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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1672 Views
  • 0 replies
  • 7 likes
  • Security
  • 1672 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 446394 Views
  • 970 replies
  • 108 likes
  • Account
  • 446394 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1199241 Views
  • 119 replies
  • 116 likes
  • Account
  • 1199241 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 108449 Views
  • 72 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108449 Views
  • 72 replies
  • 11 likes

Login help

Help I cannot login. I don't remember my password. When I ask for a new pasword i don't get a email......

  • Newbie
  • Help I cannot login. I don't remember my password. When I ask for a new pasword i don't get a email......
  • MattSuda
  • Spotify Star
  • 182 Views
  • 1 replies
  • 0 likes
  • Login
  • 182 Views
  • 1 replies
  • 0 likes

Some lists are empty or almost empty

Recently I have noticed that some of my lists are empty or almost empty.Is Spotify removing songs? I had some Christmas songs I played last winter which I can't find now. Also Astrid Lindgrens bästa are gone.Further to this the TV4 list "så mycket bä...

  • Casual Listener
  • Recently I have noticed that some of my lists are empty or almost empty. Is Spotify removing songs? I had some Christmas songs I played last winter which I can't find now. Also Astrid Lindgrens bäst...
  • MattSuda
  • Spotify Star
  • 302 Views
  • 5 replies
  • 0 likes
  • Other
  • 302 Views
  • 5 replies
  • 0 likes

Upgrading from Premium to Family

I want to upgrade from my Premium account to Family to allow wife to get Premium. What happens to all the 'stuff' associated with my existing account - playlists etc. Do they get transferred over or do I lose everything? Sorry but couldn't find this ...

  • Casual Listener
  • I want to upgrade from my Premium account to Family to allow wife to get Premium. What happens to all the 'stuff' associated with my existing account - playlists etc. Do they get transferred over or ...
  • MattSuda
  • Spotify Star
  • 288 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 288 Views
  • 3 replies
  • 0 likes

Spotify Premium Help

I just purchased 3 months of spotify premium for 0.99€ but i got charged 9.99€ for just 1 month... Any way to fix this? Sent an email to the support but they sent me here. Thanks

  • Newbie
  • I just purchased 3 months of spotify premium for 0.99€ but i got charged 9.99€ for just 1 month... Any way to fix this? Sent an email to the support but they sent me here.   Thanks
  • OviiiOne
  • Community Legend
  • 214 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 214 Views
  • 1 replies
  • 0 likes

All checked songs in Your Music deleted

I logged into my Spotify today and all of the songs I have checked were missing from the Songs section under " Your Music". Anybody know why this may have happened? Please advise.

  • Newbie
  • I logged into my Spotify today and all of the songs I have checked were missing from the Songs section under " Your Music". Anybody know why this may have happened? Please advise.
  • Jordi
  • Community Legend
  • 255 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 255 Views
  • 1 replies
  • 0 likes

My Spotify is connected to wrong Facebook account

Hi, My original account is 1241800616. By mistake I removed the Spotify app from my Facebook settings, now it has logged me out of all my devices and when I log back in it has created a different account. I contacted the support team a week ago and h...

  • Newbie
  • Hi,   My original account is 1241800616. By mistake I removed the Spotify app from my Facebook settings, now it has logged me out of all my devices and when I log back in it has created a di...
  • Jordi
  • Community Legend
  • 174 Views
  • 1 replies
  • 0 likes
  • Account
  • 174 Views
  • 1 replies
  • 0 likes

Solved!! Unsubscribing from notifications glitch

I'm trying to unsubscribe from Spotify Notifications but after I click on the 'unsubscribe' link at the bottom of the e-mail and select the appropriate options from the page, I'm told that my e-mail address, which was pre-filled onthe form, isn't val...

  • Newbie
  • I'm trying to unsubscribe from Spotify Notifications but after I click on the 'unsubscribe' link at the bottom of the e-mail and select the appropriate options from the page, I'm told that my e-mail ...
  • Jordi
  • Community Legend
  • 247 Views
  • 1 replies
  • 0 likes
  • Account
  • 247 Views
  • 1 replies
  • 0 likes

Solved!! If I cancel my premium subscription before it expires, do I revert to a free subscription instantly?

As above. Does the subscription end as soon as I cancel it, or does it continue until the end? I have just got 3 months, so can I cancel now and still have premium for the 3 months? Thanks in advance.

  • Casual Listener
  • As above. Does the subscription end as soon as I cancel it, or does it continue until the end? I have just got 3 months, so can I cancel now and still have premium for the 3 months? Thanks in advance.
  • OviiiOne
  • Community Legend
  • 3387 Views
  • 1 replies
  • 0 likes
  • 3387 Views
  • 1 replies
  • 0 likes

Solved!! Spotify and Facebook

Hi! I'm already waiting for 3-4 weeks on an answer to my question I submitted though the contact form on the Spotify website...twice!! So, I hope to get my anwer here on this forum... this is my question I also put on teh contact form: Given the rece...

  • Visitor
  • Hi! I'm already waiting for 3-4 weeks on an answer to my question I submitted though the contact form on the Spotify website...twice!! So, I hope to get my anwer here on this forum... this is my...
  • James
  • Spotify
  • 373 Views
  • 5 replies
  • 0 likes
  • 373 Views
  • 5 replies
  • 0 likes

My account isn't working

Hi I have payed for premium 2 times in the last couple weeks and my account keeps going back to "free" I have made several inqueries with spotify but they have not done anything about it. I would like my money back and have my account back on premium...

  • Casual Listener
  • Hi I have payed for premium 2 times in the last couple weeks and my account keeps going back to "free" I have made several inqueries with spotify but they have not done anything about it. I would lik...
  • Clundy4
  • Casual Listener
  • 225 Views
  • 3 replies
  • 0 likes
  • 225 Views
  • 3 replies
  • 0 likes

Solved!! Spotify username & facebook altogether

Hello!I have an account @ spotify with my spotify username . I would like to connect this account to my Facebook too. So I can connect both with facebook and without. I used to have another account connected to facebook but when I tried to used it in...

  • Casual Listener
  • Hello! I have an account @ spotify with my spotify username . I would like to connect this account to my Facebook too. So I can connect both with facebook and without.  I used to have another ...
  • vstratis
  • Casual Listener
  • 508 Views
  • 2 replies
  • 0 likes
  • Account
  • 508 Views
  • 2 replies
  • 0 likes

0.99€ for 3 monts

Hello Why I see in the web page a modality for 0.99€ for 3 months, but when i do order the pay is 9,99€ for one month. I like probe these three moths the service. Thanks.

  • Newbie
  • Hello Why I see in the web page a modality for 0.99€ for 3 months, but when i do order the pay is 9,99€ for one month. I like probe these three moths the service.   Thanks.
  • dropamail
  • Regular
  • 309 Views
  • 2 replies
  • 1 likes
  • 309 Views
  • 2 replies
  • 1 likes

billing date

can i change the date i get billed, without deactivating, and then reactivating my account again? and why is there no direct way to reach the support instead of this BS " pick alternatives " .. are you ppl THAT lazy? maybe you should have picked anot...

  • Newbie
  • can i change the date i get billed, without deactivating, and then reactivating my account again?   and why is there no direct way to reach the support instead of this BS " pick alternatives...
  • MattSuda
  • Spotify Star
  • 180 Views
  • 1 replies
  • 0 likes
  • 180 Views
  • 1 replies
  • 0 likes

Why don't I have spotify premium til mars?

Hi guys,Spotify had a campagin wich will give you two month of premium (pluss the premium that you bought) so 3month of premium in total, but today my spotify just got reset to free?Is anybody having the same problem?

  • Casual Listener
  • Hi guys,Spotify had a campagin wich will give you two month of premium (pluss the premium that you bought) so 3month of premium in total, but today my spotify just got reset to free?Is anybody havi...
  • MattSuda
  • Spotify Star
  • 189 Views
  • 1 replies
  • 0 likes
  • 189 Views
  • 1 replies
  • 0 likes

Signed up for premium with the 2 free month deal. still being charged month to month

Hi, I upgraded to premium during the promotion where you pay for one month and get two months free. I was just charged again for this month which should have been a free period?could you please advise how I can be refunded for this payment?

  • Newbie
  • Hi, I upgraded to premium during the promotion where you pay for one month and get two months free. I was just charged again for this month which should have been a free period? could you please a...
  • MattSuda
  • Spotify Star
  • 149 Views
  • 1 replies
  • 0 likes
  • 149 Views
  • 1 replies
  • 0 likes

Solved!! Bought Premium before december 31

Hello, so i've heard the ad on spotify that says buy premium before last year's december 31 and get 2 months free. So i upgraded. Did not get the promised 2 months free of premium. Can anyone explain me whats wrong ? Thank you. And i posted this in a...

  • Casual Listener
  • Hello, so i've heard the ad on spotify that says buy premium before last year's december 31 and get 2 months free. So i upgraded. Did not get the promised 2 months free of premium. Can anyone explain...
  • MattSuda
  • Spotify Star
  • 432 Views
  • 1 replies
  • 0 likes
  • Windows
  • 432 Views
  • 1 replies
  • 0 likes

I'm getting error 117

I live in Australia and just got the dreaded error 117 on my Macbook Pro and can't login, all the info I can find on this seems to be from 2012. Is there a solution, Help?

  • Casual Listener
  • I live in Australia and just got the dreaded error 117 on my Macbook Pro and can't login, all the info I can find on this seems to be from 2012. Is there a solution, Help?
  • MattSuda
  • Spotify Star
  • 192 Views
  • 1 replies
  • 0 likes
  • Login
  • 192 Views
  • 1 replies
  • 0 likes

Chaning Payment Info

I have a new credit card that I want to add to pay for my account but I am having issues changing the payment info. I log into spotiy, select my account, select manage subscription, and get brought to the screen where "Update Details" is displayed. I...

  • Newbie
  • I have a new credit card that I want to add to pay for my account but I am having issues changing the payment info. I log into spotiy, select my account, select manage subscription, and get brou...
  • MattSuda
  • Spotify Star
  • 189 Views
  • 1 replies
  • 0 likes
  • 189 Views
  • 1 replies
  • 0 likes

ALL playlists deleted.

Hello Spotify. First of all, I want to tell you that it annoys me that I've typed you 2 different emails with a 3 day interval, and you haven't responded either one of them. Lets hope you'd want to respond to this one at least.. Now, I have a problem...

  • Newbie
  • Hello Spotify.   First of all, I want to tell you that it annoys me that I've typed you 2 different emails with a 3 day interval, and you haven't responded either one of them. Lets hope you'd...
  • MattSuda
  • Spotify Star
  • 141 Views
  • 1 replies
  • 0 likes
  • 141 Views
  • 1 replies
  • 0 likes