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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • mothical
  • Newbie
  • 159244 Views
  • 175 replies
  • 13 likes
  • Account
    Free
  • 159244 Views
  • 175 replies
  • 13 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Regular
  • 10748 Views
  • 4 replies
  • 11 likes
  • Security
  • 10748 Views
  • 4 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • OlehKarasov
  • Casual Listener
  • 509131 Views
  • 985 replies
  • 112 likes
  • Account
  • 509131 Views
  • 985 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 124814 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 124814 Views
  • 74 replies
  • 12 likes

you can not use Spotify more then 14 days in

you can not use Spotify more then 14 days in Another country. But i am in My country and i cant log in at Spotify.

  • Newbie
  • you can not use Spotify more then 14 days in Another country. But i am in My country and i cant log in at Spotify.
  • jean3601
  • Community Legend
  • 381 Views
  • 6 replies
  • 0 likes
  • Account
  • 381 Views
  • 6 replies
  • 0 likes

I can`t use my Spotify

Spotify thinks I'm abroad, but I am not. I can`t change my country either. Someone can help me! When I login in my Spotify on iPhone, it say "you can only use Spotify abroad for 14 days" What`s happening?

  • Newbie
  • Spotify thinks I'm abroad, but I am not. I can`t change my country either. Someone can help me!  When I login in my Spotify on iPhone, it say "you can only use Spotify abroad for 14 days" Wh...
  • brian4lynn
  • Casual Listener
  • 542 Views
  • 3 replies
  • 0 likes
  • 542 Views
  • 3 replies
  • 0 likes

student discount

I already pay for spotify, but is the anyway I can change the plan to get the student discount?

  • Newbie
  • I already pay for spotify, but is the anyway I can change the plan to get the student discount?
  • Tink1502
  • Casual Listener
  • 373 Views
  • 5 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 373 Views
  • 5 replies
  • 0 likes

Getting deployed

Hello everyone. So I'm getting deployed soon and I've been hearing that if you aren't connected to the Internet or able to have service that after 30 days I won't be able to listen to music. I'll be gone for 8 months and Spotify is the only thing I u...

  • Newbie
  • Hello everyone. So I'm getting deployed soon and I've been hearing that if you aren't connected to the Internet or able to have service that after 30 days I won't be able to listen to music. I'll be ...
  • 255 Views
  • 0 replies
  • 0 likes
  • Account
  • 255 Views
  • 0 replies
  • 0 likes

Payments taken without my authorisation

Hello I have now been charged £9.99 two months in a row when i dont even have a premium account. I signed up for a free trial but cancelled my account months ago and yet im still being charged. When i go to my account details on here i can clearly se...

  • Casual Listener
  • Hello   I have now been charged £9.99 two months in a row when i dont even have a premium account. I signed up for a free trial but cancelled my account months ago and yet im still being cha...
  • Mans550
  • Newbie
  • 445 Views
  • 6 replies
  • 0 likes
  • 445 Views
  • 6 replies
  • 0 likes

Premium

I pay monthly for premium and at first it was working great!! The monthly cost is taken out of my bank account every month saying from iTunes!! When I go to my Spotify app it is saying the I do not have the premium package that I have to the free sub...

  • Newbie
  • I pay monthly for premium and at first it was working great!! The monthly cost is taken out of my bank account every month saying from iTunes!! When I go to my Spotify app it is saying the I do not h...
  • 150 Views
  • 0 replies
  • 0 likes
  • Premium
  • 150 Views
  • 0 replies
  • 0 likes

Vodafone trial

How do i make sure that my vodafone subscription is active so i don't get charged

  • Newbie
  • How do i make sure that my vodafone subscription is active so i don't get charged
  • 150 Views
  • 0 replies
  • 0 likes
  • Subscription
  • 150 Views
  • 0 replies
  • 0 likes

Incorrect numbers of following on account

I have incorrect number of following on my account.The numbers show that I have 3 followings, but I actually am following only 2 profiles.This is not an issue with PC, Mac, or iOS app. It is an issue with Spotify itself. I contacted multiple times wi...

  • Visitor
  • I have incorrect number of following on my account. The numbers show that I have 3 followings, but I actually am following only 2 profiles. This is not an issue with PC, Mac, or iOS app. It is...
  • 369 Views
  • 0 replies
  • 3 likes
  • Account
  • 369 Views
  • 0 replies
  • 3 likes

Rogers Deal - sharing plan

I have been a premium Spotify member for over a year now but I'm unhappy. I like the sharing plan that lets others using Spotify at the same time as me. I'm knowing there are offering this to Rogers customers and iTunes has a similar sharing feature....

  • Casual Listener
  • I have been a premium Spotify member for over a year now but I'm unhappy.    I like the sharing plan that lets others using Spotify at the same time as me. I'm knowing there are offering ...
  • Laurenschmidt41
  • Newbie
  • 524 Views
  • 5 replies
  • 0 likes
  • Subscription
  • 524 Views
  • 5 replies
  • 0 likes

HELP- SET DEVICE PASSWORD

I've been trying to set a password for my account for hours now but no email is sent to my inbox?? Also my spotify is linked to my Facebook account but I don't want to use my facebook to log in to my sporify anymore. Instead I would like to use my us...

  • Regular
  • I've been trying to set a password for my account for hours now but no email is sent to my inbox?? Also my spotify is linked to my Facebook account but I don't want to use my facebook to log in to my...
  • 1252900119
  • Newbie
  • 1049 Views
  • 8 replies
  • 0 likes
  • Account
    Free
    Login
  • 1049 Views
  • 8 replies
  • 0 likes

Debit card won't be accepted.

I have recently changed my card (As in i got another one when the old one expired) and I want to pay for spotify unlimited which I have been using for over a year on my previous card. But all I get is this message..."Sorry, we couldn't process your o...

  • Newbie
  • I have recently changed my card (As in i got another one when the old one expired) and I want to pay for spotify unlimited which I have been using for over a year on my previous card. But all I get i...
  • falsetti44
  • Newbie
  • 5628 Views
  • 7 replies
  • 0 likes
  • Unlimited
  • 5628 Views
  • 7 replies
  • 0 likes

Mix of the Week contains national socialist musik

My this weeks mix of the week playlist contained a song from the national socialist black metal band Nokturnal Mortum (see https://de.wikipedia.org/wiki/Nokturnal_Mortum for further information on them). I always liked the feature of getting a person...

  • Newbie
  • My this weeks mix of the week playlist contained a song from the national socialist black metal band Nokturnal Mortum (see https://de.wikipedia.org/wiki/Nokturnal_Mortum for further information on th...
  • 204 Views
  • 0 replies
  • 1 likes
  • Other
    Premium
  • 204 Views
  • 0 replies
  • 1 likes

Multi devices

Hi, I have 2 I phones and a laptop. I'm a premium user so can I have my spotify on all devices?

  • Casual Listener
  • Hi, I have 2 I phones and a laptop. I'm a premium user so can I have my spotify on all devices?
  • Nico
  • Community Legend
  • 297 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Premium
  • 297 Views
  • 3 replies
  • 0 likes

spotify family

I want to add my 2 dauters to my family account, but Spotify say that they are to young, what can I do...

  • Casual Listener
  • I want to add my 2 dauters to my family account, but Spotify say that they are to young, what can I do...
  • Kubemad
  • Casual Listener
  • 155 Views
  • 1 replies
  • 0 likes
  • Account
  • 155 Views
  • 1 replies
  • 0 likes

Customer Services

Hi, Can anyone point me in the direction of the Customer service team. I am being charged 2 x per month and have been for over a year and want to speak to someone to resolve this matter. Having looked on the internet it seems to be a fairly common oc...

  • Casual Listener
  • Hi,   Can anyone point me in the direction of the Customer service team.  I am being charged 2 x per month and have been for over a year and want to speak to someone to resolve this matte...
  • chrisutley
  • Casual Listener
  • 248 Views
  • 3 replies
  • 0 likes
  • Premium
  • 248 Views
  • 3 replies
  • 0 likes

Problem Marantz doesn't want to Login into Spotify

Hi,I got Spotify Premium Account and up to now my Marantz logged into Spotify without any problems, now it says that something went wrong login into Spotify. Tried to login a few time, but doesn't work.Can someone help please. ThanksF.

  • Newbie
  • Hi, I got Spotify Premium Account and up to now my Marantz logged into Spotify without any problems, now it says that something went wrong login into Spotify. Tried to login a few time, but doesn't ...
  • 201 Views
  • 0 replies
  • 0 likes
  • Login
  • 201 Views
  • 0 replies
  • 0 likes

Facebook account deactivated but still being charged for premium

Please help. Saw my bank statement saying I was still being charged for a premium account for my deactivated account from facebook

  • Newbie
  • Please help. Saw my bank statement saying I was still being charged for a premium account for my deactivated account from facebook
  • Ox1
  • Roadie
  • 175 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 175 Views
  • 1 replies
  • 0 likes

Lost playlists when changing country setting

Hi, I set up my Spotify account in the UK and just moved back to Australia so changed my country settings. This worked fine, except now my playlist is gone! I'm a bit sad about it as it was a whole collection of travel memories which I could never be...

  • Visitor
  • Hi, I set up my Spotify account in the UK and just moved back to Australia so changed my country settings. This worked fine, except now my playlist is gone! I'm a bit sad about it as it was a whole c...
  • 1179032001
  • Newbie
  • 2153 Views
  • 2 replies
  • 0 likes
  • 2153 Views
  • 2 replies
  • 0 likes

Subscription Termination

I have a two years subscription in Canada to use Spoitfy from my service provider, Rogers. I have signed up for it and it appears to be active on their account. However, my paid subscription from the company has not reflected in my account. Spotify h...

  • Visitor
  • I have a two years subscription in Canada to use Spoitfy from my service provider, Rogers. I have signed up for it and it appears to be active on their account. However, my paid subscription from the...
  • 197 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Subscription
    Unlimited
  • 197 Views
  • 0 replies
  • 0 likes

java script

bonjour je veux m'abonner mais ils me dises a chaque fois que mon java script et desactiver pour valider la commande faut qu'il soit activé mais il est bien activer je comprend pas comment faire je suis perdue .merci de votre aide

  • Newbie
  • bonjour je veux m'abonner mais ils me dises a chaque fois que mon java script  et desactiver pour valider la commande faut qu'il soit activé  mais il est bien activer je comprend pas commen...
  • blacksheep005
  • Newbie
  • 492 Views
  • 1 replies
  • 2 likes
  • 492 Views
  • 1 replies
  • 2 likes