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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 4989 Views
  • 1 replies
  • 9 likes
  • Security
  • 4989 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • placeboinme
  • Newbie
  • 468288 Views
  • 977 replies
  • 111 likes
  • Account
  • 468288 Views
  • 977 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1206577 Views
  • 119 replies
  • 117 likes
  • Account
  • 1206577 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 117918 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 117918 Views
  • 72 replies
  • 12 likes

Code on giftcard invalid

I bought a giftcard today, and I've tried the code on the back off the card at lest 20 times, and it says that the code doesn't seem to be valid. I don't know what to do. I just spent a lot off money on this.

  • Newbie
  • I bought a giftcard today, and I've tried the code on the back off the card at lest 20 times, and it says that the code doesn't seem to be valid. I don't know what to do. I just spent a lot off money...
  • mhutchz
  • Regular
  • 240 Views
  • 1 replies
  • 0 likes
  • 240 Views
  • 1 replies
  • 0 likes

Premium Student discount

Good day, as a student in Germany i would like to upgrade my Spotify free to Premium. At this point I also would like to pay with a prepaidcard. Is it possible to combine this two options?

  • Newbie
  • Good day, as a student in Germany i would like to upgrade my Spotify free to Premium. At this point I also would like to pay with a prepaidcard. Is it possible to combine this two options?  ...
  • Nickle57
  • Casual Listener
  • 295 Views
  • 2 replies
  • 0 likes
  • 295 Views
  • 2 replies
  • 0 likes

Trying to use my student discount with prepaid cards

Last year I subscribed to Spotify Premium with my student discount. I want to continue using my student discount and apply the Spotify Gift cards I got for Christmas. It is unclear whether I am still even on my student discount and if I am able to us...

  • Newbie
  • Last year I subscribed to Spotify Premium with my student discount. I want to continue using my student discount and apply the Spotify Gift cards I got for Christmas. It is unclear whether I am ...
  • Nickle57
  • Casual Listener
  • 249 Views
  • 2 replies
  • 0 likes
  • Premium
    Subscription
  • 249 Views
  • 2 replies
  • 0 likes

i want to leave

help me..why i'm still in premium account??..i need to save my money for my studying.. why i cant change my account from premium to free..i love this apps very much but reality is i need to own my money from now..soory because to leave SPOTIFY..just ...

  • Casual Listener
  • help me..why i'm still in premium account??..i need to save my money for my studying.. why i cant change my account from premium to free..i love this apps very much but reality is i need to own my mo...
  • 120 Views
  • 0 replies
  • 0 likes
  • 120 Views
  • 0 replies
  • 0 likes

Updating Payment Information

i click the Subscription and Payment, and when i try to update my information, clicking on the link it doesnt do anything, it loads up and then does nothing. Im trying to get the student discount. I tried terminating my subscription so that i can sta...

  • Newbie
  •  i click the Subscription and Payment, and when i try to update my information, clicking on the link it doesnt do anything, it loads up and then does nothing.  Im trying to get the studen...
  • 170 Views
  • 0 replies
  • 0 likes
  • 170 Views
  • 0 replies
  • 0 likes

Why didn't I get charged 99 Cents instead of the full price? I payed full price..... Bad deal

3 months for 99 cents. That was my plan. But instead I am charged full price and now I'm **bleep**ed Cuz there's like 6 other things I need to buy but now no longer have the money.

  • Newbie
  • 3 months for 99 cents. That was my plan. But instead I am charged full price and now I'm **bleep**ed Cuz there's like 6 other things I need to buy but now no longer have the money.
  • joe390
  • Newbie
  • 155 Views
  • 1 replies
  • 0 likes
  • 155 Views
  • 1 replies
  • 0 likes

Friend connected his facebook to my spotify account - it wont go away

The title says it all. My friend connected his facebook account to my spotify. Now it's asking me to add all his friends and it has his name and picture and its MY account. I purposely didn't sign up with facebook for this reason. Yes, I've clicked p...

  • Newbie
  • The title says it all. My friend connected his facebook account to my spotify. Now it's asking me to add all his friends and it has his name and picture and its MY account. I purposely didn't sign up...
  • 117 Views
  • 0 replies
  • 0 likes
  • 117 Views
  • 0 replies
  • 0 likes

Solved!! Wrong country?

Can anyone help me figure out how to allow Spotify to play for me here in Europe? I downloaded it back in the states but am in Europe for a good deal of time so it'd be nice to have it up and runnign again! Does Spotify usually take care of this? Gre...

  • Regular
  • Can anyone help me figure out how to allow Spotify to play for me here in Europe?  I downloaded it back in the states but am in Europe for a good deal of time so it'd be nice to have it up and r...
  • PeKenaLarVa
  • Newbie
  • 471 Views
  • 10 replies
  • 0 likes
  • 471 Views
  • 10 replies
  • 0 likes

Email

I´ve changed my Email-adress on Facebook. Does it take a bit till it it actualized on my spotify account?

  • Newbie
  • I´ve changed my Email-adress on Facebook. Does it take a bit till it it actualized on my spotify account?
  • 98 Views
  • 0 replies
  • 0 likes
  • Account
  • 98 Views
  • 0 replies
  • 0 likes

Where is Playmysong App?

Did Spotify stop using Playmysong App?  Cannot find in App Finder.

  • Newbie
  • Did Spotify stop using Playmysong App?  Cannot find in App Finder.
  • BeastMode91
  • Newbie
  • 470 Views
  • 1 replies
  • 0 likes
  • Other
  • 470 Views
  • 1 replies
  • 0 likes

3 month special before Dec. 31st?

I did not have spotify premium until 2 days ago and I was purchasing it for the new discount (3months forpremium for .99). I kept going to the link but it wouldn't let me choose anything so I went to settings and paid the 12.99 thinking it would give...

  • Newbie
  • I did not have spotify premium until 2 days ago and I was purchasing it for the new discount (3months forpremium for .99). I kept going to the link but it wouldn't let me choose anything so I went to...
  • Jeruremi
  • Casual Listener
  • 439 Views
  • 3 replies
  • 0 likes
  • Account
  • 439 Views
  • 3 replies
  • 0 likes

Not getting premium

I Used the 7 days free trial, now I upgraded to premium but I'm not getting it, I've tried to log out and reset, I've also tried to reinstall but still not getting the premium version. I don't know what to do now!The user ID on the receipt doesn't ma...

  • Casual Listener
  • I Used the 7 days free trial, now I upgraded to premium but I'm not getting it, I've tried to log out and reset, I've also tried to reinstall but still not getting the premium version. I don't know w...
  • Taly
  • Casual Listener
  • 220 Views
  • 2 replies
  • 0 likes
  • Free
    Premium
  • 220 Views
  • 2 replies
  • 0 likes

Can't connect account to Facebook

I have an account setup from before Facebook connections were required. I'm trying to tie this account to my Facebook account via my Windows computer and using Firefox to authenticate with Facebook. When I press the "Connect to Facebook..." button in...

  • Newbie
  • I have an account setup from before Facebook connections were required. I'm trying to tie this account to my Facebook account via my Windows computer and using Firefox to authenticate with Facebook. ...
  • kbrooksc
  • Community Legend
  • 198 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 198 Views
  • 1 replies
  • 0 likes

got charged 3 times from spotify

This month i have been charged 3 times on the same day for spotify for some reason any reason why this is?

  • Newbie
  • This month i have been charged 3 times on the same day for spotify for some reason any reason why this is?
  • kbrooksc
  • Community Legend
  • 346 Views
  • 1 replies
  • 0 likes
  • 346 Views
  • 1 replies
  • 0 likes

Solved!! Have reset offline devices but Spotify still wont sync!

My tablet wont sync as "more than three devices are offline". I only have three devices so something must be wrong. Anyway, I have logged in and removed all devices to start over with the syncing. When trying to sync, Spotify still says that Ihave mo...

  • Casual Listener
  • My tablet wont sync as "more than three devices are offline". I only have three devices so something must be wrong. Anyway, I have logged in and removed all devices to start over ...
  • FamGlum
  • Casual Listener
  • 448 Views
  • 3 replies
  • 0 likes
  • Account
  • 448 Views
  • 3 replies
  • 0 likes

spotify username

my username is just a load of numbers, this is really annoying because people cant serach for me within spotify? Ive never had the opportunity to set up a username, what can i do?!?

  • Newbie
  • my username is just a load of numbers, this is really annoying because people cant serach for me within spotify? Ive never had the opportunity to set up a username, what can i do?!?
  • Amarro
  • Community Legend
  • 158 Views
  • 1 replies
  • 0 likes
  • Account
  • 158 Views
  • 1 replies
  • 0 likes

Help Regarding Acitivity Feed

Hi Everyone, does anyone else have any advice regarding the activity feed, and it not essentially connecting? I am getting a "spinning wheel" and have literally gone to three different devices, only to have the desktop version just "spin" and my mobi...

  • Casual Listener
  •   Hi Everyone, does anyone else have any advice regarding the activity feed, and it not essentially connecting? I am getting a "spinning wheel" and have literally gone to three different devic...
  • 139 Views
  • 0 replies
  • 0 likes
  • Account
  • 139 Views
  • 0 replies
  • 0 likes

Premium account to Family account

Hello , I have a premium account that is gift from Vodafone for starting a new contract. My girlfriend is paying for premium at the moment. Is there a was for me to upgrade to family and pay the differance so we can both enjoy spotify premium at a di...

  • Newbie
  • Hello , I have a premium account that is gift from Vodafone for starting a new contract. My girlfriend is paying for premium at the moment. Is there a was for me to upgrade to family and pay the di...
  • Merik
  • Community Legend
  • 164 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 164 Views
  • 1 replies
  • 0 likes