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So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80563 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
654482 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
735028 Views
18 replies
29 likes
Hello and good evening, I was trying to purchase a premium account via paysafe card (one month) and everytime I choose the one month and press the 'Next' button I am transfered to this website: http://prntscr.com/59g4nq (prnt screen taken via lightsh...
Hello and good evening, I was trying to purchase a premium account via paysafe card (one month) and everytime I choose the one month and press the 'Next' button I am transfered to this website:&nbs...
Newbie
2244 Views
4 replies
0 likes
Hey, i want to cancel my subscrition after the free month, but when i have to authorise via facebook it always gets me an error "Something went wrong, please try again later or look in our help section
Hey, i want to cancel my subscrition after the free month, but when i have to authorise via facebook it always gets me an error "Something went wrong, please try again later or look in our...
Community Legend
293 Views
2 replies
0 likes
Support Team - I reached out via the contact form in October when I first noticed I was being billed twice a month for my account with no reply other than the automated message. For the second month (October now November) I have been billed twice. Pl...
Support Team - I reached out via the contact form in October when I first noticed I was being billed twice a month for my account with no reply other than the automated message. For the second month ...
Newbie
1640 Views
10 replies
0 likes
I just renewed my Premium, got the receipt in my email but my Spotify still says Free. Please help!
I just renewed my Premium, got the receipt in my email but my Spotify still says Free. Please help!
Community Legend
364 Views
2 replies
0 likes
All of the songs on my Mac is gone! It's just my library not my playlists. However the song library on my phone is still there. I still enjoy using my song library on my laptop. All of my artists and albums are still on my laptop though. I have Premi...
All of the songs on my Mac is gone! It's just my library not my playlists. However the song library on my phone is still there. I still enjoy using my song library on my laptop. All of my artists and...
Community Legend
245 Views
1 replies
0 likes
I had previously signed up for premium, but want to change to the student discount as I was not aware of it at the time. I click the "Get Premium" link from the student page and log in and it tells me "oops something went wrong" everytime. It will on...
I had previously signed up for premium, but want to change to the student discount as I was not aware of it at the time. I click the "Get Premium" link from the student page and log in and it tells m...
Community Legend
511 Views
2 replies
0 likes
I initially chose to use Facebook to sign into Spotify, but now I'd like to undo that & have a separate pw for that & Spotify. BUT- They sure don't make it easy. Very confusing at best. I checked on my Facebook Apps under Settings & I'm not seeing a ...
I initially chose to use Facebook to sign into Spotify, but now I'd like to undo that & have a separate pw for that & Spotify. BUT- They sure don't make it easy. Very confusing at ...
Community Legend
476 Views
3 replies
0 likes
I know you can only download music for offline playing to 3 devices (which is kinda crappy) but I can't figure out if syncing to an iPod counts as one of the three. Anyone know if it does?
I know you can only download music for offline playing to 3 devices (which is kinda crappy) but I can't figure out if syncing to an iPod counts as one of the three. Anyone know if it does?
Community Legend
576 Views
5 replies
0 likes
Hi, I am considering using Spotify for my music listening, and because the file quality too low on the free spotify I am considering upgrading to Premium. But I would like to know what quality "High Quality" actually is. I find it very strange that s...
Hi, I am considering using Spotify for my music listening, and because the file quality too low on the free spotify I am considering upgrading to Premium. But I would like to know what q...
Community Legend
432 Views
1 replies
1 likes
How do I get a refund for the time that they have enabled "Connect" feature when I cancel my acccount? This feature has essentially ruined Spotify for me, so I want to cancel and get my money back.
How do I get a refund for the time that they have enabled "Connect" feature when I cancel my acccount? This feature has essentially ruined Spotify for me, so I want to cancel and get my money b...
Community Legend
289 Views
2 replies
0 likes
Hello! So there is my problem. And I just signed up for a premium membership, a little to fast - not remembering that I should have made a new account. What shall I do? Who can help me? Will the Spotify people respond to a message like this to help o...
Hello! So there is my problem. And I just signed up for a premium membership, a little to fast - not remembering that I should have made a new account. What shall I do? Who can help me? Will the Spo...
Community Legend
262 Views
2 replies
0 likes
Hi, I just got spotify premium, as of 20-11-2014. However, I want to switch to spotify family with 3 additional members. I have already paid 10 euro for this months fee, but when I switch to family I still have to pay the full fee for myself for this...
Hi, I just got spotify premium, as of 20-11-2014. However, I want to switch to spotify family with 3 additional members. I have already paid 10 euro for this months fee, but w...
Community Legend
864 Views
6 replies
0 likes
Hi! I am a premium user but when I go to a playlist I can only shuffle. It's driving me crazy! I've checked my account and it confirms that I am premium. What should I do!
Hi! I am a premium user but when I go to a playlist I can only shuffle. It's driving me crazy! I've checked my account and it confirms that I am premium. What should I do!
Community Legend
394 Views
2 replies
0 likes
Hi! Normally I pay with Klarna. One week ago I canceled my subscription but now I think it will be better to come back. I tried to reactivate my account - that's no problem but now I don't have the choice to pay with klarna again. But there have neve...
Hi! Normally I pay with Klarna. One week ago I canceled my subscription but now I think it will be better to come back. I tried to reactivate my account - that's no problem but now I don't ha...
Community Legend
1512 Views
2 replies
0 likes
Today Netflix contacted me to state they did not receive payment for the month due to my card number not being recognised. I realised immediately that this was due to me receiving a new card two months ago after someone from the Philippines tried to ...
Today Netflix contacted me to state they did not receive payment for the month due to my card number not being recognised. I realised immediately that this was due to me receiving a new ca...
Community Legend
1714 Views
2 replies
0 likes
I need to update my CC expiry date. There is no option to do this in account or subscription. When I get to the page the only option is to add a different card, but then it doesn't allow me to do that. I have looked to find a contact email for spotif...
I need to update my CC expiry date. There is no option to do this in account or subscription. When I get to the page the only option is to add a different card, but then it doesn't allow me to do tha...
Community Legend
1755 Views
2 replies
0 likes
Hello Spotify Board, Who do I get in contact with if I believe my account has been comprimised? I was listening to music this morning and then it stopped as I was, "Logged in on another device". Upon checking, I saw that there were 3 devices added th...
Hello Spotify Board, Who do I get in contact with if I believe my account has been comprimised? I was listening to music this morning and then it stopped as I was, "Logged in on...
Community Legend
417 Views
3 replies
0 likes
For me and my wife I have a Spotify Family account . We use different logins and (for sure!) like different music. In my opinion should it be possible that me and my wife are both (but via different logins) connected with Spotify. But.... when my wif...
For me and my wife I have a Spotify Family account . We use different logins and (for sure!) like different music. In my opinion should it be possible that me and my wife are both (but via different ...
Community Legend
1098 Views
1 replies
1 likes
Excuse me, I have written off the money for a subscription, you could not get them back to me, and to cancel the subscription. Please.
Excuse me, I have written off the money for a subscription, you could not get them back to me, and to cancel the subscription. Please.
Community Legend
258 Views
1 replies
0 likes
Hi guys,I have Spotify on my Android smartphone, and my friend has it on his IPad. He told me that the tablet version allows you to play any song you want, and to skip songs without premium. However, my phone is unable to do such things. Is there a w...
Hi guys, I have Spotify on my Android smartphone, and my friend has it on his IPad. He told me that the tablet version allows you to play any song you want, and to skip songs without premium. Ho...
Community Legend
985 Views
2 replies
0 likes
