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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 4842 Views
  • 1 replies
  • 9 likes
  • Security
  • 4842 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • placeboinme
  • Newbie
  • 467008 Views
  • 977 replies
  • 111 likes
  • Account
  • 467008 Views
  • 977 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1206202 Views
  • 119 replies
  • 117 likes
  • Account
  • 1206202 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 115862 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 115862 Views
  • 72 replies
  • 12 likes

No tengo Spotify Premium

Ya hice mi pago de suscripción y aún no tengo mi cuenta premium activa.¿Qué pasa?

  • Newbie
  • Ya hice mi pago de suscripción y aún no tengo mi cuenta premium activa. ¿Qué pasa?
  • 165 Views
  • 0 replies
  • 0 likes
  • Premium
    Subscription
  • 165 Views
  • 0 replies
  • 0 likes

Account keeps being hacked

I use facebook to login to my spotify. For awhile it would play music at random.. I would change my password and deal with it, but this past week I noticed all of my playlists had been deleted and a new one had been added.. not by me. I can't reset m...

  • Visitor
  • I use facebook to login to my spotify. For awhile it would play music at random.. I would change my password and deal with it, but this past week I noticed all of my playlists had been deleted&n...
  • Teresa
  • Roadie
  • 882 Views
  • 9 replies
  • 1 likes
  • Account
    Login
    Premium
    Security
  • 882 Views
  • 9 replies
  • 1 likes

Error 410 issues - Cant log in

Hi, my spotify premium account (Username: peakis) isnt working properly. I cant log in to the homepage or do anything with the account at this point.I tried reading in the community but since I cant access my account on the homepage or login via the ...

  • Newbie
  • Hi, my spotify premium account (Username: peakis) isnt working properly.  I cant log in to the homepage or do anything with the account at this point. I tried reading in the community but sinc...
  • 250 Views
  • 0 replies
  • 0 likes
  • Account
    Login
  • 250 Views
  • 0 replies
  • 0 likes

Aspera R68 NEW MOBILE PHONE, Premium.

I have switched from Motorola to Aspera using Android and Spotify doesn't work anything like the documentation says. It only downloads music on my 2 GB internal storage thus jamming the phone for hours; and the app on phone 14gb. It ignores my 32gb M...

  • Casual Listener
  • I have switched from Motorola to Aspera using Android and Spotify doesn't work anything like the documentation says. It only downloads music on my 2 GB internal storage thus jamming the phone for hou...
  • 169 Views
  • 0 replies
  • 0 likes
  • Premium
  • 169 Views
  • 0 replies
  • 0 likes

Disconnecting Spotify from Sonos without access to Sonos

Hey people, i was connecting Spotify with a sonos system 1 year ago. The sonos system is used in the office of my former employer. I'm working no longer there, and I can't disconnect Spotify from Sonos. I tried to login, changed my password and used ...

  • Newbie
  • Hey people,   i was connecting Spotify with a sonos system 1 year ago. The sonos system is used in the office of my former employer. I'm working no longer there, and I can't disconnect Spotify...
  • 254 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
  • 254 Views
  • 0 replies
  • 0 likes

Paid for Premium but only have access to Free

On 4/29/15, my account was charged $10.59 for what I understood to be one month free of premium service. Yesterday, I noticed that Spotify indicated that my premium subscription expired. Now, I am only able to shuffle play and have no offline access,...

  • Newbie
  • On 4/29/15, my account was charged $10.59 for what I understood to be one month free of premium service.  Yesterday, I noticed that Spotify indicated that my premium subscription expired.  ...
  • nessanessie-au
  • Casual Listener
  • 1252 Views
  • 18 replies
  • 2 likes
  • Premium
  • 1252 Views
  • 18 replies
  • 2 likes

ARTIST PROFILE

Hi everyone, I have my album (Aprendiendo a volar) in spotify trough CDbaby.com and they created my artist profile (Flopper). On the other hand, I have my own profile in spotify. Is there any possibility to sign in as the artist?? I would like to fil...

  • Regular
  • Hi everyone,    I have my album (Aprendiendo a volar) in spotify trough CDbaby.com and they created my artist profile (Flopper). On the other hand, I have my own profile in spotify. &nbs...
  • flopper19
  • Regular
  • 299 Views
  • 2 replies
  • 0 likes
  • Login
  • 299 Views
  • 2 replies
  • 0 likes

Canceling my subscription

i have been trying to cancel my subscription for a couple hours now and i'm having trouble. i even scoured the spotify website and found the tutorial on how to cancel a subscription, but when i followed it, spotify just sent me back to the original c...

  • Newbie
  • i have been trying to cancel my subscription for a couple hours now and i'm having trouble. i even scoured the spotify website and found the tutorial on how to cancel a subscription, but when i follo...
  • NightScape
  • Roadie
  • 209 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 209 Views
  • 1 replies
  • 0 likes

I want to deactivate Facebook, but it is how I log in.

I use FB to log in, but want to change to a username and password, I pay for Premium so I dont know how to do it without making a new account..

  • Newbie
  • I use FB to log in, but want to change to a username and password, I pay for Premium so I dont know how to do it without making a new account..
  • 1221685471
  • Newbie
  • 216 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 216 Views
  • 1 replies
  • 0 likes

How to add spotify toolbar (tracks i listen to) right below my facebook profile picture?

Hi I do not want my songs to be visible on my facebook timeline and spam my friends, i just want them to show up on the top left corner of my account like in the image below I connected my spotify account to facebook. But it wont post anything, and w...

  • Newbie
  • Hi   I do not want my songs to be visible on my facebook timeline and spam my friends, i just want them to show up on the top left corner of my account like in the image below   I ...
  • 198 Views
  • 0 replies
  • 0 likes
  • Account
    Other
  • 198 Views
  • 0 replies
  • 0 likes

Recharged after canceled subscription

So i Cancelled my monthly subscription to Spotify a while ago and today i get a charge of $9.99 on my Paypal Account, i would like this fixed, please.Thank you.

  • Newbie
  • So i Cancelled my monthly subscription to Spotify a while ago and today i get a charge of $9.99 on my Paypal Account, i would like this fixed, please. Thank you.
  • LordRollin
  • Community Legend
  • 203 Views
  • 1 replies
  • 0 likes
  • Other
  • 203 Views
  • 1 replies
  • 0 likes

Oops, seems your card or payment provider is having a bad day.

I've tried to renew my premium subscription multiple times on multiple platforms. Windows, Mac, Chrome, Safari... I keep receiving the following message: Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been ch...

  • Casual Listener
  • I've tried to renew my premium subscription multiple times on multiple platforms.   Windows, Mac, Chrome, Safari...   I keep receiving the following message:    Oops, seems...
  • 190 Views
  • 0 replies
  • 0 likes
  • Premium
  • 190 Views
  • 0 replies
  • 0 likes

Suddenly, my credit card is being rejected

I am a Dutch citizen living in Malaysia. I have been subscribing to Spotify ever since december 2013. Now suddenly I received a mail entitled Spotify Payment Failure. I was surprised, because there is nothing wrong with my creditcard. When I tried to...

  • Casual Listener
  • I am a Dutch citizen living in Malaysia. I have been subscribing to Spotify ever since december 2013. Now suddenly I received a mail entitled Spotify Payment Failure. I was surprised, ...
  • kwinegar
  • Newbie
  • 485 Views
  • 3 replies
  • 0 likes
  • Premium
    Subscription
  • 485 Views
  • 3 replies
  • 0 likes

password

Hi I can't log in iv tried and tried, iv reset my password but it keeps advising me that the page has expired.Can some one advise what I need to do to get back in?

  • Newbie
  • Hi I can't log in iv tried and tried, iv reset my password but it keeps advising me that the page has expired. Can some one advise what I need to do to get back in?
  • Nico
  • Community Legend
  • 193 Views
  • 1 replies
  • 0 likes
  • Login
  • 193 Views
  • 1 replies
  • 0 likes

student discount went away after 1 month

I paid for premium student Spotify and had for 1 month. I didn't change the credit card but now I am back to register service. I am a full time student so not sure what happened.

  • Newbie
  • I paid for premium student Spotify and had for 1 month. I didn't change the credit card but now I am back to register service. I am a full time student so not sure what happened.
  • 142 Views
  • 0 replies
  • 0 likes
  • Premium
  • 142 Views
  • 0 replies
  • 0 likes

Rogers Premium Spotify subscription

I signed up for Spotify Premium subsctiption through my Rogers Wireless plan because it is free for 2 years. However I already have an existing Premium Spotify account that I pay for. So I can cancelled my premium account and linked my Rogers acount ...

  • Newbie
  • I signed up for Spotify  Premium subsctiption through my Rogers Wireless plan because it is free for 2 years. However I  already have an existing Premium Spotify account that I pay for. So ...
  • 212 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 212 Views
  • 0 replies
  • 0 likes

I can't get 30-day trial premium via PayPal

Hi. I'm just trying to get 30-day trial premium via my PayPal account, but after checkout, i'm come back into purchase' panel by system. And i have not get premium account. Sorry for my bad english P.S. I have 1$ at PayPal account

  • Newbie
  • Hi. I'm just trying to get 30-day trial premium via my PayPal account, but after checkout, i'm come back into purchase' panel by system. And i have not get premium account. Sorry for my bad english ...
  • Nico
  • Community Legend
  • 357 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 357 Views
  • 1 replies
  • 0 likes

Overcharging

Why does it say on Spotify website it is $9.99 a month.But on the app it says $12.99???

  • Newbie
  • Why does it say on Spotify website it is $9.99 a month. But on the app it says $12.99???
  • 121 Views
  • 0 replies
  • 0 likes
  • Subscription
  • 121 Views
  • 0 replies
  • 0 likes

Help me

I am trying to delete the 30 day trial and it's not letting me I don't wanna get charged

  • Casual Listener
  • I am trying to delete the 30 day trial and it's not letting me I don't wanna get charged
  • Laurenthorne
  • Casual Listener
  • 213 Views
  • 2 replies
  • 0 likes
  • Premium
  • 213 Views
  • 2 replies
  • 0 likes

Family Premium not working

Hello, I've used the family plan for premium, paid for an entire year and it's not working anymore, last night was working perfectly, what happened?

  • Casual Listener
  • Hello, I've used the family plan for premium, paid for an entire year and it's not working anymore, last night was working perfectly, what happened?
  • 169 Views
  • 0 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 169 Views
  • 0 replies
  • 0 likes