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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80474 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
654086 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
734561 Views
18 replies
29 likes
I just upgraded to premium but still am seeing my account as free on my
iPhone. I've reinstalled, followed the four steps, sent an email to
contact support, and still nothing. Please help. My order # is
3491618404071
I just upgraded to premium but still am seeing my account as free on my iPhone. I've reinstalled, followed the four steps, sent an email to contact support, and still nothing. Please help. My order #...
Community Legend
432 Views
5 replies
0 likes
I have a premium account linked to my Facebook page. My name on Facebook is my business name and now to log in to Facebook, I need to send them a photo ID to prove my name. I have no desire to send any personal information to Facebook and now I don't...
I have a premium account linked to my Facebook page. My name on Facebook is my business name and now to log in to Facebook, I need to send them a photo ID to prove my name. I have no desi...
Community Legend
267 Views
3 replies
0 likes
Just paid for premium and it says it has not been downloaded and won't play. I also think it's charged me three times as I have had three seperate receipt emails each time I tried again. Please check and reimburse or at least make sure I have three m...
Just paid for premium and it says it has not been downloaded and won't play. I also think it's charged me three times as I have had three seperate receipt emails each time I tried again. Please check...
Community Legend
199 Views
1 replies
0 likes
I just paid for premium accoubt through my movile application (iphone) and the paiment has gone through not once but twice!!! But still nothing has happend!!! Can you please tell me how should I activate my premium account?
I just paid for premium accoubt through my movile application (iphone) and the paiment has gone through not once but twice!!! But still nothing has happend!!! Can you please tell me how should I acti...
Community Legend
320 Views
1 replies
0 likes
Hi! I have a classic Spotify account, i.e. an username rather than a pure Facebook auth. Now, my wife has been sitting at the computer and while I was logged on to Spotify she has some way managed to click to link them together. Now I did go into Edi...
Hi! I have a classic Spotify account, i.e. an username rather than a pure Facebook auth. Now, my wife has been sitting at the computer and while I was logged on to Spotify she has some way...
Community Legend
514 Views
1 replies
0 likes
I bought a $30 gift card today, redeemed it, was sent an email receipt and nothing!!! No premium nothing, I got ripped off!!!! I want my premium I paid for or my money back!
I bought a $30 gift card today, redeemed it, was sent an email receipt and nothing!!! No premium nothing, I got ripped off!!!! I want my premium I paid for or my money back!
Community Legend
291 Views
1 replies
0 likes
I'm a premium subscriber right now and my montly subscription will renew in a few weeks. If I switch to Family, how will I be charged? Prorate for the rest of the month that I have for Premium? Double charge?
I'm a premium subscriber right now and my montly subscription will renew in a few weeks. If I switch to Family, how will I be charged? Prorate for the rest of the month that I have for Premium? Doubl...
Community Legend
1640 Views
2 replies
0 likes
To whom it may concern, I have been charged twice for this month. How do I go about arranging a credit?
To whom it may concern, I have been charged twice for this month. How do I go about arranging a credit?
Not applicable
389 Views
3 replies
0 likes
Hello, I think my account was accidentally duplicated during a login. It's like a new Spotify account is linked to my Facebook account. I tried some unlinking etc. but it seems that I cannot revive my original Spotify account myself. Due to this mist...
Hello, I think my account was accidentally duplicated during a login. It's like a new Spotify account is linked to my Facebook account. I tried some unlinking etc. but it seems that I...
Not applicable
668 Views
6 replies
0 likes
I need some help, for some weird recent I have been trying for over a week now, spotify won't let me subscribe to premium service. Every single time I put in my credit card information it says an error has occured and try again later. Please help
I need some help, for some weird recent I have been trying for over a week now, spotify won't let me subscribe to premium service. Every single time I put in my credit card information it says an err...
Casual Listener
1725 Views
6 replies
0 likes
My wife and I both have separate Premium subscriptions. I recently saw that is Spotify Family so I want to upgrade to that to save me $5/month. I saw in the Family guide that if an invite it sent to a user with a Premium account, she will be unable t...
My wife and I both have separate Premium subscriptions. I recently saw that is Spotify Family so I want to upgrade to that to save me $5/month. I saw in the Family guide that if an invite it sent to ...
Community Legend
450 Views
1 replies
0 likes
I was approved for the student discount and was sent an email and followed through all the steps the email requested. Although, under my account info, it still says my bill is $9.99 and the first free month recently ran out so I do not want to pay th...
I was approved for the student discount and was sent an email and followed through all the steps the email requested. Although, under my account info, it still says my bill is $9.99 and the first fre...
Casual Listener
236 Views
3 replies
0 likes
Hallo liebe Community,ich habe die Premium version von spotify und trotzdem werden viele songs auf meinem Iphone nicht synchronisiert, sodass ich diese Songs nur mit einer bestehenenden Internetverbindung abspielen kann... woran liegt das ? Grüße Ves...
Hallo liebe Community, ich habe die Premium version von spotify und trotzdem werden viele songs auf meinem Iphone nicht synchronisiert, sodass ich diese Songs nur mit einer bestehenenden Internetv...
Regular
452 Views
8 replies
0 likes
I try to access to Spotify in windows PC, the program do not grant the access to my account and display the follwoing message: " Error al iniciar sesión El pais en el que te encuentras no coincide con el que está registrado en el perfil. Actualiza tu...
I try to access to Spotify in windows PC, the program do not grant the access to my account and display the follwoing message: " Error al iniciar sesión El pais en el que te encuentras no coincid...
Casual Listener
512 Views
5 replies
0 likes
Hello, i recently got spotify premium on a 1 month free trial then i wanted to pay the student rate of £5 a month instead of £10 a month. I have already payed £9.99 for the last month and am wodering how do i go about changing my credentials so that ...
Hello, i recently got spotify premium on a 1 month free trial then i wanted to pay the student rate of £5 a month instead of £10 a month. I have already payed £9.99 for the last month and am wodering...
Community Legend
240 Views
1 replies
0 likes
I've recently found out that I have been double charged for 8 months! I have one account and never have created two! ive sent a request in because you can't talk to anyone! I want this refunded to my account or I'm done with spotify! Case#02006083
I've recently found out that I have been double charged for 8 months! I have one account and never have created two! ive sent a request in because you can't talk to anyone! I want this refunded to my...
Community Legend
193 Views
1 replies
0 likes
I've contacted customer support twice, the case numbers are 02005480 and 02006056. I accidentally associated my account with the email oomfuh12491@AOL.com when it should have been oomfuh12491@GMAIL.com. The address at AOL does not exist and I would l...
I've contacted customer support twice, the case numbers are 02005480 and 02006056. I accidentally associated my account with the email oomfuh12491@AOL.com when it should have been oomfuh12491@GMAIL.c...
Casual Listener
278 Views
2 replies
0 likes
Hello- I have a spotify premium account- some how when I log in to Spotify it logs me in as someone else. I am not connected to Facebook, and all my info is correct on the Spotify accounts page, but when I log in even with my NEW password, it says I ...
Hello- I have a spotify premium account- some how when I log in to Spotify it logs me in as someone else. I am not connected to Facebook, and all my info is correct on the Spotify accounts page, but ...
Community Legend
575 Views
1 replies
0 likes
I recently decided to migrate from iTunes to Spotify to manage my library across desktop and mobile platforms. I create playlists using genres as the key data field. When my local files were scanned, I noticed that the screen did not show the genre. ...
I recently decided to migrate from iTunes to Spotify to manage my library across desktop and mobile platforms. I create playlists using genres as the key data field. When my local files were scanned,...
Community Legend
614 Views
6 replies
0 likes
Hi guys, I've 10 playlist I made and I want to play shuffle mode in all of them. How can I do that? It's a Premium feature? Thanks.
Hi guys, I've 10 playlist I made and I want to play shuffle mode in all of them. How can I do that? It's a Premium feature? Thanks.
Casual Listener
2415 Views
6 replies
0 likes
