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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1673 Views
  • 0 replies
  • 7 likes
  • Security
  • 1673 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 446410 Views
  • 970 replies
  • 108 likes
  • Account
  • 446410 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1199248 Views
  • 119 replies
  • 116 likes
  • Account
  • 1199248 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 108457 Views
  • 72 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108457 Views
  • 72 replies
  • 11 likes

Can someone from Spotify please tell me how to delete an "extra" account I mistakenly opened?

HI there I had a phone change today. For some reason I had trouble logging onto my existing Spotify. I called the Telco company and they said I would need to start a new Spotify account. Which I now find is not true and am happy to say I have my old ...

  • Newbie
  • HI there   I had a phone change today. For some reason I had trouble logging onto my existing Spotify. I called the Telco company and they said I would need to start a new Spotify account. Whi...
  • 128 Views
  • 0 replies
  • 0 likes
  • Account
  • 128 Views
  • 0 replies
  • 0 likes

Immediatly cancel account

Hey, Is there any possibility to immediatly cancel my premium subscription? I already paid for 30 days, but I want to use an partner offer for my account - this partner offer (telekom) needs to connect to an account without active premium subscriptio...

  • Casual Listener
  • Hey,   Is there any possibility to immediatly cancel my premium subscription?  I already paid for 30 days, but I want to use an partner offer for my account - this partner offer (telekom...
  • 176 Views
  • 0 replies
  • 1 likes
  • Account
    Subscription
  • 176 Views
  • 0 replies
  • 1 likes

Cannot raise a response from Spoitfy

My account has been re-set, I am still being billed for Premium which I have had for 2 years, I cannot get into my original account to delete the credit card and add it to the new account I have been forced to create (loosing all playlists etc), not ...

  • Newbie
  • My account has been re-set, I am still being billed for Premium which I have had for 2 years, I cannot get into my original account to delete the credit card and add it to the new account I have been...
  • Pete
  • Roadie
  • 181 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 181 Views
  • 2 replies
  • 0 likes

I am not able to download playlist on my iPhone.

I am unable to download playlist so I can listen offline. I have checked my subscription which is premium. I am trying to download while connected to wifi and have checked all my settings.

  • Newbie
  • I am unable to download playlist so I can listen offline. I have checked my subscription which is premium. I am trying to download while connected to wifi and have checked all my settings.
  • 157 Views
  • 0 replies
  • 0 likes
  • Premium
  • 157 Views
  • 0 replies
  • 0 likes

Double charge on my debit card

Just checked my bank account and I have been charged twice on my account. Once for $9.99 and once for $4.99. On the same day. Would like my money refunded back to me for one or the other.

  • Newbie
  • Just checked my bank account and I have been charged twice on my account. Once for $9.99 and once for $4.99. On the same day. Would like my money refunded back to me for one or the other.
  • 173 Views
  • 0 replies
  • 0 likes
  • Account
    Subscription
  • 173 Views
  • 0 replies
  • 0 likes

Solved!! I am a free member so why did i get charged $119.88 seven times in one day?

Was going through my visa bill and noticed that it was higher than normal for my monthly usage. Attached is a screenshot of my bill. Can anyone, tell me what in the world this is? I did not subscribe to anything. I was under the impression spotify is...

  • Casual Listener
  • Was going through my visa bill and noticed that it was higher than normal for my monthly usage. Attached is a screenshot of my bill.   Can anyone, tell me what in the world this is? I did not ...
  • davidli17
  • Casual Listener
  • 403 Views
  • 2 replies
  • 0 likes
  • Account
  • 403 Views
  • 2 replies
  • 0 likes

Reset music

I would like my account reset of its music please.

  • Newbie
  • I would like my account reset of its music please.
  • 177 Views
  • 0 replies
  • 0 likes
  • Premium
  • 177 Views
  • 0 replies
  • 0 likes

Credit card not working with my acoount.

Hello everyone, I'm from Turkey and we hav only method for bur premium. Credit card. There is no paypal or gift card. I have a problem many have has. “Oops, seems your card or payment provider is having a bad day" I have valid credit card but I canno...

  • Regular
  • Hello everyone,   I'm from Turkey and we hav only method for bur premium. Credit card. There is no paypal or gift card. I have a problem many have has. “Oops, seems your card or payment provid...
  • 1225030332
  • Newbie
  • 978 Views
  • 13 replies
  • 0 likes
  • Account
    Free
    Premium
  • 978 Views
  • 13 replies
  • 0 likes

paysafecard offline songs

Hey there I have a question and I and hope you can can help me. If I purchase a spotify premium membership with paysafecard for a month and I download songs, will they still be available if the premium membership is over after a month and i'll purcha...

  • Newbie
  • Hey there I have a question and I and hope you can can help me. If I purchase a spotify premium membership with paysafecard for a month and I download songs, will they still be available if the premi...
  • 220 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
  • 220 Views
  • 0 replies
  • 0 likes

Service is temporarily unavailable

When trying to log in, spotify says that "service is temporarily unavailable, pleas try again later". I have tryed again later but i still can't log in.

  • Newbie
  • When trying to log in, spotify says that "service is temporarily unavailable, pleas try again later". I have tryed again later but i still can't log in. 
  • madmonkey23
  • Roadie
  • 440 Views
  • 1 replies
  • 0 likes
  • Login
  • 440 Views
  • 1 replies
  • 0 likes

How do i stop them from billing me for spotify

I cant find where do i stop subscription from spotify

  • Newbie
  • I cant find where do i stop subscription from spotify
  • Nico
  • Community Legend
  • 367 Views
  • 1 replies
  • 0 likes
  • 367 Views
  • 1 replies
  • 0 likes

Albums missing

From inflames and Hawthorne heights. Noticed when Niki fm saying sorry a lot of older Hawthorne heights songs are missing. Same with older in flames material. What's up?!

  • Newbie
  • From inflames and Hawthorne heights. Noticed when Niki fm saying sorry a lot of older Hawthorne heights songs are missing. Same with older in flames material. What's up?!
  • Nico
  • Community Legend
  • 236 Views
  • 1 replies
  • 0 likes
  • Other
  • 236 Views
  • 1 replies
  • 0 likes

Solved!! Can I get a refund for this month?

Hey so this isn't me being mad at Spotify or anything. I'm a happy customer. Just asking if this is possible in any way. So I uninstalled Spotify a month ago (early October) because my phone space was getting very small. I also started an experiment ...

  • Newbie
  • Hey so this isn't me being mad at Spotify or anything. I'm a happy customer. Just asking if this is possible in any way.   So I uninstalled Spotify a month ago (early October) because my phone...
  • KatesHere
  • Community Legend
  • 368 Views
  • 1 replies
  • 0 likes
  • Premium
  • 368 Views
  • 1 replies
  • 0 likes

Unlink Facebook?

I want to deactivate my Facebook but if I do I won't be able to sign into Spotify ...is there a way I can unlink my Facebook so I can use Spotify alone?

  • Newbie
  • I want to deactivate my Facebook but if I do I won't be able to sign into Spotify ...is there a way I can unlink my Facebook so I can use Spotify alone?
  • Ingru
  • Newbie
  • 178 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 178 Views
  • 1 replies
  • 0 likes

Help

Plz cancel my service, I pay for my son's also on his phone keep his, Dalton Mcneely, please don't bill till 4 th every month. If u can't do that then cancel both

  • Newbie
  • Plz cancel my service, I pay for my son's also on his phone keep his, Dalton Mcneely, please don't bill till 4 th every month. If u can't do that then cancel both
  • KatesHere
  • Community Legend
  • 197 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 197 Views
  • 1 replies
  • 0 likes

Help with a password

Hey! My friend has a problem with his password, he entered incorrectly his password when it was registering, and he asked for a new password by mail and it has not arrived yet. His mail is: ***@*** (edited for security). It isnt in the spam box. Than...

  • Casual Listener
  • Hey! My friend has a problem with his password, he entered incorrectly his password when it was registering, and he asked for a new password by mail and it has not arrived yet. His mail is: ***@***...
  • KatesHere
  • Community Legend
  • 256 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 256 Views
  • 1 replies
  • 0 likes

My already existing spotify account wont sync with my Facebook account

Hi I already have a spotify account, but i cant register my correct email because of my facebookaccount.How ca i solve this?

  • Newbie
  • Hi   I already have a spotify account, but i cant register my correct email because of my facebookaccount. How ca i solve this?
  • romibiel
  • Newbie
  • 2452 Views
  • 3 replies
  • 1 likes
  • 2452 Views
  • 3 replies
  • 1 likes

Spotify wont play songs

Hi, i used to have no issues but today my first has turned up, i have a decent soundboard on my mobo, and i instaled gigabytes own software to get surround working. Now it plays al fine on anything, but spotify have a total hickup after i whent to fu...

  • Newbie
  • Hi, i used to have no issues but today my first has turned up, i have a decent soundboard on my mobo, and i instaled gigabytes own software to get surround working. Now it plays al fine on anything, ...
  • sinapetersen
  • Gig Goer
  • 531 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 531 Views
  • 1 replies
  • 0 likes

Unable to cancel Premium subscription

I have tried numerous times on different devices to cancel my premium spotofy subscription. Every time I go theough their ridiculously long cancellation process with multiple "Are you sure?" questions I get told by the Spotify site that I have entere...

  • Casual Listener
  • I have tried numerous times on different devices to cancel my premium spotofy subscription. Every time I go theough their ridiculously long cancellation process with multiple "Are you sure?" question...
  • diacris9875
  • Casual Listener
  • 370 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 370 Views
  • 3 replies
  • 0 likes

Solved!! A band has disapeared

Hi, musics from the band "Black Tongue" are not available anymore, is my spotify bugging ?

  • Casual Listener
  • Hi,  musics from the band "Black Tongue" are not available anymore, is my spotify bugging ?
  • sinapetersen
  • Gig Goer
  • 430 Views
  • 3 replies
  • 0 likes
  • Other
  • 430 Views
  • 3 replies
  • 0 likes