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Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • sevincers
  • Visitor
  • 260755 Views
  • 786 replies
  • 81 likes
  • Account
  • 260755 Views
  • 786 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1128272 Views
  • 118 replies
  • 106 likes
  • Account
  • 1128272 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 71338 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 71338 Views
  • 63 replies
  • 8 likes

Change email address

I currently log in to spotify with a @hotmail.co.uk username, which I set up around 10 years ago connected with my facebook account. On facebook, I have since updated my email address to my @gmail.com email address. As my spotify account is connected...

  • Visitor
  • I currently log in to spotify with a @hotmail.co.uk username, which I set up around 10 years ago connected with my facebook account. On facebook, I have since updated my email address to my @gma...
  • osornios
  • Spotify Star
  • 1171 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 1171 Views
  • 1 replies
  • 0 likes

My facebook login has no email address attached need help

My Question or IssueWhen I login I have no info on my facebook loginIt looks like my email address login and facebook login are seperateCan I fix this because I cannot get the google home mini without it*snip* Thanks

  • Newbie
  • My Question or Issue When I login I have no info on my facebook login It looks like my email address login and facebook login are seperate Can I fix this because I cannot get the google home mini ...
  • osornios
  • Spotify Star
  • 480 Views
  • 1 replies
  • 0 likes
  • Account
  • 480 Views
  • 1 replies
  • 0 likes

Wrong user name in family invitation

PlanPremium CountryArgentina DeviceMany devices Some months ago I had an issue with my account. It was "hack" (guessing) because 2 invitations were sent from my family account to people that I don't know. After that, I canceled the invitations and ch...

  • Regular
  • Plan Premium   Country Argentina   Device Many devices   Some months ago I had an issue with my account. It was "hack" (guessing) because 2 invitations were sent from my famil...
  • osornios
  • Spotify Star
  • 252 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Security
  • 252 Views
  • 1 replies
  • 0 likes

Can't see albums I saw before

I want to know why albums I was able to look at 5 minutes ago I can no longer look at I only get a stupid download option

  • Casual Listener
  • I want to know why albums I was able to look at 5 minutes ago I can no longer look at I only get a stupid download option   
  • captainariyan
  • Newbie
  • 325 Views
  • 1 replies
  • 0 likes
  • Other
  • 325 Views
  • 1 replies
  • 0 likes

Solved!! I can't change my email

I want to change my account's email because I have not been able to use that email for five or so years which is why I made a gmail account and have used that ever since. When I typed in my gmail it said that the email is already in use. I accidental...

  • Newbie
  • I want to change my account's email because I have not been able to use that email for five or so years which is why I made a gmail account and have used that ever since. When I typed in my gmail it ...
  • Luan
  • Spotify Star
  • 222 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 222 Views
  • 1 replies
  • 0 likes

Solved!! Spotify for aertists song submission

First time using the submit song function @ spotify for artists. I sent a song April 1, and wanted to know what this process looks like. Should I wait for an update? or submit a second song?

  • Regular
  • First time using the submit song function @ spotify for artists. I sent a song April 1, and wanted to know what this process looks like. Should I wait for an update? or submit a second song?  
  • Brunelicia
  • Community Legend
  • 329 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 329 Views
  • 1 replies
  • 0 likes

I'm using Spotify abroad

And it won't allow me to go into my account to change the country. I get a time out page every time I try

  • Newbie
  • And it won't allow me to go into my account to change the country. I get a time out page every time I try  
  • Brunelicia
  • Community Legend
  • 147 Views
  • 1 replies
  • 0 likes
  • Account
  • 147 Views
  • 1 replies
  • 0 likes

Facebook unlinked but still showing name

PlanPremiumCountryUKDeviceSamsung Galaxy S8 Plus/PC Operating SystemAndroid My Question or IssueI linked my Facebook account to my Spotify Premium account (via desktop application), but found it was displaying my full name which I wasn't really expec...

  • Casual Listener
  • Plan Premium Country UK Device Samsung Galaxy S8 Plus/PC   Operating System Android   My Question or Issue I linked my Facebook account to my Spotify Premium account (via desktop...
  • WhizKidTV
  • Casual Listener
  • 271 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Premium
  • 271 Views
  • 2 replies
  • 0 likes

Solved!! One name for two accounts

Hello,am a premium user at spotify but there are 2 accounts under my name I cannot log in. Yesterday when I was trying to enter my account Spotify created a totaly new account I cannot log into my original account my mail is now directed to new accou...

  • Visitor
  • Hello, am a premium user at spotify but there are 2 accounts under my name I cannot log in. Yesterday when I was trying to enter my account Spotify created a totaly new account I cannot log into my ...
  • Luan
  • Spotify Star
  • 240 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Security
  • 240 Views
  • 1 replies
  • 0 likes

Solved!! Can't reset password

Hello, I forgot my password and I want to change it.When I go to https://www.spotify.com/nl/password-reset/ and I do give my emailadress it will not send me an email. Tried several times.On the other hand, I did get the spotify email verification ema...

  • Newbie
  • Hello,  I forgot my password and I want to change it. When I go to https://www.spotify.com/nl/password-reset/ and I do give my emailadress it will not send me an email. Tried sever...
  • Luan
  • Spotify Star
  • 275 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 275 Views
  • 1 replies
  • 0 likes

Paid for premium, works on desktop, not on Android app

PlanPremiumCountryCanadaDevicePixel 3Operating SystemAndroid Pie My Question or IssueI signed up for premium today. It works fine on the desktop site (all premium features are there), but the app on my android device only shows the free features. My ...

  • Regular
  • Plan Premium Country Canada Device Pixel 3 Operating System Android Pie   My Question or Issue I signed up for premium today.  It works fine on the desktop site (all premium ...
  • Jose_M
  • Spotify Star
  • 174 Views
  • 1 replies
  • 1 likes
  • Account
    Login
    Premium
  • 174 Views
  • 1 replies
  • 1 likes

Solved!! Google Home Mini Link Gone

I redeemed the Google Home Mini promotion and subitted my order through the Google Store. I accidently made a typo with my shipping address, it said I could change the address but when I went to edit the order it cancelled it.Went back into Spotify t...

  • Casual Listener
  • I redeemed the Google Home Mini promotion and subitted my order through the Google Store. I accidently made a typo with my shipping address, it said I could change the address but when I went to edit...
  • Luan
  • Spotify Star
  • 875 Views
  • 3 replies
  • 0 likes
  • Premium
  • 875 Views
  • 3 replies
  • 0 likes

falha no pagamento nubank

Ja tentei diversas vezes assinar o spotify premium com meu cartao Nubank e sempre da falha no pagamento. Ja atualizei todos os meus dados, conferi os mesmo, ja tentei colocar os dados tanto do cartao virtual quanto do fisico e mesmo assim nao consigo...

  • Newbie
  • Ja tentei diversas vezes assinar o spotify premium com meu cartao Nubank e sempre da falha no pagamento. Ja atualizei todos os meus dados, conferi os mesmo, ja tentei colocar os dados tanto do cartao...
  • Brunelicia
  • Community Legend
  • 3199 Views
  • 1 replies
  • 4 likes
  • Premium
  • 3199 Views
  • 1 replies
  • 4 likes

Por que no nome que apareci os caracteres estão alterados?

O nome da minha conta no Spotify tem o caractere Ã, mas ao parecer no nome do Spotify, aparece com outros caracteres. Eu quero que apareça o os carateres certos. Como faço?

Captura de Tela 2019-04-10 às 10.20.19.png
  • Newbie
  • O nome da minha conta no Spotify tem o caractere Ã, mas ao parecer no nome do Spotify, aparece com outros caracteres. Eu quero que apareça o os carateres certos.  Como faço?  
  • Brunelicia
  • Community Legend
  • 278 Views
  • 1 replies
  • 0 likes
  • Account
  • 278 Views
  • 1 replies
  • 0 likes

i have premium plan but not eligible for google mini. why?

I have the premium plan, not a family plan. I've had it since Aug of 2018 however it says I am not eligible for the google mini. Any ideas as to why?

  • Newbie
  • I have the premium plan, not a family plan. I've had it since Aug of 2018 however it says I am not eligible for the google mini. Any ideas as to why?  
  • Billy-J
  • Spotify Star
  • 298 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 298 Views
  • 1 replies
  • 0 likes

GOOGLE HOME NOT REEDMING CODE UPON CHECKOUT

PlanFree/PremiumCountryCanadaDeviceiPhone XOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWehn I click the email and checkout as guest online the FREE coupon thats supposed to show up as $0 as final total is NOT applying....

  • Newbie
  •   Plan Free/Premium Country Canada Device iPhone X Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Wehn I click the email and checkout as gue...
  • Billy-J
  • Spotify Star
  • 419 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Subscription
  • 419 Views
  • 1 replies
  • 0 likes

Solved!! Charged twice a month - and I can´t find the account!

Is it possible to find, which accounts are connected to my paymentcard?PlanPremiumCountry Denmark

  • Newbie
  • Is it possible to find, which accounts are connected to my paymentcard? Plan Premium Country Denmark    
  • Luan
  • Spotify Star
  • 444 Views
  • 1 replies
  • 0 likes
  • Account
  • 444 Views
  • 1 replies
  • 0 likes

Can't log in into my account

Hello, it looks like my Premium account doesn't exist anymore. If i log in with my Email it tells me my Email doesnt exist. If i log in with my Username it tells me the password is wrong, when i click "change password" it tells me that i've got an em...

  • Visitor
  • Hello, it looks like my Premium account doesn't exist anymore. If i log in with my Email it tells me my Email doesnt exist. If i log in with my Username it tells me the password is wrong, when i clic...
  • A_Musicophile
  • Community Legend
  • 214 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 214 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Me cobra por la compañía telefónica y por tarjeta

Tengo un plan premium y lo conPlanFree/PremiumCountryMexicoDevice Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueTengo un problema ya que mi compañía de teléfono me cobra por el servicio y también se me cobra por tarjeta ...

  • Newbie
  • Tengo un plan premium y lo con Plan Free/Premium Country Mexico Device   Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Tengo un problema ya...
  • Katerina
  • Spotify Legend
  • 282 Views
  • 1 replies
  • 0 likes
  • Account
  • 282 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problemas descarag

Ayer entre a mi aplicación de Spotify y note que toda mi música ya no estaba descargada, tras volverla a descargar vi que varias canciones no se podían descargar. Tras seleccionarlas las canciones desaparecen de mi lista, se cierra la aplicación, ya ...

  • Newbie
  • Ayer entre a mi aplicación de Spotify y note que toda mi música ya no estaba descargada, tras volverla a descargar vi que varias canciones no se podían descargar. Tras seleccionarlas las canciones de...
  • Katerina
  • Spotify Legend
  • 328 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 328 Views
  • 1 replies
  • 0 likes