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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 413371 Views
  • 965 replies
  • 108 likes
  • Account
  • 413371 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1180425 Views
  • 119 replies
  • 115 likes
  • Account
  • 1180425 Views
  • 119 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 101224 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 101224 Views
  • 68 replies
  • 10 likes

Spotify showing another users profile information on my account

My son used my Spotify at his mom's home about two weeks ago on his iphone - but now when I use it on my laptop it is showing his profile. First it activated my Facebook account (which had been deactivated for two years) and now his profile informati...

  • Casual Listener
  • My son used my Spotify at his mom's home about two weeks ago on his iphone - but now when I use it on my laptop it is showing his profile. First it activated my Facebook account (which had been deact...
  • MattSuda
  • Spotify Star
  • 1086 Views
  • 1 replies
  • 0 likes
  • Account
  • 1086 Views
  • 1 replies
  • 0 likes

Spotify won't show premium

I was asked to upgrade to premium so I ended up giving in and paying 10.00 dId I get premium? no! on either my android or iPhone. It still shows I'm on free. I uni stalled the app and still no..I logged out and nothing even I sent 2 emails and no res...

  • Regular
  • I was asked to upgrade to premium so I ended up giving in and paying 10.00 dId I get premium? no! on either my android or iPhone. It still shows I'm on free. I uni stalled the app and still no..I log...
  • Darren180913
  • Regular
  • 573 Views
  • 17 replies
  • 0 likes
  • Premium
  • 573 Views
  • 17 replies
  • 0 likes

Solved!! EVERYTHING WAS DELETED!!!

Hi! I was using my spotify account listening to Coldplay but when I tried to switch to a new song it would just go back to Coldplay so I clocked the app and tried reopening it. This didn't work so I logged out and logged back in. EVERYTHING was delet...

  • Newbie
  • Hi! I was using my spotify account listening to Coldplay but when I tried to switch to a new song it would just go back to Coldplay so I clocked the app and tried reopening it. This didn't work so I ...
  • Jordi
  • Community Legend
  • 196 Views
  • 1 replies
  • 0 likes
  • Account
  • 196 Views
  • 1 replies
  • 0 likes

Friking premium wont work

I just purchased premium but I still have a free account, I've tried two times loing in and out and still won't work, please tell me how to fix it, it's really annoying... I don't want to unsubscribe and ask for a re-found. This is my case number 025...

  • Newbie
  • I just purchased premium but I still have a free account, I've tried two times loing in and out and still won't work, please tell me how to fix it, it's really annoying... I don't want to unsubscribe...
  • Jordi
  • Community Legend
  • 162 Views
  • 1 replies
  • 0 likes
  • 162 Views
  • 1 replies
  • 0 likes

Connected to Facebook by mistake

Hi, by mistake I linked my business account to my personal facebook, I disconnected the account to Facebook but the Spotify's name and image profile is still from my personal Facebook profile. Please help urgently, I have not been able to link to oth...

  • Casual Listener
  • Hi, by mistake I linked my business account to my personal facebook, I disconnected the account to Facebook but the Spotify's name and image profile is still from my personal Facebook profile. Please...
  • MattSuda
  • Spotify Star
  • 206 Views
  • 5 replies
  • 0 likes
  • 206 Views
  • 5 replies
  • 0 likes

subscribed but premium is not working

Just subscribed as premium user, however the premium previeleges are not working. Please help.

  • Newbie
  • Just subscribed as premium user, however the premium previeleges are not working. Please help.
  • Thomasjackson
  • Newbie
  • 193 Views
  • 2 replies
  • 1 likes
  • Premium
  • 193 Views
  • 2 replies
  • 1 likes

Spotify premium problem

It seems like this is an ongoing issue, and I think the issue is being downplayed by the payments team. I was premium, and then I cancelled to avoid an overdraft fee on my bank account. I upgraded to premium again, and the app still thinks I am a fre...

  • Casual Listener
  • It seems like this is an ongoing issue, and I think the issue is being downplayed by the payments team.  I was premium, and then I cancelled to avoid an overdraft fee on my bank account.  I...
  • MattSuda
  • Spotify Star
  • 345 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 345 Views
  • 2 replies
  • 0 likes

Problem in Activating Spotify Premium Account from Carrier

HiI've just bought 2 new phones about 10 days ago from Vodafone Australia. They're for me and my wife respectively. Once we were activated the SIM, we received a short message from Vodafone which inform us about the apotify premium account deal. Here...

  • Newbie
  • Hi I've just bought 2 new phones about 10 days ago from Vodafone Australia. They're for me and my wife respectively. Once we were activated the SIM, we received a short message from Vodafone which...
  • MattSuda
  • Spotify Star
  • 219 Views
  • 1 replies
  • 0 likes
  • 219 Views
  • 1 replies
  • 0 likes

Spotify Gift Card is not working

Hi! when I filled out the code (and at first it worked) there was a message saying I would get an email with the confirmation of my new Spotify Premium account. I still haven't got the email and I have no premium account either. When I try to fill ou...

  • Newbie
  • Hi! when I filled out the code (and at first it worked) there was a message saying I would get an email with the confirmation of my new Spotify Premium account. I still haven't got the email and I ...
  • MattSuda
  • Spotify Star
  • 131 Views
  • 1 replies
  • 0 likes
  • 131 Views
  • 1 replies
  • 0 likes

I've paid but my account hasn't been upgraded.

I've paid but my account hasn't been upgraded. I've reinstalled Spotify, logged out and back inan emailed Spotify support. Spotifydoesn't give me an answer back!!

  • Newbie
  • I've paid but my account hasn't been upgraded. I've reinstalled Spotify, logged out and back inan  emailed Spotify support. Spotifydoesn't give me an answer back!!
  • MattSuda
  • Spotify Star
  • 788 Views
  • 6 replies
  • 0 likes
  • Premium
  • 788 Views
  • 6 replies
  • 0 likes

Forgot my E-mail and password.

Hello, I recently did a reset on my Samsung Galaxy S5. Which means it resets the phone back to stock. So all of my apps are gone, including spotify. I cant remember the e-mail I was using, or my password. I have a few accounts, and the one I lost had...

  • Newbie
  • Hello, I recently did a reset on my Samsung Galaxy S5. Which means it resets the phone back to stock. So all of my apps are gone, including spotify. I cant remember the e-mail I was using, or my pass...
  • MattSuda
  • Spotify Star
  • 173 Views
  • 1 replies
  • 0 likes
  • Account
  • 173 Views
  • 1 replies
  • 0 likes

Spotify premium won't activate

Hi! I got a giftcard for 3 months of spotify premium. I activated the code and it was accepted and it didn't say anything was wrong but when I log in to my spotify it's not premium. And I haven't gotten the mail that I was supposed to get either. Ple...

  • Casual Listener
  • Hi! I got a giftcard for 3 months of spotify premium. I activated the code and it was accepted and it didn't say anything was wrong but when I log in to my spotify it's not premium. And I haven't got...
  • MattSuda
  • Spotify Star
  • 333 Views
  • 1 replies
  • 0 likes
  • 333 Views
  • 1 replies
  • 0 likes

Premium not activating

I purchased premium (confirmed by email) and my account is still listed as free even after signig out and back in. Please help!

  • Newbie
  • I purchased premium (confirmed by email) and my account is still listed as free even after signig out and back in. Please help!
  • MattSuda
  • Spotify Star
  • 188 Views
  • 2 replies
  • 0 likes
  • 188 Views
  • 2 replies
  • 0 likes

Spotify premium not working

My user is chinoparma. I have tried everything and still in shuffle. Paid already. Dissapoonting. What do i do?

  • Casual Listener
  • My user is chinoparma. I have tried everything and still in shuffle. Paid already. Dissapoonting. What do i do?
  • MattSuda
  • Spotify Star
  • 359 Views
  • 5 replies
  • 1 likes
  • 359 Views
  • 5 replies
  • 1 likes

Spotify family

Try to get Spotify Family, but I don't receive the email from the administrator (my husbond). We've tried several times and to different e-mail adresses, but nothing happens. What's wrong??

  • Casual Listener
  • Try to get Spotify Family, but I don't receive the email from the administrator (my husbond). We've tried several times and to different e-mail adresses, but nothing happens. What's wrong??
  • MattSuda
  • Spotify Star
  • 259 Views
  • 3 replies
  • 0 likes
  • 259 Views
  • 3 replies
  • 0 likes

HELP

I had an account with my credit card, but I bought a spotify card, when I tried to change it my account did not recognize it, and I cancelled my account but now I cannot enter eventough I have a few days to contiinue with premium. please help!!

  • Newbie
  • I had an account with my credit card, but I bought a spotify card, when I tried to change it my account did not recognize it, and I cancelled my account but now I cannot enter eventough I have a few ...
  • MattSuda
  • Spotify Star
  • 109 Views
  • 1 replies
  • 0 likes
  • 109 Views
  • 1 replies
  • 0 likes

Solved!! Connecting to Facebook-Impossible?

Hi all, I cannot, for love nor money, connect my Spotify account to Facebook. I've been Googling and following various bits of advice and suggestions from people saying they've found the answer, but nothing works. My Spotify email address is differen...

  • Regular
  • Hi all,   I cannot, for love nor money, connect my Spotify account to Facebook.   I've been Googling and following various bits of advice and suggestions from people saying they've ...
  • MattSuda
  • Spotify Star
  • 413 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
  • 413 Views
  • 3 replies
  • 0 likes

Solved!! Student Discount and Payment

So I have two questions. First one: are we supposed to get charged every month after subscription, or is it only at the beginning of each period? In December, I subscribed for the .99 plan and have not been charged every month. I just want to make su...

  • Newbie
  • So I have two questions. First one: are we supposed to get charged every month after subscription, or is it only at the beginning of each period? In December, I subscribed for the .99 plan and have n...
  • JoeThomas
  • Community Legend
  • 253 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 253 Views
  • 1 replies
  • 0 likes

Cancelled free trial, now I want the student discount.

Hi, I recently finished up a free trial and cancelled it in order to not be charged $9.99. I wanted to get premium again, with the U.S. student discount, but I am unable to access it anymore. I already qualified for the discount in the past (a few mo...

  • Casual Listener
  • Hi,    I recently finished up a free trial and cancelled it in order to not be charged $9.99. I wanted to get premium again, with the U.S. student discount, but I am unable to access it a...
  • sunybubbatello
  • Newbie
  • 942 Views
  • 5 replies
  • 0 likes
  • Premium
    Subscription
  • 942 Views
  • 5 replies
  • 0 likes

Upgraded to family but no option to add family members appearing in account settings

HiUpgraded to family but no option to add family members appearing in account settings? Account info says My subscription is now a family one. Am I doing something wrong?

  • Newbie
  • Hi Upgraded to family but no option to add family members appearing in account settings? Account info says My subscription is now a family one. Am I doing something wrong?
  • kbrooksc
  • Community Legend
  • 240 Views
  • 2 replies
  • 0 likes
  • Other
    Subscription
  • 240 Views
  • 2 replies
  • 0 likes