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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8748 Views
  • 1 replies
  • 9 likes
  • Security
  • 8748 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 478476 Views
  • 979 replies
  • 111 likes
  • Account
  • 478476 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1209990 Views
  • 119 replies
  • 117 likes
  • Account
  • 1209990 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120108 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120108 Views
  • 72 replies
  • 12 likes

How to block an individual spotifuggle user from viewing your profile?

I have a troll replicating my playlists and constantly playing the music I just played. Anyway of just blocking an indivisual from my spotify?

  • Casual Listener
  • I have a troll replicating my playlists and constantly playing the music I just played. Anyway of just blocking an indivisual from my spotify?
  • Pable
  • Newbie
  • 1561 Views
  • 4 replies
  • 1 likes
  • 1561 Views
  • 4 replies
  • 1 likes

Can't see people who follow my playlists

Desktop & mobile - both show # of followers on playlists, but how do I see who these users are? They don't always show up in my notifications either.

  • Newbie
  • Desktop & mobile - both show # of followers on playlists, but how do I see who these users are? They don't always show up in my notifications either.  
  • Peter__
  • Community Legend
  • 1958 Views
  • 1 replies
  • 0 likes
  • 1958 Views
  • 1 replies
  • 0 likes

Unlimited not working with Sonos

Hi, I've paid for unlimited and use spotify for my Sonos player. It was working fine after I upgraded to Unlimited from free for a few days. Suddenly, none of my tracks play and a message box says that I need to "become a full subscriber". I'm baffle...

  • Casual Listener
  • Hi,   I've paid for unlimited and use spotify for my Sonos player. It was working fine after I upgraded to Unlimited from free for a few days. Suddenly, none of my tracks play and a message bo...
  • Peter__
  • Community Legend
  • 5402 Views
  • 17 replies
  • 0 likes
  • 5402 Views
  • 17 replies
  • 0 likes

account lost please help me

Help urgent I disconnected from your facebook spotify and now I can not access most. I paid the premium membership, please contact

  • Visitor
  • Help urgent I disconnected from your facebook spotify and now I can not access most. I paid the premium membership, please contact <Snip-Email ~Anthony>
  • Peter__
  • Community Legend
  • 332 Views
  • 7 replies
  • 0 likes
  • Account
  • 332 Views
  • 7 replies
  • 0 likes

Account charged after cancellation

I canceled well before it was time for my card to be charged and you charged me anyway! As soon as I found out that you don't have any Beatles music, I canceled it and now I see a $9.99 charge from you on my card. I go back to check my account and no...

  • Casual Listener
  • I canceled well before it was time for my card to be charged and you charged me anyway! As soon as I found out that you don't have any Beatles music, I canceled it and now I see a $9.99 charge from y...
  • saram15
  • Casual Listener
  • 249 Views
  • 2 replies
  • 0 likes
  • Account
  • 249 Views
  • 2 replies
  • 0 likes

Why doesn't Spotify let me downgrade to Unlimited?

I have read through the FAQs and it seems easy enough to do, but when prompted to manage my subscription it doesn't list Unlimited as an option. It's either Premium or you're booted out! Anyone else with this problem? Many thanks, Caro

  • Casual Listener
  • I have read through the FAQs and it seems easy enough to do, but when prompted to manage my subscription it doesn't list Unlimited as an option. It's either Premium or you're booted out!  &nbs...
  • Peter__
  • Community Legend
  • 678 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
    Unlimited
  • 678 Views
  • 3 replies
  • 0 likes

Get premium without trial??

I already had a 7 day trial on the app and I can't use another free trial but whenever I try to buy premium it keeps putting on the trial which doesn't work because I already had one. Please help!!

  • Newbie
  • I already had a 7 day trial on the app and I can't use another free trial but whenever I try to buy premium it keeps putting on the trial which doesn't work because I already had one. Please help!!
  • Peter__
  • Community Legend
  • 9801 Views
  • 2 replies
  • 0 likes
  • 9801 Views
  • 2 replies
  • 0 likes

Changing countries destroys playlists

So my spotify list was made in the USA. I travel overseas and it tells me to switch my country which then blocks out a lot of tracks. Fine, so when i travel back to the USA and set it back to the USA and login spotify it says " track not available in...

  • Newbie
  • So my spotify list was made in the USA. I travel overseas and it tells me to switch my country which then blocks out a lot of tracks. Fine, so when i travel back to the USA and set it back to the USA...
  • Peter__
  • Community Legend
  • 177 Views
  • 1 replies
  • 0 likes
  • Other
  • 177 Views
  • 1 replies
  • 0 likes

Lost favorites and playlists

Dear,<br><br>Since a week, all of my favorites and playlists are gone. Does anybody have a tip on how to get them back?<br><br>Thanks.

  • Newbie
  • Dear,&lt;br&gt;&lt;br&gt;Since a week, all of my favorites and playlists are gone. Does anybody have a tip on how to get them back?&lt;br&gt;&lt;br&gt;Thanks.
  • Peter__
  • Community Legend
  • 166 Views
  • 1 replies
  • 0 likes
  • Account
  • 166 Views
  • 1 replies
  • 0 likes

Solved!! Email is already used

Hi, I wanted to create an Spotyfy account and during the registartion there was an error that my email is already used. So i created a new email that i can create an account. But i wanted to change my email angain in my profile settings but there is ...

  • Newbie
  • Hi,   I wanted to create an Spotyfy account and during the registartion there was an error that my email is already used.   So i created a new email that i can create an account. Bu...
  • Peter__
  • Community Legend
  • 839 Views
  • 1 replies
  • 0 likes
  • Account
  • 839 Views
  • 1 replies
  • 0 likes

Solved!! Spotify shows a number instead of my Facebook user name

I login to spotify and it shows my user name as a number. Also, the people I can message are showing as numbers. This is very inconvenient for people I'm trying to message. I have already tried logging in and out. Reinstsalling the application. Same ...

  • Newbie
  • I login to spotify and it shows my user name as a number. Also, the people I can message are showing as numbers. This is very inconvenient for people I'm trying to message.   I have already ...
  • Peter__
  • Community Legend
  • 13723 Views
  • 5 replies
  • 0 likes
  • 13723 Views
  • 5 replies
  • 0 likes

Playlists disapeared

Dear Ladies and Gentlemen, I am getting a bit angry now. I haven't been able to see my playlists on my pc for over two months now. There is no helpdesk I can ask in my mother tongue, instead I'm forced to open a thread in this forum. So what shall I ...

  • Newbie
  • Dear Ladies and Gentlemen,   I am getting a bit angry now. I haven't been able to see my playlists on my pc for over two months now. There is no helpdesk I can ask in my mother tongue, inste...
  • Peter__
  • Community Legend
  • 167 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 167 Views
  • 2 replies
  • 0 likes

Facebook sharing no longer works

I have been having this problem for about a week. It happens on my Mac, and my mobile iPhone:

Screen Shot 2014-05-28 at 5.52.33 PM.png
  • Regular
  • I have been having this problem for about a week.  It happens on my Mac, and my mobile iPhone:  
  • Peter__
  • Community Legend
  • 230 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 230 Views
  • 1 replies
  • 0 likes

forgot account information

i forgot my account informations and i had my card for premium membership on it, and i want to cancel the membership before it charges me money again, even thought i forgot my account name,email, and password is their a away that i can cancel the mem...

  • Newbie
  • i forgot my account informations and i had my card for premium membership on it, and i want to cancel the membership before it charges me money again, even thought i forgot my account name,email, and...
  • Merik
  • Community Legend
  • 180 Views
  • 1 replies
  • 0 likes
  • 180 Views
  • 1 replies
  • 0 likes

Subscription problem

Hi, I am am currently using Spotify Premium, and I am trying to change my payment type. Basically, every time I try to change my credit card on file, I receive this notice saying 502 bad gateway. I have tried updating Spotify and uninstalling it and ...

  • Newbie
  • Hi, I am am currently using Spotify Premium, and I am trying to change my payment type. Basically, every time I try to change my credit card on file, I receive this notice saying 502 bad gateway. I...
  • Merik
  • Community Legend
  • 137 Views
  • 1 replies
  • 0 likes
  • 137 Views
  • 1 replies
  • 0 likes

Solved!! Can I send a gift subscription through Facebook?

I'd like to surprise someone with a gift subscription for a year but I don't actually have their email address and I don't want to ruin the surprise by asking them. Is there any way I can purchase and send through Facebook? Thanks everybody!

  • Regular
  • I'd like to surprise someone with a gift subscription for a year but I don't actually have their email address and I don't want to ruin the surprise by asking them. Is there any way I can purchase an...
  • CristinaKonrad
  • Regular
  • 1572 Views
  • 3 replies
  • 0 likes
  • 1572 Views
  • 3 replies
  • 0 likes

Delete my account

Hello, When I created my account I used my facebook account, now I want to unlink my facebook account from the spotify. Please delete my account so I can create another with my email without the facebook. Thank You, Gregor

  • Visitor
  • Hello, When I created my account I used my facebook account, now I want to unlink my facebook account from the spotify. Please delete my account so I can create another with my email without the fa...
  • Peter__
  • Community Legend
  • 196 Views
  • 1 replies
  • 0 likes
  • 196 Views
  • 1 replies
  • 0 likes

saying im on spotify free when ive been paying

hi ive been paying for premium but is saying im on free version just checked my bank and a payment was taken on the 15th of may so why am i not getting the premium version

  • Visitor
  • hi ive been paying for premium but is saying im on free version just checked my bank and a payment was taken on the 15th of may so why am i not getting the premium version
  • Peter__
  • Community Legend
  • 182 Views
  • 1 replies
  • 0 likes
  • 182 Views
  • 1 replies
  • 0 likes