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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80355 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
653696 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
734104 Views
18 replies
29 likes
I have two accounts with spotify for some reason but i cant access my facebook one which i have all my followers on is there any way of changing this so i can use my facebook account because i keep getting logged into my old account thanks
I have two accounts with spotify for some reason but i cant access my facebook one which i have all my followers on is there any way of changing this so i can use my facebook account because i keep g...
Community Legend
473 Views
3 replies
0 likes
So I'm about to delete my facebook account, but I want to keep my Spotify tied to my current email address, I originally signed up for Spotify via Facebook. Here is what I have done so far and my problem, I logged into Facebook, changed my email addr...
So I'm about to delete my facebook account, but I want to keep my Spotify tied to my current email address, I originally signed up for Spotify via Facebook. Here is what I have done so far and my pro...
Casual Listener
304 Views
2 replies
0 likes
I was using Spotify on my Onkyo receiver, and all I got was a message telling me to log out. When I tried to log in, my password didn't work. I went to the web form to reset the password and was told that an email had been sent. That was more than a ...
I was using Spotify on my Onkyo receiver, and all I got was a message telling me to log out. When I tried to log in, my password didn't work. I went to the web form to reset the password ...
Community Legend
252 Views
1 replies
0 likes
Hi, I'm registered with the email sheerganor@gmail.com. I have a premium account that I purchased in Germany and now I live in the US. Today, for some reason, I couldn't log into Spotify on mobile devices (kept getting login error 408). When I went o...
Hi, I'm registered with the email sheerganor@gmail.com. I have a premium account that I purchased in Germany and now I live in the US. Today, for some reason, I couldn't log int...
Community Legend
296 Views
1 replies
0 likes
I am getting charge $4.99 and $9.99 each month. I only have one account. There is no phone support for this issue.
I am getting charge $4.99 and $9.99 each month. I only have one account. There is no phone support for this issue.
Community Legend
718 Views
2 replies
0 likes
What can i do to take the subscription off that account and onto my pro[per one?
What can i do to take the subscription off that account and onto my pro[per one?
Community Legend
443 Views
1 replies
0 likes
Hey . I suddenly couldn't use Spotify on my mobile device without changing my country settings because I live in two countries and I couldn't wait so I created this dedovimraz account on my device. Until then I was directly linked with my facebook ac...
Hey . I suddenly couldn't use Spotify on my mobile device without changing my country settings because I live in two countries and I couldn't wait so I created this dedovimraz account on my dev...
Spotify Legend
766 Views
3 replies
0 likes
I just about daily use Spotify, however when I opened it today, everything was gone! Can someone please help?
I just about daily use Spotify, however when I opened it today, everything was gone! Can someone please help?
Spotify Legend
302 Views
3 replies
0 likes
Community Legend
419 Views
1 replies
0 likes
hi.. just signed on and all my playlists are gone! can you please locate and/or show me how to restore.
hi.. just signed on and all my playlists are gone! can you please locate and/or show me how to restore.
Casual Listener
395 Views
2 replies
0 likes
I cancelled my account two months ago and im still getting charged? I want my money back!@gmail.comGenevieve [Snip-Email(Privacy)-Peter]
I cancelled my account two months ago and im still getting charged? I want my money back! <snip>@gmail.com Genevieve [Snip-Email(Privacy)-Peter]
Community Legend
234 Views
2 replies
0 likes
I had a 30euro gift card and i try to redeem it. I had couple days unlimited left. I klick 3 months premium and it says something that it can't do it. I try again and it gave me 6 months unlimited. How can I switch it ro 3 months premium?
I had a 30euro gift card and i try to redeem it. I had couple days unlimited left. I klick 3 months premium and it says something that it can't do it. I try again and it gave me 6 months unlimited. H...
Community Legend
309 Views
1 replies
0 likes
More then a year ago I gave as a present a subscription for a spotify premium account. Since i'm seperated from this person I want to block the charges from my creditcard or transfer them to my free account. I dont have acces to the account from my e...
More then a year ago I gave as a present a subscription for a spotify premium account. Since i'm seperated from this person I want to block the charges from my creditcard or transfer them to my...
Community Legend
221 Views
1 replies
0 likes
No matter what instructions l receive, I still cannot log in or change password either through spotify or facebook.
No matter what instructions l receive, I still cannot log in or change password either through spotify or facebook.
Community Legend
273 Views
1 replies
0 likes
Hello! I tried to change my password to my account but couldn't because the pre-entered email address was "used in another account". Since i really wanted to change my password, I entered another email address that I do not us, nor do I think it even...
Hello! I tried to change my password to my account but couldn't because the pre-entered email address was "used in another account". Since i really wanted to change my password, I entered another ema...
Community Legend
355 Views
3 replies
0 likes
Hello, I am paying the spotify but my account has free. How can I solve the problem? Thank you
Hello, I am paying the spotify but my account has free. How can I solve the problem? Thank you
Community Legend
215 Views
1 replies
0 likes
Please stop the double payments on my cc as I only subscribe for one Premium. My card is debited every month with SEK 99 on the 5th and the 15th. I would like to have a refund soonest Tks P. Krigstrom
Please stop the double payments on my cc as I only subscribe for one Premium. My card is debited every month with SEK 99 on the 5th and the 15th. I would like to have a refund soonest Tks...
Community Legend
998 Views
10 replies
0 likes
Hi,I am trying to withdraw my brother's premium 30 day trial account for him. However he has forgotten his password and email address associated with his account, so therefore cannot log on and cancel it. Would you be able to help me?Jasmine Mitchell
Hi, I am trying to withdraw my brother's premium 30 day trial account for him. However he has forgotten his password and email address associated with his account, so therefore cannot log on and can...
Community Legend
360 Views
1 replies
0 likes
Dear spotify, Why can't you understand that if I put sharing off then I don't want any sharing? I suddenly find I have my top artists shared without me indicating I would like that. This is really starting to annoy me and I'll switch to another servi...
Dear spotify, Why can't you understand that if I put sharing off then I don't want any sharing? I suddenly find I have my top artists shared without me indicating I would like that. This i...
Community Legend
257 Views
1 replies
0 likes
Hi, Ugh, the playlist I have for my wedding disappeared, and I didn't delete it, it just disappeared from my menu. It was called "Dance, Dance, Dance." Any way to retrieve it? PLEASE let me know, I have no idea what happened, thanks. J
Hi, Ugh, the playlist I have for my wedding disappeared, and I didn't delete it, it just disappeared from my menu. It was called "Dance, Dance, Dance." Any way to retrieve it? PLEASE let m...
Casual Listener
366 Views
2 replies
0 likes
