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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 2940 Views
  • 0 replies
  • 8 likes
  • Security
  • 2940 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 455612 Views
  • 973 replies
  • 109 likes
  • Account
  • 455612 Views
  • 973 replies
  • 109 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1202024 Views
  • 119 replies
  • 116 likes
  • Account
  • 1202024 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 110278 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 110278 Views
  • 72 replies
  • 12 likes

Superuser Contribution Spotify can't play this right now. If you have the file on your computer you can import it.

PlanPremiumCountryThe NetherlandsDeviceWindows 10 My Question or IssueI tried uninstalling, removing all the Spotify related files from my PC and reïnstalling it. I even restarted the PC while it was uninstalled. Same problem.It works on my browser a...

  • Newbie
  • Plan Premium Country The Netherlands Device Windows 10   My Question or Issue I tried uninstalling, removing all the Spotify related files from my PC and reïnstalling it. I even restarte...
  • Elena
  • Moderator
  • 460 Views
  • 1 replies
  • 0 likes
  • Premium
  • 460 Views
  • 1 replies
  • 0 likes

Superuser Contribution Will I lose all my playlists if i Upgrade to Premium

Im very afraid to upgrade to premium cuz i dont wanna lose the 14 playlists i have. i have spotify on my gallaxy s3 but its only radio cuz its free spotify but my playlists show up i just cant listen to them. if i upgrade on my home comp. will it als...

  • Regular
  • Im very afraid to upgrade to premium cuz i dont wanna lose the 14 playlists i have. i have spotify on my gallaxy s3 but its only radio cuz its free spotify but my playlists show up i just cant listen...
  • Elena
  • Moderator
  • 7505 Views
  • 5 replies
  • 0 likes
  • 7505 Views
  • 5 replies
  • 0 likes

Suddenly lost connection

PlanFreeCountryLatviaDevice(PC)Operating System(Windows 10) My Question or IssueSo, just about 10 minutes ago, music suddenly stopped playing, and I couldn't play anything. Since nothing worked, I went to reinstall my launcher, but after reinstalling...

  • Casual Listener
  • Plan Free Country Latvia Device (PC) Operating System (Windows 10)   My Question or Issue So, just about 10 minutes ago, music suddenly stopped playing, and I couldn't play anything. S...
  • DanielTham
  • Composer
  • 498 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 498 Views
  • 1 replies
  • 0 likes

I WANT TO DELETE MY ACCOUNT

Hey everyone. I want to delete my account but the e-mail written before is an old e-mail. What i mean is, I already deleted that e-mail years ago and it is inaccessible now. But spotify don't let me to change my e-mail. When I try to delete my accoun...

  • Visitor
  • Hey everyone. I want to delete my account but the e-mail written before is an old e-mail. What i mean is, I already deleted that e-mail years ago and it is inaccessible now. But spotify don't let me ...
  • DanielTham
  • Composer
  • 613 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
    Security
    Subscription
    Unlimited
  • 613 Views
  • 1 replies
  • 0 likes

[All Platforms][Playlists] Playlists keep restarting from begin

If you play the playlist where all your liked songs are, from a-z and you play a song with a title that starts with the letter g. Mention that your playlist is sorted on “title”. It will play a few songs where the title starts with a g from a-z. Ive ...

  • Music Fan
  • If you play the playlist where all your liked songs are, from a-z and you play a song with a title that starts with the letter g. Mention that your playlist is sorted on “title”. It will play a few s...
  • Andidebest
  • Visitor
  • 1105 Views
  • 1 replies
  • 3 likes
  • All Platforms
    Playlists
  • 1105 Views
  • 1 replies
  • 3 likes

Solved!!Superuser Contribution Error in Artists

Hi, is this the right place to report errors? (I saw other similar posts)the author of song:https://open.spotify.com/track/29CUsIiOZg5oqSLRchbZxq?si=GKLFbJafRJqjMmEMCxgRSQis not the same as:https://open.spotify.com/artist/05QRCZyRXXDRj5d81hSkFZ?si=kb...

  • Casual Listener
  • Hi,  is this the right place to report errors? (I saw other similar posts) the author of song: https://open.spotify.com/track/29CUsIiOZg5oqSLRchbZxq?si=GKLFbJafRJqjMmEMCxgRSQ is not the sa...
  • jthomas65
  • Casual Listener
  • 1572 Views
  • 2 replies
  • 0 likes
  • Other
  • 1572 Views
  • 2 replies
  • 0 likes

Superuser Contribution delete APA ADANYA from my account

how can i fix thisPlan/PremiumCountrynetherlandsDeviceandroidOperating Systemwindows 10 My Question or Issuedelete APA ADANYA from my account its not mine

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  • Regular
  • how can i fix this Plan/Premium Country netherlands Device android Operating System windows 10   My Question or Issue delete APA ADANYA from my account  its not mine
  • EthanS1
  • Community Legend
  • 2144 Views
  • 9 replies
  • 0 likes
  • Premium
  • 2144 Views
  • 9 replies
  • 0 likes

Solved!! Student Account Overcharge

I signed up for a student premium account it was approved which is supposed to last a year without any renewal. Without any notification and without my consent account has been being changed to family account and been charged the higher price. I woul...

  • Visitor
  • I signed up for a student premium account it was approved which is supposed to last a year without any renewal. Without any notification and without my consent account has been being changed to famil...
  • Tom
  • Community Legend
  • 613 Views
  • 1 replies
  • 0 likes
  • Premium
  • 613 Views
  • 1 replies
  • 0 likes

Superuser Contribution Family subscriptions - being charged twice

Hello,I just noticed that I was charged every month despite I am a member of the family plan and should not pay at all. We double-checked that with my sister and she was charged too. Ofc I can provide all the documents proofing the payments.Also, I n...

  • Casual Listener
  • Hello, I just noticed that I was charged every month despite I am a member of the family plan and should not pay at all. We double-checked that with my sister and she was charged too. Ofc I can prov...
  • Mario
  • Spotify Legend
  • 451 Views
  • 3 replies
  • 0 likes
  • Premium
    Subscription
  • 451 Views
  • 3 replies
  • 0 likes

Umstellung von einfach zu Familienaccount bei der Telekom

PlanPremiumCountryGermany My Question or IssueIch möchte meinen Account von Einzel Premium auf einen Familienaccount Premium Umwandeln. Da mein Spotify Account noch über die Telekom läuft hat die anfrage bei der Telekom nicht geholfen. Deshalb hier d...

  • Visitor
  •   Plan Premium Country Germany   My Question or Issue Ich möchte meinen Account von Einzel Premium auf einen Familienaccount Premium Umwandeln. Da mein Spotify Account noch über die ...
  • OneByBoo
  • Roadie
  • 1166 Views
  • 1 replies
  • 1 likes
  • Account
  • 1166 Views
  • 1 replies
  • 1 likes

Superuser Contribution Facebook full name not showing up on Spotify

I have tried on my mobile, desktop and the actual website but my profile name on Spotify is not matching up with Facebook. Is it a privacy setting? I've unlinked and re-linked it to Facebook multiple times. Right now the only way to find me is to typ...

  • Visitor
  • I have tried on my mobile, desktop and the actual website but my profile name on Spotify is not matching up with Facebook. Is it a privacy setting? I've unlinked and re-linked it to Facebook multiple...
  • srseven
  • Regular
  • 3440 Views
  • 7 replies
  • 0 likes
  • Account
  • 3440 Views
  • 7 replies
  • 0 likes

Superuser Contribution Plan değişikliği sorunu

Merhaba , ödeme yöntemini değiştir diye bir mesaj aldım ve yeni kart ekledim.Kartımdan 27 tl çekildiğini gördüm ve aile planına geçirildiğimi gördüm.Ben öğrenci planını kullanıyordum bu sebeple bilgim dahilinde olmayan bu değişikliğin iptal edilmesin...

Screenshot_2020-04-15-00-19-54.png
  • Casual Listener
  •   Merhaba , ödeme yöntemini değiştir diye bir mesaj aldım ve yeni kart ekledim.Kartımdan 27 tl çekildiğini gördüm ve aile planına geçirildiğimi gördüm.Ben öğrenci planını kullanıyordum bu sebep...
  • Ivan
  • Spotify Legend
  • 4364 Views
  • 3 replies
  • 1 likes
  • Premium
  • 4364 Views
  • 3 replies
  • 1 likes

Solved!! How are you going to have the option to create an account using Facebook credentials but not support

I just recently got a ps4 and saw that I can use Spotify, tried to login and saw that Facebook login isn’t supported so I have to use the WiFi to connect the device and it doesn’t work. I have an Xbox one and they use a different system where I had t...

  • Casual Listener
  • I just recently got a ps4 and saw that I can use Spotify, tried to login and saw that Facebook login isn’t supported so I have to use the WiFi to connect the device and it doesn’t work. I have an Xbo...
  • goonbagged
  • Casual Listener
  • 443 Views
  • 1 replies
  • 0 likes
  • Login
  • 443 Views
  • 1 replies
  • 0 likes

Solved!! Unable To Connect To PREMIUM account

PlanPremiumDeviceSamsung Galaxy A30Operating SystemAndroid My Question or IssueHello,I've signed up to Spotify lately using my phone, and bought a Premium account.Today I firstly tried login to my account from my computer, and I was not able to conne...

  • Casual Listener
  • Plan Premium Device Samsung Galaxy A30 Operating System Android   My Question or Issue Hello, I've signed up to Spotify lately using my phone, and bought a Premium account. Today ...
  • Tom
  • Community Legend
  • 2178 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
  • 2178 Views
  • 2 replies
  • 0 likes

Solved!! Impossible de réinitialiser mon mot de passe

My Question or Issue Bonjour, L'un des membres de mon Spotify Famille ne parvient plus à se connecter à son compte.Lorsque je fais "mot de passe oublié", le site me confirme qu'un email de réinitialisation a été envoyé, mais le membre ne reçoit rien ...

  • Casual Listener
  • My Question or Issue   Bonjour,   L'un des membres de mon Spotify Famille ne parvient plus à se connecter à son compte. Lorsque je fais "mot de passe oublié", le site me confirme qu'un...
  • OneByBoo
  • Roadie
  • 2037 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Security
  • 2037 Views
  • 3 replies
  • 0 likes

Superuser Contribution Moving from a family plan to a personal plan

I was sharing a family plan with my boyfriend (the plan and payments are in his name) but as we have now split up I would like to set up my own plan in my own name. I can't create a new account currently as my email is in use and I don't want to lose...

  • Casual Listener
  • I was sharing a family plan with my boyfriend (the plan and payments are in his name) but as we have now split up I would like to set up my own plan in my own name. I can't create a new account curre...
  • Mario
  • Spotify Legend
  • 2138 Views
  • 3 replies
  • 0 likes
  • Account
  • 2138 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Spotify keeps resetting the streams on a song that my band released! Please help!

My band just released a new song last week and our live streams have been going up. However, whenever Spotify for Artists updates it's data at 12PM GMT, the live streams reset and we lose the streams we gained. For example, in the morning, we would s...

  • Visitor
  • My band just released a new song last week and our live streams have been going up. However, whenever Spotify for Artists updates it's data at 12PM GMT, the live streams reset and we lose the streams...
  • Mario
  • Spotify Legend
  • 2653 Views
  • 1 replies
  • 1 likes
  • Security
  • 2653 Views
  • 1 replies
  • 1 likes

my ads changed language

PlanFreeCountryItalyOperating SystemWindows 10 My Question or IssueIt's been a week or so since my ads changed language, from Italian to German. I haven't changed the system's laguage and I've always been in Italy. I tried to check my IP but it says ...

  • Visitor
  • Plan Free Country Italy Operating System Windows 10   My Question or Issue It's been a week or so since my ads changed language, from Italian to German. I haven't changed the system's la...
  • OneByBoo
  • Roadie
  • 655 Views
  • 1 replies
  • 0 likes
  • Account
    Free
  • 655 Views
  • 1 replies
  • 0 likes

Superuser Contribution Logging into a different account through facebook

My fiance lets me use his account and he signs in with Facebook. If I click on Connect with Facebook it pulls up a page saying, "You previously logged into Spotify using Facebook. Would you like to continue?" If I click yes, it logs into my personal ...

  • Newbie
  • My fiance lets me use his account and he signs in with Facebook. If I click on Connect with Facebook it pulls up a page saying, "You previously logged into Spotify using Facebook. Would you like to c...
  • Ivan
  • Spotify Legend
  • 1067 Views
  • 3 replies
  • 0 likes
  • 1067 Views
  • 3 replies
  • 0 likes

Someone hijacked my accounts and now all my playlists are gone

Somewhere around early march my email and password had been leaked on pastebin and I got a bunch of emails about suspicious logins on my account. I immediately changed my password everywhere and doing this logged me out of Spotify on my phone and pc....

  • Visitor
  • Somewhere around early march my email and password had been leaked on pastebin and I got a bunch of emails about suspicious logins on my account. I immediately changed my password everywhere and doin...
  • EthanS1
  • Community Legend
  • 448 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Security
  • 448 Views
  • 1 replies
  • 0 likes