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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Elena
  • Moderator
  • 399486 Views
  • 952 replies
  • 107 likes
  • Account
  • 399486 Views
  • 952 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1172071 Views
  • 119 replies
  • 112 likes
  • Account
  • 1172071 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 99242 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 99242 Views
  • 68 replies
  • 10 likes

Multiple Problems! Can't change my email and can't get student discount!

I have been trying for a while now to try and solve these issues on my own, but I have been very unsucessful. First, I wanted to change my email to one that I actually check. So, I went on Facebook, changed the email and deleted the old one, but Spot...

  • Casual Listener
  • I have been trying for a while now to try and solve these issues on my own, but I have been very unsucessful.  First, I wanted to change my email to one that I actually check.  So, I went o...
  • MattSuda
  • Spotify Star
  • 237 Views
  • 4 replies
  • 0 likes
  • 237 Views
  • 4 replies
  • 0 likes

Correo electronico eliminado.

Hola, cuando me registre en spotify lo hice con un correo electronico ahora eliminado. Puesto que no recuerdo la contraseña, no puedo reestablecerla pues ya no tengo acceso al mail con el que me registré. Existe alguna posibilidad de cambiar el corre...

  • Visitor
  • Hola, cuando me registre en spotify lo hice con un correo electronico ahora eliminado. Puesto que no recuerdo la contraseña, no puedo reestablecerla pues ya no tengo acceso al mail con el que me ...
  • MattSuda
  • Spotify Star
  • 331 Views
  • 1 replies
  • 0 likes
  • Login
  • 331 Views
  • 1 replies
  • 0 likes

Spotify deleting albums from My Music - Downloaded over WIFI no longer working.

Help, Spotify is no longer allowing me to add albums to My Music. I add an album and it sits in My Music, I then log back in or open the app at a later date and it has gone. Further, there seems to be a problem with my library as what if I save music...

  • Casual Listener
  • Help, Spotify is no longer allowing me to add albums to My Music. I add an album and it sits in My Music, I then log back in or open the app at a later date and it has gone. Further, there seems to...
  • MattSuda
  • Spotify Star
  • 264 Views
  • 1 replies
  • 0 likes
  • 264 Views
  • 1 replies
  • 0 likes

Solved!! Backup Artist List

Hi, can i copy my artist list and import its in another spotify account? Thank you

  • Casual Listener
  • Hi, can i copy my artist list and import its in another spotify account? Thank you
  • MattSuda
  • Spotify Star
  • 1089 Views
  • 1 replies
  • 0 likes
  • Account
  • 1089 Views
  • 1 replies
  • 0 likes

Solved!! Can't Reset Password

hi I upgraded to spotfiy premium on my phone last August, i signed up through my T mobile and have paid the monthly charge through my phone bill. My current phone was completely broken and ive since got a new one but cannot find my log in details. i'...

  • Newbie
  • hi   I upgraded to spotfiy premium on my phone last August, i signed up through my T mobile and have paid the monthly charge through my phone bill. My current phone was completely broken and...
  • MattSuda
  • Spotify Star
  • 997 Views
  • 1 replies
  • 0 likes
  • 997 Views
  • 1 replies
  • 0 likes

Spotify has been paused because your account is used somewhere else GRRRRRRR!

Started getting this just this morning. When it does this it changes what I was listening to to Queen but remains paused. I performed the "Sign Out Everywhere" functioned AND changed my password... it is still doing it. CANNOT USE A SERVICE I PAY FOR...

  • Newbie
  • Started getting this just this morning.  When it does this it changes what I was listening to to Queen but remains paused.   I performed the "Sign Out Everywhere" functioned AND changed m...
  • MattSuda
  • Spotify Star
  • 207 Views
  • 2 replies
  • 0 likes
  • 207 Views
  • 2 replies
  • 0 likes

Solved!! I re subscribed to spotify premium though iTunes it purchased at 12.99 still not working!!

I re subscribed to spotify premium though iTunes it purchased at 12.99. It still says I'm not a premium member even tho I have a receipt saying purchased!!! I loges out and loges back in...I even tried re downloading the app still not working!!!

  • Newbie
  • I re subscribed to spotify premium though iTunes it purchased at 12.99. It still says I'm not a premium member even tho I have a receipt saying purchased!!! I loges out and loges back in...I even t...
  • MattSuda
  • Spotify Star
  • 1731 Views
  • 1 replies
  • 0 likes
  • 1731 Views
  • 1 replies
  • 0 likes

Upgrading Existing Account to Student Premium

Hi, I'm having trouble upgrading my existing account to Student Premium. I am currently enrolled in college, yet when I enter my payment info and hit the "Confirm" button, it takes me back to the first page where I entered my name and school and tell...

  • Visitor
  • Hi,   I'm having trouble upgrading my existing account to Student Premium. I am currently enrolled in college, yet when I enter my payment info and hit the "Confirm" button, it takes me back...
  • MattSuda
  • Spotify Star
  • 390 Views
  • 3 replies
  • 0 likes
  • 390 Views
  • 3 replies
  • 0 likes

Solved!! Account cancelled then higher charge offered when I try to re-activate

I recently changed my bank card due to losing original one. This resulted in spotify cancelling my account when they tried to take payment on the old card that was no longer active. Instead of simply updating my card details I was only offered the ch...

  • Newbie
  • I recently changed my bank card due to losing original one. This resulted in spotify cancelling my account when they tried to take payment on the old card that was no longer active. Instead of si...
  • MattSuda
  • Spotify Star
  • 262 Views
  • 2 replies
  • 0 likes
  • 262 Views
  • 2 replies
  • 0 likes

Solved!! Can't pay with pay pal

Hi! I don't know if someone could help me. My problem is that I'm trying to upgrade my subscription to premium, and I want to pay it with Pay Pal, but I've trying this for 3 months with no luck. It just tells me that maybe there's a problem with Pay ...

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  • Newbie
  • Hi!   I don't know if someone could help me. My problem is that I'm trying to upgrade my subscription to premium, and I want to pay it with Pay Pal, but I've trying this for 3 months wi...
  • MattSuda
  • Spotify Star
  • 682 Views
  • 4 replies
  • 0 likes
  • Other
    Premium
    Subscription
  • 682 Views
  • 4 replies
  • 0 likes

failure in sending Spotify gift

Here is the situation. Yesterday, I tried to send my father a a Spotify gift that is good for 6 months. I was charged but he did not get the email that has the Sppotify code. This put me out $60CDN. Would the code show up on my receipt. If so what sh...

  • Casual Listener
  • Here is the situation. Yesterday, I tried to send my father a a Spotify gift that is good for 6 months. I was charged but he did not get the email that has the Sppotify code. This put me out $60CDN. ...
  • MattSuda
  • Spotify Star
  • 179 Views
  • 3 replies
  • 0 likes
  • 179 Views
  • 3 replies
  • 0 likes

Spotify Family

Hi, I live on the border between two countries. I have set up spotify family for me and my two kids. My account is in Singapore and their accounts have Malaysia as the country. I cannot actvate the premium from Sptify Family with the codes, which I g...

  • Newbie
  • Hi, I live on the border between two countries. I have set up spotify family for me and my two kids. My account is in Singapore and their accounts have Malaysia as the country. I cannot actvate the p...
  • MattSuda
  • Spotify Star
  • 171 Views
  • 1 replies
  • 0 likes
  • 171 Views
  • 1 replies
  • 0 likes

I dont know hot to activate my free 2 months premium

as a promotion I subscribe to spotify on Dec 31 to have a free 2 months but Im now done with my 1 month subscription,I stil dont have my free 2 months subscription

  • Newbie
  • as a promotion I subscribe to spotify on Dec 31 to have a free 2 months but Im now done with my 1 month subscription,I stil dont have my free 2 months subscription
  • MattSuda
  • Spotify Star
  • 90 Views
  • 1 replies
  • 0 likes
  • 90 Views
  • 1 replies
  • 0 likes

Solved!! Spotify and Facebook

Hi friends. I am having an issue. I just recently (like Monday) went ahead and bought Spotify Premium. It was working great and everything was fine, but then Facebook decided they were going to 'deactivate' my account with no prior warning. Just boom...

  • Newbie
  • Hi friends.  I am having an issue.   I just recently (like Monday) went ahead and bought Spotify Premium.  It was working great and everything was fine, but then Facebook decided they...
  • MattSuda
  • Spotify Star
  • 184 Views
  • 1 replies
  • 0 likes
  • 184 Views
  • 1 replies
  • 0 likes

Changing log in from Facebook to a separate email

I currently am logging into Spotify using Facebook. However, I am wanting to upgrade to Premium so I want to change my login email from my Facebook stuff to a .edu account so I can get the student discount. My problem is if I want to change my email,...

  • Newbie
  • I currently am logging into Spotify using Facebook. However, I am wanting to upgrade to Premium so I want to change my login email from my Facebook stuff to a .edu account so I can get the student di...
  • MattSuda
  • Spotify Star
  • 151 Views
  • 1 replies
  • 0 likes
  • 151 Views
  • 1 replies
  • 0 likes

From Premium to Free account

Hey, I'm trying to get my Premium account to a Free account. But after I've selected all required, at the bottom of the page Spotify state that I have to verify my account using facebook. There's no link showing, no redirection, no new tab....nothing...

  • Newbie
  • Hey, I'm trying to get my Premium account to a Free account. But after I've selected all required, at the bottom of the page Spotify state that I have to verify my account using facebook. There's...
  • MattSuda
  • Spotify Star
  • 147 Views
  • 1 replies
  • 0 likes
  • 147 Views
  • 1 replies
  • 0 likes

Solved!! Higher Subscription Cost Through iTunes?

I am located in Australia and purchased a Premium subscription through my iPhone app. I have been charged and setup at $14.99 per month as per my Spotify invoice and iTunes receipt. The AU cost for premium according to the Spotify website is AUD$11.9...

  • Casual Listener
  • I am located in Australia and purchased a Premium subscription through my iPhone app.   I have been charged and setup at $14.99 per month as per my Spotify invoice and iTunes receipt. &nbs...
  • ErickRGuetta
  • Community Legend
  • 898 Views
  • 3 replies
  • 0 likes
  • 898 Views
  • 3 replies
  • 0 likes

I was charged $12.99 plus tax for Premium but I'm a student Please Help Me.

I am a student with a .edu email address. I am currently signed up for premium and didn't realize i qualified for a discount at the time. I also seem to have overpaid because I was billed $13.93 after taxes. I'm really confused and there doesn't seem...

  • Newbie
  • I am a student with a .edu email address. I am currently signed up for premium and didn't realize i qualified for a discount at the time. I also seem to have overpaid because I was billed $13.93 afte...
  • MattSuda
  • Spotify Star
  • 2652 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 2652 Views
  • 2 replies
  • 0 likes

How to disconnect my Spotify account from my Facebook account?

I currently log into Spotify via Facebook. I'd like to have a standalone Spotify account instead. Obviously, I don't want to close my current Spotify account and create a new one, because then I'd lose all of my playlists, etc. A friend told me that ...

  • Casual Listener
  • I currently log into Spotify via Facebook. I'd like to have a standalone Spotify account instead. Obviously, I don't want to close my current Spotify account and create a new one, because then I'd lo...
  • ErickRGuetta
  • Community Legend
  • 236 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 236 Views
  • 3 replies
  • 0 likes

Solved!! Free premium trial for Unlimited subscribers

Hi all, I was thinking of giving Premium trial a go. I have been an Unlimited subscriber for the last 3 years. I was trying to take advantage of a free trial in order to decide if I want to upgrade, but as far as I can see, this 30-day trial is only ...

  • Casual Listener
  • Hi all,   I was thinking of  giving Premium trial a go. I have been an Unlimited subscriber for the last 3 years. I was trying to take advantage of a free trial in order to decide if I ...
  • aglezfon
  • Casual Listener
  • 787 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
    Unlimited
  • 787 Views
  • 2 replies
  • 0 likes