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Accounts

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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 4996 Views
  • 1 replies
  • 9 likes
  • Security
  • 4996 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • placeboinme
  • Newbie
  • 468361 Views
  • 977 replies
  • 111 likes
  • Account
  • 468361 Views
  • 977 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1206601 Views
  • 119 replies
  • 117 likes
  • Account
  • 1206601 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 117941 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 117941 Views
  • 72 replies
  • 12 likes

delete account

Found spotify quite booring
How do I delete it?

  • Visitor
  • Found spotify quite booring<br>How do I delete it?
  • Jonahman10
  • Roadie
  • 180 Views
  • 1 replies
  • 0 likes
  • Other
  • 180 Views
  • 1 replies
  • 0 likes

Please help

I have the same thing going on. I want it to be logged off on every single device. People have been using my account it's very frustrating

  • Casual Listener
  • I have the same thing going on. I want it to be logged off on every single device. People have been using my account it's very frustrating
  • Jonahman10
  • Roadie
  • 255 Views
  • 3 replies
  • 0 likes
  • 255 Views
  • 3 replies
  • 0 likes

Spotify won't recognize update

I just signed up for my free trial of Spotify for 30 days followed by a premium subscription, but both my phone and laptop are telling me that I am back on the free version. My account does not show a receipt for my order and says that I need to upgr...

  • Casual Listener
  • I just signed up for my free trial of Spotify for 30 days followed by a premium subscription, but both my phone and laptop are telling me that I am back on the free version. My account does not show ...
  • ashleymungi
  • Casual Listener
  • 278 Views
  • 4 replies
  • 0 likes
  • Premium
  • 278 Views
  • 4 replies
  • 0 likes

Account authorisan

Hi I'm trying to set up spotify with sonos. When I select the box that says I already have an account I get an error "unable to authorise account". I upgraded to premium this morning so I don 't see what the issue is. I have tried logging in quite a ...

  • Casual Listener
  • Hi I'm trying to set up spotify with sonos. When I select the box that says I already have an account I get an error "unable to authorise account". I upgraded to premium this morning so I don 't see ...
  • Peter__
  • Community Legend
  • 368 Views
  • 6 replies
  • 0 likes
  • Account
  • 368 Views
  • 6 replies
  • 0 likes

2 accounts ?

Me gustaria saber si ofrecen servicios de 2 dispositibos a la vez, o si puedo pagar dos cuentas ,quiero regalar una supcriccion y que la cargen a mi tarjeta ,siempre y cuando pueda pagar la tarifa que ofrecen el la republica dominicana que es casi la...

  • Newbie
  • Me gustaria saber si ofrecen servicios de 2 dispositibos a la vez, o si puedo pagar dos cuentas ,quiero regalar una supcriccion y que la cargen a mi tarjeta   ,siempre y cuando pueda pagar la ta...
  • 188 Views
  • 0 replies
  • 0 likes
  • 188 Views
  • 0 replies
  • 0 likes

Solved!! Can't' change password as forgotten current one

How can I retrieve my Spotify Password - Help directed me to this community - when I entery my email address it asks me to reset, but I need my (forgotten) password to reset - isnt there a way I can have my password sent to me by email ?

  • Casual Listener
  • How can I retrieve my Spotify Password - Help directed me to this community - when I entery my email address it asks me to reset, but I need my (forgotten) password to reset - isnt there a way I can ...
  • carloseiffel
  • Newbie
  • 1400 Views
  • 3 replies
  • 0 likes
  • 1400 Views
  • 3 replies
  • 0 likes

Solved!! I've payed but I still with free account

Hi, I've been premium user for a long time, I stopped the payment few weeks ago but today I decided to pay again to get Spotify Premium. I payed on the Spotify web page using Paypal. The paypal charge is correctly done on my credit card but I still b...

  • Casual Listener
  • Hi, I've been premium user for a long time, I stopped the payment few weeks ago but today I decided to pay again to get Spotify Premium. I payed on the Spotify web page using Paypal. The paypal charg...
  • Merik
  • Community Legend
  • 784 Views
  • 7 replies
  • 0 likes
  • Account
    Premium
  • 784 Views
  • 7 replies
  • 0 likes

RECUPERAR LISTA BORRADA

Hola, he borrado accidentalmente y sin saber cómo una playlist que escucho con mucha frecuencia cuando salgo a correr. ¿Me podéis ayudar a recuperla? El nombre de la lista es Correr y mi usuario candeag. Gracias

  • Casual Listener
  • Hola, he borrado accidentalmente y sin saber cómo una playlist que escucho con mucha frecuencia cuando salgo a correr. ¿Me podéis ayudar a recuperla? El nombre de la lista es Correr y mi usuario ca...
  • candeag
  • Casual Listener
  • 292 Views
  • 2 replies
  • 0 likes
  • Premium
  • 292 Views
  • 2 replies
  • 0 likes

upgrade from unlimited to premium

I bought a gift card for 300 kr and then i accedently chose unlimited, so I was just wondering if i could in anyway upgrade my account to premium?

  • Newbie
  • I bought a gift card for 300 kr and then i accedently chose unlimited, so I was just wondering if i could in anyway upgrade my account to premium?  
  • Peter__
  • Community Legend
  • 143 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Unlimited
  • 143 Views
  • 1 replies
  • 0 likes

All my playlists are gone!!

Hey everyone. So tis afternoon spotify told me someone had logged into my account. Suddenly all my playlists are gone! Can you help me restore them? Please?!

  • Newbie
  • Hey everyone.   So tis afternoon spotify told me someone had logged into my account. Suddenly all my playlists are gone! Can you help me restore them? Please?!
  • Peter__
  • Community Legend
  • 237 Views
  • 1 replies
  • 0 likes
  • 237 Views
  • 1 replies
  • 0 likes

Billed twice

Hi, I have received spotify premium from Vodafone. A month ago, I cancelled my normal premium membership, and when that ran out, I activated via Vodafone. However, this month, my paypal account was charged £9.99 again. How can I get this corrected? R...

  • Newbie
  • Hi,   I have received spotify premium from Vodafone. A month ago, I cancelled my normal premium membership, and when that ran out, I activated via Vodafone. However, this month, my paypal ...
  • Merik
  • Community Legend
  • 206 Views
  • 1 replies
  • 0 likes
  • 206 Views
  • 1 replies
  • 0 likes

Sono upgrade

Upgraded my Sonos Controller and connection to Spotify disappeared. Cant get it back. Have changed password on Spotify as requested ( god knows why...) Why is it aleays like this? Some guys coming up with "really smart ideas" that requires me to spen...

  • Casual Listener
  • Upgraded my Sonos Controller and connection to Spotify disappeared. Cant get it back. Have changed password on Spotify as requested ( god knows why...) Why is it aleays like this? Some guys coming up...
  • Johan69
  • Casual Listener
  • 363 Views
  • 4 replies
  • 0 likes
  • 363 Views
  • 4 replies
  • 0 likes

Cancel subscription

I want to cancel my subscription but cannot log in. I have tried to log in with Facebook and failed also. I have not kept a written record of my password. My daughter did have a Spotify Account using this e-mail and that may be the problem. Please co...

  • Newbie
  • I want to cancel my subscription but cannot log in. I have tried to log in with Facebook and failed also. I have not kept a written record of my password. My daughter did have a Spotify Account using...
  • Merik
  • Community Legend
  • 180 Views
  • 1 replies
  • 0 likes
  • 180 Views
  • 1 replies
  • 0 likes

Solved!! Just upgraded but no Premium on my phone

I just upgraded to Premium using the student discount but it's not showing that I have Premium on my phone. I've tried logging in and out a few times on my phone and no luck. What should I do to fix this?

  • Roadie
  • I just upgraded to Premium using the student discount but it's not showing that I have Premium on my phone. I've tried logging in and out a few times on my phone and no luck. What should I do to fix ...
  • beachdude42
  • Roadie
  • 930 Views
  • 3 replies
  • 0 likes
  • 930 Views
  • 3 replies
  • 0 likes

Cansel account

Hi I am paying every month for Premium but on my Spotify Account it says I am on Free. I want to cansel my payment. Thank you

  • Regular
  • Hi I am paying every month for Premium but on my Spotify Account it says I am on Free. I want to cansel my payment. Thank you
  • Merik
  • Community Legend
  • 435 Views
  • 1 replies
  • 0 likes
  • Premium
  • 435 Views
  • 1 replies
  • 0 likes

Lost all my playlist

Hi, recently spotify had an update and ask me to re-start the program. I did that and when I login after this all my playlist where deleted or gone I don't know why.Can anyone help me please ?

  • Newbie
  • Hi, recently spotify had an update and ask me to re-start the program.  I did that and when I login after this all my playlist where deleted or gone I don't know why. Can anyone help me please...
  • Peter__
  • Community Legend
  • 259 Views
  • 1 replies
  • 0 likes
  • 259 Views
  • 1 replies
  • 0 likes

Hacked, can't change password and e-mail but can login

My account have been hacked. I'm able to login due to cookies from the webpage. I am able to write my password in the windows desktop app and login, and on android. But I'm not able to change password or e-mail. It claims wrong password. I am so conf...

  • Casual Listener
  • My account have been hacked. I'm able to login due to cookies from the webpage. I am able to write my password in the windows desktop app and login, and on android. But I'm not able to change pas...
  • Peter__
  • Community Legend
  • 399 Views
  • 3 replies
  • 0 likes
  • 399 Views
  • 3 replies
  • 0 likes

Double-Charge No Extended Subscription

I am getting charged for two spotify accounts. "HarrisonBoles1988" and my old facebook account which was deleted. I beleive I am still getting changed for spotify access to a deleted facebook account. I need these charges refunded. I checked my subsc...

  • Casual Listener
  • I am getting charged for two spotify accounts. "HarrisonBoles1988" and my old facebook account which was deleted.    I beleive I am still getting changed for spotify access to a deleted...
  • Peter__
  • Community Legend
  • 331 Views
  • 3 replies
  • 0 likes
  • 331 Views
  • 3 replies
  • 0 likes

Payed for premium but no premium account

Hi, I've been a premium paying subscriber for several years (actually 4 times premium subscriber cause I pay for whole family). I can see that I have payed this montt on my credit card but I have no premium account. Please help, desperately in need f...

  • Newbie
  • Hi,   I've been a premium paying subscriber for several years (actually 4 times premium subscriber cause I pay for whole family). I can see that I have payed this montt on my credit car...
  • Peter__
  • Community Legend
  • 220 Views
  • 2 replies
  • 1 likes
  • 220 Views
  • 2 replies
  • 1 likes