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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 477 Views
  • 0 replies
  • 7 likes
  • Security
  • 477 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Faithless2o
  • Regular
  • 441242 Views
  • 968 replies
  • 108 likes
  • Account
  • 441242 Views
  • 968 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1196138 Views
  • 119 replies
  • 116 likes
  • Account
  • 1196138 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 107122 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 107122 Views
  • 70 replies
  • 11 likes

Solved!! Cant Unsubscribe

Hey Im trying to cancel my premium membership and everytime I try it says oops something went wrong. I need someone to cancel it for me since the website wont work. I'll check back here for instructions on how to cancel my subscription a different wa...

  • Casual Listener
  • Hey Im trying to cancel my premium membership and everytime I try it says oops something went wrong. I need someone to cancel it for me since the website wont work. I'll check back here for instructi...
  • Kaltenberg91
  • Casual Listener
  • 1173 Views
  • 3 replies
  • 0 likes
  • Premium
    Subscription
  • 1173 Views
  • 3 replies
  • 0 likes

Changing Facebook account

Is it possible to change Facebook account that I'm using on my Spotify? 

  • Visitor
  • Is it possible to change Facebook account that I'm using on my Spotify? 
  • user-removed
  • Not applicable
  • 161 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Security
  • 161 Views
  • 2 replies
  • 0 likes

Solved!! Need help changing country

Hello everyone. It has been awhile since I logged into Spotify. In the time between when I last used the account and now, I have moved from the US to Norway. I live with my girlfriend here, and she created a family account for us and invited me to jo...

  • Casual Listener
  • Hello everyone.   It has been awhile since I logged into Spotify.  In the time between when I last used the account and now, I have moved from the US to Norway.  I live with my girlf...
  • Taylor
  • Community Legend
  • 348 Views
  • 5 replies
  • 0 likes
  • Account
  • 348 Views
  • 5 replies
  • 0 likes

Got premium and suddenly i cant login

Cant login. My password wonm't work. The weirdest thing is that my username is used but my email address now says its not registered to any account. Ofc, it won't send any email to reset the password. Did my acc (and therefore my email) get stolen?

  • Visitor
  • Cant login. My password wonm't work. The weirdest thing is that my username is used but my email address now says its not registered to any account. Ofc, it won't send any email to reset the password...
  • user-removed
  • Not applicable
  • 210 Views
  • 5 replies
  • 0 likes
  • Login
  • 210 Views
  • 5 replies
  • 0 likes

Can't access my premium content

Hi I've recently finished the 7 day trial and in that time I signed up for and paid for premium but this morning it won't let me access premium it just says I need to get premium which as mentioned above (204095680121)I've tried to reinstall it and l...

  • Newbie
  • Hi I've recently finished the 7 day trial and in that time I signed up for and paid for premium but this morning it won't let me access premium it just says I need to get premium which as mentioned a...
  • user-removed
  • Not applicable
  • 175 Views
  • 2 replies
  • 0 likes
  • Premium
  • 175 Views
  • 2 replies
  • 0 likes

My girlfriend has managed to link her facebook to my spotify account....

Hi, So recently I was logged out of all my devices. I thought nothing of it at the time but when I've logged back in it now appears that my girlfriend has managed to link her facebook to my account... I've tried clicking disconnect from facebook and ...

  • Newbie
  • Hi,   So recently I was logged out of all my devices. I thought nothing of it at the time but when I've logged back in it now appears that my girlfriend has managed to link her facebook to my ...
  • user-removed
  • Not applicable
  • 461 Views
  • 1 replies
  • 1 likes
  • Account
  • 461 Views
  • 1 replies
  • 1 likes

1 account 2 charges

So...I wanted to play 4 devices offline. I tried to add another Premium Accoun t($12.99 after "Free Month"). Instead, I now have the same account and I am being charged $9.99 for the original account and $12.99 for the "new" one. I cannot even find t...

  • Casual Listener
  • So... I wanted to play 4 devices offline. I tried to add another Premium Accoun t($12.99 after "Free Month").  Instead, I now have the same account and I am being charged $9.99 for the original...
  • user-removed
  • Not applicable
  • 194 Views
  • 1 replies
  • 0 likes
  • Premium
  • 194 Views
  • 1 replies
  • 0 likes

error code 410 - possibly account has been hacked - No response from Spotify!!!

Hi There,I recently discovered on Monday 28th that i couldn't access Spotify and when i logged in i was getting error code 410. I followed the online instructions on how to reset your password but i didn't receive any emails to my regsisted email acc...

  • Newbie
  • Hi There, I recently discovered on Monday 28th that i couldn't access Spotify and when i logged in i was getting error code 410. I followed the online instructions on how to reset your password bu...
  • MikeBen
  • Regular
  • 307 Views
  • 3 replies
  • 0 likes
  • 307 Views
  • 3 replies
  • 0 likes

Solved!! Badge Spam

Just received a bunch of emails telling me that I've been awarded badges for being here 2 years, 1 month, 1 week, etc. Bug in your system?

spotify.png
  • Casual Listener
  • Just received a bunch of emails telling me that I've been awarded badges for being here 2 years, 1 month, 1 week, etc.   Bug in your system?  
  • aekiameh
  • Gig Goer
  • 3501 Views
  • 19 replies
  • 3 likes
  • Account
  • 3501 Views
  • 19 replies
  • 3 likes

How to delete account?

Hi. How to delete my account?

  • Newbie
  • Hi. How to delete my account?
  • Pete
  • Roadie
  • 426 Views
  • 5 replies
  • 0 likes
  • Account
  • 426 Views
  • 5 replies
  • 0 likes

Spotify premium

I had purchase spotify premium when I was a sprint customer. I than had drop the wireless sprint service. By doing so. They stop my spotify premium. As a paying customer I should be entitled to my spotify service.

  • Casual Listener
  • I had purchase spotify premium when I was a sprint customer. I than had drop the wireless sprint service. By doing so. They stop my spotify premium. As a paying customer I should be entitled to my sp...
  • MattSuda
  • Spotify Star
  • 197 Views
  • 1 replies
  • 0 likes
  • Account
  • 197 Views
  • 1 replies
  • 0 likes

Solved!! Diffrence between premium computer and premium smartphone

Hi, This morning, I subscribed to Spotify Premium (from France) with my Smartphone and consequently I paid 12.99€ per month, with a trial period of 7 days.Then, I connected my account on my computer and I saw that it's only 9.99€ per month, with a tr...

  • Casual Listener
  • Hi,   This morning, I subscribed to Spotify Premium (from France) with my Smartphone and consequently I paid 12.99€ per month, with a trial period of 7 days. Then, I connected my account on m...
  • MattSuda
  • Spotify Star
  • 2461 Views
  • 5 replies
  • 0 likes
  • Premium
  • 2461 Views
  • 5 replies
  • 0 likes

family subscription

Just upgrade to family plan and still only one can listen at a time. If both are on one gets booted off. How do we both listen at the same time like your suppose to?

  • Casual Listener
  • Just upgrade to family plan and still only one can listen at a time. If both are on one gets booted off. How do we both listen at the same time like your suppose to?
  • MattSuda
  • Spotify Star
  • 188 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 188 Views
  • 3 replies
  • 0 likes

Can't login

Hi,I'm using an Android phone. I have a UK subscription to Spotify premium, but I'm currently travelling in South Africa.As from last week I can no longer log in on either my phone or desktop.I use a Facebook login.On Android it just says 'Logging in...

  • Regular
  • Hi, I'm using an Android phone. I have a UK subscription to Spotify premium, but I'm currently travelling in South Africa. As from last week I can no longer log in on either my phone or desktop. ...
  • MattSuda
  • Spotify Star
  • 257 Views
  • 1 replies
  • 0 likes
  • Login
  • 257 Views
  • 1 replies
  • 0 likes

premium membership

Can somebody tell me why Spotify cancelled my premium membership? I did not request for it and I am a little bit pissed off that you did without any warning. I am also annoyed that after I sent you a email to ask about this you told me to come back t...

  • Casual Listener
  • Can somebody tell me why Spotify cancelled my premium membership? I did not request for it and I am a little bit pissed off that you did without any warning.  I am also annoyed that after I sen...
  • MattSuda
  • Spotify Star
  • 243 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 243 Views
  • 2 replies
  • 0 likes

Transitioning to Family Plan

I was wondering if anyone could answer a question I was having regarding transitioning to a Family Plan. Currently my wife and I both pay for our own Premium Subscriptions at $9.99/account. I would like to end up with us paying $15/month on a single ...

  • Newbie
  • I was wondering if anyone could answer a question I was having regarding transitioning to a Family Plan.  Currently my wife and I both pay for our own Premium Subscriptions at $9.99/account. &nb...
  • MattSuda
  • Spotify Star
  • 525 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 525 Views
  • 2 replies
  • 0 likes

Spotify has been paused because your account is being used somewhere else

Hi I have premium family plan and I have a problem with Spotify app for Mac 1.0.1.1060.gc75ebdfd I tried to Sign out everywhere here https://www.spotify.com/us/account/overview/, doesn't work I also read here and here here, but still th same. I'm for...

  • Newbie
  • Hi   I have premium family plan and I have a problem with Spotify app for Mac 1.0.1.1060.gc75ebdfd   I tried to Sign out everywhere here https://www.spotify.com/us/a...
  • MattSuda
  • Spotify Star
  • 610 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 610 Views
  • 3 replies
  • 0 likes

quiero tener mi cuenta vinculada a mi correo electrónico y no iniciar con Facebook

necesito poder iniciar mi cuenta con mi correo electronico y no con mi cuenta de facebook. estoy desvinculando todo de mi facebook y creo que poder tener spotify vinculado a mi correo electronico es mas seguro. y no quiero perder mis playlists creand...

  • Newbie
  • necesito poder iniciar mi cuenta con mi correo electronico y no con mi cuenta de facebook. estoy desvinculando todo de mi facebook y creo que poder tener spotify vinculado a mi correo electronico es ...
  • MattSuda
  • Spotify Star
  • 301 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 301 Views
  • 1 replies
  • 0 likes

Solved!! How to purchase for 2x 12 Month Family Subscriptions

Hi everyone, We'd like to purchase two 12 month subscriptions for Spotify under the Family Subscription. I understand that you can upgrade to a family plan and benefit from a 50% discount on subsequent licenses below: https://www.spotify.com/au/famil...

  • Newbie
  • Hi everyone,   We'd like to purchase two 12 month subscriptions for Spotify under the Family Subscription.   I understand that you can upgrade to a family plan and benefit from a 50% di...
  • MattSuda
  • Spotify Star
  • 305 Views
  • 1 replies
  • 0 likes
  • Account
  • 305 Views
  • 1 replies
  • 0 likes