes
Unfortunately my payment information expired and upon updating it it seems that the unlimited subscription which I´ve had for so many years (since 2011 if I´m not mistaken) is no longer available?!?!?!? What´s the deal with that? I refuse to upgrade ...
Unfortunately my payment information expired and upon updating it it seems that the unlimited subscription which I´ve had for so many years (since 2011 if I´m not mistaken) is no longer available?!?!...
Roadie
214 Views
1 replies
0 likes
After months of Spam email from spotify, the latest got my attention: I would be charged monthly unless I cancelled. Trouble is, I've never registered or used Spotify until after asking a password reset sent to my email. There's a credit card attache...
After months of Spam email from spotify, the latest got my attention: I would be charged monthly unless I cancelled. Trouble is, I've never registered or used Spotify until after asking a password re...
Roadie
196 Views
1 replies
0 likes
Hello, My daughter has Spotify on her tablet. The app has her logged in through Facebook (shows her name and profile picture) but there is no way to access her account to make changes (ex. cancel the Premium subscription) from the app. When she tries...
Hello, My daughter has Spotify on her tablet. The app has her logged in through Facebook (shows her name and profile picture) but there is no way to access her account to make changes ...
Roadie
208 Views
1 replies
0 likes
So I thought my subscription was to be renewed tomorrow and I have no money so unsubscribed. Soon as I realised it had already charged me i figured hey im not eating for two days might as well have some music at least and went to resubscribe but I am...
So I thought my subscription was to be renewed tomorrow and I have no money so unsubscribed. Soon as I realised it had already charged me i figured hey im not eating for two days might as well have s...
Community Legend
224 Views
1 replies
0 likes
Hello, i got spotify premium, and i have followed the instructions on how to change country. I click on update payment information or what ever it says. And then i click on change country, and i select Sweden. After that, all it does is load, nothing...
Hello, i got spotify premium, and i have followed the instructions on how to change country. I click on update payment information or what ever it says. And then i click on change country, and i sele...
Casual Listener
270 Views
3 replies
0 likes
As of 29th of novmeber I cancelled my 2 family member subsription and immediately created a new one for 5 persons. I already did the first payment for the 5 family member subscription 30 euros. I cancelled the 2 member account but nevertheless I stil...
As of 29th of novmeber I cancelled my 2 family member subsription and immediately created a new one for 5 persons. I already did the first payment for the 5 family member subscription 30 euros. I can...
Community Legend
356 Views
1 replies
0 likes
So I ran into this problem today, I currently have 3 computing devices with Spotify (Premium) on them. However, one of these devices have multiple operating systems each with spotify installed, and because I installed Spotify onto my Mac system my La...
So I ran into this problem today, I currently have 3 computing devices with Spotify (Premium) on them. However, one of these devices have multiple operating systems each with spotify installed, and b...
Roadie
328 Views
1 replies
0 likes
Why am I getting absolutely no help from spotify? Quick enough to make mistakes but not helping at all! And yes I have sent countless emails both in reply to one email I received back and also in contact forms but.....nothing! I will be cancelling my...
Why am I getting absolutely no help from spotify? Quick enough to make mistakes but not helping at all! And yes I have sent countless emails both in reply to one email I received back and also in con...
Roadie
489 Views
4 replies
0 likes
Hi, I've been trying to update my credit card details, as my credit card is about to expire. But everytime I click on update details, I get an error message stating, something went wrong.I tried different browsers (chrome, firefox, IE), cleared the c...
Hi, I've been trying to update my credit card details, as my credit card is about to expire. But everytime I click on update details, I get an error message stating, something went wrong. I...
Newbie
299 Views
1 replies
0 likes
Hey, iam from germany and 4 or 5 years ago i subscribed to spotify premium. One year ago i moved to austria and couldnt use spotify because i had no compatible device... Iam still paying the premium every month but iam not Registered as a pemium User...
Hey, iam from germany and 4 or 5 years ago i subscribed to spotify premium. One year ago i moved to austria and couldnt use spotify because i had no compatible device... Iam still paying the premium ...
Community Legend
417 Views
3 replies
0 likes
Hey everyone. Since last friday my account was logged off and I could not log in again. I just don't know why it's happening. I paid PREMIUM for 6 months and can't use it. It's kind weird because I can't login even in the website or try to reset my p...
Hey everyone. Since last friday my account was logged off and I could not log in again. I just don't know why it's happening. I paid PREMIUM for 6 months and can't use it. ...
Casual Listener
247 Views
2 replies
0 likes
Hi, I have paid for premium, and have the confirmation. But premium is not showing up in my account on my mobile phone. Can you help me? Thanks.
Hi, I have paid for premium, and have the confirmation. But premium is not showing up in my account on my mobile phone. Can you help me? Thanks.
Community Legend
364 Views
5 replies
0 likes
So I am considering to buy a spotify gift card to my sister. However, I am almost certain she doesn't have a Paypal account or a credit card for internet payments. You have to enter your credit card information for the free trial - does this account ...
So I am considering to buy a spotify gift card to my sister. However, I am almost certain she doesn't have a Paypal account or a credit card for internet payments. You have to enter your credit card ...
Spotify Star
1302 Views
3 replies
0 likes
When I enter my facebook account details nothing happens and it keeps asking the same information eventhough I accept all the requests spotify asks after the account info is entered (I'm talking about the pop ups that ask for facebook info like frien...
When I enter my facebook account details nothing happens and it keeps asking the same information eventhough I accept all the requests spotify asks after the account info is entered (I'm talking abou...
Spotify Star
558 Views
10 replies
0 likes
I signed up for student premium on Thursday (9/17/15 ) and my account as been charged twice for the student price of $4.99 and once for 9.99 as of today(Monday 9/21/15)
I signed up for student premium on Thursday (9/17/15 ) and my account as been charged twice for the student price of $4.99 and once for 9.99 as of today(Monday 9/21/15)
Newbie
421 Views
3 replies
0 likes
Hi, I have a Family Subscription, but I don't want it anymore and want to go back to the normal Premium Subscription. How do I do? Thank you!
Hi, I have a Family Subscription, but I don't want it anymore and want to go back to the normal Premium Subscription. How do I do? Thank you!
Spotify Star
940 Views
1 replies
0 likes
We have had a single user Spotiy Premium account for around a year now. Having decided to upgrade to a Family account, I am curious to know how my family members can now access the music and playlists that they all created when we had the single user...
We have had a single user Spotiy Premium account for around a year now. Having decided to upgrade to a Family account, I am curious to know how my family members can now access the music and playlist...
Casual Listener
277 Views
2 replies
0 likes
My spotify premium account was working fine until earlier today when it automatically logged me out. I was unable to log back in afterwards, as it said that my username and/or password was incorrect (which I am almost 100% positive that it was not). ...
My spotify premium account was working fine until earlier today when it automatically logged me out. I was unable to log back in afterwards, as it said that my username and/or password was incorrect ...
Casual Listener
958 Views
8 replies
0 likes
