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So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
88923 Views
9 replies
2 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
759066 Views
18 replies
29 likes
Hey, I ve contacted spotify 2 days ago but still got no response from the team, it was not the best weekend, without music. Then i saw some people getting help here, just making things run faster, i only want to have a response to my ticket on why my...
Hey, I ve contacted spotify 2 days ago but still got no response from the team, it was not the best weekend, without music. Then i saw some people getting help here, just making thi...
Casual Listener
618 Views
4 replies
0 likes
Hi, I upgraded to premium during the promotion where you pay for one month and get two months free. I was just charged again for this month which should have been a free period?could you please advise how I can be refunded for this payment?
Hi, I upgraded to premium during the promotion where you pay for one month and get two months free. I was just charged again for this month which should have been a free period? could you please a...
Spotify Star
186 Views
1 replies
0 likes
Do you have to contact Spotify to terminate your account or is there another way?
Do you have to contact Spotify to terminate your account or is there another way?
Casual Listener
761 Views
4 replies
0 likes
Hello, so i've heard the ad on spotify that says buy premium before last year's december 31 and get 2 months free. So i upgraded. Did not get the promised 2 months free of premium. Can anyone explain me whats wrong ? Thank you. And i posted this in a...
Hello, so i've heard the ad on spotify that says buy premium before last year's december 31 and get 2 months free. So i upgraded. Did not get the promised 2 months free of premium. Can anyone explain...
Spotify Star
513 Views
1 replies
0 likes
how can I do that? any documents?
how can I do that? any documents?
Spotify Star
188 Views
1 replies
0 likes
Hi, I'm trying to invite my family to our family subscription, and my wide has not been able to redeem her invitation code. I have cancelled the invitation and re-invited here, but she gets the same message, which is: "For some reason, your code isn'...
Hi, I'm trying to invite my family to our family subscription, and my wide has not been able to redeem her invitation code. I have cancelled the invitation and re-invited here, ...
Casual Listener
804 Views
2 replies
0 likes
Hello, i have just been transferred on a permanent job to the UK and after some days, i got the message that spotify is only available abroad 14 days...the reality is that i will be living "abroad" permanently...still undecided if upgrading account t...
Hello, i have just been transferred on a permanent job to the UK and after some days, i got the message that spotify is only available abroad 14 days...the reality is that i will be living "abroad" p...
Roadie
1026 Views
8 replies
0 likes
I've been trying to apply a student discount to my Spotify premium account, and when I follow the directions on this page: https://support.spotify.com/us/problems/#!/article/can-I-get-the-us-student-discount-if-i-have-premium It sends my to my credit...
I've been trying to apply a student discount to my Spotify premium account, and when I follow the directions on this page: https://support.spotify.com/us/problems/#!/article/can-I-get-the-...
Spotify Star
250 Views
1 replies
0 likes
Hi, I am currently on a 3 months subscription with spotify and have recently entered into a contract with vodafone where I get spotify free for 12 months. As my 3 month spotify subscription runs out in April 2015 will it still be valid to start my vo...
Hi, I am currently on a 3 months subscription with spotify and have recently entered into a contract with vodafone where I get spotify free for 12 months. As my 3 month spotify subscriptio...
Spotify Star
279 Views
1 replies
0 likes
I currently have a free spotify account in the UK.
it keeps asking me
to upgrade to premium, but is unlimited still available?
I currently have a free spotify account in the UK.<br>it keeps asking me to upgrade to premium, but is unlimited still available?
Newbie
1469 Views
8 replies
1 likes
Once I connected with facebook in Spotify and created an account, one year later I created an account without my facebook, and now they're different, how can I make them one?
Once I connected with facebook in Spotify and created an account, one year later I created an account without my facebook, and now they're different, how can I make them one?
Spotify Star
205 Views
1 replies
0 likes
I have never previously had, or done a trial for, Spotify premium. Last night I saw an offer for '0.99' for 3 months for Spotify Premium. I followed the links and signed up - only to be charged 9.99! Why is this?!
I have never previously had, or done a trial for, Spotify premium. Last night I saw an offer for '0.99' for 3 months for Spotify Premium. I followed the links and signed up - only to be charge...
Spotify Star
748 Views
2 replies
1 likes
I have been using a gift card to purchas my premium subscription, now it has randomly gone back to a free subscription but under my payment history it says that the last gift card i put in should not expire until the 18th of feburaury
I have been using a gift card to purchas my premium subscription, now it has randomly gone back to a free subscription but under my payment history it says that the last gift card i put in ...
Community Legend
205 Views
1 replies
0 likes
This sounds like the worst question in the world but I cannot determine how to upgrade to a family plan. I am a current premium user who wants to add a non-premium user but I have looked all over the "my account" page and there is nothing referencing...
This sounds like the worst question in the world but I cannot determine how to upgrade to a family plan. I am a current premium user who wants to add a non-premium user but I have looked all over th...
Spotify Star
307 Views
4 replies
0 likes
When I first created a Spotify account a couple of years ago I used the email address connected with my facebook account. However, I am now in college and (as a financially struggling college student) I would really like to get the "student discount"...
When I first created a Spotify account a couple of years ago I used the email address connected with my facebook account. However, I am now in college and (as a financially struggling college studen...
Spotify Star
12111 Views
1 replies
1 likes
Hello Spotify. First of all, I want to tell you that it annoys me that I've typed you 2 different emails with a 3 day interval, and you haven't responded either one of them. Lets hope you'd want to respond to this one at least.. Now, I have a problem...
Hello Spotify. First of all, I want to tell you that it annoys me that I've typed you 2 different emails with a 3 day interval, and you haven't responded either one of them. Lets hope you'd...
Spotify Star
216 Views
1 replies
0 likes
I have a new credit card that I want to add to pay for my account but I am having issues changing the payment info. I log into spotiy, select my account, select manage subscription, and get brought to the screen where "Update Details" is displayed. I...
I have a new credit card that I want to add to pay for my account but I am having issues changing the payment info. I log into spotiy, select my account, select manage subscription, and get brou...
Spotify Star
285 Views
1 replies
0 likes
I think the title says it all. Want to stop payment on her account. Her account is tied to my credit card so i don't need much to prove that it needs to be cancelled. Any help from a spotify team member would be greatly appreciated. My only option as...
I think the title says it all. Want to stop payment on her account. Her account is tied to my credit card so i don't need much to prove that it needs to be cancelled. Any help from a spotify team mem...
Casual Listener
261 Views
2 replies
0 likes
Hi, So I'm after some advice really - it would appear that my Spotify account has been hacked looking at some changes which have happened recently. Alarm bells started ringing when I was logged out of my PC player as I was logged in to too many devic...
Hi, So I'm after some advice really - it would appear that my Spotify account has been hacked looking at some changes which have happened recently. Alarm bells started ringing w...
Spotify Star
210 Views
1 replies
0 likes
I signed up for the 3 months Premium trial for 99p but have been charged the full price of £9.99 - has anyone else had this issue and how do i contact spotify about this? Thanks Paul
I signed up for the 3 months Premium trial for 99p but have been charged the full price of £9.99 - has anyone else had this issue and how do i contact spotify about this? Thanks ...
Community Legend
549 Views
1 replies
0 likes
