Can't change country (Spotify Free)

I had spotify back home in the UK and have since moved to Australia. I started a free premium trial when I got here and before the trial ended, I updated my card details with my Australian bank card and selected ok when I got the message that this wo...

• HollieL89
• Newbie
• I had spotify back home in the UK and have since moved to Australia. I started a free premium trial when I got here and before the trial ended, I updated my card details with my Australian bank ...
• 2015-03-20 8:02:27 AM
• 2015-03-20 10:16:59 AM
• MattSuda
• Spotify Star
• 364 Views
• 1 replies
• 0 likes
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How do I close my Spotify Premium?

• zupaspala
• Newbie
• 2015-03-20 8:46:40 AM
• 2015-03-20 10:10:48 AM
• MattSuda
• Spotify Star
• 167 Views
• 1 replies
• 0 likes

Recent data update with phone network - lose premium spotify

Hello, I have recently upgraded my data allowance on phone contract, but since doing so I have lost my spotify premium which came with my Vodafone package and only get optic to "upgrade" or "shuffle page". Help please?

• PiesyBoy
• Newbie
• Hello, I have recently upgraded my data allowance on phone contract, but since doing so I have lost my spotify premium which came with my Vodafone package and only get optic to "upgrade" or "shuffle ...
• 2015-03-20 9:11:12 AM
• 2015-03-20 10:10:23 AM
• MattSuda
• Spotify Star
• 175 Views
• 1 replies
• 0 likes
• Account
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Wrong account at log in.

I'em SO tired of watching my friends face and name, when i log in on Spotify, and i feel like i've been trying everything without result.-I've tried to disconnect to facebook & connect again.-I've tried to disconnect from all users. And my friend doe...

• DJnumber1
• Newbie
• I'em SO tired of watching my friends face and name, when i log in on Spotify, and i feel like i've been trying everything without result. -I've tried to disconnect to facebook & connect aga...
• 2015-03-20 9:32:57 AM
• 2015-03-20 10:08:33 AM
• MattSuda
• Spotify Star
• 170 Views
• 1 replies
• 1 likes
• Account
  Login

Change of connection method

Hi, Now I'm connected through Facebook and I'm a premium member. But I don't want to connected through Facebook anymore. How can I connect my membership through an e-mail account and keep my premium membership going?

• user-removed
• Visitor
• Hi, Now I'm connected through Facebook and I'm a premium member. But I don't want to connected through Facebook anymore. How can I connect my membership through an e-mail account and keep m...
• 2015-03-20 9:35:12 AM
• 2015-03-20 10:07:23 AM
• MattSuda
• Spotify Star
• 367 Views
• 1 replies
• 0 likes
• Premium

Hello Guys, I Forgot my password but I'm still paying 9.99£ pm

Hello guys.I've a big problem with my spotify account.. I'm still paying 9.99£ pm but I'm not using spotify from long time.the problem is that I forgot my password, but I can give to you my bank account details to check and fix this problem.thank you...

• MassiSardoGrill
• Newbie
• Hello guys. I've a big problem with my spotify account.. I'm still paying 9.99£ pm but I'm not using spotify from long time. the problem is that I forgot my password, but I can give to you my bank ...
• 2015-03-20 3:37:02 AM
• 2015-03-20 3:41:49 AM
• MattSuda
• Spotify Star
• 251 Views
• 1 replies
• 0 likes

account location

Spotify wont let me change my accounts location with updating my payment options. i cant update them because there are none and there is no visible way of adding them. how can i change my location? i tried using the contact form but they sent an emai...

• 117848185
• Newbie
• Spotify wont let me change my accounts location with updating my payment options. i cant update them because there are none and there is no visible way of adding them. how can i change my location? i...
• 2015-03-19 2:27:57 PM
• 2015-03-20 3:38:56 AM
• MattSuda
• Spotify Star
• 139 Views
• 1 replies
• 0 likes
• Account

profile picture

I signed in through face book one time. once. and by doing so, spotify used my facebook picture as a profile puicture. I quicky disconnected from facebook. I disconnected through spotify, and I went into facebook and disabled the app through there to...

• bkfahque
• Newbie
• I signed in through face book one time.  once.  and by doing so, spotify used my facebook picture as a profile puicture.  I quicky disconnected from facebook.  I disconnected thro...
• 2015-03-19 4:07:25 PM
• 2015-03-20 3:32:46 AM
• MattSuda
• Spotify Star
• 278 Views
• 1 replies
• 0 likes
• Account
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  Security

Steps to enroll for student discount are not appearing.

I am trying to enroll for the U.S student discount for premium but as soon as I click on the $4.99 to get premium it just takes me back to my account and won't let me subscribe. I have tried logging out and starting from zero but it does not work. An...

• xcommando
• Newbie
• I am trying to enroll for the U.S student discount for premium but as soon as I click on the $4.99 to get premium it just takes me back to my account and won't let me subscribe. I have tried logging ...
• 2015-03-20 1:48:28 AM
• 2015-03-20 3:08:42 AM
• Qpix
• Newbie
• 230 Views
• 2 replies
• 0 likes
• Subscription

Can't change my credit card

My credit card was stolen, so I'm trying to link Spotify to another one. However, the field to enter the number isn't working. There's no way to type in it.

• PJS21
• Newbie
• My credit card was stolen, so I'm trying to link Spotify to another one. However, the field to enter the number isn't working. There's no way to type in it. 
• 2015-03-19 9:53:31 PM
• 2015-03-20 2:23:42 AM
• MattSuda
• Spotify Star
• 166 Views
• 1 replies
• 0 likes
• Account
  Subscription

Premium free trial

Today I signed up to the 30day free trial. It didn't require me to fill out any payment details for when the trial ends. I don't mind paying for spotify when this trial ends but I would like to be in control of how they are gonna take my money. Can a...

• user-removed
• Visitor
• Today I signed up to the 30day free trial. It didn't require me to fill out any payment details for when the trial ends. I don't mind paying for spotify when this trial ends but I would like to be in...
• 2015-03-19 8:28:58 PM
• 2015-03-20 2:07:45 AM
• MattSuda
• Spotify Star
• 147 Views
• 1 replies
• 0 likes

Just charged for a month at the same time as unsubscribing

Who do i contact to get this charge taken off? I don't want to pay for a month that I won't be using due to unsubscribing from spotify premium.

• user-removed
• Visitor
• Who do i contact to get this charge taken off? I don't want to pay for a month that I won't be using due to unsubscribing from spotify premium.
• 2015-03-19 6:14:07 PM
• 2015-03-20 2:02:21 AM
• MattSuda
• Spotify Star
• 143 Views
• 2 replies
• 0 likes
• Account
  Subscription

Spotify premium

I logged in from my facebook account and tried a three months free premium subscription, which expires in a week. I study at a University currently, in United States but the premium rate shown to me is $9 instead of $5. What should be done?

• amol23
• Newbie
• I logged in from my facebook account and tried a three months free premium subscription, which expires in a week. I study at a University currently, in United States but the premium rate shown to me ...
• 2015-03-19 8:21:09 PM
• 2015-03-20 1:50:48 AM
• MattSuda
• Spotify Star
• 204 Views
• 1 replies
• 0 likes
• Account
  Premium
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Student discount logged me into my old facebook account!!

Hi, So I just purchased premium and while going through unidays and into payment, it changed my log in to my old facebook without any notification! Canceled said subscribtion and now cannot use my unidays because of this mistake from this website! Ca...

• LollymadhatterH
• Newbie
• Hi,   So I just purchased premium and while going through unidays and into payment, it changed my log in to my old facebook without any notification! Canceled said subscribtion and now cannot ...
• 2015-03-19 8:22:39 PM
• 2015-03-20 1:50:21 AM
• MattSuda
• Spotify Star
• 173 Views
• 1 replies
• 0 likes
• Subscription

Deleted facebook, can't recover my old profile.

A while ago, I deleted my facebook, and before that I had stopped using Spotify too. I wanted to dive back in and get a premium, but now I can't, because I can't use my card and can't use my main email either. Is there any solution to this? Can my ol...

• Burkards
• Newbie
• A while ago, I deleted my facebook, and before that I had stopped using Spotify too. I wanted to dive back in and get a premium, but now I can't, because I can't use my card and can't use my main ema...
• 2015-03-19 7:18:44 PM
• 2015-03-20 1:44:56 AM
• MattSuda
• Spotify Star
• 210 Views
• 1 replies
• 0 likes
• Account
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Family Subscription Problem

I've signed my partner up for a family subscription. She previously had a free account and set up her account with facebook. She's accepted the invite email however, when she tries to log in using facebook she gets a message saying 'login failed you ...

• Mikeborntobike
• Newbie
• I've signed my partner up for a family subscription. She previously had a free account and set up her account with facebook.   She's accepted the invite email however, when she tries to log in...
• 2015-03-19 10:24:18 PM
• 2015-03-19 11:50:15 PM
• Jordi
• Community Legend
• 184 Views
• 2 replies
• 0 likes
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