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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9964 Views
  • 3 replies
  • 9 likes
  • Security
  • 9964 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ddongnyangi
  • Newbie
  • 497309 Views
  • 982 replies
  • 112 likes
  • Account
  • 497309 Views
  • 982 replies
  • 112 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1214257 Views
  • 119 replies
  • 117 likes
  • Account
  • 1214257 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122800 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122800 Views
  • 72 replies
  • 12 likes

Cant login whit telephone number on computer

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen i try to enter in spotify download app on my computer the option enter whit telephone nu...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue When i ...
  • Billy-J
  • Spotify Star
  • 619 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 619 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't find my deleted playlists on Recover Playlists option

PlanPremiumCountryPhilippinesDevice(Samsung Galaxy S8)Operating System(Android Oreo) My Question or Issue I have deleted many playlists in the past, and I've recently deleted atleast two of my playlists. But whenever I try to recover them, the Recove...

  • Casual Listener
  • Plan Premium Country Philippines Device (Samsung Galaxy S8) Operating System (Android Oreo)   My Question or Issue  I have deleted many playlists in the past, and I've recent...
  • qudzbudz
  • Newbie
  • 5563 Views
  • 4 replies
  • 0 likes
  • Account
    Other
  • 5563 Views
  • 4 replies
  • 0 likes

trouble logging in

PlanFree/PremiumCountryUSADevice(Macbook Pro late 2016)Operating System(Windows 10,etc.) My Question or IssueI had an account about 2 years ago that I havent used since and Im trying to get back into it. I cant remember the password and I dont have a...

  • Newbie
  • Plan Free/Premium Country USA Device (Macbook Pro late 2016) Operating System (Windows 10,etc.)   My Question or Issue I had an account about 2 years ago that I havent used since and I...
  • Jose_M
  • Spotify Star
  • 522 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 522 Views
  • 1 replies
  • 0 likes

Playlist SEO broken randomly

Hey Spotify Team,Pavle here from ChillYourMind.First of, before anyone tells me what's SEO is, I indeed know what it is and how it works, however I have some other issues that I'm searching for answers or even helping me fix it.Our playlist 'Summer 2...

  • Visitor
  • Hey Spotify Team, Pavle here from ChillYourMind. First of, before anyone tells me what's SEO is, I indeed know what it is and how it works, however I have some other issues that I'm searching for...
  • 393 Views
  • 0 replies
  • 0 likes
  • Account
    Other
  • 393 Views
  • 0 replies
  • 0 likes

Solved!! Profile Picture

PlanPremiumCountryUnited StatesDevicePcOperating SystemWindows 10 My Question or IssueI have the latest version of the spotify app on my pc running windows 10, and whenever I try to change my profile picture, It shows on my profile but not in the top...

  • Casual Listener
  • Plan Premium Country United States Device Pc Operating System Windows 10   My Question or Issue I have the latest version of the spotify app on my pc running windows 10, and whenever I...
  • Maxim
  • Spotify Star
  • 840 Views
  • 3 replies
  • 0 likes
  • Account
  • 840 Views
  • 3 replies
  • 0 likes

I didn't create my account. Someone did it for me.

I got an email this morning that someone accessed my account from Russia... which is surprising as I didn't have a Spotify account before. Not sure what the scam is here, but I was able to use the forgot password function to gain control of my new bu...

  • Newbie
  • I got an email this morning that someone accessed my account from Russia... which is surprising as I didn't have a Spotify account before. Not sure what the scam is here, but I was able to use the fo...
  • Billy-J
  • Spotify Star
  • 734 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 734 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can´t log in or reset password

PlanFreeCountryGermany My Question or Issue I have suddenly been logged out of my account on all my devices and cannot change my password. When trying to log in on my phone it works but a split seccon later I am logged out again. When I try to reset ...

  • Casual Listener
  • Plan Free Country Germany   My Question or Issue   I have suddenly been logged out of my account on all my devices and cannot change my password. When trying to log in on my phone it...
  • Xenia
  • Moderator
  • 809 Views
  • 3 replies
  • 0 likes
  • Login
  • 809 Views
  • 3 replies
  • 0 likes

Not qualified...

I have been a Subscriber for a long time and I am annoyed that any new deals and codes will not work for most of us long time supporters. When I first got Spotify I used a 3 day free trial and because of that, I do not qualify for the 6 month free Pr...

  • Visitor
  •   I have been a Subscriber for a long time and I am annoyed that any new deals and codes will not work for most of us long time supporters.   When I first got Spotify I used a 3 day free...
  • OneByBoo
  • Roadie
  • 725 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 725 Views
  • 1 replies
  • 0 likes

[All platforms] I can't change my profile picture/Playlist bio/Playlist Picture

PlanFreeCountryFranceDevicePC/SamsungOperating SystemWindows 10 My Question or Issue I tried everything i found on the forum (Deinstalling/Reinstalling etc etc) Here is the problem Yersteday i created a new account to share some playlist with my comm...

  • Casual Listener
  • Plan Free Country France Device PC/Samsung Operating System Windows 10   My Question or Issue   I tried everything i found on the forum (Deinstalling/Reinstalling etc etc) &nbsp...
  • rhrahulhaldar
  • Composer
  • 1502 Views
  • 3 replies
  • 2 likes
  • Account
  • 1502 Views
  • 3 replies
  • 2 likes

Cant view or Edit account info

PlanPremium FamilyCountryUSADeviceiPhoneXs and Windows 10 Operating SystemiOS 13.5.1 My Question or IssueHello! I am trying to edit my display name on my desktop app but I dont even have a option anymore to change ANYTHING. The edit button works but ...

  • Visitor
  •   Plan Premium Family Country USA Device iPhoneXs and Windows 10  Operating System iOS 13.5.1   My Question or Issue Hello! I am trying to edit my display name on my desktop...
  • Billy-J
  • Spotify Star
  • 753 Views
  • 1 replies
  • 0 likes
  • Account
  • 753 Views
  • 1 replies
  • 0 likes

My Artist Name is Going to Be Incorrect When It Releases

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am releasing an album on Friday through DistroKid and they incorrectly misspelled my last n...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I am re...
  • Billy-J
  • Spotify Star
  • 1608 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 1608 Views
  • 1 replies
  • 0 likes

Trusted Devices

PlanFreeCountryScotlandDeviceGoogle Pixel 2Operating SystemAndroid 10 My Question or IssueSomeone has been using my account and adding songs to my playlists and I feel like Spotify should have the option for trusted devices to give users the ability ...

  • Newbie
  • Plan Free Country Scotland Device Google Pixel 2 Operating System Android 10   My Question or Issue Someone has been using my account and adding songs to my playlists and I feel like S...
  • Billy-J
  • Spotify Star
  • 1348 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Security
  • 1348 Views
  • 1 replies
  • 0 likes

Unlink personal account from artist

PlanPremium CountryFinland My Question or IssueI am unable to unlink my personal account from artist account.

  • Casual Listener
  •   Plan Premium   Country Finland   My Question or Issue I am unable to unlink my personal account from artist account. 
  • Maxim
  • Spotify Star
  • 622 Views
  • 1 replies
  • 0 likes
  • Account
  • 622 Views
  • 1 replies
  • 0 likes

Superuser Contribution What is happening to my music?

I have spotify premium under a family plan. I use the app a lot and I had compiled a list of music over time. I have always had an issue with weird songs being downloaded and I thought it was because of the stranger things mode. I originally turned i...

  • Casual Listener
  • I have spotify premium under a family plan. I use the app a lot and I had compiled a list of music over time. I have always had an issue with weird songs being downloaded and I thought it was because...
  • Dwaarf61
  • Visitor
  • 1181 Views
  • 6 replies
  • 0 likes
  • Account
  • 1181 Views
  • 6 replies
  • 0 likes

Superuser Contribution I can't access my account

I got an email about new access in my account that I don't recognize so I changed the password and sign out of my account everywhere, now I'm trying to login again and it says my configuration is offline that I have to change it but how am I going to...

  • Visitor
  • I got an email about new access in my account that I don't recognize so I changed the password and sign out of my account everywhere, now I'm trying to login again and it says my configuration is off...
  • Xenia
  • Moderator
  • 710 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
  • 710 Views
  • 2 replies
  • 0 likes

Mails received in wrong language

PlanPremiumCountryBelgium My Question or IssueI live in Belgium and speak French. I receive all the mails in dutch. How can I change that ? Regards,Fred.

  • Casual Listener
  • Plan Premium Country Belgium   My Question or Issue I live in Belgium and speak French. I receive all the mails in dutch. How can I change that ?   Regards, Fred.
  • Fredsky
  • Casual Listener
  • 803 Views
  • 4 replies
  • 1 likes
  • Account
  • 803 Views
  • 4 replies
  • 1 likes

Unlinking personal account from artist profile

Hello community! So I'm not sure if there's a way to do this, but I would like to unlink my personal listening account on Spotify from the artist profile it's connected to. Does anyone know if there's a way to do this? I'm currently missing out on so...

  • Newbie
  • Hello community!   So I'm not sure if there's a way to do this, but I would like to unlink my personal listening account on Spotify from the artist profile it's connected to.    Do...
  • Maxim
  • Spotify Star
  • 1521 Views
  • 3 replies
  • 0 likes
  • Account
    Other
  • 1521 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Transferring playlists from old to new account and deleting old account

I'm currently on a family plan (old account).I created a premium student account just today.I transferred my playlists from my old account to student account.I want to delete old account because I don't need it and don't want to have two accounts, bu...

  • Casual Listener
  • I'm currently on a family plan (old account). I created a premium student account just today. I transferred my playlists from my old account to student account. I want to delete old account becaus...
  • stackss10
  • Casual Listener
  • 2573 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 2573 Views
  • 4 replies
  • 0 likes

Why can does my friends profile show up when i search their display name

I searched my friend's display name up and it came up with his profile, meanwhile while i search my display name up, nothing comes up

  • Casual Listener
  • I searched my friend's display name up and it came up with his profile, meanwhile while i search my display name up, nothing comes up
  • MichaelSawers
  • Regular
  • 1240 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
  • 1240 Views
  • 2 replies
  • 0 likes

Superuser Contribution I can't access my Spotify account

Plan Premium Country Perú Device PC Operating System Windows 8.1 My Question or Issue I cannot access my Spotify account from the Windows application. Some time ago this happened to me, I only listened to music through the web browser. I changed the ...

  • Visitor
  • Plan Premium Country Perú Device PC Operating System Windows 8.1   My Question or Issue I cannot access my Spotify account from the Windows application. Some time ago this ha...
  • Katerina
  • Spotify Legend
  • 858 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
  • 858 Views
  • 2 replies
  • 0 likes