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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 4222 Views
  • 0 replies
  • 9 likes
  • Security
  • 4222 Views
  • 0 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • chiccawith2cs
  • Visitor
  • 462826 Views
  • 974 replies
  • 110 likes
  • Account
  • 462826 Views
  • 974 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1204802 Views
  • 119 replies
  • 117 likes
  • Account
  • 1204802 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 112759 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 112759 Views
  • 72 replies
  • 12 likes

How do I change my Spotify profile name?

PlanPremiumCountryDenmarkDevicePCOperating SystemWindows 10 My Question or IssueI want to connect my Facebook account so I can see my friends activity etc. All this, but I do not want my name to be provided, I want to customize it while being logged ...

  • Visitor
  • Plan Premium Country Denmark Device PC Operating System Windows 10   My Question or Issue I want to connect my Facebook account so I can see my friends activity etc. All this, but I do...
  • Emilia_8
  • Community Legend
  • 390 Views
  • 1 replies
  • 0 likes
  • Account
  • 390 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Premium account and artist profile

Hi guysI just got a premium account (april 2020):webproAs i can see, i can find myself by typing the username in the search bar.But i cannot find my artist profile, which has been verified ?The Eighties Are BackThe first song is set to be released on...

  • Casual Listener
  • Hi guys I just got a premium account (april 2020): webpro As i can see, i can find myself by typing the username in the search bar. But i cannot find my artist profile, which has been verified ? ...
  • Mario
  • Spotify Legend
  • 462 Views
  • 1 replies
  • 0 likes
  • Account
  • 462 Views
  • 1 replies
  • 0 likes

Superuser Contribution Delete all account history

PlanPremiumCountryUnited Kingdom DeviceSamsung Galaxy 8, Windows 10)Operating System(Android, Windows 10) My Question or IssueIs it possible to delete my entire account history? I no longer want my current recommendations and history from previous ye...

  • Visitor
  • Plan Premium Country United Kingdom   Device Samsung Galaxy 8, Windows 10) Operating System (Android, Windows 10)   My Question or Issue Is it possible to delete my entire accoun...
  • Mario
  • Spotify Legend
  • 571 Views
  • 3 replies
  • 0 likes
  • Account
  • 571 Views
  • 3 replies
  • 0 likes

Cant obtain student premium with new account

My Question or Issue I was using my father's email for my spotify account while using the student premium but he decided to close his account. I opened my own account but I'm not able to use the student premium do you saying I already redeemed it. Wh...

  • Visitor
  • My Question or Issue   I was using my father's email for my spotify account while using the student premium but he decided to close his account. I opened my own account but I'm not able to use...
  • OneByBoo
  • Roadie
  • 385 Views
  • 1 replies
  • 0 likes
  • Account
  • 385 Views
  • 1 replies
  • 0 likes

Reset Password

I cannot reset my password since I am not receiving any email from spotify on how to do so. I have checked my junk and spam folders as well.

  • Visitor
  • I cannot reset my password since I am not receiving any email from spotify on how to do so. I have checked my junk and spam folders as well. 😞  
  • OneByBoo
  • Roadie
  • 397 Views
  • 1 replies
  • 0 likes
  • Account
  • 397 Views
  • 1 replies
  • 0 likes

Trouble logging in, cant find account?

I logged out of spotify from my phone on the app and tried logging back in but when i did everything was gone, I tried different emails maybe i made another account that i forgot about but none of my other emails work. I am still logged into spotify ...

  • Visitor
  • I logged out of spotify from my phone on the app and tried logging back in but when i did everything was gone, I tried different emails maybe i made another account that i forgot about but none of my...
  • OneByBoo
  • Roadie
  • 339 Views
  • 1 replies
  • 0 likes
  • Account
  • 339 Views
  • 1 replies
  • 0 likes

Can log in on website but not in the app

PlanFreeCountryPhilippines-US Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI can log in on the Spotify website however when I’m trying to log in back in to the ap...

  • Casual Listener
  • Plan Free Country Philippines-US   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue ...
  • OneByBoo
  • Roadie
  • 528 Views
  • 3 replies
  • 0 likes
  • Login
  • 528 Views
  • 3 replies
  • 0 likes

Solved!! Account being hacked and used to listen to user's public playlist.

I'm really unsure what's going on. There are people logging into my account from different countries like the Netherlands, Egypt, and Vietnam and what I've noticed is that on the PC version of spotify, they'll use my account to listen to a public pla...

  • Casual Listener
  • ...potify, they'll use my account to listen to a public playlist by Die Grotte 2, grumpy, and Jean Pre and mute the audio so I won't suspect a thing.     I have changed my password MULTIPLE a...
  • Keanu_C
  • Community Legend
  • 624 Views
  • 3 replies
  • 1 likes
  • Account
    Free
  • 624 Views
  • 3 replies
  • 1 likes

Can I change my country without changing my payment method for Premium?

PlanPremiumCountryGermanyDeviceiPhone 7 My Question or IssueI made my account in the US but am currently living in Germany for a short period. I upgraded to Premium while in Germany but with an American card. A previous post says that with Premium I ...

  • Visitor
  • Plan Premium Country Germany Device iPhone 7   My Question or Issue I made my account in the US but am currently living in Germany for a short period. I upgraded to Premium while in Germ...
  • Keanu_C
  • Community Legend
  • 446 Views
  • 1 replies
  • 0 likes
  • Account
    Unlimited
  • 446 Views
  • 1 replies
  • 0 likes

Username change

Hi, I have a problem with changing my username.I´ve noticed that I have for no reason some strange username on my spotify account and when i decided to change i ve not found any way how to do that.I have been finding through the internet and I didn´t...

  • Visitor
  • Hi, I have a problem with changing my username. I´ve noticed that I have for no reason some strange username on my spotify account and when i decided to change i ve not found any way how to do that....
  • Keanu_C
  • Community Legend
  • 345 Views
  • 1 replies
  • 0 likes
  • Account
  • 345 Views
  • 1 replies
  • 0 likes

Solved!! Payments not going through.

Was hoping to never have to post in here but here we go. Recently I received a message that my payment was not going through - I have been a premium member for 2+ years and was shocked by this. I went on to try and fix the situation - card was still ...

  • Casual Listener
  • Was hoping to never have to post in here but here we go.   Recently I received a message that my payment was not going through - I have been a premium member for 2+ years and was shocked by th...
  • kriziahannat
  • Casual Listener
  • 2262 Views
  • 6 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 2262 Views
  • 6 replies
  • 0 likes

Missing Playlist

Hi there, I had a playlist with around 600 songs which has mysteriously disappeared! It playeed initially with no problems and then songs wouldn't play. Now the playlist has disappeared completely?! I have other playlists which are fine. Where has it...

  • Casual Listener
  • Hi there,    I had a playlist with around 600 songs which has mysteriously disappeared! It playeed initially with no problems and then songs wouldn't play. Now the playlist has disappeare...
  • Jsharkey
  • Newbie
  • 639 Views
  • 5 replies
  • 0 likes
  • 639 Views
  • 5 replies
  • 0 likes

Music I DON’T want plays automatically whatever I’m trying to listen to.

Hi there.It is all day that I cant’t listen to whatever I’m trying to, because a song from an artist I never searched for or listened to starts automatically. What the **bleep** is happening?Closing the app or even switching off the mobile, is not wo...

  • Casual Listener
  • Hi there. It is all day that I cant’t listen to whatever I’m trying to, because a song from an artist I never searched for or listened to starts automatically.  What the **bleep** is happening...
  • Gaynor
  • Visitor
  • 1629 Views
  • 4 replies
  • 0 likes
  • 1629 Views
  • 4 replies
  • 0 likes

can't login -- hacked

Hello,This morning when I opened the spotify app on my computer, I was logged out of my account. When I tried to log back in, it says it was my password was incorrect. I was also logged out of my iPhone. I tried to reset my password, but I did not re...

  • Newbie
  • Hello, This morning when I opened the spotify app on my computer, I was logged out of my account.  When I tried to log back in, it says it was my password was incorrect.  I was also logged...
  • OneByBoo
  • Roadie
  • 711 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 711 Views
  • 1 replies
  • 0 likes

Premium account not working!

so all of a sudden today, my premium account stopped- it’s connected with my spark so I get the 50% off. But when I log into spark it says plan renews on the 28th, so that indicates to me that it should be active? when I log into Spotify in account i...

  • Visitor
  • so all of a sudden today, my premium account stopped- it’s connected with my spark so I get the 50% off. But when I log into spark it says plan renews on the 28th, so that indicates to me that it sho...
  • OneByBoo
  • Roadie
  • 316 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 316 Views
  • 1 replies
  • 0 likes

Solved!! I can't connect to my account

can't connect on my pcPremiumFrance DeviceIphone Xr and windows 7Operating Systemios and windows hello, I no longer have access to the mailbox linked to my spotify premium account, here is my spotify username: 21bhqvin6zeqdfcfntbcwblby help me please...

  • Casual Listener
  • can't connect on my pc Premium France   Device Iphone Xr and windows 7 Operating System ios and windows   hello, I no longer have access to the mailbox linked to my spotify premi...
  • Mew4
  • Casual Listener
  • 818 Views
  • 6 replies
  • 0 likes
  • Account
    Premium
  • 818 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution I cant see how many songs I have on my playlists anymore!!

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Xenia
  • Moderator
  • 1755 Views
  • 3 replies
  • 1 likes
  • Other
  • 1755 Views
  • 3 replies
  • 1 likes

Superuser Contribution Quiero unirme a plan familiar

Hola, quiero unirme a un plan familiar pero cuando ingreso al link de la invitación, me dice que no puedo ya que cuento con una cuenta Spotify premiun de otra tienda. Pero como eso es posible si me cree la cuenta hace dos días y no he realizado ningu...

  • Newbie
  • Hola, quiero unirme a un plan familiar pero cuando ingreso al link de la invitación, me dice que no puedo ya que cuento con una cuenta Spotify premiun de otra tienda. Pero como eso es posible si me c...
  • 9b3bdr_-spbo9
  • Newbie
  • 1797 Views
  • 6 replies
  • 0 likes
  • 1797 Views
  • 6 replies
  • 0 likes

unwanted subscription

I am paying a spotify subscription.I have not requested it, I do not want it and I would like to know how to cancel it.The problem is that I do not know the username and password to access the account, the only thing I know is that I'm paying with my...

  • Casual Listener
  • I am paying a spotify subscription. I have not requested it, I do not want it and I would like to know how to cancel it. The problem is that I do not know the username and password to access the ac...
  • OneByBoo
  • Roadie
  • 651 Views
  • 3 replies
  • 0 likes
  • Security
    Subscription
  • 651 Views
  • 3 replies
  • 0 likes

Aus dem Familien Account geflogen

hallo, wieso wurde ich heute vom Premium Familien account geflogen? Was soll das, wir zahlen schließlich dafür? Und bitte auf deutsch antworten. PlanPremiumCountryDeutschlandDeviceiphone11Operating System(iOS 13.3.1) My Question or Issue

  • Visitor
  •  hallo, wieso wurde ich heute vom Premium Familien account geflogen? Was soll das, wir zahlen schließlich dafür? Und bitte auf deutsch antworten.  Plan Premium Country Deutschland Devi...
  • OneByBoo
  • Roadie
  • 770 Views
  • 1 replies
  • 0 likes
  • Premium
  • 770 Views
  • 1 replies
  • 0 likes