Accounts

free version - get upgrade screen 35 times!

when i go into spotify on my ipod, i have to click the upgrade notice 35 times before it stops and i can use spotify. is this what i can expectr for the free version? very annoying. thanks.

Songs Being removed by Spotify - PLEASE NOTIFY US WHEN YOU DO !!

Ok guys .. this is so so so frustrating. Soptify has been regularly removing songs from their database altogether. There are some awsome ones that I have saved in playlists, and all of a sudden I see that the song is missing. Even after searching a l...

Premium Trial Never Started & Card Charged

I like Spotify. Decided to try premium free for 30-days. Premium Spotify never kicked in. Did the reinstalls. This was back in April. Frankly forgot to followup sooner. Checking my charges for the month and Spotify has charged the subscription fee fo...

Spotify account Hi-jacked

Hello, I have sent an e-mail about my spotify account being hi-jacked. I don't know who or how this was managed to be done. The case number is # 01475319 I tried my username: gonza and my regular password that I have been using for years on my spotif...

I CAN'T CANCEL MY FREE TRIAL.

I registered for the Spotify Premium free trial for 30 days, and it's due to end tomorrow. Before it charges my account, I would like to unsubscribe to the free trial. If anyone from the Spotify community can help me, it would be highly appreciated. ...

Cancel My Account Immediately

I've asked three times, & each time I've provided additional information as requested. Please cancel my account. If I have to continue asking to have my request honored, I will post my very negative experiences about your service to usenet, youtube, ...

premium not showing up

I had upgraded to the premium version of spotify and everything was good. One day for some reason i was signed out and accidently signed in with my facebook account. I cannot seem to discconect my facebook from my spotify account. This is a big issue...

registered to unworking mail. swedish support, please!

Hey, Account: Klrapj Password. ? E-mail: Spindrift@bredband.net !Not exist! need to be change to lillpalo@hotmail.com, same owner! Thanks!

Superuser Contribution What is wrong with Spotify?

First off. Spotify has some of the worst customer support I have ever experienced. I use ALOT of applications and work in computer development so I am no stranger to how things work when it comes to UI and customer support. I repeatedly ask for help ...

Account Deleted

Hello, My Facebook and Spotify account are linked. Today, I tried to make it so that Spotify stops posting to my facebook about what music I am listening to. When I did this, I no longer had access to my Spotify. Once I got access, my entire account ...

Please stop charging me!

I had signed up to try the 30 day trial service and chose to keep it for another month. Many times the music has trouble loading despite having good connection so I decided to cancel the premium before the next billing date, but it turns out it was n...

Accidental Chargeback, can't access account

Hello! I had a facebook account linked to spotiy. I was on my bank statement and saw a payment that was very strange (didn't say that it was from spotify). I called paypal and requested a chargeback. Sure enough i find out it's spotify eventually. I ...

double billed and spottify viewing my bank account

my account was viewed by spotify and overdrafted my account, then double charged me.

TOS violation

Where would i go to report a venue for TOS violation. Using Spotify in a public setting?

Horribly slow support from Spotify

Our Paypal account was compromised and as a result our payment to Spotify was rejected. Rather than emailing us and letting us know (which is sort of a standard billing policy all over the country), Spotify locked our account. Even better - apparentl...

Premium account hacked

Hi! Case #: 01474761Account got hacked, sent the information through the support-system, but I'm afraid it will take some time while it's being used by the other person.. Can someone help me forward this to the staff so it can be resolved?Thank you!

cannot change my e-mail after linking account with facebook

I had an account in spotify using facebook. but now i sign up on spotify using an username and linked this account with the one from facebook but i am having a problem : i cannot use the e-mail from my facebook account in this new account that i have...

Upgrading to Premium

When I try to upgrade to my free trial it won't let me enter a payment method.

when does the 30 day trial expire? I'd like to try it in August when I go away.

Upgrade to Premium

Whenever I try to upgrade to premium, when I enter in my zip code to calculate tax, it never comes up with the tax. It just has a box next to it with a circular spinning action going on. Does anyone else have this problem?