Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Spotify Star
2024-08-20 3:38:03 PM
4399 Views
0 replies
9 likes
Security

4399 Views
0 replies
9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
2 weeks ago
chiccawith2cs
Visitor
463224 Views
974 replies
110 likes
Account

463224 Views
974 replies
110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1205007 Views
119 replies
117 likes
Account

1205007 Views
119 replies
117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-10-08 9:00:30 AM
Maria
Moderator
112848 Views
72 replies
12 likes
Account
Login
Premium

112848 Views
72 replies
12 likes

Aylık ödemem 2kere çekildi

Spotify hesabımın aylık ödemesi 1 içerisinde 10 gün ara ile 17,99tl 2 defa hesabındab çekilmiştir , lütfen iade edilsin

mertmacun1
Visitor
Spotify hesabımın aylık ödemesi 1 içerisinde 10 gün ara ile 17,99tl 2 defa hesabındab çekilmiştir , lütfen iade edilsin
2020-04-28 4:58:27 AM
2020-04-28 9:52:56 AM
OneByBoo
Roadie
284 Views
1 replies
0 likes
Premium

284 Views
1 replies
0 likes

Solved!! Country change

PlanFreeCountryFrom France to SwitzerlandDeviceSamsung A8Operating SystemAndroidMy Question or IssueHi,A few years ago I created my account in France (Free plan) but never used it. Since then I moved to Switzerland. I want to change my country in my ...

sdufaut
Casual Listener
Plan Free Country From France to Switzerland Device Samsung A8 Operating System Android My Question or Issue Hi, A few years ago I created my account in France (Free plan) but never used it...
2020-04-27 9:17:32 AM
2020-04-28 9:39:58 AM
OneByBoo
Roadie
561 Views
3 replies
0 likes
Account

561 Views
3 replies
0 likes

Superuser Contribution Help to not have to choose an account on TCL Roku TV

Plan: PremiumCountry: USDevice: TCL Roku TVOperating System: unsure My Question or IssueEvery time I open spotify on my TV, it asks me to select an account (I only have 1 account on spotify). Is there a way to make it so it doesn't ask me this, and s...

leglenn2
Casual Listener
Plan: Premium Country: US Device: TCL Roku TV Operating System: unsure My Question or Issue Every time I open spotify on my TV, it asks me to select an account (I only have 1 accou...
2020-04-06 12:58:56 AM
2020-04-28 9:30:47 AM
Xenia
Moderator
1141 Views
3 replies
1 likes
Account

1141 Views
3 replies
1 likes

Superuser Contribution Unknown people are using my account

I have got in the past few days many logins into my Spotify account. I’m living in Germany and they are from China, Russia, Panama, Italy and different other countries. After the first log in, I logged out of all devices and changed my password, but ...

Ghazalhayati
Visitor
I have got in the past few days many logins into my Spotify account. I’m living in Germany and they are from China, Russia, Panama, Italy and different other countries. After the first log in, I logg...
2020-04-28 4:30:26 AM
2020-04-28 8:20:25 AM
Mario
Spotify Legend
656 Views
1 replies
0 likes
Account
Login
Premium
Security

656 Views
1 replies
0 likes

MY ACCOUNT GOT HACKED

Dear Spotify,I am a very upset PAYING customer that had been having issues trying to recover my account with absolutely no support from anyone. I received an email last night that someone from Russia has accessed my account. I followed the steps to r...

abigaila123
Casual Listener
Dear Spotify, I am a very upset PAYING customer that had been having issues trying to recover my account with absolutely no support from anyone. I received an email last night that someone from Russ...
2020-03-20 3:53:13 PM
2020-04-27 9:52:21 PM
Luan
Spotify Star
2248 Views
5 replies
0 likes
Account
Subscription

2248 Views
5 replies
0 likes

Account being accessed by other people

PlanPremiumCountryAustraliaMy Question or IssueI have gotten several emails from Spotify saying that my account has been accessed from Russia/United States. Every time I've gotten one I have reset my password in an incognito browser, gone through all...

zacpaton
Regular
Plan Premium Country Australia My Question or Issue I have gotten several emails from Spotify saying that my account has been accessed from Russia/United States. Every time I've gotten one I hav...
2020-04-18 3:02:01 AM
2020-04-27 8:28:24 PM
Jose_M
Spotify Star
683 Views
4 replies
0 likes
Account
Security

683 Views
4 replies
0 likes

Profile Picture QR-Codes

Hi.i changed my profile picture and my name but when I want to share my QR-Code picture, the profile picture and name stay the same. Is this a bug or do I just have to wait?i also tried reinstalling and restarting the phone.

Scorpio_lvr
Visitor
Hi. i changed my profile picture and my name but when I want to share my QR-Code picture, the profile picture and name stay the same. Is this a bug or do I just have to wait? i also tried reinstall...
2020-04-26 11:17:38 PM
2020-04-27 4:08:16 PM
TaTHEj
Composer
1825 Views
1 replies
0 likes
Account
Other
Premium

1825 Views
1 replies
0 likes

Superuser Contribution detected suspicious activity

PlanPremiumCountrySwitzerlandDeviceSamsung Galaxy 9Operating Systemandroid v9 My Question or Issuetoday i received a email stating that due to suspicious activity i had to reset my password.i want to know what activity was demed suspicous because i w...

krix0cris
Regular
Plan Premium Country Switzerland Device Samsung Galaxy 9 Operating System android v9 My Question or Issue today i received a email stating that due to suspicious activity i had to re...
2019-05-31 8:13:41 PM
2020-04-27 3:39:15 PM
krix0cris
Regular
10277 Views
8 replies
0 likes
Account
Security

10277 Views
8 replies
0 likes

Suspicious login to my account multiple times

Hi, some days ago I received an email that someone logged in my account from another country. The first thing that I did was log off from all devices and change the password with an unique one.After few days it happened again from the same country so...

Cariparma
Regular
Hi, some days ago I received an email that someone logged in my account from another country. The first thing that I did was log off from all devices and change the password with an unique one. Afte...
2020-04-25 10:45:24 AM
2020-04-27 2:51:00 PM
EthanS1
Community Legend
1498 Views
2 replies
0 likes

1498 Views
2 replies
0 likes

Superuser Contribution Suspicious login to my accont multiple times

PlanFreeCountryItalyDeviceXiaomi mi9Operating SystemWindows 10 My Question or IssueHi, some days ago I received an email that someone logged in my account from another country. The first thing that I did was log off from all devices and change the pa...

Cariparma
Regular
Plan Free Country Italy Device Xiaomi mi9 Operating System Windows 10 My Question or Issue Hi, some days ago I received an email that someone logged in my account from another countr...
2020-04-25 10:54:19 AM
2020-04-27 11:54:34 AM
Elena
Moderator
1508 Views
8 replies
0 likes
Account

1508 Views
8 replies
0 likes

18app

Dopo aver richiesto l'account premium per 6 mesi , tramite 18app, ed aver riscattato il codice richiesto (REMOVED) l'account non è passato a premium bensì è rimasto free, non riesco a trovare una soluzione. *Community Rock Star edit - removed persona...

andrea012
Visitor
Dopo aver richiesto l'account premium per 6 mesi , tramite 18app, ed aver riscattato il codice richiesto (REMOVED) l'account non è passato a premium bensì è rimasto free, non riesco a trovare un...
2020-04-26 5:50:25 PM
2020-04-27 11:31:59 AM
OneByBoo
Roadie
486 Views
1 replies
0 likes
Premium

486 Views
1 replies
0 likes

Log In Issues & Premium trial not recognised

PlanPremiumCountryUKDeviceHP desktop & Samsung Galaxy 8 Operating SystemWindows 10 My Question or IssueI recently signed up for Premium and recieved email confirming trial period. First "log-in" worked fine but 24 hours later when I tried to log in I...

EyeDog
Visitor
Plan Premium Country UK Device HP desktop & Samsung Galaxy 8 Operating System Windows 10 My Question or Issue I recently signed up for Premium and recieved email confirming...
2020-04-27 10:09:15 AM
2020-04-27 11:14:29 AM
OneByBoo
Roadie
306 Views
1 replies
0 likes
Login

306 Views
1 replies
0 likes

Logged me out

My Question or Issue Two days ago I was suddenly logged out of my account on my computer and phone. I tried logging back in with my normal email and password, but it didn't work. I tried resetting my password and then logged in, but it created a new ...

rsen1231
Casual Listener
My Question or Issue Two days ago I was suddenly logged out of my account on my computer and phone. I tried logging back in with my normal email and password, but it didn't work. I t...
2020-04-25 9:51:10 PM
2020-04-27 10:54:09 AM
OneByBoo
Roadie
582 Views
3 replies
0 likes
Account

582 Views
3 replies
0 likes

My playlist keeps disappearing

Plan: PremiumCountry: Philippines Device: Samsung Galaxy S20 Ultra, HP Laptop)Operating System: Android 10, Windows 10 My Question or Issue:I have several playlists downloaded on my phone and laptop and then just one day they all disappeared on both ...

jdbartolo
Visitor
Plan: Premium Country: Philippines Device: Samsung Galaxy S20 Ultra, HP Laptop) Operating System: Android 10, Windows 10 My Question or Issue: I have several playl...
2020-04-25 11:27:29 AM
2020-04-27 10:27:45 AM
OneByBoo
Roadie
3086 Views
1 replies
0 likes
Account
Other
Premium

3086 Views
1 replies
0 likes

Solved!! HELP: I have 3 artist accounts (all different songs) created by 3 different distributors.

PlanSpotify for ArtistCountrySingaporeDeviceLenovoOperating SystemWindows My Question or Issue My issue: I am a Mandopop singer. I launched my 1st EP in 2017 under Artist ID "SiaYeun Tay 郑夏韵" under distributor #1。 When I launched my new single on 27-...

YeunSG1711
Casual Listener
Plan Spotify for Artist Country Singapore Device Lenovo Operating System Windows My Question or Issue My issue: I am a Mandopop singer. I launched my 1st EP in 2017 un...
2020-04-26 9:05:26 PM
2020-04-27 8:05:37 AM
YeunSG1711
Casual Listener
967 Views
2 replies
0 likes
Account
Free

967 Views
2 replies
0 likes

Family Plan - Member access

I have 4 family members on my Spotify Premium. My daughter just got a new phone and can't log in to her Spotify account. She doesn't remember if she was required to set up an email/username/password. Is there a way to check for any of this info? Or d...

Sknapp
Casual Listener
I have 4 family members on my Spotify Premium. My daughter just got a new phone and can't log in to her Spotify account. She doesn't remember if she was required to set up an email/userna...
2020-04-26 11:11:45 PM
2020-04-26 12:17:46 AM
EthanS1
Community Legend
626 Views
1 replies
0 likes
Account
Premium
Subscription

626 Views
1 replies
0 likes

account

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuei recently got ahold of tech support because i was loosing artists tbat i kept following. She...

mandamarie2389
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue i recen...
2020-04-26 8:33:26 PM
2020-04-26 10:44:36 PM
Billy-J
Spotify Star
311 Views
1 replies
0 likes
Account

311 Views
1 replies
0 likes

How do I change my Spotify profile name?

PlanPremiumCountryDenmarkDevicePCOperating SystemWindows 10 My Question or IssueI want to connect my Facebook account so I can see my friends activity etc. All this, but I do not want my name to be provided, I want to customize it while being logged ...

SoloFeed0339
Visitor
Plan Premium Country Denmark Device PC Operating System Windows 10 My Question or Issue I want to connect my Facebook account so I can see my friends activity etc. All this, but I do...
2020-04-26 5:13:22 PM
2020-04-26 8:27:06 PM
Emilia_8
Community Legend
391 Views
1 replies
0 likes
Account

391 Views
1 replies
0 likes

Solved!!Superuser Contribution Premium account and artist profile

Hi guysI just got a premium account (april 2020):webproAs i can see, i can find myself by typing the username in the search bar.But i cannot find my artist profile, which has been verified ?The Eighties Are BackThe first song is set to be released on...

webpro
Casual Listener
Hi guys I just got a premium account (april 2020): webpro As i can see, i can find myself by typing the username in the search bar. But i cannot find my artist profile, which has been verified ? ...
2020-04-26 1:58:14 PM
2020-04-26 2:15:11 PM
Mario
Spotify Legend
462 Views
1 replies
0 likes
Account

462 Views
1 replies
0 likes

Superuser Contribution Delete all account history

PlanPremiumCountryUnited Kingdom DeviceSamsung Galaxy 8, Windows 10)Operating System(Android, Windows 10) My Question or IssueIs it possible to delete my entire account history? I no longer want my current recommendations and history from previous ye...

user-removed
Visitor
Plan Premium Country United Kingdom Device Samsung Galaxy 8, Windows 10) Operating System (Android, Windows 10) My Question or Issue Is it possible to delete my entire accoun...
2020-04-26 1:18:08 PM
2020-04-26 1:45:48 PM
Mario
Spotify Legend
571 Views
3 replies
0 likes
Account

571 Views
3 replies
0 likes

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